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Like others I bought the KitchenAid roaster expecting quality. This was after experiencing poor results from other roaster products. After using a few times the Grey coating is peeling. It peels when you wash it and peels when it drys. Was going to call the company to see what recourse I had. Happen to come upon this site and now feel it would be a waste of time. I'll just chalk this up to experience and limit my Kitchen purchases. I hope and pray this big ole mixer I just bought doesn't go the way of the roaster. Guess I'll have to step up and pay that price for Breville.
My children bought me a set of your pots. They get extremely hot and do not have any protective coverage on the handles or the lids. I don't know how many times I have reached for the lid to check my meals only to be stopped by how hot the lids become. When you are busy preparing meals you do not always have a hot mitten handy. These pots are extremely dangerous to work with. If someone else were to work in my kitchen using these pots as they are they could be badly burned unless I were to warn them ahead of time. We have a gas stove now and I find that they are even hotter than with a standard electric stove. I am very disappointed in these pots and I would never purchase this kind again.
Upon using the pan the very first time I was thrilled with the size and structure of the pan, made the turkey at 325 degrees. Upon washing I noticed a small bubble on the pan I hadn't noticed before. A week later, I set out to use the pan for a second time and to my dismay that bubble had literally peeled a quarter size spot showing rust, this pan 99.00 on sale 59.99 now sits waiting for someone to return response. It's been a year now, so not happy and I love KitchenAid. I feel like I was robbed. Now I see I am not alone. I have photos but no idea how to add here. Shame on you KitchenAid. You obviously know there is a serious problem and there should be a recall as this is faulty workmanship I am forced to give a star?? A one it is very grudgingly.
Purchased Kitchenaid roasting pan for use at Christmas to cook the turkey. Used once only, after washing the pan, it has chips on the enamel. I am most disappointed in this cookware and believed when I purchased a Kitchenaid product I was buying a quality item.
I have made various attempts now to contact Kitchen Aid regarding my unsafe cookware set.. Up until 6 months ago and for the last 7 years, I had owned a beautiful set of Martha Stewart Cookware but had always dreamed of owning a set of Kitchen Aid which I thought (Boy was I wrong) stood for quality. This set I paid $400.00 for from a store no longer in business yet was assured when I bought it if I had any problem that Kitchen Aid would be more than obliging, yeah, sure. This set is blue on the exterior with blue rubber handles and has Teflon on the inside. My girlfriend, my Mom and I have all burned our hands picking up a lid or just taking something off the stove. The handles pick up heat from the actual basin of the pot. Also, the handles weigh more than the actual pot does so when you put a pot on the stove, unless something is in it, the pot tips over or the pan.
I always thought that when cookware was developed, it went through a testing stage. I would say that it's false because if it were true, these never would have made it in to people's homes. I gave my Martha Stewart cookware to charity. I will buy more and throw this new set of Kitchen Aid out. As a user, I have tested it for you and to even give it away is just plain unsafe. Thanks for nothing. I just bought a new Fridge, and stove. I went with LG. They test their products and don`t shunt their clients from one rep to another.
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KitchenAid Muff Pan purchased less than 1 year ago the bottom is rusting. Three different days I have called KitchenAid. They kept transferring me to different Depts. Telling me this Dept doesn't take care of this or the Company "Myers" at one time was the Company that made this pan but no longer. 800 541-6390, 800 334-6889, 866 457-9340 I have talked to a Polly, a Jan, a Jenfer... I think they are ALSO on shutdown. Everything in my kitchen is from KitchenAid. I'm talking Fridge/Dishwasher/Stove/Timers/ Bakeware and on and on... BOTTOM LINE ~ I've had it with this COMPANY.
KitchenAid Cookware 3-Ply Full Cap Copper Base 0011T - My son left the frying pan on the burner for 15 minutes when the pan was empty and the burner was on. He realized his mistake and took the pan off the burner. When he lifted the pan, molten aluminum poured out from the bottom of the pan. He moved to put the pan in the sink and the molten aluminum spilled on the counter and floor. The molten metal splatter was 7-8 feet. It burned the wood at the base of the cabinets, burned the countertop and floor and burned my son, because he stepped on some molten metal. I tried to phone KitchenAid to alert them to this extreme hazard, but I ended up waiting 13 minutes on a blank line before I gave up (no music, no repeating message, just dead air). Here's the deal... If a child had been nearby or if my son had spilled all the molten aluminum on himself, this could have been a life-changing catastrophic event. He did, however, burn his foot. He had to peel off the molten metal once it cooled (Yuck!). I think KitchenAid should recall this line of pots and pans and refund everyone or offer a set of pots and pans that doesn't put the users at risk. Pictures are attached.
I used this pan one time and put it in the dishwasher, only to discover that the bottom is discolored/splotchy. I didn't know that info is on the inside of the cardboard sleeve it came in. This important piece of info should be stated on the OUTSIDE of the sleeve where it would be clearly visible. I'm disappointed that KitchenAid doesn't provide visible instructions. What a ripoff.
This KitchenAid set was given to me as a gift. I was so happy to get a new set of pots and pans. But now, let me tell you what happened after I used them.
The covers are not fitting tightly when cooking. Sometimes, you need to have the cover on tight (i.e. cooking rice, etc.). Also, one of the pots became bent. I am the only one using the pots and pans. There are no children in my house. I am quite disappointed with KitchenAid, especially when I cook with the pots and see the condition they have come to. I have a sale receipt for this gift to provide, but is Kitchen Aid going to come back after reviewing my comments. I don't know.
I have taken great care of my cookware; I always hand wash all the pots and pans. Now, after a couple years, the rubber handles turn. When I try to pour the food out of them, the handles turn and the hot food spills and I am concerned that I will burn myself. I have written Kitchen Aid and never got a response.
KitchenAid Cookware Company Information
- Company Name:
- P.O. Box 218
- St. Joseph
- Postal Code:
- United States
- (800) 541-6390