Bodybuilding.com

I ordered early April and Bodybuilding recently decided to cancel the order. There were two items initially on backorder which became available not too long ago. Now if I had to reorder the items previously purchased, I would have to pay more since the sales aren't the same. I suspect they cancelled the order because of the sale and are using Bait-and-switch techniques.

They offered 50% off their products. I click on the very first product and it won’t give me the discount. So I go on their chat and am told “they ran out but there’s other products to try”. Sounds like the old bait and switch to me. This isn’t the first time I’ve encountered this with them - but it’s definitely the last. I don’t do business with dishonest companies.

I placed an order today which was buy one EVLUTION for $19.99 or get 2 for $25 dollars. Minutes alter I received an email from Bodybuilding with shipping instructions and that's when I realized I had made a mistake. I placed an order for 1 EVLUTION FOR $19. 99 instead of the 2 for $25. Immediately I called Bodybuilding customer services phone number and explain the situation to the representative and without hesitation NW Nick told me, he will look into it. Long story short NW Nick added another other for me at NO additional cost. That's what I call GREAT customer services. Highly recommend doing business with Bodybuilding and NW Nick.

I used this for many years... Since they bought out, now everything very expensive. You can buy same quality product from outside... from many websites. Like Amazon, eBay.. There many out there. Thank you.

I have ordered few times from them and I'm not sure whether I'm just unlucky or there is something else going on. They never managed to get the delivery right on my orders, there is always something wrong, which makes online shopping experience terrible. I always end up having to chase my order, making me spend loads of my time to deal with them and their chosen delivery company (which are terrible too).

I've ordered from Bodybuilding.com years ago and was always satisfied with their product selection and prices. However, I haven't shopped there in a while because I don't use supplements as often anymore. My grandmother has cancer and has been undergoing chemotherapy. She's completely lost her appetite and has lost a lot of weight. Since she doesn't eat, she's become weak and is wasting away. The only thing she can barely eat are meal replacement shakes from the store, and she is very particular on what brand and flavor she can stomach.

Bodybuilding.com and DHL eCommerce showing that my product is delivered but actually not. Another thing is my Bodybuilding email not working, many times I tried to reset password, site shows link has been sent but not, Please help me.

After reading some of these reviews I'm convinced people will complain about the most minuscule problems. You're really going to complain that it took 6-7 days when it was estimated 5 days?! Most of the time it's the delivery services' fault. Once they ship it it's out of their hands. SMH. Now for my actual review I've never had a problem in 7 years of purchases. They have the best deals and easily the fastest shipping. My most recent purchase I made the mistake of buying protein synthesis when I thought it was protein. MY MISTAKE. I messaged them. They replied instantly and understood what happened. They were so cool about it that they let me keep the item. I mean that's real service right there and one of the many reasons I won't go to a rip off place like NutriShop. The real mistake here would be purchasing elsewhere besides Bodybuilding.com unless you're cool with losing money.

I have been ordering from this online company for over a year. All my protein powder, amino acids, protein bars and preworkout come from this company. I must say that not only they have very reasonable prices, their delivery is amazing. I always get my order at my door in one day! I recommend this company to anyone who is looking for reliable supplier with great prices!

The email I had used to order my items was not working and it had already passed the date on which I was supposed to receive my items. I contacted support, and they contacted me within the hour with my tracking info and package status after I gave them my name and the items that I am having shipped. They were not only very prompt, but kind about it even though it was my mistake, I would highly recommend.

I had placed an order to be delivered in India and it's been over 7 weeks and the package is nowhere. Bodybuilding says it is with customs however customs says they haven't received the package. So whatever happened. As a customer I have paid but without any delivery of goods. Never order from them outside US, there is less than 50% chance it will ever make it to you.

I have usually had a positive experience when I get a product from Bodybuilding.com. Mainly that is because I have never had to talk to customer service. The product will take over a week to get here now after being projected it would be here in two days. It is now be 8 days so I reached out to customer service. I talked to Dillion and said I was disappointed as I would have just bought it in store if I knew it would be this long. They ended up saying it's up to 5 business days even though it will now be 6 business days. And then proceeded to argue how many business days it would be with me over and over and never addressing the issue of I am not getting the product I ordered in the amount of time I paid for shipping. And that if it would have been this big of a hassle I would have went to GNC and bought it and would be 5 days into using the product already.

I had a great experience with this company. The gentleman was kind and even offered me workout tips ANYTIME I wanted, I just had to call. Seems like everyone that has trouble with this company lives outside the USA, so maybe you should look in to another company if this is the case. They are not responsible once the item is shipped. Shop local, you can't go wrong, plus it's better for your economy and environment.

Unlike the other comments I see at this site regarding Bodybuilding.com I have a very good experience with them. My first order did not arrive in the Philippines. Upon emailing their customer service, their staff were very helpful and quick in their reply. Eventually they re-shipped my order and it did arrive this time within a month. Well done, Bodybuilding.com!! Professional service.

I'm great customer of bodybuilding but I'm very disappointed in my last 2 orders. I'm live in Israel and never happens, always I received my orders on time but the last 2 never came and bodybuilding in the first order give my money back. Not complete but ok, after then I make new order and never came and now bodybuilding doesn't want to give my money back, is not fair isn't my fault problems with shipping. I need my money back.

I placed an order on 30th December. After almost 3 Weeks of not receiving my Order I reached out to Customer Service. But they were not listening to me, instead they just kept sending me Template Response Emails about my Order and their Terms and Conditions to what should happen. When I looked up the tracking number they gave me from the US, it stated that it never got scanned for Shipment, which means that they never really sent it. I called DHL (and I have a recording for the call). DHL said that it looks missing as it never been sent out from USA and they need to make a claim with DHL to confirm where did the shipment go. All I say is, it's a RIP OFF Company. I will never order from them again and I hope that Consumer Affairs Investigates them and closes them down. Their Terms and Conditions are not acceptable, not Customer Friendly and their Customer Service is very bad. I will never Order from them, that's for sure.

I used to be a loyal Customer of Bodybuilding.com ordering Supplements, until recently. I placed an order on 7 December. After almost 3 Weeks of not receiving my Order I reached out to Customer Service. But they were not listening to me, instead they just kept sending me Template Response Emails about my Order and their Terms and Conditions to what should happen. When I looked up the tracking number they gave me from the US, it stated that it never got scanned for Shipment, which means that they never really sent it.

I ordered 2 packs of BCAA's from bodybuilding.com on 28th August which never arrived. When I tried reaching them on customer care no one responded to the calls and when I mailed them, I was getting the same template reply which they send to everyone.

There are so many things wrong with the people working there. I got called a scumbag. This company also created a forum where other users can harass you and the mods won't do anything to protect you. I got harassed to the point where Internet safety was a problem. Also, I bought some of their products and they don't even work.

I've placed an order on 27th April 2016 after so many attempt of checkout. Item was shipped on time and was expecting an delivery on second of week of May.

The Courier service in India is Aramex and will never ever use their service in my life, tried once to deliver and afterward they haven't tried to reach me. As the Custom process is not clear with courier, they randomly inform that you need to pay 5000/-Rs etc and when we ask for the Custom Receipt they show their generated document. Last week when I went to their office and after inquiring about my courier, finally they traced it. But to my surprise the package was damaged. So I can't accept the damaged piece.

I order for 10 bottles of green tea extract. Didn't arrive for more than a month. They just reply with saying only if they receive the consignment back they will refund. How can I guarantee that customs sends them. They take money and don't refund.

I returned, refused and sent back all my items received (over 400+) dollars worth, took a very long time for them to *receive* it, when it in fact was signed by someone a week before I got a PARTIAL refund back. I then had to contact customer service as I did many times prior, to ask why I had not received a FULL refund, and why I have not been refunded for all items that I returned and they had for over a week going on two. If I had not have asked, they would not have issued any of them. I still was not refunded one item costing 80+ dollars. Now I am being threatened by them that I will be banned because I took this up for PayPal to get my money that I deserve back.

This product are really fake because I used the last 2 months this product not a single result in my body. Not my weight gain not any healthy tuitions. All this rubbish talking about that this is really ** product.

It has been 8 weeks since I ordered from Bodybuilding.com to India and they placed it through DHL. The last update on the DHL tracking website was 8 weeks back stating "processing completed at origin". Even after 8 weeks, I'm not getting a satisfactory answer from both Bodybuilding.com and DHL. DHL says it is outside their delivery period since it crossed 20 business days and I need to contact shipper to write to DHL to investigate as an escalated matter.

They took my money and did not deliver the products. I contacted their customer service. At first they were nice and then they became rude when I confirmed the shipment I ordered in good faith was never delivered. I provided proof and still they would not budge... My financial institution agreed and refunded my money. This is an awful online company. Stick with ordering from Amazon and other reputable online merchants....These crooks will rip you off.....Beware.

It has been 8 weeks since I ordered from Bodybuilding.com to India and they placed it through DHL. The last update on the DHL tracking website was 8 weeks back stating "processing completed at origin". Even after 8 weeks, I'm not getting a satisfactory answer from both Bodybuilding.com and DHL. DHL says it is outside their delivery period since it crossed 20 business days and I need to contact shipper to write to DHL to investigate as an escalated matter.

I order micronized l-glutamine. They send the product and the scoop is missing. Have in mind you cannot use the product without the scoop to do its measurements. I've asked them for a scoop and they told me they can't send me one. Responsibility zero (0). They sell a product and they do not care about the customers. I've asked them about refund and I'm waiting for answer.

I have Ordered Body Buildo on 02-07-2015 and I received the product on 03-07-2015. From 03-07-2015 I have been using it but I did not gain any weight nor my muscles build up. Before taking the product the company said that if the product doesn't work then they will give money back. I need my money back otherwise I will file a case against Body Buildo.

I've ordered several items over a period of time from Bodybuilding.com, it has always been hit and miss. One example was a shipment that ended up in Germany which is the DHL hub, then was delivered to Austria not Australia. I was repeatedly told that this is due to the DHL hub being in Germany, but the fact that it was never delivered and returned to sender speaks volumes. The parcel was again forwarded by Bodybuilding.com this time by Fedex.... Guess what, it arrived with no issues.

Bodybuilding.com is fine but their delivery company are a joke. I had to spend 30 mins on the phone with dpd because their driver had tried to deliver to the wrong address. My options were collect later that night or have it delivered tomorrow (I had taken a day off so I would be in to get it today). The reason I am rating bodybuilding.com so low are because I spoke to leg lift laz on the online chat, who was more interested in getting me off the chat and not listening to my complaint. By the time he asked me what would rectify the problem I had spent 3 hours getting this sorted.