Simple Reverse Lending

Simple Reverse Lending Reviews

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Written by Lorraine Roberte

About Simple Reverse Lending

Simple Reverse Lending is part of the full-service mortgage company Click n’ Close. It’s been in business since the 1940s. The company’s reverse mortgage team completes all stages of the lending process on-site. Its qualified loan officers offer on-site HUD underwriting to help customers get the best rates. Simple Reverse offers free reverse mortgage proposals to interested homeowners. The company is licensed in 23 states.

Pros
  • Refinancing options
  • Multiple payment options available
  • Full-service provider, not a broker
  • Experienced team of loan officers
Cons
  • Only licensed in 23 states
  • No online information about rates

Simple Reverse Lending Reviews

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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Verified purchase
    Staff

    Reviewed July 28, 2023

    Once I talked to the reps at Simple Reverse, signing up sounded like a pretty good idea. I had to fill out a bunch of stuff during the application like my W2 and about what social security paid me, and the rep who helped me was thorough about telling me what I needed to hear or what it was all about. The terms of the loan were good enough and working with Simple Reverse helped me out.

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    Response from Simple Reverse Lending

    Thank you for your feedback. I am glad to hear that you were happy with your loan.

    Verified purchase
    Loan Process

    Reviewed July 16, 2023

    The application process with Simple Reverse Lending took about a month and they were really good to me.

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    Response from Simple Reverse Lending

    Thank you for the kind words. We value your feedback.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed June 2, 2023

    I spoke to three other companies, and I decided to go with Chris from Simple Reverse. After he left, then it was David that I worked with. He was very nice, very helpful, and always, if I had a question, he returned my call. There was another gentleman towards the end. He was part of the underwriting, and he was also very nice. The whole process took two months. They completed it sooner than I thought. Once I got the money, I was able to pay off some things that had been putting a lot of pressure on me. I did that. I still got some saved for emergencies. It did just what I wanted it to do.

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    Response from Simple Reverse Lending

    I am grateful that you decided to use us, and happy we were able to exceed your expectations.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 1, 2023

    They were immediately available with any questions we had and we could reach a live person by phone, who was aware of our account that we didn't have to look it up. They were also very personable, helpful and thorough in providing any documentation.

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    StaffLoan Process

    Reviewed April 5, 2023

    We have filed for a reverse mortgage and the application process was a woolgathering. I'm an older lady myself and I found that it was very confusing. I had one of my neighbors to help me with some of it. But we have satisfied all the requirements and I was told last week that the money that my brother-in-law is gonna get from his reverse mortgage should be in the bank by now. In fact, it should have been in the bank on Friday of last week. The whole process was nerve-wracking. It was a lot of paperwork. But the gentleman that was helping us gave me most of the help that I needed.

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    Response from Simple Reverse Lending

    Evelyn, Thank you for the feedback. We do our best to assist with the documentation needed for the loan.

    Verified purchase
    StaffLoan Process

    Reviewed March 31, 2023

    The reps went it over with us that we can pay the loan back when we can afford to and if we were to sell, we'd have to pay the loan off. If we sold the house or if something happened to us and our children had the house, then they'd have to sell it and then pay off that loan. We had some minor repairs that needed to be done so the application and underwriting process took a little while. Andrew, the rep, helped us through the whole thing. He answered all of our questions and walked us through everything. He told us what we needed to do and what needed to be done. Working with Simple Reverse helped us a lot and it was a very positive experience.

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    Response from Simple Reverse Lending

    Thank you Wanda. I appreciate the feedback and I am glad Andrew was able to help you make an informed decision.

    Verified purchase
    StaffLoan ProcessRates

    Reviewed March 29, 2023

    The application process was quite lengthy, both verbal and written. Most of it was done via email. There was the consultation that we received from a group in Florida, which was verbal. The rate was fair and it was fair market value. If I didn't have friends in the markets, it would have absolutely driven me crazy with the feds and all they did. But having the people there, and the management and professionals really, really helped a lot with the anxiety. Right now, I'm very happy with the process.

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    StaffLoan Process

    Reviewed March 28, 2023

    The application process with Simple Reverse Lending was good. I did most of the work with Greg. He's a knowledgeable and friendly guy. If Simple Reverse Lending would fit your needs, it would be a good company to go with.

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    Response from Simple Reverse Lending

    Thank you Dale. I'm very glad Greg and our team were able to assist.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 28, 2023

    Their reps seemed really nice. I've got their phone number if I needed anything or needed to talk to them about anything. Everything that they said would happen happened and we got it through and we're well satisfied with it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 28, 2023

    The rep was nice. If there was anything I didn't understand, I'd tell him and he'd tell me again. However, going with Simple Reverse made a bunch of stuff in my mailbox. I didn't know what was going on and I had to call Lawrence to ask, "Why am I getting all these papers from these mortgage companies?"

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    Verified purchase
    Staff

    Reviewed March 25, 2023

    The rep and his assistant were both very nice, helpful, kind of the friend of the family type people. Everything worked smoothly.

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    Customer ServiceStaffLoan Process

    Reviewed March 24, 2023

    The application process was very simple. Also, I felt comfortable with the time frame. Ryan from Simple Reverse Lending was very instrumental in helping me if I had any questions. The only thing that slows the process down is clients often don't know what to do, when to do it, and the questions they have sometimes go unanswered for days or weeks and that could slow things down. But when you have a guy like Ryan who if I needed something, I could email, call, or text him, and he had a response back in a short time. It went well for one of my clients. Always available whenever there was a question. He anticipated issues and we were out in front of anything and everything that came up at us.

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    Verified purchase
    Loan Process

    Reviewed March 11, 2023

    Everything was excellent with Simple Reverse Lending. They were clear about everything and answered all my questions. I was not very knowledgeable on the process but I was comfortable with what they were telling me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 10, 2023

    Simple Reverse Lending is efficient. The person who I talked to to get me involved was polite. But when I needed money, he said not to call him anymore because he was done with me. He didn't say it in those terms, but that was how I felt at the end of that phone call. I dealt with another person who was easy to work with. They kept telling me we could do it online but I'm not that type of person. I'd rather speak with them, tell them what I want, and they tell me what I got to do to get it done.

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    Simple Reverse Lending Company Information

    Company Name:
    Simple Reverse Lending
    Website:
    simplereverse.com