TrustedPals Pet Insurance Reviews

I hope to not have to use the insurance portion of my policy, but if I do, I’m glad that there are no limits. Very bills can add up in a hurry. Sign up process was easy, and this policy is the same as what I’ve paid elsewhere, but with no limits.

Website login lacks features but getting better. Provides good value, professional, responsive. Claims sometimes take longer than expected but when contacting them they are able to see what is keeping it. It is easy to sign up for the insurance plan.

I have researched and used different pet insurance before, and TrustedPals is pretty good. Offering good coverage options and reasonable pricing. As the result of the industry that I work in, I do know that it is backed by a reputable large insurance company, which definitely helps. Luckily I have not had to file a claim yet, so I cannot comment on their claim handling. I had to interact with customer service for a policy amendment, and they were very responsive and friendly.

I did a lot of research in pet insurance; price, deductibles, coverage, limits, etc. and compared each side by side. My conclusion was to use TrustedPals for coverage (illness/accident coverage and wellness coverage - routine vet visits coverage) of my newly rescue dog only after calling them and talking with a representative. He was very informative on the coverage and such. Additionally, he advised me of the claims policy; payment type, procedure in providing vet invoices and time it would take to process.

My fur baby’s pet insurance kept going up with her old company because she is getting older. I decided to do some research and make the switch to TrustedPals. I’m glad I switched because so far we have no complaints and I’m very happy with their service. Thanks for taking care of my girl!

So far so good,??? Took my Gabby to the vet for prevention care, vaccinations, labs, heartworm/flea/tick prevention. I filled claim and was reimbursed all the money that was owed to me and was deposited in my bank account in 2 weeks.

TrustedPals has been excellent so far! Nearly immediately after getting my rescue dog, she came down with HGE, which required an overnight emergency hospital stay. I would have had to pay nearly $2k out of pocket if I hadn't had pet insurance. The claim process was incredibly smooth, and I love that they cover vaccinations and other care as well! Such a good deal for my peace of mind, and given the aforementioned emergency, TrustedPals has already paid for itself for over 3 years. I know there are quite a lot of companies out there - I priced out the top 10 when shopping around and Trusted Pals had the most comprehensive coverage for the cheapest. Even with that, I have had no issues with filing claims or receiving reimbursements, and their coverage is incredibly clear.

So far, I can’t say enough about the ease of enrollment (and love the fact that they act like they are talking to my dog!), the considerable value and extensive selection of the policies. We previously had pet insurance through another Insurance company and cancelled due to the extremely high premiums and poor customer service (think high cost and a fight to get anything covered). TrustedPals premiums are much lower and the policies cover much more - we even signed up for the Wellness plan. Our dog is turning 4 and we hope to have a long relationship with TrustedPals. Glad to have found TrustedPals.

I've had TrustedPals for a few weeks and I have no complaints. My dog is a rescue pup so it's a bit sensitive when it comes to health. So far, I've submitted a few claims and the process has been smooth. The customer service department is there to help you via phone and email. They're all very helpful, but most importantly kind.

I had been putting off getting pet insurance because I thought it was very complicated. Once I came across Trusted Pals, I let out a sigh of relief! The coverages were explained in an easy manner. I absolutely love their wellness plan coverage as well! Great coverage for a great price. Submitting claims is really easy, they are quick and refund you quickly as well. I’m a very happy customer!

I retired as a Legal Assistant so I am used to doing a lot of research. I wanted to get the best insurance for my pet that I could afford. I checked out over 30 companies, but only Trusted Pals offered me not only various levels pf coverage but various levels of copays AND they pay for things that most companies don't begin to cover like dental cleanings, Dr. prescribed supplements, nail trimming, routine vaccines, etc.

Trusted Pals has been good to us as they accept our claims and payouts. I am the type of person who does not buy into the marketing, provide me the exact service you stated in a reasonable time and we are good. We have a golden retriever puppy which are known to get into trouble and it is good to have peace of mind when something happens. I am thankful that we are able to recoup some of our costs with insurance.

TrustedPals is has been a dream for my cat, Sam, and I! I've had a bad experience with other insurances with having to get medical exams before getting coverage, not having the right medical documentation to ensure claim payment, etc., and TrustedPals has been a dream compared to those! For the coverage and the customer service, it cannot be beat for the price! I would recommend TrustedPals to all pet owners.

After comparing 10+ different pet insurance companies, I chose TrustedPals. I have yet to need the accident/illness coverage (luckily), but I love the peace of mind I get. I also really appreciated that I was able to chose my deducible. As a student, I wanted my dog to be covered, but I have a strict budget. The big reasons TrustedPals stood out to me was: (1) I can use any vet/location; (2) their wellness add-on gives you a lump-sum to spend (instead of limits per item/vaccine that were lower than my vet charges); and (3) includes dental. All for lower/on par with many other large insurance companies.

The coverage, which I did not expect to use quickly, had huge impact on my family and Boxer with the oral surgery and dental coverage as she had issues that were serious we were not aware about. It enabled us to make decisions as a family without hesitation.