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Portfolio Recovery Associates, LLC

Portfolio Recovery Associates, LLC

portfoliorecovery.com

 1.1/5 (177 ratings)
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  • 1 stars
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About Portfolio Recovery Associates, LLC

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  • 1 stars

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Portfolio Recovery Associates, LLC Reviews

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Page 2 Reviews 10 - 20
Rated with 1 star
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Verified Reviewer
Original review: April 1, 2020

These pieces of trash call me everyday —multiple times a day — over a $500 debt I owe. Even through the ongoing covid-19 pandemic, these awful, hideous, morally & ethically bankrupt monsters are STILL bothering people with phone calls. Disgraceful excuse for a company. Awful even by debt collector standards. People are DYING all across the country, & these scumbags continue to operate as business as usual. People are out of work & shut-in inside their homes — some without money or food — & these monsters continue to operate as business as usual. Disgusting people.

118 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 26, 2020

The card had $70 on and now they want 3x that. I found the mailing in a mailbox at parents old house not used in years. I made an offer of 1 time payment. They refused. Payment. Was not enough. With coronavirus we all may be dead weeks from now. Sure no one is running to pay off debt with things going on right now.

36 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 23, 2020

Portfolio Recovery passed along a debt of my ex to me. In that time, I have 343 phone calls documented from them. Today, when this Virginia company called me from a local number (where my family and parents live), with everything going on, I answered. This company RUINS personal phones. Their anticipating an obligation to answer. Well, you're the one ruining it. Where is the FCC with penalties? This is absolutely abhorrent behavior and no business outside of this industry would dare even try doing this. Why does this man get a line drawn and the sand: **.

And Portfolio Recovery gets to do this "business as usual" during a pandemic? Get real. Open your eyes. The #1 and #2 focus of the country, get people confident in the future and reduce the medical issue from growing. Yet, today on the phone (I have the recording) you ask ME if you should not do your job? The answer is Yes. Don't spoof local numbers and demand payment from US citizens this week. Give them a break, or I'll help the FCC look back on this and post mortem your behavior and inability to adapt process, policies and procedures to help right now. "Look for the helpers." Clearly, your company doesn't want to be in that category. Shocker.

33 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 12, 2020

Portfolio Recovery sent a 1099-C to the IRS recently for the year 2017. They say that they sent it to an old PO BOX that I had 6 or 7 years ago. I found out about this when I received a notice from the IRS in December 2019 saying that I may owe them almost $4000 because of this cancellation of debt. I have had several conversations with Portfolio Recovery which tells me that this debt was charged off in my favor in 1995. How is it in my favor if now the IRS is saying I owe almost $4000? I have asked who was the original debtor and the company that they give me is no longer in service.

They gave me a number to reach the debtor but when I call, it gives me numbers to the businesses in that area. I asked for proof that this is my account because I don't ever remember having a credit line that large. They have nothing. They sent me a letter stating that my balance is zero after talking with them several times and after their investigation of this situation. I called the IRS and they say that doesn't work for them. They sent it in and I owe! I had to complete a Form 14039 which I claim identify theft. Wow! Can any business send things to the IRS stating that we owe money and it is just accepted without proof?

Now I am fighting a battle in my retirement age because some business that can't even prove it was me says that I have a charge off that happened 23 years ago. Please look after your loved ones that are getting older. This has really made me wonder how many people are being ripped off!!! I guess the next step will be to get a lawyer to put money in their pocket.

48 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Feb. 5, 2020

This company has a bad debt of mine from a couple years ago. Yes they called too much, but that is what a debt collector does. I am someone trying to make a debt correct and they have been very patient with me while I figure out my financial situation. They have set up payments and so far so good. They even gave me a percent off of what I owe. They were very willing to work with my circumstances. Pretty unprofessional with laughing in the background of all of my calls, but that happens a lot if you work at a call center. You cannot control everyone else's behavior as you are in the phone.

11 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Jan. 25, 2020

I fell in hard times four years ago and by the time I was in a better position to start paying back my debt, two of my accounts had been placed with Portfolio Recovery Services. They are awful. Constantly called both my cell phone, my work phone, and my co-worker's phones. When I spoke to them, they offered to only settle for 30% which was still way too high for me to pay. Ultimately, they ended up leaving me alone because the statute of limitations in my state that they could sue ended. But, my nightmare continues with them as I received a 1000C for both accounts so now I will be paying the IRS for years to come. I wish I could offer better news to anyone trying to deal with them but they will find a way to screw you over no matter what you do.

33 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 21, 2020

2 collections showed up on my credit report. Contacted Portfolio Recovery. I have never dealt with more incompetent people. They were unable to tell me ANYTHING about the accounts. Couldn't produce any history, any idea of what the original debt was for, or any evidence that it was even mine. More like an extortion operation. These people are criminals, Treat them accordingly.

56 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Jan. 21, 2020

They call multiple times a day, every day, even on holidays and weekends, from spoofed numbers that appear as local calls. They do this so you cannot block them. They've used well over 150 different numbers so far. Hell will be frozen over before I give these sleazebags one dime.

60 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 17, 2020

This company calls me everyday from numerous different numbers. They don't leave messages which means they are robocalling. I have no debts and never have, so I have no idea why they're calling me. They're obviously calling the wrong number. My credit rating is A1 and I'm in the top 3%. I've emailed them and told them to stop calling me and to remove my number from their database. They never responded, and continue to psycho call. Can't wait until the president signs the Stopping Bad Robocalls Act which will fine these kind of people $10k per call. I've reported them to the BBB. I'm tired of being harassed.

49 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Jan. 15, 2020

I have recently been contacted by Portfolio Recovery Associates LLC. about a debt that I am unsure of it being mine, I have requested several times for validation of the pre 2017 statements. They have yet to be provided and I have even done my due diligence and spoke to the original companies, which also are unable to provide validation (other than my name being on the account). I was escalated to Kenith (an operations manager) who was very apathetic and distant when I was explaining my situation. Towards the end he became dismissive and snide, I did not appreciate his lack of help to handle my situation. Not a good company involving debt collection.

35 people found this review helpful
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Portfolio Recovery Associates, LLC Company Information

Company Name:
Portfolio Recovery Associates, LLC
Website:
www.portfoliorecovery.com