Discount Water Softeners Reviews

Our old water softener system was in a bad shape. I had to replace it as I needed soft water. I purchased one from the Discount Water Softeners' website and the ordering process was easy. The Discount water softener works awesome and the cost is reasonable. Also, the shipping was really fast as it took about 4 days.

My old water softener system went out on me after 15 years, so I needed a new one and Discount Water Softeners' technology and price were intriguing. When I ordered their water softener, I did most of it online and their website was nice and effective. Then I confirmed my order over the phone with the rep to make sure that I was getting the right stuff. Since I had already done most of the research, when I chatted with their consultant, it was about confirming that what I was buying was the right solution. But the solution that I purchased from them was garbage. It doesn't perform to the level of efficiency that it was supposed to and I’ve never been able to successfully get it to complete a cycle without running out of hard water. I've made all the adjustments, but it's still running less efficiently than something I would buy from a big-box store for half the price and get a better performing solution.

My softener had died. It was 20 years old and wasn't softening the water at all. I'm on well water which is extremely hard and I like the feel of soft water. So, I went to Discount Water Softeners' website and ordered a water softener. The process was pretty seamless. The site kind of walked me through everything pretty well including installation. It was also very easy to define how many people in the home and what the demand would be. The only thing I struggled with was trying to get my well company tell me the hardness of the water. They didn't really want to disclose a lot of that stuff for reasons I'm not sure.

I built a new house and needed the water softener because we're on a well and we have tannins in our water. I went to Discount Water Softeners' website and got their Upflow Genesis water softener. The water softener seems to be fine, but I picked up a core separator and the top of it blew off while I was out of the house, which flooded my basement. It happened the other day and I haven't called them yet. But overall, I would recommend them.

My old water softener unit stopped working and I got the Genesis Upflow Premier unit as a replacement. I ordered it through Discount Water Softeners' website and it was simple and easy to use. They had everything laid out well and it worked out well. I've been using the water softener but it's not working exactly as I expected. I've reached out to Discount's customer service support, and they sent me a confirmation email that they received my request. But I'm still waiting for somebody to contact me. The company itself has been great and I would definitely do business with them again. But the product that I've had has not been ideal.

I purchased an income property and it did not have a water softener system. The property is located in a place where there is very hard water. The dishwasher and the washing machine didn't work. All the aerators were covered with lime and calcium. I was putting in new appliances and decided to put the water softener to make sure they would work well. I purchased the Genesis Premier UpFlow from Discount Water Softeners. Their website has pretty good comparisons and I have purchased four water softeners off their website at different times.

We have hard water so we got a water softener system from Discount Water Softeners. I talked to them on the phone and visited their website too. Their website was good and their rep was great. It was good talking on the phone just to make sure I will get the right product and they were very helpful doing that. And then once I knew that, it was easy to go online and do it all there. We explored through all the options and they made sure I was getting the right size. So far, the quality is good and the cost was great. Since then, our water is softer. I’d recommend them.

This company's product is 100% US-made and from talking to them over the phone and reading reviews, it seemed like a solid product. I was replacing an older unit and was ordering from Discount Water Softeners online. But then I started a chat and had a phone call with someone. The representatives I spoke with were totally fine. I knew what I was looking for but they did help guide my decision-making as well. Then I did the installation myself. There were no issue and now, it's working fine. Discount Water Softeners has good customer service and good quality product.

Our water softener system in the shower went out and the water was hard. The water didn't soap up and there were no suds in the shower. Our skin and hair didn't soften and it made our skin itchy as well, so we wanted another system. We then bought a system from Discount Water Softeners because of the price. Its quality seems good and we don't have any complaints.

I had hard water and I purchased the water softener and water purification under the sink from Discount Water Softeners. I bought them through the website and it was easy to navigate. Then, I had some issues with the water purification thing. It wasn't producing water and it wasn't building pressure. I went around and around for a while with their service department in trying to get that figured out. In the end, they sent me a new one and that seemed to work great. But it took a little while to get a replacement sent over. Other than that, the quality of the items seem to be fine and using them made my wife happy. I would recommend Discount Water Softeners.

I've tried a water softener at one of my friend's house. Since I liked it, I also got a water softener and ordered it over the phone from Discount. The representative was easy to work with. However, I'm confused and I have some questions 'cause the quality of the water at my friend's house is better. Also, we see a lot of salt build-up around the faucet and we didn't get a proper manual on how much salt I should put in the salt bucket. We feel like the water is not coming the way it should and sometimes, after the reconditioning cycle, we see that the water comes out really brown and we have to flush it.

I ordered a water softener from Discount Water and it got here quicker than I thought it was gonna get here. I've never ordered anything that big in the mail and there were no problems. Everything showed up and I installed it. Their website was also easy to navigate and their product had a decent price too. I bought the whole-house system and so far, the quality is good and it's is doing what it's supposed to do.

The house I bought had a water softener system but I had to keep resetting the computer board as the system was probably 16 years old. There are softeners that are a lot more energy efficient, so I didn't want to battle with the old one. I purchased my new water softener right through Discount on the internet and the ordering process was fine. The Discount water softener seems to get rid of the iron real good. I know softeners don’t get rid of iron, but the Discount water softener gets rid quite a bit of it so I’m really happy about it. The only trouble I had wasn’t really the softener’s fault. It’s just that there was too much salt in the bridge, so I had to flake the bridge in the tank and it has been working fine now.

The system I got from Discount Water Softener was for a new home. I'm in an area with hard water and I was given recommendations. When I did price comparisons to the Big Box, Lowe's and Home Depot, Discount Water was cheaper enough. I purchased the whole-house system through a website and the ordering was pretty straightforward. I had to do some research on the size that I needed. Online shopping for a water softener is a little tricky because you have to know how hard your water is and the grains per gallon, but once I knew what size I needed as far as going on that website and finding the right size, it was pretty easy.

I have hard water. I went on the website of Discount Water Softeners and I decided to purchase their product online. The ordering process was moderately easy and their website was easy-ish to navigate through. But there were some things that were a little strange and confusing, but not terrible, so I had to call them. I dealt directly with their customer service reps and they were fine. When the product was delivered, one part came broken, which was kinda disappointing. They shipped me a new part but it was sad to get a part that was broken in shipping. Also, the installation instructions were subpar at best. There were instructions on part of it but there were no instructions on how to put everything else on. That was pretty bad. Other than that, I've noticed a difference in my water since having their system. It’s not earth-shattering, but it is better.

When I purchased the Fleck 5600, I ordered it through the Discount Water Softeners' website. The process was quick, and their reps contacted me through email. However, the last product I received looked like there was a shift to a different manufacturer, so it came a bit different from the other products they had. In addition, they need to deal with a better quality control on their shipment through UPS. Given the quality of the items I've purchased, I’m switching to a different supplier.

I was able to get the water softener unit from Discount Water Softener for half the cost as compared to the places that deal directly in it, so I was really happy. I then had the unit installed by my own guy and he also recommended the unit because his has lasted close to 30 years. I'm really happy with what I got. I can see how many gallons it has before it recharges and it keeps a running count. That's a really nice feature that I enjoyed, and it's easy to use. It's all touch button and I can reset it. It's a pretty nice system and the water's a lot better using it. I would highly recommend it.

I'm running on a well and it's known to be a hard area so I needed to get some of the iron out and some of the softness in. I looked at a lot of different products and purchased the Fleck 5600SXT from Discount Water through their website as it seemed that it was the best value for my money. However, I was disappointed that I never got a response back when I placed a request for a basic setup initially. I was able to get a setup to what I believe is correct, but I'm not 100% sure for the size of softener that I have. We've only had it for six months but it seems to be functioning fine and it does its job. I'm also using an iron out salt so I don't have any redness in any of the fixtures in the house. I've been very pleased with my experience and I'd recommend them.

I'm disappointed with the Genesis model that I got from Discount Water Softeners and I'm thinking of returning it. I was replacing my previous one because it was so old and something in it was failing. I figured that the kits needed to do the maintenance on it were almost as much as the softener. When Discount offered Genesis, I liked the idea of not using as much salt. Also, while all the traditional water softeners were downflow, Genesis was upflowing and the water has gone through a lot of salt. It also says on their website that everybody's been satisfied with it. There's none that's been returned. After doing research, I looked at the size of it and then I picked the model.

I replaced an existing water softener system and purchased the mid-grade product from Discount Water Softeners. My interaction with the sales consultant was great and the quality of the item I purchased was very good. I noticed that the product uses a lot less water than the previous one. We also noticed that the water usage is down as well as the salt usage.

We have hard water, and I did a little research and found Discount Water Softeners to be good. I installed the Genesis water softener and it was pretty straightforward. I've only had it six months but so far it's been fine.

I purchased a Genesis Revolution 64,000 Grain Water Softener from them on December 20, 2017 and installed it approximately 10 days later. My water hardness before the installation was between 25-26 GPG and has continued to run that consistently before entering the softener. Initially my softener worked as described, or so I thought. One afternoon in February I decided to re-check the hardness of my water, and it had increased to between 15-17 GPG with over 900 gallons left before regeneration. I performed a manual regeneration and the water hardness dropped to between 0-1 GPG. I then re-checked with approximately 1000 gallons remaining before regeneration, and again, the hardness had increased to 15 GPG.

Our water is really hard, so we needed a water softener system. We purchased the 60,000-Grain product from Discount Water Softeners through their website. Their online site was okay and I didn’t have any problems at all with it. I was happy with the cost of the product that we purchased. So far, the quality of the system is good and it's comparable to the other system that we had before which has been replaced. The experience was straightforward and I followed the directions for the system. I would recommend Discount to others.

We were buying a new house and we wanted to get a water system and get it right the first time. I got the Genesis system directly through the website which was basic and user-friendly. We had been in the home for two months while we were waiting for the system to get here and my wife was very vocal about being itchy. Then at first, I was still itchy and I thought the system wasn’t using the salt I put in. But we've only had the system for less than a month at that time. We've had the system for three months now and when I looked, the salt is more than half empty and the system has been good. My wife hasn't been vocal about being itchy either. Overall, my experience with Discount Water Softeners has been easy.

My wife wanted a water softener system and I purchased the Premiere Discount Water Softener. The online ordering process was very easy then I had a professional plumber install the system for me and it went well but I might have been able to do it myself. So far, the quality of the product seems to be very good and the water is a little softer and different now.

I was replacing an old unit and the whole deal was in the price. I also verified that I was purchasing the correct equipment with a sales consultant and she was a very knowledgeable person. That was what made my decision to buy. Discount Water Softeners has got a good website too. It's very user-friendly and they tell you exactly what to do. They also have tutorials on how to install the product. When I bought replacement filters from them, shipping was very fast and efficient. I’d tell others to purchase there than a local place. They are a very good company and I'm very happy with the system I got.

We had our other water softener for almost 20 years but it failed and we weren’t happy not having a water softener so it was time we purchased another one. We read about different brands and features, and Discount's website was easy to navigate. It even allowed us to compare different models and we picked what we thought was a good buy for what it did. My husband also called to make sure he understood all the features and he was satisfied with their answers. Then we went ahead and purchased the item. It was a simple thing to buy online and the cost was fair. We’ve had the product for a while now and we're very much happy with it. It’s working fine and I’d recommend others to purchase from Discount Water Softeners as well.

The water system that was in the house that I bought was really old and wasn’t working right. So, I bought a Genesis Water Softener System on the online site of Discount Water Softeners. Their purchasing process was very easy and their website had a lot of information and videos. I had a couple of questions on some different issues, so I called their sales consultants and they were really helpful. They also sent me some videos to look at. So far, I’m very happy with my water system. The cost was about what I expected to pay and if I bought it locally, I probably would’ve paid a little more. So, I got a better price by buying it online. I would tell people that I use Discount's system and that they should give it a try.

I work with purified water so I've used water softener systems. I've always done my ordering from Discount Water Softeners' website and I've never had any issues that I couldn't resolve over the internet. The website is very well put together with a lot of information and everything is categorized nicely. They've always been extremely reliable and cheap plus the shipping has always been right on point. And the items are in perfect condition and everything's brand new. The package is great. Also, they're local with one of their branches in Florida which is another reason why I used them. I have high remarks for Discount Water Softeners. In my line of work, it's hard to find a place that you can rely on knowing that they're gonna have the parts I need. I recommend them to other people, too.

The water here in Florida is really hard so we needed a water softener system. I liked Discount Water Softeners' price. My system pays less than $1,000 and the others were probably $3,000 and $4,000. A friend of mine who bought one of their systems told me about it so I went ahead and bought the same through the website. Discount could get a better page especially when you do mobile. Their website was like all over the place. But so far, so good other than that. And I referred a few people to Discount.

I put in a new shower and I put it in a new bathroom. I was starting to see scale and stuff build up, and I didn’t want it destroyed, so I decided to get a water softener. The pricing of Discount Water Softeners was good. However, I had a little problem. I was missing a part but they shipped it right out to me. So, it was all good. It’s been working out great and I noticed a 100% improvement in the quality of our water since having it. Our drinking water with that included with the reverse osmosis system is outstanding.

Somebody mentioned the Discount Water Softeners website to me. He was really satisfied with the product and said they had decent pricing so I went on there and looked at some of the models. The website was real easy to navigate and you can plug in your household size. I purchased a Genesis model and there was some deal you could get if you bought the quick connection kit with the water softener upfront but I didn’t realize that till after. I talked to a sales consultant via email and tried to get him to retroactively apply it. But he wasn't able to do that. I would’ve thought that they would honor that considering I had just bought the water softener which wasn’t a cheap purchase. But I still went ahead and bought it. The shipping went all smooth and nothing was damaged.

I bought some charcoal bedding for my softener from Discount. I put my order online and they shipped it, and I got it in two days. And its quality is very good.

I’ve ordered five products from Discount Water Softeners over the phone and I've spoken with the same guy every time I’ve called, but he’s been great. I've been working with Discount for a year and a half, and they've been sharp with the water quality issues I've been working with. Everything’s worked good so far. They’re worth using.

We have hard water so we purchased a Genesis water softener online. On the Discount Water Softeners' website, it says there that the water softener is going to regen at a delayed regen time. The rep, whose expertise wasn’t good, was adamant about this and turned it to the on position so it regens at 2:00 AM every day. I needed to have that setting set to the off position so it only regens however long the regen cycle takes. But that was also the opposite of what they tell on the video and in the instructions that come with it.

I was experiencing scratchy skin and dry hair, and then my plumber recommended Discount Water Softeners. Our dealings with DWS were all over the internet. I have had the unit for four months already, and it has been great. It has not, however, solved my itchy skin, but that is okay. Overall, I would recommend them.

I've got hard well water. I went with Discount Water Softeners because it has a good price and a good website that was helpful to get me up and running without any problems. I ordered it online, and the instructions were straightforward and everything worked. I have had the unit for five months now and it seems to be operating properly. It was worth the money.

My old water softener system broke, so I needed a new one. I purchased the Fleck 9100 96,000-grain water softener from Discount Water Softeners through Amazon. It was easy to find the product that I was looking for. To a certain extent, I was replacing an existing product, so I pretty much knew what I wanted. So far, everything has been great with the quality of the product that I got and I would recommend Discount Water Softeners.

Genesis Revolution 64,000 grain Water Softener - I purchased and installed this unit six months ago. At first, it worked extremely well but recently stopped working altogether. It runs through its regeneration cycle as programmed but makes no soft water. I worked through the troubleshooting guide checking everything that was suggested but nothing worked. I then attempted to call Customer Service but no one answered. I called five times over two weeks each time leaving my name and contact information. I never received any response. Once, someone actually answered the phone only to tell me no technicians were available but assured me someone would get back to me right away. Nothing. This is absolutely unacceptable; This unit was not inexpensive. If you choose to buy one and it works for you consider yourself lucky because if it doesn't you are on your own.

I’m in West Loxahatchee River in Florida, and the water had tannins in it and was dark. I bought a house that had a water softener at the property and it needed to be rebuilt. And I had a neighbor who had used Discount Water Softeners and said that their service was good. So, I called and set me up and they sent me all the stuff that I needed to put new guts in my water softener. The product is supposed to take out everything. I had to get two different types of filter that go in it. One’s a regular one and another one’s some special thing that takes out the tannins and the colors.