Mid-Atlantic Finance Company

I sold some of my accounts to them. They have been extremely difficult for my former customers to make payments to them. They charge them fees to make payments. Whether it be a Credit card or money order. They only accept certain types. This was not explained to me when I sold them these accounts. I would never ever suggest a business to sell their accounts to them.

I was waiting to be connected to the Customer Service regarding a car loan which was to be taken out on a car. I had been telling them that I did not receive this vehicle. I was put on hold for over 15 minutes and the call jumped from number 4 to number 11 to number 1 back to number 12. What the **. It is ridiculous. Never did get through. I hung up after I was to be number 1 and they dropped me down to number 12.

Ok, so let's just start with how RUDE customer service is. My loan was sold to them unknowingly, and ever since then it's been a nightmare. I called recently to ask about making a payment arrangement (for $98) that would be paid within the next 7 days. I was rudely greeted by Carlos! He was such a smart **. I explained to him that I wouldn't be able to make my payment in full, due to the fact that I had JUST paid them $300 just 3 days ago (my total bill that I owed was originally 109, but because of "interest" they charged me late fees, and all these other fees totaling up to 300). Please keep in mind that my last 3 payment I paid an extra $100 on top of my current bill, so that it would put a dent in the owed amount. Again, I figured they wouldn't mind extending my remaining balance of $98 for 7 more days since I JUST made my payment 3 days ago.

It all started, My friend received a call from Mid Atlantic Finance Company to her cell phone, of course asking about me. Number one: I never gave this people her phone number, I once borrowed the phone from her to make a call. I believe that is how they got it. Second I called them in good Faith to see what they wanted a gentleman answered, took my information, placed me on hold for another rep to assist. He didn't bother to let me know he will place me on hold. I stood on hold for 15 minutes. Then finally got assisted from a rep by the name of Jose, extremely rude, after all didn't allow me to speak hung up the call on me, and all I was asking if a $15.00 late fee could be removed - I was making my final payment for my car loan. They don't work with you.

I bought my car, 2000 ford mustang at a buy here pay here place. Never had any issues with them and if I was late on a payment I'd always call to let them know when I would pay which was always in that same month. A year later they sold my account to Mid-Atlantic finance and I've had nothing but problems since. The first issue was my first payment with them. A lady from there called to verify my info when I asked should I go ahead and make my upcoming payment with them or the dealership where I bought it. She advised me to pay the dealership one last time since everything was still in transition and from then on I should start paying midatlantic. Of course Mid-Atlantic didn't get that payment until about 2 weeks later and added a $10 late fee which to this day has yet to be removed, and this happened in March and it is now June.

My husband and I have an account with this company due to our truck payments. We fallen on hard time and have to make payments late but still pay in full. But every time they call they are rude. This last phone call that just happen within the last 5 min they told my husband and I quote "you should be less concern about talking to them and more worry about paying your payments." To me that's just rude and plain being a ughh I won't say the word but it's there. Now not only do we have to deal with making payments but we have to deal with them hiring people that are just downright rude.

Received many phone calls from 3 different phone numbers. Claim I had a debt for around $1100 with one credit card agency. Willing to settle for the original debt which was close to $550. I checked my credit report, this debt isn't on there or isn't on there any longer. I asked for proof of the debt. Never received. Claim they just received my account 3 weeks ago. Why did I never receive anything in the mail regarding this debt? I've lived here for many years. Blocked all of their numbers and filed a report with the consumer protection credit agency.

I still owe over $800 on this car that has not ran in months and will not pay it. I have told them several times that they can get it but they refuse. They have the most unprofessional reps ever... I actually enjoy cussing them out on a daily basis and outscreaming them. The company is a joke and I am making them mail me proof with my signature to show I owe them anything.

I purchased a car from a buy here pay company. Never missed a payment then for some reason my account was transferred to MAF. I had no knowledge of this transfer. Until one day I called to make a payment and the number I normally call is disconnected. So I drive up to the location where I bought the car - they are no longer there. No note no sign no call - no nothing. I have never received a letter or anything. I have no idea where to make the payment. About 10 months go by I get a call from my mom saying that a investigator was looking for me. I call and she stated she was hired by MAF. Now this is my first time ever hearing of this company. She said that she was trying to locate the car. I asked for information with the company. She gave me the number and they are located in Clear Water FL.

I have been making payments consistently and none of them are on my credit report or file at any of the credit bureaus. Be Careful.

Mid-Atlantic is a joke of a financing company...I have a 2006 ford focus...just got around june of 2014...Ever since then they have said they haven't received my payments...The first months were ok...but after september I started having problems with them..They have harassed me and my husband...We have faxed and faxed and faxed them proof of our bank statements and proved to them that they have taken their money out..but they keep saying they didn't...I have faxed it to 3 different managers...They keep calling everyday...harassing...calling...complaining...They are getting rich people...We think we are going to get a lawyer...

I purchased a truck from a buy here pay here lot and they sold my loan off to Mid Atlantic after a year and half. I had my payments set up on auto pay with the buy here pay here lot and never had a problem. I was behind half of one payment when they bought my loan. I contacted them to find out what I needed to do to catch the payment up (I was willing to make the payment). The girl who answered the phone was assigned my account and started going completely crazy on the phone telling me I couldn't afford the truck and they were coming to pick it up. I couldn't get a word in and she ended up hanging up on me. I am still confused as to why she was going nuts when I was trying to make the payment. I called back and got someone else and they told me how to make the payment. I sent the payment and now they say the payment was returned from the bank.

Before I even begin this review, I will be more than happy to provide bank statement transactions and my payment booklet to prove I was not only on-time with all of my payments, but I paid them EARLY every 2 weeks. I made a payment this past Wednesday (12/31/2014) in my regular amount of $220.00. 01/09/2015 I went out to my car after work only to discover that they had DISABLED the ignition on my car via GPS! I tried calling Mid-Atlantic for 45 minutes but I would get stuck in an automated phone system loop after waiting on hold because no one would answer the phone. I tried calling several times with no luck.

I bought a car from a "buy here, pay here" place. When I bought the car, they messed up the paperwork about my payment said it was $375.00 when it should have been $325.00. I get it fixed with them (took couple of weeks, by the way). Had made payments on time for over a year. Since I get paid monthly, I always paid for the month ahead. Well in June of 2014, they sell my loan to Mid-Atlantic and boom, I'm 3 months late on my car payment out of the gate. So I go to place I bought car, get on a three-way call to get it all straighten out. I am told all is well, so I make a payment of $325.00. Next week, I'm called saying I still owed $900 more past due. Long story short, I have to pay $900.00 to get a car payment caught up that wasn't behind, plus they report that I was late on my credit. If I hadn't made that, they would have took my car that I just owed $2,500 on. I paid $7,800 for car total and just owed that. Don't think I was going to just give them my car.

Mid-Atlantic is by far the worst customer service imaginable. I called to report after 40 days the car I financed was inoperable and needed major repairs into the thousands (needs new transmission). Their response was, "Screw you pay me." They expect me to continue to pay for a car I do not even have anymore because I returned to the lot and they are refusing to repair.

Was told by Nicole I would get a extension if I made payment that day. I made the payment thinking the extension was done the following Monday. It was not, 2- weeks later my car was repoed at my job. I called and spoke to laffy in repo who did not know what she was doing. There was man voice lady in the background telling her what to say. Then the he/she Katherine came on the phone very, very rude and was not aware of what was going on. She lied and said if I didn't give the key they would get a flat bed..... but I was looking out the window and saw how they were already under the car releasing the brake to tow it. Not only that she did not tell me about the extra fees that I have to pay the tow company.... so I was quoted my two payments I was behind and also $300..... After I paid it and I met the towing company on the street at a gas station to get my car back I was told I had to pay additional 95.00... Can you believe that I have to pay an additional 95.00 to meet a towing company at a random gas station to get my car back.....

So I started out at a buy here pay here lot right, was always on time with my payments. A year goes by and then one day they asked me why I was coming in. I asked what they meant. They told me my account had been sold by their bank to mid Atlantic finance. I didn't think much of it, brought two payments to them before they notified me, all the while MAF never made contact. I got their number and was going to check on how to set up auto pay. First thing I hear is that I was two payments behind... Really!! Ok fine whatever. I got the information I needed and then went to my bank to get the form they sent me by mail completed for auto pay.

My loan was taken over by mid finance over a year ago. My old car company moved in with a smaller one. I made extra payments before this but no one seems to know where that $ is. As soon as mid finance took over they started calling me asking for a payment. I had paid with old company, as they promised that they would forward it to M F. After countless phone calls they finally admitted that they had received the payment. They are hard to deal with. I don't like this company and never will.

This is by far the worst company I have ever dealt with. They tend to advertise a pay off loan. I have called several times, they will answer and disconnect the call immediately. Most of the customer service agents I have spoke with are extremely rude. The company takes advantage of the people who have bad credit and cannot afford to purchase a car with a better finance company. I will NEVER and I repeat, NEVER buy a car that is financed through Mid-Atlantic Finance Company. Your customer service disgust me and everyone else. I have not seen one good review, which is bad for your company, but I'm sure that You as in a whole company does not care.

I bought a silver BMW from a dealer who I was under the impression that I would be having all my financial dealings with. As I left the car lot I couldn't even put gas in the car as the gas cover broke off in my hand. I had to take it back so they could replace it. I get a call a week or so later saying that my account has been given to Mid-Atlantic Finance Company. The trouble began immediately; they were calling threatening that I was behind on my payment. How could I be when I made the payment to the car company because my Mid-Atlantic account had not been set up properly yet? They harassed me for about a week until I had to go to the dealership and have them call and say they had the payment.

I feel I was taken advantage of by a person named Jeff. Who wouldn't give me his last name. I lost my job and missed a few payments but kept in contact with the company to keep them aware of my situation. Mind you too! I DID not ask for this company to take over my loan or to have my loan transferred out of state. This was done without my authorization. And when I asked not to be transferred to another company. I was told, "it's too late, that's just how it is?"

We have a car financed with Mid-Atlantic and in the beginning of December we advised them that due to medical problems and other problems we were no longer able to afford the vehicle. We followed everything they requested so they could come and get the vehicle on a voluntary repo. We talked to our account manager Naomi and she has been extremely rude, mean, uncaring and at times threatening. In the last three weeks we have gotten phone calls from them but when we try to answer they hang up immediately. It appears that they just dial our number and hang up so they can say they called us. The vehicle had mechanical issues which are now fixed and after three months of non-payment they still have not picked up the vehicle.

I got this car on 07 Dec 13. Really loved the car. Now I can't pay the car note because every time I turn around I am spending money to make the car run. 403.00 wheel bearing, AC/HEAT 200.00, on and on on on on. They called my job 5 times in one day and I got in trouble!

Mid-Atlantic Finance Ripoff Bad Accounting and Bad Customer Service - Miami Florida. Purchased a vehicle on a Buy Here Pay Here due to low credit score. After a year making payments, Mid-Atlantic got in the picture by purchasing the loan from the dealer I had purchased my car from. It was a mission for them to finally credit our account on payments paid directly to the dealership during that was just the beginning. Sadly enough and undergoing major financial difficulties Mid-Atlantic Financial Repossessed my vehicle with a Past Due since 11-05 and final payment of $580. Out of the $580, I had made a payment on 12-13 of 250 dollars in which I received a confirmation for the payment.

Mid Atlantic bought my remaining payments, in September it didn't show my last payment I had made and I constantly called them and they would not listen. They said someone would call me back and they never did. I know for a fact how many payments I had left and they just argued with me that I owe that amount of money. I had 6 months left and I knew exactly when my last payment was due, so I know I was right, but after 3 months of fighting them I gave in to get it over with, then I read that they have done this to other people too!! I am so mad that they can get away with this.. Please investigate this company!!! I know I have rights here, but I don't know what to do!!

Why did these people buy my account? I'm a struggling single mother of three children and they won't even work with me! I explained to the account manager that I get paid this coming Thursday, and will pay the 2 payments that are past due. I was willing to pay the next 2 payments on Nov. 21st. If they can't work with me, then the manager would not hear of it. Beware! They do not give a damn about their clients!!!

I have to start by saying, I have dealt with a handful of kind, compassionate and seemingly intelligent account managers there. Three to be exact. Every time you try to call, you just never know what you are going to get. I have fallen behind on payments due to losing my job in May. I have been trying my best to keep up with payments, but living on unemployment or depending on the government in any way is needless to say aggravating. The money trickles in and abruptly stops and it is very frustrating.

Mid-Atlantic calls several times a day wanting me to commit to a payment arrangement. I cannot possibly do that when I have no idea when my money is coming.

I would never go through this company again. My whole loan was a hassle with them. They would let the payment I made sit in the bank and I would be charged late fees. I finally made my last payment online and called them to have my title sent to me. A few weeks later I was very surprised to see my car had been towed. It was repossessed because they refused the final payment online!! I called the next morning and was told I couldn't make the finally payment online. The final payment had to be made by MoneyGram!! I had no notice nor was I ever told this. I had to pay towing fees to both Mid-Atlantic and the tow company!! It cost me $700 extra!! I feel like I have been scammed somehow but at least I got my ride back. What a nightmare!!

I bought a vehicle from a local dealer back in October 2012. I had set up automatic payments with them since day 1. I was never late on a payment or missed a payment. Well, this dealer closed and sold my loan to Mid Atlantic Finance Co. Had I known this would happen, I would have never bought the car in the first place. Mid Atlantic Finance is the WORST finance company out there. Early June, I got three letters from Mid Atlantic Finance Co. It was a payment booklet, insurance verification and general info and disclosures. When I got my loan, I got it for 30 payments and the booklet was continuing in that sequence with my next payment being in June. Nothing changed which was okay. I was not happy that they charge $6 to make a payment online via ACH or you can mail in your payment which I find quite inconvenient.

I sold the contract to Mid-Atlantic about a year ago. They have been holding on to a bonus pool check since January 17. I have talked to a few gals there for the last 3 weeks and still no answers. What a rip off. Now when my customer owed them money, they called two and three times a day, sometimes even while working, to get their money. So this is what I did and, lo and behold, I still have no answer. What a company! If I were to run my business like this, I would not have been able to keep my doors open for the 12+ years. Just looking for answers!

The company stalked daily inside and outside consumers' homes violently, demanding keys and extra side jobs with exorbitant bills. They also stole, attempted to assault a person and file suit at them for injury. I moved and got out of there. However, they seem to view the consumers as their personal extra income or target of their personal anger only when they are not putting them down or laughing at them. There are a lot of elderly people there whom they regularly take advantage of and some elderly who get involved with them to take advantage of the other.

On November 4, 2009 around 4:21am Carolina towing came and towed my 2001 Chrysler PT Cruiser to Myrtle Beach, SC. The guy advised me to speak to my leinholder he was told to pickup vehicle. My payments was 2 payments behind. I advised a representative (she was a foreigner I believe she said her name is Bobbie) the week prior that I will have payments in on the 7th thats when I get paid. The representative (foreigner I believe her name is Bobbie) stated she will notetate my account but if payment wasn't received by Fri. October 30th she will have to give it to another depaartment. And again, I told her it will not be paid until the 7th when I get paid. So I woke up and the guy was pulling the vehicle. I called Mid Atlantic on Nov. 4, 2009 after 9am and spoke with SoKeya. She stated my vehicle behind 2 payments in order to get my vehicle back I will have to pay $1202.84. I said, maam my car note is around $389 and its only two payments behind my next payment due is Nov. 10th so why so much. She then stated $777.84 is what's due for the car and $425 for the towing. I said to SoKeya that is incorrect. Even when I was 4 payments behind it wasn't that high. I told her I refuse to pay $425 and my payments was 2 payments behind and I had already advise the representative it would be paid on the 7th. Then I realized that I didn't receive A-Right-2-Cure letter. So I advise SoKeya that a letter wasn't sent and to my knowledge they wasn't suppose to get the car without one being sent. I was then placed on hold for about 3 minutes. She came back to the phone and her phone disconnected me. I called back and was connected and I left her a message. Then I called right back she answered and stated she was talking to her Manager and she ask if she call me back. I stated sure. When she called back she ask if I could pay $777.84 today and I stated I could and she gave me moneygram info and advised me to call her when money is posted. My bestfriend made credit card payment. I then called SoKeys back and she told me to call Carolina towing in 20 minutes my vehicle would be available.