About Publix Pharmacy
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Publix Pharmacy Reviews
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The pharmacy at my local Publix has stayed open when other pharmacies have closed when we were expecting a bad storm or hurricane and have continued to serve thru COVID pandemic without delays.
I switched to Publix years ago because a Walgreens pharmacist said to me, he was very busy and did not have time to speak to me about my meds, I switched to Publix at Jamestown Plaza.
I was going to CVS until I found out I was paying the highest prices there. When I started using Good Rx I saw Publix was the lowest cost. Prescriptions are ready quickly and I never have to wait on a
I find their pricing to pretty much match that of other pharmacies and it is also where I do most of my grocery shopping making it even more convenient.
All the people were there are very helpful. They are efficient and follow up with questions and concerns. They deliver RX when necessary and pursue calls to doctors when it's important.
I've been using Publix pharmacy for well over 6 yrs. I love the fast track service they offer in getting your Rx filled and Excellent customer service they offer with every visit.
We are relatively satisfied with the service at Publix although the staff seems to change frequently for some reason and I feel that they could improve and streamline refills a bit.
I was able to save over $1,000 on one prescription drug for a month using a "Prescription Drug Savings Card" that my 'Medicare Part D' would not cover.
Well a couple of months ago my dr. called in my script to Publix pharmacy. When I went to pick it up they said we don't have it. Total shock. So I just called them now to see if they will have it this time and got the most mumbo jumbo explanation you can imagine. I can't even explain it, it was so nonsensical. Just terrible service!
I was purchasing my 2 High Pressure Medications from Wal-mart for $300.00 for a 90 days supply. My Doctor said go to Publix Pharmacy and your 90 day supply is free. That was 5 years ago.
Publix Pharmacy has always been convenient and friendly for my prescriptions. I get my flu shots there every year as well and never have an issue. Plus they give you a $10 Publix gift card!
The pharmacy techs and workers are so great at my Publix. They are friendly and call me by name and remember clients. I can get answers and feel comfortable there.
Outstanding personal relationship. They know our family members of 5 very well and cared our medicines and helped getting lowest price via online.
Service is efficient and friendly. Rarely a line to wait. If medication isn’t available or will be delayed, always contact me which other pharmacies do not do.
Publix overall is known for their personal and professional attributes. But they go a step further offering reduced pricing for certain drug prescriptions. You can always count on the best experience.
Publix Pharmacy always has items in stock, they maintain all records of my scripts and potential interaction. They maintain up-to-date insurance information and coordinate my meds for refill.
Publix exceeds any possible expectations today & tomorrow's shopper would need. Excellent staff & superior in cleanliness of store with best quality and variety of merchandise.
I had used previously Walgreens, not very helpful not very friendly. I switched to Publix recently. They were extremely nice and helpful and gave friendly tips that will help in the future.
Publix is efficient. They also offer free antibiotics! Not to mention you can get your shopping done while you wait. Publix hires very friendly and educated staff in their pharmacy.
I am very pleased with Publix Pharmacy. They are always on time all of the auto calls and all of the auto-fills are always filled to the correct specifications. The staff and clientele are very very kn...
The employees at Publix seem to be so happy with their work based on the attitudes they give customers. Also, GoodRx is accepted which I refer clients to them on a daily basis.
I am shocked, disgusted and completely outraged to have been treated with such disrespect, being accused of being a junkie all based on “DISTANCE” issue being the ONLY reason! This is how Publix treats US military veterans who return home changed through no fault of their own! Pathetic, unprofessional and wreaks of discrimination based on the RX Assistant Manager's informed knowledge of Doctor and patient’s geographical separation of 54 miles! According to him, if you move to another county which borders the same county you moved to you must find a new doctor! Otherwise, you chance being told Publix as a whole will not fill your prescriptions any longer; even though they've been filling since 2019.
This will give all of you a good laugh, I called 42 separate PUBLIX PHARMACIES and asked them if they'd fill my valid CIV prescription and ALL 42 SAID YES!!! From the east coast of Florida, to the west coast, panhandle and so on. I specifically asked them, "would you deny filling a prescription just because the prescribing doctor is an hour away"? Answers varied, but ALL SAID THEY WOULD FILL A VALID CIV PRESCRIPTION AFTER CHECKING THE FLORIDA PDMP! I thanked them all for their courtesy and customer service. In addition, I walked into another Publix a few miles away and turned in the scripts. I asked if this would be an issue and they said "NO". I made sure by asking the on duty pharmacist and he advised the same.
The pharmacist was curious regarding why I would ask him such a question and I told him what the APM at 1270 told me. He checked the computer, verified everything is legal and valid and apologized for what myself and my wife had to go through just to refill the same medications that I've been on for 5 years! I told him we had some shopping to conduct and asked if they'd be ready soon. He said yes sir give me 15 minutes or so. 15 minutes later my wife and 2 kids walked out with my medication and 320 dollars worth of groceries. I'll tell you what, I am sure the store manager at 1270 will not be happy losing our business from now on. We spend 1200-1900 a month at Publix. All of this over this pharmacist and his ridiculous refusal even though he's the one who filled them last time.
Although, my blood pressure and another medication was ready to pick up at 1270 from the same doctor! I guess it wasn't too far to fill those! And yes, I understand pharmacists and doctors must be on the lookout for drug diversion, but refusing to refill because the doctor's address is over an hour away is one of the most ridiculous excuses I've ever heard, especially coming from an educated man! There has not ever been DR shopping, different pharmacies, different doctors, forged or altered scripts, attempting to fill early and so on and so forth! I was flat out told it was due to "distance" and that's it! There was absolutely no validity or excuse for his actions and inactions!
Last time I checked, we live in the USA and are free to choose who we seek healthcare from! ANYONE would agree, when you find a GOOD doctor one will continue seeing the same doctor as long as it's feasible. As a free citizen of the GREAT USA, I exercise my right to see the same doctor who is an hour away! After all, it's more of a hassle for me and no one else. Finding a good doctor is like finding the perfect woman or soul mate, once you click with someone in various relationships, you tend to hang on to it! To the SM and ASM at 1270 I apologize for having to deal with nonsense like this and I never thought I'd have to go through something this ridiculous at Publix! As for the PM at 1270, I apologize to you as well and am sorry for piling this on your already stressful workload!
All in all, isn't there enough nonsense going on in the world today?! Why would anyone purposely create more drama for no valid reason whatsoever?! As for the APM, you sir have much to be desired when it comes to customer service! Also, the attitude problem you have doesn't benefit you, customers or Publix in any way! I hope you learned something regarding this issue and will not make the same mistakes in the future. You already have a tough job, there is no reason to make it even more difficult.
Doctor prescribed eye drops but Publix did not have in stock. Pharmacist called every pharmacy within a 25 mile radius to locate the eyedrops. They were not available.
Publix pharmacists remind me of the corner pharmacy from when I was young. They never seem hurried or rushed. They seem to have a low turnover; I happily get a chance to know them and they too know me.
I have used Publix Pharmacy in Lynn Haven Florida for over 20 years. They have started doing auto refills in the last few years. Recently they initiated a refill to my physician who turned it around and they subsequently filled. The product was the same but they used an old Mg making it half the dosage. I received the text and went in and picked up the prescription which was double bagged. Upon arrival at home I found out the milligrams was wrong but the pharmacy was closed. The next day I called and spoke to two people including the manager Trey who said they could not take it back.
I have previously filled bottles that were correct from the same pharmacy. The product is in sealed bottles and inner seals. I would not get so excited however it is a $100 co-pay on this product. I checked with my physician who confirmed that their records showed a different milligram (double) for the last two years. PLEASE DON'T TRUST PUBLIX TO PROPERLY FILL PRESCRIPTIONS OR BE RESPONSIBLE FOR THEIR MISTAKES.
Turned in my prescription at pharmacy opening time, representative asked me when I would like to pick up the medication, I responded around noon, she said fine. I returned the same day about 2 in the afternoon, the prescription was not filled, I was told that 90 pills were unavailable until 2 days later, I was given the option to purchase a 30 day supply, that was in stock at the time, I said fine, I will purchase the 30 day supply now. Rather than fill the prescription then, considering the fact that I handed in the prescription 5 hours earlier, I was told that the wait was at least 35 minutes, maybe more because they were "Busy". They refused to accommodate me, they were not receptive to my complaint, particularly one of the pharmacists herself, the young woman was unprofessional, unreasonable and frankly rude.
I received a call from Publix Pharmacy saying my scripts were ready for pickup. The scripts were called in by my doctors staff with whom I had a procedure. I did not drop off a paper script. The address given by the pharmacist and not the tech was Courtyard Shops at Wellington. I went to pick up my scripts and the tech stated my scripts were filled and located at the Wellington Trace location. So tell me how's that happen?? Yes I received my scripts but didn't need to drive from one store to another. I believe it was a really stupid mistake on the pharmacists part. It doesn't take much to turn me off from a store but with human stupidity taking the lead can you blame me. God knows if I got the right meds!!!!
Two months in a row pharmacy cheated my husband's controlled substance medication by 30 pills then 8 pills. Admitted to having the extra pills in inventory & saying that “it’s not like we’re taking them because we have them right here; we have them for you in this labeled bottle”. No problem sir.
Is it Publix policy for the store manager to call the Police because the pharmacy manager would not answer a question? I have been a Publix customer for the past 29 years. I am a 64 year old disabled man. I have been in constant back pain. I have had back surgery but still have 6 damaged discs. I have been in constant pain for the past 17 years. I use a cane to walk usually but when I can hold onto a shopping cart I can get around easier. I have to wear special sneakers to reduce the pain I get with each step. I have 2 prescriptions for **. One is IR and one is ER. Every month when I go to pick them up they only fill one of them. I guess they think one is a duplicate. I have to call every month and ask them to fill the one they forgot. Over the course of time the 2 prescriptions that were filled together now are filled about 8 days apart.
I called on the 19th of June to find out when I could pick up my prescription. They told me it would be done on the 26th. I called on the 26th and was told I could pick it up on the 28th. I called on the 28th and was told I had no prescriptions to pick up. I asked her to look again and she saw that I did have one that they forgot to fill. I was told to come in in 2 hours.
I went to Publix did some shopping. I went to get some Publix decaffeinated cola. There was none in the isle. I went to the store manager and told her that. She told me it was because of Corona virus. I can understand this but when I asked about other items that the store stopped carrying she said Corona was the cause for everything, even the items that the store stopped carrying years ago. She never offered to look in the back so see if there might any there. Another manager did this the last I was there and found a case of cola, in which I bought the entire case.
I went to the pharmacy to pick up my **. A worker got it. I paid for it and was ready to leave. The pharmacy manager was at the counter and asked her, why do I have to call every month to get my RX filled. She printed 2 copies of the RX and said she could not fill it before the date my doctor said. The paper said not to fill it until the 25th. But it wasn't filled until the 28th and only because I had called. I guess she thought I was concerned about having to pick them up at 2 different dates. Her idea was to delay filling the early prescription 2 days every month until they were both on the same day. So I would be without my pain meds for 2 days each month for the 3 or 4 months.
She said I rolled my eyes when I heard of her idea. She asked me what I wanted her to do. I said "all I wanted was them to fill my prescriptions when they come in". Upon hearing that then she exploded, She grabbed the papers on the counter and said she was done talking to me and if I didn't leave she was calling security. Within 5 seconds she was on the phone calling security. I couldn't believe what was happening. All over asking a question? Is it too much to ask to have my prescriptions filled?
I was surrounded by big guys and the store manager started yelling at me to leave the store. Instead of finding out what was going on she escalated it further by calling the Police. I said I was leaving and turned to pick up my Paid prescriptions. She said I could not take my RX with me. I grabbed them and left the store before the police arrived.
Someone needs to look at the store video and you will see what happened. There was a employee standing at the pharmacy register and she saw everything. I understand a customer says I was rude. She was not there when the pharmacy manager called security or the reason she called, as there was none. I'm sure this customer would been as upset as I was if the was threatened to be arrested for asking a question. There was no need for this extreme action. I shouldn't be afraid of being arrested for shopping at Publix.
I went to the Publix in Ocala Florida Churchill Square to pick up my prescription the next day after my doctor sent an E script. The prescription was not ready and I was told they put E prescriptions on hold back and fill them in 24 to 36 hours. I couldn't believe what I was hearing. Needless to say, I now use Walgreens.
Publix Pharmacy Company Information
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