How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Disclosures

Chase Credit Cards Reviews

4,946,193reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Chase Credit Cards

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Chase (NMLS #399798), the U.S. consumer and commercial banking business of JPMorgan Chase & Co., offers home purchase and refinancing loans, in addition to its other financial services. The company provides home loans in every state and Washington, D.C., and its services are available online, through its mobile app, by phone and in person at more than 5,000 branches.

Visit www.chase.com

Chase Credit Cards Reviews

Filter by Rating

  • (86)
  • (14)
  • (21)
  • (53)
  • (1,012)

Popular Mentions

    How do I know I can trust these reviews about Chase?
    • 4,946,193 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Chase?
    • 4,946,193 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 28 Reviews 3830 - 3980

    Reviewed June 27, 2009

    As with thousands of fellow Chase cardholders, my minimum payment rate was raised from 2% of the closing monthly balance to 5%, an increase of $325.00. Like the others, I have always paid more than the monthly minimum due and always on time. I have carried the card for over 10 years and used the "fixed rate of 3.99% for the life of the balance transfer" to reduce my unsecured debt (caused by medical expenses) in half. I mistakenly thought that this was a good company giving the average consumer an opportunity to manage financial difficulties responsibly. Fat chance.

    Thanks for your vote!

    Reviewed June 27, 2009

    I was screwed just like all the examples already listed. I took advantage of low interest rate, currently averages 3.88% APR on my balance. I never missed a payment or was late. I held up my end of the deal. There is no way I'm going to be able to make the adjusted payment of 5% of the balance. So within a month, my perfect credit score will be trashed. I am currently unemployed, no medical insurance, but managing to keep bills paid. Not if they get away with this.

    I called on 6/23 and explained situation to customer service. They transferred me to the hardship department where I was on hold for over an hour before giving up. I tried again on 6/24, got through after 20 minutes on hold to Mita, who spoke very choppy English at best. Best deal she could work out for me was to keep my payment around what I'm currently paying each month $321 but the rate would go from 3.88% to 10.99%, and this would only be guaranteed for 10 months to give me a chance to figure things out. I said, "No thanks" because if you do the math now most of the payment will be going right in their pocket and the balance will never get paid down. She then warned me that if I didn't take the deal and I failed to make the new increased payment at 5% of the balance that I would ruin my credit and be harassed by collection agencies for a long time. Funny, but up until Tuesday of this week when they sent out their little "re-nig" on our agreement, I was doing just fine.

    Thanks for your vote!

    Reviewed June 27, 2009

    Thug like banking change in terms. Minimum payment changing from 2% of balance to 5% of balance which will force many people like me who carry a balance into bankruptcy. The problem with this change is the bank has further changed the terms so I have no recourse. In the past, if you did not agree with a change in terms, you could opt out and the account would be closed with the terms as is until paid off. Chase is not allowing the consumer to opt out of this change. What this is doing is like the balloon payments that caused the mortgage disaster.

    It appears they are only doing this on accounts that took advantage of past advertised teaser rates. They are trying to force the consumer to get a new loan at a higher rate if they can not afford the change in terms. I further think they are doing this change to head off the current legislation in Washington and grab what money they can regardless of the hardship it is putting on an already strained economy. Shameful, simply shameful.

    My basic payment for the college loans I absorbed for my kids will go from about $400 a month to about $1,000 a month. Do I pay my Farm mortgage ($643.00) or do I pay the credit card? The difference is the amount of my mortgage payment. I suppose ruining my credit rating and defaulting on my card is my only option I now have. They are using this tactic with offer of financing at a higher rate (making a new loan, and probably secured). Where I grew up a promise was a promise, but they can change the promise at will. This does not seem legal.

    Thanks for your vote!

    Reviewed June 27, 2009

    I opened an account as rep payee for my brother. I was asked if I would like to have a credit card. I said no. I opened an account for myself. Again, I was asked if I would like a credit card. Again I said no. I put my accounts on line along with another account my husband and I share. About a month later, here comes two credit cards. My husband and I sat together and cut these cards up. This account was never opened or activated by me or my husband. I made a special trip to the bank and closed this account I thought . Brianna helped me to do this.

    The next few months went by and again this shows up on my online account. I go back to the bank and asked the manager, Melissa, to close this account. I told her the same story I am telling you. We went in the cubicle and took care of this matter, I thought. At this point, I have closed this account two times. Now I had a check come back and the bank activated this closed account to pay for my overdraft in this bank where there are three accounts with more than enough money to cover this check. Now I owe the bank $109 for protecting my account with this closed credit card account that I never asked for, never used, never activated and did not sign for that was cut up.

    Now I owe these people $160 with $29 a month late fees. On top of all of this, I called the bank several times to ask, "Why are you doing this? How can you use an account that has been closed?" I have done business with this bank and these people for years and I am on a first name basis with all of them. I do not write bad check but there was money in both of the other accounts. I just wrote it on the wrong account. This was an accident.

    Thanks for your vote!

    Reviewed June 27, 2009

    After luring customers with 4.99% and 3.99% balance transfer offers and giving credit limit increases, Chase is now changing the minimum monthly payment from 2% of the outstanding balance to 5%. All of us who took advantage of these offers based our decision for our ability to pay on the then-current minimum. There is no offer to freeze the credit on the account and keep the payments the same as before.

    I have one card with an outstanding balance of approximately $10,000 and my husband has one with an outstanding balance of approximately $18,000. That increases our payments from $200/month to $500/month and $400/month to $900/month. That is now a total payment of $1400/month. My husband is retired and I am still working but we just don't have an extra $800 a month to put towards the Chase bill. To look for a way to cover this by borrowing elsewhere is not going to work because we just finished refinancing our house and our credit is maxed out due to all the new limitations. Chase's offer to rewrite the interest terms, even at 12.99%, will still make the payments unaffordable. On $18K, that is $200/month in interest alone!

    Thanks for your vote!

    Reviewed June 27, 2009

    The minimum credit card increase will mess up many. This looks like Mafia scam. I don't believe this happened in USA as it is not supposed to. USA is not a place that it was before. Default will be for sure. Changing terms and agreement is not acceptable.

    Thanks for your vote!

    Reviewed June 27, 2009

    This evening, I came home to see that my Chase credit card monthly payment was increased from 2 to 5%. This was an unprovoked action since I have never been late on a payment and my credit rating is excellent. As most people in the world, I have been struggling during these economic times, meeting my financial obligations while conserving on basics such as haircuts, trips, restaurants, theaters. When I had called Chase, I was informed that while I am an excellent client, there is nothing that can be done to change this new amendment. I made an agreement with this company years ago and they have reneged on their word. What is there to prevent the credit card company from further hiking and punishing responsible consumers like myself and millions of other cardholders?

    Thanks for your vote!

    Reviewed June 27, 2009

    Chase enticed me into a 3.99% life of the loan credit card offer at 2% of the balance due as a minimum payment. I just received a letter stating that in one month, the minimum will go up to 5%. I cannot afford another $500/month at this time. I feel that they are not honoring their original agreement. I will not be able to make the payments. My rate will then default to a much higher rate. I will not be able to pay that either. They will probably sue, and put a lien on my house. I may be forced to declare bankruptcy.

    Thanks for your vote!

    Reviewed June 27, 2009

    Chase Bank raised the monthly minimum payment on low interest, life of the loan, credit card loan. Chase Bank enticed me into this card by stating it would allow me to pay off my higher interest rate cards first. By now accelerating the monthly minimum payment, they will force me to start defaulting on my credit card payments. Chase's actions are not fair to the other credit card companies who are being more humane on the monthly minimum payment. I should have the right to opt out when a credit card company changes terms on a pre-existing agreement. Chase did not allow me the right to opt out.

    Thanks for your vote!

    Reviewed June 27, 2009

    This increase of minimum payment by Chase Credit Cards from 2% to 5% would require me to come up with $700 more per month in payments and effectively puts my family on the path to bankruptcy in few short months. That's torture, weatherboarding, unfair, even if Chase lawyers consider it legal. I paid 3% transaction fee to transfer balances for fixed rate credit line on the terms offered. That was an agreement as I and hundreds and possibly thousands of other customers understood. Unilateral change of terms of the credit contract on outstanding balances is unacceptable. I was never late on credit card, mortgage, auto account in my life and planning to fight for my good credit rating.

    Thanks for your vote!

    Reviewed June 27, 2009

    Just got my letter in the mail from Chase and my heart skipped a beat. How can they raise my monthly rate from 2% to 5%? When I called them, they told me there was nothing I can do. I never missed a payment or defaulted in any way since I received the card over 20 years ago. Naturally under a different name a.k.a. "first card". I have transferred other credit cards to get the good fixed rate. I have a very good credit rating. I asked if I could opt out and they said there is no opt out option. There is no way I can make the new payment. It will go up more than 250.00 dollars a month. Are they purposely trying to hurt people's credit rating or are they trying to see how many people they can make go bankrupt?

    This is very, very bad business. I know I'm not the only one in this boat. My workplace is getting very slow, I barely have enough money to pay the bills I have now. I can't believe Chase pulls a stunt like this. I have worked so hard to pay my bills on time. I'm getting sick over this.

    Thanks for your vote!

    Reviewed June 27, 2009

    Chase has raised my minimum payment from 2% to 5%. When I called them, I was told that I needed to find an outside source to pay this off for me. I said I would close my account with them and continue to pay as agreed. I was told that wasn’t possible. I have been a Chase cardholder for over 10 years and never paid late and always paid more than the minimum. This will bankrupt me.

    Thanks for your vote!

    Reviewed June 27, 2009

    I received a notice today, 6/27/09, that Chase Bank is raising minimum payment from 2% to 5% resulting in a required payment of over $1000.00 per month. The reason stated is due to APR. I accepted their low interest rate offers and now they have decided to make it very difficult to pay off. The offers I accepted were for low interest rates "for life of loan" and now they are changing the rules. When I spoke with their rude account manager, I was advised to seek a credit counseling service if I could not make the minimum payment and that there was no way to "opt out" of this change. I have had this account for many years and never been late on a payment and have excellent credit.

    Thanks for your vote!

    Reviewed June 27, 2009

    I was contacted by Chase approximately two years ago; they were offering me a low percent interest rate loan guaranteed for the life of the loan. I accepted this offer and borrowed a large sum at 4.99% interest. This week I received a notice that my minimum payment will be increased from 2% to 5% a month. This will increase my monthly payment 150%. My credit score is 835 and I have never been late on a payment in all the years I have been a Chase customer. I called Chase and was told by a rude customer service agent that this was the terms and if I didn't like it, I could close the account. How I was supposed to do this without the financial ramifications? I brought up the fact that when Chase was hurting, our tax dollars bailed them out. Why don't us "little guys" get some mercy when we need it? She interrupted me and told me they paid back the money and to get off the subject since it was not relevant. I was unable to work out any compromise.

    I am married with 5 children all at home. Our only recourse is to try to get a refinance on our mortgage to pay off this debt as we cannot afford the new payment. This will of course end up costing us thousands when it is all said and done with appraisal fees, closing costs, a higher interest rate, etc. Also, it is hard here in Michigan right now even to get a decent appraisal and loan as the state is in such distress.

    Thanks for your vote!

    Reviewed June 27, 2009

    In February, I scheduled my minimum payment to my WAMU credit card, as usual. On March 1, Chase took over WAMU's credit cards. On March 15, my ACH payment didn't go through, although I later confirmed I had available funds and chase had the correct routing numbers and account numbers. I was charged $80 in late fees and check return fees, which I got them to reverse after much arguing. Everything was okay through March, April and May. I carefully monitored them because I know what crooks they can be (if I was in any violation of our agreement, that could change my 1.87% APR to 29.99%). My careful monitoring was to no avail.

    At the end of May, they changed my APR to 29.99% and retroactively adjusted my finance charges for April and May. Although I promptly paid the balance, this little mistake on their part cost me over $800. I'm required by my contract to enter into binding arbitration. From my reading of several articles, the arbitrators are in the hip pocket of the credit cards.

    Thanks for your vote!

    Reviewed June 27, 2009

    On June 26, 2009, I received a notice in the mail from Chase saying my credit card minimum monthly payment would increase from 2% of the balance to 5% of the balance as of August 1st, 2009. This will increase my minimum monthly payment significantly from approximately $600 a month to $1400 a month. I have been managing to stay afloat in this economy and have paid all my bills on time, up to this point. This action from Chase will surely cause a great financial hardship for myself and my family. I have been a customer of Chase for years and have always been on time with my payments. I have a high balance because I transferred balances of higher rate cards to Chase. I did this because the Chase rates were special fixed "for the life of the balance transfer" as long as I was never late with a payment.

    I have a transfer at 4.99 fixed and a smaller transfer at 6.99 fixed. My most recent statement had approximately only $120 added as accrued monthly interest because my fixed rates are so low. Chase hasn't been able to raise my rate in the last 5 years because I have followed their terms. As far as I'm concerned, Chase is doing this to be malicious and to get out of their own terms of keeping my current interest rate fixed and low. Chase is purposely making it near impossible for me to make my new minimum payment by making it so incredibly high. The minute I can't make my new "minimum" payment, my interest rate will soar through the roof and I'm sure they will also tack on late fees. Chase is trying to force hundreds of people like me all over the country to default on their terms because then, and only then, Chase can raise our interest rates on balance transfer we all did that were supposed to be fixed for the life of the balance.

    Thanks for your vote!

    Reviewed June 27, 2009

    I have three credit cards with Chase, all of which carry balances the equivalent of 50% of the available credit. These cards also carry the special 3.99% interest rate for the life of the balance. I received notices on June 25th for two of these cards stating they are taking my minimum payment from 2% to 5% effective with the statement that included August 1st. Until I lost my job eight months ago, I always paid about 5% on the cards in advance of when it was due. Since I have been unemployed, I have cut my payments back to a little more than 2% and have continued to pay before the due date. When entering into the original agreement with them, I read the fine print and understood that they could raise the rates and/or modify the payment terms of the agreement at any time. Despite that, it just doesn't seem quite fair in these tough economic times that they would do something like this. Chase knows that many will be unable to meet their demand for additional money and will ultimately lose the benefit of the low interest rate, as well as their good credit status.

    Thanks for your vote!

    Reviewed June 27, 2009

    Chase raised out the minimum payment from 2 to 5%. We are now going from a family just making it and paying every month on time to a family going under. We cannot come up with the extra $300 per month. We were proud that after unexpected medical costs and taking a second job, we were making progress. Now we are crushed, for no reason other than Chase's greed. Contact your local news! Go to Drudge Report and fill in their "Alert Us" form. This needs to be outed. Chase cannot bankrupt so many people like this. It's unethical and wrong on every level.

    Thanks for your vote!

    Reviewed June 27, 2009

    Just like the other folks, I received a notice a few days ago that my "good until paid off" credit card loans with interest rates of 3.99% and 4.99% on my United Airlines "Gold" Chase credit card will have an increase of from 2% to 5% on the minimum due starting in August. With about $17,000 on that account alone, that will raise my monthly minimum payment from about $310 to about $800. Then today, I received another notice, this time on my APHA Chase credit card stating the same thing. I pay on time and pay more than the minimum each month. It does not appear that in my case, Chase will be charging the $10.00 monthly service charge, probably because so many lawsuits have been filed over that issue. Nonetheless, I feel deceived and am definitely materially adversely affected.

    I am in business for myself and having to come up with 150% more money each month will be extremely difficult to do in this economy. It may have to come out of retirement, and at 64, I do not want to do that especially where I performed my part of the bargain by paying on time month after month and relying on the "fixed rate until paid off" promise, which is worthless if the payoff date is accelerated by 150% after I entered into the agreement, relied on their representations and used the money. I am especially enraged when Chase got so much taxpayer "stimulus funds" which, instead of passing on to us consumers, have pocketed and are now shafting, rather than stimulating, the economy with their tactics. Is there another class action on this in Colorado?

    Thanks for your vote!

    Reviewed June 27, 2009

    This evening, we received a change of the terms for one of our Chase accounts. The minimum payment has increased from 2% to 5%, effective August 1st. We used this card to consolidate our other credit card accounts. This is unacceptable change in the terms. Very few, if any of their customers, would be able to make this type of payment in the current economic conditions. We also received the statement last month allowing us to skip a payment, which of course we did not. If an arrangement cannot be made with the company that is acceptable to both parties, then we'll be forced into defaulting on the account destroying the credit that we have all worked so hard to earn, which will probably lead to another bankruptcy proceeding, which is exactly what this country does not need.

    Thanks for your vote!

    Reviewed June 27, 2009

    They raised my minimum monthly payment from 2% to 5%. I will most likely default on the payment and you can bet if I am able to make the payment, I won't ever use Chase again.

    Thanks for your vote!

    Reviewed June 27, 2009

    Like thousands of others, I received the letter from Chase on June 24th notifying me that my minimum payment due will increase from 2% to 5% on August 1, 2009. My minimum payment is currently $263, which means that it will increase to a little over $650. I will not be able to make the increased payment. If I could afford to pay off this debt that quickly, I certainly would do so. Like the others, I took advantage of the 3.99% APR for the life of my balance. I took advantage of this offer in good faith, thinking that if I upheld my end of the agreement, Chase would uphold theirs. I spoke on June 24th to a customer service rep who told me that there is nothing they could do. I asked to speak with a supervisor, who referred me to the "Hardship Department". I went ahead and applied for the hardship terms, which would raise the interest rate to 6% (this is what they quoted me, but I won't believe it until I see it in writing) and maintain the payments at the current level.

    They told me to call back on Saturday, June 27th, when they will advise me whether my application is accepted or declined. If it is declined, I will have no choice but to default on the balance and ruin the 720+ credit score that I have always maintained. What makes me even more upset is that I have my mortgage with Chase. I have never been late even one time with these people. They are making thousands upon thousands of dollars from me and yet they treat me and thousands of other good customers like absolute dirt. Well, I will default if the hardship agreement is not approved. What other option do I have?

    The one thing I have decided is that I will never, ever, under any circumstance, initiate any business with Chase ever again. They are an immoral and inhuman business enterprise. This is loan sharking, pure and simple. The suffering that this decision will produce is untold. If I have lost sleep over this increase and I have, I can only imagine what others are feeling who have balances much larger than mine. We took their offer in good faith. Where is the good faith on their part? The answer is that there is none.

    Thanks for your vote!

    Reviewed June 27, 2009

    I had transferred $10K worth of credit debt at a low interest rate. Chase has now given me notice on August that my minimum payment will go from 2% to 5%. I am disabled and cannot afford this high rate. I have a very good credit score and I have never been late. I was advised: "This is what Chase needs to do in order to stay in business.” It has nothing to do with my credit history or my interest rate. I closed my card about 5 months ago and do not see how they can make these changes to a closed account.

    Thanks for your vote!

    Reviewed June 27, 2009

    Effective August 2009, with no prior notice, Chase is changing the terms of their minimum payment on their credit cards from 2% to 5%. This will cause undue financial hardship upon so many of their customers that a class action suit has already been started, as well as other legal proceedings.

    Thanks for your vote!

    Reviewed June 27, 2009

    Just as everyone else has stated here, I received my minimum monthly payment increase from 2% to 5% on my first of 4 Chase credit cards. I, too, have never been late and have paid over the minimum each month for years. My balance is also on a promotional rate that was for life. This increase will triple my payment for $400 to $1100 per month and I have recently become unemployed and this will most definitely put us out of our home and in default.

    Thanks for your vote!

    Reviewed June 27, 2009

    I am apparently just one of thousands who just received the "change in terms" notification from Chase. I, too, have taken advantage of low interest balance transfers for the "life of the loan". I have excellent credit and have in no way defaulted on the terms of the agreement I entered into with Chase. It is very obvious to me that they desire their customers to default so that they can legally raise the interest rates. In fact, when I called Chase, they informed me that I could indeed continue the monthly payments I am making if I would just enter into a higher interest fixed rate loan with them. It seems to me that Chase is just resorting to a cheap "bait and switch" tactic.

    I would just as soon sell my soul to the devil! So far, I have complained to the Comptroller of the Currency, the Texas Attorney General, and the Better Business Bureau. It is very simple to complete their online complaint forms and if enough people complain, maybe Chase will have to reconsider. I have also looked into the class action lawsuit brought by a New York firm, but I am not sure if I can participate since I live in Texas.

    Thanks for your vote!

    Reviewed June 26, 2009

    A while ago, I received several promotional offers for my Chase credit card. These offers gave me varying rates from 2.9 to 4.9% for the life of the balance. There was a 3% balance transfer charge for the offers and the payment schedule was 2% of the balance per month. I took advantage of the offers and have been making my payments on time since.

    Today, I received a notice that Chase was raising my minimum payment from 2% to 5%, a 150% increase. For my specific account, this raises my payments from about $250 per month to $625 per month, a $375 per month increase. I don't know many people where a sudden monthly increase of $375 per month can easily fit within a budget. And, it sure won't fit into mine.

    Knowing that this is unaffordable for me, I called Chase to see if we could work something out, where I could retain my 2% per month minimum payment and close the account. This would ensure the money is returned to Chase and would keep the balance from growing. It would also keep me from going into default, which is where I will be headed under this new payment arrangement.

    When I called, I spoke to two separate individuals who told me there was nothing they could do. In fact, one representative told me that the economic climate has changed and they need the promotional offers paid back quicker than the 2% per month provides. I view this as a mistake Chase made when making balance transfer offers. Now, Chase is trying to correct its mistake at the expense of my good credit standing. This is unacceptable, deceptive, and I will not tolerate it.

    Thanks for your vote!

    Reviewed June 26, 2009

    Two of my Chase credit cards have raised their rates from around 13.87% to around 20% in the last month. This is not unlike other credit card companies. The difference is Chase refused to renegotiate the amount, stating that I was sent a letter last month. This letter, which I have not seen, allegedly said I had one month to accept the terms or I would have to terminate the card to continue receiving the 13.87% rate. Additionally, they did not post the notification online where I do my bill paying. Interestingly, there is a notification online for this month's change that cash advances would now go from 3% to 5%. They admitted to having promotional rates for new customers of much less than 20%. However, they were not available to me. I view these business practices as unethical.

    Furthermore, they are probably immoral as well. According to Wikipedia, the clergy were forbidden to lend at a rate more than 1% per month, otherwise it was usury. From the Old Testament: [Exodus 22:25] "If you lend money to any of my people that is poor by you, you shall not be to him as a usurer, neither shall you lay on him usury". I have a feeling that most of us are poorer than the credit card companies. I also stated to the supervisor that it is Chase's responsibility to screen people to determine who is a worthy credit risk and who is not. When they make bad decisions upon whom to lend to, the loss should come from their own profits. It should not be my responsibility nor others to have to make up for their poor business decisions with credit loans that were made under different credit terms - this may be legal, but certainly not right.

    None of my arguments made a difference to my attempted renegotiation. Company policy was adhered to rigidly and I was told there was absolutely no one else to whom to appeal by telephone. The retort stated to each argument I gave was, "I'm sorry you feel that way".

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase informed me today that they would raise the minimum payment from 2% to 5%. I use three of the checks stating my terms would stay the same for the payoff of the balances and I have never been late, missed a payment or anything that would break my agreement. I cannot pay the more than double payment and would have never used the checks had I had known they could. These were guaranteed rates.

    Thanks for your vote!

    Reviewed June 26, 2009

    Minimum payment increased from 2 to 5 percent. Results in $300.00 per month increase. My May statement said I could skip a payment if I wanted, which I did.

    Thanks for your vote!

    Reviewed June 26, 2009

    I too have gotten kicked in the face by Chase again. My good standing account is going to go from 2% to 5% of the minimum balance. When I first heard about Chase doing this to their customers in May, I was told then that this would not happen to me, first lie. Second, I was told that as long as my account status did not change, and then neither would my account. My account went from 6.99% fixed to a "Market Variable" 12.24% rate. That was bad enough but now as an excellent customer. I am getting screwed again! I am sick and tired of this.

    When I called, Paula answered and was very polite. I too was the same to her. It is not her fault but she did transfer me to Adam in account relations or something of such and this was a different story all together! I might as well been talking to a wall. I would have gotten better results. He was very cold and basically could not care any less about what I was saying.

    Thankfully, my payment is only a few hundred dollars a month under their new plan, which is not fair. I too have low fixed interest rates that cannot be changed by Chase, so this is how they want to change them by making us default! What kind of curd is that? We didn't have a choice at the billions that they got our tax money and we get no choice now!

    I was told by Paula, bless her heart that this too was impacting her family and she doesn't see how people can afford it. I agree! She also told me the exact reason this is happening. It is because I owe a balance on a 2.99% fixed rate that can never ever change unless I default. Adam on the other hand is just another puppet to the man. He says this is totally untrue and it is just happening to everyone. Whatever! When I told him what I was told, he said that the previous person was a liar. What a jerk. I asked for his boss and was told he didn’t have one. Sure like you are the president of the bank, right. I was told that I could call back and talk to someone else.

    I don't see what calling again will do except raise my blood pressure! I have never missed a payment, maxed out my card, paid less than the minimum and this is how I get treated! Credit reform cannot happen fast enough. I too am impacted be the financial crisis the world is in and cannot afford this! I want to join in a class action lawsuit when one is started! I will also contact all my representatives and let them know how it feels and how it will hurt my family.

    Thanks for your vote!

    Reviewed June 26, 2009

    I received a letter today with the change in terms notice. My minimum payment on a $10,000+, very low interest credit card account is moving from 2% to 5% of the end of the month balance. I have been paying on this account religiously for many years. Gradually, it has dropped from over $20,000 to the current balance.

    Eligible for first time homebuyer status with the federal government, I took out an FHA loan to buy a home. Obviously, I was unaware that such a change on my minimum credit card payment could be made or would be made when I was being approved for the mortgage. The bank that made my mortgage probably would have lowered my preapproval amount if they saw an extra $300 in minimum monthly payments added to my debt to income ratio.

    Chase's actions place my mortgage picture into a subprime category overnight. I was told by Chase that it was "a very tough decision for them", that it was made "because the bank is having financial difficulties in the current economy". I was also told that "Chase has the right to do this" and that perhaps I should "seek credit counseling" so a third party could negotiate a lower payment for me with them. I was also told that there was nothing else that I could do about it.

    As with others that have written complaints, one month earlier, Chase informed me that my record with them was so good I had earned the opportunity to skip a payment.

    Thanks for your vote!

    Reviewed June 26, 2009

    I was called several times by their sales people asking me to transfer balances for their low fixed rates for life. I was putting two kids through college on teacher's aide pay. My husband was maxed out so it became my responsibility, but I got parent loans at 8% so these sounded really great and I transferred the loans. I never paid late and always paid a little over the minimum payment. Now, they have over doubled the percentage of that payment from 2% to 5% in these very tough times. My kids have both taken on what they can and I still have one in school for two more years. I can't make these payments, no way! So now, my good credit is going to be history!

    Thanks for your vote!

    Reviewed June 26, 2009

    My situation is the same as others. I have read they doubled my payments to which I have to make a choice: come up with the extra cash or let them ruin my credit that my wife and I have taken over thirty years to build. I was out of work for over 5 years working odd jobs - what ever it took to support us and keep our credit in tack. I'm a senior citizen. I lost my house, used up my retirement, and finally have a decent job and starting a new beginning. We managed to keep everything intact with one missed car insurance payment that wasn't a big deal and it was taken care of - just an oversight.

    My credit history is excellent. I believe Chase received bailout money and wants to take advantage of folks that thought they were making a smart move but at the cost of ruining someone’s credit rating - which is used for just about everything nowadays. I said I was a senior citizen, so how many years do they think I have to work? With a credit that is bad, who says I'll be able to get a job again. If I lose this one, is there a good chance because of the economy? It certainly doesn't look rosy for us. I can think some people live knowing they have done this to people. Okay, so I take full responsibility for my choices, but I didn't think I was going to get the "bait and switch". Oh, but you did read the fine print? Yes, but the deal was till the balance was paid off and I certainly wouldn't have bit if I knew they would pull something like this. This might not be a bait and switch, but I'm sure it was built into their agreement and it sure feels like it.

    Thanks for your vote!

    Reviewed June 26, 2009

    I found out today that Chase is raising my minimum payment from 2% to 5%, which will raise my minimum payment from $567 to $1400 per month. If I don’t pay that, then I lose the promotional rate. The only thing that the customer service rep said she could do was give me the numbers to a credit counseling service. I have never been late on a bill; in fact, I usually pay more than the minimum payment every month. I spoke with a supervisor and she told me to contact the hardship department at Chase and maybe they can help me. Funny, I wasn't in a hardship until they made this change. I don't have an additional $900 in my budget. I have 3 children and currently going through a divorce. I have absolutely no idea what I am going to do. How sad it would be for me to have to file bankruptcy and then they wouldn't get any of their money.

    Thanks for your vote!

    Reviewed June 26, 2009

    I found out this week that Chase has increased my minimum credit card payment from 2% to 5%. I had consolidated much of my credit card debt to Chase because of its favorable rates. I understood its then-current terms and now my minimum monthly payment has jumped from $430 to $1,080. I have been a Chase customer for over ten years and have never been late with a payment. I have a family of four and I do not have the funds to pay for this increase.

    I talked to a Chase representative today and they absolutely will not help. She informed me that in order to bring monthly payments back down, I must close the account and accept their new loan terms, which amounts to a five-year loan with an interest rate of 15.99%. I have no choice but to take this offer. The monthly payment is $532, still a 20% increase over my current payment. And you should see how Chase has ruined our Washington Mutual branches. I can’t believe these practices are still legal and permitted. Somebody? Anybody?

    Thanks for your vote!

    Reviewed June 26, 2009

    In 2006-2007, I transferred about $30,000 in higher interest debt to two Chase Visa credit cards to take advantage of the low fixed balance transfer rate of 4.9%. I have been making my payments on time for over two years. This week, I got a notice that the minimum payments would increase from 2% of the balance to 5%. My payments went from $400 to $1,000 per month. I had relied on the 2% minimum remaining constant when I contracted for the purchase of my car, rent of my house and repayments of other loans. Now that the minimum has increased from $400 to $1,000 per month, I won't be able to make the payments. I believe the bank is deliberately making it difficult for me to make the payments to force me into default so it can capitalize on the unconscionable 24% default interest rates.

    Thanks for your vote!

    Reviewed June 26, 2009

    In 2006-2007, I transferred about $30,000 in higher interest debt to two Chase Visa credit cards to take advantage of the low fixed balance transfer rate of 4.9%. I have been making my payments on time for over two years. This week I got a notice that the minimum payments would increase from 2% of the balance to 5%. My payments went from $400 to $1000 per month. I had relied on the 2% minimum remaining constant when I contracted for the purchase of my car, rent of my house and repayments of other loans. Now that the minimum has increased from $400 to $1000 per month, I won't be able to make the payments. I believe the bank is deliberately making it difficult for me to make the payments to force me into default so it can capitalize on the unconscionable 24% default interest rates.

    Thanks for your vote!

    Reviewed June 26, 2009

    In 2006-2007, I transferred about $30,000 in higher interest debt to two Chase Visa credit cards to take advantage of the low fixed balance transfer rate of 4.9%. I have been making my payments on time for over two years. This week, I got a notice that the minimum payments would increase from 2% of the balance to 5%. My payments went from $400 to $1,000 per month. I had relied on the 2% minimum remaining constant when I contracted for the purchase of my car, rent of my house and repayments of other loans. Now that the minimum has increased from $400 to $1,000 per month, I won't be able to make the payments. I believe the bank is deliberately making it difficult for me to make the payments to force me into default so it can capitalize on the unconscionable 24% default interest rates.

    Thanks for your vote!

    Reviewed June 26, 2009

    As you know, Chase raised the minimum payment from 2% to 5%. I don't know many people, including myself and my husband, who can afford this increase in today's economy. We may be forced to use a debt settlement company or file bankruptcy.

    Thanks for your vote!

    Reviewed June 26, 2009

    Ah, remember when you got those offers in the mail telling you to consolidate your bills and put them on a Chase Credit card so you would have more breathing room financially every month? Wow, there is not going to be much breathing room now with them hiking minimum monthly payments from 2% to 5%! Chase will probably put me under starting in August, just like everyone else they have scammed on their low "special offer" interest rates. Like others, I have never been late on my payments. I always paid over the minimum and to top it off, I also have my house and car financed through Chase. So much for treating your customers well. I will try to struggle to pay their ridiculous minimums (not easy being a single mom with 3 kids) and then I will never use any of their financing ever again.

    Thanks for your vote!

    Reviewed June 26, 2009

    Today in my mail was a notice from Chase that they are increasing the minimum payment percent on my credit card balances from the current 2% to 5%! That is an approximate 300% increase, to take effect in approx. 40 days! My $177 monthly payment increases to $428/month! How am I supposed to absorb this increase in 40 days!? This is adding insult to injury in this bleak economic environment. It should be illegal; but probably isn't.

    Thanks for your vote!

    Reviewed June 26, 2009

    Insane increase of my minimum payment due, I cannot afford this, 15 years of no late payments thanks for being prompt. Now, I am considering never paying again, I can’t afford it. I'll just pay a fair company. Banks are lending no money right now, I tried 9 of them and I have a 700+ credit score. I'm broke due to my wife's illness and a horrible economy. I am struggling to pay my wife's on going medical condition, no credit card may mean no doctors or testing, she could potentially die! One test will already bounce due to them cutting my limit by $6,000.00.

    Thanks for your vote!

    Reviewed June 26, 2009

    I received a disclosure in the mail informing me that my minimum monthly payment would increase from 2% of the balance, to 5% of the balance. As a result of this increase, my monthly minimum payment will increase from $280 a month to $695. I might understand this if I had adverse credit but I have 24 years of zero late payments. I needed this promotion because I went through a divorce with 3 kids in college and received possession of my house which needed much repair.

    Thanks for your vote!

    Reviewed June 26, 2009

    i have worked 37 years to keep great credit and planned to retire next August by selling my house and using that money to pay off Chase. I accrued the debt by getting the house ready for sale. Now, I have no equity in my house, even if I could sell it. My husband is working 32 hours instead of 60 like last year, and I have no option for overtime. Now, Chase wants to pay $660 more a month than I am now paying.

    The news said they are required to raise equity from investors (us)? and raise debt without a government guarantee (us)? to buy back the warrants to break the final ties to the bailout program that puts limits on executive pay. If someone comes up with a class action suit, please post it on this site. I'm sure all of these decent people would be so grateful.

    Thanks for your vote!

    Reviewed June 26, 2009

    I too have the same issue. I closed out credit card accounts to consolidate to a 4.99% interest rate at a minimum payment of $345.00 a month. I am trying to pay the thing off. I have a credit score of 740 and was never been late or never paid late. And now, I'm am unable to afford the 2 to 5% payment jump. I am angry that they can get away with this. It is making me seek to transfer to another card, when it should've been for the life of the loan. Now, all credit card low interest rates are short term and crazy high rates! This could force me to default and ruin my credit. I am so angry. I could see a 1% increase, but to more than double my payment, it is unrealistic for most to be able to make the payment if they consolidated bills. Who can we email or call to address this issue?

    Thanks for your vote!

    Reviewed June 26, 2009

    We are Chase card members and we recently received a notice of change to our credit card agreement. Effective August 1, 2009, our minimum payments are going to increase from 2% of the balance to 5%. We are small business owners and we’re struggling in this economy. We have two Chase cards with life of the balance at 4.99%, and one more recent Chase card at 2.99% with a 12-month introductory rate which will end April, 2010. Our payments on those three cards are currently $300.00 and will now be $750.00. We have always paid on time and have never been late or defaulted. We only used these cards for the balance transfers and have never used them for purchases.

    We have spoken to Chase customer service reps and their managers and have been told multiple times that they can make no exceptions to the 5% increase. We are upset and angry. Chase received a stimulus package and is still going after the card members with low APRs that helped build its business. Chase seems to no longer its value its card members. How can Chase be able to execute this outrageous increase?

    Thanks for your vote!

    Reviewed June 26, 2009

    I received a notice today that our minimum was going from 2% to 5% on August 1st. I called to ask about an opt-out or other options and was told that there were none. I transferred balances in the past few years to consolidate my bills and take advantage of promos that Chase offered. Now, I have to go from paying $420 a month to over a $1,000. I was having a hard time before. There is no way I can make payments now.

    Thanks for your vote!

    Reviewed June 26, 2009

    I received a notice that my minimum payment was being raised to 5% from 2%. Apparently, they are doing this to everyone who took out a low-rate loan with them in the past few years when they were using them to attract new business. I was paying $200 a month. Now, I will be expected to pay $500 a month. I have so far talked to two people and I was told by the "supervisor" that this was due to new federal regulations and, therefore, I do not have the option to opt out of the change, which is standard procedure. I seriously doubt that. I was put on hold for about 6 minutes until "Roland" came on and collected a lot of information, promising to put me into a different account that "could" have an even lower APR. In the end, he got me into the "balance liquidation" program, a "five-year" repayment plan at 6% which I accepted, but not happily.

    Unless I agreed to the new program, I would be forced to pay back $500 a month on a low interest loan when I was currently paying off $200 a month. The whole point of using the low interest loan to pay off higher-interest cards was that we would then be able to do better financial planning. Essentially, they are trying to force me back into a higher interest rate, which is what they did.

    Thanks for your vote!

    Reviewed June 26, 2009

    I was offered a 3.99% transfer until paid in full. Chase is increasing my payment to 5% as opposed to 2%. My payment will go from about $200 to $560 per month. The $200 was in my budget amount, but now I do not make enough to pay this bill. I can see a 1% increase, but this is just ridiculous. The banks are being bailed out, but what about us everyday people out there who are already struggling?

    Thanks for your vote!

    Reviewed June 26, 2009

    We've been loyal cardholders for almost 15 years and we never made a late payment. We had a new home and with the low interest rates, we ended up using the card for our yard, landscaping and driveway. With a $12K balance, our payment would jump to $640.00. My wife and I called them 3 times to try and discuss financial hardship. We are barely making ends meet now and would never be able to make that payment. We have a family to support. My wife spoke to someone who claimed he could help by offering us this “program” for 5 years until the balance is paid off at 0% interest. He also stated that it wouldn't affect our credit rating (which is excellent). We will have an answer in a few days. I'm just waiting for the shoe to drop. We have got to put a stop to this! We will participate in a class action suit if need be.

    Thanks for your vote!

    Reviewed June 26, 2009

    I have a balance of $19,100 on my Chase Mastercard. My husband and I used this card to build a garage, since the rate was low (less than 5%) and the payments were only 2% of the balance. We just got the notice stating that we now must pay 5% of the balance every month, taking my payments from $397 to something like $977. We will probably have to default on this loan, which will ruin our excellent credit. This is totally unfair.

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase raised our payments from 2% to 5% on 2 cards. We are in the same boat as everyone else--with good payment history, never late, and always pay more than minimum. Unfortunately, after 7+ years of doing everything in our power to pay down debt, including working 2 jobs each in excess of 70 hours+ a week apiece, we are now filing for bankruptcy. They will not work with us. They say we can keep our payment and pay 15% interest, thus making no progress on principal or we can pay in full by August 1.

    I wonder if they have thought of the impact on the economy in the long term of causing people to default. We have 2 other cards that are going to get the short end of things when we declare BK, because if we don't list them then when our score goes down, our interest goes to 27% on those cards.

    We made some irresponsible decisions as very young newlyweds and then had started to straighten out the mess when one of our children ended up in the hospital at a time when my husband had been laid off. So we had no insurance. We worked with the hospital on the bills, until they wouldn't work with us anymore. And then we got the LOB offer from Chase. Unfortunately, we took that as an opportunity to take care of things.

    Oh well, everyone is healthy now, and people survive through bankruptcy. After years of being underemployeed in a really poor economy, we don't see any other way. The attorney cannot believe we held it together as long as we did, and we would still be plodding along if Chase hadn't done this or if they had given us any way to opt out.

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase Credit Card has increased minimum payment from 2% to 5%. This is a violation of the truth in lending law. I call it the old "bait and switch." When I called Chase, I asked the representative if I could speak to a supervisor about this issue. The representative told me that she would lose her job if she transferred me to a representative about this particular complaint.

    I have never been late on a payment, and I usually pay $20-30 more a month than the minimum. However, they want to increase my monthly payment from $290 to $650.00! I am going through a divorce, and I live in a one-bedroom apartment. And my credit card fees were not a result of frivolous behavior but necessary expenses. I have to have a roof over my head, and if it means defaulting on this, then Chase is going to lose in addition to ruining my credit.

    Thanks for your vote!

    Reviewed June 26, 2009

    I received the same increase in minimum payment and went from 2% to 5%. There are many complaints, yet they care not a bit! I talked to two different women who understood and couldn't do a thing! They promise this term of APR, making people choose this card over higher ones and then they turn around and make this go from a comparable 5-year loan to a 12-month loan! Wow! We are not late, yet they wanted to get more from us so they will. I have not read anywhere on my terms where they could do this. Someone, please help us! Payment will go from $321 a month to $840 a month. I can not pay this!

    Thanks for your vote!

    Reviewed June 26, 2009

    They raised our minimum payment as well. We transferred all our high-interest cards to this one at 3.99%. Before I made the transfer, I even confirmed with them by phone what the minimum payments would be. We've had this account since 1986. I have never in my life been late making a payment on anything, but this August that will all change with the 5% minimum payment.

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase is also trying to bankrupt me by raising the minimum payment due on a lifetime low interest rate. I have $15,500 on the card of balance transfers. If I had known that they were going to do this, I would have left the balances with other creditors. This should be illegal.

    Thanks for your vote!

    Reviewed June 26, 2009

    We also have been given the Chase credit card notice of our minimum payment being increased from 2% to 5%. We, too, have been with them for many years. We always paid on time and all of our balances are on promotional rates for the life of the loan. We only use the credit we can afford. If when we signed the promotional checks the minimum balance due was 5%, we would not have borrowed that much because we couldn't afford it. I can't believe this could be legal. They’re going to send many people into bankruptcy. Like many others, we're stretched to the limit and now they changed the game. We have filed a complaint with the Federal Trade Commission and were told by the representative that the more people that call, the more likely they will investigate. Please give the FTC a ring. It only takes about two minutes.

    Thanks for your vote!

    Reviewed June 26, 2009

    I received notification from Chase indicating they will increase the minimum payments from 2% to 5%. I never heard any thing about that from my other credit card company. Is this going to be a new law? And how the consumers will manage that with the economy going down and now that people are losing their jobs? I never was late on my payment. It seems like it does not make any difference if you are a good customer or bad, especially after the new law that they cannot increase the interest rate without notification. When I called for assistance, the only thing they can do is to send me to one of their companies for debit consolidations. I did not call to say I cannot pay; on the other hand, if all the credit companies do that, then it will end by every one getting in default with their payments because it’s going to be too much to pay every month, especially in my case. I am trying to pay off these credit cards. Thanks for your assistance.

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase raised minimum payment by 150% overnight, causing an average of 4.5%, fix for life balances that they heavily solicited me to transfer to be paid back at an unreasonable pace. After about 6 years of mindfully paying back more than the min payment required, they are just about guarantying the smartest and most loyal base of their consumers to default. This is unacceptable, not being litigious by nature, having never been party to any lawsuit ever. I will actively seek out whatever class action suit is brought against these guys, who seem to make the rules up as they go.

    Thanks for your vote!

    Reviewed June 26, 2009

    I just received a letter from Chase saying my fixed loan with a 2% min payment is jumping to 5%. I spoke to their customer service and was told I can pay it off by August 1st. If I could pay it off, I wouldn't have it. My payment is increasing from $465.00 to $1,050.00. I don't have that extra money! It is going to ruin my credit. I live in an apartment so I can't get a home equity line of credit. I don't have an extra $600.00 a month to put towards this bill. I have always paid on time and over the minimum balance. When I signed up for this card and transferred my balances, I was told as long as I didn't go over the maximum offer and paid on time, my offer would remain the same.

    Thanks for your vote!

    Reviewed June 26, 2009

    I just received notices today that two of my Chase credit card accounts are going from a 2% minimum payment to a 5% minimum payment as of August 1st. I transferred a lot of debt over to these accounts because they offered me a low fixed interest rate for the life of the balance. This has more than doubled my minimum payment obviously. The account manager was quite cold and rude. They sound like they are all scripted to say the same thing. My choices are to transfer the money to another company (hence, higher rates and this will probably lower my credit rating) or not meet the minimum payment and therefore go into default and my rates will go to the default rate.

    I'm appalled. I have been a Chase customer for years and have never been late with a payment. "The company" apparently has had to do this because of their rising costs. I was told all of these things by the account manager. She also told me that the lawmakers can't do anything about it. I hope this all makes sense because I am extremely angry right now. I feel it is unjust and I really question the legality of it. Please somebody do something! I am willing to participate in a class action suit!

    This will completely strap me budget-wise. I'll have to do some major juggling with my finances and this will definitely lower my credit rating. This will not benefit anyone in the current economy. It will only add to the strain.

    Thanks for your vote!

    Reviewed June 26, 2009

    I have 4 Chase credit cards. minimum monthly payment increased from 2% to 5% on 3 of the 4 cards. One has a balance of $23k and now my payment is $1188 a month! They did this because I had the low APR and have not defaulted, so this is a way to get around not being able to raise your APR. This should be against the law as they do not specifically state they can do that. I was told that when it says they can change the terms at any time as long as they provide you notice, that this means adjusting your minimum payment rate. I have a combined increase of $1200 over what I already pay between the 3 cards, and nowhere to transfer the money to! My credit score is above 700 now but may not be for long!

    Thanks for your vote!

    Reviewed June 26, 2009

    My minimum payment of 2% was raised to 5% without notice. It seems to be a breach of contract, if not, in very poor taste given the hardship this causes myself to endure in an already precarious economic environment. The credit card regulation cannot happen fast enough.

    Thanks for your vote!

    Reviewed June 26, 2009

    I had a $4,000 transfer done for a set 3.9 percent as long as I did not violate any terms of agreement. My payback amount was 2% for the life of the loan. I did not miss one payment and always paid $100 per month, which was over the minimum payment required. Now, owing about $2,400, I just received a letter informing me that beginning in August, the minimum payment will move to 5% from 2%. It is obvious they are trying to cause all those low interest loans they made to default, thereby raising the interest rates to 19% and higher. How unethical! I am just so glad that I don't owe more. I can't imagine a $10K balance payment jumping from $200 to $550 basically overnight. That would cause me to default! I will be part of any class action suit just for the principle that I kept my end of the bargain, while Chase has miserably failed. They will no longer have any part of me or my families' business.

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase has raised my minimum payment from 2% to 5%. I cannot get through to them in a reasonable amount of time. I work and thus far, have not had the time to sit on hold on the phone for hours waiting for them. I too received offers of low interest rates that would not change and transferred other debt to my Chase accounts (3). In my opinion, this was classic consumer fraud of bait and switch. I too cannot pay the huge increase that they now expect. Chase seems to be doing everything on their power to wreck more havoc on the American economy. How many people out there will now lose everything they still have left? Where is Obama on this? How about some stimulus for the middle class and a little help? I have always paid my bills on time and at least, the minimum. I am now being terrorized by Chase. Their executives need stiff jail time for this fraud on the American consumers.

    Thanks for your vote!

    Reviewed June 26, 2009

    I accepted low fixed rate balance transfers. I have also paid on time and normally more than required minimum payment. I received notice that my minimum payment would increase from 2% to 5% of my balance effective August 2009. I was told nothing I could do about it. I asked what is going to stop them from another increase. No response. This is just one month after I received a “no payment required” on this account for my excellent payment record. My other Chase card, they took away all my available credit so now it appears that I have maxed out on that credit card.

    Thanks for your vote!

    Reviewed June 26, 2009

    I got a notice on 6/25/09 that as of August statement, my minimum payment will go from 2% to 5%. My credit card payments were $675.00 a month, now they will go to $1714.00. That is a difference of $1039.00 a month. This will force me into bankruptcy. This is going to cause more people to foreclose on their homes and be homeless. Is there anything anybody can do? This is just great for the economy. Chase already had raised our interest rates. I had perfect credit with them. Is this because they told us we could skip a payment with no penalties or bad credit references. They set their customers up to jack up their minimum payments. Legally, is there anything that can be done?

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase sent me a notice changing my minimum payment from 2% to 5% on a balance that they baited me into by offering me a low interest rate to transfer balances. They basically changed what was just over a 4 year loan into a 20 month loan with the express purpose of getting me to default on the contract so they can raise my interest rate.

    I have never missed a payment and I always pay more than the minimum. I would be very interested in joining any class action lawsuit that might be brought up. They raised my minimum payment from $340 to $850 so they can try and make me default so they can raise my rate. I guess I'll have to decide between feeding my household and paying Chase this ridiculous minimum!

    Thanks for your vote!

    Reviewed June 26, 2009

    Credit card account was closed, in their words, for lack of use, without any prior attempt to notify us that if we wanted to keep the account open, we needed to use it more frequently. The action they took is with total disregard to the negative impact it has on a customer’s credit rating. My wife and I have a FICO score in excess of 730, but this will reduce our credit rating for doing nothing wrong ourselves. This activity needs to be legislated against.

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase is attempting to raise the minimum payment on my account all at once from 2% of the remaining balance to 5%. This is a 150% increase in payment that I will not likely be able to manage. I will likely be forced into bankruptcy instead of being able to make $1,300+ payments per month.

    Thanks for your vote!

    Reviewed June 26, 2009

    We are in the same boat as the thousands of other people with excellent credit, who are being scammed by Chase, who got help from the federal government. We built a house last year and due to the excellent fixed rate of 3.99 for a balance transfer, we put a portion of our building, which costs $25,000, on the Chase card as a balance transfer.

    Our payment at 2% minimum is $500 and we were paying an extra $100 to pay down as we could afford. My minimum rate now is 5% or $1,250 per month, which we cannot afford. Chase, as every one here knows, is not allowing discussion as it came from the top. There is no one to work out hardship or any other type of settlement. The option for some of us is to let our credit rating go in the toilet and make as much noise as we can with our representatives, senators, executive branch, newspapers, etc.

    Regardless of the fine print these contracts state, Chase is a predator, an example of capitalism at its most decadent and morally devoid level. Chase has been allowed to buy up the competition, and is now using its leverage to gut its most loyal customers in this troubling economy. My wife called Chase three times to try to talk to someone, and on the third call was asked why she was calling again when she had already called twice. This reminds me of the antagonists in a Grisham lawsuit movie where you would love to see the devil in the guise of Chase. Let's make some noise!

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase is the most crooked company I have ever come across in my life! I was a good customer of WAMU for several years when I was all of a sudden switched to Chase Bank without notice. They raised my interest rate from 9.9% to 29% for no reason! They changed my due date without notifying me and charged me several late fees. I have always paid more than the minimum payment through WAMU on the same date each month. After calling to get some answers for the switch, I was given very poor customer service. I was hung-up on twice, and had to wait over 30 minutes to speak with a supervisor. After waiting to speak with this so-called supervisor, she was even ruder than the two reps that I had spoken to! She told me she wouldn't help me and when I told her I would cancel my card if this is the service they gave, she said, "Whatever floats your boat!"

    This is absolutely ridiculous! They need to be stopped and shut down. After being an honest customer, paying my bills on time each month, and trying to be a good citizen, I am treated like this. We as the taxpayers are bailing them out and they turn around and treat their customers like dirt. This is disturbing and should be illegal. My family is struggling to get by. With my husband's hours being cut from the bad economy and now with this mess from Chase, we are living paycheck to paycheck. What happened to this country? Money and pure greed, that's what.

    Thanks for your vote!

    Reviewed June 26, 2009

    I got a change-in-terms letter stating that they are raising our minimum payment percent. It will go from 2% to 5% in August. This is a difference of over $400 a month just on that one card. Like everyone else, we had a 2.99% fixed rate, and have never been late on a payment. We are already strapped for money because my husband has been laid off since December. We also have a kid in college and can't seem to sell our house. This just made things worse and by the judge of things I'm not in it alone. This is very, very sad! I cannot believe I'm living in America right now.

    Thanks for your vote!

    Reviewed June 26, 2009

    Just like the other complaints, my minimum payment went from 2% to 5%. The payment has now gone from about $520.00 per month to over $1,200.00 per month. I explained that the new payment was not affordable. After I spent over an hour on the phone and talking to 4 different people, I was given an alternative: cancel the credit card, go on a five-year payment, and increase my interest rate from 4.99% to 12.99% per year. My monthly payment would only increase a little bit, but JP Morgan Chase would still get more money out of me. I have a fixed rate for the life of the loan at 4.99%.

    I do find this incidental to the recent Congress enactments where credit cards companies are to undergo increased procedural changes in interest rates. And since most of the complaints on this website are dealing with fixed rates, it would seem like a viable workaround to the Congressional changes. And I find this change unfair to the consumers, when the government is trying to help consumers only to have big business find additional loopholes to keep punishing them.

    We have paid timely since transferring and locking into this loan. And the packaging detail on the increase was less than sufficient when they are more than doubling my monthly payment. It looked like a flimsy ad for a lawn service, which could be easily overlooked. In short, we feel our options are now limited.

    Thanks for your vote!

    Reviewed June 26, 2009

    If a class action should arise, I am a very willing participant. I have $25,000 balance transfer for life of the balance. Arguably, the monthly payment formula that had been in use just arbitrarily jumped 150% and is a material breach in contract. I am contemplating filing Chapter 13.

    Thanks for your vote!

    Reviewed June 26, 2009

    I'm just another one of the seemingly huge number of people that have recently had the minimum monthly payment on their Chase credit card increase from 2% of the balance to 5%. Like others, I pay at least the minimum payment each month on time. In fact, the last statement I received indicated I didn't have to make any payment this month if I didn't want. Wow, I thought I must really be a valued customer. I did pay about half the usual payment though because I wanted to keep working on the balance. Man, was I surprised to get the important notice today! They want to increase my minimum payment from about $300 to almost $800. Like many other people, if I could afford that, I'd already be paying that much. The interest rate is 3.99% until the balance is paid off, so I'm sure they want me to pay it off and then charge it back up with a higher interest rate.

    I used the card to transfer some funds that I bought a rental house with, so I have been treating the balance like a mortgage debt. I use the monthly rent payments I receive to pay the balance down. With the new minimum payment, there's no way I can raise the rent to cover the increase. Chase is forcing their responsible payers into the same financial situation that many morgtage companies did when they offered teaser rates, except Chase agreements provided no indication of future payment changes if you kept your bill current.

    Thanks for your vote!

    Reviewed June 26, 2009

    Today June 25th 2009, I opened my mail and saw a notice from Chase credit card stating important notice enclosed. I opened the notice and it stated that my min payment will increase from 2% to 5%. My min payment on a balance of $45,000 was already $900.00 per month, and now it will go up to $2,250.00 per month?

    I called Chase and was told by Victor ** that Chase is simply not making money on my account. I asked Victor, I can't pay the $2,250.00 per month. Victor stated to speak with Special Solutions. I asked who they where, he stated they are the collection dept. I stated, “Why would I need to speak to them when I never had a late payment or even near my limit?” He stated he understood, and that this would offer me the opportunity for a lower payment, but the interest rate will increase from 4.99% to 21.99%.

    Shaking my head, I asked what it would do to my credit report. He stated it will show, I have a financial hardship and can't pay my min payments. I asked him, why would Chase try to ruin a good borrower who has never missed a payment? He stated it's happening everywhere. I then asked him, I may lose my job with late payments. He said then make the min payments.

    Chase credit cards have steers me in a direction I never would go. Chase credit cards have abused their role in acting as an ethical lender. My balance I was paying off was transfers, and now Chase figures they’re not making enough money, so raise the payment to $2,250.00 and capture the money and reinvest it out at 21.99%. Chase has no regards to my great credit standards and is acting without regards to the consumer. Feel free to call me at ** or e-mail at **.

    Do not let Chase do this to you or your family. Fight and file a law suit, in MA it's a 93A, triple damage, but this is not enough. Feel like you’re being pushed to bankruptcy, ask yourself this, would you do it if it wasn’t for Chase? If not, file a law suit. I did ask one last question? Why would Chase do this to me when I have been a member since 1993 and never missed a payment? Imagine, all our tax dollars given to them and they screw us but hard anyway. I will fight to the end, join me. I am looking for the very best attorney to file a law suit. I will go 50/50 with you. Do not let this happen!

    If my credit gets reported late, I will lose my license to perform my work. This will have a cost of losing my home, and for no good reason. Other credit agencies will shut off my lines of credit or worse. Nothing good comes from this.

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase Bank has raised their 2% minimum payment on my credit card balance to 5%. This is going to ruin my credit that I have worked hard to establish for years. As you can see, it will raise my payment more than double. I don't see how this can be legal! My credit will be ruined as I can not afford these payments. I will not be able to pay them and they will sue me.

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase Bank raised their minimum monthly payments on credit cards from 2% to 5% effective with their August 2009 statement. A two and one-half times increase in the minimum payment is a very steep and rapid increase for most card holders to manage. It seems as if this is a deliberate means to avoid future legislation that will curtail their profits. And it is as if the taxpayer is not already in enough trouble with the economy, unemployment, federal debt, and future taxes from local, state, and federal sources. All this will do is hasten card defaults for the bank, not improve their balance sheet!

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase increased the minimum payment on my credit card from 2% to 5%. I was told by Linda, a supervisor, that only low-interest cards are being targeted with this change. Sixty-eight percent of my balance is currently at 3.99% and the remainder is at 6.99%. I was solicited heavily to transfer my higher interest rate balances to these lower rates. I have never missed a payment and routinely pay more than the minimum payment.

    I do not recall ever agreeing to an open-ended minimum payment clause, and I have requested a full copy of my agreement with itemized changes and the date the change occurred. In fact, I have an October 2005 "important notice," which expressly states the minimum payment is the larger of 2% or 1% plus fees and over credit line amount.

    I'm appalled by the greed and self-destructive nature Chase has exhibited. I'm very fortunate, because I'm able to pay my balance off immediately, and I hope I never have to give another dime to Chase or their affiliates. But I am really concerned about the hundreds of thousands of families that will have to figure out how to come up with a 150% increase in their monthly payment or risk having their interest rates climb to obscene rates! The people behind this scheme are evil!

    Thanks for your vote!

    Reviewed June 26, 2009

    They raised the minimum payment from 2% to 5%. I signed up for a lifetime 3.9% APR. Payment is rising $524 a month from $354 to $870 a month. I can't afford this increase. I talked to Matt ** from Chase, and he told me "There is nothing I can do for you."

    Thanks for your vote!

    Reviewed June 26, 2009

    Chase Bank raised its minimum payment from 2% to 5%. They had sent me special offer checks of 4.99% interest for the life of the loan. I consolidated by debt, so that I now have $25,000 on my Chase card. I have a minimum monthly payment of $500. This means my minimum will be raised to $1250/month. I cannot pay that. Like many other Americans, I am financially strapped right now, and potentially losing my job. It appears they want me to default on my card, so they can raise the rate, and charge me additional fees. How is this fair? Someone needs to address this, as I am sure there are many hardworking people like myself that will not be able to pay their minimum payment if it increases. This should not be allowed by our government. The credit card companies need to be held accountable on this.

    The economic damage is that I will not be able to make my monthly payments, which is devastating to me. I always pay my bills although sometimes it is hard. Chase will begin to charge me fees and a higher interest rate, which is not warranted, as I have always been a good customer. I may have to declare bankruptcy, as I am on the verge, but have been trying not to go that route.

    Thanks for your vote!

    Reviewed June 26, 2009

    As with others who have posted, I too have had my minimum payment raised from 2% to 5%. I also took advantage of a low fixed rate for the life of the loan. I have always paid over the minimum amount, but not that much. I have read the new credit card bill that was passed this year. It does not seem to address this issue. My minimum payment will go from $168. to over $400 a month. The consumer rep I spoke with said that I should be glad because my bill will be paid off quicker. She also informed me that there was no one to speak with to renegotiate. If any of my other credit card companies do the same, I will be unable to pay at all.

    Thanks for your vote!

    Reviewed June 25, 2009

    I am never late. I pay more that the minimum on my cards and Chase is going to raise my minimum payments from $800 to over $2200 a month. Chase told me I needed to find alternative financing. With credit being closed down, what is that supposed to mean? We are mad as hell and we are not going to take it any more! Let’s start a campaign to pull our money out of Chase. How about a few picket lines? We are the people that bailed them out! Who is going to bail us out?

    Thanks for your vote!

    Reviewed June 25, 2009

    Chase has increased my monthly minimum payment from 2% to 5%. My husband and I have two cards through Chase. This increase will cost us an additional six hundred dollars per month. I questioned the customer service rep if this raise of minimum payment was across the board of all their credit cards holders and his reply was a lot of them. Why did Chase choose only certain accounts and are they only accounts that they gave great transfer rates, too? Is this legal for Chase to raise this by so much? How many other times can they get away with such a raise?

    It’s frustrating when we’ve worked hard to maintain a clean credit, which is now going to be challenged by our Chase credit card. We have never had a late payment and have paid extra each month. Chase now rewards us by creating a situation to where we can lose all we worked so hard to keep. With how our economy is, it’s dumbfounding that Chase will do this to their customers who are in good standing! It’s making us wonder if we are going to be able to pay their rates or have to choose between food water and electricity.

    Thanks for your vote!

    Reviewed June 25, 2009

    I have a 720 credit score and pay all my bills on time. I never had a late payment. My total minimum payment on 3 Chase cards with fixed rates at 4.9-6.9% is $300 per month. I was just informed yesterday that as of August 1, my minimum payment will go from 2% of the balance to 5%. This will raise my minimum payment from $300 per month to $750.

    There is absolutely no way that I can come up with this extra $450 per month. I have no choice but to default and ruin my credit. I follow the agreement; why aren't they?

    Thanks for your vote!

    Reviewed June 25, 2009

    Chase announced to me that they are raising my minimum payment to 5% from 2% on my two credit cards with low lifetime rates. This I believe is in violation of my original agreement. I was also charged a fee to process the original loan. This should be refunded if they violate the agreement. I cannot make the new monthly minimum payments, which will cause my rate to go up. I also paid a fee for this account to get that rate.

    Thanks for your vote!

    Reviewed June 25, 2009

    I also took advantage of their promotions on low interest to pay down other balances. I wasn't aware that they would be raising my minimum payments because I asked how much my monthly payments would be when I did the conversions, which I knew I could afford to pay. Now raising the minimums is going to put me in a bind and there is no way I'm going to be able to pay them. This should be a crime.

    Thanks for your vote!

    Reviewed June 25, 2009

    Chase has raised their minimum payment, which I bought into as 2% of the principal amount to 5%. Effective date is 8/1/09. My wife and I have 2 accounts with Chase and will not be able to afford the resulting $600/per month increase in payments. I read their credit card "contract" when they signed up. Can they legally do this?

    Thanks for your vote!

    Reviewed June 25, 2009

    They upped the minimum payment out of the blue from 2% to 5%, like they said they did for a million others who were using their balance transfer offers. On calling, they said that there was nothing I could do about it and if I close the account, I would have to pay the whole amount in 30 days. This is arbitrary and unjust, and seems meant to hurt those who have been budgeting carefully during these tough times. It would have been palatable if they could have increased by a smaller percentage.

    Thanks for your vote!

    Reviewed June 25, 2009

    Chase increased my minimum monthly payments from 2% to 5% as everyone here has already stated. This is insane. I don't think it's a coincidence that they just paid back their TARP money on the 17th, and now we all get this letter. What a bunch of creeps! Some kind of lawsuit should be started. Is this legal?

    Thanks for your vote!

    Reviewed June 25, 2009

    I signed for a Chase credit card, so I transferred an existing acct. that I was paying 9.99% and did a balance transfer with Chase for 0% APR until May 2010. I received my first bill with a transaction fee of 3% of the total amount, which was $4000. I paid the minimum amount requested. The second bill came and the APR was increased to 10.99%. What can I do?

    Thanks for your vote!

    Reviewed June 25, 2009

    I maintain 3 cards with Chase that have absorbed the bulk of my credit card balances over the years at very low fixed rates. I too am not proud of the level of debt but the origination of a good portion of this was beyond my control. With the economy the way it is, my household was just barely cash flow positive on a month-to-month basis and I have been focusing all my efforts on maintaining a strict budget that allows me to periodically pay extra towards my highest rate card in an attempt to see light at the end of the credit tunnel.

    Our household income is significant by most standards but still are finding it hard to make ends meet. It goes without saying that we have not charged anything in quite some time and don't plan on ever charging anything again. I have carried credit my entire life and now it has pushed me to the financial brink. I look forward to the day when I have no credit card balances whatsoever! We are still discussing how we are going to handle this change. By my calculations, my minimum payments totalled about $700 on the 3 Chase cards before the change... that figure will balloon to about $1800 starting in September!

    An additional $1100 per month... that's a substantial increase by any measure! We are considering second jobs (good luck with that! ) and/or a debt consolidation loan. Bankruptcy would be the option of absolute last resort as we both have very strong feelings of personal pride when it comes to taking responsibility for one's situation.

    Thanks for your vote!

    Reviewed June 25, 2009

    They raised the minimum payment for 2% to 5%, which will impact me from possibly of defaulting on the credit card.

    Thanks for your vote!

    Reviewed June 25, 2009

    Chase representative refused to let me talk to a supervisor and stated they could legally raise the 2.00% minimum balance payment to 5.00% or as high as they wanted. The fact that my minimum payment would rise from $388 per month to $970 was not a consideration by Chase, other than their willingness to force me and thousands of other consumers to default on what was currently being paid in full credit card accounts that per our own budgets and prior terms would be paid off in less than 5 years.

    The government required that credit card companies start to increase minimum payments to cover the monthly interest charges, fees, and at least 1.00 % of the new balance every month. This was already being accomplished with my agreeing to 3.99.00% check advance offer that Chase made.

    This is bait and switch, pure and simple. And it does not follow the government's guidelines, nor does it promote a positive change for consumers who consolidated debts or opted for Chase's low interest rate. There's no maximum time frame for repayment offer. If, as the representative stated, that this increase is legal, what is to keep any credit card company from changing the terms of a pre-agreed contract to increase the monthly minimum to 50.00% or even demand a new minimum payment be paid in full at 100.00% or risk triggering their fine print default interest rate and excessive fees?

    Thanks for your vote!

    Reviewed June 25, 2009

    We received a notice from Chase that our minimum payment was going to increase from 2% to 5% of the new balance due. This doubles the payment. I have excellent credit, have no late pays, no missed payments, pay extra when we can. They tell us that it is due to the economic downturn. How can demanding more help consumers? We were told that we have a month to figure it out, pay it or suffer the consequences. They have no offers or options for us. We should call consumer counseling or transfer to another credit card. Needless to say, we are closing all Chase accounts. I think the issue is our 5.24% APR. We transferred balances with their convenience checks that offered 4.99% or 6.99% for the life of the loan, unless we are late or default, the rate cannot be changed. We have not defaulted and have paid on time. Their way to get even is to increase the amount due. Funny, last month, they wanted us to skip our payment, which we did not. They are unwilling to negotiate and rude.

    Thanks for your vote!

    Reviewed June 25, 2009

    I just got the notice of my minimum payments going from 2% to 5% of the balance. Like everyone else, it seems that I was sucked in by their promotional lifetime balance transfer offers. I've paid on time every month and have been a loyal customer for many years. When I called to complain about the payments more than doubling, I was told by a very rude customer service agent that my only option was to not make the payments for 3 months and then call back to see what Chase would do since I chose not to opt out when I had the chance. No, I've worked too hard to have good credit and will not ruin it. Fast forward to the next day and I called again. I was told this time that I would have to talk to the hardship department and qualify for a lower payment with a higher interest rate and agree to close out the account. I would need to give the hardship department my financial information such as my income and all of my debts. Closing out the account is not a problem as that is what will be happening once the balance is paid off.

    Thanks for your vote!

    Reviewed June 25, 2009

    When my husband's business failed, we had several thousands in business debts with high interest rates. It took me eight months to get them all moved around using balance transfer offers. I have all the balances with low interest rates and had monthly payments that we could barely handle. Tuesday, the notice from Chase told me our payments to them would increase by over $1,400 per month. This will force us into bankruptcy. Our credit score has always surprised financial institution employees because it is so high. We have always worked hard to meet our responsibilities. We would rather go without a meal than miss a payment. What Chase is doing may be legal but it is immoral.

    Thanks for your vote!

    Reviewed June 25, 2009

    I received in the mail a notice of change for credit card that I had with them for years. They are raising the minimum payment from 2% to 5%, because I locked into their promotional offer of 3.99% for the life of loan. They told me they are doing this to everyone with a low rate to "help them pay off their balance faster." I explained I don't need their help. I have never been late, and they just can't make any money on me.

    Thanks for your vote!

    Reviewed June 25, 2009

    They have increased my monthly minimum payment from 2% to 5% a month. They said this was due to my low interest rates and account inactivity. I transferred balances to this account and was trying to pay it off.

    There's no damage yet, but I cannot afford to pay $500 a month starting in August. I used the promotional checks, because they promised low interest rates (and I thought that meant low payments) for the life of the loan. I am only working part-time, because that is all I can find. This new payment is half my monthly salary and more than my car loan. I cannot do it. Please help.

    Thanks for your vote!

    Reviewed June 25, 2009

    We have been one of the lucky Chase card holders who were recently notified of an interest rate increase to our credit cards. Mind you, the current rate was suppose to be fixed APR of 3.99% until the balance was paid in full. Never have we been late nor missed a payment when they gave us the opportunity last month. The rate has tripled. I realize we are not alone in this. They do offer you the option to opt out and they will close the account and you can continue to pay at your current rate. However, the terms clearly state that a closed account may "by the extent of the law, require you to pay the outstanding balance immediately or any time after the account is closed. The principal factor considered in amending the account is maintaining profitability."

    We chose the low fixed APR for a variety of circumstances ranging from college tuition for three, remodeling, etc. We pay on time. This huge increase will now take us incredible amount of time to pay everything off. I have yet to see the latest minimum change on our accounts from 2 to 5 percent as I have read others have recently received. However, I am sure it is waiting for me. There is no way people can pay these high interest rates, minimum payments and pray every day we hold on to our jobs. Perhaps, there was a better way to pay for college tuition, with the hopes you were giving your kids something you yourself could not grasp. However in these times, what is it all for? I have prided myself in financial stability, working as many jobs as necessary to provide. Now to be punished for what? To be forced to bankruptcy and walk away from all we ever were brought up to believe in.

    Thanks for your vote!

    Reviewed June 25, 2009

    I am another of the growing number of victims of the Chase increase of 2% to 5% minimum payment. My monthly bill will be increasing from a manageable $530 per month to a ridiculous $1327/month. I was offered the option of a $592/month payment, but my interest rate would increase from 7% to 12% (a 58% increase) and the account would be closed. This is one of the most underhanded business scams I've ever heard of. I have excellent credit and a near perfect payment history, and yet, they decided to manipulate the situation to their own benefit. I find it difficult to believe this is even legal!

    Thanks for your vote!

    Reviewed June 25, 2009

    Two days ago, I received that dreaded notice that my minimum payment would be increasing from 2% to 5%. 150% increase when I pay on time, have excellent credit, and have been with Chase for 10+ years? I'm appalled. What am I supposed to do? If I had 150% more money every month to pay my credit card, don't you think I would already be paying it? I called Chase, and no help was given. So I wrote a letter to them; I'm not holding my breath.

    Thanks for your vote!

    Reviewed June 25, 2009

    With cause, Chase has changed my monthly payment from 2% ($210) to 5% ($520). In contacting them, they said that I get to keep my low monthly rate of 6.91% APR but they are increasing my payment. I do not understand this. I thought Pres. Obama was suppose to help us. I have not been late and always pay my minimum or more. They have not been cooperative. I understand possibly changing my payment to 3% but 5% is unheard of. My payment has now gone up by $300 per month. Are these companies not regulated at all? I believe they want me to default so they can change my rate. People like me don't give them enough profit.

    Thanks for your vote!

    Reviewed June 25, 2009

    Chase Credit has raised their monthly minimum payments from 2% of the balance to 5% of the balance, making it almost impossible for the best of customers to make those payments of almost 150% increase. These are being sent to even the best of customers.

    Thanks for your vote!

    Reviewed June 25, 2009

    On June 24, I received notification from Chase that the minimum payment that I owe on the outstanding balance on my Chase credit card is being increased to 5% from 2%. I had taken advantage of promotional rates that Chase had offered in the past and had an average fixed interest rate of 6.99%, with a minimum payment of 2%. I have had this account with Chase for many, many years and have always paid on time and often paid more than the minimum amount due.

    Last month, I received notification from Chase stating that because I am such a "good" customer of theirs, they will waive that month’s payment. They claimed that they were doing this because they understand how difficult these economic times are to their customers. Well, their tune changed very quickly. I am a small business owner and the current conditions of this economy are causing my business to realize a 30% decrease. I am a single person and have no other income other than my business.

    Shame on you Chase for your filthy greed and disrespect to your loyal and paying customers. My payment is increasing from $245 a month to $610 per month. I have cut every corner possible to make it through this economic storm. I am frightened of the financial distress that Chase has put in and that it could push my business into failure.

    Thanks for your vote!

    Reviewed June 25, 2009

    I have read about all the other customers like myself who have held up their end of the balance transfer agreement only to have their minimum payments go up 150%. Can't we all get together and file a class action lawsuit to prevent this predatory type of behavior on Americans when we are in such a financial crisis? I will lose all my retirement saved to pay off this unjust type of gouging.

    Thanks for your vote!

    Reviewed June 25, 2009

    I'm one of the people with excellent credit who accepted a "fixed interest rate for the life of the loan" promotion from Chase. I accepted promotional rates of 2.99% and 5.99%. I made every payment on time, and I have reduced my balances by more than $3,000 since January 1, 2009. Chase just notified me that my monthly payment will go from 2% of the balance to 5% of the balance in August 2009, which means a jump in dollar terms from $700/month to $1750/month. I'm not sure I can squeeze out the $1750/month. Chase is "kind" enough to let me "refinance" into a different deal with a much higher interest rate. This means I would be paying huge interest payments, and it will take an extra five years or more to pay off the balance. I'm near retirement; that option isn't practical either.

    I had accepted the original offer, because it gave me a chance to clean up all credit card and other debt quickly at a low interest rate, so I could retire debt-free. I can't switch to another credit card company, because nobody is lending these days, except at high rates. I think what I'll do is try to manage the new 5% payment and take bankruptcy if I can't do it. It will ruin my credit rating, but oh, it's the joy of stiffing Chase.

    I really don't understand why they are doing this. Why would they deliberately lure customers with low interest rates and then force us into bankruptcy, when all they have to do is sit back and let us repay them on schedule?

    Thanks for your vote!

    Reviewed June 25, 2009

    My situation is identical to Cedar Rapids' Sam. I maintain 3 cards with Chase that have absorbed the bulk of my credit card balances over the years at very low fixed rates. I too am not proud of the level of debt, but the origination of a good portion of this was beyond my control. With the economy the way it is, my household was just barely cash flow positive on a month to month basis, and I have been focusing all my efforts on maintaining a strict budget that allows me to periodically pay extra towards my highest rate card in an attempt to see light at the end of the credit tunnel.

    Our household income is significant by most standards, but still, we are finding it hard to make ends meet. It goes without saying that we have not charged anything in quite some time and don't plan on ever charging anything again. I have carried credit my entire life, and now, it has pushed me to the financial brink. I look forward to the day when I have no credit card balances whatsoever, if they day ever comes!

    Now, due to this change and the dramatic impact it will have on our monthly budget, we will actually be significantly cash flow negative. We had income tax refund money in a savings account that was going to fund 2 major projects. First, my job is moving in 2 years, so I need to make home improvements to prepare for our home's sale. Second, my fiance and I were trying to plan a wedding for next spring. Needless to say, the wedding and the improvements are now on indefinite hold as we have shifted to month-to-month survival mode!

    We are still discussing how we are going to handle this change. We are considering second jobs (good luck with that!) and/or a debt consolidation loan. Bankruptcy would be the absolute option of last resort, as we both have very strong feelings of personal pride when it comes to taking responsibility for one's situation.

    It is infuriating to think about the power that these suits have on the general public! Do you think Jamie Dimon, Ken Lewis, or Vikram Pandit has a clue as to the situation of the average working household or that they care in the least? They're still wearing Armani suits while we shop for bargains in discount stores!

    Thanks for your vote!

    Reviewed June 25, 2009

    As of Aug 1, 2009, Chase is raising minimum payment from 2% to 5% with no opt out option. What idiot at Chase thought this was a good idea? I encourage you to write your congressman and join a class action lawsuit against them.

    Thanks for your vote!

    Reviewed June 25, 2009

    Chase is raising my payment to 5% just like many others. I can’t make the new payment and will be forced to default. It seems like they are getting what they want by making people pay more than they can afford. When I signed up for this card, they told me my payments and now are changing this and no one can do a thing about it. I guess Chase won’t be happy until people do something drastic to themselves being unable to make payments. Chase is very un-American!

    Thanks for your vote!

    Reviewed June 25, 2009

    This predatory increase by Chase credit cards in the minimum payment from 2% to 5% can also have serious ramifications for our slowly recovering housing market. For anyone looking for a mortgage, minimum payments are one of the factors in determining one's debt to income ratio. This increase could cause tens of thousands of mortgage applications to be denied because of the increased ratio. It might also affect those in the process of a mortgage modification, although I don't know if there are different rules with those.

    This could single-handedly undermine all of the efforts to shore up our economy and the housing market especially if this spreads to other card by making those who currently qualified for mortgages (and modifications) ineligible for them. Home sales will grind to a halt again and all of the resources that have been dedicated to pulling housing out of the doldrums will have been wasted. JP Morgan Chase received $25 billion in the bank bailout. As they sit on this money and gouge their best customers with these changes, they could be dealing a huge blow to the economy just as it is finally starting to turn.

    Thanks for your vote!

    Reviewed June 25, 2009

    Over the past few months, Chase has sent me balance transfer offers and made my minimum payment due $0. I have never missed or been late on a payment. Today, I get notice that all my minimum payments have gone from 2% to 5%. I am furious. All my Chase balances are at low fixed rates, and it is clear that Chase's tactics are to get me to miss a payment, so they can raise my rates or get their money back.

    I can afford what I was paying, but I cannot afford what they want, which is clearly the case for most people. This action is a greed and evil through and through. It will cost me money, but I will pay off all my Chase debt and never do business with their slimy company again. They are no better that a loan shark and should be ashamed of themselves and cut off from all of my taxpayer money. I will have to take money from IRA's and pay the penalties to pay their new minimums.

    Thanks for your vote!

    Reviewed June 25, 2009

    I have two Chase cards. Both of them have the low interest rate for the life of the loan. I put lots of debt on these two cards in an attempt to save money on lower interest rates but alas, I also got the letter in the mail on June 23rd. Only one of my cards' interest rates went up. I feel so lucky that I actually used one of the Chase cards in the past year while traveling, so I guess they figure if it's an active card, they will let it be! I have contacted Fox News and CNN. Everyone should let them know we want media coverage on this. I know the average middle class family cannot afford to have a payment tripled. This is an outrage. I may have to file bankruptcy or go to a Consumer Credit Counseling agency. I have always made all my payments on all my debts on time and more than the minimum. Good paying customers should not be treated in this manner. I'll never utilize Chase again.

    Thanks for your vote!

    Reviewed June 25, 2009

    Folks, I hate to say it, but it's only going to get worse until the Credit Card Bill of Rights goes into effect under the direction of the Obama administration, but that's still a year away. As soon as Chase announces their massive profits, all the other companies will follow until they are federally mandated to do otherwise.

    Chase got me as well by sending me those teaser rate checks "For the life of the loan" early last year. So like so many others, I gathered up all my debt and wrote one of those "scam checks" to myself for well over $85,000 (this included paying off my mortgage). Of course, Chase was kind enough to raise my credit limit in order to make this transaction happen at 2.9% fixed and a 2% minimum payment.

    They have lost my faith and trust.

    Thanks for your vote!

    Reviewed June 25, 2009

    Chase Card Services this week sent notices to its customers that it is arbitrarily raising its minimum payment on its credit cards from 2% to 5%. I, like so many others, have honored my commitment and paid more than the minimum payment for the time I have had my card. As a customer in good standing with Chase, I expect the company to remain faithful to the original terms that were in place at the time the contract took effect. I have owned rental property. If I were to one day notify my tenants that in a month and a half the rent will be raised 150%, my tenants would surely refuse and possibly take me to court. In any case, under the current economic conditions, this is certainly not the proper time to be squeezing one's clients.

    Thanks for your vote!

    Reviewed June 25, 2009

    I have three Chase accounts with low rates locked in for the life of the loan. I received a notice today stating that the minimum monthly payment was going from 2% to 5% of the outstanding balance, beginning in August. The notice did not describe any method to opt out of this change. One of these was a Citibank account that was transferred to Chase last year, the other was transferred to Chase several years ago. The card member agreement on the ex-Citibank account states that the issuer has the right to amend terms at any time, including the minimum monthly payment amount, but that the cardholder has the right to opt out of such changes by closing the account and continuing to make payments under the existing agreement. I suspect the agreement for the other account may have similar provisions. I don't know if Chase's notice is faulty for failing to address opt out, but it looks like there is the ability to opt out based on the underlying card member agreement.

    Thanks for your vote!

    Reviewed June 25, 2009

    Well, just like everyone else that has written here, I am being screwed by Chase by raising my minimum monthly payment from 2% to 5% of my balance. I received this offer from Chase about 3 years ago of a 3.9 APR on balance transfers and took advantage of transferring a balance that I had with another bank with a higher balance. I have stuck to the terms and have never been 1 day late on my payment. What Chase is doing is not fair. We, the honest, hard working consumers, need to pull together and not allow this monster to squish us.

    Thanks for your vote!

    Reviewed June 25, 2009

    I received notification stating that my rate would increase from 2% to 5%. I called and spoke to three different people. The last one told me to call back after a certain date. If it comes down to having health insurance or paying more on my credit card, I choose insurance for my kids! Also, one person stated that Chase wants the card paid off in 5 years, thus the increase. We have been paying more than the minimum, with the intent of paying it off. Obviously, our good intentions are met with poor results.

    Thanks for your vote!

    Reviewed June 25, 2009

    I received notification stating that my rate would increase from 2% to 5%. I called and spoke to three different people. The last one told me to call back after a certain date. If it comes down to having health insurance or paying more on my credit card, I choose insurance for my kids! Also, one person stated is that Chase wants the card paid off in 5 years, thus the increase. We have been paying more than minimum, with the intent of paying it off. Obviously, our good intentions are met with poor results.

    Thanks for your vote!

    Reviewed June 25, 2009

    I just received an important notice in the mail regarding my Chase account. It stated the minimum payment will increase from 2% to 5% of the ending balance, which means my monthly payment will double to over $400. I am just making ends meet now as it is, however, Chase said they are doing this so I can pay the balance off sooner even though when I transferred balances onto the Chase card a few years ago, it was stated everything will remain fixed until the balance is paid off. Over the past few years, I received numerous offers to transfer balances from other cards to Chase to consolidate my debt and pay it down. That is what I having been doing and have never been late on a payment, however, I guess Chase feels I am not paying enough even though I have always paid over the minimum payment due. I guess Chase is really trying to stick it to their loyal consumers while they can before the government steps in!

    Thanks for your vote!

    Reviewed June 25, 2009

    I, too, took advantage of Chase's low interest rates for the life of the loan. Today, I received their notification that my minimum payment due will raise from 2% to 5%, a 150% increase. This is absurd, especially in this difficult economy. My payment will be over $1000 a month! I have adhered to my part of the contract by paying on time, why can't they? I have already been struggling to pay my debt, I have recently been laid off (Oregon has the 2nd highest unemployment rate in the nation). I am going to have to file bankruptcy. Tomorrow, I will call a lawyer to start filing.

    Thanks for your vote!

    Reviewed June 25, 2009

    Like others, Chase has raised the minimum payment required from 2% to 5%. Seems they are “targeting” the very same “high score" customers they offer a fixed low rate “for the life of the loan” interest rate. I called customer service and the person said “We're trying to help you pay the loan down more quickly.” I said “Why? You earn interest for every month I carry a balance, so why do you care how quickly I pay it off?” She said (and at this point became very hostile) “It's our money that we loaned you and we want it back as quickly as possible.” Wow. That sums it up, doesn't it?

    I think a class action is in order. This is unfair and as evidenced by the posts here, there will be people unable to make that increased payment. We are planning to pay off the loan as quickly as possible and never use a Chase product ever again. But I'd like to sue them on top of having them lose my business.

    Thanks for your vote!

    Reviewed June 25, 2009

    Like many of you, I too have the same thing happen to me. My brother on the other side of the east coast had the same thing happen to him. I had a 3.99% interest rate for the life of the loan. The only way the rate could be increased is if I missed a payment. I have never missed one. It looks as if I will be missing one in August.

    This practice that Chase is doing is unfair. It will come back to bite them. Customer service is useless. All they will tell you is that there are no options and that is what the rate is. The real reason why Chase is doing this is to increase the interest rate and close the account. When you press customer service, they will give you the numbers to their hardship line who will tell ask for your household income and debt. Once you give it to them, they will offer you an option to pay something close to what you were paying with a higher interest rate. This is the only way Chase knows it could get most of us to double up on the interest that they are charging us.

    We all need to contact everyone we can think, the FTC, OCC, your state's AG, Americans for Fairness in Lending, Better Business Bureau, every single congressman, senator and the White House. Please if anyone has the original offer, place post if online. I am hoping to find the original offer or paperwork I got with the card to see if there was any wording about the 2% minimum payment. Does anyone out there have his or her paperwork/offer?

    Does any lawyer want to file a class action lawsuit? I know more than likely by the time the lawsuit is settled, I will be recovering from bankruptcy but at lease Chase will have to pay for its unfair business practice.

    Thanks for your vote!

    Reviewed June 25, 2009

    Like many others, Chase bumped my minimum payment from 2% to 5%. Going back to the mid-1970's, when I first obtained credit cards, the minimum payment for MasterCard and Visa was always 2.5%. Sometime in the '90s, it may have become 2%. I always paid more than the minimum, sticking to a regimen of a constant payment amount except in bad months. I have a FICO score around 800. I never missed a payment on anything - mortgage, utilities, credit cards. I was only 4 days late on a credit card payment sometime in the last 10 or 15 years. The small print may have said that a fixed rate for life-of-the-loan contract allowed Chase to bump up the minimum payment, but with a general industry history that goes back to the 1970s (never more than 2.5%), who would have anticipated such a thing?

    I'm retired, I budget my income two years out into the future using both Quicken and spreadsheets. Budgeting means that you try to first anticipate all the things that are certain. After that, you pad the budget with expense categories to anticipate the uncertain. I could tell you every online payment and check I plan to write through August 2010, with a good idea of what will shake out through December 2011. For Chase to pull this stunt is not good. I called customer service and gave them a good piece of my mind. It was hard to avoid certain words and jarhead language, but I did. Even if I can manage it, I don't like going through a belt-tightening episode that I never planned. And now, I have to revise the spreads and accounts. If it wasn't for the fact that I'll start drawing Social Security in five months, I would almost be in a pickle because of Chase and their departure from 30 years of credit-industry practice.

    Thanks for your vote!

    Reviewed June 25, 2009

    Ditto to everything everyone has already said about Chase's unconscionable decision to raise the minimum monthly credit card payment from 2% of the outstanding balance to 5%. I'm a longstanding customer, never pay late, always pay early, pay more than minimum, etc. It appears that there's an impression this is happening to all cardholders, but my own notice specifically targets "the current APRs and revolving balances associated with your account". What? Chase, you repeatedly sent me balance transfer offers, sometimes several times a month. You named the terms. You offered lower and lower rates, and better and better terms, including an ever-increasing maximum.

    Several (out of dozens of) times, I said okay. I was foolish enough to think that Chase and I had entered into some kind of mutually-beneficial business partnership. I do my part, they do theirs. Increasing the minimum payments may always have been part of this deal, but that was not explicit. Further, just because you can do something doesn't mean you should.

    Thanks for your vote!

    Reviewed June 25, 2009

    I got the same notice in the mail that everyone else did. I remember hearing on the news that some credit card companies would make their money back on the reliable customers who pay on time, but I didn't expect this. Our payments will go up from $890.00 a month to approximately $2,200.00 a month. We cannot make the payments with our other bills. I called Chase and was told I had no options other than to call a consumer credit counselor. I also transferred accounts to Chase because of the low interest rates. We transferred other credit cards, school loans, paid medical bills, insurance, taxes, etc., and checked what our payments would be so that we could pay them. We have never been late on a payment. We cannot file bankruptcy or we will lose everything and we cannot pay 5% of our balances every month. We don't know what to do. We are going to talk to some area banks tomorrow to see if we have any options there. We felt lucky that we both still have our jobs and could take care of our 3 kids, but Chase has found a way to ruin our lives anyways.

    Thanks for your vote!

    Reviewed June 25, 2009

    I received written notice from Chase Bank on 6/22/09 that my minimum monthly payment was being increased from 2% to 5%. This is a huge 150% increase in the minimum monthly payment. When I contacted Chase, the customer service representative said it was within their legal right to increase the payment. They offered to put me on a new payment plan at a much higher interest rate. This is a scam, a predatory banking practice and someone needs to do something about it. I've never been late on a payment and I always pay more than the minimum payment. This is totally unfair.

    Thanks for your vote!

    Reviewed June 25, 2009

    Credit card minimum payment changed from 2% to 5%. I called customer service. They transferred me to a department that tried to trap me into saying I might not be able to pay because I was complaining. They offered to fill out a form to see if I qualified for hardship offers. I have had this card since 2000. I never paid late and often paid more than my minimum due. I did, as so many others did, transfer balances to low fixed rates. My payment now goes from $500 per month to $1500.

    I am a small business owner trying to survive in difficult economic conditions. I offered to close the account and continue paying under the current terms. I was told that was not an option. I am very frustrated. I may or may not be able to make these payments going forward, but feel like I have been screwed over for playing by the rules. I am not sure yet if this is going to impact my ability to pay or not. It sure makes life a lot tougher. It could detrimentally affect me if this recession lasts much longer!

    Thanks for your vote!

    Reviewed June 25, 2009

    My mother got the notice her minimum payment will go up from 2% of balance to 5%. She is retired and on a fixed income and can't afford to pay 2-1/2 times her current payment. She only used this card for a balance transfer to a lower interest rate. She called customer service and got the same run around as everyone else here. But they would not offer her the option of a few points more in interest in exchange for the 2% payment. They told her the higher payment was to protect her credit and if she couldn't pay it, they would refer her to a credit counseling agency (another rip off).

    Chase raised the interest on my credit card (formerly a WAMU card) that I got to use for a balance transfer to 27.49%. Never paid late, always paid at the branch so I knew it got there in time. I opted out and closed my account. I think Chase may be trying to screw people before the credit bill the government passed goes into effect.

    We're contacting everyone we can think of and I hope you all do too. FTC, OCC, your state's AG, Americans for Fairness in Lending, Better Business Bureau, every single congressman, senator and the White House. And more if I can think of them. We're hoping to find the original offer or paperwork she got with the card to see if there was any wording about the 2% minimum payment. Does anyone out there have their paperwork/offer?

    Thanks for your vote!

    Reviewed June 25, 2009

    Same as many people, I received a notification from Chase increasing my minimum payment from 2% - 5%. I did a balance transfer last year because of the low interest rate 3.99% for the life of the loan.

    I've had this credit card since 1994 and have been a good Chase customer. I pay my bills on time and never exceeded my credit limit. I have an excellent credit rating. I am amazed that Chase did this. Is this even legal? This will affect my monthly budget tremendously. I can understand if the minimum payment is raised for new accounts or new transactions but not existing ones. Also, if the minimum was increased by 1%, this will be easier to accept, 3% is just way too much.

    I talked to Customer Service and asked for what options I have and he said that there is no other options as far as Chase goes because this is a change that came from upper management. He said I might want to look for another lender. With the down economy, Chase is not helping people by making this drastic change. They're making it worse.

    Thanks for your vote!

    Reviewed June 25, 2009

    I received a letter in the mail today changing the terms of my credit card contract. They notified me that my minimum payment would increase from 2% to 5%. When I agreed to take their promotional offer, I understood the rate and minimum payment to remain the same until the balance was paid. This change is not agreeable to me. I feel like I was scammed. Chase needs to uphold their original terms.

    Has anyone contacted their senator or any government agency? What was the result? This is affecting a lot of American families and we should have a big voice to fight back. Please contact me at ** if anyone has ideas or has taken any other action that proved helpful. Tomorrow, I'm going to pursue the problem with my senator. I feel Chase should not be able to borrow money from Federal Reserve at near zero percent then turn around and create hardship for hundreds of thousands of American families.

    Thanks for your vote!

    Reviewed June 25, 2009

    Chase has raised my minimum payment from 2% of the remaining balance to 5%. I have 2.99% rate. I owe $13,500 and have never missed a payment. In these economic times, have they lost their minds? Don't they know we are doing all we can to keep our good credit. If all credit cards follow with this policy, I will no longer be able to pay my credit card bills and will lose the 800+ scores I have worked so hard to build. This is what customer loyalty is all about! I think not! What can I do?

    Thanks for your vote!

    Reviewed June 25, 2009

    I received the notorious raise in minimum payment (from 2% to 5%) and, like others, I have no way to pay the new amount. I have had the card for many years. I have credit score over 700 (and now ready to nose-dive) and have no late payments. I have tried and tried to reach someone on the line they give you when you finally speak to someone on the customer service line. We're in total panic!

    Thanks for your vote!

    Reviewed June 25, 2009

    Chase got me with a very low 1.9% fixed for the life of the loan on my $114,000 med school loan. I figured I would never find 1.9% anywhere else and save a ton over the long run. Now at a bump of 5% on the minimum payment, there is no way. It’s time to try and go back to the original lender. I’m very sad.

    Thanks for your vote!

    Reviewed June 25, 2009

    My wife has had a Chase card for a long time, never late, excellent credit, etc. and now faces an increased monthly payment to 5%. I have read many complaints by people who don't know what to do. Here is my suggestion. Take the action to court. That's what the courts are there for!

    The plan we will pursue is to get a restraining order, stopping Chase from changing the payment amount until the case can be heard in court. At the minimum, we will keep them at bay until the new rules passed by Congress take effect, hopefully with Chase having to then apply the new rules.

    Imagine tens of thousands of people suing Chase for breach of contract, fraud and violation of the Consumer Protection Act (bait and switch). If this action to raise the monthly payment is deliberate as it appears and with the intent to take advantage of the current financial condition of the country by creating numerous defaults which allows Chase to increase their interest rates, then these lawsuits will find enough grounds to stay the challenges that Chase will surely file. Even if these cases are all dismissed, it will cost Chase hundreds of millions of dollars to defend. If they lose, it will cost even more.

    You don't need an attorney. File a lawsuit. It only costs about $100 and file a restraining order asking the court to prevent Chase from raising their payment amounts until the matter can be heard in open court. If thousands do this, who knows, maybe Chase will see the error of their ways?

    Thanks for your vote!

    Reviewed June 25, 2009

    I was informed today that my monthly payment effective Aug 1, 2009 was going up from 2% to 5%, increasing my payment from $82/month to $210/month. I am on a promotion rate until paid. I have been laid off for 10 months and explained that I could not pay this amount and I asked if other terms could be made. I was told nothing could be done and there was no one else that I could talk to.

    Thanks for your vote!

    Reviewed June 24, 2009

    I took advantage of one of those promotional check offers to purchase an SUV at a very low interest rate, better than I could get from the car dealership and have been paying out the balance monthly to the tune of $700+ a month. Recently, I received a notification from Chase that effective in 30 days, the minimum monthly balance percentage required will increase from 2% to 5%. This takes my payment from $703.00 to $1758.00 per month. This amount is larger than my house payment! How can anyone in this economy afford to take a $1,000 hit monthly? If I am not able to pay this additional $1,000 per month, they will escalate my interest percentage from 4%+ to some ungodly number and could potentially close the account. Their notice blamed low APRs on the situation, but it was their decision to send out the promotional opportunities.

    Thanks for your vote!

    Reviewed June 24, 2009

    In regards to Chase now raising the minimum monthly payment from 2% to 5% for those of us who accepted their low 3.99% and 4.99% cash advances over the past year (even for those of us with perfect payment records), we should all be emailing our respective congressmen as well as the White House with what Chase is up to now.

    Although, I am reasonably sure that it will accomplish little or nothing, maybe if enough of us voters who were scammed by Chase voice our objections to Washington D.C. about the latest scheme to get the American people to miss payments and therefore be able to legally raise the rates to the default levels. Maybe 1 or 2 members of Congress will listen and investigate. I myself plan to copy most of the comments made in this forum and email them to both of my US Senators, my Congresswoman as well as to the President.

    Thanks for your vote!

    Reviewed June 24, 2009

    Well just like everyone else, I’ve been with Chase for years because they have bought up so many banks. We always paid our bills and now we have 3 cards going up to twice as much as we were paying. We had made it through the economic crisis and we’re not adding to our debt. We were able to pay our bills but not this actually and honestly cut down on the food coming into the house.

    Thanks for your vote!

    Reviewed June 24, 2009

    I've had a Chase credit card for years and have a low interest rate of 4.99%, until the balance is paid in full. My minimum payment is $314.00 per month and I always pay $380.00 (more than the minimum amount due). I've never been late or missed a payment. This balance is $15,500.00. I have several other credit cards with balances, but low fixed interest rates due to having my own business and being very responsible with my credit. I just received a notice today that Chase is raising the minimum payment due from 2% of the monthly ending balance to 5%, so my minimum required payment will jump from $314.00 to $785.00! This is absolutely unjustified! They make money off of me every month, I have a 745 credit score with zero late or derogatory. I should be viewed as the ideal customer! This increase happens on August 1st, so hardly any notice at all for me to do anything. I am freaking out!

    Thanks for your vote!

    Reviewed June 24, 2009

    I got a notice of minimum payment increase from 2 to 5%, no opt out option. Accounts are low interest fixed for life rates, excellent FICO and no late payments. It would cause my payment to go from $170 to $420. Two calls to customer service got me "sorry, nothing we can do". Finally, I got a supervisor who told me they had to do this by law, nothing they could do. I asked her what law, she said the new credit card regulations going into effect in 2010. I told her those laws were to protect me and did she mean the bank had to pull every charge they could before the laws went into effect? She didn't like that. I told her I had already contacted AFIL, BBB, Consumer Affairs and National Consumer Law Center and OCC, CBS News and CNN. When I asked her to speak to someone over her, she said there was no one.

    After refusing to accept that answer, she finally gave me a voicemail for Ms. Booth (not sure of her title). I got a reply from Ms. Booth to call customer service and they would be happy to assist me. When I called back, I was sent to the "Solution Center" (sounds better than hardship department, I guess). The option they gave me was to close the account, accept a fixed rate of 6% on all balances, a payment of $164 for 5 years to pay it off. I took it because the alternative was too scary. This is just on my MC account. They haven't done it to my Visa yet. If there is a class action suit, I hope I didn't knock myself out of it by accepting the option.

    Thanks for your vote!

    Reviewed June 24, 2009

    We received a revised Card Member Agreement from Chase raising their minimum from 2% of the balance to 5% of the balance. This is outrageous. We have two credit cards at a low 4.99% for life of the balance with Chase and one Chase card at 2.99% for 12 months. We used them for debt consolidation from higher rate cards. We do not use the Chase cards for purchases. We always pay slightly above the minimum balance and have never missed a payment. Please do something about this. We don't want to default but we are finding no alternative. Our payment will go from about $300/month to $750/month.

    Thanks for your vote!

    Reviewed June 24, 2009

    I have been a Chase customer for many years and never late! However, I too, received the notice that my payments are going up from 2% to 5% of the balance, unaffordable given the current economy and difficulties in making ends meet. When I spoke to Chase today, they explained there is nothing they can do at customer service (and no manager!). I have to write, which I will. I cannot afford these payments. I will default on these payments if the minimum payment goes up this much. They will not listen to me and say they can't change it back.

    Thanks for your vote!

    Reviewed June 24, 2009

    I have a credit card account that was a Washington Mutual account but now is a Chase account. I used this card in the past while undergoing some medical difficulties to pay bills. It had a large balance due in both purchases and cash advances. Over the past two years, I have been paying down the balance.

    Under Washington Mutual, my payments were divided equally between the cash advances' balances (which carry a higher interest rate) and the purchases' balance.

    Now, under Chase, not only are there no principal payments being made on the higher interest "cash advances'" balance, no interest is being paid either! The interest was being added and allowed to accrue on this part of the account while all of my payments were put toward the balance on the lower interest part of the debit. My "cash advance" balance is increasing daily due to Chase's policy, and I haven't used the card in years.

    I called Chase about this change in balance status and was informed that not even closing my account would stop them from continuing his policy on my account.

    Thanks for your vote!

    Reviewed June 24, 2009

    Today, I received 3 notices from Chase bank that my minimum payments will be raised from 2% of the amount due to 5%. This is an unreasonable and unfair increase of several hundred dollars a month that I simply will not be able to pay. As of today, I have a perfect payment record and an excellent credit score; but with this increase, I will be forced to default on my 3 Chase accounts and there's nothing Chase will do to try to prevent that. I've spoken to them twice today to try to circumvent the inevitable, but I was told both times there is no opt-out option and no recourse.

    I'm outraged that this is legal, and I'm appalled that the think tanks of a huge entity like Chase would even think this is a viable solution when so many people are already struggling to make their minimum payments. How many people, like my self, will be forced to default, thus destroying their credit and paying Chase less or nothing in the end? I don't see how this benefits anyone.

    Thanks for your vote!

    Reviewed June 24, 2009

    Like the others, I too have received notice that our minimum payment will go from 2% to 5% on August 1. My advice is don't panic but organize. Besides, right now, they have up to 45-minute wait times to talk to someone who will just try to sucker you into taking a higher interest rate. I have filed a complaint with the OCC, FDIC, my US senator, my congresswoman, and my state attorney-general.

    I suggest we all do it. When you do, make sure to highlight the fact that Chase continues to offer attractive balance transfers, and it is those of us with these locked-in low rates that are being targeted for minimum increases. It is fraud, and we need to make sure people don't get bullied by Chase into accepting higher interest rates than they signed on for.

    Thanks for your vote!

    Reviewed June 24, 2009

    Effective August first, Chase credit cards is raising the minimum monthly payment on existing credit card loans from 2% of the card balance to 5% of the credit card balance. More than doubling the monthly payment the borrower originally agreed to pay is completely unethical and a violation of trust between the consumer and the banking institution. It is my hope that as a consumer advocate, you can attract media or political interest to prevent this injustice from happening. This 150% increase in minimum monthly payments on existing loans will cause undue hardship on the average American household and has the potential to bankrupt tens of thousands of people, and financially cripple hundreds of thousands more further spiraling the country into a recession.

    Thanks for your vote!

    Reviewed June 24, 2009

    I have three cards with Chase. On June 23, 2009, I received a change in terms for each of these three accounts stating the minimum payment would be increasing from 2% to 5% of the ending balance. Over the years, I have consolidated most of my debt to these cards because Chase lured me into their net with promises of fixed rates for the life of the loan and 2% minimum payments. They said I had earned these rates as one of their "best" customers.

    I am not proud of the debt I accumulated, but I had my reasons. I made every single payment on time, in spite of the bad economy, but Chase does not like that. They wanted me to fail so I could pay their variable purchase interest rate which is 3-4 times as high as the fixed rate I'm paying right now. Since I've been really good at making the current payments and keeping my rate, now they're going to increase my payments by 150%.

    Chase is hoping I will default so they can charge the higher rate, but they're also betting I keep paying because I look like someone who won't declare bankruptcy. They are turning solvent liabilities into insolvent liabilities on their books. For awhile, their income statement will look good because they'll be able to declare lots of income from the increased interest rates on all the defaults. But then it will look really bad when all the people declare bankruptcy that can't pay at that rate but would have kept paying if they hadn't treated them so badly right now. This is ridiculous.

    Thanks for your vote!
    Loading more reviews...

    Chase Credit Cards Company Information

    Company Name:
    Chase
    Year Founded:
    1799
    Address:
    270 Park Ave
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10017
    Country:
    United States
    Website:
    www.chase.com