Courtyard Creations Reviews

I ordered a patio set and it arrived broken in many places. They requested I send pictures for proof and prove the it was purchased recently. I did all of that. They sent me a replacement for one of the broken parts, also broken the same way. Obviously a defective item. I called back asking for a replacement piece that wasn't broken as well as the other pieces. They refused. After a month of back and forth with them they offered to refund my money, pay to have it hauled off because they refused to fix it, and sent me a check. Not one bank could get the funds to clear on this check. This was in the beginning of October 2014. Still now in February 2015 I am still trying to get the company to refund my money and take this set off my property.

Purchased the courtyard creations trinity collection 5pc lava rock gas fire pit set a few years back from Krogers and it worked beautifully the first year. The second winter, the pilot would not light. I called the service center to request a new thermocouple, and they were very accommodating and sent me a whole new burner free of charge. This new burner worked well that winter, and the next year, the same thing happened. This time I had to pay $65.00 for the new part. And again, they sent me a whole new burner. This has happened four times! I am currently on my fourth burner and used it last week and all was well. Went out last night and the pilot would not light. I know how to hold the tee handle down 20 seconds, etc. This is simply a very unreliable piece of furniture that is cheaply made (China?). I have lost patience with the company and this piece of furniture. I am going to junk it as soon as possible and get one that works!

7 piece Pyros outdoor dining set - I purchased this table through WalMart in January, 2014. Didn't put it together until April, 2014. All was fine. November 1 we were outside and heard this horrible noise and looked over and saw the glass from this table all over the patio. It had shattered with no one near it and nothing on it. Called the service center number (as the paperwork tells you to do) and the first person said I needed to take it up with WalMart. I told them their paperwork said differently. Then she proceeded to tell me that the glass isn't covered under warranty that it will be $75.00 plus shipping and will be at least 4-6 weeks out. I had already checked and seen this complaint numerous times on the website. I then asked to talk to someone else and they decided they could ship it and just charge me shipping of $35.00. I agreed to do it because otherwise the table is totally useless. I want other people to know that the product is evidently faulty and they have NUMEROUS ratings showing this. They do not care about the customer. I will be very careful in the future and will never purchase this brand again.

I purchased a Firepit Set locally about 6 years ago. The regulator starting leaking and I was unable to find one that would fit. So I called Courtyard Creations and talked to Francesca. She asked for the model number of the set, which I didn't have. So she asked me to send her pictures of the entire set so she could try to find it. I did so, and the next day she sent me the model and instructions for assembly sheets, which contained all the parts and part numbers. I ordered the hose and regulator, and problem solved. Great customer service from an extremely nice lady. She did what I needed to solve my problem, and she did it in one day. Thank you Francesca.

I am surprised at the negative reviews for Courtyard Creations. My experience has only been positive. We bought a set of six HD Designs Skyline chairs from Fred Meyer (a Kroger Co.). The chair-pack was extremely well packaged and all pieces were well protected. I was happily surprised to find a small bottle of touch-up paint included although I did not need it for assembly. The arm on one chair did not fit properly. It appeared that the bend was incorrect which affected the length of the arm. I called customer service and either had a short wait or used their call-back service, I really don't recall, but was not unhappy with the time. After explaining my problem to the rep, a very pleasant lady, and providing all the pertinent info, I was told to expect my new arm in 7-10 days. Nine days later, the arm arrived. Once again it was packaged extremely well. I finished the assembly on the chair and am very happy with the product. I would have given this 5 stars but that rating said "would recommend" and I would with the disclaimer regarding the negative reviews especially for the glass top issues.

I ordered the Mainstays Pyros 5-Piece Patio Conversation Set from Walmart in February 2014. It arrived with two pillows missing and one of the chair frames was missing the connection point to attach the seat to the frame rendering it useless. I contacted the company and was sent the replacement parts free of charge. Overall the set has held up ok but with some rusting of the weld locations on the chair frames.

13 of 16 tiles broken in mine and is going to take 4-6 weeks to receive replacements.

Just getting ready to sit down to dinner outside when I heard a loud rumbling sound. Walked outside to find the glass top of the table shattered into thousands of tiny pieces beneath the table. Scary to think my children were just minutes from eating there when this happened.

We bought a 7 piece Courtyard Creations patio set from Farm & Fleet less than a year ago. Not only did it start rusting within a month of having it, but today, the glass top exploded out of nowhere. We were in the house, windows open, and heard a loud noise, immediately looked out the window to the patio and the table top had just exploded for no reason. Thank God nobody was at the table at the time. We went out to inspect the damage and the glass was just popping. It sounded like a bowl of Rice Krispies. It popped for at least 2 hours after the incident. Everything was completely shattered though there were no big pieces. After reading about other similar incidents and seeing the injuries reported, I would never buy a glass table top again. Furthermore, I would NEVER EVER buy ANYTHING from Courtyard Creations again! Over $700 and this lasted less than a year. Extremely unhappy would be an understatement at this point.

Started rusting after having it for a week. I tried to disassemble it, caulk the rusted spots and reassemble it but the screws that hold it together stripped out. I'll be returning this if I can find my receipt. I'll call it total junk and don't expect it to do anything other than junk with buying one of these sets.

I assembled a 10-pc. outdoor set from Boscov's made by Courtyard Creations. Upon completion (which was straightforward and easy), I found 1 tile cracked and 1 chair not sitting right on the deck. I called Courtyard's customer service number and was pleasantly surprised with the professional and courteous service and help I received. I wish I could remember the name of the young lady who helped me but she was awesome. Within a week, both the replacement tile and the two replacement chair legs arrived, no charge! Thanks so much for the terrific service. Oh and btw, the set is terrific, looks great, and is very sturdy. Should last for years!

Mainstays Sonoma 4-Piece Patio Conversation Set, Seats 4 Needed replacement seat cushions. After 1 hour on the phone with Wal-Mart, who first gave me 855 573-9976 as the order number for the manufacturer, it was the wrong company. 40 minutes later with Wal-Mart, and I was given 905 264-1164 which I was assured the US Customer Service Desk for "import Courtyard Creations Inc."

Backyard swing - After several attempts to contact Courtyard Creations and never getting thru, I am now writing here. Very frustrated.

We bought a patio table with 6 chairs from Meijer right before Memorial Day. I came home from work to see the family cleaning up shattered glass from our patio table. I think it was the "Callaway" collection. Since it is already past the 90-day return process for Meijer, and I cannot find my receipt, I'm stuck with a box full of glass fragments, a pool deck that has glass pieces stuck between the deck boards, and a table frame. This table lasted 96 days, with little use. After doing an online search for Courtyard Creations and reading these reviews, I see that there's no use trying to contact CC. My next contact will be to the Consumer Product Safety Commission. Thank God my family and pets were not close when this happened.

We bought a Courtyard Creations table at Krogers 2 years ago. Last year, we came home and found one tile shattered all over the deck. This year, just 2 days ago, we came home to find another tile shattered. Neighbors told us they heard a loud noise during the day from our deck while we were at work. Fortunately, no one was injured. However, as we have a small child, we will attempt to find replacement tiles manufactured by another company as the safety of Courtyard Creations product is not to be trusted.

I order the Lawson Ridge red 5-piece conversation set from Walmart.com. I was alerted that the shipment (2 separate boxes) had been shipped to my vacation home. The first box holding the table arrived first. Terrific. I assembled it that evening. The following day the box containing the unassembled chairs and their cushions arrived. We unloaded the box outside since it was very heavy and carried the components into the house. We took out the directions to find that they were not the directions to assemble these chairs but something completely different. Not a huge problem, we found the correct directions on Walmart's web site! We laid out all the pieces that were in the box, all set to assemble the chairs.

I bought a patio set last Sept. 2012. Now one side of the table has a big crack in it. It is under a covered patio so it is protected from the weather and nothing heavy has been put on it. I paid over $300 for it and really expected it to last longer than 9 months. Now I can't find out how to get in touch with the company. All of the searches online says it cannot be found.

I purchased a swing and the canopy was no good. They refused to replace the canopy, but I want a replacement.

All in all, the swing set I bought is well made and went together O.K. I needed one part, a nut 318000C23001, as one I received had no threads inside for me to tighten on. Every time I call, I get a long wait on the phone. Today, 5-1-13, I was told that I was 17th in line in this queue. You have gotta to be kidding me. If you want to piss people off and make a bad name for yourself, this is the way to do it.

I purchased a Paloma patio set at Fry's. The set was very appealing and looked good. I got it home and started to assemble. What a nightmare! Chairs were scratched and bent, table was scratched and bent, bolt holes would not line up. I was very disappointed. I called the number for the company half a dozen times and got no human to talk to. Upon reading reviews of this company, we contacted Fry's and they would take it back as we only had it one day. We wish now we would have seen the reviews before making the purchase. This is one bad company and I advise people to stay away.

We purchased a Courtyard Creations patio set from Kroger and the sofa was deformed. The arm of the sofa will not connect to the back. We have been waiting for 5 weeks for the replacement parts and the lady in customer service just told me she doesn't know when they'll get it in. It could be another 4 weeks or more. What?! This is ridiculous! I am not happy! I will never purchase from this company again!

I purchased an orbit lounger about 5 years ago and haven't been able to find the cushion to go with it. It's pictured with a cushion but there wasn't one. Also, the lounger was packaged as new but when I opened the box, there was dirt in the legs of the lounger and in the box. It was used, taken apart and sold as new. I cannot locate Courtyard Creations, so my lounger is sitting in my shed collecting cobwebs. $200 wasted.

I requested by email information on replacement cushions for a patio swing. I gave the model number, part numbers of the required parts and have not received a reply. This is another example of "Customer Disservice." I know that with an attitude of "who cares what the customer wants," I will not purchase anything made by Courtyard Creations.

My husband spent three hours trying to put this glider together. Its holes didn't line up to the frame. Once we got it together, it didn't glide. I agree with Laurie. Let's spend a few more dollars and get some quality merchandise. This stuff isn't worth the money. We will return it to Wal-Mart for the full refund. But what we found really annoying was the fact that their store people alerted managers that there was a problem with the glider, yet still chose to sell it.

I bought the whole nine yards: glass table, 6 chairs and the umbrella. Today, I have only 2 chairs left because the hinges at the back of the armrests have broken on four of them over the past 3 months! While the design is nice and they were comfortable, the quality of the material is just crap! I really don't wish to spend my hard earned money just to make somebody else rich. I expect quality!

My friend was over and sitting on a swivel chair. For no apparent reason, this rarely used chair, had all the three welded brackets connecting the swivel from the base, collapsed and my friend hit the interlock on his back. He suggested going to the doctor, but decided not to. Poor Chinese quality once again. We must stop purchasing junk that only lasts a year.

I posted a review on June 28, 2012. We also had the Scottsburg table, which exploded. I spoke to Danielle at Courtyard. They asked me to send pictures and a copy of the receipt, and they would see what they could do. I told them, "I really don't want a replacement, could you refund me my money?" She called me back the same day and said they could not refund me the money, but would send me a replacement (no charge). I told her if that's all they could do, I would accept it. It arrived yesterday. I will keep it under my gazebo so the sun does not beat on it. All I can say is, the first one exploded, shame on them. If this one explodes, shame on me for accepting another. I was hoping they had worked out the issue. Good luck.

Today, July 8, 2012, my husband and I heard a very loud pop and then crash! It sounded like a car smashed into something. I ran out back and saw that our glass patio table had durst into millions of tiny square pieces everywhere, including our pool area. Thank God no one was outside at the time. We purchased this 10-piece Scottsburg Sling set last summer from the Shorewood, Illinois, Jewel-Osco store. I called the store and spoke with the manager on the Osco side. I told her what happened just to make them aware of the situation. She was unable to provide me with any contact information, but I will keep searching the web for a website. Any help would be greatly appreciated! Thank you.

I was in the yard and with my daughter at our pool when we heard a loud pop. We went to investigate the noise and found the glass table on our patio shattered into a gazillion pieces and dust. I attempted to call the manufacturer several times before the 4:30 Eastern time to only get a recording. Thank God no one was at the table or near it. I will attempt again tomorrow (however, it will be the weekend). If I had read these complaints before I purchased the 10-piece Scottsburg Sling dining set, I never would have bought from this company. It is very obvious that they have poorly manufactured items. I purchased it from Jewel/Osco and I'm talking with them, knowing they would not be responsible but it is something they need to know before they continue to sell these items. Do not purchase!

I wish I had found this site before I purchased a 6' black marble patio table from Big Lots. I thought I was going crazy until I read all the complaints. I was wondering if all the dark tables were the problem? Was anyone's a clear glass? We had the table under a gazebo. We were going away on vacation so my husband took the material off the gazebo (to avoid wind problems). Within a couple of hours, under extreme FL sun and heat, I heard the explosion. The table was now in small chunks and powder. The woman at Courtyard said the table probably had a small crack in it already and that's probably what happened. Nope. They told me to send copy of receipt and pictures, and they would see what they could do. We'll see. I will repost when I hear something. I have alerted Big Lots about this problem and sent them to this site. Thank you to everyone who took the time to post here. Thank God no one was hurt!

We purchased the Sun Lake 3-piece bistro set this past weekend. Two of the bolt holes for the chairs were defective (poor manufacturing), resulting in the bolts being damaged. While the holes can be re-tapped (a real pain, I might add), I am unable to contact customer service to get the replacement bolts. All I get is a recorded message saying that they are closed and to call back. It's 11:00 in the morning on a weekday! Hell of a way to run a business.

I bought a patio table and two chairs distributed by Courtyard Creations from Albertsons Supermarket. When I unpacked the box at home, the legs and center connector were missing. I could not return this item because the store was going out of business and all sales were final. I called Courtyard Creations’ customer service. I had to fax them a copy of the receipt for proof of purchase. After receiving the fax, customer service informed me they would send me the parts - no cost to me for these parts. However, I would be charged for shipping. That would be $15.00. I don't think this was fair since they should have replaced the part without any charge to me. They informed me that this was company policy. I will not buy any of their products again!

I purchased a Sandhill sectional patio set from Wal-Mart, which I had shipped to the store for free delivery. After it arrived, my husband picked it up from the store in Hamburg, NY and the box was torn. My husband thought it would be okay since there were cushions on top. But after getting home and putting it together, we found the table top dented on both ends and also scratches on the one section of seating area. Since it said to call and not to return to the store, we tried customer service to reorder the little tabletop and would just deal with the scratches. After trying to call the service number several times and they would hang up on us after waiting for them to answer 30 callers, we tried for two hours and then I decided that was enough. My husband will be returning the set back to Wal-Mart with our receipt for full refund! I paid over $500 for the set. I will purchase a set made in the USA!

I ordered a patio set, Lawson Ridge 5 pieces from Wal-Mart. Fortunately I had them delivered to Wal-Mart for my pickup at the store. I received the chairs right away, but the table took several days longer. When the table arrived at the store, it was already broken. Wal-Mart returned it back to the manufacturer and they cancelled my order for the table. So now, I have four chairs and absolutely no table. You cannot just order a table from Wal-Mart, you must re-order the entire set again. After reading the comments about exploding table tops, I feel lucky that I had the table shipped to Wal-Mart first. At least, I don't have to pay for it now. Guess I'll just do without the table since I don't want one of their exploding tables anywhere near my family. If I hadn't read the reviews on this page, I might have ordered a table directly from Courtyard Creations. Now, I don' t think I need one. Thanks to everyone who posted here.

Incomplete packing job for $370.00 chairs - I ordered 2 patio chairs from JCP that were a product of Courtyard Creations, Inc. with taxes and delivery charges. I spent over $350.00 for two chairs. I waited weeks for delivery, received the chairs in a sealed box. I opened it up to put them together and Courtyard Creations neglected to include the assembly instructions, tools, and items required to hook the base of the chairs to the actual seat.

RUS4971 Swing is shredded at the bottom/ back seam after only 1-1/2 years. After looking closely, I found pupa, larva and adult bugs in the seam. These bugs did not come from North America. After 2 phone calls and promises to hear back from Courtyard Creations, I have heard nothing. These bugs came from China where it was sewn. My next call will be to the U.S. Dept. of Agriculture.

Hammock fabric ripped to shreds in one summer: I bought a freestanding hammock from Fortunoff last summer. A couple of rain showers and the sun, and the fabric started ripping until the batting was showing. It cannot be used again, and there's no recourse because Fortunoff said they don't carry replacement cushions and the hammock is manufactured in Taiwan! So it's $100.00 down the drain.

We purchased the 7-piece Rolston patio set. We can’t put together one of the chairs because it isn’t tapped for the screw.

I bought the patio set at Kroger last year. Tabletop finish is peeling. I just bought the set last summer. It had a waterproof cover on it over the very mild winter. The umbrella mechanism also broke before the season was over last year.

I received a Courtyard Creations patio set for Mother's Day last May. It was used until September of last year and stored. I recently pulled it out and set out a few of the chairs and pads since the weather has been favorable. Yesterday morning, I left for work only to get a call from my husband two hours later telling me that the table had shattered for no apparent reason. He took a picture with his cell and sent it to me. I told him to leave it until I got home so I could see if something hit it. I took several more photos to document the breakage. I am completely disgusted that we paid $400 for a set from Wal-Mart and it didn't even last 5 months outside.

While working at Kroger's, a co-manager asked me to clean the patio furniture in front of the store. After cleaning a patio furniture from Courtyard Creations, I placed an umbrella in the center, and was stepping back from the patio table, when it exploded. The explosion was so loud, that several customers and employees came running over to see if I was okay. One lady kept saying there was something wrong with the table, because she saw everything. There was a defect or something, and was glad to see that I wasn't all cut up. A gentleman said, "I was sitting on the tailgate of my truck waiting for my wife, and watching what you were doing, and you did not cause that table to blow up and I couldn't believe I was bleeding from all the glass".

I received my 3 pieces patio set and found that the bolts and part of one chair was missing. I had to take a grinder to the other chair so it would be assembled. I called for replacement parts in June but I have not received them yet. Very poor customer service and poor quality furniture.

I bought a patio set and two chaise lounge chairs from Courtyard Creations through Walmart. One of the lounge chairs came with no hardware to put it together. When I called the number for Courtyard Creations to request the hardware, they said it would be 10 days. I asked to have it quicker since it was obviously their mistake and they said that they don't overnight anything and the quickest is 10 days. That's not even customer service!

Courtyard Creations glass table top shattered for no apparent reason.

We bought a patio set from Courtyard Creations. It didn't come with instructions or any screws for the chairs. While setting up the table, I was under the table placing the umbrella on the stand. The glass shattered into a million pieces all over me, cutting up my arms and face. I had glass in my hair and on my skin for a week. I took pictures of my bleeding arms and face and all the glass all over our deck. Thank God our children were not there. We called Meijer where we bought it, and they told me to go through the manufacturer. I did, and after arguing, they agreed to ship a new table top and the screws and instructions. They said a week, but it took almost 4 weeks. And when we read the instructions, we realized that the chair brackets were also missing. I am currently trying to deal with Meijer on just returning it, now that I read about all the problems with the table shattering.

I purchased a patio table set (Avondale model # TGS61JW), made by Courtyard Creations, mid-May of this year, from J.C. **. I was inside my house, when I heard a loud popping sound on my deck and found that the glass table top had exploded into tiny pieces underneath the table.

I purchased a patio table set (Avondale model #TGS61JW) made by Courtyard Creations mid-May of this year from J.C. Penney. I haven't even had it more than a month. I was inside my house when I heard a loud popping sound on my deck and found that the glass table top had simply exploded into many tiny pieces underneath the table. It was a hot sunny day (mid 80s), but I would expect that the heat should not affect outdoor patio furniture that way. As of yet, I have been unable to make contact with anyone at the company to see if they will replace the glass for the table.

Two years ago, we purchased a Courtyard Creation glass table patio set from our local Gerbes store. My family and I were sitting outside right near the table and it just exploded into a million little pieces! We couldn't believe it. Luckily our son was on the other side of the deck. So I called Gerbes and they told me I have to contact Courtyard Creations. As of yet, no one has called me back. I actually got on here to find an alternative website for the company and read everyone else's identical complaints. Unbelievable!

I work for a business that sells these products. The pieces are made in China. Perhaps if consumers would focus more on quality than price and actually put some effort into purchasing American-made items, your tables wouldn't be exploding. You get what you pay for, and you paid for Chinese-made garbage.

I purchased a brand new patio set (table and 4 chairs) made by Courtyard Creations from Wal-Mart in Moline, IL in May 2010. One very nice summer day in August 2010, I heard a large pop and what sounded like glass breaking. When I went outside, I found that my glass table top had exploded into a million glass shards. I had a huge mess to clean up and no explanation on why this happened.

My husband and I bought a glass-top table at Walmart and had it for three days when the top shattered. Since the wind picked up the umbrella, we felt it was not the fault of the company or Walmart to replace it. But I will never buy another of their flimsy furniture. My husband used the base, replacing the glass with cedar decking to ensure the weight would hold the table on the deck.

I was having coffee in my home when I heard a big bang in our back yard. When we went outside, our patio set table top was shattered in small pieces of glass all over. We couldn't figure out what happened. My daughter thought something fell from the sky. When I went to find the website to see how to order a new top, I saw all the complaints with the exact same thing that happened to us. This could be very dangerous. Our three grandchildren, ages 2 thru 9 were eating out there the day before. Thank God, our dogs were not out there.

My glass table exploded into many pieces after a pop.

We purchased a Courtyard Creations Patio Table and 6 chairs from Target three summers ago. This morning, I was replacing the umbrella into the slot and the glass table top literally shattered into thousands of pieces all over our deck! I called Target and they sent me to Courtyard Creations. Their customer service guy was nice, but said there was nothing they could do. They don't carry the glass anymore and I would not want to replace it after reading everything on this website. If there is some kind of class action complaint process, we would be interested. We are out of over $600 for this table and the chairs were damaged by the glass when it exploded everywhere. We are very disappointed in both Target for selling such poor quality pieces and in Courtyard Creations for not compensating us for our losses.

Wow! It's exactly the same as the other complaints about Courtyard Creations glass deck tables. I purchased the table, umbrella, chair set new at Fred Meyer in Hillsboro, Oregon two years ago. Two weeks ago, I was resting in bed several hours before departing on a 12-hour drive to vacation in California when I heard a loud bang and thought it was the screen door slamming shut. I got up, saw the pile of shattered glass under the table frame and took several photos before cleaning up. The umbrella was not in use at the time and nothing was on the table. After reading the posts on this site, I'm not even going to attempt to get a replacement. I just wish I could get my money back.

I purchased a Courtyard Creations patio set from Kroger, in Lithia Springs, Georgia. It has been a couple of years, so I no longer have the receipts. Last week I heard a sizzling sound, and then a pop. Didn't think much of it since there are many sounds in nature. Later, I went outside to water my plants ,only to discover my glass table in a million pieces on the ground. Shocked by the sight, but luckily no one was out at the time.

I purchased a Courtyard Creations patio table two years ago and put it away every winter. I brought the table out this month (July) for a dinner party. I did have an umbrella on the table, but it was a beautiful summer day and when I returned from an afternoon away, found million pieces of shard glass all over my patio.

Tonight, my son was sitting at the table eating cookies. Thankfully he got up when he heard it crackling. He then called us and backed away just before the glass exploded. We thought he had fallen through the table. Does anybody know who we should contact to pursue this matter?

While visiting a lake house in NC I was sitting at the outdoor table on the deck and the tabletop shattered when the breeze blew the umbrella slightly! My hand was just under the tabletop, close enough that a large chunk of glass sliced the side of my thumb off! Luckily, the glass was tempered and as it all fell to the deck, it did crumble into small pieces or my injuries would have been far more severe. I had glass particles all over both arms and legs.

I bought a patio furniture set from acme store in Glassboro, NJ about 18 months ago. I kept this furniture stored in my garage and one day, I heard a noise so I went in the garage to see what the noise was and that is when I saw the glass from all three tables shattered in a million pieces for no reason at all. I paid a lot of money for this set and I planned on having this furniture for many years to come. I would like a refund or a replacement .

I purchased a patio set used. It is made by Abound Enterprises, using the name Courtyard Creations. The glass table top exploded into a million pieces of glass for no reason. My two young grandchildren were there, as well as my daughter. My daughter's hand was cut so badly, she was taken to local hospital, to the emergency room. She will be okay, but they have no medical insurance. I am furious at this company. Something has to be done, before more serious damage is done!

I also had the glass top of my Courtyard Creations patio table shatter. I happened to see it occur. Obviously, I can't speak for anyone else, but I suspect that most of these complaints happened the same way. In my case, a sudden gust of wind lifted the umbrella out of the stand. I apparently did not have it tightened down sufficiently. The problem occurs when the wind lifts it high enough to just clear the umbrella pole opening attached to the table base, which is about midway between the ground and the the table top. Once it clears that, the umbrella can tip over. The leverage from the weight of the umbrella can then easily shatter the glass once the pole passing through the glass gets to a certain angle. In my case, I simply bought a new top from them. I did have a problem with rust on the set and with my umbrella as well.

I bought a table, four chairs, two extra folding chairs and a three-person swing with canopy (all matching) from Wal-Mart two years ago. My glass top table also literally exploded with no reason. I contacted Wal-Mart and they replaced my table, no trouble, no hassle. They had heard of the manufacturer's problem with the table exploding. I don't know if they still sell that company's products, but they don't sell the items I bought. I have had to replace the canopy which basically fell apart ($40 from the manufacturer as Wal-Mart doesn't carry the parts) and now my swing cushion needs replacing. I don't know yet how much that will be. In addition, the legs are rusting on all the furniture. Although I feel Wal-Mart was responsive and gave me a new table, the quality of these products leave much to be desired and Wal-Mart shouldn't carry any of this particular manufacturer's products.

My husband and I purchased a 40" square Courtyard Creations Inc. glass table from Target. We loved it and it was perfect until one day, we went outside and saw shattered glass in millions of pieces all over our deck. We were dumbfounded by what could have happened. We called the company for a replacement and they wanted us to pay shipping on a new table top, which is ridiculous because the shipping costs more than what we paid for the table. I then got on the internet to see if we can find it cheaper anywhere else and came upon all of the complaints about Courtyard Creations and their exploding glass tables.

We bought a Somerset Dining set, including a large dining table, several chairs, a side table and an umbrella, from Wegmans Supermarket in Bethlehem, PA in the early summer of 2009. We enjoyed the furniture all summer. In late August or September of 2009, while home for lunch, I lowered the umbrella in anticipation of rain. I was in the house less than 5 minutes when I heard a loud crash. The table was completely upright but the glass top had shattered into a million pieces. The umbrella pole was slightly bent. Although it was not raining at that time, I could only surmise that a gust of wind had somehow swept under the table, causing the umbrella to hit the glass.

I bought 3 seated swing from Fortune Off store, one year before, and the "Rear Cross Brace", which is a main structural bar of the swing, was twisted in normal winds. I can not use this swing without replacing the brace. I had a book which came with the swing, unfortunately there is no information about the company except their name. I had paid $300 for this product. The "Rear Cross Brace" was twisted in a wind, which support the main frame "Front and Rear Upright Support" can not be connected without replacing the bar.

I bought a canopy swing in 2008 and used it for two months last year. I put it out this year and my mother sat down on it, then the back of the swing - the material - just ripped half way up. This was bought at Walmart in Indiana.

Our son purchased a Courtyard Creations lounger. The lounger seating area is supported by flimsy threading that falls up very quickly, making this product unsafe. Much stronger parachute cording-type cable should be used instead. We're very unhappy!

We purchased a 10-piece patio set at a cost of over $300 from our Kroger store. The glass exploded on the large rectangle table suddenly, without warning. Fortunately, no one was using it at that time. Courtyard absolutely refuses any responsibility as "glass is not warranted". Do not, under any circumstances, buy their products or you are stuck.

I purchased the Landry set from a Kroger store in Taylor, MI. My son and I were assembling the set when I noticed that the connectors and tool kit for the last 2 chairs were missing. I contacted Courtyard Creations and spoke with Kathy on 7/3/09. She sent the wrong parts after waiting for a week. I called back on 7/14 and spoke with Nikki and she said I will receive the parts faster this time. I even offered to pay for the UPS. Nikki said they will ship it. Another week or so passed so I called back on 7/27/09 and spoke with Daniel. He said the parts were out of stock. I asked for a manager and I spoke with Glenda. She looked at my file and said that she will call me back. Well, I didn't hear from her so I called and I was told she was unavailable. I'm very frustrated because I have two chairs that I can't use. I don't know what else to do. This set wasn't cheap.

We purchased a patio swing model RUS453W (Home Trends North Hills outdoor swing) only last summer. This swing couldn’t have been used a dozen times, but the seat sling fabric tore along the entire seam that connects the back support from the seat cushion support. Dry rot is not an issue as I was told it was. When not in use, it was covered. I disassemble and store indoors in the winter as I did with our swing that this one replaced, which cost $25 and lasted about six years. We are very disappointed and will probably never buy another product by this manufacturer.

I bought an 8-piece Courtyard Creations Inc. patio set recently. The table was assembled two days ago. I was putting the umbrella in the table yesterday and as I did so the table exploded and completely shattered. My five-month old was sitting in a bouncy seat right beside the table, and my five-year old was playing in her pool beside the deck I was on. Neither appear to have been hurt, although the bouncy seat is full of glass splinters. I had been kneeling beside the table leaning under trying to get the umbrella stand centered. My knee was cut and dripped blood for some time but is fine now.

In 2005 I bought a 10 piece patio set from Krogers made by Courtyard Creations, 1 large table 1 small table 6 chairs and 2 foot stools. In the spring of 2006 the small table shattered for no apparrent reason. Now in 2007 the large table did the same thing. I would like to know if this company manufacters under any other names so I may contact them.

i do not know where the company is located. we purchased a 10 piece outdoor patio set from Albertsons super market.

I purchased this patio set for my wife last april 05, for her birthday. Approximately, in July 06, for no appearant reason the table glass shattered spontaneously into a million pieces. thank God no one was hurt. Do we have any recourse against this defect?

We purchased a patio table and chairs from Fred Meyer. After about 3 months the glass in the table exploded for no reason. The table was not in use at the time and it wasnt windy.

I purchased a patio table 2 years ago from Mills Fleet Farm. The manufacter is Courtyard Creations and they sell to Wal-mart, Mills Fleet Farm, etc. Just on Saturday my husband and I were inside and our children were outside playing. We heard a large "boom" sound and ran to the patio door to see what had happened. Thank goodness our 2 year old was standing close to the patio door and our patio table just shattered into millions of pieces. She didn't get any glass in her but was terribly frightened. Even after the table "exploded" the glass was making a cracking sound laying on our deck. Nothing had hit our table or anything affected it shattering. Not sure why it would just burst. We will never by another glass top one again because this could have turned out way worse with a serious injury to our children.