Hydro Dimensions Reviews

The walk-in tub is not good. The first time I used it, the showerhead came off and water was on the floor, and it's had a bad odor. The smell is coming out of the shower. I had to close the drain 'cause I could smell a lot. I told Hydro Dimensions a long while back that it didn't suit me. As far as opening the door, I don't have that much strength in my arm. I didn't know that was that type, and I didn't want it. I wasn't pleased with it.

So far, the tub's been good. The quick drain on it is excellent and the jets feel good. My wife uses the tub quite often. It makes it a lot easier on her as far as being able to take a bath. She has fibromyalgia and being able to sit and soak helps a lot. The only downside is we've got a tankless water heater and it's slow to fill.

The installation went very well. They filled it up in the backyard before they brought it in to show me how it worked and how quickly it drained. Once they got it installed, they ran me through two more times. They filled the tub and showed me how to use it.

I like our Hydro Dimensions tub real well. It has a quick drain. The only problem we had was the valve that runs from the door was faulty and we had to order a new valve and get it put in. But we didn't have to pay anything for it and it was quickly delivered. When we called and found out what we needed, they sent it right out. We put the tub in ourselves and it was easy.

Hydro Dimensions had a nice display model set up and a good salesman named Phil. He went over all the details with it, the company, and the background of where they started this stuff, that they are one of the original tub makers. I was impressed. They came out and did an estimate and we ordered it. They were very responsive to all the questions we had. They never put one in like this before. The window was right beside the tub. They sent the manager of the installation department out and he had ideas. They had to put it out where the old tub was then build a shelf down below the window and up and over. But it looks good. It looks like it was built into the house.

The walk-in tub is all right but the wall around it doesn't seem strong. When I would get in the bathtub, the caulking mostly all pops out. They came over and fixed it and we waited two days before we got in again. But then, my granddaughter got in and several sections of it popped up. I guess the first contractor who sold it to me didn't consider how big the tub was and he forgot to measure the entrance to the bathroom.

The installers cleaned up after themselves and did a good job. I like the tub. The quality is excellent but I keep running out of hot water. I have a 40-gallon tank and it goes through the whole tank very quickly. They told me that was adequate.

I ordered the Hydro Dimensions' product through Lowe's. They shipped it and we had it put in. The install was easy-peasy. Two gentlemen did it and it took about four hours. The tub is great. It's been filled up and ran a couple of practice runs. I would recommend Hydro Dimensions to a friend, but I would tell them the the price is high.

The installation team from Ideal Exteriors was outstanding. The one I got has air bubbles and grab bars. My wife uses it and she loves it. She doesn't even wanna get out. I love my experience with Hydro Dimensions.

I went online looking for walk-in bathtubs. Then this lady from Hydro Dimensions called me, and they came out and demonstrated. So, we went with it. They looked at the bathroom, they measured, and they did everything. They sat down and showed us pictures of what they had and told us what they would do. The rep seemed very knowledgeable about it. He answered all our questions and he was very nice. Installation took two days. It took three days to get the tub in from where it was coming from. They came on a Friday morning at 8 o'clock and they finished on Saturday. While it was outside, they filled it up with water and went through everything. We have all the special features of the tub. It has music and light. It has different colors. I have used it with the jets. It's very beneficial.

We called Hydro Dimensions and someone came up the next day or two and gave us an estimate. They did the measurements, set us a date, and they came on that day and put in the walk-in tub in one day. It was ideal. Our tub is white with bronze faucets and there is a shower. I love the walk-in tub. It's easily cleaned and it's easy to get in and out of. I've been very happy. We had a wonderful experience.

The installation was three days and it was quick and professional. I love the walk-in tub. It has massaging jets, bubbles, handheld shower, and a quick drain. When it drains, it's quick and it's quiet. It's very expensive, though.

The techs from Hydro Dimensions was great. It was the first time I'd ever seen a whole side of the house that had to be taken out to get the walk-in tub in. But they did. It took about three days. I like the whirlpool the best. But the bubbles seem to help my skin and legs. The only drawback I had is when we ordered the walk-in tub, I wanted to order an extra heater to make sure the water stayed warm. I wanted for the aromatherapy and the light. When the company split, all that got dropped. The owner of the old company took the money and did something with it. But Scott, the owner of the new company, knocked $1,000 off. He came in and paid for it himself so I would have this tub. I would highly recommend it. I bought it for me but my wife's in trouble with vein issues popping up in her legs. And since she's been using that tub, that's even got a lot better.

The Hydro Dimensions rep was good. He was really informative and funny too. We really liked him. The installers were professional and good. They knew their job well. They knew what the other one should be doing. They worked really well together. They finished in two days. I like the massage part of the tub.

Hydro Dimensions makes a great product. When we found the walk-in tub, we liked it, and everything was on the right side because I didn't want to step up against the wall that I couldn't get to. When the walk-in tub was shipped to us, it was packed nicely. It has some cool lighting. It goes underneath the faucets. And I could change different colors. It also has the jets and the blowers. If we turn the blower on, we get a lot of activity. They're adjustable. And I could put aromatic liquid into the thing. The tub works very good and we like it. It makes us sit there and relax more, because wait for it to fill up so we spend more time in there enjoying it. The drain time is excellent. I could watch the water go down. That's important, because we couldn't get out of it until we get the water out.

Since having the tub, it has improved my body pain. It's probably the best investment that I've made.

The experience with Hydro Dimensions was wonderful. The rep was very professional and the crew who did the installation were very good and worked straight through. They got it done in a day. The guy told us though that they would put the rod in for a shower curtain. But they did not. It's not that big a deal but that happened. My wife loves the jacuzzi. She can't get in by herself. So, I have to almost put her in there. But that's not a valid complaint about the jacuzzi. It's just her situation.

They did everything, and we didn't have to do anything, so that was a plus. We usually do everything, so it was nice for them to do everything. They even tore the wall up and cut it out so they could get the bathtub in, and then put it back exactly the way it was. The installers were two guys from Texas, and they were excellent workers. I have the lights in the tub, and then I have the heater after 20 minutes, which comes in handy because I'm usually in it for about three hours. It also has a blowout system. After you get out of it, it blows out the line so mold doesn't build up in there. It has a function of either air jets or water jets or both. Then you can take a shower or a bath. I always take a shower rinse off after my bath, so I like that concept also.

My bathtub has jets and, and it drains in two minutes, but it takes 17 minutes to fill up. I'm not used to my bathtub yet and I don't like the way it drains because I turn a knob to raise the drain cover up with a chain on it, and it won't stay up. I have to lift it out of the hole completely.

I'm very unhappy with Hydro Dimensions. The rep gave his presentation and told me how they would back the product up and have a lifetime warranty. If I had any trouble, they would be here to help me. The handle of the tub is too tight and it's rubbing against the tub. You can hardly get it closed and get it back open again. Also, they told me that the tub would fill within five minutes. But it takes 17 minutes to fill. But they started ghosting me. My granddaughter's husband has been working for weeks because I have $12,000 tied up and I need something. But they're ghosting him too. I have COPD and I have trouble breathing in a closed shower. I spent $12,000 and they won't even talk to me.

Zach, the rep, was very good and I was very impressed. He answered all my questions and was very helpful. My tub is 30 x 53. We got the air bubbles and we like it. They have a built-in bar on the side. It comes with another bar that you can use outside. It seems very safe to us. It seems to be a good tub and we're happy with it.

Alan from Hydro Dimensions is probably the best salesman I've ever met. He's a wonderful fellow. He straight up told the truth about everything and was willing to back up anything he told me. You also can't beat the two guys that came from Iowa to put the tub in. They were the kind of guys you could just leave in your house and go away and they'd be fine with it. Not having to step in the old tub is worth a lot. The only thing I have trouble with is opening and closing the door. My belly gets in the way. But I like how the tub looks.

They did a great job in the installation of our Hydro Dimensions. They were very efficient. It's nice, it's a small-sized tub. It's for my mother. However, they complained about the stopper for the tub quite a bit. We're short people, so we can't reach over in there, which means we've got to step into the tub and get around the door and make sure that we get that stopper in correctly.

The sales rep was great as well as the crew. The workers were very efficient. It took a little time to get the job started, because everything needed to be ordered and then brought in. But after they started the job, everything went quickly. We have our own private bathroom and that's the next one we're planning to redo and have done, but my daughter is the one who's been using the Hydro Dimensions tub and she loves it. She works in the medical office, so it's nice for her when she comes home when she's been on her feet all day long and is able to relax in the tub. She's very happy with it.

Hydro Dimensions is responsive to complaints and issues. I told them one part of the shower broke. They sent one, but it wasn't what I had before, so they sent back to me another one, the one that I had before. Also, the walk-in tub is good quality. I was having some issues, and using it helps.

A couple of people came out and Hydro Dimensions was the most reasonable and their product seemed equal to everyone else's. I went with the best deal. The installation crew was good. I had a little problem at the end. But other than that, it was okay. I was surprised how much water it takes. It kinda empties your water tank. So I'm not really crazy about using it. But other people in the family have loved it, and that's fine.

I'm waiting for a phone call because the tech got the hot and the cold attached to the wrong handle. He's supposed to call me to see when he can come by. I love the tub but I don't know if I got a good price or not. The tub has a built-in seat, and lots of jets. It has a shower attachment thing that I can use if I want to. I like it. It helps my back. The first time I used it, I did it later at night and I went straight to bed.

The rep from Hydro Dimensions did okay. The installation went good and my wife likes the tub well.

Our new walk-in bathtub from Hydro Dimensions is fabulous. It's got a heater. It's got the jets. We did have to put a seat in it, which is just to get some height and comfort on the butt. We put in a headrest because that's what we like. It's great.

The Hydro Dimensions sales guy came over and gave us a price. Then, it took three months for the thing to be brought. We bugged them several times, "When is it coming?" and we thought they never would tell us. They said they didn't know. We worried there for a while. Other than that, we had no problem. We like it, especially the fact that it has the whirlpool feature. We use the walk-in tub every day. However, we currently have a little problem. We're intending to call the guy who installed it to see if he could arrange to come out and see about replacing two of the little jets for the massage. One of them, invariably, pops out by the time I'm through with the whirlpool and I drain the water.

The process with Hydro Dimensions was very easy when I was going to purchase the tub. It has a shower that's mounted on the wall, and the walls are plastic. Then, it has the textured floor.

Our Harmony Tub has six water jets up the back then all the air jets on the floor and around the seat of the chair. It's next to the smallest size that Hydro Dimensions has that fits into our area, and we use it all the time as a shower. We can fill up the tub, and the water comes up to the seat. However, it doesn't totally cover those water jets, so we can't turn them on ‘cause it flies water all over the place when it just covers the bottom ones. They have to be all covered.

The Hydro Dimensions tub has a shower seat. It's a walk-in tub for old people. I love it. It wasn't hard to purchase but it took forever to get here. I had a construction crew put it in and everything went okay. They rebuilt my whole bathroom. I have done that many times so it wasn't our first time doing it. I had two full baths but to make more room and a bigger bath, I cut one bath in half and got rid of the shower and then pushed back the wall and made a nice bathroom for the walk-in bathtub.

Everybody I dealt with at the Hydro Dimensions dealer was great. I got the tub for my mother. It has water jets and air jets. You can stand up to take a shower or sit down and take a whirlpool.

The installers came early and had everything to set up the walk-in tub. The walk-in was smaller than the original tub, but they added shelves so there were no gaps between the wall and the tub itself. It was like a custom-made tub. There were three installers, and they were so wonderful in everything. They cleaned up all their work and picked up all their equipment. They even had to take out the trimming of the doorway, put new trimming in, and people wouldn’t even know it wasn't the original trim. The installers also had to take down part of the trim in the hallway, and they cut it so it matches.

I bought a tub at Lowe’s, then it was friends of mine that did the install and they did a good job. I haven’t used the tub enough, but I like that it helps with my aches and pains. I had a few problems though. Hydro Dimensions left out a lot in the package, then the drain broke. I talked to a guy named Joe in California and he was 100% on the ball. They sent me the new part right off, and I hadn't gotten it put in yet, but overall, I would recommend them to somebody else.

We bought our Hydro Dimensions walk-in tub directly from Lowe's, and there was an initial delay in getting it. It was supposed to be shipped to the store and it was delayed another month for some reason, but it turned out all right. The tub is a little over the head of a layman installing it and it took some time, but my husband got it installed just great. He's very handy building all kinds of things over the last 30 years, and he said the instructions were lacking. However, the company was very helpful when my husband had to call them about some questions, and there was one part they had to replace. Maybe he accidentally compromised it in installing it and they sent another part. The walk-in we got was one that had LED lights and all the bells and whistles of different air. It's very well-made, and I like all the jets and the luxury of the LED lights. It makes it a bit more luxurious.

Hydro Dimensions was a very good company to deal with. They sent a person here to sit down with us and go over everything. We then put a down payment, and they weren't supposed to come till the first week of July, but they were here a week and a half earlier. The men they had working were excellent, and everything was cleaned up afterwards each day that they were here. We can't say enough.

The gentleman that came in was a great salesman. He wasn't too pushy, and we weren't cornered into buying the tub, so we weren't resistant. We considered what he said and decided it was something we wanted. Installation was magnificent. It only took hours, and I've never seen such competent three young men. Even on their van, they said, “No stupid people allowed.” They were cocky, but they were good and funny. It makes me wonder why we can't get competency like that in everything. The world would be so fine.

Hydro Dimensions could have pushed the banner a little bit more for an in-line heater since I don’t have it. The size of my tub didn’t come with one. But the tub has the whirlpool and the air jets. I like the relaxation and I’m not up there in years yet, but I can foresee the safety. I’ve had two hip replacements and sooner or later, I’m gonna take a fall.