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PrivacyGuard Reviews

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About PrivacyGuard

Your credit report can change throughout the year. PrivacyGuard helps keep you informed by providing you with your credit report(s) and score(s) every 30 days. You also have access to a team of credit experts who can help you understand everything in your credit report(s) and what it all means.

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PrivacyGuard Reviews

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    How do I know I can trust these reviews about PrivacyGuard?
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    Page 3 Reviews 80 - 230

    Reviewed Jan. 7, 2002

    They sent me a trial membership for 3 months for their services and gave me the option to cancel after the 90 days, which I forgot about. I let 1 day pass after the 90 days and I called to cancel and they told me that I could still cancel and get the full amount of $69.99 credit back to my account. This was on 11/2/01. Till this day, I have not been able to get that refund credited. Every time I call their 800 number, when I speak to someone, I always get a different story as to what happened to the money.

    Today, 1/7/02, when I called again, Linda ** (a supervisor) told me that they are experiencing similar problems with other customers and they don't know what happened to that money. This sounds a little suspicious to me. She also stated that she does not know when the problem will be resolved. The last time I spoke with someone else, Candice, on 12/13/01, asked to fax my bank online statement where it shows that the money was taken by PrivacyGuard and that as soon as I faxed that to her they were going to work on it and get the credit back to my account to which hasn't been done. Please help. Thank you.

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    PrivacyGuard Company Information

    Company Name:
    PrivacyGuard
    Year Founded:
    1991
    Address:
    6 High Ridge Park
    City:
    Stamford
    State/Province:
    CT
    Postal Code:
    06905
    Country:
    United States
    Website:
    www.privacyguard.com
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