Expansion Capital Group Reviews

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About Expansion Capital Group

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Expansion Capital Group has been providing small business financing options for companies across various industries since 2013. The company specializes in short-term working capital and small business loans, utilizing fast application processes and approval times.

Pros
  • Knowledgeable customer support
  • Quick and efficient application process
  • User-friendly online tools
Cons
  • High interest rates not disclosed
  • Deceptive sales tactics reported

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Expansion Capital Group Reviews

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    How do I know I can trust these reviews about Expansion Capital Group?
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    Page 1 Reviews 0 - 20
    StaffLoan Process

    Reviewed March 21, 2026

    I wanna start off by saying that this company discriminated me in my profession. I am a medical practitioner/massage therapist. They denied me because they said that being a massage therapist is in their category as a restricted industry. Now I didn’t know that going to school for massage was illegal. I guess people just wake up one day and say “let me spend money and take a medical course for nothing”. Not sure what their thoughts were, but my job is professional. I make about $15,000 a month and I qualified for a loan. The audacity that this Company has, so I would stay away from them.

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    PriceStaffLoan ProcessResolution

    Reviewed Feb. 18, 2025

    The pressure exerted on me to sign this loan was unprofessional. I have attempted to rectify the situation, but if you proceed with filing against me, no one will benefit. I have expressed my willingness to repay the loan, but the additional fees and charges are unhelpful. There is substantial evidence of the pressure placed on business owners to sign loans, and numerous alternatives could be explored. However, it seems there is no willingness to collaborate, which appears to be driven by greed. If you file against me, I will declare bankruptcy, resulting in a loss for everyone. I did not sign a personal guarantee for this loan, so there must a fairer option for both parties. I am at risk of financial ruin if this matter is pursued immediately. I need more time as I currently lack funds. I have retained a skilled lawyer and am prepared to fight this case, bringing in other affected individuals to support my claims.

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      Punctuality & SpeedBillingLoan Process

      Reviewed Oct. 4, 2024

      It would be better to go to a loan shark in New Jersey. They do a qualification process that makes you think you are on a short term loan for a few weeks until the better more secure SBA loan is ready. Due to the hurricane and our home office being in Tampa, the weekly checks were 4 days late, and they wanted to switch the weekly payments to daily. Oh and don't forget the $25 inconvenience fee!!! WARNING STAY AWAY!!!!

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      PriceMaintenanceStaffLoan ProcessValue

      Reviewed May 6, 2024

      They will not work with you if you fall behind. Will never take a loan out again from them or anyone like this, it is not worth it. It is very easy to get but once you hit a snag in revenue and ask for help, they don't want to hear it.

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      Loan Process

      Reviewed March 15, 2024

      All of you beware of Expansion Capital Group Company. These companies put immense pressure on customers to take loans. He did the same to me too. After getting the loan, I regretted that I was at a huge loss. These company people did not tell everything openly.

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      Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

      Reviewed Feb. 24, 2023

      This is a terrible company! I applied back in February 3 and I never got a response till now which is the 23rd. Weeks later right. That is not all but they told me that the reason they declined me was that I had other payments that were too high in which I was the who doesn’t have an auto payment and who doesn’t pay on other loans. This is called a life. All I asked for was about $6000-$8000 because they supposedly help small businesses with some working capital. It’s not like I was asking for 40,000. I can’t afford to pay back this loan because I make about 120,000, 250,000 a year and I make anywhere between 8000 to 12,000 a month. How is it that I did not qualify? I have no clue, but this company is just full of it. I feel like it’s false advertising and they don’t help anybody.

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      TechSales & MarketingPriceRefunds & PayoutsBillingLoan ProcessRatesTimelinessHonesty & Transparency

      Reviewed Jan. 5, 2023

      Get an attorney or your CPA review your ECG's loan contract before signing. ECG manipulates your interest rate they tell you and never put in your contract by immediately withdrawing your first payment on the same day they deposit your loan amount to your business account. Here is an actual example of their loans: You get approved for $31,000 business loan by ECG and your payment is $1100 weekly for 36 weeks. They deposit $30101 into your account after taking $899 origination fee (they never put on the contract you are paying 81.38% interest) for total repayment of $39680.

      Then on the very first day, they take the first payment of $1100. Therefore in fact your loan was only $29000, for the same term but now your interest rate they never put on the contract is going to be 93.5% instead of 81.38% since you end up with less money into your account after the first payment was taken out on the same day the gave you the loan.

      This is how it would look on surface: Total repayment of $39680 - $30101=$9579 interest. In fact it is: Total repayment of $39680 - $29000=$10679. This mean you are pay way more on the actual money you got access to after you got the loan. They also tell you after you pay 50% of the first loan they work a better terms and you can qualify for more loan amount at better terms. It's a total lie and false statement and a a sales tactic. After you pay 50% you can renew your loan but the origination fee and interest rate goes up. Avoid taking any loans from ECG. It's a total rip-off.

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      StaffBilling

      Reviewed Feb. 26, 2021

      Borrower beware, don't waste your time and effort they will deny you for internal score. Which is their way of seeing you as a credit risk, however I have never missed a payment, my score is at 780 or more. Internal score is just a way to deny credit when they do not know the reasons why you are applying, covid 19 has taken a toll on all of us small businesses and we can us companies that can see pass there internal scoring and look at everything and know that we have never missed a payment on anything we just need that little help to keep us in business so that we can move forward for years to come.

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      Staff

      Reviewed Oct. 15, 2018

      I obtained a loan from Expansion Capital with no hassles. All was well with making payments until an auto accident put me out of work for several months. Jason was very understanding of my financial situation; he went the extra mile to make arrangements for me to pay off the loan in a timely manner. I greatly appreciated the flexibility and courteous service offered.

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      Contract & TermsPunctuality & SpeedOnline & AppStaffProcess

      Reviewed July 29, 2016

      It is like they seemed to anticipate my specific needs and they were determined to meet or exceed them. They were very thoughtful and thorough and friendly and made the process as hassle free as possible. I would recommend them if asked. The application process overall was very quick and easy and even seamless process in my opinion and I think it made the whole experience that much better. I think they have very competitive and even fair rates and terms. Any company can do better with this but you usually get what it is you pay for. With the little bit of interaction I had with their online tools I was very satisfied and I think the tools they offer are very up to date and helpful.

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      Customer ServiceContract & TermsPricePunctuality & SpeedStaffEase of UseProcess

      Reviewed July 25, 2016

      They offered excellent customer service. They helped you to go through every fine details and even help you to fill out the forms electronically. I was so comfortable doing business with them, they can be highly recommended. You can trust them, they are confidential. Record time business deal. The process was swift and easy. No delays and hold up. You can actually get out of there in record time. They are extremely helpful. No long wait, you are attended to almost immediately. The customer service representative, very friendly and helpful and courteous.

      Affordable rates and manageable terms. HASSLE FREE. The terms are understandable, affordable and not pressuring. Rates are next to none. Very competitive. Online tools are easy to use. Straight forward like easy 1, 2 3. A no brainer. They make it very user-friendly. Even if you are not computer literate, you could actually carry out your transaction because they made it possible and so easy for dummies to understand. If I were to rate this from 1 - 10. I would give it a ten.

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      Customer ServiceContract & TermsStaffProcess

      Reviewed July 22, 2016

      Helpful knowledgeable courteous professional very nice and clear individual. They assisted me through out the entire process. Even followed up with a courtesy call. Although the customer service was great this process needs to be streamlined to facilitate smoother application processes. The rates and terms were comparable with other lenders. It was hard decision to choose but overall for my needs, I found just what suited my goals. So I am very satisfied with this company. Their online tools were sufficient for my needs.

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      Customer ServiceContract & TermsPunctuality & SpeedStaffProcess

      Reviewed July 20, 2016

      The customer service was excellent. Great help at every step. They helped with all aspects of loan process. Answered all my questions. Application process was very easy. I was very happy with the whole process. Calling with questions was quick and easy. I was very satisfied with rates and terms. The people explained everything to us step by step. I would do it again... excellence is their motto. Online tools are easy. Very helpful and descriptive. You can do anything on there you could think of.

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      Customer ServiceContract & TermsStaff

      Reviewed July 15, 2016

      They can help you out a lot because they know you need a loan for your plans and the staff are really informed about everything because what they explain is very simple and it is really easy to understand what they say and you get your loan. The application process was not long because I submitted mine and it took less than two days to reply and I got the money or loan that I needed which was really helpful. The process may vary but for me it took like two days go get a response.

      The rates and terms are very simple. They will explain everything that you will need in order to get your loan and they actually help you have a complete understanding on your loan and what the rates might be whether they are high or low. The online tools I don't really much use but what I do know is that they are there to assist you when you need help. I used it once and it helped me solve my problem so yes I do think it is very important to have them so you can look it up and solve your problem fast.

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      Customer ServiceStaff

      Reviewed July 14, 2016

      Very good, they were focused on what I wanted and really worked to make sure I started a successful and great business. They gave complete information, didn't leave anything out. They wanted to know too much information before I went to meet with them. Once I did speak with them in person everything went well. Did run into a few rude employees. They're a little bit picky. They were very intent on learning a lot of information. Which was fine but I didn't have my business plan all figured out. They had some glitches in the system. Which was super annoying I expected more from them seeing how much I pay them.

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      Customer ServiceContract & TermsStaffEase of Use

      Reviewed July 12, 2016

      Customer service was courteous and helpful. They answered questions that I had and helped me when I needed customer service. Good good good. The application process was straightforward and clear. They helped with any questions that I had and prepared me well for the entire application process. Their rates and terms were comparable to the rates and terms of what other businesses offered. Very satisfied with the terms and rates from them. The online tools were easy to use and useful for me. I liked using the online tools a lot. When I had trouble with the online tools, support helped me through it.

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      Contract & TermsStaff

      Reviewed July 8, 2016

      They were helpful. I got denied but was always under impression personal credit and business credit were two different things. But customer support was definitely good, I just have to work on building credit. Obviously dissatisfied because I wasn't approved. Like said earlier I'll just keep working on my credit and or trying to find investors to help me achieve my business goals. Being a single parent isn't always the best for credit. If I would have been approved the terms and conditions would have been very acceptable and manageable. One of the reasons I applied for the business loan in the first place. The online tools were very simple and easy to follow. It made a first time applicant like myself very at ease with the easiness of the tools online.

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      Customer ServicePunctuality & SpeedOnline & AppStaff

      Reviewed July 7, 2016

      Not really helpful, rude when calling to ask about increasing my loan/extending it. I tried to be nice, however they did not seem to respond to me very well. The application took a really long time and made me write down a lot of things I did not think were necessary. I would hope another company respects privacy more than they do. Their rates were probably one of the only good things about them. They generally stayed flat and did not fluctuate. I wish I could say the same of their customer handling though. The online tools were misleading and were not satisfactory. They were hard to get around and didn't fulfill my needs quickly enough. Clumsy at best.

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      Punctuality & SpeedEase of UseProcess

      Reviewed July 3, 2016

      Good support. They have great customer support and I've never had issues with them. I like their service better than other I've gotten. Process was quick and easy and I would recommend it. Would be great if they could automate more of the process. Would be great to be able to upload more of the stuff quickly. They had some of the best rates around. Super competitive rates compared with others. The online tools was great but would like it more streamlined and more intuitive. Automation more if it would be great as well. Would definitely recommend.

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      Customer ServiceContract & TermsPunctuality & SpeedOnline & AppStaff

      Reviewed June 26, 2016

      Great customer service. They answered all my questions I had and helped me with my business loans. Thank you very much for helping me with my business loans. The application process was fast and simple and I got things in a day and was able to do my chores for the rest of the day. Super fast service and super slow customer service. Read the rate and terms carefully just so that you know what you're doing. A lot of people don't like to read it but it's important. Make sure to take your time and read all 1 thousand pages. The online tools are great to help me navigate on the site and such cool tools to help you with your business loans and it's just cool and dandy.

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      Expansion Capital Group author review by Ashley Eneriz

      Expansion Capital Group (ECG) was founded in 2013 and offers financing options to small and medium-sized businesses. ECG has worked with more than 650 types of businesses and loaned those businesses more than $65 million.

      • Approval: ECG supports strong businesses, even if their owners don’t have perfect credit. Approximately 60 percent of applicants are approved for a business loan. Those who are approved can receive money in as little as two business days.

      • Scalable: Business owners can apply for amounts ranging from $5,000-$500,000, so applicants can apply for the funds for small and large investments. The business’ health determines how much money an owner will qualify for.

      • Application: Interested consumers can easily apply online. The application is relatively short and requires only three months of bank and/or credit card statements. ECG responds to application within 24 hours.

      • Short terms: Loan terms range from 3-12 months, which might be good for business that need a quick infusion of cash. Expansion Capital Group sets up daily automatic withdraws in small amounts so it is easy for business owners to pay back their loans.

      • Informational resources: ECG’s website regularly posts useful articles for business owners. They publish articles on topics like using social media to promote a business, providing employees with health benefits and industry specific advice.

      by Ashley Eneriz Deputy Editor, Personal Finance

      Ashley is an expert finance writer who worked for 12 years with top names in the industry, including Discover, The Hartford, ScotiaBank, Chime and Synchrony. She joined ConsumerAffairs in 2022, and specializes in coverage of banking, credit repair and debt management. Her writing has also been featured in Forbes, Time, Yahoo, MSN and Reader’s Digest. In her personal life, she enjoys homeschooling her three daughters and writing children's books.

      Expansion Capital Group Company Information

      Company Name:
      Expansion Capital Group
      Year Founded:
      2013
      Address:
      5020 S. Broadband Lane, Suite 100
      City:
      Sioux Falls
      State/Province:
      SD
      Postal Code:
      57108
      Country:
      United States
      Website:
      ecg.com