Maronda Homes Reviews

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About Maronda Homes

Pros
  • Quality construction materials used
  • Timely completion of projects
  • Good value for the price
Cons
  • Poor communication from staff
  • Ongoing maintenance issues
  • Warranty claims often ignored

Maronda Homes Reviews

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    Page 2 Reviews 15 - 45
    Sales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed June 10, 2025

    This builder does not build quality homes as indicated on their website. They were not responsive when concerns were raised. When the realtor got involved and the buyer was not comfortable purchasing this poorly constructed home, the sales manager decided to threaten the buyers with loss of deposit plus 20% of the home purchase price. Truly this does not build confidence with their buyers. I would highly encourage any prospective buyer to run away from this builder as quickly as you can. I dare say that I find it hard to believe if any Maronda employee would want one of their relatives purchasing this home. You can see in the pictures below, the foundation is not at all level, has large gaping holes at the sill plate, and the concrete work has exposed pipes and questionable hurricane tiedowns.

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    Customer ServiceStaffCommunication

    Reviewed June 1, 2025

    Poor quality homes falling apart within the first 3 years. Lack of communication and unprofessional, walls cracking, floor tiles not aligned and loose or missing grout. Septic tank failed the first year. File a warranty case and never heard from anyone.

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    Customer ServiceMaintenance

    Reviewed June 1, 2025

    SOUTH FLORIDA BUYERS BEWARE – As a homeowner at Maronda’s new Heritage Station development in Punta Gorda, I want to warn prospective buyers about Maronda’s post-closing customer service. Although our buying and construction process was seamless and pleasant, we have been trying for months to get Maronda executives and the community’s developer to come together to fix problems related to the irrigation system that just so happens to be tied into the wastewater detention system. After repeated pleas from homeowners to work collaboratively to solve an issue that has resulted in thousands of dollars of lost landscaping, all we get is repeated closed door meetings between the developer and Maronda that result in each pointing the finger at the other.

    They have even sunken so low as to point the finger at homeowners who have been forced to plunge their arms into water-filled electrical control boxes in the back of their yards just to operate systems that would not turn on or would fail to turn off after automatically turning on and then not turning off after operating endlessly for 6+ hours during a severe drought. It is common for the developer and Maronda to turn the system off for days at a time to repair major line breaks (we have had 3 just this week). Finally, we are at least being notified of these outages so we can string hoses across the lawns to water new sod! Given that we have repeatedly asked for assistance from the regional leadership of Maronda, one can only assume that this type of customer service is not unique to our community. So, based on my experience, I would suggest that you think long and hard before you purchase a home in one of their new developments!

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    Reviewed May 19, 2025

    Maronda Homes just built a new house in Sugar Mill woods on Greentree Street and while they was installing a new electric box for the house that they built when they dug up the yard they dug up part of my irrigation system line. I was having low pressure in this zone so while I was out looking at it, I saw water gushing up through the yard started digging, and there was an entire line, completely busted and ripped apart they hid it under new sod and didn’t tell me about it. Highly pissed off.

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    CoverageTechMaintenanceStaff

    Reviewed May 15, 2025

    Once signing the contract to build our family home, quality went out of the windows (literally). And in our case everything came through the windows. Every windows leaks, and has destroyed the wooden sills. The flooring was coming up in the first month. We found leaks in the foundation around the edges of the house and the foundation itself wasn't leveled at all, bringing in more moisture and mold. Maronda had to be aware of this because when the subpar flooring bubbled and had to ripped out, it was only patched instead of floated, leaving us to feel every flaw in the floor.

    The kids have been extremely sick since we moved in. The seals around the toilet in the guest bath leaked, as well as the shower in the main bath. They did as little as humanly possible to fix repairs, only covering up, and masking the problems. The kids have been sick for the past 4 years since moving in, and we had to begin taking antidepressants because we are so depressed and embarrassed to any family or friends over; and to stop contemplating suicide on a weekly basis. They refuse to fix things in any acceptable manner. Dealing with them has been an absolute nightmare for us, and after 3 years of legal fighting there has still been no resolve. If you care about your health and your family, I recommend not doing business with Maronda builders. Please do your research and find a company with a good reputation. You will save yourself a lot of heartache

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    Customer ServiceSales & Marketing

    Reviewed May 5, 2025

    We purchased our home just a couple of months ago and have encountered several problems. My husband made several phone calls to the building supervisor which were not returned until he had to visit the office and spoke with a sales person. The problems are still ongoing with false promises to repair them. We are very dissatisfied with Maronda Homes.

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    Customer ServiceTech

    Reviewed May 3, 2025

    Put a deposit on a new build last fall. A month ago I was informed by lender I did not qualify for financing. Notified Maronda Homes and they informed me I will lose the deposit. Their response is, read your contract.

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    Customer ServiceSales & MarketingPunctuality & SpeedMaintenanceBilling

    Reviewed April 30, 2025

    ***Don’t do it. Spend your money on better quality! I live in a Marina home in WV. I’ve been here 5 months and it is falling apart. This company does not follow up on warranty work. The sheet rock is trailer home quality. I literally cannot hang things on the wall without it falling out. We only received 1 key that does not go to our grave or back door, the garbage disposal is broken. The electrical in the laundry room had to be fixed because it was wired incorrectly and would not run a dryer, my powder room sink leaks.

    They never caulked my showers, there are nicks in doors and swipes in paint, electrical in garage flips for no reason, door do not latch, cabinets and staircases have big cracks where they were originally caulked after settling, ceilings aren’t level, broken stair in the basement we had to fix before we could carpet it, I can see daylight around doors. This company pressured me to close before issues were fixed saying if I didn’t close on close date I’d loose my earnest money because it was the same as “changing my mind.” I never got a final walk through because it was the day before Thanksgiving and the attorney's office was closing early, bank closed early so the attorneys couldn’t see where my down payment deposited, so they didn’t want to give me keys to a home I had signed paperwork on. I wish I had had someone to warn me before I closed. Save your time and hard-earned money and go with a different builder.

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    StaffLoan Process

    Reviewed April 25, 2025

    We had an outstanding experience with Ricardo from our first visit at Moranda to the present day. Ricardo is very knowledgeable on all Moranda models, features and options. He made it easy to request and secure changes, finalize the specifications and understand the build process. He has been on top of and has communicated thru each step of the build. Ricardo has been a great help in communicating and working with VanDyke Mortgage for our contingency bridge loan. It helped us tremendously for something we have never done before. Ricardo is definitely a tremendous ambassador for Moranda Homes.

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    TechStaff

    Reviewed April 23, 2025

    Dissatisfied. Stay away from Maronda Homes. We wrote the contract in May 2024 for Livorno and all upgrades. Did not keep the floor plan, that was signed. Specifically, the door from the master bedroom to Master bath hallway is not installed [see the floor plan attached], but they asked me to contact my own contractor. Few places, the switches are not user-friendly or efficiently installed. Shelves are upgraded but the quality is poor. The floor height and patio height are not sufficient to prevent storm drain water. Finishing is very poor, and more. Finally, stay away from Maronda homes. Their promises in the design and floor plans will never keep up.

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    TechSales & MarketingPunctuality & SpeedMaintenanceStaffHonesty & Transparency

    Reviewed April 19, 2025

    Every new home has issues. This is not our first new home, but certainly our worst first home experience. This experience has been devastating and a disaster. Our home is less than 3 years old now. Problems found w/in a day. We have over $200,000 damages to repair home and Maronda takes NO responsibility. We had tamales inside the 12 foot kitchen island (only found after removing quartz countertop due to structural damage). We had 6 months of documented bug complaints, mold inside home verified by labs, water coming under LVP flooring due to water vapor and condensation verified by independent engineers, flooring (LVP and carpet) improperly installed needing complete replacement verified by independent flooring inspector.

    Against code HVAC with R4 duct work in attic, improper heat strips vs what was filed to the county with Manual J, improper summer and winter design temperatures, and mold/mildew in system including dirty sock syndrome on coils, negative grade yard with water coming in towards home on our first full day after closing, against engineer recommended soils on property causing water to not drain, 6 Mil poly under home terminated too early causing water into the home verified by engineer, used appliances, lied about land use, substituted cabinets advertised for particle board cabinets with 70% of cabinets with damage upon move in, HVAC broken 4 times in 1.5 years, improper wall insulation not to code R values (we actually had water damage found on the insulation).

    They will deny responsibility for their improper build. You will have you use one of THEIR contracted arbitrators. They will state your 2-10 Warranty is the reason they will not fix your home, even during the FIRST year. PLEASE read your contract and get a copy of the 2-10 Warranty BEFORE signing contract. You will find many issues are not warrantied (like if they do not follow code) and are not even a part of the warranty (if you discover they substituted an item of LESSER quality without letting you know). A lawyer can review both. They will most likely point out MANY concerns.

    You will not be able to make any changes to the contract. You will be left with fixing their lack of supervision and care for following county and state code. This is only some of our problems. It was our biggest mistake to trust this company. Pictures show mold on back of baseboards, food and debris discovered inside closed up island, cabinet damage example of water damage inside the walls insulation and damage to insulation during installation, mold on boots, R4 duct work found inside the island.

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    Punctuality & SpeedStaff

    Reviewed April 17, 2025

    We built a Venice Model in Sugarmill through Maronda Builders. The overall experience was amazing. The process started with our Salesman Ricardo who walked us through the entire process. He was helpful in picking the right lot and then explored all aspects of color designing of our home. We then had mini meetings that went over timelines and projected completion dates and key phases. We met our Construction Manager Dean who also helped us through the different construction phases with dates and times things would be done. All of our dates were either met or early than anticipated. I can’t emphasize how well this worked and I recommend them highly. They are easy to communicate with and are always available. The quality of the counters and building materials are top of the line. Don’t hesitate to ask questions and the company programs are very competitive. We went to five other builders and no one came close.

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    CoverageMaintenance

    Reviewed March 28, 2025

    They poured a bad mixture of concrete and the driveway is flaking. The side of the driveway that started flaking was never driven on for 3 months because my husband was gone for the police academy. We have been there for 6 months and they are refusing to fix it because “there is no warranty on concrete” but yet they’re okay with pouring a bad mixture. The warranty manager even said that our neighbor's driveway is doing the same thing. They claim they have the best products and the best quality but yet refuse to fix something bad of their doing, so no it is not the best quality. The warranty manager said it is a salt damage but no salt was ever put on the driveway.

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    Staff

    Reviewed March 19, 2025

    My husband an I bought a home. We paid an extra $8,000 to have city water for our new home. Went to the preconstruction meeting. No city water. Would not return $8,000. Was told take it as is or leave it. Did care they messed up. Just wanted to steal our money.

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    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingFollow-Through

    Reviewed March 4, 2025

    We closed our home on 2023. Immediately after moving into our home, we experienced high water bills due to neglectful irrigation system which was leaking water. After hounding Maronda down for months, we had to discover the issue ourselves and practically beg them to fix it. We asked for reimbursement to which the Customer Service Warranty employee failed to ever respond to us. While they did fix the irrigation leak, they we were never reimbursed.

    We are now, less than two years later, also experiencing high water bills due to issues with a water heater. This has caused us bill of nearly $600.00. Maronda never followed through with their home inspection or responding whenever issues rised. If you are in Florida, especially in the Central Florida region and have been a victim of Maronda negligence after purchasing a home with them, please send me an email @ ** so we can further discuss and potentially become a part of legal suit against these builders.

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    Profile pic of the author.

    Reviewed Feb. 18, 2025

    This Builder is left as traumatized... no consideration for the drainage of the street the settling of the land or the sinkhole at the front of the property undisclosed to the new purchase! They have created serious drain problems, so much so flooding out one of their prior builds that one now has 20 sandbags for the front door, the third build replaced already done all the facade, all the drywall in the kitchen redone a second time in the front yard, it's been a living hell!

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    Reviewed Jan. 19, 2025

    If you want your second story to fall in, go with Maronda Homes! I bought my townhome in 2018 NEW. Within a year my pipe in my second story was leaking to the bottom story. And now today the pipes are now leaking in a different area and coming through. Crazy!

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    Contract & TermsTechPrice

    Reviewed Jan. 9, 2025

    I signed a contract with this builder on a ready to move in home. l put a 1000 dollar deposit down. 5 days after signing the contract realized how much it was going to cost me to purify the orange surfer smelling water out of a brand new well - 5000-8000 dollars. l decided l didn’t want the house. They kept my deposit. Nowhere in the contract does it state you will lose your deposit. l read one review that a couple are fighting to return 10,000 dollars. Beware.

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    Price

    Reviewed Dec. 31, 2024

    Would I do it again knowing what I know now? ABSOLUTELY NOT. They use some of cheapest labor, especially when it comes to plumbing. They go cheap on simple items like paint. Do your research and especially do the 1 year inspection because the warranty department is useless. Our sewer line just failed shortly after the “2 year” warranty.

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    Price

    Reviewed Dec. 26, 2024

    I’ve closed on a property less than a month and I’m already facing issues with it. The HVAC had issues, the stairs leading to the second floor have already cracked, the garage door on the outside is peeling off. The carpet has tack strips. This is ridiculous. A brand new home that cost almost 500k it’s really having issues like it’s a house built 100 years ago. The floor squeak when you walk.

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    Contract & TermsCoverageTechPricePunctuality & SpeedMaintenance

    Reviewed Dec. 19, 2024

    The day of signing, a year ago, we were told the house was not finished but we could submit any issues on the Maronda website. To this day? Doors are damaged and don’t close right. Rework on the one door that was given ANY attention at all, ended up destroyed during the attempt to fix it, and sits unfinished to this day, with the frame being cracked and scuffing on the wall around the frame and the baseboards now don’t fit right and weren’t reaffixed. After this, and after more than a few submissions were ignored, we just quit submitting and have dealt with a HUGE crack in the concrete in our garage which we pointed out at the start.

    The day we moved in we found that our wall oven made a terrible noise, as well as the microwave. We submitted this issue and were told we would have to submit against the manufacture warranty. That turned into such a mess we had to replace the appliances ourself. Later we also realized the dishwasher wasn’t installed correctly and when an appliance person was sent out here, he could not seat the dishwasher in place properly because the cabinets are not right. So we have to live with a dishwasher that has cracked our cabinets on one side and is not screwed in on the other, as well as is not seated completely in the cabinet housing.

    We found a huge chip in our kitchen countertop next to the wall near the laundry, the kitchen backsplash is “wavy,” the front door has a huge gap at the bottom on one side, which lets all manner of bugs in. (It would appear not one door in this house was checked for proper installation.) Tile near the tub in the guest bath was not done correctly. There isn’t a doorway in the house or a duct vent that isn’t crooked. Even the floors are wavy! Good luck getting furniture to sit correctly. Kitchen cabinet handles are all crooked. Master bath overhead vanity lights flicker at times. A poor patch was made on a whole in the master closet wall which was pointed out at the start, but they never came and fixed. One of the blinds in the living room has a a broken slat.

    The top of the septic tank sits partially above ground. The three car garage has only a two car driveway. They left a berm in the back and side yard. Which is causing erosion in the back. The larger garage door frame is extremely crooked. (It would appear the brick layers didn’t know how to use a level.) I’m sorry to say, there are many more things that I could list, but this review would turn into a #1 best selling novel. Needless to say, there is 1000’s of dollars worth of work that will need to be done to the house to fix issues that should have been handled through the one year warranty, but was, “handed off to the building manager,” and then promptly ignored. I might also add, we had to patch a hole to the attic, on the roof, over the front door gable, unless we wanted critters and bugs to get in and make their homes.

    Overall, while not at all unlivable, I have lived in apartments with better build quality! As for pics. I’ve learned that unless you have a really good camera, pictures don’t do justice to the live view. As well, some things like uneven floors, crooked door frames, or even cracks, don’t translate in a photo. They sometimes don’t look near as bad as when you have eyes on it. What I will say though..

    If a builder won’t let you check on your build without their consent, or let you have access to the building manager during the build, they probably intend on hiding or trying to get by with a lot. I wouldn’t buy from a builder like that again. Also, I also learned, if they say they “aren’t done,” don’t sign. If they say they will fix what you point out afterward, good luck! They are not held to any accountability after you’ve signed. All Maronda wanted was the money. Then it was, “so long sucker!” It wasn’t till after all of this, I found there have been many with worse complaints. I would go into any agreement with Maronda, with eyes wide open.

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    Verified purchase
    Customer Service

    Reviewed Dec. 2, 2024

    I purchased a new home from Maronda Homes on November 8, but I am not happy with them because they work very carelessly. I emailed their office twice regarding my issues, but they didn't respond. I deeply regret working with them. If you plan to work with this company, please think carefully before doing so. This company makes many changes during the construction phase and after the house is built. Whatever you do with this company, make sure to have it in writing so you won't face problems like I did.

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    Reviewed Nov. 21, 2024

    Purchased home in September 2023 that Maronda Homes built. We have had multiple small issues with home. Maronda subcontracts out and they must hire cheapest companies. Our AC wasn’t wired properly, fittings under kitchen faucet were loose, wood chips in water line causing master bathroom shower to get minimal water. Electrical outlet in kitchen wired wrong. Garage concrete not correct under door, had 1 inch gap. Just some of issues.

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    Sales & MarketingRefunds & PayoutsStaff

    Reviewed Nov. 19, 2024

    The sales experience was nice as expected; however, make sure you do NOT rush through the walk through, because they will force you to sign a document to use against you if you miss something that they did that they should fix. They will attempt to avoid paying for what they owe and fixing what they didn't install correctly. This is especially true with cabinets. The sales manager was nice and helpful but you better take your time during the walk-through.

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    Sales & MarketingPunctuality & Speed

    Reviewed Sept. 4, 2024

    Maronda sales folks do not give you all of the info you need to make any decisions when buying a home. We are in a new subdivision and were able to pick out our lot. I went for a small lot because I don't want all of the yard work, but with a backyard large enough to have a hot tub and BBQ space. During the process, they told me the 'ditch' that was developing in the backyard would be regraded once the sod was put in. The sod came about 3 months after we signed - no grading. Later found out that this was a planned un-off ditch for the 100-year flood. I also found out later that my entire backyard is an easement and will remain a ditch - no backyard. We also found out after signing, that the paint that was used is non-washable. They said it was to let the drywall breathe. They also told us that we should repaint in a year. I know that when I sell a house, by law, I have to fully disclose - why don't they????

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    Punctuality & SpeedStaff

    Reviewed Aug. 17, 2024

    We bought a house with Maronda on 2022, a few months ago I contact them to let them know that I have sagging ceiling on my living room and main entrance of the house. After they send a person to evaluate my case, they decide that they are not going to do anything even though we still have a warranty. They told me that the Mezquite model have this problem about sagging on the ceiling and is a possibility that the roof will collapse later. They didn't give me any solution to this problem they don't care at all. We are very disappointed with this company, please do not buy any home with them.

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    Price

    Reviewed Aug. 8, 2024

    I am not happy which the service the guys that is in charge. After a few months living in my newly built house I started noticing squeaking sounds on the second floor, after I let them know I was told that the reason this was happening was due to incorrect planning when my house was built. I personally know about 10 people that are facing the same problem.

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    TechStaffHonesty & Transparency

    Reviewed July 23, 2024

    Biggest mistake I ever was building a Maronda home. This in my 5th new construction home, and the worst experience during the build process, and after. They will flat out lie to you over and over. After closing they talk a big game about their warranty service. Good luck! I have had outstanding issues non-stop since closing. All of the neighbors I have met all feel the same way. There have been massive construction errors causing huge repairs and headaches through out the neighborhood. Hindsight, I wish I would have stuck with a National home builder such as DR Horton, Lennar, etc. These guys are a bunch of pretenders. I would advise talking to neighbors before you sign a contract. RUN, DON'T WALK..

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    Verified purchase
    Maureen increased rating by 2 stars.
    Customer Service
    After a positive interaction with Maronda Homes, Maureen increased their star rating on Aug. 17, 2024.

    Updated review: Aug. 17, 2024

    The dried sod was placed at our home. Thanks especially to Cheyne for the quick response, also for his diligence, patience and extreme professionalism in seeing the job to the finish. We love our lawn. Our neighbors pleased as well.

    Original Review: June 22, 2024

    The communication from the beginning was extremely poor. Changes and omission are made without your knowledge. No one responds to emails and a million and one excuses are given. We moved in with an extremely dried lawn and the poorest quality grass, which still remains. The verbal response we received was,"It will be fixed in a year's time."

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    Customer ServiceTechPriceRefunds & PayoutsStaffBilling

    Reviewed May 21, 2024

    We contracted with Maronda in May 2021 (right after COVID), and our house was finally finished in August of 2023. Some of the delays were supply related. Some were because things weren't handled correctly on Maronda's part. We were building a home 1400 miles away from where we lived so that was extra stress. After a few issues with our assigned project manager, we were forced to call the upper management of our area, who aren't aware of things unless you tell them what is going on. They rely on their site managers to keep them in the look, and if you don't have a good one, it isn't fun.

    That said, upper management was very understanding and really helped us to get things moving. They gave us a new project manager named Jeff, who was absolutely awesome! His knowledge, his attention to detail, and his calm demeanor allowed us keep the faith. My house is absolutely gorgeous. Of course it had some small details that needed to be tweaked, but overall it is a real quality build. We have been in our home for 9 months now, and I couldn't be happier with the floor plan and the workmanship. The energy saving features are for real! We are paying a monthly average of $140 for our electric bill for a 2400 sq ft. house that has the A/C running constantly. Our energy costs on a 1500 sq ft. house in NY was $350 a month.

    I've read some of the other comments on here about people not liking the layout, etc. of their houses or not liking the quality of some of the installations, etc.. With Maronda you get what you order. Maronda has dozens of layouts and with a range of options and features. We really didn't upgrade much, but I got exactly what I ordered and paid for. That is something that you just cannot get in the spec house builds so common now. This is my retirement dream home and I'm thrilled with it. Thank you Maronda and Jeff!

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    Maronda Homes Company Information

    Company Name:
    Maronda Homes
    Website:
    www.marondahomes.com