Advance Financial Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Advance Financial

Advance Financial provides online FLEX Loans in states across the U.S. that allow customers to withdraw funds as they need them and pay the money back at a convenient pace. It also offers installment loans in certain states and additional services, including wire transfer and bill payment.

Pros
  • No collateral necessary
  • 24/7 customer service
  • Flexible terms
  • Online application and approval
Cons
  • High fees
  • Not available in all states

Advance Financial Reviews

Filter by Rating

  • (23)
  • (3)
  • (4)
  • (102)

Popular Mentions

    How do I know I can trust these reviews about Advance Financial?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Advance Financial?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Profile pic of the author.
    Customer ServiceRefunds & PayoutsBillingLoan ProcessRates

    Reviewed July 15, 2025

    I got a loan. They will only give you a prorated first payment..1st payment was 134..2nd 566. Only 66 going to principal. 3rd payment was 1056. They don't tell you interest is accumulated daily. So each pay period you have 300 or more added to your monthly payment so you never ever pay them out. When I called for a 10 day payout they wouldn't give me an balance. Big Rip off.

    Thanks for your vote!
    Rates

    Reviewed June 10, 2025

    I received a letter saying I pre-qualified for up to $4,000. The back said they were A+ rated by the Better Business Bureau, but if you do your research and go to the BBB, it says they are not accredited with the BBB. "Advance Financial

    Headquarters

    This business is NOT BBB Accredited." (Copied and pasted from BBB website) DO NOT SIGN UP WITH THEM. DO you research first.

    Thanks for your vote!
    Customer ServiceLoan ProcessRates

    Reviewed March 16, 2025

    I can not pay off my loan because there is no place to go into to pay in Arizona. They don't answer the phone to pay or when you go to pay online it does not except a payoff. I would not recommend. I've been on hold for hours and no one answers. Interest skyrockets up everyday. Please tell me how to payoff my loan.

    Thanks for your vote!
    Advance Financial
    Response from Advance Financial

    Hi Laura, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at https://www.af247.com/contact/ so we can connect with you.

    Customer ServiceStaff

    Reviewed Jan. 31, 2025

    I was contacted by a representative today about a delinquent account I unfortunately defaulted on about 6 months ago. I disclosed personal hardships to explain my situation and explained how I'm physically disabled and awaiting corrective surgery. The aforementioned representative was rude, disrespectful and condescending!

    Thanks for your vote!
    Advance Financial
    Response from Advance Financial

    Hi Christopher, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at reviews@af247.com so we can connect with you.

    Profile pic of the author.
    Customer ServiceSales & Marketing

    Reviewed Jan. 30, 2025

    This company is a scam, please I beg you Check the Better Business Bureau before giving any personal information. The girls they have answering phones replace your information with their debit cards so if funds are approved they go into their accounts

    Thanks for your vote!
    Advance Financial
    Response from Advance Financial

    Hi, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at reviews@af247.com so we can connect with you.

    Profile pic of the author.
    Customer Service

    Reviewed Jan. 15, 2025

    Has anybody else had issues with requesting cash? Even though it says it available.. Also if your team could have a direct phone number for technical support that would be great. It's been over a week and I've heard nothing.

    Thanks for your vote!
    Advance Financial
    Response from Advance Financial

    Hi Mike, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. We'd like to look into your account, but we need a little more information. Please contact us at reviews@af247.com so we can connect with you.

    Refunds & Payouts

    Reviewed Jan. 9, 2025

    Simple solution to a simple problem. Close your bank account and just get a new one and don't give them anything. It only takes a few moments of time. You get a new card with totally different numbers and a bank account that no one can steal from. Also depending where you live such as SC you have no need to pay back a dime and they can't do anything about it. You win they lose. You have to educate yourself and beat them at their own game.

    Thanks for your vote!
    Advance Financial
    Response from Advance Financial

    Hi Bob, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at reviews@af247.com so we can connect with you.

    Contract & TermsPriceBillingLoan ProcessRates

    Reviewed Jan. 3, 2025

    How this place is legal I do not know. My relative took out a $3,500 loan because of an emergency. They made six payments in six weeks, totaling over $1,800. The amount they still owe on the account is now nearly $4,000! Not only did the money not go towards the principal, they now owe more money than they ever even borrowed, and it would only continue to go up. They have +200% interest rate per day!!! When told it cannot physically be paid, they agreed to postpone the payment for two weeks. What they didn't bother to tell us, was that they would continue to add their +200% interest per day fees to the amount owed. This place is beyond horrible. You will never get out from under them!

    Thanks for your vote!
    PriceRates

    Reviewed Dec. 11, 2024

    They charge you a hidden $150 statement fee, which is against the federal government truths in 19 act. They do no hardships and they do not based their interest rate of a prime. They charge over a 300% interest.

    Thanks for your vote!
    PricePunctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessRatesValue

    Reviewed Nov. 4, 2024

    I understand if you have bad credit and need money fast that this is typically what we do. A place like this will say yes and you'll have your money. I'm telling you that this is not worth it. The interest rate is so high that you'll never get it paid back. The payments will get larger every month until they own you. It's like selling your soul to the devil. RUN, do not WALK, as fast from this company as you can.

    I finally made a final payment to them last week and they decided on their own to take an additional $920 our of my checking account, overdrawing me and making my mortgage bounce. They refused to give me the overdraft charges back. They agreed that the money was taken in error but 5 days later it is still not back in my account. I have reported them to the BBB, the CFPB and I am working on a complaint to my attorney general today. I'm praying that it becomes illegal to make loans that can ruin people that need help the most.

    Thanks for your vote!
    PriceRefunds & PayoutsBillingLoan ProcessRates

    Reviewed Oct. 11, 2024

    Do not take a loan from this company. They will kill you in interest fees. I took out a 750 loan, but when l was charge almost 10 dollars a day, l gave them their money back and closed the account. If l would've kept the loan l would've been paying about 300 dollars in interest and my payment was on 68 dollars. If l would've kept the loan for 6 month l would pay about 1,800 in interest and the loan wouldn't even be paid off.

    Thanks for your vote!

    Reviewed Sept. 4, 2024

    No GOOD! THEY WANT TOO MUCH INFORMATION AND THEN THEY DON'T CONSIDER, WHAT YOU TELL THEM ABOUT YOURSELF. I tried to explain that my job recently made us switch to direct deposit and they still haven't worked out all the kinks in the pay. EVEN SENT THEM MY BANK STATEMENTS.

    Thanks for your vote!
    Refunds & Payouts

    Reviewed July 23, 2024

    I was mailed a pre-approval letter. When I gave my information they claimed I had an account already. I have never gotten anything from them!! I feel they are collecting people personal information to sell. If they lock up people for selling drugs. They should be able to catch them and lockup everyone that works for them. And return them that’s been ripped off money back. This mess should not be allowed!! This world is going to hell in a hand basket with no bottom!! Nothing legit anymore!!

    Thanks for your vote!
    Loan Process

    Reviewed July 18, 2024

    I was told when I started a 3000 loan that I would pay 900 a month. Then they took 900 every two weeks. I paid them over 18000 dollars for 3000 loan. I also paid 2400 of that to lower the principal and they took the money for a cab fee. Predatory lending. Do not use them for anything. They still say I owe them but I stopped their ability to drain my account.

    Thanks for your vote!

    Reviewed July 18, 2024

    This website doesn’t really make very much sense. I’ve viewed all the reviews and they all pretty much aren’t the best. Also, what I do not like is that it declines me telling me that my credit score doesn’t meet the credit requirement. I search everywhere trying to see what the requirements are and never could really get straight answers so basically I wasted to get my credit read. My income is great but my credit is in a fair condition so I’m not sure what is, unqualified for credit with this company.

    Thanks for your vote!
    StaffLoan Process

    Reviewed Jan. 2, 2024

    The biggest rip off joint I've ever seen and heard off! Whoever got this business going sure knew what they were doing...EVIL way of ripping people off that REALLY need help! Do yourself a favor and NEVET GET A LOAN FROM THIS JOINT!!!

    Thanks for your vote!
    Customer ServiceBillingLoan Process

    Reviewed Dec. 26, 2023

    Advance Financial 24/7 & its other lending companies are fraudulent thieves, identity and money theft. My lien was for 1 year and was, in fact, satisfied May 2023 with my last payment. A new loan was opened and has a different account number, I have proof, I was told as I cannot access my email account associated, I would have to come to Tennessee. I can prove definitively I have not been to Tennessee to reopen or open a loan! I will keep this proof for my attorneys' eyes tomorrow. Advance Financial 24/7 *Vs A Vs* you are being sued! I will be seeking damages as I fall under "ADA" protection. American With Disabilities ACT. Ellie **

    Thanks for your vote!
    Customer ServiceBillingLoan Process

    Reviewed Dec. 5, 2023

    DO not refinance your loan. It will say on the screen that you are receiving an amount back but you are not. Then when you call they will say it just takes a couple of days. Then when it still isn't there they will tell you that that's not what refinancing does and that you will not receive funds but it pushed your payment back.

    Thanks for your vote!
    Profile pic of the author.
    Loan ProcessRates

    Reviewed Sept. 16, 2023

    Predatory lending at its finest and should be shut down. Interest is applied daily to your loan making it impossible to pay it off. I will pay this loan back and never use this service again. DO NOT TAKE A LOAN OUT WITH ADVANCE FINANCIAL 24/7!

    Thanks for your vote!
    StaffLoan Process

    Reviewed Aug. 15, 2023

    I received a pre-qualified offer for a loan in the main about a week ago. I applied online, and my credit account was locked to protect against identity theft. I tried to explain to the agent that he needed to manually process my application so that I could qualify for the loan. He refused. I asked to speak to a supervisor, and he became argumentative. I would not recommend this company to anyone.

    Thanks for your vote!
    Customer ServicePriceRates

    Reviewed Aug. 3, 2023

    I have now called three times to be removed for from their calling list and this last time, I also asked them to not sell my information and they hung up on me. I made the mistake of clicking on a social post or article (I don’t remember) and clearly I’m paying the price.

    Thanks for your vote!
    Loan Process

    Reviewed July 21, 2023

    Get a loan and nothing ever goes towards principal. They prey on the poor and make it hard to pay off loans. It took me 3 years to pay a 3000.00 dollar loan and will never get a loan from them again.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceContract & TermsPricePunctuality & SpeedRates

    Reviewed June 2, 2023

    The experience was good, until they stopped lending in Virginia. I began noticing that my balance was not going down and realized that I was paying over $50-60 a month and only $1 of this was going towards the balance due, with the rest going to interest. No one warned me of this and I attempted to communicate with them and was ignored, until waited on the phone for 20 minutes to discuss it. I was told "there was nothing they can do". I emailed and was given a canned message. Basically, since last year - they have been doing this. Be careful if you borrow from them and then your state is no longer on their list for credit.

    Thanks for your vote!
    Customer ServiceRefunds & PayoutsStaffLoan Process

    Reviewed March 15, 2023

    I talk with Nicholas, Virgins, Tasha who claim to work out of corporate office. A mesha they all are **, very unprofessional and rude, talk over you. And messed up my loan, made me fill out app 3 times…. Did not resolve the situation, was very big headed and out of pocket. When I talk with the ** woman she did everything she could to help. When she transferred me I got some power trip ** people females.. They have too much of my personal info to disrespect me the way I was disrespected.. No one will tell me how to file a complaint on the corporate office where I spoke with a Tasha, very disrespectful and mesha made me hold for 7 minutes because she didn’t wanna give me any info to move forward. I gave them a zero and I need to find out what those people that work from home did with my personal info asap

    Thanks for your vote!
    Customer ServiceCoveragePriceMaintenanceStaffBillingLoan ProcessValue

    Reviewed Nov. 11, 2022

    I would not recommend going to Advance Financial or any other company under Harpeth Financial Services (owner of Advance Financial). I originally took out a FLEX Loan through them back in November of 2021 right before Covid-19 hit me the hardest and caused me to fall behind on many bills. When I got sick with Covid and tested positive for it in December right before Christmas I called and talked to them then about working with me and they agreed to do so which I thought was great, but then it slowly went down hill from there again as I had even more problems with my vehicle due to a shady mechanic screwing me over and taking my money and it made it difficult to get to work.

    This time they seemed to not be so agreeable as they wanted me to pay what I couldn't afford for a few months as I tried to fix my vehicle so I could get to work. I told them in June this year I had no other alternative to get to work but they didn't care so I told them when I'd start to make payments again of at least $140 every 2 weeks wouldn't be until the end of October 2022. Then in September I received a summons from a Sherriff's department officer for a court date from a lawyer office that was also a debt collector. So I wouldn't get any loan from them at all if you can avoid it. They won't work with you when you fall on hard times and the APR is 279.50% which is not worth it at all. If you need extra money for whatever reason please find other means to get it that won't end up with you having to pay astronomically back.

    Thanks for your vote!
    PriceBillingLoan Process

    Reviewed July 14, 2022

    I have had a loan with Advance Financial since March 2021. I have always made my payments on time. Yet, my balance increases and the payment never goes towards the principal. Over 1 year of payments and not one penny has gone towards the principal. I pay over $1000 per month for a $4000 loan and with each statement the balance increases. Even if it is a few dollars a statement, shouldn't a consumer see the balance decrease?

    Thanks for your vote!
    Refunds & Payouts

    Reviewed July 5, 2022

    I think I purchased a money order from Advance Financial in May of 2022 from the first to the fifth for $579. I would have paid rent for it. I got a letter from my landlord stating rent wasn't paid for May. I went to advance financial to track the money order (I lost the receipt) and they refused. I always purchase money orders from them (June and April and numerous before) but they could not find May. They refused to cooperate. My lawyer wrote them a letter. I went back and they somewhat cooperated. They couldn't find one for May. I think they were irritated by the attorney's letter. I asked for a print out of this information and they refused. Read this and come to your own conclusion.

    Thanks for your vote!
    Refunds & PayoutsBillingRates

    Reviewed July 1, 2022

    In a just a span of 3 months from the date that I borrowed, my interest is a total of $3360!! I PAID IT OFF in 3 months because it seems like nothing is being deducted to the principal amount after paying my first payment which is $600!! I borrowed $4000, I decided to pay it off within 3 months! I ended up paying a total of $7135!!!

    Thanks for your vote!
    CoverageLoan Process

    Reviewed April 25, 2022

    Advance Financial it's not authentic. They have a list that qualifies you for a loan. They do not use that as the standard. They have someone who works in underwriting that decides whether or not you qualify and you have no reason why you're denied even when you provide all your banking information and some parts of the website says no credit check so please this is not a good loan company. Just a way to tank your credit score.

    Thanks for your vote!
    Customer ServiceBillingLoan ProcessRates

    Reviewed April 20, 2022

    I took out this loan to pay some bills. They took out the payment every month,No PROBLEM. Called them and spoke to them to pay them off. The person on the phone asked me to verify my information, gave them Name, Rank, and Serial Number. The same information that was used to open the account and keep it open. The same information that was used every month when they took out the payments.

    Since I was trying to pay off the $1245 loan with interest, a total of $1697, they couldn't VERIFY my information. I asked the young lady what was the PROBLEM, It's the same information that was used every month when they took out the payment. She kept saying she was SORRY. So after hearing her saying this over and over, that she was SORRY, I HUNG UP. I went to the website, put in my information, and paid them off. The Customer Service is Pi** POOR, especially if you are trying to CLOSE your account. My account is Closed, I don't think Customer Service was not HAPPY.

    Thanks for your vote!
    Loading more reviews...

    Advance Financial Company Information

    Company Name:
    Advance Financial
    Address:
    100 Oceanside Drive
    City:
    Nashville
    State/Province:
    TN
    Postal Code:
    37204
    Website:
    www.af247.com