Whirlpool Air Conditioners

Please don't buy Whirlpool AC. Product is worst and service is the most worst I have ever seen in my life. Completely waste of money. Any number of times you call them they will not come. Business will be performed in all places. How can they cheat customer.

We raised request for ac service in Whirlpool website, some vendor came and damaged sc gas pipe but whirlpool customer care persons told they didn't send any one. Maybe site is hacked by some other such a worst company. We paid 3500 to repair, whirlpool didn't take that responsibility and make harsh words. Never buy whirlpool products.

I purchased a 1 ton split AC on 26th May, 2018. After 3 months the AC got down due to deficiency of coolant. I don't even know how did it get empty. Now when I launched the complaints against it working, the guys from Whirlpool are telling the coolant change is chargeable. I did not even change my location. This is their own guys who installed it wrong. It is my worst experience with Whirlpool.

I am very reluctant with online product feedbacks. But here is one story that needs to be told. I purchased a Whirlpool 3D Split AC 2 years back (and hence the product is out of warranty). The product quality is so bad (and unreliable) that within 2 years the coils in the Outdoor Unit have started to leak. When I requested for service visit the technician (so called) came over and did a wet service and took the fee (without an invoice). And assured that the AC would start to work fine.

Have purchased 3 A/C from Whirlpool on 22 of this month...till now no one called me for installation. We are just watching them beside us in our home... Customer support people don’t respond properly... Please do not go for Whirlpool. They leave us in middle of the ocean...and beg for ratings like street beggars.

Very disappointed with the company's response towards their customers. Magicool AC stopped cooling a year after its purchase. A complaint was lodged. When they didn't respond even after 3 days I had to call them back and enquire. I even spoke to their higher authorities and got an assurance that the problem would be solved that particular day. The concerned engineer repeatedly made claims to reach my place within half an hour since morning. Later by evening he stopped picking my calls. When finally they didn't come by evening, I realized nobody was coming. I again started calling their higher authorities and requested repeatedly.

I had bought from S C Shah & Co, Mylapore a Whirlpool ac 1 ton split magicool dlx cop in March 2016 and installed in March 29 2016 by Cool Control System, kodambakkam From the installation period we had a cooling issue and informed Shah & Co, Mylapore where we bought the ac. They came and checked and informed Whirlpool customer care. Within two months i.e. in May 2016 of installation Whirlpool again uploaded/charged the gas (the service engineers told us this is due to hot summer). Though again we had a cooling issue, we were under the impression as this is due to summer as explained by the technician. After that rainy season came and we didn't use the ac.

We own a B&B and purchased 7 units. We chose this brand for 2 reasons. They were advertised as energy saving and they offered a 5-year guarantee. Within only a few months one unit malfunctioned and the problem was the computer card. It took 4 months, numerous calls and several visits by the incompetent authorized repair company in our region to have this unit repaired. We have now owned the units for 18 months and a second computer card has malfunctioned. The 5-year guarantee apparently does not cover this piece, only the compressor. For the price of replacing the computer card, I was able to purchase another unit and have it installed the same day. The units may save energy, but the cost of replacement far overshadows that saving. With 2 of 7 units malfunctioning in such a short time, I have to wonder about the quality of this product.

Purchased 5 star window AC a year ago from National Agency in Patiala, Punjab. From starting it doesn't cooling. Shopkeeper, service center, Toll free complaint but all in vain. Never buy at least an AC from Whirlpool. Very much third class product of Whirlpool and their service-what to say-Oh God-save the Consumer.

I own a Whirlpool AC and which had cooling problem. When I registered a complaint, they told me that the guy will visit within 24 hours and after that 3 days have passed but nobody has come to visit. When I remind them, they said that it is 24 working hours and there are 8 working hours in a day. Isn't that stupid to wait for 3 long days for a minor problem? I think the service is very poor and one should not buy anything from Whirlpool. At least I will not buy in future...

I have purchased Whirlpool Magicool AC 1 year and two months back, it got problems 4 Times in the Warranty period of 1 Year and there after two times within 2 Months. The complaint was registered only twice during the 6 times issues. This is a worst brand who manufactures worst quality product and hides the product defect by not registering the complaints.

Never again will I purchase any Whirlpool product. I was seduced into purchasing a Whirlpool dehumidifier by the sale price at Canadian Tire. Big mistake! It worked as expected for four months before all the refrigerant leaked out - we found this out later. I contacted Whirlpool and was told I could take it to their authorized service depot (a 50 minute drive from here) for repairs. I did so and was charged $44.80 for them to troubleshoot the unit. Two weeks later they told me that the refrigerant had leaked out and it would cost $563 for repairs. For a $200 unit!! Get serious! I pointed out, according to my Canadian Tire receipt that the warranty was for 5 years on the compressor and sealed components.

Model - ACM184XA1, serial QE0501932, 1166382 control panel knob - My mom has been trying for over a year to get someone at Whirlpool to send her information on her control panel knob. She made the mistake of sending them the knob (which they didn't send back). She can't turn her AC on, without using the breaker box. This 84-year-old woman has had this unit since 1966 and it is her only AC in the living room/kitchen/hallway area. You would think the Whirlpool company would be happy their 1966 AC unit still ran. It saddens me to think they could care less about a simple knob, which is the only thing that is stopping a 47-year-old Whirlpool A/C unit from working. Quality replacement parts at its best. :(

My house was declared a total loss as a result fire caused by the plug on a Whirlpool Dehumidifier. Experts agreed that there was an electrical failure at the connection of the power cord, but Whirlpool Corporation denies any legal liability to the loss because the power plug on the unit was plugged into an extension cord rather than the outlet.

The problem is about Whirlpool air conditioner... We bought the ac four years back with extended warranty till 2010. But every year we face so much problem with the ac. Every season about 8 to 10 times the problem occurs. Sometimes the stabilizer (Whirlpool only) gets in problem or there is some other problems in the ac. The customer care does not help at all. The in-charge of customer care area does not reply to our email.

I have been trying to have my Whirlpool portable a/c fixed since the first tech visit on June 1, 2007. The unit was bought by me one year before, almost to the day. On June 28, it was determined by a technician that the air conditioner is irreparable and defective. I have a receipt left by the tech printed from his laptop that declares the air conditioner must be replaced, as I am under a five-year warranty. After about 100 phone calls to Whirlpool and A&E, I have been told that the technician must call in what is on my receipt, and he has not, they say, and they claimed they would find him by calling him.

I purchased what I thought would be a quality built air conditioner, in 8/04 at Lowe's Hermitage, PA and it served me well for two months that season. The following year it just would not start. Later in the year when it was very hot, we needed it for guests that were arriving so I looked into the controls. There seems to be a short but it fired up so we cooled the third floor down and breathed easier. That was the only time in 05 that it was used. We didn't have any guests and honestly didn't want to go through the trouble of seeing if it would work. So here we are, new guest and I decided to see if it will work. What I find out is that the main plug into the circuit board has a part (JTN1aS-TMP-F-DC12V-A AJT2515 MO1) that's shorting out. It's loose. I can't push it in to stay. It wants to pull away from the board every time I try to place the controls back in place.

I have had a terrible experience with Whirlpool products and an even worse experience with their after sales service. My appliances develop a fault every year at least once, if not multiple times and after lodging the complaint in their customer service center, it takes numerous follow up calls for their technicians to come and repair the fault.

We bought a portable air conditioner for Citi Shoppers (AKA Shoppers Advantage). It arrived in a damaged box. The plug was damaged. They replaced the plug and when we used it for the first time, water spilled onto the floor and damaged our wooden floors. We called the company and they sent a repairman, twice. The repairman informed us that he had dealt with this problem before and that we had to buy an additional sump pump in order for the system to work properly on a hot humid day. The ad in the magazine did not indicate that the unit needed a sump pump.

I purchased an air conditioner Model ACM052XG0 Serial number: QH0402195. The fan switch has gone out 3 times. The first 2 times it was covered under warranty, yet I had to take time off from work to let the tech look at it to find she did not have the part with her. Time off again when the part came in 3 weeks later during mid-summer. While under warranty, the same switch went out again and this time, the same scenario. I had to leave work twice. A new and improved switch was put in. It stopped working, 7/16/01. I actually got through to a supervisor the last time the switch went out and told them I wanted a new reliable ac. They told me the best they could do was extend my warranty which, of course, is expired. This has already cost me 16 hours in time off from work and now I must purchase another defective switch.