Canary Reviews

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Edited by: Jon Bortin

About Canary

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Canary is a do-it-yourself home security system that focuses on video monitoring. The company offers a free, basic self-monitoring option. Homeowners can choose to upgrade their plan for more protection, including video storage and one-touch first responder access.

Pros
  • Free monitoring option
Cons
  • Customer service not easy to contact
  • Limited variety of products

Canary Reviews

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Dec. 29, 2021

    They are very sneaky with their premium subscriptions. Customers' service won't do the right thing and will just reply with their "terms and conditions". I even asked them to prorate the renewal fee and again they hid behind the T&C. The app is very buggy and not friendly. Consider other systems, or if you already made the mistake of signing up with them, cancel immediately so they won't scam you next year during the renewal. Don't take my word for it, read every review on them in BBB and websites.

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    PriceReliability

    Reviewed Jan. 21, 2021

    I have used a number of security cameras and DIY home security systems. I have had my ups and downs with most of them except Canary. They have been the most reliable, accurate and most consistent out of any other. Canary cameras also charge half of what others do for monthly monitoring. In a pandemic where our economy has taking such a huge hit and unemployment is in the millions it's not a safe world anymore. With Canary I can say I rely on their products and feel safe in doing so.

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    Staff

    Reviewed Jan. 6, 2021

    No warranty. Very sad and fake company. Once you’ll activate them nevertheless you can’t change location. No service. Will not recommend!! Unprofessional support, made in China, waste of time. Stay away!!

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    Canary Company Information

    Company Name:
    Canary
    Website:
    canary.is