Window Nation Reviews

We had Window nation come out Jan 15 and replaced 9 windows and a patio door. $20 Thousand Then 4 months later I call them for 1 more window replaced. They have been out twice with wrong window size twice. The installer wanted to build a new window frame to fit their small window. I am still without a window. May 1st I have ask for my $ 500 refund. They said no. Sandra from Evans.

I have purchased Window from this company and the customer service is the worst that I have ever experienced. Purchased lady ear and I still have plastic on my window in master bedroom. I have reached out multiple times and they tell you that they are working to resolve the issue but absolutely nothing happens. If you are looking for replacement window please run from this organization.

I contacted the company to schedule a free consult. I didn't appreciate the vibe when they showed up. What was suppose to be a 1 hr consult ended up to being more than 2 1/2 hours. Even though when I set the appt. I told them that I would get other estimates, the rep. became clearly agitated when I wouldn't commit (despite the fact that I said again from the beginning of our meeting, that I would be getting other est). When I set the appt. I was also told that I would receive a Dinner Gift Card for $100 if I meant with them for 1 hr; guess what? No Gift Card. It was a really "Hard Sale" situation, to the point that the price went from about $2,235 per window to about $1,294 per window. I don't know if that's a good price or not, that's why I wanted to check out other options. He kept saying they were voted #1 in with various disciplines, I was like OK, not to be offensive, but I need to be able to do my own research. I just can't afford to make a mistake.

All I can say is make sure your windows are installed on a cold, windy day. Every day I sit on my commode and watch the blinds sway back and forth, the air blowing through, you would think the window was open.

We had all of our windows replaced in a home we purchased prior to moving in. The salesman was great and the installation went smoothly. We had an issue with the installation of a bedroom window, and they came out and fixed it. Sounds great so far, doesn't it? Well, we have another window where the sashes don't line up and the window can't be locked. No matter what we do. We have tried so many times the paint is worn off where the window hits the misalignment.

I placed my initial order for 10 custom windows for $12,000 dollars back on January 2, 2026. Since this time several issues have occurred. It was discovered during the measurement process that the wrong trim color was placed on the order. I had to reach out to customer service several times to get a copy of the correction to the contract. This was finally emailed to me on January 20, 2026. As stated in the install instructions, I had to remove the items from the install locations before your team arrived. I hired people to prepare for this installation by removing the items off the walls and around the install areas.

Initial consultation and installation was very good and follow up in first 90 days was great. Now 5 years later, they must have changed their customer service and they are HORRIBLE. Do not respond, when you get someone you get incomplete information. They do not update your contact information in their files and you cannot get a window issue resolved. I no longer recommend them.

We were very satisfied with all the window installation. Hector, The sales consultant was very thorough with his presentation. The installers did an excellent job. They cleaned up after themselves in protecting floors and furniture! They were prompt and courteous. Their supervisor Alex at times on the job site making sure we were satisfied! Daniel, lead supervisor stop by as well. Professional and informative of our options and satisfaction. Great company to work with. We highly recommend Window Nation!

Our experience is still ongoing as the job has not been completed. Our windows and doors were scheduled to be installed November 11, 2025. Not only has the installation not been done correctly, it has not been completed AND the contract for financing was sent through. There has been little to no communication from November until now. The job was supposed to be completed 2/13 and was not. The entire trim piece for the door was not delivered so who knows when we will see or hear from the team again. No one wants to communicate or take responsibility. The branch manager wants to send us a gift card.... really? A gift card on a 50k job? Nothing that we were told about the product or service has been true.

I have had the windows for a few years now and they are beginning to fail. They do not stay open on their own and some very drafty. I would not recommend this company for any new windows.