Palmetto Solar Reviews

Palmetto has left me with a $700 electric bill, and It doesn't provide enough energy. I have not changed anything regarding our consumption, however our bill is now double what it used to be. I will never use solar again.

Palmetto Solar is not reliable!!!! I have had four (4) different teams of techs to my house to fix a problem with my system not working. This is the problem the main cable from the meter into my house got shorted out!!! I was without solar power from June11, 2025 till June23, 2025 and then out on June 28 it went again with another electrical short on June 28, 2025 till July 10, 2025!!!! Now they say I have to wait till April 2026 for an evaluation to get any kind of compensation!!!! I would not advise anyone to use this company.

I can't believe you're doing the same thing you did to Gordon from Los Angeles, CA. My husband died also after signing us into this fraudulent contract for Solar. He had Brain problems before this Contract was signed and passed away before it was finished... I am his wife and don't know enough about this product. I was in grievance and didn't have the APP that was supposed to be put on my phone by the Sales person who didn't bother doing that. So I didn't know whether it was working or NOT!!! By the time I started receiving high Electric Bills, I called your Company and was told I would have to PAY $750 for your Technician to fix the problem... I am EXTREMELY overwhelmed with the action of this Company... I want it removed!!!!

No mention was made in their sales presentation that the program consisted of a lease obligation. This should have been disclosed at the sales presentation especially when I read there was only a 10 day window of refusal if unsatisfied with system. There is no way to gauge system performance in a 10 day window especially when my electric bill is issued every 30 days after the solar system is installed. This should be brought before Florida legal authorities as a deliberate act of deception. My goal was to help our environment by participating in clean energy production. Another senior citizen scammed.

Shady practices. Considered working with this group to get leased solar panels. Signed the agreement, but had voiced concerns about the condition of our roof and whether they would be good to install. They bypassed their own roof inspection to RUSH the job through. The installers wouldn't install because they were convinced the roof wasn't in good enough shape.

The Palmetto Solar company takes your money and you never hear from them again. No customer follow-up when your electric bill is double what they suggested for panels usage. My advice find another provider.

We got solar from this company (the installer was Lunex Power). Terrible experience. The sales reps miscalculated our average monthly usage by HALF, which meant we were paying our regular electric bill PLUS the monthly solar panel bill. We also had numerous issues with the polarity, so techs had to come out multiple times to fix the issue. Within the first month of having the panels, we identified these issues and finally got fed up and decided we had to cancel. Despite all the mistakes they made from the beginning, they want us to pay even more money to cancel. We wouldn’t have ever agreed to the panels had we not been lied to about how much money we would lose.

9/25/24 received email that our solar was not working. It was finally resolved 12/2/25. Phone is never answered, always have to leave a voice mail which goes unanswered. Email seems to be the way they like to work but they are not consistent and have very poor follow through. We were told they would have to outsource the service call and we would have to pay $360. When the service guy came two months later, he was in a Palmetto van, replaced a fuse and was gone in 15 minutes. Trust is gone. I wouldn't recommend Palmetto to anyone.

Palmetto Solar installed my system in Virginia Beach during November 2021. This last summer I started getting information that my system was not producing or communicating with 8 of the 16 panels. I contacted Palmetto in July to get the problem fixed. First thing they told me was that if squirrel chewed up my lines they would charge me a thousand dollars to send a team to make repairs. On Sept 12, yet two months later they finally send a tech to inspect and he confirmed squirrels has set up a nest under one of my panels and chewed up the cables. Now at no time during the sales pitch or installation process did anyone say anything about squirrels chewing up cables. It was the farthest thing from my mind.

Julius ** was the solar consultant that we spoke with and he was amazing. We had spoken to other solar companies/consultants prior and we really found Julius to be wonderful. He is not sales-y at all, he is very knowledgeable in all aspects of solar, credits, tax benefits, roof fixes, net metering, panels and battery. We trust him completely. He has integrity and charming at the same time. Palmetto Solar is very lucky to have him.

I am completely dissatisfied with these Solar panels. The amount I could "save" was an exaggeration to say the least, between my electric bill now, and my Solar panel payment, I am losing $80 a month. I have been trying to contact some decision-makers at Palmetto to get these Solar Panels off my roof for a while now. I am met with a customer service rep, who says "They will call you later" and never do. I simply want my money back and these things off my house. When talking to one rep, they let it slip that I shouldn't have even been give a savings quote, since we hadn't lived in our house a year, so the salesmen will say and do anything to get your money. I was lied to, and have been given the run around. Do not give these people your business!

I recommend Palmetto Solar.