Dr. Marty Reviews

My dogs love the food. But they have a very strange way of treating their loyal customers. I had been ordering their food for 5 years, and then all of a sudden they started refunding my orders, and would not let me place another order. I call customer support and they tell me they don't know why this is happening and to email support. I email support and never get a response. They won't let me order food over the phone. My wife creates another account and they let her order food just fine.... for a year... and then they refunded her money and won't take her orders anymore either! This is absolutely ridiculous!! Why would you stop selling food to your loyal customers????

I have contacted customer service numerous times and provided necessary information. They are unable to find my purchase. This product has made my dog so much worse, constantly scratching. Would not recommend this company.

This food is marketed as a healthy source of nutrition for dogs. IT IS NOT! It contains 33 percent fat which has the potential to cause pancreatitis in canines. Despite the fact that my dog loved it, she became seriously ill within a month of consuming it. Find a low fat alternative.

After reading so many positive reviews I purchased Dr. Marty cat food. My cat did not eat it, so I tried to give it to stray cats, even stray cats did not eat it. This is high price food that none of my cat or stray cat will touch.

My dogs have been on Dr. Marty’s food for several months. But to be honest we are moving away from using Dr. Marty’s food. Mainly because of their company practices. I have had trouble receiving my orders on time and it has been an arduous process. This last time they told me it was on back order and that was why it was late, at this time it was 12 days late, said the problem was shipping. They could not even tell me who the company it was doing the shipping, which told me they haven’t even shipped it yet. Getting different answers seemed kind of sketchy to me, so now I need to be concerned about the product. I have to wait 7-10 days to get my money back. Be cautious.

While it may be a good product, it costs over $30.00 per pound after a 54% discount? That's ridiculous! King Salmon doesn't cost as much and I'm not going to serve that to my dog. So after the 54% discount goes away, what is the price, $65.00 per pound? That's more than the price of Costco real Kobe Beef Ribeye from Japan. I can think of a hundred ways to make fresh nutritional food for my dog at a way lower cost than Dr Marty's one time 54% discount.

My dog was experiencing age related walking problems, and I bought the 3 bag package. After one half month, I did not notice any improvement in her condition so I called customer service (CS) to request a refund. CS said to use it till end of 90 day then call back if there was no improvement and request a refund. After 2 1/4 bags, I called back and requested full refund. Caution: you have to return empty and full bags to receive full refund??, but you have to pay for return shipping. Loophole?? Who keeps empty bags? As I only had 1 bag left, I only got a 30% refund.

My 2 mini poodles 1 had an autoimmune disease. Took him off meds, using it as topper and in 2 months complete recovery. They love it. Can’t afford it this month hoping to find an alternative. 🫶🏼 Lov

Hi Dr. Marty, I just wanted to let you know that I’ve seen a big difference in my cat since she’s been eating your food more regularly. Her appetite is better, she’s lost some weight, her coat is soft and shiny, and she hasn’t had any accidents at all. Even her digestion looks much better! I really wish the price could be a little lower or that the cat food came in a bigger bag since my cat eats small amounts throughout the day. But overall, I’m so happy with how healthy she looks and feels. She’s 13 years old now and doing so well. Thank you for making such a great product for cats! Also, I’ve been giving her a supplement for UTIs — I think you might have one like that too? Please let me know if you do. Thanks again, Alicia

I ordered 4 bags. I ordered 4 bags online and bought one locally. The bag I bought locally and got first, my girl ate it and I was happy. Started the second bag and she wouldn't eat it anymore. Mixed with previous food and she still didn't eat. Requested a refund on the remaining 3 costly bags I have, and only got an email texting me to add it to her food small amount and then add more. I didn't need that advice. I want a refund and I am not getting any information about how to return the 3 expensive bags. Getting crickets.....disappointing, very!!

So far my dog has started consuming too much water...never did this with FreshPet, I have only added Dr Marty along with my FreshPet...I have also started giving her the treats, so I am curious to know if this is the reason for more water and double the urination.

Food is exspensive. I have two small dogs one 12 and the other 14 #, 4 & 10yrs old. I can't afford to only feed Dr Marty's product. I feed 1/4 cup each a day. The dogs seek his food first. Better poop, coat glossier, dogs happier. This is after 3 months. I also give them liver treats that are freeze-dried. When I researched freeze-dried, it takes 10# of fresh food to make one # of freeze-dried. That makes the price more palatable. To feed my dogs a topping it 90-100 $ a month. It's tough on my budget but I don’t drink or go to Starbucks. My dogs living better makes me happy. They claim it helps with dog allergies, but I have not had that result. Dogs love the food. I do not feed their food wet. I only use this food as a topper.

BUYER BEWARE!! I received my purchase order today for 3 bags of food and one bag of treats. I find it very unprofessional of Dr. Marty's family-run business for dogfood at an exorbitant price, then completely bombard you by upselling you with countless sales campaign ads. Well, I spent $100.00. My package was delivered to my home today. For the price they charge you'd think you'd get a bit more, and to think Cesar gives a thumbs-up to these outrageous prices. I merely bought the product because of him. Now, I have my regrets. Two Shepherds and a Dane. They didn't care for it, and they'll anything! I'll stick to my own raw ingredients, which doesn't include potatoes! My wife had no idea I bought into this diarrhea scam! She said, "For that amount of money, they can poop it out in the backyard and we'll feed to them again!" Lol. She's kidding, but point well made! BUYER BEWARE!!

BUYER BEWARE! Read all the fine print. The food sounded good to me and my dog has allergy symptoms so I thought I would try it because of the guarantee. Unfortunately, my dog threw up everything she ate with her first two meals when I included a very small amount of this with her current food. OK, I thought it just isn’t good for her, even though she’s never thrown up before, I can return it with an understanding that these things happen. Unfortunately, when I contacted the company to return this item, customer service was very pleasant when they talked to me, sent me an authorization paper. I was to include this in the box, but then I was told I had to pay for the return shipping, which the most economical shipping for me was over $13 so buyer beware!

I am very surprised to see these negative reviews, my dog LOVES this food! It is expensive but I thought I would give it a try and he went crazy for it. I have been mixing it with his dry food because I can’t afford to give him just the Dr. Marty’s (he is a big boy). I first ordered the 3 bags and he loved it and the order shipped fast with no problems. I then ordered the 6 bags and no problems. I just ordered the 9 bags because I feel great about how much my dog likes it and he is more active and excited to eat. Thanks for making a healthy choice for my fur baby! 🐶

Garbage!! Our blue heeler that eats couches would not touch it...don't buy it!! We tried everything to get him to eat it... he wouldn't go near his bowl. This is just another idiot trying to make money at our pets' expense.

I was intrigued with the initial information about the quality of the product. I tried to order one bag to test it and then was BOMBARDED by their BLAST campaign of add this, try more bags, try another product. This fast and furious violent checkout process left me agitated and then the checkout amount was for more than I wanted and had to have customer service take some items off as there was no way to remove them on my end. I was left feeling violated and overwhelmed by the horrible checkout experience. It left such a bad feeling that I was not surprised when the pet food arrived and not only would my cat not eat it, neither would the colony of feral cats across the street. At least they let me return it but I am still waiting for the refund. I would not recommend this product as the company is top heavy in high pressure sales people who need a reality check!!! This company needs to get rid of their high pressure sales staff and just try honesty and courtesy.

My dog is a senior dog and very picky. I ordered Dr. Marty's in the hope that he would like it. I crumbled a few pieces in his regular food to get him started. He ate quite a bit of his food for a change; so I guess he liked the flavor. HOWEVER, within 30 minutes he threw up all over the floor. There couldn't have been anything left in him. So, the food is going in the trash. Be warned; it's an expensive experiment for your dog.

I purchased a sample bag of Dr. Marty's freeze dried dog food for my dog. My dog came down with a very severe case of diarrhea and required staying at our Vet's hospital on IVs & doing X-rays for 24 hours! Costing us over $1300.00 dollars!

Wish I read reviews before I ordered from them on line. Worst customer service ever. I have 2 Chihuahua mixes and have tried almost every food on the market. One of my dogs has allergies that really affect his quality of life, skin itching, licking and hives. Would do anything for my dogs and when he responded positively to Dr. Marty's, that was all I was gonna buy. Went to the website. Started a subscription to be sent to monthly, I couldn't have been happier. But then for the next 9 months, EVERY MONTH, there was an issue. They would send me an email that there was a problem with my payment, I would call and they would have me give them another form of payment. There would be something wrong with that payment the very next day.

Every shipment went to wrong address. Fortunately, there is photo evidence from their delivery service to prove my claim -- 3x in a row my shipment has ended up at a different address. For the amount of money this food costs, this is completely unacceptable. They just keep reshipping the order and it never gets here. Offering a reshipment is pointless if you can't guarantee it's going to get here. A refund is obvious but the company should be doing better, especially for the high cost of the food and the reputation of Dr. Marty himself.

I have two large dogs. 65 and 75 pounds. To replace 1/4 cup for each the cost was over $60 a month. We tried to sustain this cost but can't do it. I tried to see if we could lower the costs, customer service said we had the best price, really tried to do the 'right' thing by our dogs. Such a shame.

My dogs absolutely love this food.. but the customer service is awful. They constantly deliver to the wrong address and then weeks go by before they respond to any inquiries on your delivery. You have to chase them for service. It’s unfortunate but it’s that bad so beware not to order online from their site.

I absolutely LOVE Dr. Marty dog food, I have a 16 year old mini schnauzer & we were having issues with him before he was not himself & I knew it was because of the food we were feeding him. I tried Farmer dogs. He didn't even like that but Dr Marty he absolutely LOVESSSS surprisingly & he has SO MUCH ENERGY NOW he's like a pup all over again, sooo much more energy. No more tummy problems. Dr. marty has improved my senior baby sooo much. I cannot thank this brand enough for literally saving my dog's life.... I recommend to absolutely everyone and anyone!!!! Give it a try!!! I highly doubt you'll regret it!!!!

I just today 12/06/2024 watched the Video regarding his pet food products for cats. I just read that he is deceased. How can these videos legally be advertised. Is it now his family's business? His video I think should be updated.

The food is amazing, but I can’t recommend their service. Customer service has very little they can do if there’s a delivery problem, and will not contact the carrier to resolve it. My dog is now suffering from having to change her diet again. 14 days ago I placed an order, it’s still not here, tracking says allow 48 hours to process, for over a week after the original misdelivery on the 15th of this month, my dog is 15 years old and after improving dramatically from this diet, she is now rapidly going downhill. It’s over $50 a bag total cost at the local stores, one bag lasts 4-6 days. I’m in disbelief that nobody at Dr Marty will help me resolve this issue. I have two miracle stories, one a cat, and my dog. Both are in going in the wrong direction now, I had to take my dog to the vet as a result of suddenly having to change her diet, to a much less quality food.

A year ago, I started my dog on Dr. Marty dog food. The ad said that it would help with the itchiness and his coat. However, this is not true. When I called the company, they said that I should put them on one of their supplements. The dog food is $100 a month. The supplement is another $42 a month. They do have some guarantees, but I’m not willing to sell out more money to find this out. There’s so many really good dog foods out there. I think I’ll try another brand.

I was loving Dr. Marty's freeze dried food for dogs and cats! My 2 dogs and 1 cat were loving it too. I was continuously buying this for over a year and it was costing us $88.70 for 3 bags and now it would be costing us 170.63 for 3 bags! That is ridiculous! I will not spend that much for 3 16 Oz bags. I am bummed about this and I really hope this price to go down.

The food wasn’t bad. After a few days my dogs refused to eat it. It stunk. It was horrible, but we did try the probiotic powder as well. I gave my daughter the leftover food for her dogs. Our issues. The powder it didn’t do anything. Almost $100 and now to send it back we have to pay to do that and that’s not right. If it’s 90 days moneyback guaranteed you should own up to it and you should pay the shipping. Customers shouldn’t have to pay to ship back your product that don’t work that you guarantee.

My dog loves it and she is a picky eater now because I want her to live a very long time and research proves the lifespan of our dog has declined by at least 30% since the introduction of processed dog food..

I have 6 bags of the Cod Crispies that I want to EXCHANGE for the Tilly Treats. My dog has been getting sick on them. They don't expire until next April! I'm 2 weeks past the 90 days and their excuse is they don't have a button for that option. I do the subscription and spend over $200 every 5/6 weeks. You'd think with my order and I'm sure hundreds of others they could add a button! I don't want a refund!

I love my dog. I heard about Dr. Marty's dog food. I listened to what he had to say and I ordered some. I canceled my order as soon as I found out $29 for one bag of dog food would feed my dog for 3 days. I'm on disability and I am 67 years old on social security. I can't afford to buy me food much less pay several hundred dollars a month to supply my dog with dog food. It might be what I really need for my dog in his health but if you can't afford it you can't afford it it's way too expensive. It's outrageous. Then the lady that I was talking to said, "Well I can put a small layer on top of his other dog food," but I'm pretty sure that in his explanation it said giving that other dog food was like a death sentence so how is spreading some good stuff on the deaths and it's going to be good for my dog.

The cat food I purchased went over big time with my 2 indoor cats for 2 months, then with the 3rd shipment, they vomited every time I fed it to them. This happened repeatedly, whether I used it alone or as a topper. The company sent a RA right away, tho I had no way to print it. Also, YOU pay to ship it back.

My dogs went nuts as soon as they smelled the first "test" run when I opened the bag! I couldn't move for all 4 of them sitting at my feet and behind me. Mind you, I don't have a dog under 85lbs! Unfortunately, the 10 bags ran out and I have to say, my "kids" are visibly disappointed. That being said, I'm coming back for more!!! Jasper, the Giant Schnauzer, Loki, the Bluetick, Lottie Louise, the Treeing Walker Coonhound, and Willow, the stray that found us, thank you from the bottom of their big ol' hearts!!!!

Me and Gracie are very pleased with these treats. She is a puppy and they are great for training. She gets very excited every time I go to get one. It is really helping me to train her, she is only 3 months old. Thanks, Dr Marty.

Cairo, our 6 year old Malinois Shepherd mix has had and itching problem since we got him at 6 months. Nothing would correct it. We tried several vets to no avail, until we tried Dr Marty's Pro power Plus! Within 4 days his itching has completely stopped. He's losing less fur and is so much happier and relaxed. We even had him on ** which was the only thing that semi worked but now he no longer takes it at all. I highly recommend the Pro power Plus for your dogs. We have had a fantastic experience also with Dr. Marty's Dental sticks also, and we only give him one every other day.

LUCY is a seven year old Irish Golden Doodle. I began feeding her your food first, and then I added the probiotic. In the last month her energy has increased substantially and her itchy skin is no longer bothering her. Great progress with your products.

Rocky my long hair chihuahua just had his 15th BDay yesterday and I think he's a little senile. Sometimes he eats and other times he looks and walks away. However he does like your food more than the others he's tried.

My groomer recommended your dog food. My shih tzu is a very picky eater - she loves this food. I started topping your food over the top of her previous food - she picks off all of Dr Marty's food and leaves the rest!

My Buddy loves everything we get here!! I would love some coupons for treats and food. This is the only thing he eats now. I showed it to his vet and now she uses your products. She was excited about the all natural food as Buddy.