Window Nation Reviews

From the estimate to the installation was a great experience! The installers are here today and I’m blown away by their work ethic and workmanship installing my windows!! Great crew!! Highly recommend them.

I am pleased with the speed and efficiency of the 2 men that installed my windows today. Vinny and Joel did a good job today. I have been in the construction business for 40 years and am now a retired carpenter. I know good work and workers when I see it. They did a fine job.

We were extremely impressed with the window installation crew. They were super honest, professional, and thorough; key qualities that are often hard to find. It's always a relief to find contractors who are not only skilled but also trustworthy and respectful of our property. Our willingness to leave our house unlocked and trust with them speaks volumes about the impression they made. The installation was over 40' in the air; it's good they took it seriously. I told them safety first, and they were grateful. We left the house unlocked and trusted them with ALL of our belongings. They even brought in our Amazon packages. They were thinking about our convenience and went above and beyond the call of duty. The job was installed very cleanly, quickly, and with great quality. I will request the same crew for the new batch of windows replacements. That's the ultimate compliment!

My new windows were installed today, and I am thrilled!! The 3-man team did an exceptional job. The team was kind, friendly, professional, and worked very well together. I couldn't be happier. The team even moved some furniture, took down and reinstalled my blinds. The windows look great and again; the guys were exceptional.

Working with Window Nation was a very good experience from start to finish. Andy installed our windows today and did an awesome job! Andy was very easy to talk to and answered all our questions. Based on my experience I will recommend Window Nation to my friends and family.

Okay the first guy that came in November gave me a price and then would not call me back. The second guy that came was $4,000 higher. Pushy and rude Yankee high pressure type salesman. Did not care for him at all. This was based out of Charlotte North Carolina. Told him to just grab his stuff and leave. He got a little bit more of an attitude but he left LOL. Mentioned another competitor. He said he wasn't going to bad-mouth his competitors but started bad mouthing their product which I know what he was saying not true. To tell me something I knew wasn't true at that point he lost the sale. His name was Peter. Some advice. When you move to the South Peter is try to be polite and respectful. He told me he did a lot of the training of all the new salesman. Maybe Window Nation needs to look at retraining him.

After two or three months, we think we like the windows. We'll see after a whole year, but the installation and service went well. My complaint is with the contract itself and it's promises of a cruise voucher. The company has failed to follow through on this and blames its partners including Destination Motivation. Not only did they delay delay delay, but they've refused to provide any information as far as costs or specific dates when cruises sail. I have been in communications with both companies over thirty times and they refuse to help me or are incapable of helping me. I would watch out for these two companies.

Window Nation presents itself as a premium, top-of-the-line window company, but based on my firsthand experience working within the Louisville office, those claims are misleading. The products offered are comparable to many other window manufacturers on the market and are not as unique or superior as advertised. I personally worked with multiple customers who experienced serious installation and service failures. In one case, a window was mismeasured, delayed for weeks, and then installed incorrectly—resulting in visible damage, condensation between panes, and poorly finished seals. In another situation, installers ran out of black exterior trim and spray-painted white trim instead of using the correct materials. A sliding glass door was also improperly installed, requiring multiple service visits and extended delays to fix issues that were initially misdiagnosed.

Do not believe their "sale" pricing. Stated they are unable to provide invoice with cost per window and installation costs despite 3 months of phone calls and emails. My windows are standard size, not custom. Poor installation, my curtains are moving when the wind blows, waiting for them evaluate.

BUY LOCAL. This is a national corporation focused on profit, not customer satisfaction. After 3 months of spending multiple days and hours waiting for our installation to be completed the right way, I requested a partial refund to compensate us for our time and aggravation. Pablo, the MN branch manager, verbally agreed that we were due something back. The amount I requested not was unreasonable - it was more than fair. However, when time came to refund us, Pablo ghosted us, citing "staff shortages." When our case landed at corporate HQ in the "Escalation Department," corporate simply bounced it back to Pablo.