Maronda Homes Reviews

Original Review: June 22, 2024

The communication from the beginning was extremely poor. Changes and omission are made without your knowledge. No one responds to emails and a million and one excuses are given. We moved in with an extremely dried lawn and the poorest quality grass, which still remains. The verbal response we received was,"It will be fixed in a year's time."

That said, upper management was very understanding and really helped us to get things moving. They gave us a new project manager named Jeff, who was absolutely awesome! His knowledge, his attention to detail, and his calm demeanor allowed us keep the faith. My house is absolutely gorgeous. Of course it had some small details that needed to be tweaked, but overall it is a real quality build. We have been in our home for 9 months now, and I couldn't be happier with the floor plan and the workmanship. The energy saving features are for real! We are paying a monthly average of $140 for our electric bill for a 2400 sq ft. house that has the A/C running constantly. Our energy costs on a 1500 sq ft. house in NY was $350 a month.

I've read some of the other comments on here about people not liking the layout, etc. of their houses or not liking the quality of some of the installations, etc.. With Maronda you get what you order. Maronda has dozens of layouts and with a range of options and features. We really didn't upgrade much, but I got exactly what I ordered and paid for. That is something that you just cannot get in the spec house builds so common now. This is my retirement dream home and I'm thrilled with it. Thank you Maronda and Jeff!

I will upload an image for proof, they will let you sign at the selection table for "A" house then you ended up with "z" house. I had to pay extra for them to put in my windows that was already included just because I really wanted them and the rep left them off the drawing they submitted for permits, they left off my partial roof which they told me that in order to not go back for another permits that will delay everything they will add it close to the end, they didn't. On 10.28 22 the supervisor told me they would be back mid November to do this. It's now over a year. They still did not come back to fix this, they charge me $590 for 4 in ceiling lights in my kitchen. I still haven't gotten them until this day, no fix, no refund. This is in London ohio (chevington Place).

2) We had reported to Maronda within the first year of living in our home that there was signs of water/moisture in the East wall of our house. They never came out to look at it due to covid, and never decided to reach back out to us once the lockdown was lifted. I reached back out to them, and got ahold of a lady named Katia, which we have been working with since then. They keep making excuses to me like saying that my house is too cold... It 74 degrees. It has been a run around with them for the past 3 years. Now we have signs of mold in our house, and they will not do anything about it, even though I told them within the first year that something was wrong with the structure of our house... There should not be a moisture build up behind our electric outlets. They are putting me and my kids at risk and do not care!!

Maronda stood by its name in building my home. They built a high-quality home, giving the impression it was a home for the wealthy at an affordable price. During the initial walk-through of my home, I met with project manager Mr **. Wow, I impressed. He knew every detail of my home and explained everything from the HVAC system to the way the exterior walls were built. Prior to entering my home, Mr ** had already taken care of most of the "punch list". He identified most of the issues which needed to be corrected. I must say that the issues were merely cosmetic. The quality of my home was beyond what I expected. Mr ** remained in constant contact with me in order to ensure all issues were corrected.

The closing process was smooth as-well. After closing, any minuscule issue that I identified, Maronda representatives addressed them immediately. They sent the professionals to correct them. I have to admit that I did make some ridiculous minor issue claims, such as a tiny piece of stucco, that I did not like the way it looked. I would never think they would fix it. Guess what, they did. I have a beautiful home that both my wife and daughter love. I have to say, I love it as well. I would like to also mention that Maronda uses high quality material in building their homes. Specially in the roof. The difference between other builders and them is astronomical. The roof of all of the homes built by Maronda in my community seem as if one could park a car on top of them.

They use high quality shingles and much thicker OSB boards than competitors. The roof boards are so thick, that not a single roof of Maronda homes in my neighborhood sags. I cannot say the same for the other builders in my neighborhood. Their roofs look as if the planks are completely rotten due to how much they sink. They also use high quality windows which are highly energy efficient and wind resistant. They sliding doors share they same traits. Maronda deserves to be praised for their quality building materials and promise to stand behind their constructions no matter how minor the complaints are. The one thing I think they could do better is to ensure they clean the outside driveway prior to releasing their homes.

We returned to our Maronda built home on 10/1/2023 and within 1 week we had another sewer back-up. We called the Project Mgr. and he referred us to the Warranty Dept. After getting no response, I called a plumber and after paying a hefty fee, he determined that it was a Charlotte County Water Dept. issue. What the Water Dept. discovered was that Maronda's plumbing contractor damaged/broke their line when tapping in and just covered it up with dirt. We had many other issues that fortunately have been resolved.

It has been a terrible experience and the best way to avoid any of it is to buy from another builder. We still have so many issues at our house that have not been fixed even though they were identified before closing. They will ask you to sign a paper to confirm things are fixed and promise to fix later, do not sign it. They tell you sad stories but don't sign it. It's designed to make it look like they are completing homes in a timely manner on paper but in reality they will not get things done. There is still a possibility we will get a lawyer involved because as of right now, our issues are not being taken care of. And the worst thing is, they do not care one bit.

Patch in breakfast nook area. They put the wall in the wrong place after telling them before drywall and tole and baseboards. They didn’t listen and continued and then had to rip it all out and patch it. The new wall is wood framed and crooked. They refuse to fix it. Island wall is crocked at the end. Again not something they will allow the guys to fix. Their tile installation is horrible. They came and patched the decorative tiles as I found more than 15 broken tiles in two bathrooms and some are still crooked. Backyard is very big dip, the neighbors yard doesn’t have that problem and is also Maronda built. Driveway is multicolored, they said that’s normal. We love our house but, their customer service should have been better. This is going to cost us lots of time and money to fix that bathroom. And to fill the yard.

My wife and I settled on one house and I went through the process to get under contract. Closing was scheduled to be in late June. With financing secured and not seeing anything of concern with the contract I signed. The timing was perfect as we were renting a house in Colorado and our lease was done at the end of June.

Yes, my wife and I were purchasing the home having never been to Palm Coast. On our first visit to Palm Coast in late January 2022 we met with the sales manager and that was a nice meeting. We went to the lot and saw our concrete pad had already been poured. Now waiting on the concrete blocks to arrive. We were told sometime in mid February. We visited Palm Coast again (from Colorado) in early March and saw no progress from January. Then mid March and no blocks. Then mid April, no blocks. All we kept getting was Covid supply chain issues was the cause. In late April the blocks finally went up. In mid May (the next on site visit) the sales manager admitted that the delay was due to a breach of contract with their concrete block supplier and that Maronda had to go to court to break the contract. Then Maronda had to get another concrete block supplier and get in their queue. This was lie #1.

During our mid May visit the construction supervisor, Mike, was on site. I had become concerned with a large crack in the concrete slab going diagonally from the entry hallway into the master bedroom. He told me this was settling, which I understood. He said they would seal and bond the crack and that the entire foundation would have self leveling slurry applied. This would add strength to the foundation. I was fine with that. During this visit the trusses and framing were on site. However, per a neighbor, the materials were on site for a couple weeks sitting outside in the elements (frequent rain). Framing was completed before we returned home to Colorado. Closing was now pushed until early-mid August, possibly early September. My wife and I rented a VRBO from July 1 through September 30 to cover living arrangements during the completion of the build.

The move took place in late June and we arrived in Palm Coast on July 1st. The roofing and barrier were installed, but little else. A bathtub was put in but it was installed damaged (front corner was crushed and there was a crack from the edge into the top of the tub). Almost no construction was done between mid May through June. We addressed the build issues (not tub) to the sales manager and again she defaulted to Covid supply chain issues. Fast forward the build was very slow. It seemed as if there would be some activity for a day or two then nothing for a couple/three weeks. In Mid August I asked the sales manager about the cracked tub that now had been tiled in and she wouldn’t take responsibility for this and defaulted to the construction manager. I demanded to meet with him on site.

It is customary for Maronda that the buyers only contact the sales manager and have no access to the construction supervisor. I points the tub issue to Mike and he said that he had not noticed the cracked tub before. We have now been in Palm Coast for 6 weeks and noticed the cracked tun on our first day there. Either the construction supervisor doesn’t do his job and checks out the work the sub-contactors do or he lied to us. I will refer to this as lie #2. The tile for the floors and bathrooms arrived and was installed. The foundation crack was sealed but no leveling slurry was put in. Lie #3.

Going forward there were many issues and continued lies from both the sales manager. During our first walk through (just before hurricane Ian came through) the landscaping was being put in. The kid steer driver was obliterating the lot grading, the landscapers were lazy and doing a horrible job and they were drinking on site, while operating heavy equipment. When I pointed this out the construction supervisor replied, “It’s Friday, I’ll let it slide.” I was floored as this is a blatant OSHA violation.

Hurricane Ian delayed closing from September 30 to October 21. I was livid because only a day or two worth of work was needed on September 1st yet Maronda and the construction supervisor couldn’t execute the project to complete before the hurricane. Now my wife and I had to find a place to live for two weeks, displace our dogs (one is blind) and cat again all during a beginning stages of a hurricane. At this time I had escalated my concerns to the regional sales manager and VP of Construction in Jacksonville.

We met with the construction supervisor after the hurricane to discuss several concerning issues we had. The hurricane didn’t damage the house in any way but shoddy construction/finishing issues became evident. After pointing out a lazy painting touch up issue the construction supervisor became very irritated at us for questioning this. He said, “Maybe a Maronda home isn’t the right home for you.” We was clearly angry at us, stormed to his truck, and yelled very loudly to us, “Now get the ** off our property.” We couldn’t believe what we just heard. First, this was totally unprofessional and second we’re under contract so it IS our house. We almost told Maronda to take this house and shove it but we prayed for guidance. We reported this issue to the VP of Construction and we were assigned the county production manager, Doyle, to be our construction contact going forward.

We listed several issues that the construction supervisor didn’t correct. Several were addressed, a couple issues Maronda went above and beyond to change which we were grateful of. Our landscaping was so bad some could literally break an ankle walking on the lawn. The production manager said Maronda would replace the lawn, which they did. It’s better but not great and I’ve spent many hours on it to make it suitable. However the drainage swale was ruined by the two landscaping misadventures. We’ve notified the production manager of this to which he first said they’d take care of and then he said the landscaping company representative said the grade is fine. Now we get no response. We just want them to fix this last major issue their sub contractor caused.

This has been a home buying aggravation. The house is fine in the general sense but Maronda didn’t flex one iota to make this process better for us, the buyer. We have been lied to, disregarded and ignored in most of this journey. There simply isn’t enough space here to list all the issues and timeline. Based on how we were treated by Maronda I would not buy from them again.

There were a few delays along the way, where for some reason in July 2022 it took almost 3 weeks for delivery of trusses after they were ordered, which seemed unusual since Maronda has its own facility for manufacturing trusses. There were other delays in having the electrician and HVAC contractors complete their work in a timely manner. A major delay occurred in August 2022 when the construction supervisor began having health problems, which kept him from showing up for work for at least 3 weeks, where no progress was made on the house during this time.

Maronda had no backup plan for the lack of work by the construction supervisor. As a result, the construction supervisor was fired, and a new one was assigned to the house. The second construction supervisor was new to Maronda, who was then replaced after one or two weeks with one who had been with Maronda for a while, since he was more familiar with Maronda procedures.

Closing was originally scheduled for September 30, which would have allowed me to move directly from my old residence, which was closing on October 7. However, since the house was not done, or even close to being done, I had to move all of my items and put them into storage, and temporarily relocate to stay with a friend in South Carolina after closing on my old house on October 7. The drywall was finally installed around October the week of 15, which meant that closing would not be any time during October.

Since I was in South Carolina, I was not able to monitor the progress in person, however, the third construction supervisor (Kyle), provided me with information and photos in November. Maronda notified me that closing would be on November 22, so I came down from South Carolina a stayed in a hotel. However, upon coming down here, I was then notified that the closing date was pushed back to November 28, and then again to November 30. As a result of the all the delays, I had to pay 2 additional months of storage rental fees, stay with a friend in South Carolina for almost two months, and spend seven nights in a hotel.

Part of the construction delays in September and October were due to Hurricane Ian and Tropical Storm Nicole, where no work could be done for 3-4 days with each storm. Also part of the delays at the end of November was due to FP&L not being able to install power in a timely manner due to Tropical Storm Nicole. Power was finally installed on November 28.

After having dealt with of all the delays, which resulted in an additional 2 months of construction time beyond the 10 months indicated at contract signing, and finally moving in, I can say that I am very satisfied with my Maronda Home. The home is well constructed, and every option that I selected was installed, with one exception - I selected a different color for tile grout in the bathrooms, which they did not do.

We are still working through fixing certain items under the warranty program, and I have no complaints about the responsiveness thus far. My garbage disposal quit working on a Friday, and the plumber showed up the following Monday to fix it. During the entire process, every Maronda representative that I came into contact with was professional and helpful. I am aware of other reviews where that may not have been the case, but it was with me. I would purchase another Maronda Home in the future if the situation would be beneficial.

Just last Saturday, we have another leak. Only in one bedroom this time...Plumber came and said the wrong connectors were placed on the pipe when the house was built. Took photos of the pipe. Informed Maronda by work order, which no one responded to, what the plumber said. Monday comes around and I email the plumber asking for a detail letter explaining what was wrong. He states that his boss said he was wrong, it was the right connector. SAME PLUMBING COMPANY from before. Think they are all about Maronda???? Once again I have to use my home owners policy to fix and replace everything. I will NEVER recommend Maronda Homes to anyone or their subcontractors. They are the worse builder out there!

Benson Construction, also installed a furnace that is too low btu for the house. I found out it's a fake construction company. I believe he works for maronda and probably never pulled permits. So it will not work efficiently. I found out this a a very common practice with builders to void warranties. This is in the Hunters Preserve in Pittsburgh. This is considered fraud, and I will hire an attorney, and also report them to Josh Shapiro who is the attorney general in pa and handles builders who are unethical.

Basically took a year for them to break ground. Before then during the course of that year, I was asked over 5 times that if I am going through a hardship that Maronda would give me my money back. My reply was that I did not sign a contract, leave a deposit just to wait for nothing except to get my money back that I signed because I wanted to purchase the home that I saw... Started the build in Jan 14, 2022... They only work one day per month. June 28, 2022 The shell of the home is up. But all work has come to a complete stop. Roof walls and a floor that is it... I have tried to contact the agent at Lehigh Acres office Denia ** but she refuses to pick up any of my calls, emails, text or voice mails. I have also reached out to the area manager and project manager just to be ignored by everyone... I have no way of contacting them...

They are using DECEPTIVE practices to swindle and scam people out of their hard earn dollars. I feel that now that the prices of homes have increased by 100,000.00 since 2020 that Maronda homes will use every deceptive practices it has in its arsenal against me. First thing they refuse all my calls, took my $11.040.00 and I cannot even speak to anyone at their office, because they choose to ignore all my attempts of communication... TODAY OCT 19, 2022 still being IGNORED...YESTERDAY I LET THE PHONE RING AT THE MARONDA HOMES LEHIGH ACRES OFFICE FROM 1:00 to 5 pm when Denia ** gets off.

We ran into the lady buying that property and she voiced her concerns and later bailed out because of the lies and slow process. We watched as the price of that home shot up. Ms. ** informed us by email that she was leaving the company. Construction on our property started September 2021. We would visit the site to check on the process and it would be a month or longer without anyone working. Drywall was suppose to start in March 2022 but didn't start until June 2022. Went by the property and the laundry room sink and a shower was left outside in the elements. It took 2 months before outside bricks arrived and installed. We would run into the site supervisor and inquire about the building process. We were met with lies and excuses. The countless excuses included Covid, shortages of supplies and one time we were told the construction crew quit. We really tried to be understanding of Covid and Shortages.

It is now starting to appear that Maronda was wanting us to bail out so they can sale this property for more money. We had to make the hard decision to walk away because we still don't have a completion date. Jill ** told us they would let us out of the contract as if they are doing us a favor but refuse to give back the deposit. Nevertheless, they don't care we are displaced and losing money paying for storage and apartment rental that keeps increases. They absolutely don't care how stressful this process has been. In the meantime new subdivisions across the street were booming. We were on our 5th completion date as we watch other homes in this subdivision reach near completion. The model home is being built and near completion which is pointless now because all of the lots are sold.

While visiting the home we noticed a small microwave, bottles and garbage left behind inside the property. Windows left open after countless rain storms as it rained inside on the drywall and sub floors. As of September 2022 the property looks 60 percent complete. The basement drywall had to be torn out, it was missing fireproofing. We ordered a Samsung refrigerator because we were told that was the brand of appliances going inside. We noticed cheap GE appliances inside the property with a regular range stove. We ordered a cook top to be placed in the kitchen but that was suddenly not in the building plains. I am saying all of this to say...RUN!

Original Review: Aug. 15, 2022

Maronda started building a home across the street from my home. First, the people clearing the land knocked over and broke my kid's brand new basketball hoop that I purchased for them in January. I tried for months to ask who the project manager was and who I could talk to about this situation, however, I got the runaround. Most recently having them build across the street from me has been a disaster. I have children that can no longer play in front of the house because they leave their nails and mess all over the ground. My two new cars have had nails from the roof slabs in the tires. I have checked the box for the property manager's name. I have left voice mails and until I threatened on VM about coming here I did not hear from anyone.

This morning I heard from a man named Eric who was extremely rude and told me it is not Maronda it is the vendors and I should go after them. I absolutely will not. I expressed to him that all people that pull up to the home are in unmarked cars. This is not my responsibility. I am sick of having to sweep up and pick up their mess just so I can get my kids to and from school without popping any more tires.

I complied with his request to leave, but this experience confirmed my decision to never consider purchasing a Maronda home. The quality is mediocre at best, and being treated like a convict is not appropriate when spending approximately $400K on a home. Are they so ashamed of their product, that they forbid you to see the construction in progress??? I guess so. Needless to say, I refuse to be treated like a second class citizen, and will tell all of my family and friends to avoid this builder at all costs. The fact that they forbid taking pictures theoretically tells me that they are possibly hiding construction flaws. They should be sending my brother pictures and routine updates, but they have not kept him updated as promised. I am his only lifeline in this process. Again, my brother wants to know what he is getting for his $400K. Thanks!!!

Mine is still waiting to even have the tile roof installed. I am a cash buyer and was told by a former construction manager there that Stephanie will lie to you because she gets a bonus and kickback for those who finance vs. cash buyers. Ted ** (I believe) called me and was rude, belligerent, and answered no questions of mine, you can tell the moment he calls or gets involved he is a person in my opinion that has to win at all costs, he does not listen to what you're saying and has an answer before you even finish. An ability to listen to a concerned home buyer is not one of his strong abilities in my opinion as his verbal communication skills are that of a bully and condescending in my opinion.

I personally like the floor plans and they have a gentleman named Cory who is a supervisor who actually will listen and emphasize and be honest with you. As you can tell it seems that skill from my review is hit and miss, do you want to trust your $400k + new home to a gamble between Stephanie ** and Maronda or a needle in a haystack good customer service person like Cory? I'll leave that up to you...

They signed a contract last August. They were told in December that their file was lost and that permits were not done. Mind you the only way they found this out was because they had to call corporate because nobody was communicating from Maronda with them. Then in February they were told that the permits were being submitted. Keep in mind they had to call the corporate office multiple times to get that information. Even after they were promised weekly updates. Today was the kicker though. They went to do their pre-build meeting only to find out that the plans that were submitted did not take into account a telephone pole that would be in the middle of the garage. Now they are starting all over. I just want to let everyone run, run fast away from this company. They are jokes.

It is now March 14, 2022 and I am still receiving emails "No changes, waiting on insulation". Doors, moldings and a little drywall has been delivered. Left in the garage for over a month, not covered and now the doors have been blown over with the storm we had over the weekend. Not sure if there is any damaged to the doors, molding or drywall. No one is answering any of my concerns. I have call the Corporate office, emailed the real estate agent and emailed the President. I have moved around so many times and the my stress level is very high. I have 2 dogs so it is hard to find a place that takes dogs. Oh, and I'm probably my 7th project manager. I honestly lost count. Anyway, please be aware of this company promises.

Every time we contacted Maronda homes about our issue we had to argue because the 1 warranty had passed, we then needed to tell them that the home was purchased in 2019 but we did not move in until 2021. The staff we worked with were kind as they would forward our concerns but of course he would avoid calling us back because Maronda homes would say no. I could go on and on but this is limited space. I am very disappointed with the final service we received once we moved into our new home.

Well fast forward a few months, the home is now under construction however all the following ups and updates we were promised were inconsistent and vague. We were constantly promised a closing by September 2021, which turned out to be another lie. From there estimated completion date was moved at least 4 times. Side note, there were days we drove by the property and saw building materials sitting out in the rain for days at a time. When we were finally scheduled for a walk through, no one from Maronda called or showed up. I had to hunt down somebody from their office to figure out why no one was there to walk the property with us. We were told somebody should've texted us that the house wasn't ready yet.

The house was FINALLY done 1/10/22 and final walkthrough completed. Appraisal was completed 1/24 which said house was worth approximately $42k over selling price. On 1/25 Maronda sends us an after hours email to cancel the contract because our bank was taking too long to close, meanwhile we had a closing date for 1/28/22. This couldn't possibly be a coincidence. We tried calling them and couldn't reach a single person until 1/27. We even pleaded with their VP Ted Estes who flat out said no and was very rude and unprofessional. In conclusion, these builders are shady, corrupt, and need to closed down permanently. They will waste over a year of time and in turn not give you adequate time to close. Unless you like no communication, false promises, and flat out lies, I'd steer clear of them at all costs. If you don't believe me, just do a simple google search and see all the bad reviews for yourself. Sure wish I had.

As the sales staff is no help I had to call the corporate office and obtained the contact information for the building supervisor who was helpful initially but basically told me today via text he is not the person I need to be contacting. They don’t care about you as a home buyer at all. If you are looking to buy a home, please stay away from this builder. I should note that I contacted corporate who told me they could not help me until I exhausted all my efforts going through the appropriate steps for resolution. This is how I came in contact with the building supervisor who is now not providing any information. Stay away.

At the second showing he is over 20 minutes late, if we showed 20 minutes late to the proof of funds we would NOT be able to purchase the house, if we were 20 minutes late to the closing, we would not be the OWNERS of the house, but your contractor shows up whenever and compare us to others: Others houses, other "customers", others situations because we are just that: Your paycheck, a dollar sign and once we paid that is the end of pretending you were anything.

You would think that after $255,000 cash, the pain, suffering, the chronic stress, we could have a complete product, but not according to "Tom" we will never see a refrigerator in October 2021, hence why am I writing to all of you: WE WANTED TO CLOSE IN NOVEMBER!! I believe if I pay for something it should be complete as promised by the time you TAKE the money; unless you, any of you go around giving a quarter of a million dollars for insufficient and inadequate products, good for you; we are not this un·con·ven·tion·al ˌ/ənkənˈven(t)SH(ə)n(ə)l/

Ps/ FBC, RMC are not giving FHA loans. Do not waste your time and credit score with this scammers!! Beware of Wydronkosky and Townsend, they will make you believe that without them, you can't buy the house. Consumer Affairs: I am honest in my report, FBC/RMC owes us money ($560) that they don't want to refund even though they sent information about "eventually" refunding but this was more than 2 weeks ago. And how can you be fair with criminals? We lost our mind when we thought we couldn't own this house, after all we have done and gone through!! If it wasn't for GOD, friends and family; we know, for a fact, that we lost the house. People like FBC/RMC destroy the American dream, but they still alive ruining many lives and getting away with it. Fairness?... They don't even know compassion!

Today, once again following up, I was informed that they do not expect to receive windows until November 2021 and that they do not know when they will deliver the house. As an example, the shingles for the house were delivered at the beginning of July 2021 and it was not until the middle of August 2021 that they came to install them. In the same way, the bathtubs of the house were thrown in front of the house exposed to sun and rain. The one answer that the builder gives us for the delay is due to the Covid, however, in the same community, other builders continue with an agile construction rhythm and completing the deliveries of homes.

Now to people thinking this is overreacting check all the other reviews. Plus the home was poorly built. Stay away from these people. They are a hustle. You will only lose!!!! The list of things wrong with the home plus their shady business dealing tactics are only made for you to lose!!!! Be extremely careful. If they did it to a 70 year old woman with her retirement money they will do it to anyone. Google needs to start offering zero stars in their reviews for companies like these people. And if you decide to work with them get ready for disrespect, attitude in their business dealings with you. Good luck and I hope this company goes out of business soon. I don't wanna see more people lose their hard earned money. We were the lucky ones this time.

Lastly, and biggest of all...no appliances were checked and some weren't even connected before closing. I have neighbors who have already closed with washers/dryers still sitting in their living rooms. Mine are installed, but I used my washer ONCE and it wouldn't spin or drain water. I had to scoop water out with a bucket and there's still water that remains in bottom that has been sitting there for 4 days now. I literally used it less than 24 hours after I closed on my home and they expected me to use the Samsung warranty service rather than replace it.

Next, I went to use my dishwasher to which I discovered was simply just bolted into place without actually being connected and there is no visible cord to plug it in, so it is also unusable and I've only been in my home for 5 days. Maronda clearly is only concerned about getting their money and will rush closing even if your house isn't finished. Me and my toddler are now living in a new construction home without a working washing machine or dishwasher and many, many more needed repairs.

OK, so 6 months goes by while we await permits etc and I sit down for contractors meeting and BAM there it is...tiled shower and window blinds. I am livid! They say they will see what went wrong with my request; and today I find out that the division manager stated that it was a "structural" change and it stays as is. OMf'G...this is a GD cookie cutter company, NOTHING is different except the location of the home. Since I signed contract 6 months ago, the market has skyrocketed; If I pull out of contract they stick me with those fees...then in turn make more $ on the increased value of this home. I am suppose to sit in the corner...shut up and color. I am just NOT happy with this all right now. I feel I am being used or something... It's just not right, if they do this to me with a few small items, but about larger items with others.

I contacted Maronda Homes about this multiple times and their answer was that they weren’t going to do anything. Just by luck I ran into a few other neighbors in the building next to me where Maronda decided to build the end unit flipped around putting the masters together wall to wall, like mine unbeknownst to me when I bought the place, and they can hear each other clear as day right through the wall. One of them shared with me that it was so bad that he ended up spending hundreds of dollars on dozens of ugly foam soundproofing panels on Amazon installed them on his wall and he can still hear them.

I filled a report with the BBB and they responded that they would look into it. It’s been 2 weeks and we haven’t had one attempt from them to contact us. I’m going on 2 months of not getting at least 6hrs of uninterrupted sleep and we are suffering because of it. I’m exhausted when I wake up in the morning and all day at work, I can’t go a whole day without falling asleep at work or on my couch as soon as I get home. I’m having headaches, anxiety, and trouble concentrating like I’ve never had before.

Soon we discovered that the subcontractors were using the bathroom in our house. They literally were cleaning our house, mopping the floors when we did the final walk through. Everything needed to be properly cleaned when we moved in. They do not like to be questioned about their work. That’s a red flag. I would give the work a C- at best. The craftsmanship is poor to say the least. A few days after moving in we discovered innumerable issues but at that point it is too late.

My advice is make sure before you sign on the dotted line to build that you demand to be involved every step of the way. You must be able to view the work in progress. They likely do this because they want to hide their mistakes until your final walkthrough when it is (1) too late to make changes and (2) they tell you you must close or be in breach of contract. Before you decide to buy, knock on doors and speak with people living in a new development.

Called back and had the floor people come out to see if they can fix the issue but lo and behold they are not allowed to move the toilet. Common sense is not common and this company is looking for every way they can to squeeze a dime out of you. We moved in before 2021 and apparently someone removed the contract addendum that stated you dont owe the lagoon fee if it's not ready by the end of 2020. Now most companies would say oops. We made a mistake. But not Maronda. We love the neighborhood. We love the neighbors. Just hate the hassle of dealing with lying cheating corporations.

As for the original “in-home” lender we used with (FBC MORTGAGE) we had an agent by the name of Todd ** who wasn’t pleasant whatsoever, he didn’t care how he delivered the message I guess because In his eyes “business is business”, or probably just prejudice. I have never actually experienced that kind of blunt experience before having lived in Georgia most of life. Maybe it’s the way of Some Ohioans? Openly, prejudice? He should probably have a full review of all accounts he has ever handled. I do not wish to offend anyone, but I believe we should all have an honest discussion of the real life experiences we encounter.

There were numerous other flaws as well, including the shower glass enclosure being mounted opposite from the plans, which had the bathroom door interfering with the shower door, a sliding glass door with a bad rubber seal, exposed roof flashing, really bad finishing on the kitchen island base, cabinet doors that were all racked, HVAC return plenum opening which was way out of square, yet the plenum was forced to fit.... among many cosmetic flaws.

Met with the construction manager and were assured that all would be taken care of before the closing. They had to tear out all of the cabinets and take out all of the appliances to try and fix the wall. They failed, as after putting it all back together, it was still out of square and could be seen when looking at the tile floor. We never saw the shower glass put back in as there was so much wrong with this project that we finally decided to "fire" Maronda and go with another builder.

The list we have is long, so it is not all expressed here- just the major items. Overall, Maronda does not budge on anything and do not want show a buyer the home as it is constructed. We have the images and they are very visible and flagrant. We found out during one visit when we asked what the backsplash would look like, that "there would be no backsplash". We asked about the vent openings in the roof and the contractor could not tell us what one of them was for. The only good thing- we got our $5000 escrow deposit back in 3 weeks, which is being used to pay for 3 months of local room rental as we wait for our new home to be completed. I would stay away from Maronda, and find another builder. Their salespeople are not very transparent.

Being in the real estate business for over 15 years as brokers our expectations are high. Barbara took care of everything and we had stress free 10 months during the project, They did a fantastic job! We would highly recommend Maronda Homes and in fact we are thinking about building another house with them for rental income in Palm Coast FL. This was the best experience ever. 5 stars review is an understatement. Thank you so much Heather and Barbara for everything you did for us! Szymon and Steven

We are dealing with a severe leak in our front window that no amount of maintenance will resolve, clearly not a maintenance issue. Impossible to reach Maronda by phone; emails are answered with short, one-sentence replies that simply pass the buck. Maronda dealt with us in an unethical manner. Our next home will not be built by Maronda. Furthermore, we will be joining the class-action lawsuit that is being formed against them, after initially deciding against it. Bottom line: While problems can arise with any new construction, it is how the builder responds that makes all the difference. Do your research before choosing Maronda Homes.

Kidney or liver pain

We've also gone as far as to buy filters that neutralize the air in hopes that they can get rid of some of the VOC's in the air. Each filter costs $99 plus the scrubbers. We are installing an attic ventilation system to help Off-gas these chemicals through the roof that's another $300. We purchased the $600 shed to put any paints and detergents. We paid for an air-quality test that does five point test which cost $300, and it showed that 66% of the fumes were gasoline based, and that it was at a severe quantity. Not to mention paying out-of-pocket for both ER visits and doctor visits and lab work.

As a builder it should be their main responsibility to make sure that their clients are very satisfied with their new home purchase. Maronda Homes never showed any interest in helping us resolve the issue, and the only response we received was to fill out a form for a six-month inspection. **As a result of this experience we sold the home and left to a new town but the reason for writing this is so that no one every goes through what we went through. It has taken us 3 years to feel better after developing chemicals sensitivities to everything. Please do your research first.**

The only way to control the problem because there is no way to get rid of them is to treat the ponds correctly and Maronda does not want to do the right thing. I have lived in this area for 13 years and was surrounded by three ponds and never had a problem. Many people have given reviews that Maronda doesn't care and this is true!!!! I would have gone through and finished building even though was told very poor quality and many issues, I tried to tell my story to management and they did not care. Was told you are not getting deposit back that I defaulted. I tried to explain I want the home but not safe with swarms of these insects so they listed it for sale before the ink was dry to cancel and they are selling for much more money than I was paying. So believe the reviews. Run run or you will be sorry!

First everyone blamed the sinkhole we had for the water intrusion. Sinkhole is repaired. We have grated the Dirt away from the house on a slant away and have put rocks to try and keep the water from accumulating next to the slab. We have sealed the concrete slab and house with a water protectant sealant oh, all of these ideas to fix it were from professionals. New carpet was installed recently and we thought everything was fixed after the last contractor was here looking at the house. But today I have more water intrusion on both sides of my house. Furniture is getting ruined, carpet is getting ruined, drywall is getting moldy and people in my house are sick. I am tired of the shoddy Construction.

After convincing them to do the right thing, they finally agreed to replace the carpet. In the removal of the mold, these so-called professionals removed little to no drywall which is where the mold was growing. They sprayed something on the floors then they left fans in the bedrooms instead of dehumidifiers and air scrubbers. They told us not to go into the rooms. Two days later I went in the rooms and realized they never removed the mold 100%. I could VISIBLY SEE BLACK MOLD all along the wood where the trim should go, on the drywall, and under the AC closet. Second time around, EPS was ordered to come back to clean the rooms again and to remove more drywall.

At this time, I called other mold/water removal companies and they told me Maronda was supposed to have a company test the air quality and perform swabbing before and after cleaning the rooms. I tell Maronda this and they agree to have a company come to do the air quality/swabbing. This swabbing company told us even after treatment there was still visible mold and they would give Maronda a report explaining how to care for the situation. Third time around this EPS company who STILL HAS NO IDEA WHAT THEY'RE DOING comes in and “cleans” the rooms again, except they did not follow the report explaining what they should do. They did not sand down the mold that is still visibly there!!!

Our furniture has been cluttered in the entire house and this problem has been ongoing for 4 months now!!! They want to send this company back to clean the mold for a 4th time!!! This is just one problem with Maronda. The master bedroom does not cool down from the AC. AC guy came and said he “fixed it.” Lights keep going out in the kitchen, bedrooms, and bathrooms. Electrician hired by Maronda said the spotlights they installed are cheap so they keep shorting out. There are cracks in the foundation in the front patio. The sliding doors are leaking in the bathrooms. We scheduled an appointment with Maronda to have them fixed two times, each time no call no show!!! This house and company is a nightmare. They are very unprofessional, naive, have zero clue what they are doing. Customer service is unacceptable. Back and forth with this company trying to take care of an ongoing mold problem for 4 months!?! Everyone run!

1) We spent a small fortune in plants to add beauty to our spare landscaping here, and they are already dying because of too much water. Why? Because they scraped all the topsoil off the lot here when preparing to build the house, and left nothing but hard clay underneath, and it holds the water and won't drain properly, if at all. We never run our sprinklers in this HOT Florida climate, as the ground STAYS sopping wet and won't drain, therefore killing all landscape plants that don't need that much water!!!

2) Our lawn has been totally ruined by the landscapers who put it in. We paid extra money for sod (over $1500) because we had to sod it again, because the pool people who put in our swimming pool in the backyard ruined the lawn with their big trucks which couldn't be helped, because there was no other way to put in the pool except running over the new sod. The lawn was so soggy to begin with--you would sink into the grass, UP TO YOUR ANKLES anyways. Due to the poor grading in the soil to begin with. It is still this way due to the original landscaper scraping all the topsoil off and leaving us with hard clay!! The front yard is atrocious!

There is nothing but hills and valleys throughout the lawn, due to the poor grading. Also the side yards are full of water - again due to poor grading. We have asked Maronda to come out and look at this horrible situation, and they have refused to come out so far. Our neighbor two doors down is having the same exact problem as us. This is a BRAND NEW Subdivision and people here are very dissatisfied with Maronda HOMES here.

3) We paid $6,000 extra to have one of Maronda's custom bathrooms. They did NOT put a seat of building tile, like the floors, in the huge shower. It's just a BIG BOX. Other showers here have a seat - NOT US. There are cracked tiles throughout the house. There were two HUGE cracks on the floors from the rear outside lanai, which are cracking again. Also the garage floor was full of cracks which they covered up with Home Depot Paint, and are again showing thru the paint. Unsatisfactory again~

4) The only thing they 'fixed" here was a huge piece of 2x4 coming thru the drywall in the ceiling in the entryway and was grossly noticeable. They sent someone out and they had to cut the protruding wood out and re-drywalled and painted the hole in the ceiling. 5) Then the wood trim on the outside eaves of the house was lifting off the house and hanging there, ready to fall out. We are talking about a huge piece of trim work (actually 2 pieces of trim) and had to be replaced.

6) The painters did such a sloppy job on the outside of the house. We had to have them come back AND repaint some of the trim and the main color of the house due to poorly taped off, IF at all, taped off. 7) We have discovered that since we moved in there is problem with the granite in the kitchen and master baths. There is pit marks all over the granite. I have polished it, sealed it three time with granite sealer, and nothing helps. These pit marks are all over not just one place, which tells me the granite people didn't polish the granite enough. I insist that they come back out and do something about this. off. Or replace it.

It's been so discouraging trying to get the Supervisor out here that sees about getting stuff done here. I'll NEVER buy another Maronda home again. It's a case of buy this, and we'll see you...if you can catch us!!! We really request that someone help us here. We are too old to do the repairs ourselves, and why should we? We paid our hard-earned money for this house.

The painters did a ** job. I cannot even get Maronda to come in and fix the mess. I have had to fix the drywall where there were dents, the painter just painted over them. I cannot even get them to come back and finish painting the trim. I have had to finish that myself as well. They were to suppose to fix the trim between the cabinets and I have been waiting for them to fix that since I moved in. Cabinets doors were scratched. We had a garden tub put in. It laid on the curb for six weeks before it was put in. It is all scratched up. We were assured it would be fixed. We are still waiting for grass. NO NO. RUN. DON'T walk. Do not have these people build your home. We paid over $250,000 for this home and I am ready to sell it.

** Fast forward... I sent an email to Karen in June 2017 regarding the leak coming from the same hole in the wall and Kristinn ** replied advising someone from Coverall was going to be contacting me. 3 months later there were no contact from Coverall so I followed up with Kristinn and she passed me off to the "Warranty coordinator", Catherine ** in Sept 2017. Catherine then sent an email advising a co-called Skytec will be contacting me.

**Fast Forward- Someone from Skytec came out a total of 3 times running different tests ordered by Maronda. The last test took place January 9th 2018 and I confirmed with Skytec they provided the report to Catherine ** a few days later on Jan 12th 2018. Til this day there is still no resolution or repair work. I sent Catherine two emails, 1 on the 14th and again on the 16th of March and she had absolutely no intentions on doing the right thing to honor repairing this ongoing issue. I'm extremely disappointed that Maronda Homes warranty dept has -0 Integrity and Catherine is extremely poor with follow up. The picture attached is the wall above the Brown blind which is drooping down due to water leaking through.

The patio was holding a significant amount of water at the walkthrough. They fought us a little on fixing it, but we stood our ground and they did ultimately come out and refinish the porch for us. After closing, we have had a few minor things pop and they send someone out usually within a week of receiving the work order. Is the house perfect? No, but they put a house up in roughly 120 days (permitting takes the majority of the build time). Yes, some corners were cut. Some things were a little uneven (not that anyone would notice unless they were looking) but I challenge you to find me a house that doesn’t have some imperfections. They were honest in saying they won't change things once they’ve stared, they only allow customization up to a certain point, and don’t provide a custom build experience. Overall, we had a great experience. We expected a few things to come up, but they were handled quickly and efficiently.

Everyone we worked with was always very nice, one of the supervisors gave us his personal number and made himself available whenever we needed him. The house is gorgeous, everyone who walks in immediately asks who the builder is. If you’re looking for a custom home, this is not for you. We are relatively young, we don’t have disposable income, and we had the opportunity to build, and design a lot of aspects of a brand new home. Watching our vision come to life over the course of the past year was a really cool experience. I am not an employee nor affiliated with one, this was not incentivized. I did a lot one of research before building with them and didn’t get many positive reviews. I went with my gut, as I find most satisfied people don’t write reviews. I am so glad we went through with the process. We are loving our new home.

We have 3 young children and they had no Christmas this year. They lied, House quality is horrible. Floors level are uneven. All the cabinets are damaged. Floor has dip and squeaking. They gave us to do list for fixing. There are hundred of problems still need to be fix. but salesperson said House is ready to go, Go where??? I am totally afraid to move in and I am not sure how many years this house can be survive. Salesman never response emails or questions. They don’t know what they are doing. This company won’t be survive so long I bet millions. Stay away. There are much better builders everywhere. Don’t choose Maronda.

From Oct 31st they rescheduled the closing to Nov 31st after all this appraisal. We are so excited to move and was confident that this time they will follow the 2nd appraisal but Daisy one of the BS worker told us again (3 days before the CLOSING NOV 31ST) that they are not lowering the price to 265 that there is NO WAY they will give us the house in that price. We waited over two months for this house hoping we can get the house but nope. So the next day my husband and I decided to give up the house and move on. About 6pm Maronda called us telling us that they want us back that they lower the price to 272. Still not the appraisal price so we said NO and since we are not agreeing to the price we want our MONEY BACK. Then they started negotiating again giving us false hope.

The next day, they called us again and convince us to come back and buy the house that this time they lower the price to 268 because they want us to have the house before XMAS (really after all the BS they did to us, waited over 2 months for this house) so still we said NO that we just want out money back. Next day they called us and that person on the phone was one of the salesman. He was telling us that he is going to lower the price to 265 now if we will go to the office ASAP and close the deal.

Still we said NO, that we are done playing the games. But the guy insisted and started telling us that he is going to buy the fence, the fridge, the garage lock, the blind the mailbox etc. if we only come back to them and buy the house that day (NOV 31ST, remember few days before that day Daisy called us. They are not accepting 265 that they are not giving the house to us that the closing is cancelled) and now they are so desperate chasing us to come back. We wonder why?

So we found out from other source that the appraisal results is good for six months and that result will be in the record and since my husband is using FHA Maronda is cannot sell that house higher to the appraisal result within six month. See? Karma is really a big BITCH! After all the false hope, cancellations rudeness of the agents, karma is losing their money. There was first buyer also before us but same thing it did not happen. So whoever will be the next buyer or bidder for this house good luck, GOOD LUCK to MARONDA! Their workers are so unfriendly especially that DAISY!

Many items that were part of the final walk through, and were documented have never been done (e.g., a footprint in our front concrete walkway... left by one of the builders). Also, we paid $10K for a premium lot and the grading was so poor on it that the side and rear were standing water every time it rained and throughout the winter and spring (which is against code). When we requested it be fixed... service group committed to it, but never followed through and became unresponsive.

Finally after 6 months of chasing, we informed the service group that we would be getting a quote and submitting it to Maronda for reimbursement. They agreed with that and when we had the yard regraded and reseeded (a whole other can of worms) for $3500 total, they've refused to pay us. I escalated it to Bob **, who is the Director of the service group after 6 months of battling and then he continued the trend of poor customer service and they refused to resolve the issue. Everything that they documented - they are saying doesn't exist.

I work in an industry where service is provided to customers - and I'd never dream of treating a customer like this. We paid nearly $400,000 for a house and because of their ineptitude, we had to pay an additional $3500, which they refuse to reimburse. Clearly this organization does not have any concerns with customer loyalty. I would never recommend someone else builds with Maronda because the customer experience during, and after the build process was so frustrating.

However, the straw that has finally broken the camel's back is that we have learned that the air handler they installed was/is too small for the house. If you're unfamiliar with this, be glad. The air handler is located on the second floor in a little closet. This closet has been treated with UV lights, chemicals, etc, and yet, it is still a cesspool of mold, which is now blowing through every AC vent. If you want to bleach walls, AC vents, and even your light socket outlets, this is the company for you. They build cheaply. Settle for their work, and you will regret it. Basically, you're going to be buying a very poorly constructed home that will require at least another $50k-$100K to make livable. Please, consider a well-respected builder instead of this company.

Maronda refused to authorize a small change such as sinks. We called and spoke to the sales manager and his solution was to downgrade, get a credit at closing and replace it all once we moved in (are you kidding me). Who buys a brand new house and then rips up all the countertops to replace it with square sinks. Our option was for less than 50 dollars. Maronda could put in the square sinks and still make a 7000 dollar profit (Duh that isn't hard to see that our way was better). Oh did I mention the sales manager said the ** word to me. So I spoke with the Assistant District Manager and he was worse - he was arrogant and had a major power trip going on. So we wrote to the president after they cancelled our contract on us (mind you we have been packing up our house, our house was on the market, and we started ordering furniture for our new place).

Maronda lost a 300,000 dollar contract over 50 dollar sinks - not sure what kind of business they run. Money is money and if my customer wants square sinks and good quality work I am going to give that but instead they lost it all by stated they mutually cancelled our contract - there was nothing mutual about that cancellation. Now we are back to square one. Do not go with Maronda even if your life depended on it. So unhappy and sad awaiting for our check from Maronda to arrive in the mail so we can start all over again with a company that will treat us right and give us a good quality home.

The floor plan amazes me every day in its utility as well as beauty - part of it is due to my choice of floor plan and options, but Maronda deserves the credit for creating such a clever floor plan and options. After scouring home builders in the Cincinnati area for floor plans, Maronda is the only builder with the one plan that met my needs (no others do) - and this one goes beyond. It is genius, I could not imagine up a better one, and executed to near-perfection. This floor plan has everything I need, and nothing I don't e.g. no wasted spaces of multiple dining room/living room (although if that's your thing, you can have it. Other builders don't have the option to change it). Maronda is a better value than all other builders in the area, but since we signed the contract, they have raised the price of my floor plan by $25,000 (lucky us). For some reason they don't offer every floor plan in every neighborhood, and discontinue them after a while.

Some of the people we worked with were a pleasure, such as the personable and warm young construction manager who worked closely with us and provided prompt responses to inquiries whether by email or cell phone - he should be on HGTV!! Has the personality and looks. We felt taken care of with him, and give him 10 out of 10 satisfaction rating. Even if it wasn't in his purview, he would tell us who to contact. I'm guessing this is because he just started this position, and still full of excitement. The construction workers were swift and hard-working as well. The house appears to be constructed solidly. We were allowed to look at it every step of the way and can verify it was built well.

Others were average, e.g. the salesman needed extra nudging for communication, and assumed various options for us until prompted, which I presume came from seeing so many buyers over the years who want the same options (e.g. assuming we wanted a wood stair railing upgrade 1 instead of half wall non-upgrade, or iron upgrade 2). Still, not a bad guy.

We didn't get a buyer's agent. Experts recommend a buyer's agent, but I didn't want yet another middle man I had to track down to talk to Maronda. IMO the more links of people, the more delays in communication. Plus, with the great value Maronda delivered to us, I did not want to squeeze their bottom line even more by having to give a few thousand to a buyer's agent (who in new construction where I found the floor plan and picked options, and neighborhood, does little work).

Some other Maronda reps we didn't work with much, but showed up at the very end and were snippy when the closing was delayed. I suspect it is because their profit with us wasn't as big as if we signed the contract 6 months later - the price of this beautiful massive floor plan (3,000 sq feet) is now $25,000 higher. But we weren't the reason for the majority of the delay.

We signed the contract in June 2016, construction started Sept 2016 after our request for the mirror image floor plan did not go through. We were not communicated why, even though the mirror image makes more sense due to our corner lot (we wanted the driveway away from the corner, away from the fire hydrant) - at any rate it turns out, I'm happier with the configuration and it feels better from a feng shui perspective. The house was supposed to be completed January 2017, but it was not completed until April 2017. I expected a longer delay because houses are complex and there are always weather/inspection delays/unexpected issues. So I was not upset whatsoever in that regard, but just letting you know the closing date may be later than you initially think.

The closing date was scheduled for mid-April 2017, but we were not aware of this until the construction manager (favorite guy we worked with at Maronda) told us during the walk-thru. The closing specialist did not find it strange nor did not call the phone number listed, nor did she contact the sales rep when we did not respond for 2 months to an email sent to an erroneous email address (initially our fault - my husband misspelled my email address on one of the docs, I notified the salesman to fix, tried to get that email address but it was taken, even emailed the email address to forward any house stuff to me to no response, all to no avail). So the closing specialist seemed a bit lazy in not following up, try to contact us with alternate ways or contact the salesman or loan officer, who were both in contact with us via email.

Back to the floor plan I picked, which was designed by Maronda. Its plans are open and beautiful, simply outstanding. The floor plan fits my every need and beyond, with no wasted space. For example I detest multiple dining rooms - i.e. an eat-in kitchen or morning room, AND a dining room. I don't have thousands of extra dollars to be buying multiple dining room sets to be unused and a display case for never used dishes. I also dislike multiple living rooms on the same floor. Who is going to sit here for a bit, then sit there for a bit... and need to buy an extra sectional/sofa set? I also dislike staircases at the front door - seems squished and like you are gonna tumble out the front door, or it blocks the front door. I prefer 2nd floor master bedrooms because I prefer to be elevated and don't like to be on the same level as someone walking on the street.

We prefer a separate tub from shower because it's our first house and like showers for daily living, and a bath for relaxation ;). I also prefer a master bedroom far away from the staircase - tucked in the back for privacy - so not everyone has to walk past it to get to their room. It feels safe and secure. And on the other hand any kids don't get used to no one by their door i.e. if the master bedroom was right at the stairs and the kids room are in the back, they would get more privacy instead of the master bedroom.

I need an office because I work from home - but wanted it on the first floor so I can work when others are asleep. I didn't want to make a bedroom or dining room an office, because I want french doors and a large double window on the first floor, with walls for privacy but French doors for openness. Believe it or not, most floor plans have extra dining rooms, living rooms, or both, no walled office, and a staircase that crowds the entrance of the house.

My parents were all about feng shui and insisted the master bedroom was not situated over the garage (most Ryan homes do this). I also wanted an UNfinished basement because I need storage space over space I need to furnish. The Newbury by Maronda fits every last requirement, and more. It is the PERFECT design, and does not jack up the price needlessly by requiring hardwood floors or decorative beams. The house looks good enough as is.

In addition to all the above, the house has a super sunny sun room/dining room, huge island with seating for 4 and bar counter with seating for 3, walk in pantry, upstairs loft (like a living room, but has a closet for storage!) for video games, gigantic master bedroom (25 feet x 16 feet I think) with sitting area, huge closet, tiled shower which is separate from the tiled tub. A huge laundry room too on the 2nd floor (convenient!) with window.

For the basics, which also are above and beyond - Maronda's execution is immaculate. There is a great room on the first floor, a spacious upstairs laundry room, 3 additional upstairs bedrooms, one which we took the Loft option for a 2nd living room, but upstairs, for playing video games right before bed (can shut down 1st floor, no need to climb stairs right before bed).

There is an upstairs bath with 2 sinks (masterbath has 2 sinks also), and a garage entry closet. The 1300 square foot unfinished basement came with a surprise 16 foot x 9 foot cave area excavated due to sunroom, which is perfect to make a climbing wall with three sides. I prefer unfinished to finished basements for the storage options instead of requirement to furnish, and carpets in basements always collect a musty smell.

Further, I already have a ton of living space above ground, and need storage space and exercise space. Lastly, it bugs me when the MLS lists the basement space as part of the square footage because it gives an erroneous idea of how big the house is, when between a house with a finished basement, and a house with an unfinished basement (2 equal sized houses, 1 finished basement, 1 unfinished... people think the finished basement house is bigger/bigger house with unfinished basement may sound like the same size as a smaller house with finished basement, but zero storage space).

Now for the BEYOND my requirements part - great options, but not wasted space options (a living room/dining room would not be "beyond", it would be a drag). There was an option to make a 1st floor guest suite with adjoining full bath for older guests who don't want to climb stairs, and for separation from the guests (and opposite corner from office) - like a guest house in the same house! This created a large walk in pantry and hall closet. And the most amazing frivolous room... a secret hidden vaulted yoga room behind the master bathroom. It has windows on 3 sides, and can be used as a nursery. Maronda makes high ceilings and spacious hallways without additional fees. I can see over my neighbors' houses and see the gazebo from the master bedroom.

Don't be shy at the walk-thru to point out things to fix. They will do it, and quickly also! As for the financing, we went with the bank they work with, and they were pretty easy to work with, and got us the best deal including seller's incentives. Someone there made about 3-4 mistakes that either I caught, or someone in their office caught.

The sod, seed & straw, mulch, plants came in yesterday/today - Maronda kept their promise. The sub-contractors said Maronda is great to work with. You get a lot for the money. It is the perfect house with a ton of space, yet no wasted rooms to furnish. Truly a dream. My only fear is that I will never be able to move out of this house into another house, because this house is perfect. Outstanding!

4th house was after a divorce, Centex home, townhouse in Apopka. Construction was good, NO issues that I could not handle. It was new and I did some custom work to it and upgrades. Lennox AC unit quit out of house warranty but covered by Lennox warranty and a class action lawsuit that I have not yet been paid on, that's pending. No real complaints and loved the place for what it was. 5th house is the Maronda one and I love it.

I am familiar with Maronda, back in the day my now ex-wife worked there in the mortgage division. They were known for building low-cost starter homes which they still do today. That was over 20 years ago. Frankly I never thought I would live in one as they would not be something I would be interested in. Well fast forward and they had the perfect floorplan in the perfect neighborhood for me. We have half to full acre heavily wooded lots in a country setting. I got the smallest floorplan they offered as its just me and my dog. The build time was slow but that was disclosed up front. I inspected every build phase and frankly I was very surprised with the quality of the components and work done for a budget builder. Slab was reinforced with fiberglass that prevents cracking and so far NONE have shown up. Block work was very good. Windows were a very high grade, roof decking had foil backing for insulation.

I did not realize but the floor plan for this neighborhood included the bonus bathroom that made basically 2 master suites. (Got more than I thought I was getting.) During the time waiting for construction they upgraded the standard trim with price increases and upgraded my house as well. (They had no contractual obligation to do so but did it anyhow.) The tile work was excellent. Cabinets installed great and fit and finish excellent. They installed a Trane AC Unit instead of the standard Lennox. The install job was excellent and I know HVAC installation. Tech used tube bender and made nice smooth bends in tubes instead of the standard 90-degree elbows. This improves efficiency by cutting down on turbulence within the system.

My master shower had 1/2 frameless glass enclosure which is more than I thought I would get, was anticipating 1/4 aluminum frame junk. Exterior paint is an unknown manufacturer, Florida Paint. I can however say they applied it way heavier than I have seen in the past which will reduce moisture problems. Sprinkler system and water system and well are very good though.

The well should have a 1 horse pump instead of the half horse. Suspect this was for energy efficiency so can't knock them. Landscape was poor but not knocking that either. They used the worst Bahia grass with the worst install job I have ever seen. Well it's workable and with some work it's coming around. Bottom line is that all houses will have issues. All tract builders use the same subs and same materials for the most part. Some developments especially in FL are in fact built on wet areas or swamps as some may call them. So do your homework all builders will build on them.

The issue is we chose flexible buyers for our current house so we would not have to move, but now we are seeing the writing in the wall and we either will have to rent off of our buyers or move twice. The thing is we did not pull these dates out of the air. We made the mistake of believing the salesman. I am not sure what else we were supposed to do. This is our first home build and we talked to others that live in the plan. I have also not heard from the salesman in a while. I sent two emails and they are unanswered. He was great at communicating at the beginning of the process but now we hear nothing.

Updated on 01/10/2018: We were told July, but we ended up closing in late September. Now I want to write about other lies that we were told. When we were picking a lot we picked one right across from one of the ponds in the plan. When we chose it, the pond looked great and we were told it would only get better by having trees planted. Well not only were the trees a lie, but the pond no longer looks great.

Right after our house was started the pond was drained and digging began. We were told that a pipe was bent and they had to fix it. The pond would be fixed and would fill on its own. Now that we have been in our house for a few months I see that the pond water level is low all the time and I can hear it draining all the time. I asked the salesman and he said once the construction was done the pond would look better. During construction the pond has fences in it to filter the mud. My concern is the water level not the fences. I then reached out to the service department and they told me that this is a retention pond and at times could be empty. The level is kept low and will always be low. Would you buy a house looking into a big empty hole? No one would. I spoke to all our neighbors and they knew nothing about the water level being low or the pond could be empty they were told it would look like the pond at the front of plan which is always full.

I just don't understand the lies that don't really matter much. We would have bought in the plan, but just a different lot. I know that the salesman reads these reviews and I am sure he will see this one and think "not this guy again", but why lie? Also, there were three lots left in phase 4 which we wanted to buy in because it was cheaper than phase 5. The one lot was at the front of the plan and when I asked about it he said it was going to be the parking lot for the soon to be completed new model. Well guess what? There is a house being built on that lot now. It's a Presidential model, so all the neighbors are wondering if they were saving it for someone because they wanted a Presidential model at the front.

As far as the house... It has been pretty good. We have had issues with the dishwasher not installed correctly, the furnace didn't work, our locks didn't work on the outside doors, our kitchen cabinets doors were not hung correctly, we have a plumbing problem in our upstairs bathtub, and we have a brick missing on the front of our house. The service department has been pretty good except for the missing brink. They tried to just go over the hole with mortar instead of actually putting in a new brick, but they said they will fix it.

These experiences have lessened the overall experience of building a new home. It has left a bad taste in our mouth. People always ask if we would do it again and I say only time will tell on the quality of the house over the long term. With both my kids in the school district that we want to be in I don't see us moving unless there is some other unforeseen issue.

Unfortunately my wife and I are barely in our 20s and first time home buyers, so we gullibly took his words and trusted him. Even though her and I did do our research before even thinking about building there were still some things we hadn't learned yet. The questions and concerns we had, he would just write them off and tell us not to worry about them. Foolishly, we listened.

After we told him we had a realtor, he turned into a little jerk. He stopped answering phone calls, emails and texts. I get it, there goes a percentage of his commission, but too bad you are an employee and understand that it happens. Ever since then, he's been salty with us. The latest issue and the worst is that after we signed the contract, we hadn't realized that our model had an available under truss hip screened lanai. The option was not in our selection sheet when our five-star sales associate went over it with us, so we had no way of knowing. It wasn't until later, via the internet that we saw our same model with the lanai added on.

We went back to Maronda and told Eddie that we would like to add the lanai to our upgrades. We already knew that it would cost us and additional $500 dollars like it states in the contract when the buyers want to add an additional upgrade after the contract has been signed. We were fine with that and took responsibility for not knowing beforehand. "Too bad", is basically what they said. He told us that our contract is done and waiting to be looked over by our local city permitting department.

Here's the thing, our lot is in an eagle zone (one of the things he didn't explain to us when we bought the lot!) and after taking a trip to city permitting they told us since the eagle nesting season doesn't end until mid-May 2017, they aren't even going to look at our permitting until then. So there has been an entire three month span where nothing is being done! Why can't the contract be changed/re-done? I don't understand. We spoke to Eddie who said we shouldn't even bring it up to his manager. What? That made no sense to us. We honestly figured it was because he was too damn lazy to write up another contract with the added change. We had our realtor call in and speak to Eddie, again.

Finally, our realtor spoke to the supervisor and he said no also. So my realtor asked for the next person in line, who supposedly happens to be a regional supervisor/manager of some sort. He gave my realtor his number, and we are still waiting to hear a call back from him after almost an entire month. We were even told by the other sales associate, Lorena, to just start another contract. WHAT!? What a ridiculous solution. Yeah, let me give you another $5000 deposit so you can pocket it and scrap my current contract. Seriously, what in the world.

What I don't understand is that this new added lanai is a whole $10,000 that they pocket. It's not like we want to change doorknobs the day before closing! I understand that engineers have to re-do the blueprints, etc but how is it not cost effective to do so? There is no way that the added change could cost them more than what the lanai costs! I can't find anywhere in the contract where it states that changes cannot be done after the buyer signs. I mean, that's literally the purpose of charging the buyer an additional $500 to any change they want to make after the selections have been done. Which is directly stated on the front of their paperwork!

If anybody could please shed some light here on what I could do. Is it worth getting lawyers involved? It's just a lanai that I want added to my home, that won't even start construction until possibly June, I mean, come on. If this is just the beginning, without even having to worry about my home being constructed, what happens during that time? Help.

Not only was the interior of the home a disaster, the exterior was just as bad. My realtor with over 20 years in the industry stopped the process of putting green tape on all the items that needed attention after we noticed that a door was in need of complete tear down including an entire interior wall and brought the "supervisor" Henry (Hank) and myself to the middle of the home expressing her concerns and asking him why he wasn't writing any of what we found down or using a tablet. His response was that he'd remember. That was a complete joke and thankfully we had good notes along with pictures. Hank is not fit for his role. He speeds through the development driving with his door open, jumps out of the car that looks like it's been through a mafia war and leaves it running as he frantically tries to do his job. This experience by far has been the worst ever!

The yard: the sod is literally thrown in, no guidance on how to maintain it. We have twisted our ankles numerous times out in our yard and the VP Jim ** refuses to discuss and reverts back to "Hank's" notes that are a mess of chicken scratch. We have our landscaping noted on our walk through. We've had to spend over $500.00 so far trying to correct the poor install of our lawn. We still have a tree on our property that Hank sent someone over to straighten out but ** will not address and it is a tilting eye sore. The exterior front of our home had to be done three times! The incorrect mantel was put in after what we saw with pictures was what we expected. The team changed the mantel and after three times of me the home owner standing supervising a sublet contractor it was finally correct. The driveway was sinking and had to be redone.

The VP Jim ** is unfit for his role. It has trickled down to everyone that we had/have to deal with. The warranty person Karen ** doesn't return calls, respond to emails and all situations that fall within our warranty are just denied and then we must fight. They send this man Jorge out and all he does is debate the items that are in question of repair and is extremely combative. The CEO Ted Brock was contacted and refused to speak with me. Look at his linked in profile. Speaks volumes about his experience as well and his picture of him reading a book!

This is our dream home. We paid cash for this. Cash!!! These individuals have no skills, are unethical and create havoc every chance given. Do not buy a home from them. We also had a home inspection as recommended from our realtor. Most would think a brand new home would not need that but our inspector found that the entire electrical panel needed redo. Lights tripping and hollow tiles that ** refused to cover repairing. We have documented everything. We have neighbors documents as well.

There's a pond here that is not being appropriately addressed and we have midge flies in our homes as a result. There is garbage everywhere from careless builders and food wrappers from every fast food establishment in our country. They point the finger at the developer and the developer points back at Maronda and we still look at this mess. DO NOT BUY FROM MARONDA!

Because of the extremely long process they cause my clients to receive a higher interest rate and miss out on homestead exemption, which is a savings on taxes. It is impossible to talk with someone from their corporate office and even when I could get a hold of someone other than the sales rep, they always got very upset with me for calling and actually hung up on several occasions. In closing, you should know that this experience was so bad that I will refuse to ever accept another commission check related to a deal with this company. I honestly feel sick to my stomach just for being a part of the deal and I beg you to do whatever you can to choose another builder.

And finally the office manager of Maronda Homes Lisa in Palmetto Florida was very unprofessional. She is discussing my sale with other customers and she had no idea they were my friends. They came by looking at their models telling them I am a "Trip" when she was so drugged up on pain pills during the whole process of me purchasing my home. And I know this because she told me! Whole experience a total nightmare!

Need master bathroom door turned - as seniors no room to close door easily because it opens into small area instead of opening out as another builder has done on their homes. Also suppose to have door over ac unit that is located in laundry area - story from Matt was ordered door and it was broken then was going to make something... Can't understand how other builder here has no trouble getting their ac doors. Also big issue is my front walkway is sinking. Can't seem to get anything done. Don't know where to turn... Don't have much longer before year is up. This is not our first built home but it has been the worst... Never, never would I recommend Maronda Homes... Please don't do it!

Our sales rep also didn't know the specs for the specific neighborhood we were to build in and we were required to change our garage entrance a month after signing our contract. Maronda Homes wanted us to pay the difference for the change and I said absolutely not because that was their ignorant mistake. After fighting over the additional cost they decided to press on with the new plan even though my wife and I liked the first plan best. I was told my driveway would be wide enough for two cars to pass each other but after the plan change I was given a blueprint showing a single car driveway. Who would want a single car driveway that leads to a two car garage?

These issues were only the tip of the iceberg because after numerous phone calls and argument the house was still to be built. In June our sales rep told us he submitted the paperwork to the city for permits and when September rolled around and ground had still not been broken I called the city. They had no record of the permits ever being submitted. Lied to again! I spoke with the regional sales manager for Maronda Homes Greg ** and he was very rude and also dishonest about what was happening to my home. After speaking with this joker I had to pull the plug on building this house.

At this point we were 6 months into a contract and nothing had been accomplished or even started. I don't see how they can operate this way and stay in business. They would not refund our deposit and we will now be going to court over the whole ordeal. I beg others out there to really consider other builders because you are in for a horrible experience with this company. They have so many bad reviews and I wish that I would have listened to them before signing a contract with a dishonest company.

I know it is money for you. I was an employee of Port St Lucie Building Dept years ago and I never saw subs do what they do nowadays: very rude, garbage all over when there is a freedom bucket right there. My neighbors and I picked up most of the cans and papers. We have been here over 20 years - never seen anything like it. I am disabled and watching this house go up and rude subs you need to fix it. I can't wait to see the inside when my new neighbor moves in. I know you owners of Maronda Homes don't care but you need to.

We drove to the house daily to see how things were going. Every time we did we found mistakes. Walls not attached to the trusses, broken water pipes in the foundation, missing cable outlets that we paid extra for, etc. We told the supervisor about the issues and he tried to get them fixed (so he told us). Two days before our closing I asked the supervisor if we needed to push the closing back to give them more time to fix the issues. He said he couldn't. That Maronda would not allow us to.

The day of closing the house was still not cleaned, the paint on the outside of the house was peeling off, the drywall looks awful, the master shower floor needed to be redone, the master counter is too short, the cabinets were chipped up, the front and back porches looked like a construction zone still (tons of stains on the concrete), the outside stucco looks awful, the driveway has a 2 inch lip (feels like a speed bump), plus so many other things were not fixed.

After moving in a week after closing (gave them some time to fix things, but they didn't) we noticed that the French doors in our enclosed den were not closing correctly. We found more drywall issues, and the A/C does not cool one entire side of the house. We found that they laid the carpet over rocks or what feels like rocks when you walk on them. To top it all off don't look up when you are in the great room. You can see every tape line that was done on the drywall. In calling the supervisor he gave me the numbers for the trades who had done the jobs and told me that I could call them to get things fixed. I guess he was done with me. I have been in the house for 2 months now and still have a long list of things that need to be fixed. Each time I get a company in to fix an issue they cut corners and do a half ass job. Then they give the excuse "Well this is cheap material" or "These aren't the best doors and toilets."

I also am having to use my own money to have the A/C rerouted to get air into the master bedroom and closet. The temperature difference is 5+ degrees and the air company says "Well Maronda designed it, we just put it in." An extra $500.00 I should not have to spend to fix the issue. Guess I should have done more research before going with Maronda for my house. To tell you the truth I HATE my house, and it is a shame after spending the amount of money that I did to build it.

Maronda only cares about your money. If I had room I would go into detail on everything that has broken in the 9 months we have owned this crappy home. Huge carpenter ant infestation, doors, and windows don't close properly so constant insects in the house. Water contaminated, horrible poop stench in the back, bedroom damp smell - have to run dehumidifier 24/7. Horrible sound when we turn the faucets on. The list goes on and on. The stress has given me 2 heart attacks.

3: For God's sake, don't buy in the Hartman Pond neighborhood. The person who used to run the model home before they closed up shop said that the reason they were doing so is because "Maronda created a new ghetto." 4: They lie. Hartman Pond is in the Columbus City School District. They will tell you it's Hamilton Local. Not only is it CSD but it's one of the worst CSD schools in the city. Run. 5: The "pond" is just a sewer drainage basin. It's ugly.

6: Maronda fails to upkeep their lots. Ticks are everywhere in the summer. You have to get the city involved just to get them to mow. 7: They are some of the rudest people you will ever meet. Once they have your money they could care less. 8: Did I mention the horrible quality of the homes? Yeah, it needs mentioned twice. 9: They don't seal the foundation/walls. Bugs can just waltz in because there isn't a good barrier to prevent it. 10: The soil has 0 nutrients. OSU tested the soil quality. Maronda sold off all of the top soil to Jones Topsoil before they built. You will never grow a good lawn unless you use a ton of chemicals or have it professional maintained and regrown. ZERO NUTRIENTS. RUN AWAY FROM MARONDA.

On March 30th we finalized our upgrade options and again addressed that the upgrade that we selected was the island the salesman had in the model and again was informed that yes that was the deluxe island. On April 16th we had a printed copy that confirmed our selection that included the deluxe island. It was during this time that we also addressed the front porch of our home. We stressed the point that we wanted the home as the portrait on the internet and on the model brochure. The porch only has columns with no railing and is a walk off front porch.

On March 25th we signed a copy of the photo of the Harvard Model that we selected as a walk off porch with no railings and just columns. We even addressed this several times with the salesman to confirm that the home was going to be built as shown on the pictures of the model. We received an email from the salesman on March 31st that the porch was to be just the columns.

It was on Monday October 12th that upon a visit to the construction site that the island that was being built in the kitchen was in no way a replication of the island that my wife and I had been lead to believe we purchased. As I was leaving the construction site, I noticed porch railing kits lying in the garage. I ran into the salesman as I was leaving the plan. I addressed these matters with him as he informed me that they must be someone else's railing or a false delivery as he stated he confirmed that the porch would just have columns. I also addressed the island with him and he had no idea why it wasn't the island that we all thought. He stated that he would look into this matter.

Upon returning my call the salesman stated that it was due to code that the porch needed railings. This code only came into place because the porch was not built as shown on the brochure and/or internet photos that were signed. He went on to state that they changed sometime in March or April and that they also changed the type of islands that they were placing in the Harvard Model that we selected. The issue here was, we as the buying customer were never informed of this and given options.

The sales man stated on Monday October 12th that he would address my concerns with the Maronda Homes VP and that we would hear something the next day. On Tuesday October 13th, we heard nothing from the sales man or the Maronda Homes VP. On Wednesday October 14th, I contacted the salesman whom informed me that he had a meeting with his VP and I would be getting a call first thing the next day.

On Thursday October 15th, around 1 pm we heard nothing from the sales man or the Maronda Homes VP. I called the sales man and he stated that his VP would be calling us. We never received a call from the Maronda Homes VP that day. In fact, Friday October 16th came and by 12pm we had heard nothing from the VP. I called and finally was able to talk to the Maronda Homes secretary who informed me that the VP was out of the office and took a detailed message, she stated that he would contact me first thing Monday October 19th.

October 21st came and again about 12pm we had heard nothing from the Maronda Homes VP. I called at 12pm, 12:02pm, and again at 2pm. I finally called from a different number and was able to get the VP on the phone. We talked about my issues where he informed me that he stopped them from cutting the granite counters. He stated that they could build a different island and I informed him at this point that the island would now never fit in the kitchen. I let him know that I will run over to the construction site and measure the island. I let him know that I would call back within the hour. I went to measure and there was no way that the island that we selected would or could be placed into that home.

I called back several times before I was able to get a hold of the VP. I let him know that the island would not fit. I explained to him that this was the island that we believed was being placed in our home the entire time. He stated that it would not fit, the issue here I explained is had we known this, then we might have not upgraded the island or selected a different model home. I addressed the porch with the VP, as he asked me if I was crazy, how they would build a home with the porch on the brochure in Western PA.

As I explained how the sales man led us to believe that this was the island the entire time and that the porch was being built as displayed on the picture as a walk off, the Maronda Homes VP called me a liar. He stated that this was not what the sales man was telling him and could he go now to call the production team as I was holding back productivity, I requested that we have a meeting with the sales man Himself and his supervisor and he ignored my request. I asked for his supervisor's name and number and he informed me that I would receive a call from his supervisor the very next day and hung up. I immediately contacted the sales man who stated that he would call the VP and we should be getting some type of compensation.

Friday October 23rd, 24th, 25th, 26th, and the 27th came and went with no call from the Maronda Homes VP or his supervisor. At this point my wife and I were thinking this is just another broken promise from Maronda. On October 28th we sent an email to the salesman with several questions to include that the VP never called us back or offered any type of compensations. On October 31st we went to the construction site and had to get the key from the salesman. I stressed to the sales man that again I received no call from the VP to compensate nor received a call from this supervisor, I again stated that we should have a meeting. I informed the salesman of my conversation again with the VP. The sales man was dancing around giving us a garage door opener for the issues.

Island that we thought were getting upgrade cost: $2,190.00, Upgraded island counter top: $1,200.00. Front porch that we added as we thought would be a walk off porch, $8,990.00. Somehow, Maronda Homes, that does not total your resolution: chain link garage door opener: $495.00.

Finally after 10 months, my husband went ape ** crazy on them and they gave him an email address to contact somebody about our shingles. They then sent us information about a pending class action suit regarding our shingles. So now we are supposed to wait even longer for that to go through! We should have known building with them was going to be a mistake when our original salesmen left the company during our building process and we never found out until we called their corporate office to figure out why he wasn't returning our calls. They never even bothered to assign someone else to us.

Updated on 07/19/2015: Finally got my answer on 7-16-2015 about the water drainage problem in my backyard. This answer came from the office in Westchester, Ohio. They said it was not their problem. Even one of their own management personnel said I got a raw deal and would help me anyway he could. It all started from that sales rep in Walton, at the Aosta site. I was told when I first looked at the lot the drainage issue would be handled by Maronda or I would not have even considered purchasing it. Just get everything down in writing before closing, Because after that you are at their mercy. It's always about the next house after they get their money.

So naturally I was shocked when I read these reviews. I ask anyone who has read a negative review to carefully examine what the complaint is and think about it in a rational manner.

NOW PLEASE READ: We had got our pick on one of the last lots. None of the remaining ones had a great backyard but that being said one would think they could have showed us the nicest lot based on where the house would sit. A few weeks after we signed the foundation was down on the wrong location according to the print the rep showed us. Now I have to look at the neighbor’s house every time I go outside and wonder - WTF didn't we take that lot.

I was angry and voiced my concerns throughout the whole process but there was really nothing anybody could. So with that being said, the reps sell you on the house, but if a yard is important to you then don't sign a thing until you have an updated copy of the print and you can get that from the municipality. Also I should not have had to pay and extra 3k for a side entry when a rear entry was not an option.

If your experiencing any flooring issues within your home call and request a service call. If your out of warranty it will take a month or longer to get someone out there to repair your home flooring issue because your super "Bryan **" will not pay for us to come to your home. He does sneaky business with RitRuge and RiteRug doesn't care. Bryan ** was quoted a flooring repair price on a homeowner's home of approximately $445.00 by a Senior Account Mgr at RiteRug. When a new hire gave him a lower incorrect price for the same repair of approximately $195.00 knowing that was the case he got upset at the new hire cause he was told he was operating under "shady dishonest business practices." RiteRug stood behind him cause even though they were losing money they would make more money in the long run with other contractual properties. Check you flooring with Maronda Homes.

The local company responded within an hour for an emergency service and charged me $700.00. Maronda's vendor eventually made the repairs to the roof by securing the roofing material that was not installed properly around the turtle vents at no charge to me. While I am grateful they stood behind their work, and they apparently fixed the problem, they refuse to reimburse me for the cost of the tarpaulin because it was not installed by their vendor. Had I waited for the vendor who finally returned my call (by e-mail) three days later before installing the tarpaulin, there would have been extensive water damage to the property.

They apparently had a top soil company come out before they started building the homes and sold them the rights to the top layers of soil. What is left has 0 nutrients (it was tested) and can barely grow grass...so if you don't like putting tons of chemicals all over your lawn then you'll just have brown patchy land with weeds throughout.

Maronda likes to give financing to anyone with a pulse, so you'll end up with foreclosures all over your neighborhood and the type of neighbors that drive your property values down. Good luck. Maronda lied to us about the school district. Our zip code is Lockbourne and it should be Hamilton Township Schools..nope..it's Columbus Schools. It should be considered borderline child abuse to send a child to Columbus City Schools..so either you want to have a stupid child or you need to be able to afford private school. The "community pond" that was promised is now a filled in waste water collection pit. I love that view of tires and trash from my upstairs. It's glorious. Don't make the same mistake thousands of others did. Run away from Maronda homes as fast as you can. It's nothing but a junk, quick construction house.

1. The floor in front of the rear sliding door is warped and is pushing the floor up. This section of flooring, including the sub floor, has to be replaced. In addition, as a result of the above, the bottom section of the entire door frame has been pushed up. An investigation showed that there is absolutely no seal or any kind of barrier installed underneath the door frame. This allowed water to enter through the underside of the door frame, in to the kitchen, rotting and destroying the sub floor. As an emergency resolve I have applied some expanding foam to the underside of the door to prevent further damage. At this time there is no firm evidence of other damage to the area below the sub floor. However, only removing and replacing the damaged floor area will reveal the whole picture.

2. During heavy rains water has come through the exterior front wall near the main front door and created quite a large crack in the wall. I suspected the water coming in either via the area around the front exterior door light or from above the door frame. I have tried and temporarily sealed the area with Silicon to prevent further damage. However, the crack is obviously there and needs to be repaired, and the true reason for the water ingress needs to be determined and fixed.

3. When trying to install new flooring in the foyer and kitchen the contractors, hired for quotations, all pointed out the large dip along the hall way floor. From the left side of the foyer to the bathroom wall the floor falls by more than 1 inch, a direct result of a wall installed over unsupported flooring. With floor beams on 24” center this is less than adequate support. The exterior door is also difficult to close because the door frame is no longer square. Most likely this is another result of the floor drooping but only a more detailed study will be able to determine this.

Maronda's exact response was :"Maronda gives you a one year warranty and you closed on March 17, 2006. This is homeowner maintenance issues". Maintenance issues? All of the above items are the direct result of inferior and shoddy workmanship. The contractors they hire are, of course, the cheapest of the cheap and the homeowners pay the price for as long as they own a Maronda home. I am prepared to hire an attorney and get my issues resolved.

BTW, one of the contractors I hired for the floor replacement used to work for Maronda and he told me about some of the shortcuts they were told to take. He stated that he would be more than happy to go to court with me. Does anyone know of pending lawsuits against Maronda?

Once the building process started, we noticed some issues. The foundation walls were poured, but the basement floor was not poured until 3 months later, we thought that was odd but continued the project. After the walls were built, we noticed the floor plan did match what we ordered. The entry room layout was missing a door, the kitchen layout for our double ovens was wrong, and the door from the garage into the house was put in the wrong place. We called out these items to Maronda, only to get more promises that they would fix the issues.

Once the drywall was complete, we noticed there were over 57 major issues that were on the list. We met with Maronda and they assured us they would fix the issues. On several occasions, the foreman was very nasty and told us that he wasn't making anymore fixes and that he would sell the house to someone else. The staff on site were cheap laborers who looked like they were hand picked from the local jail. The poor quality was evident throughout the house.

About a week before closing, the next door neighbor noticed that when they press their garage door opener, it opened our garage door. We had ordered special garage doors with the house; instead of installing new garage doors, Maronda brought the garage doors over from the 2 year old model and installed them on our home.

After pressing the issue that the yard needed to be in before closing, Maronda finally agreed to put the yard in and we started watering the grass. Water began to seep into the basement on 3 of the floor major walls including the electrical panel. The insulation on all 4 walls was dripping wet and began to pull away from the walls. This was identified as a major issue that would need to be resolved before the home inspection. We delayed the closing and Maronda assured us they would fix it. Well unfortunately, they did not fix the leaking house.

We would like to put a warning out to anyone who is considering the home in Meadow Breeze in Liberty Township, it has major issues and Maronda did not fix them. We were forced to end the contract due to Maronda's inability to fix all of the problems with the house. We will never work with this builder again. They are unprofessional, use the poorest quality products and they treat their customers like dirt.

We have plenty of pictures to prove the poor quality and terrible experience we had with Maronda and am attaching a few. Our home inspector advised us getting out of the contract and not purchasing the home was the best decision we ever made. We hope this writeup helps anyone who is considering ever building a Maronda home, our advice is do not ever use this builder. All of the negative reviews are true. Fortunately we could walk away after 9 months and find a new quality home in the same area. We would have been stuck with a poor quality home and a builder who does not support their product.

Stone Center Inc. is a stone fabrication facility located in Lakeland Florida specializing in the fabrication and installation of various natural stone products such as counter tops, vanities, fireplaces for residential use as well as commercial projects. We have been in this business for the past 28 years. I personally am the Project Manager for the company with responsibility of overseeing all operations of the fabrication portion of our business. I have been in the stone business since 1988 and a member of the Marble Institute of America.

Natural stone (granite, marble, travertine etc...) can have different interpretations of proper methods of fabrication and installation. The MIA's objective is to offer industry standard's to protect both consumers and contractors. Typically, after a kitchen is measured, a slab layout is done to ensure proper fit, locate seams if necessary, and exclude any natural characteristics that, although are quite normal in a slab of granite, may not be within the original sample shown to a customer. This is the opportunity for the fabricator to communicate any issues with the homeowner or builder. The main area of concern of this particular kitchen is the "L" shaped corner counter top. The overall dimensions of the "L" shape is 61" x 96". With an average granite slab dimension of 72" x 117" in our industry, there was no need for a seam in this counter top.

1. Standard slab thicknesses in our industry are 3/4" or 1 1/4". The granite installed in 1" thickness, beyond the standard slab tolerances of +/- 1/16". My assumption is that the slabs were heavily discounted to the fabricator as they are not the standard thickness or the thickness the customers had anticipated receiving. 2. Pattern discoloration on the island that could have been avoided if two slabs were utilized. 3. The inside of the sink cutouts in the bathroom vanities are dull and not polished to the highest grit.

Our price to template, fabricate and install 1 1/4" Santa Cecelia granite counter tops with a 1/2 bull nose edge detail, back splashes and center island with an under mount sink cutout amounts to $3,420.00 and includes removal of the existing granite. To exclude the island from above, the price would be $2,935.00. The issue with this option would be to find an exact "lot" match of the Santa Cecelia slabs. We currently have 14 variations of this material at our facility. It will be the responsibility of the homeowner to select the slab to be used. Even from an experienced fabricator this endeavor will be very challenging as the two counter tops are very close to each other and any difference will be most noticeable in a home. If a matching slab can be located, purchased and delivered to Stone Center (at no cost to Stone Center), we will submit a revised proposal upon request.

Working there I was able to control the build. I went in and screwed down the sub-flooring before my floors were put down. I bought the BEST grade of carpet and the ceramic tile. When I moved in I changed the fixtures and threw away the plastic ones they provided. Overall I got a 2400 sq ft home at the price of a 1500 sq ft home from any other builder. Problems do occur and depending on who you deal with will depend on if they get fixed. The people working there are most of the time working in a hornet's nest. Doing 2 and 3 people's jobs with no support from upper management, I was involved in a class action suit in 2007.

I sold out an entire subdivision of homes that the basements filled up with water every time it rained. That's when I left to work for someone else. The people won after 2 years and got their basements fixed. The problem was a decision to not use gravel in the back fill to save a few hundred dollars a home. The guy that made the decision was stupid and eventually fired. If you want to buy a new home you are stupid. It's like buying a car. Buy one a few years old. Buying new you will lose 10% as soon as you move in. You know nothing about what is going to happen in a new subdivision because it's just that new.

Salesmen ALL lie. That is the most important thing to remember. If you think that smiling guy/girl in front of you has your best interest in mind just remember they only get paid if you buy. That is the bottom line. For you 100 or more people that have had a horrible experience I can only tell you I use to sit in my model while grown men and women broke down and cried. It was sad. Many times I almost lost my mind and many times I gave up my commission to pay for upgrades and to fix things. Did I ever lie? Let's just say I didn't tell the whole truth.

The Wolf family are good people and have thousands of employees that they have no control over. The company turns people like a revolving door. I would recommend Maronda to anyone who is willing to do one simple thing. Don't build new and get an inspection before you close. Buy a spec and make them an offer. They will discount another 10% at least and with an inspection you will know what you are walking into. Remember if you build 20,000 homes a year you will have homes that are built great and some that are **. Protect yourself no matter who the builder is. Last run a credit check on any builder you are building with or buying from. Many of these companies are ten feet from bankruptcy. Good Luck.

Sufficient number of small issues were found on inspection. However, what was the biggest issue for us was the water covered basement walls. I am unhappy because I believe that Maronda Homes knew about the problem but decided to cover the water problem with lot of insulation. Ran water for about an hour in the new home and the water started to leak into the basement.

THESE PEOPLE USE CHEAP INSTALLERS WHEN CRAFTSMAN ARE REQUIRED.. WANNA BUY A MARONDA HOME?.. Please BUY MINE.. IT IS TOTAL CRAP.. I AM SUING NOW AND HOPE THEY ARE REQUIRED BY THE COURT TO BUY THIS POS BACK FROM ME... CRAP CRAP CRAP STAY AWAY--FAR AWAY! Cabinets are falling apart, no room for appliances REALLY!!! They must come out and bastardize their own structure in order to fit washer/dryers refrigerators. The simplest of design issues and they can't even get that right.. Missing electrical switches in places required by code.. Fireplace outlet not even powered!!

They are not worth the paper to wipe with.. Please RUN AWAY from these people. I have not had a week where I could relax in my new Maronda POS without having another failure of some kind that demanded my attention.. You will never relax. The home will NOT get you through ANY phase of your life. The countertops need immediate replacement, the floors are total cheap junk, carpets I can't find any cheaper anywhere.. shower and tub enclosures are damaged upon installation and you will have to live with days on end waiting for repairs that never fix the problem.

When the warranty is up, YOU WILL SPEND 2 MORE DAYS WAITING FOR A NEW COMPANY TO INSTALL A NEW ENCLOSURE AT YOUR EXPENSE. The air returns are far too small. NOISY REPEAT NOISY YOU MUST TURN THE TV UP ALMOST DOUBLE SO YOU CAN UNDERSTAND WHAT IS SAID WHILE THE BLOWER IS RUNNING....THERE IS ONLY ONE RETURN AIR GRILL WHICH CHEAPLY ENOUGH IS BACK TO BACK TO THE UNIT SO THE ENTIRE HOUSE IS COLD ALL WINTER AND HOT ALL SUMMER AS AIR IS ONLY PULLED FROM THE ROOM WHERE THE RETURN IS LOCATED - No REPUTABLE BUILDER OR CONTRACTOR WOULD DO SUCH A SHODDY JOB-THIS IS SOMETHING THEY DID BACK IN the 50's!!

Your a/c and/or burner WILL self destruct due to this cheap install - call an A/c company and have them evaluate the system.. Junk CHEAP LIES AND DO NOT BUY-- it is pure junk! It is delivered on a flatbed with each pre assembled wall marked "left master bedroom wall" etc. It's crappy erector set RUN AWAY as fast as you can. YOU'VE BEEN WARNED - IF YOU BUY YOU HAVE ONLY YOU TO BLAME!!

Doors just started falling off the hinges. Our carpet has pockets in it, like the carpet is separating from the floor. There are a million cracks in the wall. One of my neighbors mentioned that when she flushes the toilet upstairs, a ring forms in her wall downstairs. Fortunately we're not a part of the group of neighbors whose foundations are severely cracked. A lot of our neighbors have complained about the quality of the houses and some even suggested doing a class action lawsuit. Then we have some neighbors who don't want to do anything, because they know that they got the house dirt cheap and you get what you pay for.

This house is only seven years old but it feels like this thing has taken years of beatings. I wonder if all Maronda Homes are like this. For some reason, the Better Business Bureau gave them an "A+" but when I Google Maronda, they have hundreds of complaints from angry home buyers. My parents invested a lot of money in repairing things that Maronda didn't build correctly. I remember Florida took a bad storm and the houses were flooded because of something Maronda did. I was too young to remember what it was, but a representative for Maronda came to our home and said he would make sure it got fixed because we were so nice to him. He explained that the majority of our neighbors were rude and cursed at him and that he wasn't going to fix anything for them.

I'm thinking to myself, "You all messed up everybody's houses and you're upset because they have attitudes?" I was grateful that my parents had been kind to him and they weren't yelling but I still felt bad for our other neighbors. He wrote a report saying that the damage to the other homes was no fault of Maronda. In hindsight we should have told our neighbors why their houses didn't get fixed.

The construction department has never contacted us nor has the service department. Basically, our six month old home has buckled flooring from not being adhered, buckled facade outside, pipes sticking out of our yard, broken railings (they fixed once, but didn't replace the broken railing rather they just nailed it in a different place), broken mailbox, etc.... The list goes on and on! Again, don't believe that they've cleaned up their act. Feel free to speak with any neighbor in any Maronda community - we all have laundry lists of complaints that have gone unanswered!

All of our windows have mold on the caulking because moisture gets in every morning and the window sills are so wet that sometimes the water drips to the floor. Our home was poorly made. The water intrusion in our living rooms and dining room has created a moldy smell after the rains have gone. We're not happy with our home at all. We will not use Maronda again for our next home. We wish Maronda would pay homeowners some money for things that need to be replaced and fixed in the homes that they built. Maronda does not want to take ownership of any of the problems in the workmanship and will basically do nothing to fix it. The most they will do is put some caulk or putty in the exposed nail holes and paint over them.

Luckily, during one of our personal walkthroughs a couple weeks before we closed, we met one of our new neighbors. As we were talking, when he mentioned, "Yeah, it seems like they are putting a community walkway back to the open green space next to your house," red flags immediately were raised. My wife and I saw a 15 foot wide (from the road down the length of our house) path of gravel that we hadn't noticed before. I immediately got on the phone to try and contact our salesman, but couldn't reach him. The blueprint we signed off on had no mention of a walkway. Our salesman called me back the next day to assure me that it was not a walkway, rather it was an emergency access easement for trucks to use if they would need to access the utilities buried behind our home. And that is supposed to make things better?

So basically, there was a road being marked off for on our property that we were not privy to and Maronda expected us to just accept this. We have two young children and two dogs, so how could this not be a safety issue? We approached Maronda about moving the easement. They said no. We said we were never told about the easement (sadly, the neighbors that are also affected by the easement did not find out about it until the day before their closing and could not back out of the deal) and were pretty much told tough luck. Maronda offered us two solutions - either back out of the deal and get our money back or sign the closing papers with the easement as is. Of course, my wife and I chose the former option (I still contend that the fact they offered to give us back our hand money without us even asking for it is an admission of some guilt).

The worst part about it is that we sold our current home and expected to be moving into the new home two weeks ago, but now with our two kids and dogs, we are relegated to a small apartment while we begin our house search again. I will never ever consider a Maronda home again. Even with our search of resale homes, if the home has every single thing we want and I know it is a Maronda, I would not even consider it. I feel like the company only cares about money and couldn't care less about peoples' lives as I'm sure they will sell our brand new house to some other unsuspecting buyer (and wouldn't be surprised at all if they leave out the part about the easement) and still get their money out of the deal. It's a real shame that something couldn't be worked out, but I feel it was definitely the right decision in the long run.

I called Maronda again and was reminded the unit is out of warranty. New A/C repairman looked at the unit and told us it was installed upside down. Unit had a lot of water and rust inside. Downstairs kitchen now has three leak marks in ceiling about 3-4 ft. each. I called Maronda and was again reminded that it’s not covered by warranty. Sympathetic Maronda employee sent another person out to look at the unit. The unit was filled with water. Drip pan has no cracks. Coils and interior rusted. New A/C repairman replaced coils. Leak spots in kitchen opened to check for mold then unsuccessfully patched. Leaks stop for about 6 months.

Leaks started again. 5-year warranty is now over. I’m severely disgusted with Maronda. I called new local A/C company (Maronda's came from Orlando area). Now TXV valve is sticking; unit is still filled with rust and water. PVC pipes for down flow system were not properly sealed, and when touched, air escaping can be felt, and it is also loose (it moved when touched). It was suggested that the ducts were not properly sealed as well, because of leak pattern in ceiling downstairs. They also suggested that the unit was not meant to be upside down and that is a major reason for leakage. A unit with an "A" frame should have been installed.

New A/C company suggested installing a new unit in a home that is less than 6 years old; they installed ducts in ceiling like it should have been from the beginning and properly insulate attic. This is going to cost only $9,000.00 for a job that should have been done when the home was built. Also, they want to open the ceiling downstairs to properly seal the joints of the ductwork. This is an additional cost to the price given to replace sheet rock. I am frustrated beyond frustrated. This home cannot be sold with three leak marks in the ceiling. The A/C issue is ongoing and this Tempstar (made by Carrier) is not functioning well. It was also suggested that a leak pump be installed to stop future leaks ($600). We are now checking different A/C companies because we spoke with the chief maintenance officer with the city of Jax, and he stated that this price was a little high. He checked his records, and to our amazement, there were no complaints filed against Maronda or the A/C company.

I did find out that over nine people signed off on inspections for this unit, and that all inspections were passed, and that the unit did not have to run to pass inspection? I am totally confused by that. I would like to know what we can do with this issue. I don't have available cash to pay for this job and this overpriced house that I owe more than what it is worth. We considered contacting our homeowner's insurance, but it must meet the deductible and be an item worth filing a claim on. Help! Please advise what can be done with this sinking endless money pit. I have images of the interior of the unit, but they are saved to a different computer. I will give to anyone who responds to this complaint. I also have receipts from A/C companies.

Improper installation #2, the 36"x48" island. On each end (36" side), a 12" piece of 2x4 screwed to the floor with 2" screws and (1) 3/4" screw through the side of the cabinet into the 2x4 to hold the island in place. Wow! Anyway, the was flooring replaced and looks nice. 6 months later, it cracks! Not from improper installation either, I guarantee that! I have never seen tiles crack the way this did down the center of the tiles, not in the grout lines. No signs of the house shifting anywhere. Next improper installation #3, I went to redo our powder room. I took down the ugly 3-bulb light installed by the contractor and what did I see? A box that's not even centered over the sink and there's a 2" hole beside it that could have been patched, but was just covered with the light!

#4 Front porch railing. Held together with silicone and numerous drywall screws. Thank God no one leaned on it. #5 Front hallway coat closets. Looking down the hallway from the formal dining room, the walls aren't even lined up square! #6 Every closet door I have had to add a piece of drywall to the header just so the doors fit properly because they framed the opening too big. Each door was maxed out on adjustment. On one door I have to bring the header down 1-1/2". No wonder the previous owner said the door didn't fit. #7 Overuse of spray foam and caulking everywhere! There's a difference between filling a gap to weatherize it and filling a gap because you screwed up! #8 Cheap joists cause too much spring and noise in the floors. #9 Improper R-value in insulation. #10 Second bathroom vent wasn't vented to exterior.

#11 Settling in driveway and it was never finished from initial build. I spoke with Maronda and they basically told me I was ** of of luck because I was not the original owner. #12 Ground fill around the house. I built my own fence and in doing the holes for the posts, I got the auger stuck in several holes because of the amount of debris in the ground from lumber, bricks, metal strapping, tarps, rope, you name it. It's in it! #13 Using MDF lumber on the exterior for trim! Acceptable if properly painted. #14 Siding cut short of the corners. Soffit vent shoved into place, not nailed.

And the biggest complaint I have. Our furnace went out this past February. It was going to cost $1,500 to repair or $2,400 to replace so we opted to replace. The HVAC tech showed me the factory spec plate on the old furnace and the manufacture date was January 1999! The house was built in 2005. So, they just threw in whatever furnaces they had sitting in their warehouses. Heat exchangers have a 10-year warranty. I was pissed Maronda had no answer for it. I could go on but that's enough for now. I am continuously fixing what they failed to install properly the first time.

From the day we closed on our home and moved in, it was a nightmare. My basement was flooded several times and the settling cracks are unreal. Not until we tried to fix things that Maronda would not fix that we seen the cheap materials they use. Maronda is a cheap builder that does not tell the customer the truth about the material they use. Also, they really try hard to sell their homes by price of their square footage and not letting the customer know how bad their product is.

Actually, in my opinion, most of Maronda homes look like two double-wide stacked on top of each other with a hangover on the back of the house. I also have a friend that lives in Gunpowder that had so many problems and that they actually put a huge lemon up. We also have friends in Aosta Valley in Walton that are getting ready to file a lawsuit on Maronda because of all the problems they have had and the many times their basement has flooded and Maronda will not fix the problem.

If anyone is considering Maronda, I hope they view this website. I also hope that other Maronda home owners will submit their problems as well, so other ones will not make the mistake that we have. But if you are looking for the cheapest builder, don’t care about quality and no service plus trailer looks and the square box look, maybe they are for you. Just please research, don’t make the mistake that my wife and I made.

They promise you the best, when you purchase your home, but when time comes that there is a problem, then you see what materials they use, and how cheap the home is built. Please take this as a warning, and think twice, and shop around. Don't settle with a problem you will have for the rest of the time you live in that house. Shop around, and don't let Maronda fool you with their cheap product.

From what we can see, not expandable foam was used to fill in the large voids. The window sills on 4 of our windows are short and the gap was filled with caulking which seems to be their solution for everything. We can't turn on our lights in the screened porch without tripping the breaker. We can't have on a few lights or the breakers trip. When we had the home inspected last summer, we were told that Maronda over loaded the circuits and this needs to be fixed. Who puts all the family room and kitchen outlets, screened porch, nook, master bath and hall bath all on the same breaker? We were told numerous times by our sales person Rebecca that we would have a "Super" energy efficient home with lots of insulation. Well, in order for insulation to work, it can't be depressed. The insulation in the exterior walls was placed between 1" furring strips and not even 2x4 studs. The home is hot in the summer and cold in the winter.

Anyway, we were told back in August 2011 that Maronda would fix all of the issues we have. Here we are, January 2012 and nothing has been done. Jerry, their repair person read an internal email where their previous repair person said I was difficult. It is my home and of course I am going to be difficult. I want it to be built correctly. We have been given excuse after excuse and they have been less than forthcoming. When I requested a list of contractors, their license numbers and the materials used to build our home, I was told by Cynthia that she did not have access to that information and I had to contact my local municipality for the information. I find it hard to believe that nobody at Maronda, the builder and selling of the home has a record of what was used and installed by whom. We regret ever buying this home and I think it's time to contact a lawyer.

It was only during my first warranty call that I have seen how bad the house was put together. Please everyone that is thinking about building a Maronda Home, check out the complaints. Look around. There are many builders out there. Please don’t make the mistake that I made. Go look at a Maronda home being built before you buy and please compare their building materials to other builders.

Further inspection revealed the wood under the shingles was rooted out. This house is not even ten years old yet. I am not sure I can do anything or if someone can lead me in the right direction, but from the sounds of it, Maronda has done some poor work and I am the victim of it. If someone could lead me in the right direction for help in what to do, it would be appreciated.

When I say piece mill, it looks like a patch work quilt. The carpet is not the same color and clearly visual to the eye that it is pieced together. You can see the seams where it was glued and it is in a highly visual area when you first walk into our finished family room downstairs that we paid Maronda thousands of dollars to do.

Talk about cracks, there were so many cracks all over the floor. Of course Maronda assured us that this was normal and nothing to worrying about. Prior to this home, I lived in a 50-year home that had a cement floor and it had no cracks in it.

They really should be put out of business. They are stealing money from the people and giving them garbage in return. I would love to file a suit against them for all the emotion duress they have put us through trying to get them to fix things they say will get fixed prior to taking your money.

If you buy Maronda, you are buying poor quality workmanship. They use only Mexicans for their work. Customer service, what a laugh. It has been a fight and more fights since we bought this house. Now we have to worry every time we use the bathrooms--is this going to be the day it floods our basement again? They call their toilets water efficient. How are they efficient if you have to stand there and hold the handle down and use more water to do the job? It is costing me more water now than when I had bigger toilets in my other home.

Isn't this false advertisement on their part? All I can say is, buyer beware if it was even touched by Maronda.

Well, when the tile started to get holes in it (because of the sharp edges of the crack), and the whole floor loosened and rolled up, it got fixed. The lumps under the master bathroom floor were Spackle that was dropped, and never cleaned up. It was tiled over! Their solution to fixing this was to cut a piece of tile out, clean the Spackle from the floor and patch the floor. If I didn't want to see the seams of the patches, they would be glad to caulk the seams. Are you kidding me? What a bunch of butchers. The tile installer refused to fix it this way. He said that either he fixes it the right way, or not at all. The carpet was pulled back. We found that the sub-floor was cracked, rotted, and large chunks of the wood were missing. So, when you walked on the floor, you keep on stepping in holes.

The new issue is the carpet is falling apart. All of the seams are splitting; there are bald patches where the fibers pull out when it is vacuumed. I had called the manufacturer as instructed by the homeowner’s manual. I was informed by Shaw Carpets to get in touch with Maronda; get the name and phone number of the carpet place that they had purchased the carpet from. The company that installed the carpet needed to come out; inspect the damage, and contact the manufacturer. This is so that they could determine if it is a defective carpet or just an installation problem. They said that Maronda will not give us that information.

We filed a complaint with the Better Business Bureau (BBB)of West Florida. Maronda's response was that our three large dogs (that we failed to mention) were causing the problem with the carpet. They have seen, and people who work for them have seen our dogs urinate on the carpet. We leave feces on the floor, and we allow our dogs to do this! Since when is a Pomeranian a large dog? According to them, it is the reason why our carpet is splitting, and it is our p[problem. This is a bold-face lie. I can't believe that they are going to stoop this low because they know that they use inferior materials for these homes.

They have no problem taking our hard earned money and giving us a pile of crap for it. They should not be allowed to build homes. They should have their license taken away, so they can't rob anyone else of what they work so hard for. It is a shame that so many are in the same situation with Maronda. I would like to know why nothing is being done about it. Why are they allowed to continue to stay in business? I am fed up and feeling heartbroken knowing that this was to be the last home that we bought. Our retirement home (and all it really is) is a piece of poorly built garbage.

If there is anyone out there that is as angry or heartbroken as I am, and can help? Please, do. Maybe there needs to be a class action suit against them; to either get our homes fixed, or stop them from building such poor quality homes. I would never live in another Maronda home even if they were the last builder on earth-- not even if I was given a Maronda home. Maybe they should buy back all the homes that they refused to fix.

So of course no fix from Maronda since they are not going to come out and redo them correctly. We are careful about pushing on them or putting anything close to them that may break the wall. How sad is that? We put all our money into building this house and it is a piece of **.

I contacted Maronda and explained to them the situation and checked if there was anything they can do, as we weren't the original owners. They got back to me and said "No, you are on your own (exact words)."

The house was only four years old at that time and they would have had a better thing to say than that. Well, needless to say, more has happened to the house. The hardwood floors which they told us to be "true" hardwood was in fact a 5/16 engineered hardwood. We found this out after a power outage. We noticed our floor starting to buckle in the kitchen so I tore it up. The idiots used plastic as an underlay instead of using the proper material made specifically for the floor.

After tearing the whole kitchen floor up, I noticed that none of the sub-flooring had been nailed down but instead glued. Yes, you heard me right, no nails! I re-nailed all the osb and laid down new porcelain tile and wouldn't you know, the floor shifted and cracked 15 tiles! Had I known of the issues with Maronda homes, I would never have bought the house.

There are still things today that I am finding as I renovate; the cover-ups are horrible. How can they still be in business after all I have read recently. Windows leak because of no flashing or j-channel above, a storm door leaks because it was not installed properly, and to top it off, I recently built a new deck addition and after taking off the lower portions of the siding to install the ledger board, there's no house wrap! I'm sorry. They did use it but it only covered the sill plating and ban board. Don't get me started on their back fill around the house! Rocks, metal strapping, bricks, lumber, you name it, I found it!

What kind of scam is this that they're able to jump to point C without having gone through A or B? Absolutely outrageous. There was a total lack of professionalism, it felt very 'wham bam' without the "thank you ma'am, " and left a sour taste in our mouths for their very premature, self-serving invasion of our privacy. My husband and I had not even seen the inside of a house yet, much yet made a decision to buy. I'm grateful that this is as far as we've gotten invested with these clowns, as I'm sick to my stomach at the injustices that have been inflicted on these homeowners. I hope that they're able to find a resolution as nobody deserves to be taken advantage of and then saddled with a headache the size of a house. Shame on this company!

We have cracks in nearly all corners. Maronda's idea of repairing them is applying caulk. Many of the window sills do not fit and were filled with caulk. Wood baseboards to not sit flush with the walls leaving in some cases a half inch gap that they filled with caulk. The cabinets are pulling away from the walls. Shims have fallen out and drawers do not operate properly. The toilet in the master bath rocks. Grout continues to crack in several areas of the home. Forget using several items on one circuit because it will trip the breaker. There is no insulation over the garage or screen porch which both are open to the rest of the attic. The lawn was installed over the sand and no top soil was brought in.

Maronda has left 2 holes in our yard and never come back to fill them. They damaged our mailbox and will not replace it. I have taken several hours off of work in an effort to get the repairs complete without success. Maronda is refusing to do the work when it is convenient for us (after 5 or on the weekend). We are their customer and they are doing nothing to correct the problems. We have not lived in the home during a bad storm and I am terrified of what will happen if we are already having so many issues. Legal action seems to be our next action.

Every time the toilet is flushed on the main floor or if any water in used in the house, you can hear the water running through the pipes under the floors in the kitchen (which makes it very noisy in my house). The materials used in this house is nothing short of sub-standard and I am sorry I bought this home. When the initial home inspection was completed, the inspector noted that the builders did not completed the garage correctly because of missing materials. So now, I have to spend money to complete a job that the builders should have completed in the first place. No more Maronda homes for me.

I am very upset that I was not notified about the plumbing or windows, because now, I have to deal with very costly repairs that would have been taken care of with these class action suits I was not aware of unfortunately.

I now have to replace my waterline, and my house is not that old because Maronda put in inferior pipes and none which is copper, which I believe was code at that time. My Boromy windows are a mess; I finally did get my siding fixed last year but had to remortgage to do so. I just remarried within the last two years, and it isn't fair that now, all of a sudden, everything in the house is falling apart. I will be 60 in May. What a birthday gift.

At that time, the ridge had grown to nearly 1/2 inch. Initially, Maronda tried to say that this was within their building specifications! After some arguing, Maronda later attempted to fix the problem by ripping up my floor and rebuilding the floor joists adjacent to the one that had sagged due to over-loading in order to taper the ridge to be less noticeable. We had to live with our refrigerator, freezer, stove, washer, dryer, kitchen table, and everything else from the kitchen and laundry room, in our family room for four days while they tried to fix the issue.

They did not bother to hang any barriers to contain the saw dust generated by the saws and sanders, so it took us a week to clean up the mess that the workers made. The vinyl floor was reapplied, and two weeks later, it began to peel up. They had to come in and remove all of the flooring again! This was two more days of kitchen appliances in the family room. I am now on my third vinyl floor and it is coming apart at the seams! I was told that Maronda would come back and add supports under the sagging joist to ensure that it would not drop any further.

One year later, that still has not happened. When they tore the vinyl flooring out of the foyer to repair the ridge, we discovered water damage to the sub-floor, baseboards, and drywall around the front door. Upon inspection by a professional home inspector, it was clear that we had no flashing above our front door which is not under roof! We made Maronda aware of the problem by showing them the damage and the inspection report. They seemed very willing to remedy the problem for us. One year later, and several phone calls, that also has not happened.

The home inspector also discovered about 30-40 holes in our shingles. Upon inspection, it was clear that the holes were from the pump-jacks that are used when the stucco, windows, etc. are installed on the exterior of the house. They nailed the plates through the shingles and did not bother to replace or repair them once removed. This was also brought to Maronda's attention at the 6 month inspection. One year later, there was no action.

It is clear that Maronda builds inferior homes by using inferior materials and building practices. When someone tells you that Maronda cuts corners, take it to heart! We thought that the cosmetic things would be where they cut corners like vinyl flooring, carpet, cabinets, counter tops, etc., which we could accept and upgrade at our leisure. Unfortunately, it is also the bones of the structure that are inadequate like the floor joists, HVAC, windows, roofing, etc. These items cannot be corrected without serious demolition, inconvenience, and expense.

We have been forced to consider legal action against Maronda. The great deals that Maronda offer are no more than scams. In my opinion, they are being allowed to victimize potential home buyers by not disclosing all information prior to contract. Why won't they show you floor plans until after you have signed a contract and placed a deposit on a home? Because they are worried that you will see the potential structural issues that exist in the house!

Don't let them tell you that they don't exist until you sign a contract, they are the same floor plans that many other people have had built! Ask for the plans to a previous build that matches your floor plan. Why won't they give you a copy of their building specifications? For the same reason, they don't want you to know! My advice to anyone considering a Maronda home, whether purchased or built, use someone else, anyone else! If you can't resist the "great deal" for square footage, protect yourself. Get the floor plans from Maronda prior to signing a contract or giving a deposit, have the plans reviewed by an outside party, and force Maronda to document in the contract that any issues were presented and understood at contract signing.

Consider hiring your own part-time construction manager. Meet your manager at the site every few days for a quick walk-through to review the construction. Any issues that they see can be presented to Maronda before they can get them hidden. This may cost a little money, but you should be able to afford it because of the great deal you are getting on the house! Insist on a copy of their building specifications. It is important to understand that you are going to get what they consider to be acceptable building practices, which, if you are on this site, you may have already figured out are less than adequate.

My family has invested everything we have in a property that will never be anything more than a "Maronda built home". The reputation of Maronda's building practices, warranty compliance, and general craftsmanship will never leave our home! We will suffer the consequences of this when we try to re-sell the house in the future. This is another case of too good to be true. We should've known better! And now you do!

Maronda came out (after we called the vice-president's office and threatened to call our local news station) and could not find any holes. They also came out to inspect some our neighbors' houses that leaked too. They told one neighbor that even though his house leaked from the foundation, they could do nothing due to his fence being attached to his house. How would all the water seep through just on the floorboards?

We also had the bathtub leak to the downstairs sealing. My spouse and I wake up everyday with a headache. My four-year-old has frequent nosebleeds and is constantly stuffed up. When we pulled up all of the linoleum downstairs, there was mold all underneath it by the two doors. I dread and can't afford to pull up our carpet and linoleum upstairs.

In May 2006, we moved in. On August 27, 2006, the home had a 6-month inspection. I still have the inspection form. There are multiple Items listed, but the biggest concern is the crack on the slab showing through the floor. And there's water around the front door when it rains. Also, there's a crack in the garage floor coming from the main crack in the kitchen and living room area.

From August to November 2006, besides fixing items from the 6-month inspection, they were dragging their feet on the floor. The vice-president had been to the home several times regarding the floor, and the supervisor was there multiple times. On October 19, they had their engineer out, which is KSM Engineering (I have the report) for process of repairing. Floor was still not fixed where cracking was spidering into different directions and really showing through floor, and it's slight uneven.

On November 2, 2006., they had Certified Structure and Foundation, Inc out to probe soil compaction. Reports stated the differential settlement between east and west halves of the building resulting in narrower center portion of the slab between the garage depression and rear of porch (I have the report). They have recommendations of pressure grout and pin-pile for a fee (in vicinity of slab that was removed which was cracking?). Then on November 29, 2006, Bonded Builders responded to the letter and came out to inspect the home. They said it was shrinkage crack (I have the report) and made recommendations for repairs since crack was showing though the finish on the floor.

In December 2006, Maronda finally came out because of Bonded Builders involvement. They floated the slab in the kitchen and living room area to conceal the crack in floor. They caulked the crack in the garage and replaced flooring in the entire area. From January 2007 to August 2008, I had about 12 months or so with crack non-visible in the home.

But in the last 8 months, it was progressively getting worse again. Crack is spidering off again in different directions in the home, and level is starting to change on the floor. The crack is following cut outs in the floor from prior removal for plumbing concern. Also, I'm still having water getting into the front door area during regular rain events but getting into block and showing on exterior. Also, water is getting into the drywall.

Then during tropical storm Fay, I had water get into home, in the master bedroom 2 feet off the east wall with no windows that ran through the master bedroom closet and master bath. Water was coming out from the floor under sink in the master bath. It's the first event of water getting into this side of home. I pulled back the carpet in the area, and water seemed to be coming from the front cuts in the floor from plumbing, which are visible on the floor and not sealed in this area (I have pictures). Also, cracking is occurring where sealing was done from prior cut out. Cut out runs down this main wall to master bath. I had flood insurance come out and inspect. Since it's dried up, they really couldn't say either way how water got in; and I received a letter yesterday (September 8) considering the area as a non-flooding event.

On August 27, 2008, Allstate came out. On September 1, 2008, I received a call from Carl of Maronda. He wanted to come to the home and assess the situation on September 4. On this date, I met with Carl at home at 9 am. He went over all areas of the home. He reviewed the front door area and blocked staining where water is getting in wall and drywall. He wanted to send a roofer out. He said he would put in a service call right away. Also, he checked the floor out in the bedroom and couldn't believe cut marks are still open in the small area. Also, he noticed the crack in the slab in this area which leads to the outside.

I explained where water was and explained the slab removal. Also, he visibly saw cracking in the patch work. Then, he reviewed the kitchen area and crack in the floor, spider cracks, and damaged flooring from the crack again. Also, he observed the floor level. To him, this was concerning. We reviewed all my documents and history with home. The look on his face was concerning to me again. He mentioned about having engineers out again. I showed him the report of their prior evaluation. He said they were still using the same company KSM. After further conversation, he wouldn't say what they could or couldn't do, because he is not the boss but wanted to explain the situation to Maronda. He said he meets with the boss on Wednesdays (The next Wednesday is September 10) and would get back to me.

On September 9, 2008, I was still waiting on the roofer to call. On September 11, 2008, Carl called me back. He apologized for not having roofer call. He didn't put work order in for it. He said he would put in one now and someone should be calling me. Carl said he spoke to his boss and that his boss wanted to have KSM engineering come out, inspect the home, and file a report with Maronda. Carl asked me again if the floor was uneven like it was now before when they came out a few years ago. I told him no. He told me to show them everything I wanted to and that when they get a report, we would go from there. I said okay.

On September 17, 2008, I received a call from Dave from KSM engineering. He was going by the home to look at the exterior and use an auger. He wanted to meet with me, but I couldn't make it. He said a gentleman named Steve would contact me today to meet with me tomorrow morning or afternoon to look inside. I came home on the same night and noticed 1 hole on all 4 sides of the home where it appeared they were checking or probing soil. I didn't see a hole was by the patio wall area where most of the cracking of the floor is occurring.

On September 19, 2008, as of this day, I have not heard from KSM engineering to inspect the interior of the home. I have not heard from the roofer either. Then on September 22, 2008, I left a message for Carl at Maronda homes. I was still waiting on KSM engineering to check the inside and the roofer to come out. On September 23, 2008, Steve from KSM engineering called to try and schedule an appointment to do a swift hammer test on the inside of the home. He called me back with date and time. Steve was coming the next day at 7:45am.

On September 24, 2008, Steve came to my home. He brought in equipment to do a sway hammer test to check the strength of the concrete. The only area he checked was by the master bedroom window, because that was only the area he could get to direct concrete. I asked him if he thought he needed to test over in the kitchen area, because that is where all the attention is with the main cracking of the floor. He said he couldn't, because there was no direct concrete exposure and he wasn't going to cut flooring. I said it would make sense to test that area, but he did not.

Also, he said that he was going to do another auger test outside the patio area, because I told him the previous guy never did and this is where the main cracking was at. He told me he was going to get with his boss and that they would put a report together and get it to Maronda. He said what he saw today, being in the business for 12 years, was not comely and agreed it wasn't normal. I told him I want a copy of the report as well.

Then Carl called and said he should have a report by Friday and would get back to me. Also, he said the roofer would visit the home this day. The roofer called and said there was a problem with the foundation and stucco. He has seen water penetration often on my style of home and of water getting in front door areas and under carpeted areas along the exterior walls. Also, he said there was a crack in the stucco and water could be getting in above the front door area. He was going to redo the area above the front door on the roof only.

He said he doesn't know much about decorative stucco and on how water is dripping in it and coming out the bottom in the cement block by the front door. Further, he told me to call Carl, tell him, and have Carl call his boss. I left a message for Carl on what the roofer said and told him to call me back after he called the roofer's boss.

On September 29, 2008, there's still no call from Carl. It rained on Sunday (9/28/2008), and water was still coming out the bottom corner of the front door even after roofers were there. The block on the inside/outside of garage wall was discoloring again from water getting into the block. Rust stains were starting to show again from water dripping down from the stucco to the right above the front door.

On September 30, 2008, Carl called me back. He said he was expecting the report from KSM yesterday but thought he should have it today. I gave him my fax number to send it over when he gets it. I told him about the roof, and he said he would speak with the roofer and felt they needed to go into the attic. He would tell them to call me to make an appointment.

On October 2, 2008, Carl called me. He said he was faxing a report from KSM and told me that basically the problem was hairline cracks. Their reports stated that the Swiss hammer testing was performed in this area, which was not. I even told Carl about this last time. I told him the test was done only in the bedroom by the window. He said the report stated they felt cracks were from shrinkage and should not affect structural integrity or future life of expectancy of the concrete. I told him that this does not explain anything regarding floor splitting in kitchen area which KSM employee Steve said was not normal.

And he said at this point that they were done investigating the floor and furthermore have no explanation about water still getting into the home as well by the front door. I said this didn't state anything about water getting into the bedroom from the floor, and he said, "You're right. I don't see anything on the report about that." He told me at this point for me to call Bonded Builders, because they were done and would no longer be doing anything with the house.

On November 12, 2008, I was walking in the master bedroom and felt a lump under the carpet. My wife and I pulled back the carpet and noticed the crack about 2-3mm wide in the slab as well as the cement that was elevated between both sides that ran for about 6 feet. I could see down the crack into the ground. Then on November 25, 2008, I was noticing a crack in the ceiling above the kitchen getting larger and longer. It's about 2 feet long now. On December 16, 2008, Maronda inspected the home and took pictures and measurements of the home, and damage/cracks were found. Maronda's regional manager, regional vice-president, and supervisors were present. The regional vice-president made it a point to say they would fix everything and take care of it. It never happened.

On January 1, 2009, I noticed a crack in the living room area above the shelf ledge on the ceiling. The next day, I noticed some cracking outside on the wall on around the bay window on the west side of the home coming down from the roof heading towards the ground and outlining the block on the wall. Also, I noticed the roof above the patio adjoining the kitchen and living room popping up. I got on the roof, and you can push down on the area that's about 3-4 feet long. I never noticed it before. Also, I'm hearing popping in the kitchen area daily again that sounds like coming from the roof area.

On January 15, 2009, Carl and Jay from Maronda, KSM engineer, and 2 plumbers from Maronda plumbing division scoped the plumbing for leaks. They said everything looked fine. I gave the video to Jay. Bob from Bonded Builders was there. We showed everyone all new cracks that appeared. KSM uncovered the footer wall that cracked all the way through the slab 12 inches deep in dirt. Bob, who was at home 2 years ago, spent 5 minutes walking around blind as a bat and sent a report that nothing was wrong with the home. It was a big waste of time with him again. They just didn't want to admit there was a problem.

On February 18, 2009, upon inspection, it was noticed that another crack on the north side of the home by the bedroom window was coming through the block from the roof. Also, it appeared that the roof area on the outside above the kitchen was more sloped in down the sloop area. Cracking in the family room ceiling was also getting bigger. Crack in kitchen was getting bigger as well. Cracks in the hallway in the master bedroom on the wall was also getting bigger. Also, it was noticed now that the crack in the slab is starting to stick up by the master bedroom window area. More cracks were starting to show around the window angles also.

On March 2, 2009, it was noticed that the archway leading from the hallway into the kitchen area was cracked. It's the archway on the south end of the home by 3 other bedrooms. On March 12, 2009, the master bedroom door didn't close properly and was very tight when trying to shut as it looked like a frame has shifted to prevent proper closure.

Finally, on July 7, 2009, there's still no resolution on the home, and we're left high and dry with the house. I spent a lot of money on the home that no one will ever want to purchase or be worth what I paid for it. Walls are cracked, ceiling cracked, floor cracked, roof leaking, doors won't shut--worst craftsmanship you can imagine.

Maronda's warranty states that within one year of purchase and one time only that they will fix any floor squeaks. They didn't state that in process that if they damaged any items in home that they would not be responsible for such items. I then explained that the stairs that was missed would need to be fixed. I was told that it was my fault it got missed and that they came out the one time. My wife and I explained to the supervisor the morning he got at our house where the issues were. The same day, I had the door/window tech at my house and was attending him as my floor squeaks was being taken care of. I was told that it was then my fault I had the door/window tech at the same time as the floor squeak tech at my house.

I then reminded the supervisor that the reason the door/guy tech was there that day is because he had previously did a no call no show and has showed up late the last time. Besides anyway, he was scheduled there to replace the front door, the framing and look into the walls for a possible mold situation. My front door seems to not have been caulked and sealed when installed in my home. This is another issue along with a roof leak in a home that is not even a year old. I have had puddles of water after almost every rainstorm we have gotten in the past two months. This was reported to Maronda as early as December with daylight and a drift coming in house and yet as of 5/5/09, there was no fix.

I am trying to give Maronda every chance to make things right before it becomes a legal issue. Ensure when you purchase a home from this company that not only do you have a downpayment for home but a retainer fee for a lawyer because in my case that looks to be the route I have to go.

We now have our insurance company involved and are considering taking legal action. The drama started day 2 after bathing our kids upstairs. While draining the tub, the toilet beside the tub overflowed and leaked from the bottom, backed up into the master bedroom shower adjacent to that bathroom. And gurgling was heard throughout the house by myself and others who were in our home at the time. We contacted the Maronda agent who sold us the home and requested a plumber, but she sent the genius maintenance man over.

He looked at me and said, "Sometimes water splashes onto the floor when you take a shower." The expression on my face was priceless. I told him that no one took a shower and he wouldn't have been called about shower water on the floor. He came up with a lot of lame excuses and told us to call back if it happened again as he walked away. We called a plumber over who snaked the drain from the 2nd floor to the basement and found nothing. He attempted to recreate the problem by draining the tub again but nothing happened. We were very frustrated.

A couple of days later, it occurred again after bathing the kids but it was worse. There was so much water running from that toilet that it leaked throughout the house including into the downstairs kitchen light! We contacted the Maronda agent again and asked for a plumber, but she wanted to send the maintenance man again. We called our plumber again and he returned the next day. After all attempts, he found no clog and suggested we go into the walls to look at the plumbing. We didn't want to pay for that, so we called the Maronda agent again to make our last plea for help. But again, you know it, the maintenance man was our only hope.

I wake up with bloody noses and can't stop sneezing in here. I have requested several times as to the origin of the sheet rock in this house. They ignore me. I can't even get a call back. George, the building supervisor, suggested that I call the number in the book for the air conditioning. But like all the other numbers, this one is disconnected. I sent messages to Vonda, warranty person in Tampa, and she doesn't answer. The number I had for her is also disconnected. Very worried about the quality of the air in this house! I would never buy another Maronda home.

The first problem occurred shortly after purchase when it was discovered that the roof had leaked in prior years and had ruined the dry wall in numerous rooms and on numerous floors. The flashing on the roof was never installed. The second problem was the siding used, being T-111 which was recalled by all makers and was the loser in a class action lawsuit. The T-111 had to be replaced in 2004 due to rain water seeping thru the walls as the T-111 was kaput.

The third issue is the Polybutylene plumbing (PB piping; Qest E PB 2110 ASTM D3309), which is intermixed with copper and fittings. The PB piping is much cheaper than all copper, and also fails within 10 years of installation. The piping has leaked on numerous occasions and in all areas of the house. The kitchen, laundry room, water heater, wash tub, two full baths, and also a half bath have all had leaks and major breaks in the pipes. PB piping was recalled and outlawed in many states in the 1980's but not completely until the 1995 class action lawsuit which prohibited it from being sold any longer.

The windows used in the house were also of poor quality and were part of a recall. The windows had to be replaced due to fogging and leaks. The poor quality of this house, and the other houses in this plan, and the fact that Maronda knowingly built these homes with poor quality materials, which are in fact defective homes, and acted in an unfair, deceptive and unconscionable manner speak volumes of this builder's lack of conscience.

I would highly appreciate that someone from Maronda or, if they can direct me to the respective personnel to assist me with this matter. The major problem is when it rains hard, I receive water from the exterior walls in my computer room and my living room. i have replaced my wood flooring twice in two years. All I want is for Maronda to live up to its part of the deal. I pay for the house and they build me a good product. That's the way it's supposed to work, right?

Needless to say, we went back to the old way we had it and that made us very upset. I thought it didn't matter no matter how many changes we made, they still get the money. The worst part is that we were told we would be getting the house for $219,000 but in the contract, the price was $235,125. The lot that was picked out for us, sat there with nothing done to it and we were told the house would be finished in May. This was back during the last week of December.

We paid these idiots $1,500 already as a building deposit and I am now trying to get it back. I just got a certified letter from the company saying that they are keeping the money and could charge us up to 10% of the purchase price for breach of contract. This made me so mad. They lied to us and not only that, we didn't have a lot of money left over for Christmas for the kids. That is what pissed me off the most. So now I am out of $1,500. How can this company get away with this? They didn't put anything into this at all except a permit. WTF!! I am telling anyone right now. Do not build with Maronda Homes. They will cheat you any way they can.

Whenever the rain falls, my foyer area and laundry area of my Sunbury Model Home is flooded. This matter has been brought to Maronda's attention in the past and on 2 occasions a Tech. came out and performed minor Caulking which never resolved the issue. I would highly appreciate that someone from Maronda or, if they can direct me to the respective personnel to assist me with this matter. I have little faith with the company, everything in the house worked until the Warranty was up. Since then, I have had to replace/fix my A/C unit, Dishwasher and now possibly my Front Door.

I was not expecting this and needed to pick up my poodle. She was very nasty and giggled every time I asked her a question. I could not get a straight answer out of her and she avoided answering questions about the cracking garage and porch at my daughter's house. She ended up hanging up the phone in my face before telling me she did not have a supervisor. This girl was ignorant to everything I asked her about. I hate that my daughter bought a house from this company. They cheese and grin in your face trying to get you to buy from them, then they treat you like garbage after the sale. Beware!!!!

We had a 3 page front and back list of everything wrong in the house. And still we have major issues and can't get anything resolved, even though we have structural warranties etc. that doesn't matter. All the windows are suppose to be airtight, they aren't, the wall are supposed to be insulated, they aren't, if you push on the wall the nails pop out. The ceilings all the plaster is falling off and nails are exposed, the kitchen ceilings you can see where the lines are from the dry wall, the floor are uneven in the master bathroom and squeaks, all the floor on the second floor squeak or you can feel and hear people walking and nothing can be done. The shower wall are suppose to be insulated with hardening foam but the walls move as well as the drains, the second floor loft the half wall moves even though they say it's safe. The banister for the stairs shakes, the laundry room had a broken pipe in the wall that had to be repaired, and I had a dehumidifier in my house for 3-4 days, as well as having to have the padding replaced ,as well as uneven doors through out the house. I had outlet covers missing that my three year old would try to put thing in the holes, the screens are a joke, a snake can slither through the sides.

The A/C for the second floor doesn't work unless you drop it below 73 degrees, imagine my electric bill, the Attic is not insulated properly, the walls are scratched, and or cracking and completely uneven from the floor to the ceiling. The mirrors are tarnished and I have to replace them, don't remove a towel bar because you'll see huge holes in the wall, they patched a hole in the wall in my daughters room and it had a very nasty patch job. I think my granddaughter could've did a better job. The appliances I had nothing but trouble with the refrigerators, the frames for the freezers freeze up and the rails need to be replaced, the motors blew out the shelves are uneven that the glass won't stay in place, thew counters bottoms have gaps big enough for bugs to hide. I had trouble for months trying to get my scratched counter side replaced. The front door water use to pour in when it rained, I had to replace the door. The outside door frame is cracked and splitting, as well as the outside wall structure is cracking as well. But the best part is when I found out by the inspector that my house as well as 4 other house on the same street were built on top of snake dens. Because I questioned why we have so many snake in the area and that was the response. It had just been a nightmare. I have a large family and I don't have the funds to do all the repairs necessary, between my high mortgage and the repairs that need to be done, I can't do it. But I will tell you this much I would never never again buy another Maronda Home.

We walked through with the builder and he placed a small piece of blue tape on every issue we had (many pieces are still there as of today 10/2008). We were bullied into signing the papers for our home later that day for fear of being sued (there words) and told not to worry, because everything was under warranty and we were protected. Here's a brief list of issues as of day one: rug was placed down in pieces with the seems coming up. Nails were left in rug and every member of my family was cut more than once.

Entire first floor laminate needed to be taken up and replaced because they pieced it together with scrap material and it didn't match up, every window but 1 leaked. The front door leaked. The soffits FELL OUT over our front door and dented in our front door. The ground was not level and when it rained, it came in my sliding door. I had hot water coming out of the cold labelled faucets and vice versa. HOT water flushing in my toilets. Outlets that didn't work or blew out. Kitchen countertop peeling off.

Center island not cut even and was caulked so poorly it was uneven and unbalanced, uneven walls and they never painted or finished the walls in our master bath. And when you took a shower the steam made the walls begin to peel (was told they did not cover the dry wall...oops!) Missing every window pain that I paid extra for (did received them 18 months later), never received the 2 window screens that weren't present.

A thief stole all of my shrubbery and landscaping, so they decided to fill it in with what they called monkey grass. I was the only home on the street that had no landscaping/shrubs (they felt this was ok), a thief stole my electrical box. So we had no electricity for a week, my irrigation was hooked up wrong and only worked in 1 zone so my lawn DIED and they said it wasn't their fault and would not replace it. Now lets discuss the Executive Community.

It was suppose to be gated and have lush grounds, well, they got through a loop hole in the system and the town signed off on the community before inspecting it and they never did what was on the plan that was filed, no 6 foot walls, NO IRRIGATION SYSTEM in common areas , NO GATE, and oh ya, NO LANDSCAPING AT ALL!! The community plan that is recorded with the town states a 6 foot wall and within every 18 feet there should have been a large shade tree, a small shade tree and 16 shrubs!

We got 1 shade tree every 50 feet and they died with no irrigation! The streets flood because of improper drainage and when the builders owned the HOA, it went bankrupt. So we had bills in the thousands when they turned it over to us (which we had to take or face the fact that the city would shut off our lights which was in violation and we could be sued), as well as many businesses wouldn't deal with us because the builder had defaulted on their contracts with them.

We signed HOA contracts stating that there would be NO RENTALS all owner occupied, that was a joke. There were more rental properties than owners and with the economy the way it has been, you can only imagine who those homes were rented to. We were told by Maronda to go ahead and sue, it won't do any good. What a fabulous company. I say that if you buy a Maronda home after reading all the problems that the other homeowners have mentioned, you deserve what you get and believe me, Karma will take care of Maronda and all of those sad little people that work for them.

This is not our first home and this is absolutely the worst craftsmanship I have ever seen in my life. We have done more than REGULAR MAINTENANCE and nothing has helped! I have spent more than $80,000 in upgrades and repairs since we've moved in here and now with the housing market as crappy as it is..... I'm screwed! I was told by Maronda that they warranty the materials, not the craftsmanship! What in the heck is that?!?!? They don't care.... they've gotten their money. Getting in touch with them is like trying to call the President directly!!! GOOD LUCK!!!! THIS BUILDER SHOULD BE THROWN UNDER THE JAIL!!!!

I subsequently contacted Maronda Homes (Orlando) again the following Monday they only allow email contacts and that was two weeks ago. No surprises here, we have not heard anything from Maronda. Honestly, these people are the WORST and I would not recommend this company to anyone. Well, maybe someone I hate. We had to have the carpets in the front rooms adjacent to these faulty windows steam-cleaned. But until the company replaces these windows we won’t know how much many more problems will result from such poor workmanship.