Life Time Fitness Reviews

Lifetime Chestnuthill lets men with penises into only woman’s locker room where moms and underage girls are. These men flash in front of women. We have complained many times and the corporate office and the management is totally silent about it. Do not go there. It is not safe. They also let dogs take a shower there. Dogs sniffs towels and licks wet area amenities. Disgusting.

Warning - confirm the price before beginning your service - Lifespa has overcharged me on two separate occasions!!! Most recently - I went for a haircut on October 14 at 6 pm - right before close. The receptionist asked if she could close me out and charge my tab (I’m a club member) and I agreed. Unbeknownst to me - they charged me an additional $30 dollars - on top of the price which was quoted in the app and stated in my confirmation email. When I called to address this the manager said she’d refund the overcharge - but has failed to do so. I followed up via email several days later. No response. Super disappointing.

I have been going to gyms for 30 years and in all sincerity, Life Time is far and away the worst gym I have ever been unfortunate enough to join. It is more fashion show spiked with men with steroid rage, who will threaten you if you use the wrong towel. I have been assaulted by a gentleman clearly in a steroid rage. When reported, mgmt did nothing. The very same person has stolen from me. If you want tattooed men who will assault you, or like posing in mirrors, you might find the fee worth it. If you simply want to work out, don't even think of joining.

Clean, engaging and limitless. Amenities are exceptional. The pool experience sets the bar. The business lounge offers complete hospitality to its members. With a sincerely grateful heart - I thank the team for making it happen!

Handicap parking, too many non-handicap people backing into those slots. Not acceptable. This needs to be addressed for your handicapped members. Popular equipment, being hogged by people that are simply on their cell phones texting. Management needs to move them along. This is not the responsibility of other Gym members. Harassment by a fellow gym members pushing other members to hurry up and complete their sets in a verbally aggressive manner. This is totally unacceptable. Junior management needs better training in regards to social and business interactions.

I was being bullied every day in the gym by a man I rejected nearly three years ago. I complained to the gym, and he still would not leave me alone. He flipped out and told me that I could not play pickleball when the instructor put me in a match where he was one of the players. His lawyer in the hot tub with him every day asked me to quit then said she would help him with his complaint against him and get me kicked out for him. The gym said that I can't play ball with them or use the hot tub if either of them get in first so they race in and reserve it before work so I can't use the hot tub anymore and it's harder for me to join a ball game in my very limited free time.

I experienced harassment and unwanted physical contact from another member at the Shenandoah, TX Lifetime Fitness location on May 24, 2025. I asked her to clean chalk off a barbell, and she escalated—mocking my appearance, getting in my face, and physically touching me without consent. I raised my voice to stand up for myself, but I never initiated contact. Other members saw what happened and alerted staff. I filed a formal complaint. Management said they’d review the footage.

I was excited to be able to join a gym near my residence because I am a remote worker. A few family members and friends WARNED me about joining LT Ardmore. My family lived in Lower Merion since the early 2000's and my parents joined Lifetime as soon as it was opened. Unfortunately, my parents cancelled the family plan due to numerous reasons especially because of Management. My friends warned me about LT Ardmore because of a specific trainer who doesn't respect lifetime member's boundaries. A friend of mine that joined the same time as I did, told me that they had to start going to LT Mt. Laurel to avoid this specific trainer. I found that to be very inconvenient, esp when members are paying upwards of $200+ for their membership or $400+ for a family plan- just to feel uncomfortable that they feel the need to go to a different Lifetime Club. I will explain in more detail down below.

I was harassed by another member at the Shenandoah, TX Lifetime Fitness after asking her to clean up chalk she left on shared equipment. She mocked my height, got in my face, and physically touched me. Other members witnessed the incident and got staff involved. I filed a formal report and was told the security footage would be reviewed. When I followed up, management first claimed I “touched her first,” then changed their story to “you both touched each other.” They told me there’s nothing they can do and that they “can’t guarantee anyone’s safety.”

The classes are ridiculously overcrowded. The lead group class manager said their policy is to not turn anyone away. Made a reservation this morning for a group barbell class this morning and there was no space to even put my barbell. Dressing rooms are notoriously dirty. Pool staff for the kids' classes do not communicate well. The only reason I am keeping this ridiculously overcharged and overcrowded place is because there is not another place I can bring my 11 year old to get a class in while we work out. The Pilates class is an ADDITIONAL $170 per month for only twice per week ON TOP of the gym membership.

Life time in Golden has a different policy regarding adding members to the facility depending on who you talk to. Get it all in writing. I have asked 3 different people the same question and now was told that my base signature membership dues will go up because I am adding my adult kids - this does not make sense and was told by 2 different people that it would not go up. :(

Life Time Clarendon unfairly terminated my membership and banned me from their location for speaking up about discrimination and harassment I experienced by a previous employee who worked there. She was mean, rude, entitled, and had a personal vendetta against me. I was never given due process or told that my membership would be terminated for leaving a few minutes late.

I have had wonderful experiences with the Life Time Fitness location in the Twin Cities (Minnesota). Each one is usually different, though, each one I have visited so far (7) has an interesting Power Plate unit... which is my number one reason for coming to Lifetime Fitness in the first place. If one gets too comfortable, though, it seems some of those long members will complain about you....😅

Please be aware of LifeTime Fitness club membership cancellation policy and the painful process you will be subjected to when you try to cancel your membership: I rarely do any review but I don't want anyone else to go through the painful process that I went through that is why I am doing this review. This review is for Lifetime fitness club located in Lawrenceville. This location is always very crowded. As many other reviewers have reported, cancelling a membership at lifetime is practically impossible.

The Lifetime in Coon Rapids and Fridley Minnesota have become a hookup place in the saunas and steam rooms. It’s very uncomfortable to walk in on guys have sex when you want to use the facilities. I’ve mentioned this to staff and nothing is being done. Isn’t this illegal?

I have been a member of Lifetime Fitness for almost 13 years. Last week my monthly dues were increased by $20 with no notice and classes I could take last year as part of my membership are now labeled “signature", and apparently even with this increase are unavailable to me. The place is ridiculously overcrowded and has deteriorated overall quality the past 2-5 years. They’ve lost their mission and now it’s just how much $ can we get by cramming people in and ridiculous pricing with no acknowledgment of loyalty by consumers.

As a "founding member" in metro Boston, I recently received a $40.00 per month increase ($480.00 more a year). In past years I would get an increase of $10.00 a month. I wrote a detailed letter to the CEO (owner) a month ago and as of this date received no reply, which I find unacceptable! It is said by staff that there are around 15,000 members with a wait list of 3,000. The new membership for a single person is now up to $300.00 a month with a $200.00 joining fee. That is a lot of revenue coming in, so why such a large increase for a "founding member"? Or other members also. This practice is intended to exploit consumers needs and maximize profits (price gouging). I am very disappointed in Life Time for this and also getting no response from my letter to the CEO!

I DO NOT recommend the Life Time, Collerville location for Pickleball. It lacks a community feeling which is very important for pickleball. Here you will be playing pickleball against moody, unpredictable, rude, mean spirited middle aged women (50s and over) with inflated egos which doesn't make it fun at all. Part time employees who take Pickleball attendance play every day during peak morning! Noon hours due to which members like me are always on the waitlist for intermediate open play. These part time pickleball employees get signature memberships for free hence they reserve courts and play during peak hours which isn't fair to members like me who actually pay premium signature membership and generate revenue for the gym.

What happens when I catch an employee lie straight to me in my face & canceled all my personal stretch sessions, claiming that person is "completely booked" & that I have to wait until Feb 2025? I just went in & rebooked with that stretch person who had plenty of openings. Watch this person who lied to me cancel them again. I'm very upset & disappointed. I need a true explanation for this action. Am I being discriminated against? I even presented the letter he requested from my doctor giving me clearance for his stretch program. I ONLY TRUST HIM

Alpharetta LIFETIME FITNESS IS NASTY and the Health Department should inspect the facility, it's disgusting. Andre should be fired, he is incompetent!!! Management doesn't manage the place or the staff and does not do anything about complaints. The pool area and locker rooms are dirty and nobody follows rules and staff doesn't care. Parents don't watch their kids nor does the staff. People shave in the steam rooms and saunas and clip toenails around pool and jacuzzi and women do body scrubs then jump in the pool to wash off, people even poop in the showers... and much more!

This place has become a JOKE, TOTAL JOKE. They used to care about their patrons. After the pool incident, they sent an email at 9pm at night revoking my senior father who was grandfathered into our membership (after my 66 year old mother passed away) and sending an email they were revoking him for a "non-compliant membership." My father has become endeared by the trainers there having lost 80 pounds working with them after my mom passed.

Stay the heck away from this place. I mean if you want premium money for making you feel you already losing weight before even workout: go for it. If you are truly body builder or actually knows what you are doing then no need to throw money into this snobbish place. Do a simple math: month membership for 1 person is about $170 one year is $2040.00 and I can you be at this place 24/7? No. Just one year you can have a top of the line equipment for yourself at home. Also ever wonder why so many people in this place is elderly and housewives? They are easiest to trick into the spiral of free money membership program.

My 4 year old granddaughter recently visited me and I took her took her to my Burlington Lifetime club. Since they have a kid space I thought what a nice date. I would work out and she could play, then we could family swim. But they informed me that she could not come in because I am not her parent. IN what world. I belong to several clubs and this is new to me. Moreover, it appears at this club that they just randomly decide when guest can come which means she can not visit the club on Saturday or Sundays. When else would my grand child visit.

I've been a member for several months and everything was going beautifully until Susanna the instructor put herself in my life and destroyed my happiness and my only chance to meet friends! When I joined I was so excited to meet new people. My she and I was even more excited about getting new friends.

My wife and I joined Lifetime fitness in Bridgewater. Three weeks later, my wife was trying to open the door, However, her toe was split opened as you can see in uploaded pictures. She asked if they have bandage however, the lady standing at the room advise her she can use a towel instead finally, she was able to get her a Admit bandage. She sent emails as well as phone calls. Nobody responded to her. Finally gentlemen by the name Nick called her and my wife asked if she can speak to the manager or the director of the fitness center, and we have not heard anything until now.. I will at least expect a courtesy call to check on the customer and what happened and to get their side of the story. Instead we were told they don’t check their email over the weekend and that they will have a manager call. No one ever called. Bring your own bandaids.

After LT placing limitations on Medicare members starting 2024 it has now made it mandatory to upgrade to their Signature Membership in order to use their outdoor pool in the summer. The upgrade is $150.00 per month. Essentially they are asking for $1800.00 per year to use their outdoor pool for 3 months in the summer. Since they only require 30 days to opt out one could pay $150.00 for the three months. Only $450.00 to use the pool... Sorry seniors on fixed incomes... Greedy and shameful

Lifetime Fitness Old Orchard. I signed up for a free dynamic training session, with the intent of trying the personal training for several months. The trainer, Shilo was not working that day, no notice and I show up at the club after changing my schedule and they could care less, the front desk, said it’s better to sign up in person and the manager said, "No worries, you won’t be charged." Obviously they don’t care about the members.

The Ellisville, MO facility is clean and wonderful. Enjoy it while you can, because once you turn 65 they want you OUT! Hard to believe gyms can practice age discrimination in today's world, but Life Time has figured out how to do it! Tell those on a Medicare Advantage Plan that they can have sharply reduced hours or pay steep premiums or just leave.

I have been a dedicated member of this gym for 16 years, and what I've witnessed recently is nothing short of betrayal to loyal members and extreme greed as Life Time has been engaging in non-stop price gouging. My membership dues have increased from $89 in 2019 to $149 in 2023, over 67% in less than 4 years. 2.5 of those 4 years were during the pandemic.

Effective January 1, 2024, Lifetime Fitness will limit Medicare supplemental Insurance memberships by the time and days the club can be accessed, unless additional money is paid. The club, of course denies that it is limiting membership access to a specific class of people. I have been a paying member at the Maple Grove location before it WAS Lifetime. I just retired and took advantage of my supplemental insurance benefit that included free membership. Whether it is discriminatory or not (I am sure their attorneys have covered all of those bases), is it also their right to limit whoever they want to become members? It is a fact that this decision negatively impacts a class of people who are of a certain age and/or disability. They are basically telling me that I can go there to be surrounded with a certain class of people or pay a price.