Travel Insured International Reviews

Easy to communicate and set up our plan. Gave me peace of mind while preparing and on our trip. Thank you for your great service. Very responsive and answered all of my questions. The group was recommended to me and I'm happy I chose them.

Glad we didn't actually need it as the weather for the cruise and the flights back and forth to the port were fantastic. The price was much better for the same/better coverage than from the cruise line thanks to the USAA benefit.

I've been trying to file a claim for a couple of weeks. All it does when you go to "File a Claim" is tell you that it's "Loading...Getting Profile Data. Please wait." and does not ever do anything. Tried on 2 separate devices and both do the same thing. The website states they highly recommend filing a claim online, but I don't think they really want you to file any claims. Would not recommend using this company if you expect you will have to file a claim.

Travel Insured reimbursed us fully for our out of pocket travel expenses. Their response was rapid with very few questions. We were quite satisfied with their service and would recommend them to others.

Coverage options for international travel insurance are comprehensive, and the website is easy to use when researching and selecting product options. When we had to make some last-minute changes to our policy prior to leaving on our trip, we were able to reach Support quickly and the support we received was very helpful and the result completely satisfactory. The Support staff we dealt with were friendly, professional, and efficient. We have used Travel Insured for several years in a row now and have been very satisfied with their product and services.

I recently had to cancel a trip last minute due to an leg injury and surgery to my travel partner. I called Travel Insured, and they walked me through the steps to make a claim. Once I had all the info needed, including notes from the surgeon, I was able to file a claim. I was expecting several back and forths on the claim, but about a week later, I was informed that it had been approved and the payment was being sent. It was a great experience and the clear instructions I was given helped make the process and payment easy.

I was very disappointed that after I committed to Travel Insured, recommended by USAA Member Travel, the insurance policy recommended by Viking Cruise Lines, was not only several $hundred cheaper but included better coverage on several important line items. I have been with USAA for 54 years and trusted that any product they recommended would be competitive. So, color me ashamed and disappointed.

Our original trip was cancelled due to the war in Israel/Gaza. Travel Insured International allowed us to switch our insurance plan to another overseas trip. Easy to work with and easy to navigate their website.

When we were on vacation the hotel staff went on strike. I had travel insurance but they say it does not cover strikes. I paid for a vacation with certain amenities and I was not given all of those amenities because of the strike but according to Travel Insured there is no travel insurance that will cover staff going on strike.

We purchased this insurance for a Viking Cruise to Iceland and Norway. Thankfully we did not need it. Since Viking has long timeframes to book in advance, we knew we had to have insurance and Travel Insured International was easy to use and provided us the information and assurances we needed in case something happened that we were unable to make the trip.

I've been skeptical of travel insurance and whether it would cover an event. I'm a frequent traveler (long-time United Global Services or 1K flyer). I scheduled a unique, complicated vacation trip over a year in advance (lots of non-refundable reservations), and just before traveling, my wife broke her leg. Luckily, I had purchased travel insurance through a carrier related to USAA for the first time. I diligently put together a complete document package for Travel Insured (the carrier).

I researched several trip insurers and found Travel Insured International to have the straightforward coverage I needed and it was very competitive. I needed to feel confident traveling at 74 years old, in case a medical emergency would arise. I bought insurance for the 3 trips we had recently booked. You get better coverage if you have just booked the trip than if you wait longer.

Thankfully we didn't need the travel insurance for our 2 1/2 week trip to Europe. I always recommend buying travel insurance, unfortunately we have had to use it twice which is extremely rare. This company was easy to work with and sent all the documents needed to be prepared, just in case something happened.

I have used Travel Insured to protect my travels for years through USAA. The representatives I have dealt with have always been helpful, knowledgeable and professional. My travel schedule is a bit chaotic requiring them to cancel and transfer insurance to match the changes in my itinerary. This has always been done flawlessly. I would highly recommend Travel Insured to any traveler.

Purchased this for a European vacation and cruise. Ended up getting stuck in Chicago on the way home. Unable to reschedule me for two days. Spent over 1000$ on hotel and flights through another carrier. Submitted my documents and received notification of payment within days. So glad I got the plan and now will always use this company.

This rating is based on the quality of the coverage at a reasonable price and ease in setting up the policy. We've used them multiple times now due to an aging parent and the fact that we are a little older now and may need medical evacuation from a foreign country. We also like the fact that they are approved by USAA. Of course, the real test of a travel insurance company is in how well they handle an issue or a claim. Fortunately, over past few years with 2-3 international trips per year, we have not had to use their services. However, based on their affiliation with USAA we have confidence in their services.

This was the first time I purchased from Travel Insured International, and I was happy with the purchase. It was easy to get information on the different travel insurance options and to eventually purchase the insurance. I was impressed with what was offered considering the affordable price. It turned out our flight was delayed, resulting in my family missing the connecting flight. We were able to reschedule the connecting flight but had to pay significantly more for the changed flight.

From purchasing the plan through the submission of two claims which were processed quickly and professionally, for us, this was the best company for travel insurance we ever used. The options for coverage were very clear, and we were able to tailor the program to our needs. We have already purchased another policy from this company for a future trip.

My Payment for the travel insurance was promptly accepted without any questions or problems. Fortunately on our trip we did not have any travel problems, interruptions, or delays so no claims were submitted or needed. There is no way to adequately rate an insurance company until you experience how promptly and easily a claim is processed. Cost for the insurance was as good or better than other companies.

Their support was amazing! My daughter got food poisoning while we were in Switzerland, and I called and talked about what to do if we had to take her somewhere. They were very responsive and were willing to help. Beyond that, they kept checking in on my daughter as our trip went forward. I would highly recommend them.

Didn't need any services this trip, but did earlier in the year due to a death in the family. While I was not thrilled with the paperwork and need for doctors to sign off on everything, (as I assume all insurers would require the same) - once received, they paid immediately. We usually compare with another company, and we get more coverage for a few dollars more here and now that we've had to put in a claim, I trust them even more now.

Thankfully, we did not have a need to use them. The sign up was easy, they were the least expensive, Received all the needed information and phone numbers in advance of our trip. I believe they would have been with us if needed.

It was easy to research and purchase our international travel insurance policy online. We have used this company many times and luckily, have never had to file a claim. The prices are reasonable and we will continue to use this company in the future.

My review is based on purchase, since fortunately I did not need to cash in on any part of my travel insurance. It was very easy on the website to see the different options, what each one covers, and what the cost is. The purchase process was very easy. When I first purchased, I only knew the cost of my flights and not the land portion of my trip. Adding on the amount for my land portion coverage was also a very simple process on the website.

While the purchase process was relatively straightforward, once we (unfortunately) had to utilize the insurance we purchased, it has been far less easy. Disappointed that what should have been a resource that we paid quite a bit for has been less than helpful.

Best part is knowing we have insurance, just in case anything happens when traveling. I have read too many horror stories of people trying to save money or thinking their credit card benefits will cover them ICE.

We can travel with peace of mind knowing we had great travel insurance while traveling internationaly. Their rates are Outstanding!! We were able to travel to all of our destinations worry-free knowing we were fully covered for our trip.

The process was very easy. We spoke to an agent and explained the coverage we needed. The quote was very reasonable and we immediately were emailed our coverage details. Fortunately, we did not have any insurance needs during our trip. So we do not know what would happen if we needed to use the insurance, but the peace of mind was worth it.

I have been a customer of Travel Insured International for years as they have the best coverage for the price and I appreciate that they offer a ‘cancel any reason’ option. I recently had to submit a claim which was handled professionally and expediently. The claim rep contacted the airline and got them to refund the tax amount on my refundable fare which they would not have done had the claims rep not advocated me as the airline’s customer service was very difficult to deal with. My reimbursement will be deposited electronically which I also appreciate!

It's great peace of mind to know that I have solid coverage if something goes horribly wrong with an overseas trip. The website is user-friendly, options clearly presented, and updates to coverage are easy when trip costs are added. I have only needed to use a plan once in many years of travel, but the support was there when I was stranded at an airport and they ensured I had all the information to successfully file a claim. Now all I have to do is enjoy the adventure!

It was a struggle filling out the paperwork but ultimately they paid the claim and the money was deposited in my account.

Travel insurance is worth it, especially for long vacations. Sleep easy knowing that if anything goes wrong, it will not be an expensive mistake. Travel Insured International made sure that when we had to fly to a different airport in a storm we were reimbursed for our rental back to our car. The insurance paid for itself the first time we needed it. We never travel without it.

I have used Travel Insured several times in the past and have been very satisfied. This past time I cancelled my trip with American Cruise. American Cruise charged $500 for cancellation penalty >6 months in advance. I contacted my USAA Travel and was informed that I could transfer my policy to another trip if I wished. I was later informed I couldn't since I was penalized $500 by the cruise line, even though Travel Insured was not charged for reimbursement. I paid Travel Insured $1,960.00 for the policy.

Our initial flight was delayed over 3 hours. This caused us to miss our connecting flight. The next available flight was the following day and we were delayed a full day before we were able to reach our hotel. We were unable to get our 1st hotel night reimbursed because we were told that the delay must be 12 hours and was only counting the initial 3 hour delay and not the full 24 hour delay it caused.

My family travels extensively and we have made several claims through Travel Insured...THEY ARE FABULOUS! The rates are better than other companies I have shopped. Yes, there is difficulty submitting a claim but that is probably due to all the fraud today. My family would never use another insurance company.

The purchase process was easy, the policy was a good value, and I received good customer service when I had a question about coverage. I was very happy with Travel Insured International and will use them again.

Travel Insured processed my medical claim speedily. The claim process was simple and straightforward. When I had questions, Charles, the representative, was very helpful and professional. Highly recommend Travel Insured.

It was easy to find what I needed and purchase only that instead of extras I did not need. Fortunately, things went smoothly and I did not need to have any further contact with the company. This rating is ONLY about ease of purchase and delivery of the policy.

Easy to buy policy online, more expensive than some (about 20% of total trip costs), less for others. Have used Travel Insured in the past and claims were paid after a few months and ALL receipts must be provided. I had no claims from my most recent trip.

This company was wonderful to work with. I had to make a claim because my flights had been canceled and I had to extend my stay by 3 days. The process was quick and easy. I just provided all the paperwork needed for the claim and had my money super fast. The representative was so friendly and sympathetic and explained every detail of my payment. My sister traveled with me on this trip and the insurance company she used refused to pay her anything. Plus they asked her if she expected any money from the airline. That should not be relevant. She paid for the insurance. Anyway, super happy with company and will definitely use them again when I travel.