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Laurel Springs School

Laurel Springs School
Overall Satisfaction Rating 3.30/5
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 23 ratings

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    Laurel Springs School Reviews

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    Page 2 Reviews 10 - 20
    Rated with 4 stars
    Verified Reviewer
    Original review: June 1, 2018

    I thoroughly read every review that I could find on LSS before signing my daughter up for classes in her freshman year. They are rated as one of the top online HS programs in the country so I took a chance. Most problems experienced by parents seemed to be concentrated around poor communication. LSS is expensive so I expect a certain level of communication and engagement and I was sure to inform counselors and educators as such. I went in with an open mind and an understanding that there will be challenges as this is our first online homeschool program. We just finished our first semester as my daughter started the school year late. I have been pleased with the institution as a whole.

    I am a bit taken by parents who had no idea that their child is failing or behind in their studies. It is an online school and bears the responsibility of keeping parents’ abreast of their child’s progress, however, parents still have a parental responsibility to ensure that their child is on target. I have personally reached out to all teachers (because this is what I did when she was in traditional school) and we text each other if there are any concerns. If it’s a more formal request, I email and I get a response within hours. Parents are also given their own log-in which gives them full access to their children's’ objectives, upcoming tasks, and grades. It takes an hour to fully comprehend how to navigate the site, but after that initial learning curve, you’re good.

    I work full time and travel a lot, so between waiting in airports or drinking my morning coffee, I am able to take a quick look and address any concerns I may have with my daughter and/or her teachers. Students also have the ability to work on classes however they choose. If my daughter wants to work on Math and Science only for a month, she can do so. The LSS platform will assign you a schedule to finish your classes by the end of the semester, but you're not obligated to it. There is also an option to move up the end dates of classes on your academic calendar. My daughter did this so she stays ahead of schedule and have a longer break.

    Tech support is always available through phone or web and will answer whatever question you may have. The academic rigor is very present and a definite plus but could be problematic for those students who have a heavy workload outside of school. Students are, however, considered full time with only 4 classes. My daughter is flourishing where she didn’t in traditional school so I am pleased. My only complaint and reason for 4 stars is a $700 seminar class that every student must take each year. It’s structured like an AVID class. I think it’s a good concept but if the class is mandatory, it should be free or much cheaper. Many of the topics discussed have already been address in my household (resume writing, volunteerism, mapping out your HS caseload for your desired school or professional path, etc.). I am an involved parent and I have an older daughter who did the traditional school route. I am keen to both and I am pleased with LSS.

    71 people found this review helpful
    Rated with 5 stars
    profile pic of the author
    Verified Reviewer
    Original review: Jan. 10, 2018

    I enrolled my son in their project-based kindergarten. So far his instructor has graded and responded to every email and concern. The platform is a bit confusing, most of the communication is done via their platform and not email so if parents aren't actively going to their portal to check the progress of their student I can see how they feel like there is a lack of communication. As homeschool parents, we have to take responsibility and make sure that our children are on top of their studies. For the high school students, Laurel Springs is the perfect way to prepare children for college. There will be no one there in college to tell parents if work hasn't been submitted. I think Laurel Springs is a good school and they have been especially accommodating to my little one. Here's to 12 more years at LS!

    24 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 6, 2017

    I could not be more disappointed with Laurel Springs and their lack of commitment to their students. I have had a similar experience to others that have posted on this site. I received a few emails in the beginning of the course then it died out... No more communication. Not even a phone call to discuss my daughter's progress. Oh wait they emailed me 8 months later to say the program was ending and I could sign her up for another session. I think it is a scam for them to re-enroll students again so they can make money! Such a disgrace to the education system. This is very disappointing considering what it cost!

    Right now my daughter is in a free program and I am so pleased with the communication - weekly calls with my daughter and I. There is a genuine interest in my daughter's success. I asked for a refund. I was told I had access to the program therefore I was not going to get a penny back. Ha! Teachers are on a permanent vacation and we are expected to pay for this?

    57 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 25, 2017

    Our daughter is a tennis athlete in 4th grade and she is coming towards the end of her first year with Laurel Springs. I have nothing but praise for her Laurel Springs tutor Beverly who normally responds to emails swiftly, she keeps us informed about events that we can sign up for which may be of interest to our daughter and she marks her work promptly giving informative feedback about our daughters performance. We always know if work is outstanding as all work has a due date, but she is also flexible and willing to grade work submitted early or indeed late (we have experienced both due to our daughters tennis tournament schedule).

    Two specialist - an English and Science tutor come home to support our daughters learning and the English teacher who works in a top prep school has been quite impressed with the standard of work set and expected by Laurel Springs. This means a great deal to us as education is very important and our daughters brother who is not a student athlete attends a prep school, we want her to receive the same standard of education. I would highly recommend Laurel Springs to any parents that are looking for a quality education with a child willing to put in the work to keep up.

    34 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: April 17, 2017

    Laurel Springs online HS is unscrupulous, unethical and nothing good can come of signing up with them. My horrible experience is not an isolated incident, as I've come to learn from others. They enrolled my daughter in a summer class that she was not equipped nor available for, made a lot of promises, and then refused to give me a refund, saying they don't refund money for summer classes. To make matters worse, the teacher was on an extended vacation and when we inquired as to his presence they said that it's an online class so kids are expected to do the work unguided.

    It turned out that Laurel Springs didn't know he was on vacation! The final straw was when I tried to get my money back, they refused to give me the name and email of the supervisor responsible for the "No Refunds" policy (remember - this is an online class!). It was only by threatening legal action and sending multiple emails to the Principal and Head of Education, did I receive my money back! Stay away...

    90 people found this review helpful
    Rated with 1 star
    Original review: Oct. 14, 2016

    I enrolled my daughter in Laurel Springs High School. This was our first time attending a online school. We chose them because of their commitment to their students. And that the teachers and counselors are fully engaged with their students. Well at the end of the school year I found out that my daughter did not complete any of her courses. We were also unaware of a specific "end of year" date. None of the teachers or counselors communicated any falling behind type statuses of any other communications. Just generic group messages from the school.

    So, after $$ for the tuition we had to purchase extensions for all courses at $200 each. Which gave her 1 month to finish all courses. She was able to finish all but one. So we had to purchase another extension but this time it went up to $300. No notice, just increased it another $100. For this last course, the teacher was unresponsive and we had to wait for 10 business days for an assignment to be graded. But we are finally finished with LSHS... so we thought. Of course we are not re-enrolling her and currently working with another school but need her transcript. A request for her transcript was completed 3 weeks ago but had no response. It is supposed to be a 10 business day turnaround. We cannot enroll her in her senior year without it.

    116 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 23, 2016

    I would rate Laurel Springs School as having extreme value because it is very helpful and knowledgeable and is great online education that offers a really great experience. This Laurel Springs School has great opportunities that help me learn a vast knowledge of different studies that I am interested in and is very qualified in my opinion. I feel and believe that the overall course selection is really great and really offers some a great variety of different fields of study to help me succeed in life. I would definitely recommend this program for the ease of online learning. It is very simple and easy to use and has a wide range of choices for me to take.

    20 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 19, 2016

    I loved it. I learned a lot from this. Some of my family and friends are even doing this program. They also love it too. It's the best. I earn my credits fast. It was very hard for me sometimes but all the other one was easy for me. I want everyone to try it out. You will be very happy. It was very easy to pick my classes. The schedule was very convenient too. They worked around my schedule the best they could. Thanks for everything. It was easy to learn the stuff. If I had a problem they was always there for me no matter what. They have the best teachers there. Thanks for the help with everything.

    11 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 17, 2016

    The teachers are very nice, and they really help you when you do not know what to do. In general, I like going to school and learn with others. The instructor is smart, he/she will teach you a lot of concepts which exceeds my expectations. I feel like I learned so much from this class, and I would definitely recommend it to others. There are many course to select from, but I recommend Art because it is fun and the teachers are very nice. Sports are also great, the coaches are very nice and will be helpful. It was very easy and comfortable to learn everything. I have had absolutely no trouble learning anything. The instructor teaches very well.

    11 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 16, 2016

    It was the best school I ever went to. I really learned a lot from there. I am really glad I had the chance to experience going there, the teacher are great and I never had problem with them. The instructor was the best. He taught me so much. I am very glad I had the chance to meet him and be in his classes, I would be happy to do it all over again if I good. The course was not as long as I thought it would be. It went by really quick. The teacher that help you through is great. If I could I would redo the course. The ease of learning is all up to you if you are ready to learn and not that hard to do if you ever have problem. There are teachers there to help you thru your problems.

    3 people found this review helpful
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    Laurel Springs School Company Information

    Company Name:
    Laurel Springs School
    Year Founded:
    302 El Paseo Road
    Postal Code:
    United States