Cartier Reviews

My husband bought me a vintage lighter for Christmas. Unfortunately it need a replacement gas tank. The original instructions show that this was a part that was designed to be replaced by the owner of the lighter and came with a tool to remove the bottom section of the lighter and replace the gas tank. Over a very few days I have had over 5 persons contact me by email. My email sent photos of the lighter and the tank that is required. All I wanted to know was the cost of buying the gas tank and if the part was still available! I am still none the wiser despite numerous contradicting emails from numerous staff. The emails from Cartier are mainly telling me to send the lighter to them. This seems entirely pointless if the part is no longer available and is obsolete. For such a prestigious brand to behave like this...I don't think it wise to buy anything from Cartier.

I have bought at least 6 pairs of Cartier eyeglasses. And a few Cartier watches. I have a problem with one of my Cartier frames - and Cartier says they don't fix their glasses. They say that the retailer that sold it to me has to quote me to fix it. The retailer says Cartier wants to charge them to fix it and that I would have to pay for it. I don't understand. Why can't Cartier take care of their own product - and not charge the consumer who is a regular and loyal client? Takes away my confidence in Cartier.

I bought my wife a second-hand Cartier Love bracelet, in Size 16. Cartier claims that the bangle size represents the interior circumference of the bracelet, in cm's. A size 16 should measure 16cm, or 160 mm, on the inside. I bought her another second-hand size 16. That one was smaller than the first, so I took the newer one (my wife was wearing the older purchase) to a nearby Cartier boutique to compare it with their new models. It matched in size, perfectly. Thus, the first one I bought was improper (fake). When I measured the fake, it was 156mm of interior circumference (i.c.). The Cartier shop model 16's measured 152mm. I asked the staff why it's a size 16, and supposedly 160mm i.c., when here it was measuring 152mm. They had nothing to say other than that Cartier says it's 160mm.

I have Cartier watches and some from other luxury brands. I am not a billionaire, but can afford some nice jewelries and watches. No, I don’t dress like Crazy Rich Asians, especially when I go a few blocks from my house. I was going to get something elegant and went to Cartier boutique nearby, but was stopped by a security guy at the door. There were two customers and one clerk helping them. Other than that, nobody was in the shop. I don’t speak local language so I couldn’t ask the security why I was stopped. I saw shop clerks coming out from the back and waved at them. They looked at me and disappeared.

2 months after this email and no one bother contact me, absolutely disrespectful to legitimate customer from Cartier!!! Stay away. Good morning, I came to Cartier Boston to acquire the gift for my fiance with the belief that we will receive great experience. However, it turned out to be the worst communication and I would like to address my concern to Cartier Boston and specially to ** Josh. After completing the order, we have been waiting for ** to inform us the tracking number, at some points, he even promised to send the tracking on that day but he missed, without any notice or apology. The communication regarding to receiving the order from Josh ** is extremely poor thus me and my fiance have to contact Cartier Boston directly to reach **.

Last October for my 65th Birthday my husband bought me a Cle De Cartier Watch, 35 MM and it kept time 5 minutes fast. So, I took it back in May 8, 2018 and I pulled out my old Rolex which is still keeping time and I am extremely disappointed in my purchase which was not cheap. I will never go back in to make any other purchases... overpriced for what you get.

My Roadster Watch cost me 10K and it works like a $10 watch. The watch either runs fast or slow. I went to fix this issue more than 10 times over the years only for the watch to act up every time. One time the store told me that it's acting like this due to the location I work. "I work in a normal Manhattan office and not NASA," I told her! Cartier makes the worst watches, my brother has the same issue and switched to a Rolex.

Wonderful, helpful service with staff helping and nice select of jewelry and rings and wedding band all kinds. They have great select of rings and watches and wedding bands and engagement rings and bracelets and charms and earrings. They have great and sales and offers every day not just holidays. Really reasonable price. Long lasting piece. I brought my wedding band set there years ago. Still beautiful looking. Love the store.

They have great customer service and support in a very knowledgeable and helpful to get products. Their staff goes out of their way to make sure that you get the best care and product available. I was extremely satisfied with the customer care that I got and I highly recommend them. The product selection that was offered was easy to find. Because of the knowledgeable staff members at the company has I was able to get the best product available that I wanted. They have excellent quality products and services that very few companies offer.

Their customer service is just awesome and delightful. They know what they are doing and what they are talking about. They are very helpful. They have a good variety to choose from. There are even some pieces that are not as high in price for those that don't want to spend too much. I have inspected their most expensive to their least expensive. The quality on all were excellent and match reasonably with their prices.

The customer service was top-notch. They quickly attended to my needs, are very knowledgeable and helped me with any questions that I had. The selection was phenomenal. They had a full complement of their products in varying degree of price range. There were many things to choose from. In this world you get what you pay for. When you shop here you going with the knowledge that you were not going to be penny pinching. Shopping here is a treat for money earned from hard work. Quality is the best. That's why you would shop here. They are renowned for having the very best jewelry and everybody knows it. Only the best to be found here.

To me, there are no other company that could compare to the customer service they provide. They truly make you feel as a valued guest and the overall experience is the best I have seen in a long time. Anything from diamond rings to men's and ladies watches to earrings these people provide a wide selection that is unmatched anywhere. Go and check them out and I know you will be amazed with the wonderful selection. Some things are a little beyond a good price but the quality of the piece you are purchasing is the best all round. You will be totally thrilled with your purchase. There is no better feeling than to walk out of this store knowing you have the best there is. They treat you like family because they know how important the item is for you and your loved ones.

Cartier has it all over Tiffany. I would never buy my wife diamonds anywhere else. Ever ever ever. Such great product selection. Cartier is the Cartier of jewelry stores. They always have the best, highest quality diamonds, gold, or ever else you want. A little pricey, but it's totally worth it. I think this one speaks for itself.

It was cheap enough to get and I really like the style of the ring that I bought. I love it. Very very beautiful. Many different styles and color variations that I liked. Very stylish and pretty jewelry. You are a lot to do with the girls. The price of the jewelry was decent. Not very expensive for the quality of the jewelry.

The sales rep was very sweet and helpful. She was knowledgeable and patient in helping me pick the watch. She helped with price comparison and went over the features of the watches I liked. There were definitely lots of pieces to choose from. Different styles, colors, metals, watch faces, digital or analog and lots of different features. Also came in a variety of sizes and prices. Well the watch definitely was a little expensive and definitely a little more than I had intended to spend, but I feel it was worth the money. It is very sturdy and extremely valuable and beautiful. Also has a warranty. The watch is definitely high quality. Very durable. We haven't had it for too long but have had no issues as of yet. It even got wet and was fine. And with the warranty, we don't need to worry if it breaks.