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University of Phoenix - Grade Inflation

Timika of Farmington Hills MI (03/22/06)
I've been a student with the University of Phoenix since August of 2003, however, I'm very dissatisfied. For the past year I have been back and forth with the U of Phx about my financial aid/student loans. I have every receipt from the first day I started with the University of Phoenix and all the receipts have zero balances. I was just told on 3/21/06 that I had a $2000 balance for several classes that I haven't taken yet, also, I was told that out $10500.00 I did not have enough financial aid to cover my classes. I haven't received a refund check in about two years and every class I take they all were easy A's.

Ramon of Inglewood CA (02/12/06)
I enrolled in their IT program to complete my BS degree. I was told that due to my years of work experience and number of college units that I could take the advance courses. These were the online courses. I filled out the admissions paperwork, but I never sent the electronic signature to authorize being charged, but for the first three weeks I was unable to access the courses. Once I was finally able to do so, the class was a basic course on the interaction with employees. After the first month, I contacted their admissions department and informed them that their programs where not what I expected and requested to withdraw. I was told that I could do this if I find that their programs did not meet my needs or expectations.

About nine months later I started receiving letters requesting $1350 for the courses that I never took. I responded to those letters informing them that I decided to withdraw from the their program back in Fedruary. Now a $1350 charge appears on my credit report, which has negitatively impacted my ablity to purcharse a bigger home for my four children.

Karen of Sutter CA (6/4/03):
I attended University of Phoenix for five classes. I have found that they literally give A's away. At first I thought that I was just being too hard on myself and that I really did deserve the A. Although things seemed too easy in my first three classes I continued to enroll. In my fourth class it was obvious that I received an A on a couple of assignments that I shouldn't have - I had left out some things, misspelled some words etc. I thought it was the teacher and decided to continue.

Then in my fifth class, I knew for a fact that things were amiss. Speaking to some of my fellow classmates, they had seen the same type of things. When I received my grade report I couldn't believe it. I had gotten 100% on two assignments that I didn't turn in, my groups research paper - which was a day late - received a 98%, even though we didn't include a reference list (the class was an English Composition class), it was a day late, and the word count was about 100 words short. I quickly realized that I could continue my education with Phoenix and receive straight A's; however, I also know that I would never hire someone based on their education received at Phoenix. I have since moved on.

I don't believe there will be any consequences for me, however as I stated, I would never hire a person based on their education from the University of Phoenix.

Niccole of Tampa FL (4/21/03):
University of Phoenix (UOP) grossly violated their written and documented policies and procedures by allowing students to engage in plagiarism which significantly diminished the value of the degree and education. Also, instructors were allowed to violate documented UOP policies and procedures by engaging in professional misconduct and unethical behavior by sharing personal information about students with other students, encouraging other students to be involved in "gang-like" activity, and implementing new policies that were in conflict with UOP's written policies.

By allowing students to engage in plagiarism, UOP diminished the value of the degree and education. They also violated their own written policy and procedures. By allowing Instructors to engage in professional misconduct and unethical behavior, UOP released confidential information without consent which seriously impacted my ability to focus on classroom studies. I took one year of classes at UOP which I can not use. My money and time were both wasted.

Heather of Kansas City KS (6/26/03):
I enrolled thinking UOP would be a great fit for my lifestyle. After enrolling I started my first class. This was a waste of time. The "teacher" was awful. I still don't have a grade back from a large paper. This class is required before moving on. I wanted my degree very badly so I decided to give the school one more chance. My second class was just as bad. The teacher was better, but the problem is I learned nothing. My book was never used and I still got an A.

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