Puritan's Pride

Puritan's Pride

 3.9/5 (126 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
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About Puritan's Pride

Since 1973, Puritan’s Pride has produced more than 1,200 vitamins and supplements targeted for a variety of health and wellness needs. Puritan’s Pride states its mission is to provide the highest-quality nutritional supplements at a great value, and the company offers a wide selection of products across more than a dozen goals.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • 90-day return policy
  • Made in the U.S.
  • Wide selection
  • Rewards program

Cons

  • Can be pricey
  • Not FDA-approved

Bottom Line

Puritan’s Pride produces more than 1,200 vitamins and minerals and has options for improved health, beauty and immune support. Costumers like the brand for its variety, quality and loyalty program.

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Puritan's Pride Reviews

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Page 2 Reviews 10 - 40
Rated with 5 stars
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Verified Reviewer
Original review: Aug. 31, 2020

Puritan's Pride is the only vitamin store I use. They offer some great deals. I get a rebate by ordering through Ebates.. Every little bit helps. They also have some yummy treats. I like to order dark chocolate covered cherries for him when I order my vitamins. Fast shipping. Would recommend to others.

11 people found this review helpful
Rated with 5 stars
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Verified Reviewer
Original review: Aug. 30, 2020

I really like the service and selection offered by Puritan's Pride and what they do to make your purchase experience enjoyable. I would recommend this company to anyone who is in the market for quality vitamins and health tablets and ensure that they will not be disappointed with any purchase.

10 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 29, 2020

Especially like their buy one get two free on most of their vitamins and supplements. Since have two other people using the product helps to have free stuff. Starting using Puritan Pride five years ago and not found any other place that deserves my patronage as this website.

9 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Aug. 28, 2020

I have been a customer of Puritan's Pride for several years and they just came out with a rewards program to complement their frequent special sales and discount offers which gives you an incentive to take advantage of the deals and get healthy supplements in the process.

3 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 27, 2020

I've been buying supplements from Puritan's Pride for 30 years. I've gotten positive result from their products. I've used them during 10 day cleanses and I feel great. I don't recall any order issues.

5 people found this review helpful
Rated with 5 stars
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Verified Reviewer
Original review: Aug. 27, 2020

They have the best prices. I love it when they have their buy one get two free sale. I stock up all the time. They also have a great selection of products. If I'm not sure about a product, they have a really good description on each product page.

6 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 26, 2020

They carry the various brands that I prefer and at reasonable prices. I have recommended them to others and will continue to do so. In fact, it’s time for me to reorder and I sincerely appreciate the generous on-line coupons and specials.

4 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 25, 2020

They have great deals and have exactly what I need???. I did have to switch my amount of emails I received, to once a month, as they really bombard you with several emails a day. I like getting free stuff with your purchases.

4 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Aug. 24, 2020

Puritan's Pride has been around for ages. They are doing something right. Huge selection, but in recent years I notice that prices go up on "fashionable" (i.e. the ones that receive media coverage) vitamins and supplements.

7 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 23, 2020

I’ve been buying from Puritan's Pride for at least 5 years. I’m pleased with the quality of the products they sell. They have a great selection, carry many brands. They run sales very often, the shipping is quick and fast.

2 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Aug. 22, 2020

I have used Puritan's Pride for many years. They sell quality products, and they have good customer service. They also have excellent sales throughout the year. I use these sales to stock up on whatever supplements I need.

4 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 21, 2020

Puritan's Pride stands 100 % behind their products. Quality you get outweighs paying a little more!. I've shopped other outlets and always have come back to Puritan's. Customer service has been more than helpful.

4 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Aug. 20, 2020

Way too many emails. The deals change so you have to watch the switch. Good prices. They need to cut back on the emails and keep stable prices. When a deal can't be had I can usually find a deal somewhere else.

5 people found this review helpful
Rated with 5 stars
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Verified Reviewer
Original review: May 22, 2020

I've been ordering vitamins for the past few months from Puritan's Pride and love their affordable pricing. I've placed several orders with no issues. They have been around since 1973 so I knew they had to be a reputable company to order from. I also saw they have high-quality standards and I haven't been disappointed yet with what I've received.

31 people found this review helpful
Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: May 20, 2020

I have ordered from this company in the past, but it looks like their QC has gone Downhill. 3 of 9 items in my order were Missing. It was like they "didn't think I'd notice". PP promised to ship the missing items, but information (Tracking info) is proving hard to come by. Could be a COVID0-19 Thing, i.e., skeleton staff, etc. but I don't know. Will consider shopping online elsewhere, next time.

18 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: April 22, 2020

I ordered 2 products, and paid a $15 express fee for shipping. At the time of order, they were in stock. After receiving no order after a couple days, I emailed to inquire. They informed me the product was out of stock, and I would have to wait 6 to 8 weeks for my products. Unacceptable, since they took my payment via PayPal within seconds of placing my order. Also, no history of my order on my account after 2 weeks. And no more responses to my inquires. Only constant emails advertising their wares, which I had to block! Beware, this company is shady!

34 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: March 27, 2020

I have been trying to find out about an order that I was suppose to receive on March 17th, I have called at many different times of the day but nobody ever answers the phone you just go to queue and wait and wait. I have sent multiple emails trying to get an update on the status of my order and I get absolutely no response whatsoever. I am guessing the chances of getting any kind of refund is going to be a NO...

39 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 27, 2020

I've been PP's customer for few years, and I'm always happy with their selection of products. Also their prices are unbeatable, especially "Buy 1, get 1 or 2 Free" deals. I always make sure to check their clearance section and find some gems there too. I never had to deal with customer service until the last order, as all my previous orders were processed in timely manner and to my satisfaction.

When I was checking out my last order, I get an error message that one of the "Buy 1, get 2 Free" items has limit of 2 bottles at Canadian Customs. I really wanted this item, so I called Customer Service, and the agent offered me to customize my order. He reduced the price by 1/3 to accommodate two bottles instead of three. I was pleasantly surprised of how quickly he found the solution to this problem. Excellent customer support! I'm a very happy customer, will buy more from Puritan's Pride.

25 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 22, 2020

Disappointing customer service. Placed order for Zinc as well as Cherry Turmeric. Order was paid for via credit card and received confirmation email from Puritan's Pride that it had shipped. Received confirmation email from UPS that order had shipped, with tracking information. Great.... However when I tracked the order on the day it was to have been delivered, I found out that the order had been returned to the warehouse. And now (march 20) all Zinc related products are out of stock. For obvious reasons. After working with CSR located in South Africa for 2 days. Answer is: we don't know why product was recalled after shipping and we will refund your money. After waiting 1 week, and placing a group order with friends who were depending upon the order - not a very satisfactory resolution. Product is average. Customer service is poor.

The vitamins are shipped in huge bottles that are only 1/2 filled with product. What is the point of that? Not only dishonest packaging, it is wasteful. Bonus: Prepare to have your inbox bombarded with daily 'sales' emails. I will be buying local, or ordering from another vendor.

32 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 14, 2020

The herbal lax capsules really suck! The past 3 orders, I order tabs and it changes to the caps! WTH?!? I have ordered from this company for most of my life and now I am seriously thinking about taking my business elsewhere!

29 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: March 8, 2020

For years I have used Puritan products. Now I have lost trust in the company. The customer service department has been outsourced outside the US and the competence is non existent. I called about an order and the first thing he said was that it was shipped today. Obvious lie because I had already received the order with one item on backorder, which is what I was calling about. He informed me it was still on backorder and would be for another 3 months. OK, so why did you decide to charge my credit card for the item. Now I have to dispute the charge. Also, on my account it shows entire order as not shipped. Record keeping not up to date. Me thinks Vitamin Shoppe is better way to go.

39 people found this review helpful
Rated with 1 star
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Verified Reviewer Verified Buyer
Original review: Feb. 25, 2020

I bought 9 of the largest bottles of Double Strength Glucosamine Chondroitin and MSM Joint Soother® For my family last year and I did the same this year for Thanksgiving. Not only this time they delayed the delivery by 2 months (ordered end of Nov, thanksgiving week, arrived early February 2020), all the products has an expiry date of Jan 2021. Keep in mind this is a 480 pills/bottle. We called customer service but they refuse to do anything about it because “we don’t have the bottles anymore.” Consider alternatives.

25 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Feb. 20, 2020

I've been a long time customer (since the 80's) of Nature's Bounty Co., which owns & operates Puritan.com, perhaps the largest American online seller of vitamins, minerals, herbs etc., since the beginning of the Web. They have always utilized 'volume pricing' (regular options to 'buy one get two free' and buy two, get three free'), are very diversified with a wide number of offered products, many of which are created/made for their own 'Puritan's Pride' brand. The many of these products my wife and I have repeatedly used over the years, seem every bit as outstanding as those made by the many other fine co's who offer their products via health food markets vitamin shops, & their own websites.

24 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Feb. 18, 2020

I have been buying from Puritan's Pride for over 40 years. After I moved to Israel, there has been a huge change with orders and availability of support staff. I have ordered many items and have not had any negative comments about any of them. I do agree with other reviews that since PP has outsourced there has been a decline. Many of the regular items I order are not available in Israel. Worst is that the staff in Israel do NOT speak English. I have called the New York office for help with orders and orders sent to the wrong address. Oh sure I could go on. No point. PP must get the act together or most of the old time customers with go to IHERB. You have great prices and specials. But there is a limit to how many mistakes can be tolerated.

23 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 31, 2020

I ordered 4 items was notified one was out of stock and would be mailed later. Their problem not mine, When they mailed the item they charged me an extra $21 for mailing. Outrageous. Will never deal with them again.

29 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 21, 2020

I used to order vitamins from Puritan's Pride for several years and I thought it is respectable and reliable company, but... I live in Russia and I have to pay for international shipment. That's why I always try to order for about $100. It is clear, if I buy 1 product with $10 price and pay $17 for the shipment in fact I get that product for $27, but if I buy 10 pcs for $100 and pay $25 for the shipment one piece is $12.5. They sent last package without some ordered product. Nobody told me before the package was sent that some position is out of stock. If they did - I would change order and keep average cost of vitamins including shipment in a resonable limits. But they didn't warn me and informed me when I could change nothing.

They refunded money for the absent position but as a result I've bought vitamins 50% more expensive (with a glance of shipping cost) than I ordered! Nice difference! Moreover, shipment cost with such a cut order had to be cheaper but they didn't cut it for the less weight. I wrote to Customer Help explaining situation. I hoped they compensate my loss by some way but the answer was "We are sorry, bla-bla-bla, please order again." Who would buy again after that? I don't want to get vitamins 50% more expensive than I paid for. Shame on you, Puritan's Pride! P.S. After this review (on another platform) I got reply from the company. They refunded $5 for wrong shipment cost and sent $5 as apology. Nobody in Puritan's Pride tried to calculate how much I really lost. I wrote to them again with detail calculation but they don't need to keep loyal customers: still no answer.

27 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Jan. 12, 2020

When shopping online I always use Rakuten or RebatesMe to save money. On 11-28-2019, I shopped the Black Friday sales on Puritan's Pride using RebatesMe. They had partnered with RebatesMe to provide 14.5% cash back during the Black Friday sales, which was a slightly better percentage than Rakuten offered. Now they claim they do not work with RebatesMe and refuse to pay the $36.30 they owe me on the $250.36 I spent! I have always had trouble getting them to pay up thru Ebates (now Rakuten), but getting Ebates to chase down my cash back always worked. Now it looks like Puritan's Pride is just balking at paying what they owe. I have been a good customer, but now I will shop for vitamins and supplements at other online stores that honor their commitments. They are just sleazy and dishonest. I hope others follow suit and avoid this dishonest company.

30 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 23, 2019

I made an online purchase with them on October 13, 2019. I tracked my order and found it had been delivered to another city. I called and spoke with a customer service who argued with me saying that it was delivered to my address. I told him it wasn't and UPS said it was delivered to the front desk. I told him I live in a house not an apartment. He said they would do an investigation and hung up. I called back today and they told me they messed up the tracking number and would sent out another one. I told the representative that I really need my vitamins and have been out of for an extra week. She didn't offer me a discount or free overnight shipping. I feel like I should have been offered both because of my inconvenience. I will never order from them again.

50 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 8, 2019

SAM-E 400mg tabs. I am finding completely formed PP's SAM-E pills in my fecal matter! I understand that they are enteric coated. From my research, this means that the pill does not dissolve until it gets to the intestines. Seems that is not happening. As a test, I dropped one into a glass of water and 24 hours later, no change. Emailed PP and asked them are they aware of this and why it is not doing what it is supposed to. The only thing I got back from PP was a return label apologizing that I did not like their product.

48 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 5, 2019

I was a customer of Puritan's Pride (PP) for 45 years. I have lived in the US and I now live in Japan. I was recently informed that my latest order was canceled. The reason was that PP now has a distributor in Japan. They informed me that I would have to use their distributor. Fair enough. Well, their distributor charges higher prices AND they did not carry certain items that I needed. I called PP and told them and their response was "that is not our problem." They told me that should I need to make a purchase I would need a US address and US credit card.

I have both, so I made an order to my US address using my US credit card. It was canceled again! I called them. They informed me that since the address was for a shipping forwarder, they suspected that I would have the items sent to Japan and so they canceled the order! BUT ISN'T THAT ILLEGAL, CANCELING AN ORDER TO A US ADDRESS? I told them on the phone and again their response "that is not our problem." Is this the way they treat their customers of 45 years? This is disgusting.

At the very least they should offered to ship the items that their distributor did not carry! NOTHING. NADA. ZILCH. PP has shown that they care NOTHING about their customers and only care about their money! Oh, they also lied to me. I asked them if I should have my order sent to a friend in the US and have her send it to me. They said that ALL their products would be blocked by the Japanese customs service that are not through their distributor and I would lose my money! THIS IS A TOTAL AND OUT AND OUT LIE! Do yourself a favor and order from another company. This money-hungry group is not worth it.

39 people found this review helpful
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Puritan's Pride Company Information

Company Name:
Puritan's Pride
Website:
www.puritan.com