Samsung dryer warranty: cost, coverage and plans (2024)

What can you expect from your appliance’s warranty?

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Samsung dryers come with a one-year warranty for most parts and a 20-year warranty for the motor. While the standard warranty is limited, the company also has an extended warranty that provides more benefits available for an additional cost. Here’s what you need to know.


Key insights

  • A Samsung dryer warranty lasts 12 months for most covered parts, although the motor is covered for 20 years.
  • Samsung Care+ extends your warranty for two, three or seven years for an additional cost.
  • Samsung warranties cannot be transferred.

Samsung dryer warranty coverage and plans

Samsung includes a one-year parts and labor warranty with the company’s dryers. This includes most covered parts, although the dryer motor is under warranty for 20 years.

As part of your warranty terms, you’re required to get service through Samsung and deliver the appliance to the repair shop if needed. You may need to pay a fee if a technician comes to your home.

If you want more coverage for your new dryer, Samsung has an extended warranty plan called Samsung Care+. These plans run for two, three or seven years and have some added perks:

  • If a power surge damages your dryer, Samsung will cover repair costs up to $1,000. You must be using an Underwriter’s Laboratory-approved surge protector.
  • Parts and labor for repairs are fully covered.
  • Samsung provides 24/7 support for questions or claim service.

Limits and exclusions

Samsung dryer warranties come with several limitations and exclusions. The warranty does not cover:

  • Plastic and glass attachments, strainers, filters, feed valve joints, valves and piping
  • Accessories that come with the dryer, including hoses, filters and extension pipes
  • External parts, such as buttons, knobs and cables
  • Shipping damage

In addition, Samsung may not approve repairs to damage caused by reasons outside of normal wear and tear. The warranty is also not transferable, so you must be the original owner, and your warranty can be voided by having your dryer installed or repaired by anyone other than an authorized technician.

How to register a Samsung dryer

While registration may not seem like a big deal, don’t skip it. You must register your machine to file a claim for your Samsung dryer. To register, go to the company’s registration page and follow the on-page directions. The dryer is automatically registered if you bought your dryer at Samsung.com or connected the machine to the SmartThings app.

Samsung dryer warranty cost

While the manufacturer’s warranty is free for your Samsung dryer, the extended warranty isn’t. Samsung Care+ costs vary depending on the model of your dryer, where you live and the term you choose.

You can preview the cost by visiting the dryer model’s page on Samsung.com and entering your ZIP code. You can expect to pay anywhere from $100 to $250.

Pros and cons of Samsung dryer warranties

Samsung dryers have a very limited manufacturer’s warranty, although it can be extended for up to seven years with the Samsung Care+ plan. The extended warranty also adds some extra benefits, including 24/7 help.

Pros

  • Covers repairs and replacement of defective parts
  • 12 months for defects and workmanship
  • 20 years for motor
  • 24/7 help with Care+

Cons

  • Many limitations and exclusions
  • Repairs must be done through the company's service centers
  • You are responsible for transportation to repair shop
  • Proof of purchase required to make claim

How to file a claim for your Samsung dryer

To file a claim, you need to register your dryer, have proof of purchase and know the serial number. Then you can file your claim by visiting the Repair Services page and clicking “Request a Repair” or going to My Page and clicking the “Request Service” option.

For Samsung Care+ customers, you can start a claim through the Samsung Care+ page.

Another option is to call the support center at 866-371-9501.

Samsung dryer warranty vs. home warranty alternatives

Home warranties are an alternative to an extended warranty. It doesn’t just cover your dryer, though, unlike Samsung Care+. Home warranties cover various systems and appliances in your home, like:

  • Dishwashers
  • Plumbing systems
  • Refrigerators
  • Garbage disposals
  • Stoves and ovens
  • HVAC systems
  • Water heaters
  • Built-in microwaves
  • Washers and dryers

The downside to home warranties is that you’ll need to pay a deductible for each claim. With Samsung Care+, there are no deductibles. Care+ is also valid while your manufacturer’s warranty is still in effect. In many cases, you can’t use a home warranty until the manufacturer’s warranty expires.

Home warranty policies typically cover appliances of any age, which is an advantage if you have other appliances you’d like covered that are older than your Samsung dryer.

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FAQ

What is a Samsung dryer warranty?

Samsung dryers come with a manufacturer’s warranty that covers the repair or replacement of defective parts and labor. You can also purchase an extended warranty, called Samsung Care+, that extends the warranty terms for up to seven years and adds coverage features.

How long is a warranty on a Samsung dryer?

Samsung dryers, except for the motor, come with a 12-month warranty for parts and labor. The motor has a 20-year warranty.

What is Samsung’s customer service information?

Samsung contact customer service includes phone, chat, text and email services to customers:

Bottom line

Since Samsung dryers have such a limited manufacturer’s warranty, getting extra coverage is probably a good idea. Getting a home warranty is your best bet if you want to cover multiple appliances.


Article sources

ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:

  1. Samsung, “Product registration.” Accessed Nov. 17, 2023.
  2. Samsung, “Samsung Care+.” Accessed Nov. 17, 2023.
  3. Samsung, “Samsung Home Appliance warranty.” Accessed Nov. 17, 2023.
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