Fleetwood Homes Reviews

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About Fleetwood Homes

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Fleetwood Homes manufactures prefabricated and modular homes, including single-section, multi-section and modular homes. Fleetwood offers customizable options and flexible housing solutions that cater to various living needs and preferences.

Pros
  • Affordable housing option
  • Low utility costs reported
  • Minimal maintenance required
Cons
  • Frequent construction quality issues
  • Poor customer service experiences
  • Health concerns from mold exposure

Fleetwood Homes Reviews

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    Page 2 Reviews 10 - 40
    CoveragePricePunctuality & SpeedMaintenance

    Reviewed Jan. 3, 2025

    We purchased a brand new doublewide in August 2021. It started falling apart day 1, electrical issues, AC froze in day 1, battens and trim started falling off. It’s almost all fallen off since then (3 years later). AC still freezes all the time in Summer with new air filters installed. All the trim (windows, door ways) has pretty much fallen off. Mudding on walls to cover mistakes was not sanded at all. No caulking done anywhere in the house, no foam filled under any sink. Electrical was done **. Bulbs go out constantly. Ceilings are not 8ft sunk in in some places. Window springs broken. These are cheap for a reason. Doors installed wrong. Don’t buy from them unless you just love fixing stuff.

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    Customer ServiceCoverageMaintenanceStaff

    Reviewed Nov. 13, 2024

    On November 6, 2024, I sent an email to Ms. ** of Fleetwood Homes concerning an electrical problem that I hired an electrician to fix in my manufactured home. Wiring in the Kitchen was always needing to be reset. There are four receptacles that are linked together and they were wired wrong - Mr. ** fixed it to reset correctly. Ms. ** has not replied back to me - no contact at all. I resolved an issue with a bath tub problem with her on 8-18-2023. A crimper ring wasn't never installed causing a massive water leak.

    As far as I can determine Ms. ** is still the person that resolves problems with Fleetwood Homes purchases. I bought this home on 10-17-2022 at Palm Harbor Homes, **. Fleetwood Homes address: 2801 Gholson Road, Waco, TX 76704. (254) 799-6206. In August 2009, Fleetwood Homes was acquired by Cavco Industries of Phoenix Arizona. I would appreciate any assistance you can help me with concerning this problem. Manufacturer's Serial Number: **, **. Thank-you. Letter to Fleetwood Enclosed.

    George

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    Reviewed Oct. 26, 2024

    I have purchased a home from Fleetwood Homes the Sandalwood and this has been the worst experience ever! The warranty is horrible. The plumbing in this model is horrible. Leaking from the pipes since the plumbing inside is horrible. I have had this house not even two years and now there is water damage on the ceiling that I know have to deal with since the warranty is up already. Do not buy this manufactured model from Fleetwood unless you want a lot of issues!

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    Maintenance

    Reviewed Oct. 4, 2024

    I purchased a 1995 Fleetwood mobile home in 1997. Worst decision EVER!!! The moisture from the air unit has rotten out every particle board floor in my house, There’s black mold in the walls and every original window in the home is either broken or had to be replaced. These are not well built homes and if you purchase one you may be in for a lifetime of repairs. I hate it here.

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    Reviewed Oct. 2, 2024

    This is our retirement home. We are very disappointed in the quality. Indoor paints must be the very cheapest because you can’t wash any of it. It comes right off. Trims throughout the kitchen have fallen off. The dishwasher and stove do not fit properly. And again, the quality of both are poor. The windows do not drain well and hold moisture. There is a quarter to half inch gap, depending on which side you’re looking at, between the insert and tile in the walk in shower. Holds water and mildews. Outside the house the siding is warped all over. Just plain dissatisfied. There’s more but, that’s enough to let you know to shop around and do your research. The first year home warranty starts when you buy the home not when you can actually step foot in it. We expected more for our $170,000

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    Reviewed Aug. 9, 2024

    New home substandard In building practice. Very shoddy quality. Extremely poor finishes. Wrinkles in flooring. Nail pops thru flooring. With dust 24/7 from vent system. Would not recommend a home from Fleetwood.

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    Customer ServiceTechPriceMaintenanceRates

    Reviewed July 29, 2024

    I hired United Dwelling to manufacture an ADU for me in Los Angeles. I did my research on UD and they had good reviews. I won't go into the many problems I had with UD, but they eventually went bankrupt. All I was left with was a one year warranty from their builder, Fleetwood Homes. Then there were a new series of surprises. They fixed the problems that showed up within the 1st year, but that's it. Now we're going on year 2 and the front door won't open and the walls are cracking.

    I never thought to look up reviews of the manufacturer, Fleetwood Homes, until now. All 1 stars with a sprinkle of 2. Very shocked and disappointed. I paid a lot of money for what has turned out to be a very poorly manufactured unit. How is this company still in business? You think you're saving money with the price they offer you, but don't be fooled. Poor quality. (I don't have any invoices from this company since I paid everything to UD, but I've attached an email from Fleetwood Homes telling me that my property is now out of warranty, which I think proves that I am a verified buyer.)

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    Customer Service

    Reviewed May 28, 2024

    Bought our new Fleetwood home a year and half ago in Boise Idaho. They are the low end of the manufactured home product. Fleetwood does not stand behind their word about making all their mistakes right. They actually laid the vinyl floor down over debris in the manufacturing process. When they are asked to make it right, they sent someone out and he made cuts in our floor and dug the debris out. Now we have cuts in our vinyl floor. I called to have them make it right and they have never called back. Do not buy a Fleetwood home, period!

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    Customer ServicePriceMaintenanceStaff

    Reviewed Feb. 29, 2024

    I had always dreamed of buying a new home and I was very excited for my family to be living in their own home. I put all my trust into this company because as I said this is my first home and I don't know much of what it takes to build a home, but I trusted them because they said that would help me and understand me. After, I reviewed my home. It was a mess. Poor quality of flooring, very cheap, left many issues needed to be fixed, plus other more things to get fixed.

    I have called and after 6 weeks they have come back to fix one thing out of many and won't fix their mess and now would have to replace everything myself. I can tell where they were just lazy to make it better. This is just embarrassing for them and won't recommend it. If you would ever buy your first home, make sure to ask what company would be the one handling all these materials. Also, the place where I bought my home was in Palm Harbor in Conroe, TX, and they told me to trust them.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 15, 2024

    I don't understand how Fleetwood keeps getting away with the extremely poor quality of their and poorly built homes (are there no building codes for manufactured housing). The salespeople that tell you they're doing things like send repair people out to do repair show up unannounced, not prepared or have item to do repair and most never return stringing you along for years. This is from other people that have waited 3 years plus for repairs and most not completed or completed properly. Any Real Estate Attorney's need work.

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    CoverageTechStaff

    Reviewed Dec. 5, 2023

    The floors of my "new" Fleetwood are rotting into holes (with the vinyl as the only barrier to the underside of the house), the walls are severely bowed, the ac/heating vent system was cut out with tin snips and aluminum foil (disposable cake pan grade) was used instead, the cosmetic damage inside looks like a toddler brigade used power tools it was not qualified to use. I have been getting put off by Leanna (Rocky Mount Virginia plant) for 3 months now with regard to repairs.

    The bottom dropped out of a kitchen cabinet and the wood has black mold with lots of crooked screws and staples (which Fleetwood doesn't realize are completely ineffective in rotted wood, no matter how many are used). The siding, which covers the outside of the bowed walls, has been blowing and flapping for 3 months. And Will (contractor) is going to contact me "next week", and then "next week" to determine what needs to be done - not what should have been done correctly in the first place of course. Nail heads are cutting their way up through the vinyl as the floors continue to sink. There's more adhesive, paint, and caulking on top of the vinyl, than what's under it.

    I have dozens of photos of this "new" mobile home - some are attached. And as instructed by 21st Mortgage, every conversation with Fleetwood (and Home Max - another review coming with proof, again, of everything I write) has been carefully documented. Next stops... the S Carolina Manufactured Housing Board (who I'm sure can help with contacting Virginia agencies), the SC Office of Consumer Affairs, the SC State's Attorney's Office, HUD (for safety issues), the Department of Labor Licensing and Regulation. I'm just getting started.

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    PriceMaintenance

    Reviewed June 30, 2023

    Everything in this house is cheap junk and or plastic. I've had to fix and or redesign everything. The vinyl flooring is coming up everywhere, no drip edge, the trim was the too thin and junk, they said not their concern, buckled and loose interior walls not real drywall. It's paneling thin garbage, doors have no seals so water comes in and has ruined drywall and floor trim next to both doors, roof peak shingles blew off. Said it was the retailer problem, one window stop staying up and they said again not their problem. The woman that handles complaints is a jerk. I'll bet she doesn't live in a cavco home, She said there's no lemon law on manufactured homes and laughed about it. Cavco and Fleetwood need to be stopped from robbing people. The refrigerator always has water in it. They said again not their problem.

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    Customer ServiceCoveragePunctuality & SpeedMaintenance

    Reviewed Feb. 16, 2023

    Bought a new double wide. The vent over the stove leaked from day one. They have been out to fix it numerous times and a year later it is still leaking. Now they're saying the warranty is up and it’s up to me to fix it. The woman they keep sending me to is very rude. They know this has been an ongoing problem. The least they could do is fix it right.

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    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Sept. 13, 2022

    I bought a brand new Fleetwood home back in Sept 2021, and finally moved in 12/25/2021. In March 2022, my master shower pan broke. It is now September of 2022, 6 months later. And my master shower pan is still broken. 6 months of not being able to use my brand new master shower. I've emailed the retailer, called fleetwood, and the fiberglass company that fleetwood used for the shower pan. And in 6 months, it's still not fixed, not even looked at to get fixed.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed Sept. 1, 2022

    Only one year warranty, they don’t want to fix anything. They take forever, the repairman blamed several things on me. His supervisor told me was tired of sending him out for cosmetic issues. My backdoor wasn't shutting and my 18 month old granddaughter could just push it open. “That’s cosmetic?” anyway. Everything was turned in before warranty expired and now they don’t want to honor it. Bath tub is cracking because no support in the floor.

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    Customer ServiceMaintenance

    Reviewed Feb. 10, 2022

    I ordered my factory-built home in California via USModular, who installed it. The home was fine when it arrived, except for some very minor problems which I cannot get them to fix come hell or high water. I had a similar problem as the other reviewer--air bumps under the flooring they laid at the factory, the windows are not airtight--they condense inside the double panes. The stove starts beeping that it has reached the temperature I set if for when in fact, the oven thermometer shows half the temperature. And here is what really bugs me--two of the door locks don't work. Although USModular installed the doors, and the locks, Fleetwood says it will provide the new locks, but not the installation. Also, I repeatedly send emails asking when the work will be done, and no one responds. Not even a "we're checking on it." I'm an attorney and if we provided this type of customer service, we'd be out of business.

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    CoverageMaintenanceStaff

    Reviewed Nov. 29, 2021

    This company alongside Craftsman homes has been awful to work with. My house was delivered with rips in the vinyl flooring. Upon our move in the the service manager for craftsman contacted Fleetwood to get more flooring. After 3 failed attempts at repairing my flooring, fleetwood agreed to send enough flooring to do a complete vinyl replacement. When the repair guy got here he only attempted to fix the area in which the flooring had already been messed up 3 times. He told me he was told only to replace the initial areas that were bubbled up and peeling back. To my surprise as I would not have agreed to this half ** fix for a 4th time. I sent pictures to the company for review once again. My floors are bubbled, the seams where they cut out a huge section of my flooring are off, and the peel up as the glue dissolves when you mop your floors.

    Fleetwood said that the repair was done correctly and that the extra glue on my floors will come off with a good mopping. My floors were scrubbed really well after this and I still have glue all over my floors and the seams are still coming apart. Also the floor is still bubbled resembling what a kindergartner using too much Elmer’s glue between construction paper would look like. I was told they will not be doing anything else to correct my floors even though this is a brand new house and I have what resembles 20 year old floors in the main walking area of my house. This company does not care about customer satisfaction or take pride in their work. They definitely have made me wish I would not have bought a new house through them.

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    CoverageMaintenance

    Reviewed Nov. 19, 2021

    Our inspection has 67 pages of citations for poor quality construction throughout the house. We have cracks and holes in the walls, flooring issues and our island is bubbled across the entire top. I copy/pasted from my report. Forgive the formatting.

    SECTION I: EXTERIOR
    1. Front of home: a. Soffit is cracked and appears to have a branch/tree caught in the crack; b. Shingles do not appear uniform and must be checked for damage; c. Storm door was broken and has been REMOVED by the builder; d. Front door is misaligned and does not lock/unlock properly.
    2. Back of home: a. Hole in siding near master bedroom/bathroom near the corner. b. Siding is dented near bedroom #4. c. Siding is loose and bowed near bedroom #4. d. Hole in siding. e. Gaps/poorly fitted siding around smaller kitchen window; f. Siding damage under smaller kitchen window.

    3. Side Entrance Door: a. Bottom door plate is dented; b. Power Outlet cover is jagged/broken underneath; c. Side trim of door is dented; d. Door itself is damaged on the exterior

    SECTION II: INTERIOR
    1. Flooring: a. Side entry door hallway has staples embedded; b. Kitchen in front of refrigerator is dented; c. Vinyl flooring throughout the entire house is bumpy; d. Finish is wearing and has developed holes; e. Around doorways the flooring is peeling in places.
    2. Hallway: a. Dark trim is damaged outside bedroom #3; b. Missing/broken trim at floor & ceiling.
    3. Bedroom #4: a. Window trim is damaged.
    4. Bedroom #3: a. Wall panel is damaged; b. Closet has vertical strip molding bent/Door is damaged and aligned improperly.
    5. Bedroom #2: a. Molding cracked/bowed; b. Door is aligned improperly; c. Closet has busted, bowed vertical trim; d. Accent wall in small hall has dark black marking.
    6. Bedroom #1: a. Trim damaged, bent or bowed in several areas; b. Wall panels visibly cracked/damaged in several places; c. Accent wall vertical strip molding broken; d. Accent wall panels (all 3) have streaks running vertically.
    7. Bathrooms: a. Master i. Cabinet doors damaged at corners with finish peeled exposing unfinished composite beneath, ii. Loose/damaged trim by bathtub, iii. Cracked corner molding by tub, iv. Backsplash laminate loose & peeling composite exposed, v. Closet behind door damage to wall/back of door; b. Second i. Trim in front of tub is loose, ii. Toilet seat broken/loose, iii. White caps not secured to base of toilet, iv. Broken vertical trim, v. Backsplash is damaged/cracked and peeling up,
    8. Living Room: a. Wall panel near bedroom door damaged; b. Window Blinds are two different colors.

    9. Kitchen: a. Island top is bowed/bubbled across the top and needs REPLACED; b. Molding around island is broken/missing; c. Floor dented center of walkway between refrigerator and island; d. Vertical trim is damaged on accent wall; e. GE Stove dented in the front.

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    Reviewed Sept. 18, 2021

    I purchased 2015 double wide from FW Homes, through the entire 6 years have been buying taping nails to finish securing molding, kitchen cabinet are prefab, rugs are trash, fittings for plumbing behind wall loose. Facts!

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    CoverageTechMaintenance

    Reviewed May 19, 2021

    All of the faucets are plastic and already breaking, the flooring ripped the first day, the kitchen cupboards are breaking, the carpet has many folds and when they came to repair it they put staples all over, the front faucet leaks, the bathroom counters are made for a giant and the front door leaks. The one star is for the insulation of the house. It stays warm. I would NEVER purchase a home like this ever again.

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    Customer ServiceSales & MarketingPunctuality & SpeedMaintenance

    Reviewed April 20, 2021

    I purchased my home March 2020. Banks Mobile Homes in Lkld, Fl were awesome from the sale to installing, I couldn't have asked for better people. Fleetwood homes on the other hand trying to get repairs done is another story. With Corona going on we waited to turn in the repair claim, well in the meantime I ended up getting sick and my husband ended up passing away from this illness. Mr. ** was supposed to come to my home for floor repairs and various other things under warranty and he scheduled but never showed up. I had to call him to reschedule, once again he scheduled and never called to reschedule. This is unacceptable to me. I don't recommend Fleetwood Homes. If you buy one be prepared to figure out how to fix your own issues because you as the consumer are not important enough to get repairs.

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    Punctuality & SpeedMaintenance

    Reviewed Dec. 24, 2020

    Problems from day one, have only got worse. 4 months and $80,000 later this is what I am stuck with. HVAC & Water damage, due to manufacturer default and they don't want to fix issues. Still fighting them! I'll just let the pictures speak for themselves!

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    Reviewed July 12, 2020

    I purchased It May 2019. Have had nothing but problems with home. Would not recommend Fleetwood. Used to be good m.h. Not anymore. Mine came from Douglas Ga plant. Will never buy another Fleetwood product.

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    StaffBilling

    Reviewed April 13, 2020

    Bought my home in 2018. It was actually bought at a Clayton home dealer but it is a Fleetwood. I looked at several homes but this was the very first home I looked at. My utility bill has been lower than I have ever seen. Other than one drawer in my kitchen I have had no issues at all. The other reviews concerned me but praise the lord I haven't had their experiences. I lived in a regular stick built home before this one and have been more than pleased with my purchase. I hope my review can help others.

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    Customer ServiceCoverage

    Reviewed March 5, 2020

    Purchased a Fleetwood single wide in 2018. First two times the wind blew while raining we had water coming down the wall. Fleetwood sent someone out and he calked everything. Said it was fixed. Third and fourth time it leaked - even though out of warranty they sent someone to caulk and said it was fixed. This time the rain came in multiple side of the home. The wall were running water around windows and doors - furniture and carpet damaged. Now we are concerned about mold. Fleetwood's response - "We fixed it every-time you called. Now it's out of warranty." We too made the mistake of paying cash so they have all their money and here we sit. So many of us with the same complaint.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Feb. 23, 2020

    I purchased my home in 2016 and I have nothing but problems with it from the get go. The customer service is a real joke. My ceilings were cracked when I received it, the floors are creaking, the center isn't level. The set up crew were very unprofessional. The blocks underneath are not set are not right. I am in the process of having to redo the whole home myself. If you have to tear out a wall you will find that they are built with bits and pieces of kindling. If you are selling something be sure that your customers get what they pay for, Not a piece of JUNK!!!! I really dont have the money to buy anything else after having to do so much repair work on this piece of **!!!!

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    Staff

    Reviewed Jan. 20, 2020

    I would never recommend. Bought a new 2020 home and 3 months after the roof leaked water into my home and all over the brand new furniture me and my wife bought. The technicians they send out are a joke, very unprofessional leaving cigarette butts all over and tracking dirt into the home. I have had several roofing companies out to look at it including an inspector. They all agree the entire roof was installed incorrectly and needs to be replaced. Fleetwood is of course refusing to do so.

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    Customer ServiceCoveragePriceMaintenanceStaff

    Reviewed Jan. 1, 2020

    I have lived in at least 2 Fleetwood homes. My grandparents chose Fleetwood in 1992 after our previous mobile home burnt. We didn't have any issues with installation as broken windows from transport were replaced. My grandfather died, leaving my grandmother to do her best in maintaining the home. As she aged, she grew less capable of the upkeep or being able to get anyone else to help her in repairing outside of what was covered by her homeowners insurance.

    The home is now 27 years old. The OSB floor are still solid despite a leaky roof that began around 6 years ago and a hot water heater that flooded the master bathroom about 7 years ago. Homeowners took care of the water heater and wall surrounding. My grandmother cancelled her homeowners insurance due to cost of living and limited income or she could have had her roof repaired. Currently, there is the roof issue and deteriorated walls as the Masonite siding has deteriorated through the years, so there is mold. The ceiling has plush, thick insulation as it is visible from the water damage. I cannot say whether my grandmother requested an upgrade in sub-flooring and insulation when she ordered the Fleetwood or if it came standard. Masonite siding was popular at the time even on houses. I believe the place would still be in great condition had my grandmother had the ability to maintain her home.

    I rented Fleetwood Westfield single wide for four years and absolutely loved the place. It was also manufactured in the 90's and had vinyl siding exterior. The only issues with that home was in extensive rain my master bedroom closet would collect mold in one area, there was a leaky kitchen window where the wall beneath seemed to have been damaged previously, and the dryer outlet arced - which I had not noticed but my former roommate noticed when he went to remove the dryer. The owner of that particular home maintains her rentals as she does her own home.

    Fleetwood as with any home requires maintenance. Proper set up is vital. It is advisable to make sure the home has plywood (OSB) floors, a shingle roof, 16" studs in the exterior and supporting walls, and be present upon delivery and set up. Follow guidelines of floor clearance as set out by Fleetwood Manufacturing. If there is an issue, make the call on the spot. Follow up at walk through. Carpeting, roof, and appliances may have separate manufacturer warranties, such as Shaw, GAF, and Whirlpool so if there are issues with those items, contact Fleetwood within their one year warranty (which may only cover the home outside of other manufacturer warranties) but also contact those manufacturers to ensure it gets handled.

    Ask coworkers, friends, and neighbors for dealer recommendations and look for reviews of the dealer you're considering since they're the ones making the delivery. Know what warranties apply to what part of the home upfront. I have been shopping for a new mobile home recently and typically find warranty brochures and a complete guide inside each mobile home I've looked at. Bottom line: Do your homework.

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    Customer ServiceStaff

    Reviewed Dec. 3, 2019

    We purchase a manufactured home last year in 2018 from Fleetwood Homes, and I wish I would have checked the reviews first. The model home we looked at had differences in what we received. Once the salesman got the sale he was done with us. He was rude, nasty and didn't want anything to do with us. When we had gotten our home the very first thing was the refrigerator started to leak. They never hooked it up. The fridge it just leaned against the wall. When we turned the power on water flooded all over the kitchen and poured out the wall outside. The ceiling connecting to the walls are not taped and muddied. They are caulked causing continual cracks throughout the home. Supposedly this is the new way that they do things.

    The kitchen cabinets were cracked. White over spray from paint. Someone took no pride in their work. Everything is poorly put together and the materials used are cheap. It seems like every time we turn around there is something wrong with the home. We have had water leaks, air leaks! I could cry because we made such a poor decision and spent a lot of our hard earned money for this home. If we had known this before we purchased it we never would have bought from this company. We are out a lot of money and are very, very dissatisfied.

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    Staff

    Reviewed Oct. 4, 2019

    Bought a home in Feb 2019. Nothing but problems from the time I ordered it till now. The service people they send out to fix things are a waste of time. Told me my stuff was nickel and dime crap. Hello!!!! What gives them the right to say that crap. Received my home in March and now it needs a new roof. WTH? Fleetwood is refusing to pay for it. Their products are junk and I wish I had researched them before I bought one. I will never recommend Junkwood (Fleetwood) to anyone. Their service and everything else about them suck.

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    Fleetwood Homes Company Information

    Company Name:
    Fleetwood Homes
    Year Founded:
    1950
    Website:
    www.fleetwoodhomes.com