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About All Coast Moving Group Reviews
All Coast Moving Group is a moving broker that offers residential and commercial moving service across the United States. The company moves household and business items and transports automobiles. It offers discounts for customers who book early or book within the same day of receiving a quote. It also offers military discounts.
Pros & Cons
- Competitive pricing
- Military discount
- 30-day and same-day discounts
- Doesn’t move things itself
- Must contact for pricing
All Coast Moving Group is a Florida-based moving broker that works with carriers to move your belongings, including your vehicles, locally and long-distance throughout the continental U.S.
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Reviewed June 30, 2023
Terrible company. Do not recommend. I never write reviews but I want to share my experience with this “moving group”, which is NOT a moving company, but a company that hires a 3rd party moving company to move your things. They are brokers. That was NOT explained over the phone when I was given my estimate. I was given a $1,300 estimate for my move from Philadelphia to Connecticut. I expected to pay that amount, and that my things would arrive same day. Instead this move cost me $2,200, and it’s taken a week to get my things, which have STILL not arrived a week later, in what should have been a 5 hour drive in a truck.
When the 3rd party moving company, 95 Movers, came to take my things last Friday, I was told it would take 3-5 business days for my things to arrive. They were taking my things from Philadelphia to put them in a warehouse in Washington, DC, the opposite direction from Connecticut! Luckily I have my brother’s couch to sleep on. I certainly don’t have my own bed or couch, which are still in a warehouse in Washington, DC.All Coast Moving Group will:
- Give you a lowball estimate.
- Not explain that they are a broker, who will hire a third party moving company to actually move your things.
- Not explain that all your things will be put in a warehouse instead of shipped directly.
- Not explain that the actual moving company that comes to take your things will then overcharge you by hundreds of dollars.
I’ve spent hours on the phone with representatives from All Coast Moving Group, who are unapologetic in their deceptive practices. They seem to enjoy being rude to their frustrated customers, who feel like they’ve been ripped off, lied to, and who are without all their worldly possessions for a week, when they expected to meet their things after a five hour drive. All Coast Moving Group should rename to Worst Coast Not A Moving Company. That would be a more accurate name. Don’t make the same mistake I did. Don’t hire All Coast Moving Group.
Reviewed June 9, 2023
My experience was excellent on all levels. All Coast was super helpful explaining the whole process to me. The movers were extremely good and cautious at wrapping our furniture and personal belongings. Nothing got damaged in the move. Over all very pleasant to deal with and helped make a highly stressful situation seamless for me. Would highly recommend using them for you next move.
Reviewed March 21, 2023
This experience was completly unsat. Our initial estimate wasn't even close resulting in two additional payments which far exceeded the estimate. Total cost was $29,911, $10,000 over the estimate. One payment that we made electronically was initially rejected by Moving Hub because their bank wouldn't initially accept it. This was going to result in the delivery not being made. Fortunately, this was eventually resolved. In the process a few items were damaged. I filed a claim only to find out that the third party claim company required so much paperwork to include copies of all the moving documents and operator manuals for the broken items that it became too cumbersome to pursue any longer
Reviewed Feb. 9, 2023
Moved not super far in Florida but I had a lot of old machines from an office I was also moving and that was the biggest bulk of what I was needing to be moved. Obviously I needed to make sure the movers handled all of the equipment with care because we needed it at the new office. They did a good job and I didn't have any major issues with the move itself.
Reviewed Feb. 5, 2023
Really good team overall they were fantastic! They were fast too which is always a plus because the whole point of hiring a team was to speed up the process. The move itself was somewhat far and getting everything packed into the truck would've taken me several days but they did it in a couple of hours. I'm glad I finally decided to hire a moving team and I'm glad I went with All Coast.
Reviewed Feb. 3, 2023
Small time move that wasn't anything crazy but it was pretty last minute and I was having trouble really nailing down a company I felt comfortable with. I found All Coast Moving Group and from the first phone call I knew they wouldn't muck it up because they were very professional and to the point. I'm glad I hired this team and you will be too if you give them a chance!
Reviewed Feb. 2, 2023
All Coast Moving Group really does give you 5 star service. Everyone that I spoke with on the phone let me take my time explaining the situation and didn't rush through any details of my move. They accurately estimated how big of a truck we would need and the movers themselves made sure they handled everything carefully. I would most certainly hire this team again!
Reviewed Jan. 29, 2023
All Coast Moving Group was a really fantastic group. They made this whole process super easy and smooth and everyone that works there is very helpful. I appreciated that even when I spoke to someone new the last person took enough notes for anyone to be able to help me out. Anyway this team was really great!
Reviewed Jan. 28, 2023
Do NOT use these people! They are only a shell for the actual folks that will move you (Easy Road Moving and Storage). They showed up at 1:30 in the afternoon, and proceeded to start packing. I had a doctor's appointment. I came home at around 3:00 PM and was given an invoice that was $1500 higher than contracted payment, which I felt pressured into paying. At 9:30 PM, they said they had underestimated the job and wanted an additional $1,100.00. At that point, I made them unload the truck and I made other arrangements!
Reviewed Jan. 27, 2023
Nice job done by a professional team! These guys really made the whole process easy through and through. I was moving from Indianapolis to Chicago to chase after a job and I had to move fast so I could get the ball rolling. They did a fantastic job making sure everything lined up with the timing I needed.
Reviewed Jan. 22, 2023
They did a really good job with my move. I was on my last ropes after packing all my boxes and the last moving team flaked on me so I didn't have much time to find a place to handle the move. I called up All Coast and by the end of the phone call they gave me an estimate and had a driver on the way to me. I was pleased overall with how things went.
Reviewed Jan. 16, 2023
Had a really good experience with All Coast Moving Group. They made this whole process super simple and easy and I wouldn't have been able to pull this move off without them! They were fast and professional and the delivery of my things went without a hitch!
Reviewed Jan. 15, 2023
I called All Coast Moving Group on a Friday and they were at my door by Monday. I was moving everything from South Carolina to North Carolina. This was a 4 bedroom house going into a 3 bedroom and some stuff to a storage unit. They did good and made sure I felt comfortable the whole through. They updated me constantly and were always available for my calls. I will give them 5 stars for how great they were.
Reviewed Jan. 15, 2023
Jack was not truthful with us. Gave us impression they were a moving company, they are not. They will hire out to a moving company. You will be required to sign a new contract with the actual mover that has additional fees that are not disclosed. Jack stated our merchandise would not go through a transfer station but would be delivered in the same truck it was picked up in. This is not true, the actual moving company planned to transfer our merchandise 2 times and in 3 different trucks. Jack gave us a timeframe of 3 to 5 days for pickup to delivery. The actual moving company gave us a time frame of 14 days. I refused to sign the new contract under these terms I did not agree to. All Coast refused to refund deposit.
Reviewed Jan. 13, 2023
Great team here, they did a really amazing job of getting me out of a pretty complicated apartment (lots of stairs and bends and turns) and into the new apartment in Brooklyn which was on the 5th floor. They made everything super simple and easy and I am so so so glad they turned out to be as good as I had heard!
Reviewed Jan. 12, 2023
They did an excellent and professional job with my move and I couldn't be more grateful for finding a good company. I was worried about the distance and cost and was praying nothing got broken. All Coast knows how to run a business and they had amazing customer service as well. I am very happy I chose them
Reviewed Jan. 9, 2023
This is aa good team right here and they made SURE that I knew that by how fast and reliable they were. I can't say enough good things about them as everything went so well. It's hard to find anything bad to say. This is truly how moving should be done and All Coast is setting an example for how every other company should operate.
Reviewed Jan. 6, 2023
All Coast is not a moving company. They are a moving broker that outsources the move to any movers. I cancelled my service within the same hour that I requested service, was told that I was not going to be charged the deposit since it is a same day cancellation. I was still charged the deposit. I called and told that they were issuing a mailed check for 90% of the original deposit. Ridiculous policy as I cancelled service within the same hour and was told that I was not going to be charged anything at all.
Reviewed Jan. 5, 2023
I personally had a wonderful experience with All Coast Moving Group. They were fast and efficient. I had to move from Jacksonville to Lady Lake (both in Florida) with a pretty small amount of stuff compared to other people but I also needed my car towed so I could ride my bike down. They did a fantastic job overall.
Reviewed Dec. 24, 2022
I cannot in good conscience give this moving company a good rating. They do not have their own trucks--they are brokers. They charged me $1700 to find a mover. Friendly salesperson disappeared and little communication after deposit was paid. Set pickup date based on when I needed belongings delivered. They brokered probably the WORST moving company around, who of course charged more. That company lied and said they would try to deliver belongings by move-in date, but instead stored them in a warehouse in Los Angeles for more than 10 days. Boxes arrived damaged and some did not make it at all. All Coast could not care less. They ignored calls and fulfilled none its self-serving marketing ploys. BUYER BEWARE!!
Reviewed Dec. 17, 2022
All Coast gave great quotes, but subcontracted the job to 2 different companies and it was a nightmare!!! They took my items from a 26’ truck to a 53’ truck and then were not able or refused to try to make it down my street of my new home. I paid $10K for move then had to rent a UHaul and pay $1200 more to have the guys move the stuff from the large truck to the smaller one when they could have just left it in the 26’ truck they initially packed.
Reviewed Dec. 15, 2022
This is not a moving company. They charged $1500 and pass to a real moving company. After the contract was signed and they took their $, no help at all, including not answering/returning calls. The agent was so nice, promised to help ‘all along the way,’ then disappeared. Got nothing for the cost.
Reviewed Dec. 14, 2022
I was under the impression that All Coast was a moving company and was not told otherwise. I was told they would be there for me thru the whole move. I had to do the inventory count because they don't send anyone out. After I paid their portion they would not return my calls. I called four times to let them know my inventory changed and Alexis did not return one call. Quality Control also did not return my call. When the movers came I found out All Coast was a broker not a mover and paid them over $4000.00 to talk on the phone twice. My estimate went up over $3000.00. I will not recommend this company. Make sure you are dealing with a moving company and save yourself thousands of dollars. Lesson learned the hard way.
Reviewed Dec. 12, 2022
On 11/22/22, the movers arrived to take manufacturing equipment from NY to CO to open up a second print shop location for our business. They instantly informed us that in order to move the entire list of equipment we provided to All Coast during booking, it would cost us an additional $6,000 on top of the $8,000 quote. They could not explain where the discrepancy occurred since the list did not change, and said we needed to contact our rep at All Coast (Marc **) and ask him. Since this move is time sensitive, we chose to send as much equipment as we could for the original $8,000 price, about 35% of the original shipment list. We were told "someone" would contact us with an update once the equipment shipped, and that two of our employees could fly out to receive the shipment 12/6 - 7.
We've reached out to All Coast for an update via email, phone, and text throughout the last 10 days and each time we have been told we would get an update from management ASAP. We have not gotten a call back, or an update as to where our shipment is, or if it has actually been shipped. My emails to their customer service have not been responded to, I have called their customer service phone number three separate times, each time chatting with a rep who could not give me an update, but assured me they would get it to someone who would call us back.
Our sales rep and quality assurance rep were mostly uncommunicative once we paid our deposit, aside for them also assuring us this morning we would have an update right away, yet the only call they made to us was to inform us that we would have to contact the shippers directly, and it was out of their hands. The travel we booked to receive the shipment was a waste, for we got no updates while we had employees in CO awaiting the order during the timeframe both All Coast and their third party S & A movers assured us would not be a problem as a delivery window. We were supposed to be informed when our shipment was loaded onto the truck, and updated on tracking, but were never made aware of any of this. 3 days after we flew back east, on a Saturday, saying they would be delivering our shipment the next day, on a Sunday.
In order to push it to a Monday so our contractor could be there to get the order, they told us we would be charged a storage and redelivery fee. The dispatch gentleman Eric, who couldn't give us updates, assured us personal check would be fine, yet the movers only accept payment via cash or venmo because they know payment would be otherwise refused due to their shady tactics. These are all calculated ways to trick the customer into reacting out of fear and impulse, and this entire experience was manipulated to get these exact results. See other reviews of All Coast Movers for further proof.
Reviewed Dec. 9, 2022
This team is pretty good. I was moving my apartment and business down to Miami Beach from Lake Mary. We had a lot of equipment to be moved and quite a few things that needed to make it in one piece. They did a great job so I figure I give them a 5 star review since it's so hard to find qualified and professional movers these days.
Reviewed Dec. 4, 2022
They were pretty good overall and this was a good experience. They were pretty fast to arrive to my house and the movers had no problem dealing with my tricky staircases, both on the pick up end of things and at the new place when they were dropping everything off. They were a good team to hire.
Reviewed Dec. 3, 2022
Had a wonderful experience with All Coast Moving Group. They really do offer premier service for low prices and have a very simple process to setting up your move. Instead of making this a long complicated hoopla they got right the point and had a driver sent to me in a matter of hours. The movers were polite and professional and everything went according to plan.
Reviewed Dec. 2, 2022
Never ever trust this moving company. I contacted them for my move from CA to NC. I shared my inventory and get initial quote from them. Their quote they shared seems reasonable, so I booked them. On the moving day when Truck moving company arrived at door and when they estimate the same inventory, they came with more space and eventually with higher price. We were left with no choice but to pay extra. When we tried to reach out to them, they didn't respond to our emails/calls/texts, which is very un-professional. This company lure customer by sharing low pricing initially. It is better to know your correct price at start rather than ended in paying more.
Upon trying to reach out to get to know status of our move, no response from them. It's my personal suggestion not to do business with this moving group. It is always better to pay few hundred dollars more and knowing it in advance rather than paying more after knowing it at last moment, when you don't have any other choice.
Reviewed Nov. 30, 2022
They did an amazing job with my move and me and my family are forever grateful with how fast and professional they were. They made the entire process so super easy and this whole thing was nothing but a breeze in the wind with these guys handling everything!
Reviewed Nov. 28, 2022
Don't waste time, effort or money these people. Thought I was paying for space to accommodate my needs for 2 bedrooms and was sent space just bigger than a walk in closet. Paid dearly. Too late to cancel. Had to eat the bill.
All Coast Moving Group Company Information
- Company Name:
- All Coast Moving Group
- Formerly Named: