Tommy John Reviews

I own about 6 pair of briefs my wife bought. In the first 2 or 3 wears it’s good. Then the material starts to stick my legs, it’s like it pulling my thigh hair and it becomes irritating. I use to love these Tommy Johns but I had to switch back to Polo.

I have 8 pair of the boxers, I love the comfort but the quality is awful! 4 out of the 8 of them ripped out along the waist band seam. For the price I was expecting a a high quality Item. Very disappointed.

Customer service is an oxymoron. It feels more like you are 'getting serviced.' Can't even change shipping with an agent. They force you to go cancel order then redo order. It's just a company that is run very ignorantly. They are completely disrespectful of customers time. Ridiculous long holds every time. I do not think this company is very honest.

I’m very disappointed with Tommy John as far as treatment of their loyal customers goes. You get routed to a call center which is not in the United States and are treated poorly on a legit ask. I had boxers I purchased and simply wanted to exchange them and pay the upcharge for the second skin ones that are much more comfortable. You’d think I asked the CSR for a cure for cancer with how baffled they were in handling my case. The rudeness which ensued afterwards makes me no longer want to be a customer of TJ anymore and I’m now stuck with $300 worth of boxers that I dislike and are more like spandex.

Tommy John men's underwear is often praised for its comfort and innovative design, but my experience with durability has been disappointing. Of the 14 pairs I purchased over the past two years, 8 have deteriorated, suggesting inconsistent quality. Given the high price, I thought the wear would be over a year.

I purchased several pairs at the recommendation of my daughter. She said she was never wearing another brand after wearing Tommy John. I love them! I agree with her- I'm a convert! Their loungewear is also ridiculously soft and well made. Very happy with everything that I've purchased so far.

Anybody foolish enough to pay 40 odd dollars for a pair of underwear, made in countries that probably cost them $5.00 MAX to manufacture has a lot more money than brains!!! I could almost see them costing $12-$16 each. IF THEY WERE MADE IN America!!! People ** about the economy! Yet they continue to support products that are made in countries like China and others not far away!! Just 50-60 years ago China had a hard time feeding its people!! But now the average citizen can take vacations abroad!! Which is something that they didn't even dream about 50-60 years ago!! Just look around your home!! You'll be hard pressed to find anything that's NOT made in China!!!

I’m completely unimpressed by the durability of TJ men’s underwear. I find that it’s closer to disposable than long lasting. Therefore it should be much cheaper to buy. I’m old, so I’m used to underwear that lasts for years, not months. Very disappointing and I’ll have to switch brands now that the TJs are self destructing. Not happy.

The customer service for Tommy John’s is terrible. I tried to process a return online, which did not work. I called Customer Service and was on hold 25 minutes. Finally, the representative said she would email me a return form, which never came. I often rate a company on how well they treat their customers. Tommy John’s has terrible customer service and I will not be doing business with them again.

Updating my review to 3 stars as customer service reached out and offered to send me a pair of joggers in another style. I think the original product was a miss and should have been vetted more thoroughly, and I hope in the future they won't remove any negative reviews (my original review on their site has been restored). Appreciate that they took my comments here seriously.

I have purchased many pairs of Tommy John underwear for myself and my family. The males report no issues, but my daughter and I have underwear that does not hold up with laundering. After 4 or 5 washes (on a gentle handwash cycle), they have lost their waist and leg elasticity and have holes in them. I loved them because they are so comfortable, but not worth the price if they don't hold up.

Tommy John customer service reached out promptly to replace my defective items. I received the replacements and am going to give the company another try.

I placed an order and it was lost in shipping. They reordered…It also got lost. I gave them one more chance and it also never got delivered. They did refund my money but I lost no money with the exchange. Do not purchase from this company.

2 of the 3 pairs ripped within 2 months due to friction between the legs, looks like cheap see thru material. Do not waste your money on these. They will not last!! Called tech support and won't do anything for me. Claims they are not made for active wear or sports. Apparently, not made for any movement it seems.

I love the fit of my Tommy John Cool Cotton briefs, but every pair rips or has holes in them within a month. I have about 10 pairs that I have bought over time and all of them have holes or rips. I am hesitant to buy any more as they are not cheap, but I am very disappointed with the overall quality.

I’ve been wearing Tommy John underwear since 2015 and have spent hundreds of dollars on their underwear for myself and my wife. The underwear used to be so high quality and would last for years. Only recently I had to retire one of the first pairs I had, a pair of red cool cotton briefs my wife bought me for Valentine's Day 2016.

My wife bought me my first pair of Tommy John’s and I thought they were great. Went ahead and bought 5 more pairs immediately. Then about two weeks later I noticed they had a hole in the back area. For the price, the quality should be much better.

I have purchased well over $500 in Tommy John underwear. Within a couple months, several had the fabric tear away from the waistband and the rest are full of holes. I am extremely disappointed, not only with the quality, but the company's lack of customer service. In a very short period of time, I've had to throw away several hundred dollars worth of Boxer Briefs from Tommy John. This is unacceptable.

I purchased 3 pair of men's underwear. On two of them the fabric tore away from the waistband within a month. The third lasted three months before that happened. The garments were of very poor quality and I would definitely not recommend these products to anyone.

I liked the feel of the cool cotton so I have ordered about 12 pair total. I use a garment bag when washing. Almost every single pair is now full of holes, excluding the original 3 I bought at first. I have holes on one or both hips of all of underwear near the seams. Very disappointing, especially considering the cost.

I am a 77 year old man whose daily exercise includes 20-30 minutes of cross-country running. The Tommy John Second Skin undershirt has been my favorite running shirt until purchasing the new and improved Tommy John Second Skin undershirt. The improved version is not a second skin. It is just an undershirt. My skin rides against the new shirt whereas the old shirt moved with me. Upon examining the print on the inside back of the neck of the improved shirt I found the print is now easy to read. Black rather than the previous blue. I also found why the new and improved undershirt does not feel like a second skin. The improved version is 90% modal whereas the original version was 90% micro modal. The modal version stretches differently and rides on my skin differently when compared to my collection of original shirts.

Honestly, they feel great when you 1st wear them. I'll give them that for sure. However, the quality of the fabric could be better, and holes will start to appear after only months' worth of washing them. I followed what other reviews said, "Don't use fabric softener or put it into the dryer." No matter what, little holes started to appear, and from there, they got more prominent, and I had to throw them away. Very disappointed when you paid $100 bucks for three pairs.

I bought 4 pairs of second skin underwear for my husband in the size he wears in all other brands. He tried on one pair and removed the tags. They were too small. I contacted customer service for an exchange and after going back and forth through email, was told that they could not offer an exchange or return for items that have been tried on! How are customers supposed to know an item fits without trying it on???? I don't recommend ordering from this company, their products are overpriced and you obviously have to lie and say the items you need a different size in were not tried on!

Well, the main claim that prompted me to purchase, never rolls, got busted moments after I put them on and sat down to put my socks on. Comfortable, but no more so than the ones 1/6th the price that were advertised by a bunch of guys in fruity costumes. Very disappointed given the advertisement claims and price. The only drawers I’ve found more disappointing are also heavily advertised from a company with a Minnesota city name.

My husband has 8 pair of Tommy John’s second skin underwear size M and they all fit perfect, they are however thin to the point of being see through. He recently purchased 4 pair of the Apollo style underwear and the M ones are super tight. He trusted they would fit so when he got them he took the tags off, tried one pair on and found out they are not sized the same as their other styles. You would think that a size M is a size M no matter what, but nope. He did a chat with them and they said to send them back for a refund or credit, they received them 3 days ago and he has NEVER heard anything from them so we will see how that goes.

I was initially impressed with the comfort and breathability of the Tommy John men's underwear. I purchased 3 pairs and then quickly another five pair. However after about a month of use all but one pair developed a hole in the bottom of each pair. I was incredibly disappointed in their durability.

Holes developed in almost every pair in the butt, some were relatively new! Don’t buy them, you will only be disappointed I promise. Clearly defective. My advice is to steer clear of this product - they look good but wear really poorly.

Tommy John did contact me right away and their customer support was apologetic and more than willing to resolve the issue swiftly and to my satisfaction. Their response to my concerns gave me a renewed faith in this brand.

I was given 2 pairs of Tommy John Long underwear and after 2 washes, the waistband was shredded. Contacted customer service and they give you a runaround. Other companies take care of their customers without question. This company does not. Do not buy from them.

I purchased 12 pairs and they all very quickly went from smooth material to feeling pimples all over the material. Very disappointed. I specifically purchased from an expensive brand expecting a awesome product. Oh well.