NuvoH2O Reviews

4,875,589reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About NuvoH2O

NuvoH2O offers carbon filters, micron filters and salt-free water softeners that prevent scale buildup. The company offers two different products for homes of different sizes and uses a salt-free water softening system. NuvoH2O is a good choice for consumers looking for drinking water as clean as you expect from a water bottle.

Pros
  • No salt needed
  • Combination discounts
  • Softens water
Cons
  • Must change cartridges

NuvoH2O Reviews

Filter by Rating

  • (22)
  • (2)
  • (6)
  • (8)
  • (16)

Popular Mentions

    How do I know I can trust these reviews about NuvoH2O?
    • 4,875,589 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about NuvoH2O?
    • 4,875,589 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    Manor Softener plus Taste System. I was told this system is a softener but the hard minerals stay in the water so it will not help with the dry skin from bathing. 7 different installers came to my house from plumbers to handyman and everyone told me the same. I would have the pay to install it and uninstall it if the water still is hard. No water sample or anything to lead me to believe what I was told over the phone, just expenses. I returned the product after trying to get it installed nearly a month. Nuvo H20 in my opinion expects people to install the system and hope it works as it is difficult to tell it is working afterwards.

    Thanks for your vote!
    Verified purchase
    Kelcie increased rating by 4 stars.
    Customer Service
    After a positive interaction with NuvoH2O, Kelcie increased their star rating on Feb. 19, 2021.

    Updated review: Feb. 19, 2021

    Had some initial issues getting started but I am very happy to say the company has more than made up for it since reaching out to resolve the problem. I’m very happy with the customer support and am looking forward to our new filters.

    Original Review: Jan. 14, 2020

    Well since you asked... we bought a house with your system already installed. Called company and was recommended we install a new system. What a waste of money. When declined, was put on a hold so long I hung up and called back and immediately got someone who advised we email her when ready to order. Emailed. Never heard a response. Owned house for 6 months now and still no idea about these filters which certainly need changed now.

    Thanks for your vote!
    NuvoH2O
    Response from NuvoH2O

    Kelcie,

    I am so happy that we spoke and I could help you get this taken care of. Please do not hesitate to contact us if you have any other concerns. Welcome to the NuvoH2O family!

    Verified purchase
    Coverage

    Reviewed Jan. 14, 2020

    Installed the dual filtering and water softening system about 3 months ago in the Fall of 2019. We are on "city" water in Sonoma, CA which is extremely "hard". Hence, our primary objective was water softening. We considered the filtering to be a bonus. After a reasonable period of time we have concluded that the filtering has resulted in very good tasting water. A+. However, our water still seems very "hard". Bought some brand new towels and in no time they are feeling very "crispy". D- As the filters were installed outdoors, I inquired about a cover.

    NUVO H2O told me that I had to use their cover at nearly $500 delivered or the warranty would be nullified. Wished I had known that before. What I got is a big metal box part of which should have been installed before installing the filters. My plumber worked to improvise a solution with their box but the whole thing left a bad taste in my mouth... despite the A+ filtering. I would NOT RECOMMEND NUVO H2O. Hey Culligan man!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingFollow-Through

    Reviewed Jan. 14, 2020

    We installed one system as a test to determine if we wanted to install this system in all apartments. Everything went fine until the six month replacement filter did not ship. The filter is at least 2 months past its change date. Email from the company said could be several weeks before the filters ship. This failure to provide the product as advertised is jeopardizing my continued purchase of the systems.

    Thanks for your vote!
    Verified purchase
    Installation & Setup

    Reviewed Dec. 6, 2019

    We have two Nuvo systems; one for a condo in Arizona and 1 in Nevada going on 5 years now. They have substantially reduced calcium scale, are easy to maintain and allow us the convenience of drinking water straight from the tap. We will be installing this unit again on our next residence and have happily referred this on to many other homeowners.

    Thanks for your vote!
    NuvoH2O
    Response from NuvoH2O

    Thanks for the great review Cynthia!

    Verified purchase

    Reviewed Dec. 6, 2019

    My NuvoH2O system was installed in 2015. It works wonders over a salt solution water softener without the Hassle of buying salt tablets and the mess they produce. The service is great when ordering cartridges and receiving them every 6 months in a timely manner with automatic shipping. I can't thank NUVO enough.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 4, 2019

    My NUVO was leaking at the top cover and when I removed it I saw it was leaking on the inside switching valve. Called NUVO to ask for assistance on the repair and was told they would cover the part. Part showed up in a couple of days and I had it changed out in about an hour. NO LEAKS!!! Zack had me send in some pictures of the leak and the team at NUVO sent me the part at N/C. Zack was great and I would recommend NUVO to anyone. VERY HAPPY.

    Randy

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2019

    I forgot to change my card number and was needing new cartridge so I called and I told representative and he was very helpful and got it ordered for the next day to be delivered. Very helpful and quick and also professional on the phone.

    Thanks for your vote!
    NuvoH2O
    Response from NuvoH2O

    Marcia-

    We are incredibly grateful that you took the time out to leave us this note. Our company values our customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

    Verified purchase
    Staff

    Reviewed Dec. 2, 2019

    Zac was very helpful as I needed to modify my regularly scheduled order. I have (2) leftover carbon cartridges from previous orders. Zac clued me in that the carbon cartridges are to be change every 3 months and I was changing every 6 months. Now I know. So he is sending me the long cartridge now and then going back to my regular order in 6 months. Zac was very easy to talk to and very informative. Regards, Greg **.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2019

    Zack is the one who helped me with my order and he did an Excellent Job of it. Very friendly and informative about the product. We will always do business with NUVO. Very reliable company. And I think we are going to sign up for auto refill on filters.

    Thanks for your vote!
    Verified purchase
    Installation & Setup

    Reviewed Nov. 25, 2019

    We had an existing Culligan salt based system for 5+ years. Just recently, we decided to purchase a Nuvo system. The self install was simple, since we had an existing water system. Everything about this system is far better when compared to our old system. Our water taste great and we have zero issues with water spots or hard water. I would recommend this system to my any of friends and family. This is a great system!!

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 21, 2019

    NuvoH2O has changed my life in more ways than one. First I no longer have to lug those heavy bags of salt! Second, we no longer have to buy bottle water and for my family of 8, that is a huge savings. Not to mention I have that big eye sore out of my man cave aka garage! Extremely happy with my purchase and would recommend anyone to make the switch!

    Thanks for your vote!
    NuvoH2O
    Response from NuvoH2O

    Charles,

    We're glad to hear you're so happy with your new system!

    Verified purchase
    Price

    Reviewed Nov. 20, 2019

    My neighbor Mary referred me to Nuvo. After my husband passed away the salt softener was costing me way too much time and effort. Salt bags are not light first off then between the monthly cost and the maintenance I can’t keep up. That’s when Mary told be about her system and how simple it is to upkeep and what’s even better is I opted for the filtration softener complete system, it’s was affordable, no more monthly payment and no salt bags to lug to the tanks. I only have to replace my cartridges every 7 months and that takes less than 5 minutes. Thank you for making such a simple to use product and I even get to drink my water from the sink and it taste great.

    Thanks for your vote!
    NuvoH2O
    Response from NuvoH2O

    Kathleen,

    We're thrilled to hear that our product has helped you save time and money! We pride ourselves in being an afforable, eco-friendly and minimal effort alternative to salt softeners.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 20, 2019

    I was looking for an alternative to the heavy salt bags. I saw a system advertised on tv and was skeptical at first. Then I called their number and was blown away at the knowledge these folks have. The rep took her time and answered all my questions and even brought up some things I hadn’t thought about, like dealing with my iron that has been present in my well water. I will definitely recommend this company to my friends if they need a water softener.

    Thanks for your vote!
    NuvoH2O
    Response from NuvoH2O

    Mason,

    We are so pleased that you are enjoying your system and thank you for being a part of the NuvoH2O family!

    Loading more reviews...

    NuvoH2O Company Information

    Company Name:
    NuvoH2O
    City:
    Clearfield
    State/Province:
    UT
    Website:
    www.nuvoh2o.com