Maronda Homes

Maronda Homes

 1.5/5 (139 reviews)
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Overall Rating1.5 out of 5
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Page 2 Reviews 10 - 40
Verified Reviewer
Original review: May 19, 2022

Maronda Homes Orlando division, Solterra Springs in Davenport. STEPHANIE ** and Ted **. Avoid at all costs. Stephanie ** is the worst agent I have encountered included 7 states. Stephanie and Maronda will fill your heads will fallacies of the truth to get you to sign a contract and then come up with numerous excuses in the process of subverting the truth. Stephanie has been less than truthful, in my opinion, about the progress of our home and seems to thrive on what I believe to be racial bias and an approach of less than adequate communication skills unless it is positive. I purchased my home in October of 2021, and Stephanie said, "Don't worry your home will be ready easily in under 6 months, we build them fast, don't worry." About 2 years in the contract they just put that there because of lawyers. 4 other properties in a different phase and sold after my property is near completion.

Mine is still waiting to even have the tile roof installed. I am a cash buyer and was told by a former construction manager there that Stephanie will lie to you because she gets a bonus and kickback for those who finance vs. cash buyers. Ted ** (I believe) called me and was rude, belligerent, and answered no questions of mine, you can tell the moment he calls or gets involved he is a person in my opinion that has to win at all costs, he does not listen to what you're saying and has an answer before you even finish. An ability to listen to a concerned home buyer is not one of his strong abilities in my opinion as his verbal communication skills are that of a bully and condescending in my opinion.

I personally like the floor plans and they have a gentleman named Cory who is a supervisor who actually will listen and emphasize and be honest with you. As you can tell it seems that skill from my review is hit and miss, do you want to trust your $400k + new home to a gamble between Stephanie ** and Maronda or a needle in a haystack good customer service person like Cory? I'll leave that up to you...

26 people found this review helpful
Verified Reviewer
Original review: May 17, 2022

I wish I could write a good review but I can not. Maronda Homes are jokes. We brought one of their homes about 8 months ago. We have tried having the warranty office come out and do repairs but nothing is done. They never get a hold of you. The one time they came out. The guy told us that nothing could be done for a lost floorboard in the upstairs room. The kitchen cabinets are cheap. The molding falls right off. I could go on and on. But I want to talk about what my son and his wife is going through with them.

They signed a contract last August. They were told in December that their file was lost and that permits were not done. Mind you the only way they found this out was because they had to call corporate because nobody was communicating from Maronda with them. Then in February they were told that the permits were being submitted. Keep in mind they had to call the corporate office multiple times to get that information. Even after they were promised weekly updates. Today was the kicker though. They went to do their pre-build meeting only to find out that the plans that were submitted did not take into account a telephone pole that would be in the middle of the garage. Now they are starting all over. I just want to let everyone run, run fast away from this company. They are jokes.

18 people found this review helpful
Verified Reviewer
Original review: April 8, 2022

I wish I knew this ** company before I bought one of their homes. Foundation problems, cheap drywalls, cheap windows, kitchen cabinets that were up uneven, everything is cheap made. My fault, 1st time buyer so I didn’t know much about houses. This was the model home and everything looked nice.

32 people found this review helpful
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Verified Reviewer
Original review: March 25, 2022

We have been in our new Maronda home approaching 1 year now and Maronda has NOT responded to Most of our construction issues that we have found. Some of these issues were identified during the initial walkthroughs before Closing, with their promise to get them fixed. Their Warranty Department is Not responsive and general communication with the company is poor at best. We wanted a Block home and they were the only builder in our area to build these but if you want a stick home, go anywhere else, you will be happier.

30 people found this review helpful
Verified Reviewer
Original review: March 14, 2022

I signed a contract with Maronda Homes on December 3, 2020. I was originally told the house should be completed by July 30, 2021. I sold my home up North and moved down here in May 2021. Due to delays with Covid and materials, I was told completion would be November 2021. As time went on, in November I finally got a roof on the house. Wood framing was done. Electrical and plumbing was done (although Electrical originally never passed inspection and was worked on several times to pass inspection). As of November 29, 2021 I have been told that insulation was scheduled to be installed. I was then given a closing date of no later than February 2022. Then that became April 15, 2022.

It is now March 14, 2022 and I am still receiving emails "No changes, waiting on insulation". Doors, moldings and a little drywall has been delivered. Left in the garage for over a month, not covered and now the doors have been blown over with the storm we had over the weekend. Not sure if there is any damaged to the doors, molding or drywall. No one is answering any of my concerns. I have call the Corporate office, emailed the real estate agent and emailed the President. I have moved around so many times and the my stress level is very high. I have 2 dogs so it is hard to find a place that takes dogs. Oh, and I'm probably my 7th project manager. I honestly lost count. Anyway, please be aware of this company promises.

47 people found this review helpful
Verified Reviewer
Original review: Feb. 12, 2022

We signed the contracts with Maronda 1/2021 and was told our home would be done between October and December. Our house was not done until mid Feb. Multiple inspections failed. Went to check in the house during building and every time I went the basement was flooded with our furnace installed in the basement. We received weekly updates from the salesperson and they were never correct because of the construction being behind. We were told they were at the mercy of the contractors. Get new subcontractors!! The ones that Maranda used are awful. Nothing went some with the building process. We went to do the preclose walkthrough and when we got there they did not have the occupancy permit. So we had to close and still have not been able to move in. If you decide to build a new home I would not recommend Maronda.

27 people found this review helpful
Verified Reviewer
Original review: Feb. 4, 2022

We purchased the model home from Maronda in Dec 2019. Maronda leased the model home from us for 13+month. We finally moved in Mar. of 2021. The transition was pure havoc. We were told that we can take occupancy then after arranging movers and advising our landlord of our departure, the contractor told us they were not ready to release the home. Communication between the company and their workers was ridiculous. There were things that needed to be repaired or replaced prior to our move. We had a leak under the kitchen sink Maronda Homes said that it was not covered. A plumber discovered that there were pipes not connected properly. Three of the window screens were damaged and we were told that they would be replaced but then were told so sad too bad they would not replace them. There were stones that had fallen from the front pillar and it took over 2 week for someone to come to fix them.

Every time we contacted Maronda homes about our issue we had to argue because the 1 warranty had passed, we then needed to tell them that the home was purchased in 2019 but we did not move in until 2021. The staff we worked with were kind as they would forward our concerns but of course he would avoid calling us back because Maronda homes would say no. I could go on and on but this is limited space. I am very disappointed with the final service we received once we moved into our new home.

24 people found this review helpful
Verified Reviewer
Original review: Jan. 28, 2022

If you are looking to purchase a home that will take over a year to be built, then Maronda Homes are the builders for you! My experience started 11/2020 when I signed a contract for a new build. Out the gate it took several months for the land to be cleared and for construction to begin. When I inquired to the delays I was told it was a permitting issue but that it would be resolved soon. That turned out to be a lie. It wasn't until my husband called the permitting department himself that we found out the delays were actually due to Maronda not properly filing paperwork. Shocker!

Well fast forward a few months, the home is now under construction however all the following ups and updates we were promised were inconsistent and vague. We were constantly promised a closing by September 2021, which turned out to be another lie. From there estimated completion date was moved at least 4 times. Side note, there were days we drove by the property and saw building materials sitting out in the rain for days at a time. When we were finally scheduled for a walk through, no one from Maronda called or showed up. I had to hunt down somebody from their office to figure out why no one was there to walk the property with us. We were told somebody should've texted us that the house wasn't ready yet.

The house was FINALLY done 1/10/22 and final walkthrough completed. Appraisal was completed 1/24 which said house was worth approximately $42k over selling price. On 1/25 Maronda sends us an after hours email to cancel the contract because our bank was taking too long to close, meanwhile we had a closing date for 1/28/22. This couldn't possibly be a coincidence. We tried calling them and couldn't reach a single person until 1/27. We even pleaded with their VP Ted Estes who flat out said no and was very rude and unprofessional. In conclusion, these builders are shady, corrupt, and need to closed down permanently. They will waste over a year of time and in turn not give you adequate time to close. Unless you like no communication, false promises, and flat out lies, I'd steer clear of them at all costs. If you don't believe me, just do a simple google search and see all the bad reviews for yourself. Sure wish I had.

38 people found this review helpful
Verified Reviewer
Original review: Jan. 26, 2022

I signed on a home in May 2021 and made a deposit. It has been downhill ever since. Sales staff or shall I say person, is not at all helpful. They provide no updates, I have to physically drive to the location myself to see what is going on. Whenever they do decide to provide an update, it’s always late, photos I have already obtained myself by going by the property. Delay after delay with no explanation as to why.

As the sales staff is no help I had to call the corporate office and obtained the contact information for the building supervisor who was helpful initially but basically told me today via text he is not the person I need to be contacting. They don’t care about you as a home buyer at all. If you are looking to buy a home, please stay away from this builder. I should note that I contacted corporate who told me they could not help me until I exhausted all my efforts going through the appropriate steps for resolution. This is how I came in contact with the building supervisor who is now not providing any information. Stay away.

29 people found this review helpful
Verified Reviewer
Original review: Nov. 30, 2021

This is possibly the worst experience I have ever had with with a builder or realtor. They do not follow up. They do not provide you information that they have promised you and they do not most importantly fix any repairs that are their fault. If you are thinking of using them run away fast. They are terrible and actually should be under investigation. They left us a new house with stains on the rug, dented nonworking refrigerator, gaping hole where a drawer should be, a fan in a bathroom that doesn't work, no touch up paint and many other issues. Once we signed and closed on the property they disappeared. They are liars and terrible.

39 people found this review helpful
Verified Reviewer
Original review: Nov. 15, 2021

Highly not recommend, this builder is the ultimate worst. We signed contract for home to be built and 10 months later nothing happened at all. They didn’t even clear the lot. The sales agent barely responded and kept feeding us lies that was never going to happen. We finally requested a refund and they gave it to us. It is so upsetting how much damage they have caused to our family, now the market is much higher and we will be spending a lot more money to buy with less square footage. I do not recommend using this builder.

43 people found this review helpful
Verified Reviewer
Original review: Nov. 15, 2021

Not sure about this service or the contractors. They will trash a neighborhood while building and not pick up after themselves properly which littering is still illegal in most states. I would definitely research this company before choosing them. Even after reporting the problem to the company. They still did nothing nor did they pick up their trash. This company is showing that it’s bad business and bad for our environment.

14 people found this review helpful
Verified Reviewer
Original review: Oct. 29, 2021

Maronda, RMC & FBC made us jump through all kinds of hoops to get this house; harassing us to sell the house in North Carolina, to pay off the car, stupid credit inquiries that lowered the credit score, with no purpose but to damage the credit score; being bullied, humiliated and lied by your loan officers, spending over $25,000 on hotels, meals, and storage units, then thinking that a "Tom" contractor was going to be responsible enough to be present in the orientation, walking us through the house being caring and proud of his work, but no, "Tom" doesn't even bother with a phone call or an apology, he doesn't show up! Sends anyone, because who cares?

At the second showing he is over 20 minutes late, if we showed 20 minutes late to the proof of funds we would NOT be able to purchase the house, if we were 20 minutes late to the closing, we would not be the OWNERS of the house, but your contractor shows up whenever and compare us to others: Others houses, other "customers", others situations because we are just that: Your paycheck, a dollar sign and once we paid that is the end of pretending you were anything.

You would think that after $255,000 cash, the pain, suffering, the chronic stress, we could have a complete product, but not according to "Tom" we will never see a refrigerator in October 2021, hence why am I writing to all of you: WE WANTED TO CLOSE IN NOVEMBER!! I believe if I pay for something it should be complete as promised by the time you TAKE the money; unless you, any of you go around giving a quarter of a million dollars for insufficient and inadequate products, good for you; we are not this un·con·ven·tion·al ˌ/ənkənˈven(t)SH(ə)n(ə)l/

Ps/ FBC, RMC are not giving FHA loans. Do not waste your time and credit score with this scammers!! Beware of Wydronkosky and Townsend, they will make you believe that without them, you can't buy the house. Consumer Affairs: I am honest in my report, FBC/RMC owes us money ($560) that they don't want to refund even though they sent information about "eventually" refunding but this was more than 2 weeks ago. And how can you be fair with criminals? We lost our mind when we thought we couldn't own this house, after all we have done and gone through!! If it wasn't for GOD, friends and family; we know, for a fact, that we lost the house. People like FBC/RMC destroy the American dream, but they still alive ruining many lives and getting away with it. Fairness?... They don't even know compassion!

23 people found this review helpful
Verified Reviewer
Original review: Aug. 24, 2021

I want to share my experience building a house with Maronda builder in Mirada community since I don't want anyone to go through this situation. Signed contract in January 2021. Nine (9) months after signing the contract, the house has only been 33% completed. On several occasions, I have followed up with the company about the slowness with which the house is being built. I have specially brought to their attention that the house and the materials that they leave in front of the house have been exposed to water and sun for weeks without anyone working on them.

Today, once again following up, I was informed that they do not expect to receive windows until November 2021 and that they do not know when they will deliver the house. As an example, the shingles for the house were delivered at the beginning of July 2021 and it was not until the middle of August 2021 that they came to install them. In the same way, the bathtubs of the house were thrown in front of the house exposed to sun and rain. The one answer that the builder gives us for the delay is due to the Covid, however, in the same community, other builders continue with an agile construction rhythm and completing the deliveries of homes.

54 people found this review helpful
Verified Reviewer
Original review: July 6, 2021

Do not purchase a home from these builders. You will regret it!!!! You've been warned!!!! These are delinquent home builders!!!! They are legal hustlers wanting to take your money from the get go!!!! They tried all means to rob my 70 year old mother of her retirement money and land that was paid for. They will pull out all the tricks to rob you at the last minute. They've caused unnecessary heartache to my mother who thought she was gonna have her retirement money stolen from these animals. My mother trusted them fully and they lined her up to rob her!!!!

Now to people thinking this is overreacting check all the other reviews. Plus the home was poorly built. Stay away from these people. They are a hustle. You will only lose!!!! The list of things wrong with the home plus their shady business dealing tactics are only made for you to lose!!!! Be extremely careful. If they did it to a 70 year old woman with her retirement money they will do it to anyone. Google needs to start offering zero stars in their reviews for companies like these people. And if you decide to work with them get ready for disrespect, attitude in their business dealings with you. Good luck and I hope this company goes out of business soon. I don't wanna see more people lose their hard earned money. We were the lucky ones this time.

39 people found this review helpful
Verified Reviewer
Original review: July 6, 2021

This was my first time building a home and after this experience, it will most likely be my last. After all the headaches with Maronda Homes, I'd rather just purchase an older home in the future. From the very beginning, I noticed sloppy work and it continued up through my closing. I have a chipped concrete AC pad they were alerted to before AC was installed and never fixed, I have an AC drip line in my pantry that needs re-dug and lowered because tile cannot be properly placed over/around it, there is a chipped tile in kitchen, a hole in my hallway wall, paint and texture all over outlet covers, floors and tub and shower.

Lastly, and biggest of all...no appliances were checked and some weren't even connected before closing. I have neighbors who have already closed with washers/dryers still sitting in their living rooms. Mine are installed, but I used my washer ONCE and it wouldn't spin or drain water. I had to scoop water out with a bucket and there's still water that remains in bottom that has been sitting there for 4 days now. I literally used it less than 24 hours after I closed on my home and they expected me to use the Samsung warranty service rather than replace it.

Next, I went to use my dishwasher to which I discovered was simply just bolted into place without actually being connected and there is no visible cord to plug it in, so it is also unusable and I've only been in my home for 5 days. Maronda clearly is only concerned about getting their money and will rush closing even if your house isn't finished. Me and my toddler are now living in a new construction home without a working washing machine or dishwasher and many, many more needed repairs.

44 people found this review helpful
Verified Reviewer
Original review: June 29, 2021

This excited disabled vet went into Maronda homes here in Cape Coral, FL all ready to be a new home owner. We went over the limited choices to be had for the Mesquite model and I walked out of the office with contract signed. A few hours later, after thinking things over, I thought to myself, I don't need that tiled shower in the master and an insert would be easier to remove and replace for a new walk in tub in the future; I also thought, why did I let them talk me into blinds for the windows, what was I thinking. I notified the office and got a lot of "oh, we will see what we can do"... REALLY, the ink isn't even dry on the paper I just previously signed"! They notify "HQ" of my request via email and fax. I am not one to usually make waves so I wait to hear back...nothing...

OK, so 6 months goes by while we await permits etc and I sit down for contractors meeting and BAM there it is...tiled shower and window blinds. I am livid! They say they will see what went wrong with my request; and today I find out that the division manager stated that it was a "structural" change and it stays as is. OMf'G...this is a GD cookie cutter company, NOTHING is different except the location of the home. Since I signed contract 6 months ago, the market has skyrocketed; If I pull out of contract they stick me with those fees...then in turn make more $ on the increased value of this home. I am suppose to sit in the corner...shut up and color. I am just NOT happy with this all right now. I feel I am being used or something... It's just not right, if they do this to me with a few small items, but about larger items with others.

34 people found this review helpful
Verified Reviewer Verified Buyer
Original review: June 13, 2021

Maronda Homes is not honest. It’s impossible to get a straight answer; they blamed the building department for delays even after we confirmed the permit had been ready for weeks. Avoid the dishonesty & hassle of Maronda and find a different builder.

37 people found this review helpful
Verified Reviewer
Original review: June 8, 2021

I signed a contract and gave 5K on a “scattered lot/spec home”. Twenty days later, I went in for their pre-construction meeting and it was then disclosed that the septic and drain field would consume the entirety of the backyard. I immediately canceled since this disclosure would make it impossible to install a swimming pool. Sales and corporate will not return my calls. E-mails to corporate are ignored. Text message inquiries to the salesman, Peter **, are evasive.

43 people found this review helpful
Verified Reviewer
Original review: May 25, 2021

We moved into our home on 3/26/21. To our shock our neighbors can be heard loudly through the wall snoring, among other things, every night since we’ve moved in. We’ve been unable to fall asleep or sleep through the night. There has to be a design or construction defect that is allowing these people to be heard as far away as our kids hallway bathroom. This is the 4th townhouse, the newest by decades, the most expensive by over $100k easy, and the first time I’ve been able to hear my neighbors as if they were spending the night in one of my extra bedrooms. I tried earplugs but they hurt my ears and I couldn’t hear my alarm going off and woke up everyone in the house, and probably the neighbors, from having to have it set on max volume. We gone as far as sleeping on the couch to staying out of town with family just to be able to sleep through the night.

I contacted Maronda Homes about this multiple times and their answer was that they weren’t going to do anything. Just by luck I ran into a few other neighbors in the building next to me where Maronda decided to build the end unit flipped around putting the masters together wall to wall, like mine unbeknownst to me when I bought the place, and they can hear each other clear as day right through the wall. One of them shared with me that it was so bad that he ended up spending hundreds of dollars on dozens of ugly foam soundproofing panels on Amazon installed them on his wall and he can still hear them.

I filled a report with the BBB and they responded that they would look into it. It’s been 2 weeks and we haven’t had one attempt from them to contact us. I’m going on 2 months of not getting at least 6hrs of uninterrupted sleep and we are suffering because of it. I’m exhausted when I wake up in the morning and all day at work, I can’t go a whole day without falling asleep at work or on my couch as soon as I get home. I’m having headaches, anxiety, and trouble concentrating like I’ve never had before.

27 people found this review helpful
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Verified Reviewer
Original review: May 9, 2021

Very bad experience, After 6 months of signing the contract, the representative of the project in Cape Coral coldly called us and informed us that the contract was canceled, that if we wanted to continue with them we would have to sign a new one and pay more for the land and for the house, and that also the Construction time extended to another year, fortunately they returned the down-payment... We were very unhappy with this company that we had recommended to family and friends... They don't care about families, they know that others will buy.

43 people found this review helpful
Verified Reviewer
Original review: April 14, 2021

From the beginning we were rushed and the unprofessional customer service we experienced was amazing. Don’t ever use this company to build your home. You’ve been warned. All said the price we were paying for the house was way under what they could sell it for so they found something in our contract and instead of allowing me to fix it which I could have in about one hour they voided our contract after 7 months.

27 people found this review helpful
Verified Reviewer
Original review: March 6, 2021

I signed with Maronda in June 2020. They make you feel welcomed. They offer tours of model homes and make promises about the options you will have when you go to choose them. We discovered after a couple of months that you could only see the house if a Maronda rep was there to let you in. Mainly we had to go in when no one was around after hours. We began to find gross mistakes - lighting placed in the wrong places, kitchen cabinets broken and pushed together to make them “fit”. As we began to show concern, they made excuse after excuse.

Soon we discovered that the subcontractors were using the bathroom in our house. They literally were cleaning our house, mopping the floors when we did the final walk through. Everything needed to be properly cleaned when we moved in. They do not like to be questioned about their work. That’s a red flag. I would give the work a C- at best. The craftsmanship is poor to say the least. A few days after moving in we discovered innumerable issues but at that point it is too late.

My advice is make sure before you sign on the dotted line to build that you demand to be involved every step of the way. You must be able to view the work in progress. They likely do this because they want to hide their mistakes until your final walkthrough when it is (1) too late to make changes and (2) they tell you you must close or be in breach of contract. Before you decide to buy, knock on doors and speak with people living in a new development.

48 people found this review helpful
Verified Reviewer
Original review: March 3, 2021

If i could give this company negative stars I would. If you want to pay someone over 300k for a home that is 80-85 percent right then by all means this is your company. I have had issues since day 1. We are now on our second construction supervisor and the doors for our cabinets have not been fixed and we are still missing trim. I put in a warranty claim day 1 due to the toilet not being secured to the floor. The plumber came out and said it wasn't the plumbing. The floor was not level so it floats.

Called back and had the floor people come out to see if they can fix the issue but lo and behold they are not allowed to move the toilet. Common sense is not common and this company is looking for every way they can to squeeze a dime out of you. We moved in before 2021 and apparently someone removed the contract addendum that stated you dont owe the lagoon fee if it's not ready by the end of 2020. Now most companies would say oops. We made a mistake. But not Maronda. We love the neighborhood. We love the neighbors. Just hate the hassle of dealing with lying cheating corporations.

35 people found this review helpful
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Verified Reviewer
Original review: Nov. 18, 2020

I had the pleasure of meeting with Mrs. Danielle. She was warm and immediately inviting. She truly tried to provide the best service she could and when my husband and I initially weren’t approved for the FHA Loan, she went the extra mile to refer us to American Mortgage (they were quite exceptional! So diligent). My husband and I are not able to buy at this time with Moranda homes due to our budget (we had to choose another company all together) but I have to let everyone know that if they are looking for someone to work with, it should be Mrs. Danielle **. She is as genuine as it gets and extremely determined.

As for the original “in-home” lender we used with (FBC MORTGAGE) we had an agent by the name of Todd ** who wasn’t pleasant whatsoever, he didn’t care how he delivered the message I guess because In his eyes “business is business”, or probably just prejudice. I have never actually experienced that kind of blunt experience before having lived in Georgia most of life. Maybe it’s the way of Some Ohioans? Openly, prejudice? He should probably have a full review of all accounts he has ever handled. I do not wish to offend anyone, but I believe we should all have an honest discussion of the real life experiences we encounter.

17 people found this review helpful
Verified Reviewer
Original review: Nov. 8, 2020

I am currently building a home with Maronda and I could not be happier with the experience! The number of floorplans, design options, and available upgrades are amazing! I could not have gotten a better deal, and the quality of the product is fantastic!

24 people found this review helpful
Verified Reviewer
Original review: Nov. 5, 2020

My Maronda home was built in 2008 yet it has popcorn ceilings...why would a builder construct a home in 2008 with popcorn ceiling?! That's just lazy. The structural designs in this house makes no sense especially for the year it was built. My sister's house is 10 years older and doesn't have half of these lazy structurally flawed designs. Boils down to cheap laziness.

33 people found this review helpful
Verified Reviewer
Original review: Nov. 2, 2020

Contracted on a Maronda spec home in Aug 2020 to be completed Nov 2020. All looked fine until we actually moved down from Virginia Sep 2020 and wanted to visit the project on a regular basis. We were told that we cannot visit without a Maronda rep, after being told we could visit anytime we cared to. I tried to set up a visit with their rep and they were all "busy", and were told we could go with our realtor. So we did that.... And found flaw after flaw after flaw- including a wall that was totally out of square with the opposite wall which made the tile floor look ridiculous. Their excuse was that "the home is not completed yet, you should wait until the final walk thru".

There were numerous other flaws as well, including the shower glass enclosure being mounted opposite from the plans, which had the bathroom door interfering with the shower door, a sliding glass door with a bad rubber seal, exposed roof flashing, really bad finishing on the kitchen island base, cabinet doors that were all racked, HVAC return plenum opening which was way out of square, yet the plenum was forced to fit.... among many cosmetic flaws.

Met with the construction manager and were assured that all would be taken care of before the closing. They had to tear out all of the cabinets and take out all of the appliances to try and fix the wall. They failed, as after putting it all back together, it was still out of square and could be seen when looking at the tile floor. We never saw the shower glass put back in as there was so much wrong with this project that we finally decided to "fire" Maronda and go with another builder.

The list we have is long, so it is not all expressed here- just the major items. Overall, Maronda does not budge on anything and do not want show a buyer the home as it is constructed. We have the images and they are very visible and flagrant. We found out during one visit when we asked what the backsplash would look like, that "there would be no backsplash". We asked about the vent openings in the roof and the contractor could not tell us what one of them was for. The only good thing- we got our $5000 escrow deposit back in 3 weeks, which is being used to pay for 3 months of local room rental as we wait for our new home to be completed. I would stay away from Maronda, and find another builder. Their salespeople are not very transparent.

53 people found this review helpful
Verified Reviewer
Original review: Oct. 30, 2020

We can only write about our own experience with Maronda Homes in FL. From the moment we met with Heather the sales director to the end of building our dream home in Palm Coast it was an outstanding customer service. We signed the contract on Livorno model in June 2019. It was going to take 12 months to complete the project but the house was done in 10 months. The project manager Barbara was communicating with us every 2 weeks and she was making sure everything was done to our satisfaction. We both have a very good eye for details and quality work.

Being in the real estate business for over 15 years as brokers our expectations are high. Barbara took care of everything and we had stress free 10 months during the project, They did a fantastic job! We would highly recommend Maronda Homes and in fact we are thinking about building another house with them for rental income in Palm Coast FL. This was the best experience ever. 5 stars review is an understatement. Thank you so much Heather and Barbara for everything you did for us! Szymon and Steven

22 people found this review helpful
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Verified Reviewer
Original review: Oct. 9, 2020

I just moved into my Maronda built home 2 weeks ago and I am find things that are not done correctly or broken and when I put in a service request all I get told is that they can’t prove that they did it or that it is not warranted. Cupboard put on incorrectly; broken cabinet; painting that was supposed to be fixed but isn’t; drawers that are falling apart and all this I am told is not warranted. Please make sure if you are building with them please scrutinize everything before and make sure it is fixed before because once you take ownership customer service goes down the drain and they don’t care.

51 people found this review helpful
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Maronda Homes Company Information

Company Name:
Maronda Homes
Website:
www.marondahomes.com