GE Spacemaker Microwave Ovens

I have a GE Spacemaker XL1800 microwave. I have owned it for 9 years now and it worked very well. It recently quit heating. I googled repairs online and it was amazing the number of hits out there with the same problem. One site said that the magnetron GE uses is known for failures. Several post said to call GE parts dept. and they will ship out a new magnetron, because there is a 10 year warranty on the part and this part fixed their ovens. I pulled out my manual and sure enough, the magnetron has a 10 year warranty.

GE microwave (GVM1540DM5WW) installed today does not heat - Brand new, fresh out of the box microwave did not heat food. I believe zero quality control at GE. Also, it is a space maker and I had no outside vent to install to, but because it had to be vent-less, I had to take the top apart and reposition the vents to point forward (instruction not clear on this so I was not sure I had been given the proper microwave). It also requires a filter ($25) so it can clean the air as it vents; the directions say it should have been included but it was not included, and Home Depot had to mail it to my home. The GE Profile (expensive) that I replaced with this new GE broke down 3 times. The repair was $300 each time and I had hoped that GE had fixed their microwaves, but I guess they're able to sell them to us suckers, so they have no motivation. Next time I'm buying a $30 countertop Hotpoint!

I bought my home a GE Spacemaker over range microwave. Like many microwaves, it was working fine. Now the door handle and frame that holds the door handle has completely fallen apart. I'm furious! I am a small person and cannot believe how this could have happened. Now, I got to figure out to get this repaired..

First the refrigerator, when it was about three years old I had to replace the motherboard. I paid over $300.00 to replace it. Second, the icemaker stopped recently along with the water dispenser. I called about the water dispenser after I had purchased a new filter, thinking that was problem. It wasn't. I have a warranty type agreement with a local company (not GE). Serviceman said the water line was frozen and said the refrigerator door did not have a good deal of insulation. Then the icemaker went a week later. In addition, the fridge has rust on it, as well as my dishwasher, and microwave. My microwave was recently repaired as well. GE is not going to get any more of my business.

I purchased the first GE SpacemakerJEM31SF on 8/13/05 and had to replace it because the interior lining was peeling. The second one was purchased on 5/19/10. The interior lining is peeling in the exact spots that the first one peeled - on the top and the side next to the light. GE offered a $150 goodwill offer and I want them to replace it 100% (cost is $249).

Endurance of product construction - The frame of my microwave cracked and the light went out, which is difficult to change. I cannot find how many watts the microwave is for cooking purposes.

Poor design of the door/handle of GE Spacemaker microwave - The frame around the door cracked (bottom side) and the handle is broken at the base where it screws in. This is a poor design for the way the door is opened as this causes too much stress on the handle. This microwave was in the house when I bought the house and a previous house that we rented had the same microwave and the same problem. So the bottom line is, I really need a whole new door not just the handle. I think the operation to open the door of the microwave should be redesigned to have a push button that ejects the door open.

I purchased a GE JES140DN1WW model microwave 8 months ago and have noticed the paint is starting to come off the inside badly. On review of this problem, I found that it is not safe to even use this microwave in this condition and I have found a lot of reviews that have the same trouble, but GE did not do a recall. My microwave was manufactured in January 2010.

I moved into a new house in 11/2007. The GE Profile/Spacemaker XL1800 over-the-range microwave died on 4/2012! First, it stopped heating then the lights went out! It was not even 5 years old! I used it only for reheating things! GE customer service quoted me about $1,300 to replace (I did not think that was the correct price, but the microwave came with the house). She told me if it would be too costly to repair and I buy a GE replacement, I would get a $100.00 rebate certificate from the repair person. The GE tech (who was rude) came out to my house and told me it would cost about $400.00 to repair! I told him about the GE service rep who said how much it cost, and he assured me that was not the price of this microwave and that I just happened to get a lemon (since it was less than 5 years old)!

Microwave just stopped working after 2 years. It doesn’t heat anything up at all. I have to buy a new one.

I purchased my OTR GE Microwave on 2/20/2009 and on 3/9/2012, it stopped working. I'm very dissatisfied!

This microwave was paid $469.95 (plus installation fee) and installed on 05/08/2008. It has been used exclusively to make popcorn and to warm up foods. It is already all cracked inside, the magnetron has already died and the top part is already coming off. The technician (GE authorized), who came to see it, told me, "This is a piece of junk, a real lemon". I am very dissatisfied with this product.

When the door closed, the unit turned "off". The magnetron stays on, heating the inside of the oven. Obviously, the inside gets very hot and the unit emits an electrical burning smell.

Model: JVM1850 DM4WW; Built January 2011, Serial # AV913601B. A fire began within the wall of the unit directly behind the control panel. No mistake, misuse or error on my part at all, it simply burst into flames! I did research on the matter, there are many similar scenarios around the country. Do not buy!

I have had my GE Spacemaker for 2 years and went to change the underneath light bulb. The bulb separated from its base and fried the whole microwave.

I bought microwave on Dec 10 and it got so hot I couldn’t use it. I’m scared of fire. I didn’t save the receipt. I bought it at Lowe’s in Weymouth, MA.

I bought a GE microwave (model hvm1540dn1ww) in 2009. It stopped working today January 25, 2012. It lasted 2 years. I will not buy GE brand.

I became the owner of a GE jvm1320bb 01 over the range microwave oven when I bought my house. The door handle was broken and it cost $40.00 to replace. Give me a "break". $40.00 for a cheap piece of plastic! It should not have cost more than $10.00 and I will be very careful in the future to not buy any microwave ovens with this type of door design.

I had the magnetron in my GE Spacemaker replaced 1 1/2 years after it was purchased. The replacement date was 9-4-08. The service tech told me I had a 5 year warranty on the replacement. On 12-27-11, the magnetron is bad again. GE said that they have no record of that transaction and that the company that did the service has been sold and GE doesn't use them anymore. I have been reading the numerous complaints from people about this problem, so I have the feeling that GE is being less than cooperative.

I bought my new house in 2008 and I got a microwave installed along with the other appliances. The Magnotron on my GE profile microwave part# OM75P(10) made by Samsung failed withing one and a half year of use. GE won't cover warranty. They also give the runaround and this was a very expensive product. To everybody, don't buy any microwaves until they fix this problem.

I bought my house in 2004 with a GE Spacemaker microwave oven already installed. The entire kitchen had been remodeled less than 5 years prior. The magnetron failed in 2006 and I replaced the microwave with the same model since the cutout was the same. The magnetron in the new Spacemaker just failed again two days ago. This appears to be a manufacturing defect with the GE Spacemaker and I am not happy about buying a third microwave (the part is too expensive to replace).

My Magnetron got broken after 7 years. It cost a lot of money to replace it, since the warranty does not include labor.

I purchased my home in March 2001 with a GE Spacemaker Microwave. The magnetron failed in January 2006. I took it to a certified repair shop who had it for 6 months because they couldn't get the part in. The part was under warranty but I paid $55 in labor. The magnetron has failed again in September 2011, but they say the replaced part is not under warranty. The part alone is $177!

Brand new kitchen, purchased the microwave to go over my stove to save space and vent. After about 10 months, I noticed stress fractures all around the facing of the oven. After a very little research, I found that the company had been aware of this problem since 1999! The plastic can't take the steam from a stove. After many stressful conversations with many levels at GE, they finally agreed to supply the replacement parts, if I paid for the labor. They would not answer my question as to the quality of the material used in the replacement parts. Guess what? My door handle is loose from the cracking in the plastic again. So after12 years of using inferior materials and knowing about it, they continue to rip off the public! Buyer beware!

We moved into our house last year and it already had a GE Spacemarker Microwave. I cannot say that I have ever had any major issue with it until yesterday. The GE Spacemarker on its own turned on and started heating but without the turntable moving. The microwave was hot to touch and would not respond to keypad. My spouse unplugged and we left it unplugged. After a night, we plugged it in this morning, similar issues, the light was on inside and you could see the unit power surging. I am so glad we were home. I really think it could have caught the house on fire.

I bought a premium GE Profile Microwave Convection for $700 in 2008, replacing a GE Spacemaker that had lasted eleven years. It was fixed once, under warranty, within the first year. Last month, it stopped working and I called their factory service and eventually Consumer Relations toll-free.

I just want to make a correction on a previous complaint. Earlier in the day, I sent a complaint on my Spacesaver microwave. I should have written Spacemaker, and not Spacesaver. There was a small fire above the control panel, but no physical damage on my microwave.

I purchased a Spacemaker Microwave with model number HVM1540DN1WW several years ago. It seemed a nice addition to my new kitchen. I purchased all GE, so that everything would match. Well, the control PNL failed.

I have a General Electric Spacemaker Microwave Oven and have had to replace the handle three times in six years. Since it's an installation, it's expensive to find and install a replacement. The plastic handle costs $30+ dollars and the same thing happens over and over: the bottom plastic breaks where the screw shallowly goes in.

The GE Spacemaker Microwave Oven was purchased for the home we purchased 4 years ago. The frame around the window of the door is completely gone and the glass is about to fall out. It started a long time ago and just was annoyed by its appearance. Now I'm afraid to open the door to use it.

I purchased a GE Spacemaker microwave and it barely lasted a year. It started making a noise when you turned it on like it was cutting on and off. Then it stopped working altogether. No light, fan, clock—nothing. This is supposed to be one of their best over the range microwave to the tune of over $300. This is a heap of junk if you ask me. I have never had any microwave do this, even the cheap models lasted me years. Never again will I purchase anything GE! There’s no damage, but I just wasted my money on a microwave that was supposed to be top notch.

I see repair can be expensive.

Surprise! Surprise! My husband and I remodeled our kitchen during the Christmas holidays of 2006. We purchased all GE Profile appliances. We spent around $8,000 on a range, dishwasher,(2)refrigerators and the same 2.0 Spacemaker microwave (JVM2070) that seems to have a problem shorting out. The problem with our microwave started 13 months after purchased. One month past the warranty. As most consumers do, we called GE's service department and of course recieved the same information as the other consumers.

We have been in our home for over 2 years and have been having problems with our GE Spacemaker microwave oven for the past two weeks. First the circuit board fried and then magnetron two weeks later. If Ge is putting out this type of product, we will never purchase another GE product again

My Spacemaker microwave quit without any warning. When I called the GE Help Desk to inquire about the location of the fuse, their response was that "they did not know", and that I would have to call a technician. Based upon their response, what is the purpose of their "Help-less Desk"!

I have a GE profile Spacemaker microwave and the magnetron tube is no good it will not heat up.I called GE and there is no recall on this model jvm1660ab005.I see that ther are alot of complaints about the magnetron tube going bad. Is there anything that can be done. If not its ok. I will never buy G.E. appliances again.

I have a three-year-old (new) home in which the builder installed all GE appliances. It turned out being a nightmare!

We purchased a new home in 2001 in which the GE Spacemaker JVM1631 was installed. The microwave was manufactured on Dec. 2000. By mid 2003 our microwave stopped working. It ran but with no heating taking place. Inside it posted a one year warranty. I am surprised that there has not been a recall since I know of at least two other homes in my neighborhood that have had their GE Spacemaker microwave come to an early demise.

I have a 1999 GE Spacemaker Microwave that today just quit heating, but rather, started burning up its insides. I ran a "reheat" setting, and the microwave fan came on, turntable turned, light was on, and I started smelling something like burned rubber or burned electronics. I stopped the microwave and found that the food inside was still cold.

I bought a brand new home in 6/2006. It came with a GE Spacemaker Microwave and dishwasher. Recently 8/2007 my microwave sarted to make a high pitched screaching sound, no longer than three days later, during use, the light went out and all buttons were disabled. Not knowing whats wrong with it I took the precaution of unplugging it just to be safe.

Our 5 year old GE spacemaker microwave stopped heating in late July, we called GE, then came to fix it on August 10th. The guy said that the part would be have to be ordered because it wasn't in stock, but the cost was covered by GE since it was a defected part. The labor was not included, but that's not the problem. He charged us $69.95 for the visit but it would be waved when he came back to put the part in. He made an appointment to come back on August 31. We waited and waited that day, he never shows up. When we made the appointment with the repair man to come back to put the part in, he had his laptop out so he could give us the appointment.

My Spacemaker Microwave Oven stopped working. I have an extended contract (5 years) ending in 2009. I called and set up an appointment. The first GE serviceman, called and asked what was wrong with the unit, I told him it wasn't working, he must have been physic because he ordered parts and never came to check the unit.

I moved into a home with all new appliances, including a GE Spacemaker Microwave Oven installed over my range, Model #JVM1653SH02. The microwave was purchased in 2005; it died in May of 2007. The oven would start but then the control panel would show crazy symbols and the oven would stop working after 30 seconds or so. My understanding is that the repairs will cost more than a new oven. The problem is that I will have to purchase the same model if I wish to fit it into the space above the range. I'm reluctant to do that with all the reports I've read about these ovens starting fires or not working beyond a year or two.

On January 10,2005 I purchased a GE Spacemaker XL Microwave Oven Model #JVM1650SH from Lowe's. I was informed by the salesman that GE was a good company. We did not install our new microwave until May 2005 because we redid our kitchen and bought all new appliances. We noticed that after about a year the turntable was not always working and that the food was not heating up as quickly as before.

GE Spacemaker microwave started to not cook the food and smelled like a fire was about to start. Called in a repair person and when he took it apart he said that GE had a problem with a paint that they put on the attena that started the popping sound and then started to actually burn the paint on the unit. Not repairable

I noticed the most recent complaints on this product were in 2004. Well, there has been no improvement. I purchased a new GE Spacemaker Microwave in 2004 and it has already died.

I purchased a GE Spacemaker Microwave model JVM1650 2 years ago and recently it stopped working. The problem seems to be very common with this model as I am finding out. The microwave stops working in the middle of heating and all the time settings has to be reset. I was told by a local repair man that it's the circuit board.

We built a new home 6 years and spent about $7,000.00 on new GE appliances.Since then we have had to "Pay" for repairs on every appliace. The lastest is our SpaceMaker Microwave JVM1631WB004 and dishwasher GSD4030Z07WW.the microwave Quit heating, we called to have it repaired and told it "was" covered under warranty...not true, parts were covered, we got hit with a $170.00 bill.The microwave sells brand new for $269.00!!

I bought the GE spacemaker microwave oven for my retirement home in Mexico. I picked this model because it is 30 inches wide and fits under my kitchen cabinet above the stove. After 2 weeks of use, the Magnetron is shorting out (electric arcing, flashing visible outside the unit, and 60 Hz AC growling noise.

Mine is simple. GE Spacemaker Microwaves are purest garbage. Don't buy one unless you want to pay $600 for a microwave that will last 15 months.

We purchased the GE Spacemaker microwave #JVM1650CB006 --manufactured, June, 2002, for a condo in Palm Desert CA. This is usually used only a few weeks a yr. and then only to reheat coffee and minor use. When we arrived in Nov. 2006, we noticed that the turntable didn't rotate. GE stated that it was out of warrenty, and the service call would be approximately $100.00 to diagnose the problem and then add the part.

Today my son was popping a bag of popcorn in the GE Spacemaker microwave we bought from Lowes in 2005 - near the end of the popping cycle the beeping signal went off, but it was a long beep & then on the screen was F5. Don't know what that is, but I am a little afraid to use it again!

We bought the GE spacemaker microwave model #JVM1443 four days ago. Installed it three days ago. It sparked when we first plugged it in and tripped our breaker. First time using it was two days ago. We used it maybe five times before it totally quit today. I wish I would have read all of these reviews before buying. I can't believe all the problems with these microwaves. Luckily, we don't have to deal with GE. I threw a big enough fit for the store we bought it from to take it back. Will never buy another GE product ever.

On January 24, 2007, my 6 year old GE Spacemaker microwave blew up as I started to heat up a leftover. I heard a very loud "pop" which got my attention, after it was on for about 10 seconds of cooking. I was in the next room and as I turned around, the kitchen was filled with gray smoke. I thought the microwave was on fire. I quickly turned it off and when I opened the door to the microwave, a very thick cloud of plastic smelling smoke gushed out. I had to open all of the windows and doors on the first floor of my house.

We purchased a GE Spacemaker microwave oven to fit over our oven when we were remodeling our kitchen. Since then, we have had nothing but trouble with it. It has broken 3 times, (once the door handle fell off.) Just to get the repairman to come is about $75 I believe. This time, we are thinking of just junking it and going for another brand. The inconvenience (breaking down at the holidays, waiting for the repairman,etc.) and the cost, is just not something we want to go through again.

I've already posted a comment on Consumer Reports, but I thought I should provide an update. Maybe I am the eternal optimist, or just a sucker,because I was hoping the 3rd time would be a charm, and in a way I guess it was. It is now Jan 4, I've had to take another VACATION DAY from work to be here for the scheduled service, two magnetron tubes later and lo and behold my microwave could not be fixed because apparently there is a "short in the wave guide" which keeps shorting out the magnetron tube.

RUN DO NOT WALK AWAY FROM THE GE Spacemaker Microwave Oven!!! My advice to any of you who are having problems with your microwave is to cut to the chase and replace with a different vendor. I purchased a 1 year old condo in 2003 with a GE Spacemaker Oven (MN# JVM1650WHO1) already installed. Last year the oven started smoking and gave off an ozone type smell. I arranged service $64 + dollars. The service reparir man stated it was probably the "tube" and arranged to have a new tube sent to me.

I have the Spacemaker Microwave Convection Oven JMV1490BD003 (which is no longer made). The same repair needs to made as 2yrs. ago. I purchased the maintanence contract after this repair, (due to the extra-ordinary cost of the repair process). The repairman came after a 2 wk. wait and said, "it needs a fan that has to be ordered, which will take 2 wks. to receive and install.

GE spacemaker microwave. The light bulbs underneath burned out. I was unable to remove/replace them. Apparently they are not meant to be replaced. Contact with GE never actually resulted in talking to a live person! None of the phone options resulted in actually talking to a live person.

GE JVM1640AB003 Spacemaker Microwave which was new in new home 4 years ago - stopped heating. I was told by GE "it's probably the "Magnatron Tube," and if it is, you may as well buy another one as pay to replace it - new one costs $260 at Lowe's." Then I looked up warranty and this tube is warranted for 9 years - so the PART is covered ($161)....but guess what - the service call charge ($80) + labor (@$130) is not.

I have a GE Spacemaker microwave (model JVM1542WF 002) that lists its manufacture date as November 2002. It came with the house. Yesterday the turntable stopped turning and it stopped heating. Calling GE I was told it would cost me money just to have a service technician come to examine it, regardless of what was found to be the problem. I declined this and instead spoke to some local appliance repair stores.

I recently refinance my home with the hopes of replacing all of the major appliances that where here from the time I purchased the home. Went to our local Home Depot and first purchased a GE side by side refridgerator and GE SpaceMaker microwave (Model # JVM1653SH01), a rather expensive over the stove model. We picked these products because of the GE name, style, features and energy efficiency ratings.

I have a GE Spacemaker Microwave, model #XL1400, manufactured in March 2000. Like others, my microwave suddenly did not heat. All other functions (light, vent, timer) work. I was told over the phone that it was the magnatron and was still covered under warranttee. All I would have to pay is $79 for the service call. When the technician arrived he told me the cost to fix it would be $179 for labor - more than 1/2 the original cost of the microwave.

On April 13,2004 I purchase a GE Spacemaker Microwave Oven at Home Depot. In June 2006 it has totally ceased operating. With repair costs as high as they are, it just does not pay to try to have it repaired. This makes the annual cost of owning this GE product quite expensive.

I bought a GE Profile Spacemaker Microwave/Convection Oven in January 2004. It wasn't cheap -- about $700. Summer of 2005 the interior light went out. Couldn't find it so went online with GE & inquired how to get to it & was told it was not "consumer repairable!" Ridiculous! A couple of months later, I had a GE authorized repairman come out to fix something on my electric range.

We have a built in GE Spacemaker microwave oven. It was brand new when we moved into the house. It broke down in under a year and it was repaired under warrantee. Shortly after the warrantee was up it broke down again. The lights stopped working underneath and the oven itself quit working. I had a technician come out and paid $64 to find out the whole thing is worthless. The board that sends the power to the lights is bad. Cost $200 plus labor. The main board to control the microwave bad. $250 plus labor. So in all over $500 to fix something that would cost about $350 to relpace. This is rediculous and I will never buy another GE appliance in my life as a result and plan on making sure other people know about this.

We have purchased two GE Spacemaker Microwave ovens in the past 4 years. On the first one, the magnetron tube failed twice; the second failure was not under warranty, so we decided we probably had a lemon, and, rather than pay for repair, we decided to buy another GE since there CERTAINLY wouldn't be a problem with two in a row. WRONG! After having the second oven exactly one year, ba-da-bing, no heat! After reading this site, and many others, it is clear that GE is putting out this piece of garbage at our expense. Never buy GE again! Junk! Stay away!

GE Spacemaker Microwave.-Unit smelled of electrical smoke and quit working. Essentially the unit only worked about 2 months. GE will not do anything except schedule a repair person at your cost to assess the need for repair. Costs will generally far exceed the original cost of the unit: therefore GE avoids any real warranty responsibility.

Spacemaker Microwave JVM 1640 WB 02 - February 2000, made in Korea. Well, it up 'n died this week after making a couple of buzzing sounds -- no more heat.

i bought a ge spacemaker microwave at the end of 2001. at the end of 2004 guess what, the magnetron bit the dust. every other feature worked but it did not heat, not even a fire. i removed the cover to find the lower magnet split in two on the magnetron.this could be caused by overheating of the magnetron.

Purchased a stainless steel spacemaker microwave 10 months ago and during the professional install, i noticed that the door was a lilttle tight. I was assured by the contract guy that it was okay. Three times i noticed that the microwave turns on when i close the door and once I think it was running for hours till i noticed it. Two weeks ago i noticed some chipping on the paint and cracks on 3 sides of the "cavity".

In Sept 2001 I purchased a 10-month old condo in an upscale and influential area of northern Virginia. In Mar 03 my GE Spacemaker microwave stopped working. I went to the website and contacted customer service. I was told my only option was to have a repairman come out at a minimum cost of $150 plus $100 for parts if the problem is the chip. I asked if there were any recalls or large complaints against this item and was told no. I also looked at the recall list and did not see this microwave listed.

We had our new home built in 1999. Had all our new GE appliances put in our new home. Our GE Profile SpacemakerXL Microwave Oven gave us so many problems. Two years later, Feb. 2002, needed a new control board, told us the part cost $250 - $275. Ordered the part, and put it on ourselves to save money. This year Jan. 2004, put a cup of water in to heat up, didn't work, called the service man to check out, says that it needed either magnatron or transformer. Service man says that it will cost $80.50 to take it to the shop and if it is transformer, it will cost $290.00 and if it is the magnetron, it cost $160.00. Am very upset with GE.

Purchased GE Spacemaker with new home in June 02. In Aug 03 the turntable stopped working. In Sept 03 the microwave power would cut out while opening and closing door. In December 2003, the microwave did the same thing only died altogether. Called GE service and requested service. The attendant wanted to send someone out for a $70 service call to take a look.

We have a GE spacemaker microwave/convection oven which mounts over our range. The unit is less than 2 years old and today the handle came off of the door. The same thing happened to a similar GE unit that we had prior to purchasing our current microwave. Both times when I called GE I was told that I would have to pay for the repair. Since the same thing has happened twice now I am beginning to think that the construction of the door is faulty. GE offered to pay for the part; however they will not pay for the labor as the appliance is past the 1 year warranty.

A GE Spacemaker Microwave Oven was installed in my Farimont 2000 model modular house. It failed after 3 years of service on on Sept. 22, 2003 while popping pop corn. It smoked up the house and would have started a fire if I had not intervened.

GE Spacemaker II. While microwaving some BBQ ribs I previously had in the freezer, the microwave "smoked" and set off the fire alarm. It had been heating the food exceptionally slowly. I simply assumed that it was because the ribs were previously smoked and had a low moisture content and, thus, weren't heating quickly.

The microwave blew up! Immediately after pushing the start button an earth-shattering snap and blinding blue light flooded the kitchen. My Wife and child were right next to the microwave when this occured and were incredibly shaken. My daughter cried for 30 minutes following. My wife is not willing to use another GE product.

Purchased a new modular home with spacemaker microwave in August of 1999. In Nov. of 2000 the unit would not heat and I called for service. It cost me $178.00 to have the repairman come, it was a default and they paid for the part, however my cost was terrible. Now year 2002 Its November and the same thing has happened. I am furious here at thanksgiving having this problem.

I purchased a GE microwave model JE1140BL on 2-6-01. I paid $129.99. The magnatron went out 10-26-02. Although this part is under warranty they said that they would charge me $111 in labor to replace it. Shouldn't this product last more than 21 months? This $111 is not a house call but me taking it to the dealer that the GE guy stops at once a week anyways.

I have a GE Spacemaker XL Microwave oven that was purchased in Oct 99. It stopped cooking in May 02, so I took it to an appliance repair shop and found out that it had a defective power supply and the estimated repair cost would be $170.00. The repair shop sent to GE for the part 3 times and 3 times the wrong part was received.The last part received was for a remote control. Each time the part was returned it cost the repair shop $6.00. They finally called me and said that they were giving up on the repair of this microwave because GE could not fill the correct part. I called the GE Costumer Relations and explained the problem and I gave them the repair shop telephone number. Two more times I contacted GE people and explained what was happening. On the last telecon I was told to take the microwave to another place, a TV fix it shop, and have them repair it.

I went online to schedule an appt. with GE to have my microwave fixed. I entered the serial no. and the model no. of the microwave. The GE repairman came today and told me that I needed to have the "smart board" replaced in my microwave. I asked how much that would cost and he said around $200 for parts and labor. I authorized him to go ahead and fix it. He then tells me that the part of this microwave is "NLA" or no longer available and that I would have to buy a new microwave that would cost me anywhere from $400 - 1200. Of course it would have to be GE because that is the only make that will fit in the space above the GE stove.

I am writing about a microwave that I purchased on 11-02. I started having a problem with it a few months ago. My daughter put a bag of popcorn in it and it caught the bag on fire! My house was full of smoke. She did not use the popcorn cycle. But she put it for 4 mins. like it said on the bag. I had someone come out to check it out. They informed that the microwave was fine. So I continued to use it.

I want to report that my General Electric Spacemaker Microwave, ModelJVM140K 004, manufactured in 1993, caught on fire when it was not in use. The stove was in use at the time. The microwave turned on by itself, and could not be shut down until it was disconnected by a fireman. The microwave is unusable, and now the kitchen interior is ruined, as I am afraid to replace it with another Spacemaker microwave.

Purchased a GE spacemakerXL in Oct. 95. Its main "something" board broke and would cost approx. $250 to have fixed.