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CONSUMER NEWS RECALLS COMPLAINT FORM SCAM ALERTS |
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QVC Recalls SoleusAir Space Heaters |
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May 1, 2008
The firm has received nine reports of flames inside or coming out of the heaters, and 70 additional reports of smoking, overheating, sparking, melting, and/or emitting burning odors. No injuries have been reported. The recalled heater is a 1,500 watt, black or charcoal-colored, canister-shaped space heater with three heat settings. The unit is about 25" high x 10" in diameter (not including the wheels). The words "SoleusAir 360 Micathermic Heater" are printed on a label located on the front of the unit. The heaters, made in China, were sold through QVC's televised shopping programs, its Web site, and in QVC's Studio, employee and retail stores from December 2007 through March 2008 for between $65 and $80. Consumers should immediately stop using the heater and unplug it. Consumers who purchased the heater through a QVC television program or QVC.com were mailed instructions on how to receive a refund. Consumers who have not received an information packet should contact QVC. Consumers who purchased the heater at a QVC store should return the heater to any QVC store to receive a full refund. For further information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET any day, or visit the firm's Web site at www.qvc.com. The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC). Report Your Experience
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