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Consumer Affairs

Sony Recalls VAIO Laptops


September 5, 2008

Sony is recalling about 73,000 VAIO TZ-series notebook computers. Irregularly positioned wires near the computers hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.

Sony has received 15 reports of overheating, including one consumer who suffered a minor burn.

The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers screen size is about 11.1 measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.

The computers, made in Japan and the United States, were sold by SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.

Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.

For additional information, contact Sony toll-free at (888) 526-6219 anytime, or visit the firms Web site at www.sony.com/support.

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

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