Frigidaire Air Conditioners Reviews
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About Frigidaire Air Conditioners
Frigidaire produces household appliances and kitchen equipment. Its offerings include refrigerators, ranges, dishwashers and small appliances. Frigidaire creates kitchen and laundry solutions with practical features for everyday home use.
- User-friendly operation
- Good value for the price
- Poor customer service experience
- Warranty issues and limitations
Frigidaire Air Conditioners Reviews
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Reviewed July 20, 2019
Went to Best Buy at Gateway Mall Brooklyn NY to buy an air conditioner, ended up buying a brand new Frigidaire air conditioner 6000 btu, supposably cools off 250 sq ft. I got it for a bedroom less than 150 to 200 sq ft. The worst thing I ever spent my money on.. it does not cool off the room whatsoever. It’s not worth the money. It visually pretty and quite but it’s doesnt work! Only way you feel any cool air is by standing directly in front of the Air Conditioner. What a waste.
Reviewed July 18, 2019
Purchased a 6000 BTU unit according to room spec from PC Richards. Cooling is poor, fan speed is weak and now the inside rattles. Noticed the inside is styrofoam. Disposing the unit as soon as possible.
Reviewed Dec. 1, 2018
I had bought a window unit for Frigidaire and after 1 month stop working. Call customer care at Walmart and called com CSR. Was closed on Friday evening. Need someone to call me at **. Thank you. Not reliable product. Very much upset when I had pay 303.00.
Reviewed July 16, 2018
I had installed a new Frigidaire HVAC system in my home 11 years ago to the day. The Air Handler motor broke this last weekend, I called the company that installed it and found out it had a 10 year warranty. Well I thought that is nice, but OK. Then I got a call this morning that the replacement motor is $800 or 25% of the cost to install the entire system, which included a new outside unit, furnace, and air handler as well as the installation. I would recommend anyone NOT purchase a Frigidaire central air system, or at the very least don't purchase one with the defective variable speed option. There are many units and I saved $350 to purchase this unit over a Trane system. Don't I feel like an idiot now.
This company makes priority parts where you must purchase their overpriced replacement parts, and I have to wait two more days for the motor to be shipped in, with an outside temperature over 100 degrees each day. I can only hope that the president of Frigidaire has to sit in a house with no HVAC for a week in his home due to someone's stupidity. A motor is a motor and no product should have a specialty motor which GE, or some other motor company did not make to stop this price gouging, delay in repair and the obvious design flaw of this company. Frigidaire has just bought themselves a great advertiser for NOT PURCHASING A FRIGIDAIRE anything. This is one opinion I will not be keeping to myself.
Reviewed July 4, 2018
Bought one (Portable air conditioner) originally due to health issues in carrying things (rotator cuff). It lasted 2 years then just stopped working. My daughter had the same one in storage in her cellar (heated) and has used it maybe a dozen times for a day. It now leaks water all over the carpet. Needless to say it will be the last of the Frigidaire products we ever buy. Junk.
Reviewed June 30, 2018
Less than 3yrs old. Used 5 times and always stored in winter. Could pass for new. This year when I plugged it in, within seconds it stoped working. Customer service said it’s the display panel, parts not available and I need to buy new one. I have a 17 yr old GE manual a/c that still works beautifully. But this Frigidaire unit model FFRE08L3Q1 is totally and completely junk.
Reviewed June 26, 2018
I have a room A/C I bought from Lowe's. I started having problems with unit and I contacted Lowe's on 5-15-18 and was advised that they had the record of my purchase and the unit was still under warranty and a repair order would be issued to Electrolux. I receive an email confirming the repair order had been issued and that repairs would be completed by 5-29-18. No one called or showed for repair, so I called Lowe's again and was advised that Frigidaire did not repair these units and they transferred me to Frigidaire to get a RA. Frigidaire advised me that they did not repair any a/c unit under 16,000 btus, and that my unit was not under warranty.
I explained to her that my product manual stated that the unit had a 7 year warranty. After an 1 1/2 hours on the phone. I was advised that the warranty could not be verified and there would be no repair or replacement. I called and talked to someone and explained the situation and we were able to verify that the unit was under warranty. All of a sudden then the story about no unit under 16,000 btus was replaced and not repaired changed. She told me would send repair company and advised me who would be coming. I advised her that the same company had came out to repair my other Frigidaire A/C and that they were unreliable and it took them over 3 weeks to do the repair. She said they were the only repairer in the area. I got a call from the servicer and was advised that the repair order listed the unit as out of warranty.
I told him that was incorrect and that I had my manual that stated the unit had a 7 year warranty and that I had already verified the warranty with Frigidaire. I called Frigidaire again and talked to representative again and explained issue and she called servicer. While I was on hold and he told her he was refusing to come out and repair unit. She told me of this and I told her I knew this guy was unreliable. She stated she would call another repair company and I told her I had been advised he we the only one in the area.
She advised me she had others and would call one. Later I got a call from same company and was advised they would service unit. The repairman came out and looked at unit and advised he needed to order parts and would return in 1-2 weeks for repair. 3 weeks later still no repair. The temp is 90+ here and I have been trying to get this a/c repaired for almost 6 weeks. This is beyond ridiculous. No warranty repair. All I have received is delay tactics and lies. There is no acceptable excuse that the unit was not repaired or replaced weeks ago.
Reviewed June 25, 2018
Never... NEVER purchase a Frigidaire appliance (Frigidaire 15000 BTU window AC)! They are fine, as any other product also is Fine... UNTIL there is a problem with the product. If the buyer encounters some warranty service... God Bless You! Terrible, Terrible service! Ya get the runaround, no return phone calls from corporate supervisors. Had 7 total service calls, at my home, for a really inferior product... cannot get a replacement unit! STILL HAVE A NON WORKING WINDOW AC! One of the worst products and worst technical service I've ever encountered. Purchased from Frigidaire company.
Reviewed May 23, 2018
I bought a Frigidaire a/c window unit 18,500 but in 2013. Compressor will not come on when outside temp is 85 or higher. That's when I need it the most!!! No satisfaction yet from Frigidaire. Not to mention all the black mold that builds up every year. Seems quality has gone out the window and making more money is in!!!
Reviewed Jan. 14, 2018
I bought a new construction home with this unit installed. Everything about the ductwork is correct, airflow is fine. This unit constantly breaks- refrigerant leaks. The first year, capacitor went out 2x. The next year, another capacitor replacement, leaking. Year three stopped cooling- noises coming from the unit when turning off- sounds like a dying elephant. 2 AC companies have looked at it. The warranty runs out next year and this LEMON is STILL BREAKING. We are Sick to death that we got STUCk with this horrible electric HVAC unit. I've pressed the AC companies to contact the manufacturer and both are dragging it out. One tried to make 2200 dollars unnecessarily off of me prior to diagnosing the unit. I called the original installer. He is trying to address the issues. The Unit BREAKS Constantly. I will NEVER buy an Frigidaire product. I'm writing the Better Business Bureau.
Reviewed Nov. 22, 2017
Five years ago we bought a Frigidaire air conditioning unit. Twice in 5 years the coil had to be replaced. The coils they use must be defective because not only have we had to replace ours but two of our neighbors had to do the same. The problem is besides the cost of replacement is the labor involved. It’s going to cost us over a $1000.00 for the repair. The cost of the original house call to diagnose the trouble and then the four hours of labor to replace the coil. I’m not sure why any A/C company would sell these units due to the rate of which they breakdown. But then if you think about it the A/C companies make a load of money replacing the coils.
Reviewed July 8, 2017
My AC of 2 1/2 years starting blowing hot air. I called customer service, went through a series of trial and error and the gentleman said, "You will need service repair to come to your home." He checked the warranty and said it was fully covered and would be NO CHARGE. They made an appointment with Johnson Appliance in Hillside, NJ. Waited 2 weeks. Took the day off and then they don't show up! I call and an extremely rude and unprofessional woman said it was cancelled! When I firmly stated it was not she hung up on me! I called a Frigidaire again. They apologized and set me up with another service company and once again reiterated that it was under warranty and was NO CHARGE to me.
I have to wait another 8 days for an appointment and take another day off. Two days before my appointment someone from Frigidaire calls and say, "Oh sorry it's actually not covered"!! WHAT!? What kind of business are you running!? I speak to 2 separate people who say it is made two separate service calls. Then 3 weeks into this I get a random call it's not covered!? Is this for real? Is this customer service? The agreement at the time of complaint should be honored!! I spoke to a supervisor who was worthless!! I can now only warn other consumers to NEVER EVER buy Frigidaire products!! It's the worst!
Reviewed June 27, 2017
I am a renter. The apartments I have rented for the last 10 years have had old in wall units replaced with new Frigidaire units. The first apartment replaced a 20 year old air conditioner with a Frigidaire unit that lasted only two years. The landlords then replaced the unit again with another Frigidaire unit which again lasted only 2 years. At this point they were convinced it was something I was doing wrong and they refused to replace it again.. Of course, it must broken when I pressed the on switch. I moved to another apartment and the landlord replaced an old unit with a Frigidaire in wall unit (I begged them to buy a different unit). Again, the Frigidaire unit has lasted 2 years and now blows only hot air. The maintenance department says there is something wrong with the air compressor. All I know is I have had 3 Frigidaire in wall units and none of them has lasted over 2 years. Don't waste your money. Spend a little more and get a better brand.
Reviewed June 22, 2017
I have been dealing with Frigidaire/Electrolux for about a week to have my barely used 4 year old air conditioner (25,000 BTU model LRA257ST2) serviced. Nothing but jumping through hoops for their customer service department so far. Unit is under warranty and they seem to be trying to avoid honoring that warranty how ever possible.
Servicer came and did nothing, but now it seems I'm starting back at square 1 (if I am lucky, because not only did I need model and serial # to request service I am now told I need to provide an engineering code from the same tag located in 1 place on this machine... Right on the frame that sits against the wall). All just to try to schedule an appointment with a new servicer at my time and expense. I'm really just trying not to cave in and buy a new air conditioner as a matter of principle but until then I have to feel like I live in a sauna and there is no end in sight. I will not be purchasing from Frigidaire or Electrolux ever again because of this experience.
Reviewed June 19, 2017
I purchased a Frigidaire wall mounted air condition model FFTH1422Q2 in 2014. I paid close to $1000 to purchase and have it installed. I used it in 2015. I tried to use it the next year 2016 and the air condition blows warm air. I contacted Frigidaire 800 944-9044, the agent said it is possible the problem is with the compressor and Frigidaire does not make that part anymore. You are kidding me. One year and they no longer make the part. That must be a great part. One freaking year and now I have to replace it. IT WILL NOT BE WITH ANOTHER FRIGIDAIRE PRODUCT FOR SURE.
Reviewed May 22, 2017
We purchased a 5,000 BTU room A/C 2 years ago. Plugged it in this year and it would not work. Lowe's barely talked to us because we didn't buy the service warranty. Called a small appliance repair shop. We were told the A/C's manufactured these days are not made to last. They last for only 2-3 years and are made to be thrown away. Tried calling Frigidaire and was never able to get through to a human being. Not sure what our options are for cooling our home but I would not recommend Frigidaire.
Reviewed March 20, 2017
The room air conditioner didn't work out of the box. Though they will replace the unit, I'm out another $120.00 to have the bad unit taken out and replace with a unit that works. If the second unit is faulty I have to pay again. Frigidaire couldn't care less. Bad company.
Reviewed Dec. 15, 2016
Its systems are super easy to maintain and clean. Very cold air is produced and it's very quiet compared to other products. It's also very affordable and space saving on certain units. It has been great overall. Product quiet and effective. Not much water waste either for those who don't like to waste. I enjoy it a lot after a hard day of hot work. Cool, sleek design on some products. They're very edgy and give a home or business that extra touch that makes it seem more modern and beautiful. It has never given me any trouble in almost 3 years. Best investment of my life. I just clean it externally and let it rest for a few hours a day. Other than that nothing needs to be done.
Reviewed Dec. 14, 2016
It works well and keeps the bedroom cold like I like it for next to no money extra on the bill. Turn it on for couple hours in the morning and evening and it's great. Works great on the upstairs bedroom better than any other we've had. Makes it cool. Used less than 5 hours a day. Used in peak season during the hottest part of the day. Not big and clunky like some other models. Does what it is supposed to do without being cumbersome or daunting or a sore thumb. Have had it for two years without a problem yet. Get you one for your house now. Really reliable!
Reviewed Dec. 13, 2016
Has made my summer very comfortable and relaxing without having to worry about the heat. The air conditioner runs cold and is an extremely great product. Will always stick with this brand. The performance of the air conditioner is extremely well. It has multiple settings to help improve a better experience for those hot summer days. It has a great look to it as well as being easy to use. White in color, multiple settings, easy to see buttons, clear writing as well as big buttons. I haven't had any problems with this product. It has been very reliable, the filter has stayed very clean throughout the summer without having to be cleaned or replaced. It turns on no problems and cools down a room extremely quickly.
Reviewed Dec. 12, 2016
Got my money plus I have not had a mechanical issue in over six years. No freon problems. Runs great. No motor issues or electrical - just keeps working. I have another that has never had a problem for over ten years. Frigidaire builds a great school unit. You never need to worry about breakdowns or cooling problems. You get years of hassle free performance. Many of the co on the market just don't compare. Looks good. Fits well in my home. Nice color and overall look. Dials and digitals are well placed and lit. Easy to use and run. It is just a good looking addition to my home. When I picked my unit there were many options. I picked Frigidaire right away. I have not had any problems with my Frigidaire unit. It runs well and I have not had a problem with the motor or electrical in over six years. I have not lost or had to charge any Freon in the six plus years.
Reviewed Dec. 11, 2016
Made in the USA. EFFICIENT and cost effective. This was my first and only air conditioning unit. Will not replace it until it dies. Paid $400 for it and it has been worth every penny. This air conditioning unit is loud by today's standards. However, performs its intended purpose (cooling) beautifully. Will definitely replace with a new Frigidaire unit when the time comes. Had had no parts, labor or service in 16 years. Still runs beautifully. Obviously well crafted and sturdy.
Reviewed Dec. 9, 2016
This product like its name has kept the air frigid and thus I have not lost high amounts of money in the summer due to having the windows and doors open. Has been a huge help over the summer. As the heat starts to rise I know I can be assured my home will be nice and cool. My Frigidaire air conditioner has a small compact appearance that doesn't make it stick out and is easily unnoticeable. This prevents it from ruining the decor of the house. My Frigidaire has never failed in its duty to keep my cool over the hot and dry summers and I have never had an issue with it in any way, shape or form.
Reviewed Dec. 8, 2016
Would get another if we had a need for it - the main ac unit had to be replaced at a time when we were in need of change in housing so we got this till the new home was put in place. It worked well but would use it in a smaller room but we had to use it in a room much larger than the normal use, kept at a setting that kept us from getting too hot and did a great job. We were happy to have it and kept it for other uses in storage. We thank you for making it and keeping us cool at a time of need from overheating. When you go to buy a unit look at getting a unit that do more than you want so that in the future that unit will work in other places of your home or guest house, so that you do not have to get another unit.
Reviewed Dec. 7, 2016
It worked really well and I am glad I made the investment. It is quick to respond to sudden temperature changes anytime of the day. I personally think it could not work any better than what it has for me. It is lasting very well with no signs of slowing down. Pretty good - I mean I can't complain about its performance because I have never had any kind of problem. I will not be in the market for another one for a long time; thanks to this one. It has not slowed down at all. It could look better than what it does right now but that does not matter to me in the least. I think the appearance is alright - all things considered I am satisfied with this product. It has worked so well and does not show any sign of slowing down. It is durable and really reliable. It will probably last more also so I am content with the product.
Reviewed Dec. 5, 2016
Made living in my home much more comfortable. Was a high quality and long lasting air conditioner. It was also a very good value for the comfort that it brought to my family. It made unbearable summers very bearable. The air conditioner was very well made and worked very well for many years with very little maintenance needed. My family was very pleased with the ability of the air conditioner to keep the area in the house comfortable in even the hottest months of the summer.
The air conditioner was a nice looking piece of equipment that did not distract from the aesthetics of the decor of my home. It was very easy on the eyes, quite attractive. I would recommend this air conditioner to everyone. The air conditioner was exceptionally high quality. It was very reliable with very little maintenance. It had no problems keeping the area of my home comfortable even in the hottest months of the summer for many years. Well worth every dime paid for it.
Reviewed Dec. 4, 2016
It had an energy saving device which helped reduce my summer electric bills. It was easy to operate. The air conditioner produced cold air efficiently for over 20 years. It was very quiet. There was little vibration. The operation of the unit had energy efficiency. In 20 years I only had two service calls to have it repaired and one was simply a freon leak. It was a room air conditioner that fit into the wall. It fit securely and did not detract from the room decor. It came in decorator colors that were neutral so that it blended well with my living room decor. It was very non intrusive. This air conditioner operated efficiently for over 20 years. After I sold the house the new owners were still using it in the humid New England summers. Two service calls in all that time speaks volumes for its reliability.
Reviewed Dec. 3, 2016
This air condition is really good, it is easy to install, works very well, program the temperature you want and let the cool air begin. A very good air conditioner, good warranty, and good price. We went from hot to comfortable all summer long. This product is very easy to use and really works well at keeping you cool with a digital temperature display. You always know you can rely on being cool, easy to use and does what it is meant to do - keep you cool and comfortable even on the hottest days!!
The appearance of this product is simple yet stylish and has all the modern technology you want such as digital and programmable displays, temperature settings, and easy to direct the cool air any direction you want. This product is very sturdy and reliable, it is built to last with reliable parts and components. My last one I purchased before I purchased this newer one worked for over 8 years with no problems, we replaced it because we wanted a newer style and energy saver.
Reviewed Dec. 2, 2016
Helpful in more ways than one, this brand was cost effective in all models, and the one I purchased worked better than I'd hope for. It was clearly superior to its competitors. Even ones with better reviews and a higher price. The cooling was quick and comfortable. On high settings it took about 5 minutes to get to the right temperature in a huge room. Air felt clean and clear at all times/not too loud either, but not completely silent. Looked somewhat mainstream but had unique elements. Very modern compared to generic brands. Others didn't have the quality look that my model gave off. I had the thing for over 4 years without a single issue. The reason I decided to get a different one came from a dog chewing the wire. The unit itself is perfect.
Reviewed Dec. 1, 2016
The Frigidaire air conditioner is easy to use, has valuable settings for low or high fan, cools off rooms very fast. The air is very cold, and the unit is very quiet compared to most air conditioners. The Frigidaire air conditioner cools off the room very fast. It is a very durable and high-quality air conditioner that requires very little maintenance. It is much quiet than many of the air conditioners on the market today. The Frigidaire air conditioner is available in white or black, is not very big (can fit good in a corner of the house in somewhat small spaces). I have had our Frigidaire air conditioner for 5 years now, and it continues to perform like the first day I bought it. The air remains cold. It is very slightly noisier than when I bought it, but it's basically a small hum sound.
Reviewed Nov. 30, 2016
We had absolutely no problems mechanically at all with it. It was easy to operate and to shift the air in the direction needed. The price was reasonable. The air conditioner had a very clean look and looked good when put in the window to set things up for that nice cool air! It fit in the window easily and you can make adjustments to make it fit proper. We were pleased how it came out after we fit it in the window. It worked very well even on the hottest days. I can't complain because it kept a large room quite cool on the hottest days.
Reviewed Nov. 29, 2016
Not too expensive. Bought it over five years ago and it's still going strong. Definitely looking forward to buying me next one. Hopefully the one I have lasts. It cooled off my apartment within minutes. Couldn't have asked for a better product. It is a normal white air conditioner. Same color as most other in the market. The appearance is nothing out of the ordinary. It fits my window perfectly. Blasting out that cold air is what I want in an air conditioner. The remote device is not the greatest in distance.
Reviewed Nov. 28, 2016
This air conditioner definitely help me beat the heavy hot summers of New England! It's safe to say I'd never be able to sleep at night without an air conditioner - especially not in my condo! I was finally able to catch some well needed shuteye! Everything worked fine, as soon as it was all set up! My dad and I went over the instructions and did some tests to make sure it was all well, and it surely was. I feel more comfortable leaving my dog at home for a while, knowing he can be nice and cool despite the summer heat!! It looks like an air conditioner, though slightly more streamlined. Luckily it doesn't look anything like my grandparents' old air conditioners!! I've always felt fairly confident with my programming and was always able to leave it off or on and not come home to a frigid winter wonderland, or a sweltering swampy bog.
Reviewed Nov. 27, 2016
My Frigidaire air conditioner was able to keep my home cool during hot weather with little trouble and was fairly energy efficient. It never broke down or experienced any malfunction until it was 15 or so years old. It was very efficient at keeping my house cool during hot weather and had a thermostat that allowed for fine adjustment for what temperature we wanted. The main component was a large metal box that housed a large fan. It was originally placed on the side of the house, where we camouflaged it behind a deck-patio. My Frigidaire air conditioner was very reliable, as I experienced no major problems with it for its lifetime of 15 years. It was only after 15 years did it become unreliable to use, mostly because it became worn out.
Reviewed Nov. 26, 2016
It lasted a long time. It kept me worry free knowing it wouldn't go out on my kids or me during the hot summer time. We still have it! It doesn't cool as well but works great in a small room. It cooled our living room fast! Our living room is a huge size and we were always in there. We would leave it on energy saver mode and get home to a fresh feeling living room in this Texas heat. It wasn't too big or bulky. It fit just right in our window. It was digital settings so you could tell exactly what temperature it was at. Very reliable! Plus our electricity bill would not skyrocket.
Reviewed Nov. 26, 2016
All appliances are costly but I got my money's worth. It has stood up to 3 teenagers 4 adults and 4 grandchildren. I am pretty happy that it hasn't broken down or given me any problems in the years I have owned it. It has held up under great stress of a big family. It has really kept on going and going! It has kept me happy from having to buy another one. It looks like most any normal run of the mill fridge. Nothing special but it has endured much! Thank goodness it has really been a good buy. Could never complain! I could not be happier with its reliability!
Reviewed Nov. 25, 2016
Very valuable for a window unit. It kept most of the house cool and didn't raise the electric bill too much. Last a nice length of time. Has a temperature option to turn up or down. Has a auto feature. Very good brand. I really liked the performance since mine was in my bedroom window and living room. I never had to worry about getting too hot and has the auto switch off once it gets to a certain degree. Ours was silver and black with a remote switch to turn off or on and up and down. Easy access to clean the filter but filter doesn't show. Very reliable. We got ours at least seven years ago at our old house that didn't have central heat and air and we moved about a year ago and it lasted until then or probably even longer if we could have brought it with us.
Reviewed Nov. 25, 2016
This air conditioner unit has worked very well. It cools a large area of my house. The air conditioner has several different settings and a remote which comes in handy. It isn't too loud. It has many settings for different needs, including energy saver, a timer, and a remote control. The air conditioner unit is attractive looking. It blends into my room. The buttons for the settings blend in somewhat and aren't overly noticeable. So far, it seems to be very reliable. I have had no issues at all with the performance of the unit.
Reviewed Nov. 24, 2016
They cheap install with nice workers and very helpful customer service. It's a trustworthy brand 10/10. Would buy again. Great for any home and safe around kids. Perfect performance. Never had a problem yet even though under warranty but very helpful knowledgeable staff. Hope this helps others. Never had bad experience. Sleek stylist and not at all bulky. Even perfect for a small house or dorm for a college student. Isn't loud either. Nice & quiet. Keeps things way comfortable. The company is very helpful with questions, comments, concerns which is what I look for in a business. They are very professional as well.
Reviewed Nov. 24, 2016
The value of the product was very good and it kept me cool enough to make it through hot days. I would recommend this item to anyone looking for a good air conditioner. The product performance of my air conditioner was great. It ran well and kept my place cool without running up my electric bill too much. The appearance of my air conditioner was a nice item to look at and it stayed clean of all dust and dirt for as long as I’ve had it. I would recommend to anyone. The reliability of the air conditioner held up great for the time I’ve had it and still runs as good as when I first bought it. I would buy another one if I needed to.
Reviewed Nov. 23, 2016
Worked well. No complaints. Did freeze up on a rare occasion when it was early fall and temps were close to same temp in house. Price was affordable. Happy with the performance of the system. Reliable except for the temporary freeze ups that would happen which I think was due to lack of airflow to the unit.
Reviewed Nov. 23, 2016
Purchased a 20000 BTU unit to cool the entire floor of 3 rooms. It had temperature control, timer for to set to come on just before coming home from work. Cooled the entire 3 room floor with no effort without running constantly. Would only run until it reached the preset temperature then turn off until it got warmer again. It worked also to remove the humidity on a very humid day. Also when the outside temperature reached high 90's, 100's the cost of running the window unit was definitely cheaper than two smaller units used on the same floor. We thought of purchasing a 2nd unit for the bottom floor however the cool air traveling down the stairs made it possible to save money by not purchasing another unit.
It was not obtrusive in sight, well designed and most of the controls were hidden behind an easy to access panel. Multiple adjustable air vents made it easy to control and spread the air in multiple directions. Never had a problem unless the area electric went out. It was very quiet - you could hear while talking on the phone near the unit. It lasted longer than any other unit I had purchased in the past.
Reviewed Nov. 21, 2016
The time that I owned this A.C. was a real long time ago. But I would say that for what I paid for it - it was a good value for the money that it cost. The Air Conditioner definitely kept the room cool which made doing homework and sleeping bearable in the really hot days of summer. And it lasted a pretty long time. It was reliable. I don't recall the A.C. breaking down in the middle of a Heat Wave or anything like that and it never blew out "hot air". It was a good A.C. for the price. It performed quite well. It never malfunctioned and I don't recall ever needing to have it replaced or repaired. It worked well in Heat Waves and definitely cooled off whatever room it was in. I did not have Central Air Conditioning - I had individual window units. I don't recall ever having any major issue with its performance.
It was somewhat "boxy" looking - like most A.C.'s back in the day. The front of it was attractive enough for an Air Conditioner. Nothing real special just an ordinary looking A.C. The cool air was always cold and it circulated around the room just fine.
Reviewed Nov. 19, 2016
It doesn't run excessively. Our energy bill is not too high. We have not had to repair our air conditioner. The air conditioner performs at an energy efficient, good rate. It cools the large house effectively. Our energy bill is a reflection of the performance. It is plain looking and out of sight so it is not bothersome to look at. It does not interfere with outdoor decor. We like the Traditional yet plain look of the air conditioner. The air conditioner continues to be reliable after many years of use through the hot and dry summers of Sacramento. We can always rely on it to keep our home cool.
Reviewed Nov. 18, 2016
It provided comfort in a room that was 12" x 15" with easy to use controls. It was a window air conditioner with low maintenance. Energy efficient. I inherited it with the home and used it for about 5 years with good performance and low maintenance. It was 7500 BTU's. This is a great AC with many features, good looks, digital display, remote control, and it cools the room very well. I'm using it installed in a window for my bedroom. It was white. It appears very sturdy and well-made and weighs only about 50 lbs. It keeps the entire room chilly (68 F) on the lowest fan setting. Another plus is that I've not been bothered by any water dripping inside or out of the unit, which has been a problem of mine in other units.
Reviewed Nov. 17, 2016
Frigidaire company has fantastic products which are usually on sale with great prices. Customer service is very up to date on all sales and discounts for their products. Frigidaire appliances are the best. They have a low history of breakage or minor problems. Customer service is right there to get a service technician quickly out to you. I love the appearance of all of the Frigidaire products. All are top electronic appliances with very few breakdowns. Customer service is extremely knowledgeable. Frigidaire appliances are very reliable. They are built with quality pieces and intragnic parts. Again customer service can walk you through if it's an easy fix.
Reviewed Nov. 16, 2016
The product lasted forever and lot longer than today's products. We need to stop and see how expensive it is to make these appliances and they looked good and did not break down like the new ones did. They ran good, did not break down easy, easy to clean and keep it filled up. Never hardly broke down. I would buy these if they were available and they were not so spendy. They looked great, the color was fine, not so big like the appliances of today. We had to move a wall to get the new ones of today in and it was so expensive like either you are rich or poor.
Reviewed Nov. 15, 2016
I bought these from Lowe's, and I informed Lowe's at how bad their Frigidaire ac with heat are. They said they heard that from other people, but corporate will not change companies for some reason. Lowe's agrees that they are a piece of crap. Do not buy. They are very bad, and cost a lot of money for them to break down in less than a year. THEY ARE A BAD PIECES OF JUNK.
Reviewed Nov. 15, 2016
The air conditioner helped keep my home manageable through hot summer months. Without it I probably would not have been able to stay home and enjoy watching television or playing games. The air conditioner worked well to keep one room cool, but it was not powerful enough to keep other rooms in the house cool. It was basically like a more powerful fan. The performance was decent for one room, but not an entire house. The air conditioning unit looked fine, basically what you would expect in a generic air conditioning unit. It is not a reason to purchase the product or to not purchase the product. The air conditioner worked reliably throughout the year. It was reliable even in the hotter months of the year and served its purpose.
Reviewed Nov. 14, 2016
It was worth my value of my money. Up to date features and great to set and keep at that temperature easy to cool or warm the house easy. Gets my house cool instantly on a very hot day and gets my house warm on a very cold day. I would recommend everyone to get it. It's top of the line. It's digital, easy to use and management and update with today technology. Love how manageable, easy for kids to use. When I set it I depend on it to start and shut off when it's at the appropriate temperature in the house. When it's hot it should pop on and cool down to nicer temperature and when it's cold its warms up to a more warm comforter.
Reviewed Nov. 13, 2016
It is a great value. It's both affordable and reliable. Great pricing for a system that will last years. I have never been disappointed with this brand. It keeps the house cool and works almost as good as a HVAC unit. I was surprised at how efficient and reliable it was. I would recommend this to all of my friends and family. It is smaller than a lot of other units. It also comes in white or black so it can blend better with my furnishings. It has a lot of power as well. Overall it has a great appearance. I have not had any issues with any of them. I really like that they outlast other brands. Which is impressive for how affordable they are.
Reviewed Nov. 10, 2016
With the hot weather on island, A/C is a luxury I am willing to spend my money on. It just makes being at home more comfortable and enjoyable. I don't mind being at home when it's hot as hell outside and my A/C is running well. The Frigidaire A/C cools the room quickly and keeps it cool. The sound is not too loud and I can sleep through the night with it on. Its sleek design goes well with the modern interior of our home. It is simple, attractive and fits in with our designed space. It looks like it was meant to be there, not just something we put in as an afterthought. We haven't owned it long enough to see if it is super reliable but so far have had no problems operating it. The A/C functions well and is easy to use. No complaints.
Reviewed Nov. 8, 2016
It kept my home comfortable during hot days of summer. It ran quietly and very efficient. No big surprises when I received my electric bill. Me and my family were very happy when the thermostat went up. Thank you Frigidaire. Well from purchase to installation it was a smooth transition. I was please with the process. I've had care free operations over the years and still enjoying to this day. Having my unit for years the maintenance has been easy. I hose it off monthly removing leaves, dirt, helps look good and perform well over time. So I would highly recommend Frigidaire. I'm very happy with the performance of the unit with simple maintenance. My unit has done a great job of keeping my family comfortable during these hot days of summer. So after 5 years of service I've had no problems.
Reviewed Nov. 7, 2016
The value I have received from a Frigidaire air conditioner... can breathe and function. Living in the east in the summer has become uncomfortable. The hot days, hot nights, humidity has made it impossible to function, sleep, and keep a chipper attitude. It will keep you cool enough that you will not be soaked in sweat in the middle of the night. Without my new air condition I had nights when I was so soaked in sweat that I thought somehow I landed on the Titanic. It's quiet, and circulates the air much better than whole house air conditioning. Seriously. Totally easy to install and worth every hard working penny. I am considering purchasing these for the office. You turn it on, it begins to cool. For the cost if I get a few hot summers out of it I will be completely satisfied. Once again, the installation is a breeze. Cool having to come home to a cool room. It chills my heart. It's the ice in my ice cube.
Reviewed Nov. 6, 2016
It's a great value. I don't have to worry about it not working. It makes my life so much easier. I really like it. It works great with no issues at all. Product performance is great, and runs quiet. Never had a problem with it yet. I really like everything about the product. I will buy another one. My is white, it looks nice has a modern look to it. It's very easy to clean. I like the looks of it. Looks like I paid more for it than I really did. It is very reliable. It's well worth the money I paid for it. I like the fact that I can depend on it to work like it should.
Reviewed Nov. 5, 2016
It's given me and my siblings more time to spend inside rather than using fan or wasting money to go to a crowded pool full of people. The summer feels better than ever. It didn't freeze up, it worked during the day and night and keep the entire house cool even reached the attic a little bit. Our house was full a couple of days but we were still satisfied with the air and coolness that was going around meaning we didn't have to spend any money. It was brand new. It was even hit with a couple of balls and it still looked okay and sort of new. Its sleek shape and design made it easy to install in the backyard. It's was very reliable because we had a power outage and it was still working being hooked up to our generator that was hooked up to it.
Reviewed Nov. 4, 2016
The air conditioner worked fast. It got cold and stayed that way quite some time. It would cool a small space and or bigger spaces if we opened doors in the house to cool more rooms. It even worked in the Chicago winter, it blew in cool fresh air from outside into rooms that only had one window. Not freezing outside air but like a fan to circulate. I wish I had that air conditioner back, my new one has never worked as well. It worked all the time. It kept small spaces at a controlled temperature. It hardly every needed to be checked, cleaned or maintained. Small window unit, perfect fit, not overly noticeable or obvious. It filled a normal size window, but did not stick out in the way, inside or outside the house. It would tell you when the filter needed to be checked. Only having 1 window in a room with the air conditioner in it, sometimes you need to turn it on for fresh air no matter the time of year.
Reviewed Nov. 3, 2016
It was a very good purchase. It has lasted for years all while requiring little maintenance. Great value. I've had it for five years now and haven't had any kind of problems with it. This product has saved me a lot of money in these past years and hot summers. Very energy efficient and haven't had any issues or had to put any more money onto it. Okay so it isn't the most sightly thing in the world but it isn't bad. It is clean and white so it matches in any room of the house. Overall the appearance is good. I have never had to have someone come fix it or work with it in any way. It still works amazingly even after five years and has been very reliable.
Reviewed Oct. 28, 2016
DO NOT BUY THIS PRODUCT! I purchased this unit 2 years ago from Lowe's and the heat stopped working after one year. Stupid me decided it was just getting cold enough again to look into having it fixed. Unfortunately, the two-year warranty JUST ran out so now I have to pay a lot to have it fixed. Extremely disappointed!
Reviewed Sept. 12, 2016
My Frigidaire window unit was purchased last summer 2015. I chose, like many others this brand because I believed it to be reliable. I have had so much problems with this unit not working properly & now it is freezing up 2 or 3 times a night. I have to get a blow dryer out & unfreeze it then it spits ice at me & nearly took my eye out the other night. I am disabled & on a fixed income so I can't run out & buy another. So dissatisfied & disappointed in you Frigidaire!!!
Reviewed Aug. 20, 2016
I purchased a 15000 BTU in window AC for $525 + tax last year. This year the control board broke and it's gone crazy. My house is hotter than the outside and although I have a receipt it is not safe to go through the attic boxes to look for it. Not until AC is working that is. With the receipt Lowe's would replace if bought within the last 12 months and Frigidaire would repair within the last 24 months, but without it I'd have to pay. That much is understandable, however if I paid for the repair and then produced the receipt they will not reimburse me the repair costs even though it would prove the product was faulty. The fact that I paid with a credit card with transaction records doesn't mean anything.
The control board would cost $95, but if the part is faulty they absolutely will not refund it unless an authorized service tech installs it. The nearest one is so far away. They charge $95 just to show up even though it takes a few seconds to plug it in. That's way too much compared to the AC cost. They should refund faulty parts and they should reimburse service costs if it can be established that the service was covered under warranty.
Reviewed June 20, 2016
I have two Frigidaire Air conditioners and we had the Air tested because our AC guy said it was mold. Now I see on the net here that in fact it is a common problem for other clients also. I bought the unit at Lowe's recently and now both units are full of mold.
Reviewed June 3, 2016
I purchased a window AC unit for a house being built along with many other appliances. I called Frigidaire with the model number and asked their parts department if I needed a wall sleeve if not being put into a window. I was told there was a wall sleeve for that unit and I purchased it during that call. A little over 90 days later, I am actually putting in the AC unit and while reading the directions, realize it does not need a separate wall sleeve. (Fault #1) They should have been able to tell me that information before I bought it. So I call Frigidaire back and am told it is past the strict 90 day return policy. But, during that call, they realize that they sent the wrong sleeve. So they offer to send me the correct sleeve, 2nd day air. They won't take back the wrong sleeve because it's past the 90 days, but they will 2nd day air the correct one. Does that make good financial sense?
Thinking it's more expensive to send me another one, I ask to speak to a supervisor. She repeats the return policy and when I question the sense in that, she ends the phone call stating a call tag will be issued for the return. 3 weeks later I called with the wall sleeve still sitting at my house and immediately spoke with another supervisor (I have these names) and was told that he would check into this and get back to me within 3-4 business days. 3 weeks later I call back and speak to a Customer Resolution Supervisor (I believe) and am told that she will look into this matter and get back to me in 2-3 business days. 3 weeks later I call back and am directed to a "Corporate" consumer support person, who once again, said a call tag was supposed to be issued, and would get back to me in the next couple days. That is as of today.
Frigidaire's website for consumers shows a toll free number for customer support, but redirects you to call a (706) area code number and then encourages you to try back later. Yesterday, all customer support staff were unavailable per message. What a runaround just to get some response & resolution! I have never had such poor customer service in 58 years, which is why I'm taking the time to write this. Frigidaire is owned by LG. I will never buy another Frigidaire appliance if that is what I have to go thru for help.
Reviewed April 29, 2016
Bought their 25,000 BTU unit for attached porch on mobile home. Previously had GE unit which gave great service for 12 years. This unit was junk from the day I bought it. Would only cool when it felt like it. Set it at 72 degrees and the room is 80 and the compressor would not go on; even if turned down to 65. Barely worked for 3 years and the fan motor blew out. No warranty coverage and repairs would be as much as buying a new unit. Paid over $600 for a hunk of junk that never worked properly and falls apart in 3 years!
Reviewed April 20, 2016
PSRD036K - This is the worst Air Conditioner I have ever experienced! Since the purchase with my quote FREE cleanings there is always a problem. First cleaning needed a acid wash because of mold - 400.00. Second cleaning needed a complete cleaning so bad. The TECH wouldn't UV lighting for 3,000.00. Had someone else install and clean it for 660.00 - included a cleaning. Nothing but a complete ripoff! This year here they come again and say mold again. Need replacement bulbs - another transformer full of mold again. I have never had so much problems with mold and a air conditioner in my life! I am HIGHLY allergic to mold so this scares the crap out of me. This was not a cheap unit to purchase. Why do I have to keep dumping money into a new air conditioner??? DO NOT RECOMMEND FRIGIDAIRE EVER! My neighbors don't have one and they do not have problems like me.
Reviewed Feb. 10, 2016
Unit installed Nov 17, 2011. Compressor failed 5/14/14 - $385. Coil leak 9/15/15, added freon - $255. Could not find leak. Leak found after waiting 4 months for a promised return visit. Evaporator coil needs to be replaced - $485. There is no question that the unit is a lemon. Service tech told me that custom cooling does not carry this line any longer. Asked custom cooling what they were going to do to make me happy.
They gave me tel. no. of Frigidaire customer service. They offered a replacement unit at a $1000 discount. They offered $100 off of the repair estimate. So after owning the unit for 38 months I have had two major component failures. That means on average I have had a major equipment failure every 9.5 months. I was informed by a very reliable source that the units were made in China. Customer service at Frigidaire was totally useless. Kept repeating parts are under warranty. Not yet deceive on repair or new unit from another source. Do not buy a Frigidaire product.
Reviewed Oct. 5, 2015
Save your money on the extended warranty from Electrolux. Repairmen twisted themselves into pretzels to find a way not to replace the compressor. It came down to that we had not had the air conditioner "cleaned", even though the warranty did not cover that and it would cost $320.00, so, therefore, they could not service it. I have cancelled the rest of the extended warranty and will receive a small refund back, but the compressor in the air conditioner continues to be so loud that it runs everyone out of the room. Now I see why everyone laughs at purchasing an extended warranty.
Reviewed Aug. 31, 2015
I bought a Frigidaire air conditioner from PC Richards last week. After installing I noticed a very loud sound emanating from the machine. I called the Frigidaire/Electrolux support line and was given a number to call about the issue. I called and explained the issue and the customer service tech stated that they would not send a technician, even though my warranty was valid and in full force, because they do not do repairs to 12000 BTU or less air conditioners. They just refund the money paid upon proof of valid receipt after 30 days.
I informed them that this is not in the warranty literature. They acknowledged that fact but stated that they have an internal policy that states they will not repair 12000 BTU or lesser air conditioners. I asked for a copy of this language and they did not provide such. Rather they just restated in writing their position. I further explained that I cannot buy a new A/C unit for what I paid because it was on a deep sale, but they would have none of it. I want to sue them in small claims court in NY, can anyone help me?
Reviewed Aug. 16, 2015
6/2012 is when I got a Frigidaire 8000 or 8500 BTU AC. Paid close to $500 w/ tax. It was in the middle of a heat wave. It doesn't cool as good as my 5100 BTU bedroom GE AC. I feel totally ripped off considering the poor cooling and the ridiculous price I paid.
Reviewed Aug. 7, 2015
I cannot believe that they actually sell stuff that Mold can grow out of it, and the way I found out was being sick and having breathing problems. Way to go Frigidaire.
Reviewed Aug. 5, 2015
I bought a Frigidaire Air Conditioner on August 6, 2012 and at that time purchased an extended warranty. About July 5, 2015 my AC started to blow hot air. I called Frigidaire a few days later and was given an appointment for July 21 at which time a "technician" came to assess the problem. A part was necessary and he said it would take a few days and then he would install it. The part was not ordered until July 24th and arrived at my apartment on July 31st. I called Top Digital (that's the repair place) on August 1st and they came to install the part, today, August 4th. It was not the part that was needed and the repairman said he orders the smallest part first and then when it doesn't work he orders the next one. The AC needs a compressor he thinks and if that doesn't work Frigidaire will possibly give me a new AC.
I spoke with Frigidaire and they are again ordering the part to be delivered to me and I will again need to wait for some other repair service to install and see if that's what's needed. My frustration is painful. I have needed my AC. My only recourse is to write this review? If I need to wait beyond three more days I will call television stations. As I sit waiting I want everyone to know not to buy a Frigidaire product and definitely not to buy an extended warranty.
Reviewed July 16, 2015
Freezer door leaks. I have no idea what to do with it. It started leaking about 6 months after I bought it. The temperature is also difficult to regulate. I also bought an air conditioner from them a few years back which grew mold about 2 years after I bought that. I called Frigidaire and was told to spray Clorox through the louvers as there was no way to open it. I threw it out. I hope I don't have to throw out the fridge too. No more Frigidaire products for me.
Reviewed June 25, 2015
This is my third unit to go out in as many years. The latest one was bad out of the box. The men and woman who design these units should be ashamed of themselves. Their electronic control module is abysmal. Set the unit on Econ Mode to 68 degrees and the unit will just turn off while the room is 70 plus degrees. The Cool mode is no better. The compressor cycles on and off before the room ever reaches the desired setting. This last unit turns the compressor on for 5 minutes and shuts it off for 3 minutes. The unit is running at 60%??? It maybe 25000 BTU but you can't get the compressor to stay running long enough to cool 700 sq ft let alone 1600 sq ft.. Take if from me, I have owned 4 of these units now. Never again! Do yourself a favor and stay away from these poorly designed units. Shame on you Frigidaire!
Reviewed June 22, 2015
FOR one the money I spent is sad. My air conditioner sucks it won't stay cool long enough especially during the days. It 90 out and muggy and it won't stay cool in a TWO bedroom Apt. BUT it is a FRIGIDAIRE 8,000 BTU, and I have it running all day. This is so, so, so messed up. I don't have ALL the money in the world. I’m NOT RICH. I had to do what I had to do. I have a child that can't be in the heat and muggy weather we have here. He won't be able to breathe. Thanks to my AMAZING Grandmother today I purchased a Norpole 12,000 BTU and the reviews I see are amazing. Someone had one last them 12 years. That is what I’m talking about.
I have a child to take care of. That would have went toward MORE clothes, MORE EVERYTHING. I hate you FRIGIDAIRE. Thank you for making me waste my money and not be cooled off. It is a bunch of BS and I’m UPSET!!! ALSO people who think about buying from FRIGIDAIRE, the compressor KEEP going on and off it won't let it cool down in here to save my life especially when I’M cooking. HELLO I NEED to do that. NEVER will I buy another FRIGIDAIRE again and if you are a Mom or dad trying to make it in life and do stuff for your child and save money DON’T Buy FRIGIDAIRE window air conditioner.
Reviewed June 18, 2015
We built a new home in September 2007. A 5 ton Frigidaire was installed for downstairs, a 2.5 ton Frigidaire for the room upstairs. Lousy products. The 5 ton was replaced in 2014, the 2.5 ton will be replaced next week. Both units completely failing in less than 8 years. Anyone would be out of their minds to purchase products under this nameplate.
Reviewed June 9, 2015
Purchased a 25,000 btu Frigidaire window air conditioning unit model number LA 257 ST 2 serial number K 049 187 67. Purchased in 2012 or 2013. Stopped cooling 3 weeks ago. Call customer service - they sent a technician from Blue Ridge Heating and Hearth, he diagnosed the problem but didn't fix. Scheduled 2 guys to come fix the leak - office staff at Blue Ridge were not friendly and seemed unconcerned just doing a job.
Today 2 technicians came out to weld leak. After 30 minutes call me and say they cannot fix air conditioner because not sure problem is covered under warranty. I call Frigidaire - the girls there were very nice but informed me that because this unit is being used in a commercial setting and not a home setting it voids the warranty. So I'm stuck with a $600 fan!!! Now if I had read the owners manual prior to purchasing I would have seen that on page 6 number 6. BEWARE BEWARE BEWARE. I will NEVER purchase anything made by this POS company again.
Reviewed May 26, 2015
I bought a 15,000 BTU digital Frigidaire AC unit about 3 or 4 years ago and worked for about 3 or 4 summers till one day I noticed once I went to turn it off that the compressor was still running after I had already turned it off. The only way I could get it to stop was to unplug it from the wall. It also has mold on the inside. Now, it is barely blowing air even though the air is still cool. I spent close to 500 bucks on this AC and I'm pretty sure my warranty has expired (of course). This AC should not have broke this quick for all the money I spent, and I refuse to spend any more money on it to repair it. I will never buy another Frigidaire AC unit and will never recommend it to anyone.
Reviewed April 19, 2015
Bought four for four windows in a house. One broke after 1 year and another 1 broke this year. They are now down to 50% operating capability after 2 years of ownership and hundreds of dollars spent. Frigidaire offers no in home repair service. You can take them OUT OF THE WINDOWS and drive them to BEST BUY and perhaps they can send them out to be fixed, but maybe not. Won't make that mistake again.
Reviewed April 19, 2015
LRA187MT2 - The long and short of it is that the so-called ECON mode doesn't work. In regular mode it does fine...plenty cold and not too noisy. But try to put the AC in economy mode and all bets are off. The room temperature goes up 6-10 degrees depending on outside temp. The AC will cut on then run for about 10-15 seconds before cutting off for about 20 minutes then repeat. I use in only in regular mode because that is the only way it actually works. I don't anticipate buying another AC unit from them.
Reviewed April 18, 2015
I called Lowe's the store which the units was purchased from, and they pretended that they have never heard of such an advise that I should call the manufacturing company. I spoke with customer service rep of Frigidaire, after providing her with my personal information, model and serial number she mention that they have received calls regarding mold. After being placed on a brief hold, she stated that the black mold is part of the maintenance of the AC unit and the handbook states it. She suggested I use bleach and soapy water to clean. This company is ripping off its consumers as they are aware of the problem and doing nothing to protect consumers!!! This should be against the LAW, BLACK MOLD KILLS AND SO DOES BLEACH IF INHALED.
Reviewed Oct. 5, 2014
I was delighted to see the 9000cpu air condition unit MADE IN USA my beloved home country...made by FRIGIDAIRE, the brand my grandpa and grandma used to swear by and the name on the first fridge I have ever opened eyes to and scraped ice from (before the no frost technology). My pride and patriotism were up to the roof when I brought it home...to find out right away that it was a total and absolute joke...had to stay on cranked to the max (62) for 6 hours in a very small room to bring the temperature from 78 outside to 72 inside...and that's it .. doesn't get any better overnight and I wake up sweating:-( I am waaay beyond disappointed ... shocked ... sad ... depressed...not over the $400 that went down the drain but because of the lost concept of precision and quality assurance in products made in USA?! I can't believe a fellow American put his signature (his honor) or became part of such poor quality production?!?! Lost the receipt and best buy wouldn't return it.... Although they gave returned products before with no receipt. I bet they're very happy to get rid of such a piece of junk:-(
Reviewed July 4, 2014
My air conditioner is now about 4 years old; however the mold problem started 3 and a half years ago, when I first called Fridgidaire. I asked if there was anything that could be done to fix the problem. They had no answers. At the time I could not afford another air conditioner. I am now looking for another make. I wrote to Frigidaire and never got an answer. I tried spraying Clorox through the vents which was hopeless. This air conditioner is not made to be opened. Now the mold covers about a third of the styrofoam. My eyes burn and I have been coughing so I don't turn it on. There are some good points though. It cools well and has a good remote.
Reviewed June 11, 2014
Frigidaire 25,000 btu air conditioner - My husband and I purchased a Frigidaire window air conditioner around 3 years ago. It did not run all the time and seem to be working fine, until yesterday morning around 5; our dog started barking like crazy. My husband opened his bedroom door and seen our air conditioner was blazing! We both were frantically trying to put out the fire and call fire department. The house was full of black smoke and Smallwood burnt plastic. We, by the grace of God were able to get it out. The fire department looked at the air conditioner and said it started with the metal wire box inside of it. The air conditioner wasn't even on. My husband had turned it off as always before going to bed. Frigidaire said they would send out someone to look at it and they may give us a replacement. NO THANKS. TAKE THAT CRAP BACK TO CHINA WHERE IT CAME FROM. No more Frigidaire for us!
Reviewed June 5, 2014
I purchased a 9000 BTU AC WINDOW UNIT at Lowes. It worked for 1 season. I put it in the window this season it turns on but blows nothing, it sounds frozen to me. So disappointed. I'm out of work for a spine injury and have no air.
Reviewed May 30, 2014
I bought a small $120 Frigidaire window air conditioner last year (2013). It is the Frigidaire AC 5000 BTU FRA052XT7. It worked fine for about a month then stopped getting cold... The room it is installed in is no more than 12 ft x 12 ft, way below the instructions max room size. This was last year. I am a struggling college student that is also disabled so removing it and taking it back myself is out of the question (I don't even own a car). I left it until about 2 weeks ago when it started to get really hot where I live. I turned it on and it worked great for a while ...
Today I come home from work and it's blowing air but it's not cold even though it's set as high as it can go... Going against my better instincts, I took it out of the window. It slipped in my hands a bit and now I have a huge gash across my wrist that looks like I tried to kill myself (can't wait to explain this at work and college). I also hurt my back during this (I have severe spinal cord injuries from an auto accident). After I got it out, I took off the face plate and gave it a good vacuuming and air cleaning. I replaced the unit in the window and turned it on... It blew cold for about 2 minutes then quit ...
This really sucks because as I said above I am disabled. I also live on the third floor of my building and it gets really hot up here. On top of all that, I take care of a couple rescue cats one of which has a heart defect and the temperature can affect his condition and cause him to die... I am very disappointed in Frigidaire's product... I selected their brand because I was under the impression that they were a good company with good products... How wrong I was... Thanks for using the unethical practice of planned obsolescence, Frigidaire... I will never purchase another one of your products again...
Reviewed April 27, 2014
I bought my home in February of 1999 and within a month the air conditioner stopped cooling. Problem 2 came about 2 years later when the coil began to leak (changed 4 times). About my fourth year, the compressor went out (changed 2 times). Now it's 2014 - coil leaking & compressor is out. This problem also among 3 other homes that was built the same time as mine. If someone was to try and give me a Frigidaire, I throw it back at them. I'm tired of this foolishness and it's time to pull this unit out of my home. This should not occur with any product. Bad thing about all this, the repair man just charged the air conditioner on yesterday for a little over $250.00.
Reviewed Sept. 24, 2013
I purchased a 25,000 btu window unit in August of 2010. On the packaging, it stated 5-year in home service. So now I have a problem and called for repair and I am told to call 2 service providers for my area but they don't provide in home repair service for AC units. In home repair was the selling point I liked when I purchased the unit. So I call Frigidaire back and told them that the providers would not repair in home. Was told they would find a repair service for me and I would be contacted in 3 to 4 days. So after 4 days and no call, I called back to their "no customer service" which is not a 1-800 number but long distance call. They tell me it could take anywhere from 48 to 72 business hours to hear back from them, 6 to 10 business days. Meanwhile I'm at home with 90+ degree temperatures and "no working AC". This is very poor customer service. I will follow-up later on in the process
Reviewed Aug. 30, 2013
I bought an air unit at Lowe's in Atlanta, GA, 5000 BTU. Worked good for 8 days and quit cooling like it had no cooling agent in it. We took it back. Lowe's gladly gave us our money back immediately. Unfortunately, my husband against my strong advice decided to upgrade to a 6000 BTU. I did not want to purchase another Frigidaire period... Well, it's a month later and my new unit which just turned a month old just decided for no reason to die. No on or off. Tried all troubleshooting, i.e. reset, nothing... Got to take it out again, drive another 50 miles to return. Bet I won't purchase another one... I'll take my money and cut my losses.
Reviewed Aug. 28, 2012
In 2008, we had two Frigidaire air conditioner units installed in our house; problems began in 2009 and continue. Recently one of our coils had a leak and required replacement. The contractor has informed us there is a slight leak on the second unit at this time they cannot detect the exact location of leak. I contacted Nordyne Inc. and received lack of response, no concern and blame game. Nordyne Inc. states they are warranting the part replacement. However, labor costs are the consumer’s responsibility which is very costly. Part of the warranty states "Delivering peace of mind unit after unit", "Extending the life of your unit", "Built to last".
I have emailed the CEO, Mr. Dave LaGrand, stating there is something wrong, and new products should not require replacement. I also indicated to the CEO that the internet has numerous complaints from BBB, consumers and contractors on the same issues I am having. Additionally, a lawyer documented an article in a local paper regarding a consumer complaint. Consumers are financially burdened and contractors are losing business and/or their companies due to these issues.
Reviewed July 24, 2012
I bought a Frigidaire ac from Lowe's for $475.94. The ac worked fine for 1 year. I live in Des Moines, Iowa and so have it soar past the 100 degree mark. The compressor will run perfectly when it is 85 degrees but when it is over 90, the ac compressor will not run. The temp hit 105 degrees in Des Moines yesterday and the temp climbed to 91 degrees in my apartment. It will not run. It has been over 100 eight times this summer. I have a stomach ache as well as a headache.
Reviewed May 28, 2012
Frigidaire AC FRA106CT1 - It worked fine for the first year, then the second year, it was extremely loud. You have to yell to hear each other in the room it occupied. Never will we buy another. It is a 10,000 BTU unit.
Reviewed Feb. 28, 2012
I purchased a new central air conditioning and heating just over two years ago for $5,220.00, and it's not working. It will cost a lot of money for labor, though parts are covered. I have had nothing but problems since the purchase, and I still owe over $3,000.00 on the unit. This equipment should have lasted years without trouble, and no one wants to help me.
It says Frigidaire on it and was made by Nordine. I am being told that I have to pay to have the coil replaced on the unit and it will be expensive. I am ill and living on a small fixed income. It is over eighty degrees in my home, and I am extremely depressed over the whole issue.
Reviewed Aug. 14, 2010
I purchased a Frigidaire from Lowe's on June 30th of 2010. A couple of nights ago, I kept hearing water running in the item so, I shut it off, waited a couple of days to put it on and nothing was working-- no buttons, no lights. Therefore I kept hitting the reset button on the plug area then my husband kept hitting the timer since that was the only option that was lite. He mysteriously found a reset button on the panel left of the timer button, but was not visible. Now it's working but, no lighted options, can't shut it off nor put it on and we can still hear water in the unit. We cannot locate our receipt therefore, Lowe's cannot help us.
Reviewed Aug. 7, 2010
My installed Frigidaire residential window mounted air conditioner, only provides fan air from the outside. There is no cooling feature function. I have not been able to receive any service help replies from my emails or from Robo phone 1 800 444 **. Model FAA064P7A 6,000 BTUs S/N IK75238406. My purchase delivery date was 7/26/2010. The cooling feature function is not working. No helpful customer support is available.
Reviewed July 24, 2010
Two years ago, I bought a Frigidaire Gallery Air Conditioner for one of my windows to replace an air conditioner that had lasted forty years. A couple of months ago, it stopped working. I called the repairman and he replaced the starter unit. One month later, it stopped working again, and this time, it is the motor.
I will have to throw it out and buy a new one, a different brand. I live in a 500-unit cooperative and the supervisor told me that these machines break a lot. Buyers beware! Between replacing the air conditioner and the repairs, I have wasted over a thousand dollars. Worst yet, is the fear that this can happen again. There is no protection from bad products.
Reviewed July 20, 2010
I purchased Frigidaire Air Conditioner, Model FAM186R2A and had it installed on 7/5/2010. Two days later, it shut down completely. Then it would start up during the night. This went on for several days. The technician came and said the problem is in the cord. New cord has been ordered. We'll see if that corrects the problem. To me, it seems like there is a timer issue.
Reviewed March 3, 2010
On January 11, 2010, we purchased a Frigidaire A/C/Heater combination from a local store. It never heated during the coldest times that we have had it. It would come on for about a minute (set on 80), but it would not warm the room. I called Electrolux and told them about it. They gave me several excuses as to why it would not heat the room, including "the room is too small." Finally, the woman said that she could not find our zip code (where we have received mail for 20 years). We finally just called the store and had them come pick it up and cancel the contract for payment. When they sent a repairman, he said, "It is the control panel," and he had replaced many of them on Frigidaires. I told the employee of the store that they needed to get a different brand.
Reviewed July 22, 2009
I bought Frigidaire room air conditioner and it worked fine for eight days. After eight days, the control panel stopped responding. I can't even turn it on or off. Finally, it quit altogether. I paid store owner/salesman to get it going, since I was getting nowhere with warranty service. It malfunctioned again shortly after. Long story short, after one month, many lies, runarounds and put offs, Frigidaire has not done one thing to repair my air conditioner. After one month, I finally received parts and now, the same runaround is happening with getting a technician to my house.
Reviewed July 19, 2008
I purchased a 15,100 BTU air conditioner unit (model FAM157Q1A) from Lowe's in June 2007. This month, July 2008, the unit was making horrible grinding noises and finally refused to work. The service people came out and informed me that the motor had seized, the bearings were shot, and the fan was trying to rotate in both directions at once. Since none of these repairs were covered under warranty the $242 dollars for parts, plus $70 per hour for labor would have to come out of my pocket. I refused the repair. I would rather buy a brand new Carrier for $300 than to pay to repair this unit. I have had air conditioners for 15-20 years that never encountered this many problems. After 1 year this unit is worthless.
$300+ for the unit, $65 to be told by service people that it is basically a lemon.
Reviewed June 6, 2007
I bought a Frigidaire window air conditioner in the late summer of 2005. We used the unit for about 2 months the first year and maybe 4 months in 2006 before it started running loudly. It would not turn on at all this year. We called a factory rep. repairman and he claimed the blower motor was out, looked at my paperwork and agreed that, yes, it was still under warranty, and ordered the part from the factory.
Frigidaire Air Conditioners Company Information
- Company Name:
- Frigidaire
- Year Founded:
- 1918
- Website:
- www.frigidaire.com
