Puritan's Pride Reviews

I have been purchasing products directly from Puritan's Pride for years. I have appreciated their buy 1 get 1 or buy 2 get 3 sales. Recently, I need a product quickly. I went to Amazon and found that the Puritan product I needed was priced less than the buy 1 price, even when I considered the free product. Thus it appears that Puritan's Pride is not charging you the real price for the first item and giving you an item free. The product at Amazon was: Puritan's Pride CoQ10 100mg, Supports Heart Health, 240 Rapid Release Softgels - Price: $24.83$24.83 ($0.10$0.10 / Count). At Puritan's Pride: Puritan's Pride Q-SORB™ Co Q-10 100 mg - Buy 1 Get 1 Free 2 for $63.49. Thus their sales appear to be deceptive advertising. I did a check for two other products and found similar results.

I ordered over a hundred dollars in products which never arrived. I finally called to see where my order was. The company shipped it to Albania (my address is in the US). I asked for my money back (or the product re-shipped). Was informed by 'Jason' that he had to find out from New York what he should do. Is it rocket science? I paid for a product that I didn't receive. He should know what to do; he works in customer service. I asked to speak to his supervisor; he told me that she was 'unavailable'. He told me that he would find a different supervisor. I've been o the line for over a half hour waiting for 'a different supervisor'. So I'm out over a hundred bucks, I have no product and the company has ** around with a morning of my time on the phone and I am no closer to getting a refund. STAY AWAY FROM THIS SCAM.

Used their multivitamin with 2000 D for 2 years. After first year my lab showed I was at 20 and above 30 to 100 is normal. Second year I added 2000 D with it. My lab now says I am at 24. Not sure if their is any vitamin D in their

I had ordered some vitamins twice, after 2 weeks of placing each order, I called customer service and they mentioned that it was delivered. Both time I got different answers, so I asked for my money back. The lady that answered mentioned to me that the refund was not process. So the new lady did it again, so I am waiting for my refund again. Very disappointed with their responses. I will not order from them anymore.

I have been purchasing vitamins from Puritan's Pride for 25 years and my orders are always correct and delivered on time. Their prices are very affordable and they always have wonderful specials. Their employees are courteous and very helpful. I would not shop anywhere else.

Puritans Pride is one of my favorite brands. Very prompt in service and product is trustworthy. Prices are generally comparable to other top of the line vitamin shops, and they always have what I need.

When I wrote a requested review for Puritan's Pride, I had some negative comments regarding the quality of one of its products. Puritan's Pride denied the review. When I contacted Customer Service regarding the denial of my negative review, I received a firm reply saying that Puritan's Pride will contact me. I never heard back from Puritan's Pride again. As for its rewards program, you must purchase a minimum dollar amount to get any reward points at all. It is a shame because Puritan's Pride has a nice line of products but terrible customer service.

I love Puritan's Pride vitamins!! They are a great, high quality brand. I especially love the ones that come in the form of gel caps. They are very well made and none of them are stuck together when they arrive...even if the destination is hot, humid Florida. A lot of times you can create your own "Buy 1 Get 2 Free" specials and you can always get coupons. They just do not always have the vitamin I am looking for. I applaud them for their great prices, quick delivery, and great quality!!

Puritan's Pride is the only vitamin store I use. They offer some great deals. I get a rebate by ordering through Ebates.. Every little bit helps. They also have some yummy treats. I like to order dark chocolate covered cherries for him when I order my vitamins. Fast shipping. Would recommend to others.

I really like the service and selection offered by Puritan's Pride and what they do to make your purchase experience enjoyable. I would recommend this company to anyone who is in the market for quality vitamins and health tablets and ensure that they will not be disappointed with any purchase.

Especially like their buy one get two free on most of their vitamins and supplements. Since have two other people using the product helps to have free stuff. Starting using Puritan Pride five years ago and not found any other place that deserves my patronage as this website.

I have been a customer of Puritan's Pride for several years and they just came out with a rewards program to complement their frequent special sales and discount offers which gives you an incentive to take advantage of the deals and get healthy supplements in the process.

I've been buying supplements from Puritan's Pride for 30 years. I've gotten positive result from their products. I've used them during 10 day cleanses and I feel great. I don't recall any order issues.

They have the best prices. I love it when they have their buy one get two free sale. I stock up all the time. They also have a great selection of products. If I'm not sure about a product, they have a really good description on each product page.

They carry the various brands that I prefer and at reasonable prices. I have recommended them to others and will continue to do so. In fact, it’s time for me to reorder and I sincerely appreciate the generous on-line coupons and specials.

They have great deals and have exactly what I need???. I did have to switch my amount of emails I received, to once a month, as they really bombard you with several emails a day. I like getting free stuff with your purchases.

Puritan's Pride has been around for ages. They are doing something right. Huge selection, but in recent years I notice that prices go up on "fashionable" (i.e. the ones that receive media coverage) vitamins and supplements.

I’ve been buying from Puritan's Pride for at least 5 years. I’m pleased with the quality of the products they sell. They have a great selection, carry many brands. They run sales very often, the shipping is quick and fast.

I have used Puritan's Pride for many years. They sell quality products, and they have good customer service. They also have excellent sales throughout the year. I use these sales to stock up on whatever supplements I need.

Puritan's Pride stands 100 % behind their products. Quality you get outweighs paying a little more!. I've shopped other outlets and always have come back to Puritan's. Customer service has been more than helpful.

Way too many emails. The deals change so you have to watch the switch. Good prices. They need to cut back on the emails and keep stable prices. When a deal can't be had I can usually find a deal somewhere else.

I've been ordering vitamins for the past few months from Puritan's Pride and love their affordable pricing. I've placed several orders with no issues. They have been around since 1973 so I knew they had to be a reputable company to order from. I also saw they have high-quality standards and I haven't been disappointed yet with what I've received.

I have ordered from this company in the past, but it looks like their QC has gone Downhill. 3 of 9 items in my order were Missing. It was like they "didn't think I'd notice". PP promised to ship the missing items, but information (Tracking info) is proving hard to come by. Could be a COVID0-19 Thing, i.e., skeleton staff, etc. but I don't know. Will consider shopping online elsewhere, next time.

I ordered 2 products, and paid a $15 express fee for shipping. At the time of order, they were in stock. After receiving no order after a couple days, I emailed to inquire. They informed me the product was out of stock, and I would have to wait 6 to 8 weeks for my products. Unacceptable, since they took my payment via PayPal within seconds of placing my order. Also, no history of my order on my account after 2 weeks. And no more responses to my inquires. Only constant emails advertising their wares, which I had to block! Beware, this company is shady!

I have been trying to find out about an order that I was suppose to receive on March 17th, I have called at many different times of the day but nobody ever answers the phone you just go to queue and wait and wait. I have sent multiple emails trying to get an update on the status of my order and I get absolutely no response whatsoever. I am guessing the chances of getting any kind of refund is going to be a NO...

I've been PP's customer for few years, and I'm always happy with their selection of products. Also their prices are unbeatable, especially "Buy 1, get 1 or 2 Free" deals. I always make sure to check their clearance section and find some gems there too. I never had to deal with customer service until the last order, as all my previous orders were processed in timely manner and to my satisfaction.

Disappointing customer service. Placed order for Zinc as well as Cherry Turmeric. Order was paid for via credit card and received confirmation email from Puritan's Pride that it had shipped. Received confirmation email from UPS that order had shipped, with tracking information. Great.... However when I tracked the order on the day it was to have been delivered, I found out that the order had been returned to the warehouse. And now (march 20) all Zinc related products are out of stock. For obvious reasons. After working with CSR located in South Africa for 2 days. Answer is: we don't know why product was recalled after shipping and we will refund your money. After waiting 1 week, and placing a group order with friends who were depending upon the order - not a very satisfactory resolution. Product is average. Customer service is poor.

The herbal lax capsules really suck! The past 3 orders, I order tabs and it changes to the caps! WTH?!? I have ordered from this company for most of my life and now I am seriously thinking about taking my business elsewhere!

For years I have used Puritan products. Now I have lost trust in the company. The customer service department has been outsourced outside the US and the competence is non existent. I called about an order and the first thing he said was that it was shipped today. Obvious lie because I had already received the order with one item on backorder, which is what I was calling about. He informed me it was still on backorder and would be for another 3 months. OK, so why did you decide to charge my credit card for the item. Now I have to dispute the charge. Also, on my account it shows entire order as not shipped. Record keeping not up to date. Me thinks Vitamin Shoppe is better way to go.

I bought 9 of the largest bottles of Double Strength Glucosamine Chondroitin and MSM Joint Soother® For my family last year and I did the same this year for Thanksgiving. Not only this time they delayed the delivery by 2 months (ordered end of Nov, thanksgiving week, arrived early February 2020), all the products has an expiry date of Jan 2021. Keep in mind this is a 480 pills/bottle. We called customer service but they refuse to do anything about it because “we don’t have the bottles anymore.” Consider alternatives.

I've been a long time customer (since the 80's) of Nature's Bounty Co., which owns & operates Puritan.com, perhaps the largest American online seller of vitamins, minerals, herbs etc., since the beginning of the Web. They have always utilized 'volume pricing' (regular options to 'buy one get two free' and buy two, get three free'), are very diversified with a wide number of offered products, many of which are created/made for their own 'Puritan's Pride' brand. The many of these products my wife and I have repeatedly used over the years, seem every bit as outstanding as those made by the many other fine co's who offer their products via health food markets vitamin shops, & their own websites.

I have been buying from Puritan's Pride for over 40 years. After I moved to Israel, there has been a huge change with orders and availability of support staff. I have ordered many items and have not had any negative comments about any of them. I do agree with other reviews that since PP has outsourced there has been a decline. Many of the regular items I order are not available in Israel. Worst is that the staff in Israel do NOT speak English. I have called the New York office for help with orders and orders sent to the wrong address. Oh sure I could go on. No point. PP must get the act together or most of the old time customers with go to IHERB. You have great prices and specials. But there is a limit to how many mistakes can be tolerated.

I ordered 4 items was notified one was out of stock and would be mailed later. Their problem not mine, When they mailed the item they charged me an extra $21 for mailing. Outrageous. Will never deal with them again.

I used to order vitamins from Puritan's Pride for several years and I thought it is respectable and reliable company, but... I live in Russia and I have to pay for international shipment. That's why I always try to order for about $100. It is clear, if I buy 1 product with $10 price and pay $17 for the shipment in fact I get that product for $27, but if I buy 10 pcs for $100 and pay $25 for the shipment one piece is $12.5. They sent last package without some ordered product. Nobody told me before the package was sent that some position is out of stock. If they did - I would change order and keep average cost of vitamins including shipment in a resonable limits. But they didn't warn me and informed me when I could change nothing.

When shopping online I always use Rakuten or RebatesMe to save money. On 11-28-2019, I shopped the Black Friday sales on Puritan's Pride using RebatesMe. They had partnered with RebatesMe to provide 14.5% cash back during the Black Friday sales, which was a slightly better percentage than Rakuten offered. Now they claim they do not work with RebatesMe and refuse to pay the $36.30 they owe me on the $250.36 I spent! I have always had trouble getting them to pay up thru Ebates (now Rakuten), but getting Ebates to chase down my cash back always worked. Now it looks like Puritan's Pride is just balking at paying what they owe. I have been a good customer, but now I will shop for vitamins and supplements at other online stores that honor their commitments. They are just sleazy and dishonest. I hope others follow suit and avoid this dishonest company.

I made an online purchase with them on October 13, 2019. I tracked my order and found it had been delivered to another city. I called and spoke with a customer service who argued with me saying that it was delivered to my address. I told him it wasn't and UPS said it was delivered to the front desk. I told him I live in a house not an apartment. He said they would do an investigation and hung up. I called back today and they told me they messed up the tracking number and would sent out another one. I told the representative that I really need my vitamins and have been out of for an extra week. She didn't offer me a discount or free overnight shipping. I feel like I should have been offered both because of my inconvenience. I will never order from them again.

SAM-E 400mg tabs. I am finding completely formed PP's SAM-E pills in my fecal matter! I understand that they are enteric coated. From my research, this means that the pill does not dissolve until it gets to the intestines. Seems that is not happening. As a test, I dropped one into a glass of water and 24 hours later, no change. Emailed PP and asked them are they aware of this and why it is not doing what it is supposed to. The only thing I got back from PP was a return label apologizing that I did not like their product.

I was a customer of Puritan's Pride (PP) for 45 years. I have lived in the US and I now live in Japan. I was recently informed that my latest order was canceled. The reason was that PP now has a distributor in Japan. They informed me that I would have to use their distributor. Fair enough. Well, their distributor charges higher prices AND they did not carry certain items that I needed. I called PP and told them and their response was "that is not our problem." They told me that should I need to make a purchase I would need a US address and US credit card.

Got a 240 count bottle of Coq10.... Got about 6 pills out and the rest is just one big glob, and will not break apart without ruining pill. Called company....they said could not do anything about it, since I got it from Amazon.

I have been purchasing for many years. In the past had no problem communicating with Puritan's in New York. Now they are in some strange parts of the world (Pakistan, Uganda I can't tell?) and they keep you on hold forever and never call back. Something has gone critically wrong with this company and unless I see it corrected I cannot continue to trust them. Also I paid for three bottles of oregano oil pills which came as one congealed mass inside the bottle making them useless.