
Volkswagen Beetle Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Volkswagen Beetle
The iconic Volkswagen Beetle is a compact car that has overgone several design changes, including a recent convertible option. Read more Volkswagen reviews to learn about other models.
Volkswagen Beetle Reviews
Filter by Rating
- (9)
- (7)
- (11)
- (35)
- (107)
Popular Mentions
- 4,881,224 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,881,224 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 26, 2015
Purchased 2001 Beetle for cash brand new. Shortly thereafter, electrical system died. I took it back to dealer in Glendale, CA and he informed me that there was nothing he could do. It has been sitting in my garage for years now because I can't find anyone to fix it. Please help.
Reviewed March 26, 2015
2002 bug - had it for 8 years nothing but problems, have replaced every major component water pump, fuel pump, injectors to name a few. Dash lights always on for one reason or another especially air bag light. It's 2 to 3000 every time gets to shop. Why kept it so long? Wanted to keep till it was a classic. Lol, I should of bought it and parked it..
Reviewed March 9, 2015
I purchased my dream car, a convertible bug, on 7/9/14. I was terribly disappointed when five days later I saw rain pouring into the closed top. After 6 trips to two dealerships, the problem was fixed. Quite a headache and not very encouraging for a new car, but since vw did finally fix the problem I am thrilled with the car. I haven't had any other problems, but I have to admit I cringe every time it rains. I just have to remind myself that leaks don't matter when the top is down and hope that nothing else goes wrong. I can't say that I would buy another vw but I also won't say I won't.
Reviewed Feb. 27, 2015
1999 VW Beetle. What do I even say that everyone else hasn't already said about Beetles. ABSOLUTE WORST CAR EVER MADE! I have put far more money into the car to keep it running than what I paid for it. (about $6000+) Starter, air compressor, clutch, alternator, o2 sensor X4, transmission, catalytic converter, every electrical component... you name it, chances are I fixed it. The first words my mechanic uttered when learning I had purchased a beetle were "The best advice I can give you is get rid of this car immediately." Did I listen? Nope. Now yet again, my car has left me stranded. Damn you VW, why can't you just make a decent damned car? Man up and take these heaps of junk off the roads. Admit it, you effed up. Do not buy anything VW ever! If you do, prepare to shell out a pile of money over and over again.
Reviewed Feb. 26, 2015
Bought a 2005 VW new Beetle convertible with 78,000 miles on it and drove it for 10,000 miles and the transmission starts to slip, we take it into the VW dealer and they tell us it's going to be $6000 for a new transmission on a car with less than 100,000 miles on it, ridiculous!!! I will never buy a Volkswagen again!!!! Hopefully my VW Routan doesn't start to act up! Used to trust this company, not anymore!!!!
Reviewed Feb. 20, 2015
Driver’s door has fall off its hinges. A/c system has been replaced 3 times. Headlight constantly fall out of car while driving. Leather seats are plastic and started cracking within first year. Car smells like a burnt crayon no matter what you use to cover smell. Transmission replaced at 40,000 miles. Plastic console broke within first year. Aux cable fell into dash first time used. Tail lights pop out while car is parked. Multiple buttons on radio have stopped working. Plastic straps on convertible top have all broke. I really cannot think of a single item that has not broken or had to be replaced. Car has been in shop 42 times in 2 years. All parts are expensive and are made in mexico or brazil. Looks nice but is absolutely horrible. I am in constant fear when I drive my plastic lemon.
Reviewed Feb. 15, 2015
I purchased a 2003 Volkswagen Beetle last year in May 2014 and ever since I had it been giving me problems. Like when I come to a complete stop it starts jerking so bad I have to put it in park and when I do that it's cut off and won't start unless I sit there for awhile and have to quickly put it back in drive and pull off real fast. Most time I'm in traffic and it's so dangerous because someone can easy reel end me in the back.
Like today, I were driving down the interstate than I slowed down because I was coming to a red light to stop, but when I stopped for the light, it started jerking so bad about to jump out of my hand that I couldn't sit at the light. It was about to jerk right into traffic so I pulled off the interstate to get out of traffic and when I stopped it cut off and wouldn't go. I had to called my friend to pull it in. I had taken it to Jack Ingram when I gotten it last year and they claimed they check it out and cost me about 1,200.00 to get it out. Claim they checked everything because the timing belt about to go bad and they said they fit it. I am so afraid to drive it now and I don't know what to do, because I am afraid it going to cost a lot more money to get it fix. Please help me because I need my car to get around and I am a single parent and retired and can not afford to pay that kind of money.
Reviewed Feb. 11, 2015
I have a 2001 VW with 205,000 miles on it. The last 141,000 miles the check engine light, airbag light, EPC light have been on. Quotes from 1240.00 dollars to 3000.00 to fix upstream and downstream O2 mass airflow and a myriads of others. It's the ground that meets at the transmission. They get oily, dirty, grimy-- clean it and all problems for free are fixed. Check ohms of resistance to the contact point. Use contact cleaner after disconnecting the battery shine it up and the lights will go out and your stress will go down. Or drive it and forget it. Check engine light is emissions related. Who cares. With all lights out. 26 miles to gallon. All lights on 33 miles to gallon gas is 4 bucks air is free. Greatest car ever.
Reviewed Feb. 10, 2015
Reading some these reviews I swear they were driving my car, I fell in love with a Beetle since Herbie the Love bug! I bought my 2003 VW convertible Beetle in 2004... Only 1 1/2 years later, I started having trouble with the transmission. It only had 38,000 miles on it. Thank God I bought an extended warranty! 6 months later the driver’s side window regulator broke. Since then, I've replaced 4 of them. The glue on my top has come apart from the rear window. I've kept up with all the normal up keep of my car, but every time I turn around there is always something else. I check every now and then to see if there has been any recall on any of my issues... aawwh NO! Does anyone have any ideas what to do?
Reviewed Jan. 25, 2015
2004 New Beetle convertible top - Well had this year and half now. I had replace the transmission, head gasket, water pump, and the air compressor. Now the convertible top is leaking and needs a head o steel which is another 750. Also the back leaks around the edges. Then all the sides are coming unglued and sticky.
Reviewed Jan. 15, 2015
Transmission issues, oil leak issues, power window issues, heat issues, controller box issues, shifting issues...there is more. Will never buy another VW car again.
Reviewed Dec. 31, 2014
2002 New VW Beetle. Total mileage 54.000 average use 450 miles a month. Construction and reliability the worst of any car other than a Jeep Cherokee that I have owned. Three window regulators required replacing, water pump failed at 40,000 miles, glove box door latch broke (plastic), rear ash tray broke off (plastic), convertible top rear window has separated from the canvas, drivers side air bag warning light is on, both drivers side and passenger side interior door trim fabric has fallen off. The glue has failed. The transmissions is causing intermittent slips. The fuel pump failed spilling gasoline into the interior of the car and ground, this occurred at 51,000 miles. This cars interior and options are very poorly constructed and unreliable. I will never buy another VW of any type and tell that to anyone who will listen. I have a 2006 Honda pilot with 164,000 miles and had to do nothing other than normal maintenance, what a difference a commitment to customer satisfaction makes.
Reviewed Dec. 29, 2014
2001 Volkswagan Super Beetle - I can't believe this is a German engineered car. Started having brake and transmission problems in first year. Got that all fixed. In 2007 the interior started falling apart. Both door close handles broke loose from the top. The headliner came unglued and is sagging all over. In 2009 the dash and all interior plastic covered parts turned so gooey and sticky that the goo rubs off on you. In 2013 the tiny remote control mirror knob broke off (it's plastic). The car runs great, that's why I keep it. But inside now, it is a piece of pure junk. Does anybody know how to get the goo off the dash?
Reviewed Dec. 16, 2014
As long as I can remember, I have always wanted a little VW beetle, silver, royal blue, with flames on the sides, or Kermit the Frog green. Any of those would have made my day. So to my eternal surprise on my 33rd birthday, I got a silver one as a gift from my then boyfriend. I took over ownership of the car about a year ago and the car has sadly been a pain ever since the first summer I have had it. I have had the coolant system flushed and all small plastic parts, hoses, and sensors associated with that replaced.
My car has overheated on numerous occasions which has, in itself, caused some serious problems, like thermostats replacement x3, coolant temp sensor replacement x2, over the battery fuse housing replaced x2, battery replacement x2, alarm system frenzy 3+ times always, during, or after a heavy rain, computer system reset x2, brake lights (hatch back and both left and right housings) replaced x3, brake fluid leakage fix x1, oil leakage maintenance x2, coolant housing replacement x1, my car smells like mold sometimes and over time, I get into the car, my asthma or allergies flares up. My power windows upon rolling up automatically roll back down and refuse to roll back up until I have attempted 5 times. Recently, I have been told that my computer needs replacing in order to drive my car because of water damage from blocked water run of valves being blocked. That would also explain the water stains that keep mysteriously appearing on the roof and seats of my car, and the water on the floor of my car. You see, I came to find about the most recent cause because my left side signal lights had refused to turn off after being signaled to do so by my keyless entry remote, which was actually making it worse without my knowledge.
So I had to have my car towed twice over the course of two days, once to my house the day of the incident, and once to the car shop the following day. This hassle has left me with no more free tows for the rest of this year. Before I leave, I want to also mention that my airbags have failed to deploy on two separate occasions when I was hit by another car. Upon looking up VW Beetle recalls, I found that there have been several that apply to my car and obviously have not been done due to the failure of the dealership on every occasion that I have taken them in. I have spent more money than I care to admit here to all of you because I thought it was less expensive than buying a new car and pay insurance and a new car, car note. Boy, was I wrong.
Reviewed Dec. 12, 2014
ABS light and signal came on, radio went off and when I turned it off it would not turn back on. I attempted to jump it but it would not hold a charge. Had it towed and mechanic claims the fuse box melted down and he is trying to find out why and how to fix it. I have found out the cost of remedy or cost to repair. In doing research now I find that this is a common problem with VW? Why has there not been a recall? I love my car and will keep it. Just feel that the manufacturer needs to be held responsible.
Reviewed Dec. 10, 2014
I was in an accident and the airbags didn't deploy.
Reviewed Nov. 20, 2014
2000 VW Turbo - I just took my VW to the garage because of ABS light on. It wasn't a brake problem, it was a assembly defect that caused my fuse box to melt. It seems to be a big problem with Volkswagen "melted fuse box assembly". I am a 74 year old single woman on a small fixed income. I feel VW is responsible for my bill.
Reviewed Nov. 13, 2014
Damn, how do I start...I bought my 2001 VW beetle turbo charge 1.8L two years ago. SO MANY THINGS happened. Well let me start this off, I spend 7000 ** dollars on it. I thank to my uncle he could help me with this. When I first got this car, yes it was more than amazing, it was beautiful to my eyes. I loved the way it ran, had a lot of power. Pretty much, it ran GREAT. A bit more than a week after I got it the engine light came on, not just that, it flashed!!! Well bad for me I did not get a warranty on that. I knew nothing about cars, this was my very first one with my own money. The mechanic told me if I'll pay 100$ he'll solve this. Sorry but I don't really remember what was the problem. Well it came on and off. I got to another mechanic (my uncle's friend) which instead of paying 95$ an hour, I paid 50...Still a lot for a worker who gets less than 9$ an hour, but I got help with all this. So with about 5000$ worth of fix, I gave up. I could not afford this no more. I did not want to solve it, but I thought to myself, after all of this money you are going to trash it. So I kept it.
Learnt that last owners abused it COMPLETELY. So I gave it a complete car, every few thousands of miles I got a complete check on the engine. Yes that helped improve the engine. It's been running better after the last time I got it to the mechanic. By the way it's been losing power, if I was on the highway and this happened, it'll go down to 40mph for about five sounds and then it regains the power, but has a lot of power after this. I can even reach more than 100 mph....As I said, try not to choose an abused vw beetle, or for that matter, any car. Or you'll be paying thousands until problem is solved, then you really really have to take care of it as it is your own baby.
Reviewed Oct. 12, 2014
Over the past month, I have noticed a strange, plasticky smell that seems to come from the driver's area somewhere. It's like melting plastic. I changed perfumes, thinking it was me... but it is getting worse. Every time I turn on the A/C or now the heater, there it is. Thankfully my friend Bob could smell it yesterday and said it smells like an electrical issue. I already have an appt with VW to look at it.
For two summers my AC would run fine for a few minutes, then cycle off. I had VW look at it -- TWICE -- already. The last time was in August 2014. They said no codes were tripped and perhaps the "off-cycling" was a protection from over-heating... i.e. all was "okay." It did it again a mile away after I drove off. This is BULL. I think there is some kind of SERIOUS electrical issue. I am AFRAID to drive the car 45 miles to the dealer. At barely 15,000 miles, this isn't due to age of the car, etc. (or driver).
As to those others with window issues, had those too. There had been a recall of the window motors right off the bat, so in about Oct 2013, got new ones. Then last year, with the snow and sleet, the windows did go down below the seal so the door could open... but would NOT go back up once I was inside. One time yes (passenger), several times no (driver). So the dealer IS aware of this. The service mgr said even cold and ice shouldn't matter.... such a strange feature...
Reviewed Sept. 30, 2014
2005 turbo with 59,000 miles on it. While driving transmission goes into neutral by itself and shifts gears rough. Has happened several times nearly causing accidents. I called the VW headquarters and they said that it was 4 years past the 5 year warranty and even though it's under the mileage, they could not help me. I never received a letter about a problem and extension of the warranty due to the class action law suit. VW should be responsible for fixing this problem with any car that was built with this transmission no matter what the year or mileage. They want $6000.00 for a new trans and the car's not even worth that. Never buy VW vehicles!
Reviewed Sept. 25, 2014
2005 VW Beetle Convertible - Headliner has fallen/pulled away from the back window. Feels like the liner has a metal bar inside of it that must have snapped in around the window. For anyone who has had this problem, have they had it fixed and if so has the fix worked. I've owned the car four days. Reply is greatly appreciated.
Reviewed Aug. 29, 2014
I purchased my 2013 Beetle in September of 2013. It's a 2.5 L 5 speed. I had the same problem as many others where my window would not come back up all the way after being rolled down. Also, the automatic window would not work. I had to hold the button down the entire time. Now that it is warmer, this does not happen. I still think it's odd that a brand new car with 3 miles on it when I purchased it had that happen to it! Now I am having the issue that my car will die while it is in neutral. It has died 7 times in the past 3 months and both Puyallup Volkswagen and Auburn Volkswagen have not been able to find the problem. I have not seen anyone else with this problem either. It is very frustrating for this was my first brand new car!
Reviewed Aug. 8, 2014
I really loved my 2005 Beetle convertible. Loved driving around with the top down and the wind in my hair. But alas, it's the crappiest car I've ever owned... and I have owned a Vega and a Datsun b-210! The interior of the car has been a joke since day 1. The automatic windows broke so many times the mechanics fixing it broke the door panel screwing it back in. But the dealership (Dwight Harrison in Snellville, GA) wouldn't take ownership of that because I didn't notice the big crack in the passenger side before I drove it off the lot. And how embarrassing that the paint is peeling off the door handles every time they are used. But even that I could have overlooked.
The transmission has been an ongoing problem. The first time I experienced the slipping, it was under warranty, but of course when I took it back they couldn't find anything wrong... The slipping got worse. I took it in again... They found nothing wrong. This went on till it was out of warranty. Then it became unbearable, but the dealership said what was wrong with it was not covered by the recall. Cha Ching....Tranny issues again.... Cha ching... Catalytic converter issue not once but 3 times... Cha ching, cha ching, cha ching... Every single mechanic that has worked on it has told me to get rid of it as soon as possible because it is a ticking time bomb.
Now the transmission is slipping again and I must ditch my beloved Beetle before it dies and I can't get a dime for it. Why oh why did Volkswagen have to do such a horrible job of making our dream car??? I didn't want bells and whistles. I just wanted a trustworthy friend that I could take care of into our old ages... You failed us and tarnished the name of VW by trying to go cheap and not standing by your product. Shame on you Volkswagen... You used to have such a good reputation. Now you are at the bottom of the heap...
Reviewed July 16, 2014
The fuse box on top of my battery has burned up 5 times since my purchase of the vehicle 6 years ago. The mechanic now tells me because of the extensive damage caused by the continual burning of the part.... it has done such extensive damage it cannot be fixed without replacing the alternator and other major electrical parts. I am so mad I can hardly stand it. I have read hundreds of the same complaint and am not sure why there has not been a recall on this car.
Reviewed June 19, 2014
Purchased a 2009 Blush New Beetle, top of the line, paid over $30,000+ for the car mainly because of its appealing looks. Nothing but problems, problems, problems... Problem 1: Shortly after receiving possession of the car, the steering column repeatedly locked up. Car repeatedly had to be towed by AAA back to the dealer. Five repairs to key lock cylinder, Service Manager advised problem existing is known to Volkswagen Corporate Headquarters staff and to alleviate problem, car must always be parked on flat level ground. No other known remedy for problem. Is condition existing in my ownership of a Volkswagen car acceptable, I think not!
Problem 2: Electric window operating devices. Cable has jumped off track wheel four times. Have had to pay over $500 twice for window repairs. Ongoing operational problems with window operation including grinding noises presently. Dealer Service Manager advised problem is known to Volkswagen Corporate headquarters personnel but they claim there is no cure to conditions existing aside from doing nothing until warranty period expires. LOL!
Problem 3: The regulator in the driver side front door stopped working. Door closed several times on driver's leg. Driver suffered injury because individual is on a blood thinning medication. Volkswagen Service Manager and Volkswagen Customer Service Manager advised Volkswagen dealership could not perform repair work so sent over to a Ford Dealer for evaluation of problem. Repair needed, new door installed and half of car needs to be repainted. Reluctant to allow such work to happen because a repainted car suffers a great loss of value upon resale. Photos attached show evidence that damaged door regulator had existed for some time, most likely from day one when the car was delivered to the local Volkswagen dealer.
The current injurious conduct GM is involved in defending may parallel the conduct of other auto manufacturing companies. It is my opinion that any wrongful conduct found to be carried out by Big Brother needs to come to an end. To present a complaint, it is imperative that one possess evidence to substantiate a claim so I pass along Volkswagen posted instructions and contacts who you might want to send along communications to about your complaints.
Reviewed June 13, 2014
The inside plastic has developed a sticky residue that cannot be removed. The inside door handles fell off leaving no way to close the doors. The inside door panel coverings pop out. The aerial broke. Recently the plastic panel holding the glove box cracked and the glove box and panel had to be removed. The headliner also needs to be replaced. Mostly every plastic part inside of the car breaks very easy or crumbles.
Reviewed June 10, 2014
My daughter just had to have a VW Beetle. I told her I was suspect of their practices related to design for failure and high service costs to follow. Having been in the auto repair and racing business for years, I knew they were guilty of making their cars very hard to diagnose or work on, no company does that by accident. In three years my daughter could not afford to keep fixing the constant $300 to $600 bites it was taking out of her income. We dismissed VW forever. Then I married a lady with a 2008 Beetle with 100,000 miles on it; she claimed to love it. After a water pump, a/c compressor, brake failure, electrical problems and the constant drain of her money for a myriad of minor to major ailments, NOT SO MUCH NOW!!! She let it sit for a month while we were vacationing.
Upon return the automatic transmission no longer works. Changed the fluid, reset the computer and all the other BS VW told us, still won't move. Murrieta VW in Murrieta California has maintained the car since new. It had 10 quarts of trans fluid in it and despite paying for a service it obviously had never been changed. Supposed to have 7 quarts but at $10.00 a quart who was checking, not my wife she trusted them. When the PLASTIC water pump impeller blew to pieces and overheated the car (113,000 miles), Murrieta VW wanted to replace the water pump for $700.00 and THEN CHECK TO SEE IF MAJOR ENGINE DAMAGE HAD OCCURRED. Any, and I mean any backwater mechanic would have checked to see if the engine was worth saving and therefore the car before costing a lady that much money needlessly.
Not Murrieta VW, I had to go in and demand they do it under threat of calling the B.A.R. They argued fiercely and I had to threaten a legal action if it was repaired and the engine was bad. Frankly I have reviewed the records on this car and these crooks have abused my new wife for years. I am considering going to the B.A.R. with the entire record, it is absolutely dishonest. As for the trans, wouldn't let them touch it. They have charged three to five times the book repair cost on everything they did to this car for the last six years. Single ladies without knowledge of the business or cars are easy money. Murrieta VW should be fined severely and put out of business.
The worst crooks I have ever seen in the auto repair business and I have personally seen to it the B.A.R. fined two shops to the tune of $250,000.00 each over the years. AS for anyone considering a VW listen to me. They have DESIGNED AN ONGOING INCOME STREAM IN THEIR CARS FROM YOUR POCKET, FORGET IT SAVE YOURSELF A FORTUNE BY A CHEVY OR FORD. Oh even better they are now not even making it possible for you to check your oil or trans fluid, a VW tech has to do it. Forget PLANNED OBSOLESCENCE, VW HAS PLANNED 25,000 MILE FAILURES AND IT IS OBVIOUS.
Reviewed June 8, 2014
Going down interstate, speed limit 65. Doing speed limit with Semi truck behind me. Beetle lost all power at 65 mph. Took about 5 seconds for Beetle to regain power. Almost got rear ended by Semi truck while beetle lost power. Pretty Scary. Also having problems with driver's window going up in car. It sounds as if the motor is on its last leg. VW states car is fine, However I drive this car everyday. Their only in the Beetle to go around the block. They bring Beetle back & say Beetle is fine. Well, something is wrong & it should be address. A fix for everyone should be mandatory, not bushed under the rug.
Reviewed June 6, 2014
The transmission on my 2004 VW convertible Beetle started malfunctioning 14 months after I bought it in 2010. The VW engineers have designed it so you have to buy the exact one for that year and it has to be for the convertible. Most mechanics are not familiar with its sensitivity. It is best to replace with a brand new one and have the dealership to do the job. I would never recommend this car to anyone. It's a money pit and VW needs to man up and do a recall on all Beetles.

Reviewed June 4, 2014
I have a 2007 Beetle which is a very cute car, but beginning at about 55000 miles we noticed a problem with the automatic trans. At the time the dealer and the car mechanic said just use high grade gas - will be fine. We are now being told this year that the transmission must be rebuilt at least at the cost of $4000 and that may not resolve all the issues. The car had EVERY correct maintenance at the exact time. We took excellent care of it. This year and others are now part of the LEMON LAW and are part of class action suits. It is really too bad - VW should own up to the problem.
Reviewed May 30, 2014
I bought a used 2002 Beetle in 2011. It's the first car I ever owned. I love my car for sentimental reasons, but would not recommend buying one. While I expect an older car to have mechanical issues from time to time, some of these problems are serious and costly design flaws. It is not a cheap car to own and keep running. Issues I have experienced:
Both window regulators died within 2 weeks of each other and had to be replaced; the windows fell into the doors at an angle and would not close. When I initially bought the car, it would randomly get stuck in park for minutes at a time. For some reason, this problem went away on its own. (o_O) Cooling system issues: my water pump had to be replaced since coolant was leaking out, causing the car to overheat. Luckily there was no engine damage. Electrical issues: Had to replace the alternator after my car slowly died in the middle of traffic. Also consider the SERIOUS design flaw that is the fuse box.
Another time I drove my car down the block and it completely died. Even after we jumped it, it would just shut off. Thank god my dad knows cars, and was able to diagnose the issue: the plastic fuse box that sits on top of the battery had melted from the heat of the wires and battery. Had to replace the thick fuse box cable as well as the fuse box itself and all the fuses. If the car hadn't just died, it could have caused a fire. I'm appalled that VW hasn't issued a recall for this or taken any responsibility for this extremely dangerous design flaw. The quality of the interior finishes is low. I ended up replacing the plastic door panels after the passenger door handle broke off. The compact design of the car overall tends to make repairs more challenging and thus, more expensive. If you have a Beetle, find a good mechanic who knows German cars and stick with them. Chances are you'll be paying them a visit more often than you see your dentist.
Reviewed May 29, 2014
I bought this VW Beetle in 2001. After 13 years, I have 73000 miles on it. The majority of driving has been done with just the driver in the car and I have been the only driver. I have had a number of "small" mechanical problems; however the real downfall of this car is the interior. The inside plastic has developed a sticky residue that cannot be removed. The inside door handles fell off leaving no way to close the doors. The inside door panel coverings pop out. The aerial broke. Recently the plastic panel holding the glove box cracked and the glove box and panel had to be removed. The headliner also needs to be replaced. The outside of the car looks like new and while it is old I see no reason for so many problems with the interior.
Reviewed May 25, 2014
Have a 03 beetle conv. Love it when it works. Vw, however forgot how to build quality and treat customers. Besides the crappy regulator and slow window motors (regulator window gears made of cheap plastic and wear and break way too many times), costly repair. And the valve assembly in the transmission, Vw knew and no recall to fix. Cost me $2500.00 to repair. Vw of America was rude and unhelpful.
Reviewed May 5, 2014
We've had our 2005 VW Beetle since 2009. It's been a great car with quirks like every other car.. buttons quit working etc...but a few months ago it started bucking when driven around town a lot. It would stop if you drove long distance for awhile but start back up again.... It got worse... The transmission guy said VW are too hard and expensive to have him rebuild but it would be better for him to buy a rebuilt and install it.. Said maybe 1200-1500.. We weren't thrilled, but car was to be daughter's car and you can't buy a car for that price. He just called us today... It will be $3761. For a rebuilt, way too much - the car isn't worth more than that. It's a bunch of crap. VW knows their transmissions in this year and others are bad... Suck it up and recall them.
Reviewed May 1, 2014
When a timing belt is recommended it is because it is a wear item, meaning if not replaced it may break causing damage to the engine. Also when purchasing a used vehicle regardless of make there is a chance that it wasn't maintained properly which leads to costly repairs. Bringing down a manufacture is not okay. There is always the saying you get what you pay for, so if you got a super awesome low deal on a car there is a chance it might cost you more in the long run. As far as some vehicles having problems, yes that is true, we all have returned an item because it did not work well.
As far as lemon law that only falls into power train meaning engine and transmission not windows, radio, trunk etc... VW like others make good products as long as you maintain them. That is why they issue a warranty. If something is not working as perfect it may be that the manufacturer chose a cheap vendor to outsource a part (i.e. window motor, trunk latch) to keep cost low so the vehicle is affordable during new car purchase.
Reviewed April 22, 2014
I have my car 2001 Volkswagen Beetle. It's like two month almost with me. After fixing timing belt, when I am driving it's like someone puling my car back. I don't know what happened. Its 2.0 car. It was very good but now it's not going fast. Please let me know what I need to do. Thanks.
Reviewed April 18, 2014
Bought in August 2013. The convertible has been a fun ride until it started getting cold. As soon as the temperatures started dropping the driver's side window (and on some instances the passenger side too) will push down to open but will not push back up into the seal. The only way to re-seal the window is by making the window go up from the inside. This problem has been "fixed" at a current total of 3 times, typically with just a reset of the window settings - one time with the replacement of a broken part that held the window in place. (At one point the problem reoccurred in a 2 week span!) It's April and the problem has popped up for the 4th time. Please feel free to respond with how you handled your situation as I am frustrated and stumped.
Reviewed April 11, 2014
My girlfriend has a 2005 Beetle convertible w/ similar/identical problems. Recalled items that were replaced: fuel pump - loss of acceleration for her throttle body component of transmission - cutting out on the freeway. Door regulators go bad - that is the noise in the door you are hearing. Now it goes really well except for ANOTHER window regulator needs to be replaced - yep. Hope this helps. It was a fight w/ VW to get the transmission issue acknowledged but they ended up paying for it w/ the help of our transmission mechanic in San Diego.
Reviewed April 9, 2014
2003 VW Beetle - Like everyone else. The car has had so many issues 01 to current. Beetle owners, we should file for a class action lawsuit. I know for a fact I've spent thousands and it's just sitting in my driveway. Loved it and a classic once a point of time and it's not fair that VW won't take responsibility for their problem. Someone needs to be held accountable. Who's with me!
Reviewed April 1, 2014
My sisters-in-law's 2000 Beetle TDI just had a serious dash fire most likely totaling car. Good thing it was in her garage.
Reviewed March 12, 2014
I purchased my 2013 VW Beetle Convertible in the middle of August 2013 with less than 5 miles on it. So, it was NEW. As of today, March 12, 2014, this is the 4th time I have had to take my car into the dealership because (1) when I pushed the window button to go down, it would not automatically go down all the way (2) the window did not go up all the way automatically while driving or when locked in the evening, creating a gap where water could get in or a lot of road noise if I didn't manually raise the windows, (3) when putting the top down, the passenger window only automatically lowered 1/4 of the way and stopped. It had to be lowered manually.
From the first time I took it in to the dealership I told them I had done research on it and there were issues with the window regulator. I was told by the service man that this was only a 2012 issue and not 2013. For the first two times I took it in, I was told they couldn't find anything and they just reset the computer. The 3rd time I had to get the Business Mgr and General Manager involved. At that time I was told they put in a new regulator. I had the car back less than 3 weeks and now the passenger window only lowers 1/4 of the way down when I put the top down.
I am SO fed up with the lack of service and am wondering if this is a major issue with ALL 2013 VW Beetle Convertibles or if I have a Lemon. I have asked for all my service records, which I have asked for before and was not given them and I have researched the Texas Lemon Law, which, in my opinion, my car does qualify. I have less than 10,500 miles on it and it has been taken in 4 times for the same issue. I would appreciate it if anyone has had the same problem with their 2014 VW Beetle Convertible and, if so, did you have to go through Arbitration, contact VW or get an attorney to get the issue resolved? Thank you for your help.
Reviewed Feb. 27, 2014
Bought used 2001 Turbo VW Beetles. Had to replace the leaf springs right away. The engine light came on before I drove 78 miles, then the guys at garage said they could tell the engine light had been shut off. The VW garage said it needed sensors, then the guy at VW garage said it needed timing belt not that this one was bad but they needed replaced when the mileage got to certain point. Then the transmission went out, replaced along with some other items like water pump. I drove it out of garage, wasn't even 2 miles and engine light came back on... called garage guy said, "Unless it flashed, don't worry." Okay, hmm, then before I could drive 20 miles I had no heat in - 0 deg on way back to shop. I couldn't even go up small hill, dropped into 3rd to get uphill, then it didn't do good to shop, no codes on computer, guy says another transmission. Wth? NEVER AGAIN.
Reviewed Feb. 8, 2014
I first purchased my convertible 2005 VW Cabro Beetle in 2009 after many years of wanting one. Within 2 months I had the airbag warning light come on. I was told I needed to replace the crash sensor which I did - $890.00. Eight months later problems with blue engine warning light. Had to replace engine's temp sensor. Three months later replaced timing belt and tensioner - another $700.00! Then driver's window would not go down. Had to replace door lock cylinder which required removal of inner door panel - another $600.00! Then yet another warning light - I had coolant leaking - so mechanic removed and installed coolant expansion tank and new hoses and pump - $750.00. Then the worst thing, the car starting jerking - you guessed it, a new transmission - $6,865.00.
By this stage I felt I could not sell it on as I would hate to think a young girl with little funds would purchased it from a dealer so hence I have kept it. Now today my damn window won't go down again - same side I had fixed 2 years ago. Also for last 12 months have had the brake system and anti-lock brake system flashing on together but feel it is just the electronics as not affecting driving and don't want to spend $2,000 to fix it.
Reviewed Jan. 31, 2014
On November 2013, I purchased a 2005 VW Beetle on a used car lot in Orlando, FL two weeks after lights on dash started lighting up. First the air bag one then the engine and last the coolant then the car cranks but powers off. I took it to a foreign car mechanic and he tells me it's the timing belt. Then he said it needed to be recoded and said it would cost $1000 max. I also noticed that when I would drive on bumps on the road the car would power off so I opened the hood and looked and shook things and the car powered on, then got online and read that the 2005 fuse box had been recalled. I ordered a new fuse box that will be installed today. Hopefully that will solve the problem. I had a vehicle history on the car one owner under 100000 miles in great condition garage kept. I hope this solves my problem. I have missed several days of work due to the car's problems. I would drive and it would power off while I was driving.
Reviewed Jan. 29, 2014
It is too long to write. Here is a brief summary. Bought it brand new from Boardwalk Auto in Redwood City, CA. Took it in several time while under warranty for every issue. Transmission, electrical, recalls, window problems, headlights falling out and not working, leaking fluids, check engine light on, heater not working... I can go on. The dealer would tinker and take care of recalls, but could never pinpoint any real problems while under warranty. Since the warranty expired, they have found problems THAT NEED REPAIR, DUH. I have contacted VW of America. They are not helping, except only in asking for records from the dealer. These cars are a piece of crap and VW knows it.
The entire car needs to be recalled. In fact, the man in customer relations said to me why wouldn't the dealer find the problems, they get paid from us when it is under warranty. BINGO...VW knows about all of the problems, if they allowed all the dealers across the country to fix these things under warranty, they would go broke. HOPEFULLY SOMETHING WILL COME OF THIS. I am sure there are more forming regarding all of the other issues with this poorly made car.
Reviewed Jan. 26, 2014
No warning sign. Got off interstate mash gas felt like car was not moving. Call my mechanic on the way, car started making a sound like it wasn't in gear. Just have right at 100000 miles. Have kept my car service. Had to pay $3200 to have it rebuild at a transmission shop. I think that we as consumer need to take action against VW and hold them responsible.
Reviewed Jan. 20, 2014
My interior door panels cracked and fell off. When this happened it disconnected all electronics. I cannot use electronic key door locks, cannot open any windows or sun roof. Also my glove box literally fell off. I don't abuse this car. The parts are so expensive that I cannot afford to replace them.
Reviewed Jan. 17, 2014
2013 Beetle TDI Windows - We purchased the above hardtop Beetle in March 2013 with 488 miles on it. Everything was fine (good mileage, fun to drive, etc.) until November 2013 when it got cold here in Rhode Island. Then the windows would not operate as intended. When you open the door to get in the windows are designed to lower approximately 1/2" in order to clear the groove along the roof line in which the window sets when closed as there is no door frame around the doors - they are just glass. Then when the door is closed, the windows are supposed to go back up into the groove. Once the temperature dropped down into the 30s the windows no longer depressed and the doors could not be opened.
It has been in two VW dealer shops a total of three times and the Service Managers have stated that nothing can be done; "It's a design flaw" and since VW Customer Service refuses to buy the car back even though they admit there is no fix for this problem, the Scott VW (where I bought it) has told me they will not do anything to help. (There was a window recall on the 2012s for another problem.) Also the car is still under warranty but they do not want me to bring it back since there is nothing they can do to fix the windows.They have been very resistant to offering a solution and will not deal with the issue at all. It is now Jan 17, 2014 and I cannot rely on my car to be usable unless it is a warm day so it is sitting in the driveway. I am pretty sure it gets cold in Germany where this was designed and I know it gets cold across North America so I doubt I am the only person with this problem. Has anyone else had this problem? I'd love to hear if you do. Please post to this review if you can.
Reviewed Jan. 14, 2014
I bought a 2005 VW Convertible Beetle. Took it home and found windows didn't work, wouldn't go up. Took back to get fixed. OK for a while, now back window will not go up. Also problems with transmission. Put on brakes and transmission jerked. It is now worse. Sometimes switches to neutral on hills. Only 45,000 miles. Will take it to Gunther soon.
Reviewed Jan. 6, 2014
My 2007 Volkswagen Beetle convertible has had repetitive issues with the window actuators, the AC system, and the back window of the convertible top. The car has less than 25,000 miles on it and is garage kept. Prestige Volkswagen in Melbourne Fl was the dealership making the repairs on the window regulators (which took 4 trips to resolve) and AC (which took 7 trips and was only partially resolved). They didn't know how/care to put that dash back together properly and now my horn doesn't work properly either now.
I'll not go back to Prestige ever. Many issues with cheap plastic parts and finishes as well. Additionally, a professional is needed to change the oil due to the bracket that blocks the oil pan from draining, the requirement of an oil filter housing removal tool and a special suction device to get the oil out through the dipstick area (are you *serious*??). I have kept the car for purely sentimental reasons but it's a pain in the shorts.
Reviewed Dec. 30, 2013
So my 2003 vw beetle has been having a few issues lately. About a week ago my EPC (electrical power control) light has been coming on. Mind you my check engine light has been on since I got it as well as my battery light yet my battery is just fine. My bug is having issues starting. It turns over but it won't actually start and twice it has just completely shut off while in the middle of driving. Thankfully both times I was pulling into a driveway so there hasn't been any accidents. My dad refuses to take it in but he seems to believe there is just a bare wire that is grounding out somewhere which can cause the readers to say it's an issue with the alternator or the battery causing people to spend tons of money and still have issues. The readers won't tell you if there is a bare wire which is why the dealers don't know what's wrong with them; they can only replace what it reads. So if you are having issues like this CHECK YOUR WIRES. It could be as simple as a bare wire causing aaaaall those problems.
Reviewed Dec. 3, 2013
My windows stopped going up and down. I have a hard time with them. Electrical problem under the hood with the alternator wire, car not starting some times, engine light jumping on and off.
Reviewed Nov. 26, 2013
Just over two weeks ago, I was on my way to the library with my five year old daughter in our 2001 VW Beetle. A horrible smell started coming from the heater so I quickly turned it off. As soon as I did that, flames started dripping from the passenger side onto the floor. I stopped, told my daughter we have to GET OUT and we did. I poured a bottle of water on the fire, it went out but only for a second; the fire went POOF and started again. I flagged down every vehicle on the road. Thank God the first woman knew my daughter from her school!!!
I called 911. Waited and watched the thing burn. I was terrified to say the very least. The windows started exploding; it was just like something you'd see on a movie. By the time the fire trucks arrived, it was completely engulfed. It took them 20 minutes to put it out. I'm a single poor mother with no fire insurance. I'm shaking as I write this and am afraid to drive most days. I have been in contact with VW Canada and they were incredibly concerned and empathic. It seems they MAY do something for us. If not, I think I will probably lawyer up. Thanks for listening and DO NOT BUY A BEETLE!!!
Reviewed Nov. 26, 2013
I once owned a 2000 VW beetle back in 2007. It required me to put oil in it every month, every other month at the longest. Sometimes after I would park my car, would get stuck in park. One time it was stuck for about an hour. Not to mention I had to change the battery about 3 times after only having the car for a year. The engine eventually went out in the car so I refused to finish paying for it. Therefore, the finance company picked it back up. Earlier this year I purchased a newer model 2005. Upon the test drive, everything seemed to be perfectly fine.
The mechanic I bought it from assured me the car was running well and I was not getting a lemon. I had my dad check it out, everything seems to be fine. The car only had 70,000 miles so I felt like it was a steal. It was cute, stylish custom color leather and power everything, seat warmers, sun roof, the works. After having the car for a week, it began to make some sort of noise as if the seat belts weren't fastened.
I had purchased the car with no warranty but I took it back to the seller because he promised I wouldn't have an issue. If I did he would take care of it. Well of course that was a bunch of bull. In so many words, it was now my problem. To this day and it's almost been a year, my car makes an annoying buzzing and beeping sound that drives me nuts. I sometimes beat at the door because the sound is so annoying and it frustrates me. No one can tell me what this is or how to fix it.. On top of that, sometimes the car won't drive over 20 mph so I have to detour to the streets from the freeway if I want to save my life from the fast traffic coming behind me. I took it to a VW dealer and just to look at it, the guy wanted 200 dollars off tops. Not too many mechanics will touch the engine due to it being sensitive so I'm stuck with this go cart that barely runs.. Sighs... Sincerely an agitated VW beetle owner :(
Reviewed Nov. 17, 2013
Whilst in heavy traffic on M62 motorway, applied brakes and car powered up. The only reason accident avoided was no traffic in next lane which was able to swerve into. Very frightening. If wife would have been driving, would have resulted in crash as wife does not drive much and I do for living. Going in garage tomorrow, will update you then as I have been told could be ecu fault. Did expect from VW.
Reviewed Nov. 14, 2013
My friend's car was engulfed in flames within 15 minutes - an electrical fire emerged from under ac unit. If she would have not stopped and jumped out of her vehicle, she could have been badly burned as the vehicle was completely burned as firemen arrived on the scene. This is horrible! Yes, insurance will cover it but VW, y'all better wake up and see that this is a serious problem that needs immediate recall before there are burn victims and casualties as a result of your negligence to address this dangerous issue. Seeking counsel for damages because this situation could have been avoided with a factory recall.
Reviewed Nov. 10, 2013
My daughter-in-law has a 2007 Beetle. While still under warranty, the wiring in the entire car went out and needed to be replaced. They kept the car for TWO months! Eventually repaired. Now again, 2013, it again needs to be replaced. It's no longer under warranty. I keep reading about electrical issues with these cars. I also have a new VW EOS so I'm worried. The seat belt light warning goes off when everyone is correctly seat belted in. I take it in and they can't find an issue. How is it that VW has not been made to address the electrical issues?
Reviewed Nov. 5, 2013
I just bought this car a week ago, it has 65,000 miles. The rear driver's side window will not roll up completely - so I don't use it. I pulled it into place with my hands. The MOST important issue is the flashing Convertible light where the temperature should be. And the car BUZZES for ten seconds EVERY time I take my foot off the brake. Which means Every red light, every stop sign. I took it to Corona VW this morning, told him about window - first thing he said was, "That's $700.00 to replace the window regulator." Then he put a numbered ticket on rear view mirror after telling him the buzzing scenario. I waited (!) hour in view of my car - no one touched it in the service bay. I went back inside and asked, "Is anyone going to check my car?" He said, "Oh I'm going to look it up right now (on his computer) and give you a price." I said, "You are charging me $135.00 to sit an hour, then check on your computer? I don't think so. I have no intention of paying anything if no one is going to ACTUALLY do a sensor test or physically drive my car to understand what's wrong." He handed me my keys and said, "Okay then, have a nice day."
Reviewed Oct. 20, 2013
So we bought our 2003 VW New Beetle 2.0 back in 2008. Since then, we've replaced the battery 5 times and the alternator 3 times. At least (the VERY least) we've gotten the battery changed on warranty MOST of the time. For some reason, it always shuts down during the summer. We just don't know why. And each time we take it to a shop or dealer, THEY don't know why. All they do is test its voltage before telling us to either get a new battery or replace the alternator. Again. Long story short, we paid it off last year but haven't been able to use it since May. It just sits in our garage.
Reading these stories about owners with similar electrical problems doesn't really help, but I guess misery loves company. One story I read here said that the fuse box, cables, and entire wiring system had to be changed out before getting it to work consistently. And even talk about a class action suit? Sheesh. I mean, sure this car's a money pit but I don't want to buy ANOTHER freaking car. Does anybody know how much it would cost to make the damn thing RELIABLE?
Oh, and when it broke down this time (May 2013), it didn't seem to be the battery causing problems. As a matter of fact, the starter would crank but the car just wouldn't turn over. I figured it was the fuel pump, but of course now the battery's lost its charge. So now we have to jump it, test it, determine if we should change the fuel pump, and THEN worry about the wiring. If it IS in fact the electrical system that's been screwing it up for all these years. Anybody have any info that can help me?
Reviewed Oct. 12, 2013
I have a little over 100k miles and I'm putting in the third transmission. The first went out at 60k miles. VW refuses to refund a dime even though they know they sold a car with a defective part. I'm thinking about taking them to small claims court.
Reviewed Oct. 6, 2013
Over the summer, I had a problem with the panel lights coming on. I took it to my local mechanic and he noticed that the fuse box that sits on top of the battery with burnt out. I went to the Volkswagen dealership and bought a new fuse box. We replaced it. 3 months later, I smelled something odd and took it to my mechanic. We opened the panel over the fuse box and surprise, it had burned out again. I went to the Volkswagen dealership and picked up another fuse box. We replaced it. The next day, after driving the car one time, the fuse box burned out again and the car would not start at all.
This time we took it to the Volkswagen dealership. They informed me that there was a defect in the wiring and the wire harness. I found out through contacting my brother who used to do work for NASCAR that in Florida there was a class action suit filed against Volkswagen of America for this very reason. Apparently, there was a defect in the cars produced between 1999 and 2006. The design was changed after that. My local Volkswagen dealer was going to charge me five thousand dollars to fix the car. All the wiring needed to be redone. They said that they were not aware of the particular problem that I was having and had only fixed one or two with this particular problem. They lied.
I talked to another friend of mine who had a Volkswagen Beetle who has had all the wiring replaced when he had only had the car for under 2 years. My cousin who is also a mechanic said that he was replacing those fuse boxes frequently. Not being able to slide in repair man however he did not know why this was happening. I don't know that we will ever buy another Volkswagen and we have our own three Volkswagen Beetles. I expect Volkswagen to make some form of repayment to me as to what it would have cost or I should say what the car would have sold for if I would have traded it in in good condition like it should have been. No Volkswagen, no bolkswagen should get less than a hundred and twenty five thousand miles on it.
These cars should have been recalled, every repaired. Volkswagen has refused to do this stating that there were not enough complaints to have a recall. There probably were not enough complaints because people took them to other places besides the dealer since it seemed like such a simple problem to fix. Believe me, people, it is not a simple problem to fix if you have a model with a fuse box. It sits on top of your battery. Trash the car while you still have the chance. It very easily could have been that my battery would have blown up had I not smell the wiring burning and had enough sense to stop my car and check it.
Reviewed Sept. 21, 2013
Bought 2008 VW Beetle 74,000 miles on it. Have had less than 10 days and now air conditioner went out and car is overheating. Called used car dealership and told problem. Owner won't call back. Problem is going to cost over $1,000.00 to fix. Thought Volkswagen was a reliable car, evidently not.
Reviewed Sept. 12, 2013
Wow, glad to know I'm not the only tortured person out there. Bought my 2007 brand new... It only has 60,000 miles on it. It's been garage-kept and taken care of very well. In the first few years of the warranty, I created a file full of repair work orders several inches thick. Gas tank makes horrible popping noises when it's cold, on an incline, whenever it wants... Electric panel went HAYWIRE one day... Luckily, it was a recall part, but still a huge pain at less than 20,000 miles at the time. Driver's window has issues (will roll up and down when I roll down the 1-touch window feature, about 50% of the time). Alarm spontaneously kept going off (faulty sensors)... Luckily, this was right before the warranty expired.
Awful ticking noise when I drive. Shop thinks I'm crazy. Awful snapping noise when I turn. Shop thought I was crazy several times until one day, a mechanic overheard and told me what it was. I have to pull the back seats back and rotate the black rubber stoppers every couple of days, to prevent the noise. Yup, insanity. Black plastic cover under the car that protects the undercarriage has come loose three times. Now my fabric ceiling is peeling off in pieces, in less than two weeks. I don't live in a hot climate, and my car usually sits in a shaded garage. WORST purchase ever. I'm just scared to reach 70,000+, because it sounds like I need to see it now, before the crap hits the fan even more...
Reviewed Sept. 9, 2013
Remember that commercial back in the 70's? Well, a lot of people bought VW's and had a lot of issue with them and told themselves "never again" -- then came the 90's when people started buying VW again because after two decades, people have "forgotten" how bad they were. Well, lo and behold, VW's are still bad. Not just the product but also the dealership experience, horrible. I have to put on bullet proof vest when I have to go to VW dealer because most of them just look depressed and want to beat the crap out of you. Okay well, I've VW's since the late 90's and each one of them had express windows up/down issue. They just can never seem to get it or fix it. And my last VW (and also my LAST) was a 2006 Beetle 5 Speed TDI.
Had some of the worst nightmare with this car. Headlight design, a literally engineered from hell if there is such as place... have to keep pushing it in so it does not go off every few hundred miles. Worst engineering design. Why not just use a plug in harness? Instead, they use a connector from the headlight assembly to the body - bad place for that with all the vibrations and beating it takes. Oh, and all kind of interior lighting issues. And did I tell you about the the rear light assemblies also? VW, you take the cake. They claimed that their cars are engineered in Germany like it's supposed to be better I guess than any place else? But then why are they so bad?
Reviewed Sept. 5, 2013
2004 Turbo Volkswagen convertible - I've poured out so much money on my beetle. They are poorly made and I will never buy another. Had to rebuild the motor. $150 to replace a bulb because special tools had to be used. Coolant was leaking - $500 to Gateway for this. Alternator went out both left and right. Now I'm being told that I have an oil leak and it is going to cost $500.00. This cute little bug has been a nightmare. Since part of the engine was replaced the beetle still feels like it is shifting gears when coming to a stop and this cute little bug only has 90,000 miles. If I had read blogs, I would have never bought this car.
Reviewed Sept. 4, 2013
All of a sudden, the window does not go up or down and is stuck in a halfway up position. This the second time it has happened and it costs $400.
Reviewed Aug. 17, 2013
We bought a used 2004 VW Beetle with very low mileage (44,000 miles) two years ago. I have put fewer than 10,000 miles on the car by only driving it to and from work. Recently, it started lurching and shifting hard when driving after a few miles. Took it to 3 different shops, spent $400, and had several opinions about what the problem was. Finally, the VW dealer diagnosed it with a faulty valve body. After researching it, we found out that VW actually had a class action lawsuit against them for this exact problem. The dealer said it was out of warranty, but gave me VW's customer care number to see if there was anything they could do.
I talked to an "advocate" who took my information and told me there was basically nothing they could do because it was 3 years out of warranty. She acted unaware of the lawsuit. VW has known about this problem and will not do anything to remedy a known defect in their transmissions. It shouldn't matter when the car was purchased. They should fix it because it is faulty! A car with fewer than 55,000 miles should not have any expensive transmission problems! This is not normal wear and tear. I am very disappointed with VW for not standing by their products - especially with a well-known issue. The class action lawsuit was recently closed, but what about all of us that are dealing with this expensive repair on a faulty transmission they were aware of when they kept on producing the cars? I bought the car after the end of the warranty, and had no knowledge of the valve problem until it started happening 2 months ago.
Unfortunately, I bought the car in 2011. Therefore it was already out of warranty, so I guess I am just out of luck. I have read that fixing the valve body is only a $2500 temporary fix, and it just leads to an eventual transmission replacement ($6000 - more than the car is worth). Again, I can't believe that VW is allowed to deny any responsibility and fix a major problem that they knew about. This will be my last VW.
Reviewed July 19, 2013
I love my 2004 Beetle and would recommend it for a reliable and safe car. The problem I do have is the service from the dealership. The warranty is 10 yrs. on the body. On my driver's side exterior door panel just underneath the door handle, the paint formed a bubble about the size of a toonie and if it rained a rust color would run down the door. I took it to the dealership, before warranty had expired, and they took pictures of the door and would send them off to head office. I was told that nothing would be done because problem was from a faulty door handle but that I would be contacted in about 6 weeks. Six months later and I have never been contacted. Therefore I will never take my car for service to that dealership nor would I buy a car from that dealership. Service means everything and your car is nothing without good service.
Reviewed July 2, 2013
You name it, it happened. The biggest lemon I've ever had. Would never buy another bug no matter how much I love it. I have had many of the same issues I have read about like the back window lining coming detached. Both the passenger window and driver's window will automatically go back down when I am trying to close them. VW has adjusted them and there are many times that the windows don't line up and then I have glass-on-glass issues. My overheat idiot light will come on intermittently even when I have not yet turned the engine over. The sensor has been replaced to no avail.
I have had ongoing intermittent problems getting the convertible top down close enough for me to pull it shut and lock in position. The local VW repair supervisor tells me they feel the soft top has shrunk so tight it has no 'give' in it. Right… after 7 years, it decides to shrink; $4,000 to replace. Engine light on now, O2 sensor and some other control valve needs replacing $950. In SO Oregon, we have to pass an emissions test to get your car registered and with your engine light on, you won't pass. I have replaced both headlights twice (VW said this is normal). I have had to replace the gear console at the shift lever $856 (certainly not something I caused to happen).
While repairing it, they broke the convertible switch located in the console (of course, they don't agree). I certainly could not break it where it broke without actually pulling the switch out of the console. My list is endless. I am sure I have missed something. The above listed things were at a cost to me and no longer covered by the piddly warranty you get. This car, no matter how much I love driving it, has been the biggest vehicle disappointment I've ever had and would not recommend to anyone.
Reviewed June 27, 2013
20001 VW New Beetle - Passenger side window regulator failed causing the window to fall. (This is a common problem for VW.) Transmission would not back up sometimes. I took the vehicle to mechanic and was told the transmission need to be replaced. I was told this is a common (KNOWN) problem in the transmission shops that this transmission was junk. How does VW get by with people knowing that their problems are costing consumers money. I would never ever purchase another VW unit because of what I have experienced and have read on this blog today. People need to bond together and hold VW accountable for their actions. Their actions being bad engineering of transmissions.
Reviewed June 22, 2013
I have a 2006 New Beetle Convertible. I’ve had BOTH rear quarter window regulators fail, one only after 3 months after a repair. VW refused to honor the part warranty or vehicle warranty. The car had only 21K miles the first time and not even 23K the second time (same regulator RR quarter window). The current mileage is 34K. The driver's side rear quarter failed just days ago. This vehicle is driven only in summer months and stored during the winter months (November through April). I spoke with rep at VW America, and he listened patiently and placed me on hold to see what he could do. Of course, when he returned to the line, he apologized and said there was nothing VW could do!!! I have had several VW's starting in 1963. This is the very last I will ever purchase. Very poor PR from a multi-billion dollar company.
Reviewed April 16, 2013
2008 VW Beetle - I hit my brakes to stop and my car accelerated about 5 ft. into the rear of the car ahead of me at 3:30 pm on 4/16/13 ...1st accident and there were no drugs, alcohol or little green men. Please contact me if you have had the same problem. I, again, will state that I did not hit the accelerator. Thank God there was no injury except my pride.
Reviewed April 12, 2013
I have a 2003 VW Beetle with 15,000 miles, garage kept. It has been an ongoing source of frustration. I have never had a car with so many things that break. Recently, the rear driver's side regulator went out. I took it to the dealer; it was repaired for $600 and then the flapper broke off as soon as I tried to put the top down. I went back to the dealer and he said he couldn't do anything and that I didn't need it. Huh? Then why did they make it? Now a month later, the regulator went out on the passenger side. And then the rear window became separated from the canvas cover. The entire dashboard has some black stick film. The rear ash tray won't close, when no one ever used it. Other than that, the car is great. The car is truly a gem and I wouldn't buy another one again.
Reviewed Feb. 25, 2013
VW Beetle 2004 - Two weeks after buying, the rear lights went out, then the rear window regulators had to be replaced. Now the transmission is shot, with a cost of $5700 to repair. VW knows about the defects and won't do a thing about it! Can you say lawsuit?
Reviewed Feb. 13, 2013
I bought a 2013 beetle hardtop. I want to buy the convertible but I was told that VW would not be making a convertible 2013 Beetle but they do make one. I have had problems with the windows and the brake light is out and the handle on the driver side is loose. I have bought 4 bugs from the same dealership and I just want to know what I can do.
Reviewed Nov. 28, 2012
I have a 2003 VW Beetle Convertible with only 61,000 miles on it. Three weeks ago, I started having transmission problems and promptly took it to the dealer to see what was wrong. They told me that I needed to have the transmission replaced and that it would cost me $4,800 for a rebuilt or $6,000 for a new transmission. I spoke with my daughter's friend's husband and he has been doing a lot of research for me. He found out that VW was to replace the valve body inside the transmission for free on a lot of VW Beetles with this type of transmission. But when I spoke to them, they said it was already out of date. Yet Chris found out that it does not end till the end of 2012.
Chris (daughter's friend's husband) also found that there is a class action lawsuit over this same issue, but yet no one will help me get this situation resolved. Chris is still doing a lot of research to help me because he has seen on a lot of different websites that customers are having the same problem with their 2003 VW Beetle Convertibles. The exact same issue! Can someone please help me with this issue! I cannot afford either a rebuilt or a new transmission!
Reviewed Nov. 4, 2012
I bought a '05 Beetle brand new, but it started hard-shifting almost immediately. I kept taking it in but the mechanics couldn't recreate it. Finally, it got so bad that they said I needed a new transmission at $7,000 with 80,000 miles on it, so it sat in my driveway for 1 1/2 years, until VW came out with the extended warranty. I thought it would get fixed. Fortunately, it was the valve body and they repaired it for free.
Now it is hard-shifting again with 118,000. I'm thinking that the metal shavings from the defective valve body has started affecting my transmission (the mechanic told me this). In the years that I've had it, both rear window motors went out - the top broke every time I put it down so I stopped doing that, but what's the use of having a convertible if you couldn't put it down? The liner keeps coming off. The cup holder and middle console literally blew out and had to be replaced. There is grease or oil leaking outside the passenger side door (I was told that was normal and there was nothing they could do). But the worst is, when I hit 1/4 of a tank, the engine literally hesitates 10-20 seconds before it kicks in and would go again. I have almost been rear-ended while getting on the freeway.
I've had Volkswagens throughout my life, and not only will I never get another, I will discourage anyone about getting anything VW. They are now manufactured in Mexico and VW doesn't stand behind the work. Shame on them! Go to Edmunds.com - there are many complaints! A class action lawsuit is needed!
Reviewed Oct. 14, 2012
Window regulators on 2004 VW beetle convertible, convertible top - My window regulator went out on the rear driver side of car, and cost $500.00 to repair. Looking online, I saw that it was a very common problem. Then, my convertible top became unglued from the rear glass window. I repaired it myself instead of paying for a new top and replacement. Again, this was a common issue. Volkswagen should stand behind their product
Reviewed Oct. 13, 2012
I bought a 2001 VW Beetle that had bad transmission and bad catalytic converter. The car costs more to fix than it is worth. I got sucked into buying the car because the outside looked good. I think the only thing good on these cars is the body. The motor is a joke. I have read and talked to the previous owner of the car and she was in tears after spending over $3000 in repairs. I bought this car at the auction and I am kicking myself in the **. Never again, only Honda or Toyota.
Reviewed Sept. 8, 2012
My 2008 VW Beetle died while driving on 7/29. The check engine light came on. I took it to our mechanic. After paying over $600 to him, light is still on. I had it towed to Boardwalk VW. That was on 8/2. It is now 9/7 and the car’s still there. They have changed and tested numerous parts and have involved VW's corporate office. They called us about twice a week and say they need more time. Although, I would think that after 37 days something should be resolved and it is under warranty, thank God. However, we have no car to drive. VW's position is that since the car is a certified pre-owned (we bought in 2010 and have put 11,000 miles on it), they will not furnish us a loaner car. All they say is "Rent a car, send us the bill and we might pay it."
This is the end for us with VW products. I think that the company could give a darn less about company image and customer satisfaction. It's not fixed, can't pass smog, can't sell, etc. I feel sorry for the mechanic at Boardwalk that has been dealing with us. He stated that they don't even have the tools to check some of the parts VW suggests. I would never buy another thing from VW under any circumstance.
Reviewed Aug. 27, 2012
My wife owns a 2004 VW Bug Convertible and the following have occurred to her vehicle: Headliner at rear came down. Frame at the interior of rear glass window separated from canvas top. Canvas separated from rear glass window at exterior. Interior vinyl door panels separated from substrate. Rubber surface on dashboard has become sticky. Wife drives vehicle less than 2500 miles per year. It has 20150 miles and is garaged in South Florida. We have been to the dealer and they stated no recalls on any of the above items and the warranty does not cover any items. What can we do?
Reviewed Aug. 25, 2012
Interior lining falling off: I have a 2007 VW Beetle purchased new with only 37,000 miles on it. The headliner fell off and hung down in the back seat which made it unsafe and almost impossible to drive home from work. I called the dealership and asked approximately how much it would cost to fix. Unbelievably, it was estimated at $1600.00. I took my car to the dealership, so they could see it; and their solution was to offer to pay for the cost of the part but that I would have to pay for the labor, which was only "approximately" $600.00.
I called VW of America's Customer Care department. Their promise to respond within 2 days turned into weeks, and after waiting and believing that they would do the right thing, I was again offered to pay for labor only. Because my vehicle was 13 months out of warranty, that was the best they could offer. (My daughter has a 2006 Jetta that the same thing is happening to, as does my manager's at work.) Now, my car doors will not lock automatically, and when I try to lock the car with the key, the alarm goes off. Also, I've had to replace the headlight ($60.00 and that can only be done at the dealership).
My dream car has turned into a nightmare, and I literally hate it. I will never ever entertain the thought of purchasing or recommending VW to anyone! It seems that once your warranty is out, you have no recourse. Oh, did I mention that underneath the liner is a very thin piece of particle board? Hopefully, I don't spring a leak; otherwise, I'll be driving a car with metal (?) for the roof! Don't let the cuteness of the car fool you. Beware. I'm posting pictures somewhere, so others don't get the surprise.
Reviewed Aug. 11, 2012
Don't get me wrong, I love my Beetle. It is a 2006 and to be honest, it saved my life. I was in an accident a year ago and by all rights should have at least been hurt badly, but that little car stayed in one piece and held together and I walked away. The car probably should have been totaled but they fixed it. Mechanically it is fine. It's just that the interior is falling apart. I just replaced the window regulator, the door panels are coming apart, the headliner is falling down and the interior door panels are loose. Structurally, the VW Beetle is great. Mechanically, it's okay but the interior is cheap and not very well done. I had a young girl at McDonald's tell me she loved my car. She said she had one too and the door panels completely fell off. So I'm sure I'm not the only one in Florida with this problem. I called Volkswagen and they said they don't guarantee interior in a 2006. I think that's called not taking responsibility for your problems.
Reviewed Aug. 4, 2012
On May 20, 2012, as I was driving my 2002 Volkswagen Beetle (I had only been on the road for about 5 minutes), my signal lights suddenly started flashing and I immediately lost power. I coaxed to the side of the road and within a minute I noticed smoke coming from under the hood. A passing police officer noticed the smoke and called the fire department. The car was in flames as the fire department arrived. I am not sure what caused the fire, but it definitely seems like a safety issue that needs to be addressed by Volkswagen.
Reviewed July 25, 2012
I have a 2003 VW Beetle that I received a letter from VW stating the company was extending a warranty to fix a known issue with the transmission’s valve body impacting the shifting mechanism. When I took the letter with the “extended warranty” to the dealer, I was told that, unfortunately, my car did not qualify due to the extended warranty timing - although I received the letter. My car had under 60,000 miles at the time and the hard shift, noted in the letter, was occurring. Since then the hard shift has caused issues on the highway when drivers have had to stop short when the car won't shift into gear or it would shift so hard it appears the car has stopped first. This issue has cost me $650 to date and VW has increased the price of the part by almost half from when they sent the letters initially. I feel this is a consumer scam and violation.
Reviewed June 29, 2012
2004 VW Beetle valve body and numerous repairs - This car was my sister's who passed away 14 months ago. It has a custom paint job and was her signature around town. I bought it from my brother-in-law since he emotionally could not keep it. I have receipts from issues with window regulator and lifter, water temp sender, sensor o-ring, thermostat, water pump and impeller, anti-freeze replacement, timing belt, CV axle replacement culminating in a valve body replacement and electrical reprogramming. I just found out about the extended warranty, which expired 3 months before my sister died. This would have covered the valve replacement. After speaking to VW, they said they could not help because my sister did not report the problem before the extension expired. Well my sister kept every piece of paper and did not have anything in her file about the extension. She was fighting for her life the last year of the extension and most likely did not give a crap how her car was running. I am amazed on how many complaints this has.
Reviewed June 22, 2012
My 2008 VW Bug convertible was my life-long dream that turned into a nightmare. I bought it brand new. Within the first month, I was back in the dealership. Four times the ground wires were not connected, the car would not start then upper right light displaying car would not shut off. It kept blinking. I could not replace it as it was out of stock. I had to wait many months to replace. The window on driver side started going down by itself. They could not fix it, and to this day, it still happened. Once in a while, the rag top latch would not catch on the passenger side, that was another two weeks in the shop. I go through headlights like crazy this past month, two same sides. Now the side window, in which I hardly ever use, is broken and needs new regulator. And I take very good care of my car. I kept it because I love my car, but my husband is ready to take a chain saw to it. Now, I have to replace my dream car, and I am very upset.
Reviewed June 16, 2012
I purchased a used 2001 VW Bug from a dealership in 2005, for my daughter so she would be safe. It only has 100,000 miles on it now. When I first bought the car, everything seemed fine. Two days later, the headlights wouldn't work. When I took it back, they worked. A month later, the air conditioning didn't work. About a year after that, the break relay switch went out. I replaced it, and 6 months later, it went out again. Shortly after that, there was a problem with a sensor, fixed that; then several months later, another problem with a sensor. These problems with the sensors cause your electric system to malfunction in the car. So no lights, or you have one headlight.
The car will just run bad. Also, a short time after I had purchased the car, buttons were falling off, the moon roof wouldn't close all the way, and the passenger side window falls down. There are so many things wrong with this car. I have owned many cars, new and used. The way things were falling apart on this car felt like I grabbed it out of a Cracker Jack box! I've never owned a car that has simply fallen apart like that. So now it's 2012, you simply cannot drive the car without it automatically locking, and the driver’s side window rolling up. Now a new problem is, if you unlock the doors, they lock right back up, and the alarm will sound. I would never buy a VW product ever! The worst car ever made!
Reviewed June 4, 2012
A few years ago, long after our 2000 VW Beetle was out of warranty, the plastic on the dashboard, door panels, glove box and door handles began getting sticky. We tried cleaning it with every product we could think of, but the cloths or towels we used just stuck to it. This was because it was actually breaking down, disintegrating, decomposing, and nothing could clean that away. Accidentally brushing against the door panels ruined my leather purse, and touching the disintegrating surfaces left sticky black goo on our hands. There is also a very strong, very unpleasant smell due to this breakdown and the fumes are, no doubt, toxic. The only thing we could think of to do was to try and cover the plastic with a water-based acrylic paint to seal in the stickiness. It helped, but now it looks awful and still smells very strong.
This car has fewer than 37,000 miles on it and it's virtually worthless. We've had to replace the battery twice and it still will not hold a charge and dies if the car sits for more than 3 days. And now it has a major leak, which our mechanic thinks is a blown head gasket. We only use this car occasionally as a backup, but now it's a very unpleasant experience to drive it because of the smell alone. Bad luck for us that the car started falling apart after it was out of warranty. Now, we're stuck with a car we can't afford to keep repairing and can't sell because of the interior. It is the very definition of a lemon and the very last VW product we'll ever consider buying.
Reviewed May 18, 2012
I purchased a VW Beetle Convertible last year. This is a 2005 model. I will never buy another vehicle from Volkswagen. This car has all the noted problems that almost all owners of this model have experienced and I personally have had to repair the following in one year: window regulators, thermostat sensor, and airbag malfunction. I am currently looking at all the class action lawsuits being brought against Volkswagen and I recommend any VW New Beetle users do the same if they have experienced problems.
Reviewed April 18, 2012
I wrote an awful review a couple of years ago about my new Beetle Convertible. Many of you have had the same problems. It's simply not a good car. But I have to give a positive shout out to VW. I had to pay to have my transmission replaced at 60k miles, the warranty ran out at 50k. However, not too long after that, Volkswagen made the decision to extend the warranty to 100k miles.
Although Mr. Transmission had already replaced my transmission, instructions for submitting a claim to VW said they would reimburse for work previously done. There's always a catch, right? I submitted my paperwork. I got a call from Volkswagen that they were a little behind but wanted to let me know that they had received my paperwork. Day before yesterday, I received a check from VW for the entire amount of my Mr. Transmission bill. Thanks for doing the right thing, VW. You just took a big step in restoring my respect for your company.
Reviewed March 28, 2012
Wow, I wish I would have seen this site before I bought the worst car in my life - 2005 Beetle Convertible. Do not buy or even take one free, unless you like fixing things or spending money needlessly. Too many things going wrong. I bought this car with only 60,000 miles on it and thought I would get to drive it for a while before I had to shell out big money to fix. It broke down the very first week I got it. Alternator, fuel pump, tiptronic switch, axle boots, turbo leaks, window motor, oxygen sensor, engine light that can't be figured out by a dealer just to name a few. I could not even tell you what else is wrong because I cannot get past the first round. What a disappointment! I have already steered 2 people away from buying a Beetle and will continue to spread the word. I will never buy a VW again!
Reviewed March 27, 2012
My wife and I purchased a new Volkswagen Beetle Convertible in 2005 and to date, have logged only 50k miles. My only hesitation in the initial purchase was the fact that it was built at a Mexico plant but I was assured it was of the same quality as the ones built in Germany. Not true! In 2009, the passenger side window just fell into the door twice. Once it was covered under warranty. The second time in 2010, we had to argue to have it repaired. Later in 2010, the rear passenger window wouldn't come up at all and required a $1,200 repair. Rear cup holder popped out of its spring holder and I was quoted $145+ to have it repaired. Multiple electrical issues as well.
In January 2012, the car began to hesitate and wouldn't accelerate smoothly. I took it in to a very crowded Volkswagen service department (now I understand why) and was told that it needed a $6k transmission. After numerous web searches, I'm surprised that Volkswagen has not issued a recall to date. This is by far is the worst car we've ever owned and I will never ever purchase another Volkswagen again.
Reviewed March 22, 2012
I've never had such a love-hate relationship with a car. I love my Bug, but it's the worst car I've ever owned. (And I had a Vega!) It's one thing to have a car with problems, but the dealership makes the problems even worse by not facing up to the issues. Having had the window regulators fixed numerous times, the mechanics destroyed the interior door panel by taking it off so many times. Now it's cracked and broken, and they won't replace it.
I've paid hundreds of money at this point having the headlight bulbs changed as the one on the driver's side burns out every few months. The transmission slips, they "fix" it; but it does the same thing soon after. I've never been happy to have my car out of warranty, but knowing I never have to walk into a VW dealership again was like being released from prison!
I paid cash for my car and had planned to drive it until I could pay cash for the next one, but I don't think that will happen. To add, it is one thing for VW to have made a mistake building a badly designed car, but in my opinion, the bigger mistake is to deny their responsibility and pretend like these problems don't exist. VW has some other much better products, but because of my problems with the beetle, I'll never consider VW again.
Reviewed March 19, 2012
I wonder why they don't make Beetles the way that they used to. You still see the 1969 models on the highways. Whenever I need to replace a part, instead of just needing only a rear view mirror, the dealership customer service reps tell me that I need to replace the whole assembly, which costs $500.00! The little rear view light was going out, I thought, but fortunately for me the light started to work again after I stuck a pen inside the little hole. The light has worked for me since then. Otherwise, I would have just used my highly beamed flash light that I keep in my glove compartment.
Reviewed March 1, 2012
My check engine light came on and I took it to be checked. The dealer said I needed to have spark plugs changed and a tune up. Three days later the check engine light came on and the transmission failed. Thank god I bought an extended warranty as it is being covered. Otherwise, it would be a $6000 fix. The window regulator on the driver’s side has also gone out. That is not covered under warranty, and I am waiting for the parts to come in and having a mechanic do it for much less than the $600.00 dealer charge. I have a mind to dump the car once I get the new transmission in after reading this board.
Reviewed Feb. 28, 2012
Power Window failure, 2005 VW New Beetle convertible - The front driver side and rear power window malfunctions/broken. My online research shows many other consumers with identical issue.
Reviewed Feb. 22, 2012
I have a rebuilt title on my daughter’s VW beetle. We went to the dealer to have the valve body changed as there was a recall. I was told they do not honor a recall on rebuilt titles. A rebuilt title should not have bearing on a recalled part.
Reviewed Feb. 18, 2012
For the last year or so, I have been very nervous about driving my car, a 2004 Turbo Convertible Beetle. I will be on the freeway going 65 miles per hour and it will suddenly die on me. This happens on city streets too. I make sure that I stay in the slow lane just in case it happens and I have a place to get off the freeway. This is very scary and very unsafe. It makes me nervous when my teens drive it. I am a single mom of three teenagers and can't afford to "fix" this problem - which they have not been able to duplicate or diagnose - or to buy a new car and have a car payment. This is a severe safety issue. I rarely take it out of town and am very leery about driving it anywhere due to this problem. My car has only 76,000 miles. I have always had strange electrical issues with it as well, lights coming on and off, windows going up and down, blinkers, etc.
Reviewed Feb. 18, 2012
Oh and does anybody else's Beetle convertible leaks water whenever it rains? My window allows water to seek in the car whenever it rains. I don't know if the convertible top prevents the window from closing tightly, but because it rains in my car it also caused my floor mats to develop mold! I leased my Beetle first, which was not a smart idea. My husband and I decided to buy the car. So by the time we are done making the payments, we'll have paid on this car for 8! Highly not recommended! We've learned to not do this again with any car. To me, Beetles are not worth what they set them out to be. Too many problems!
Reviewed Feb. 15, 2012
I have also had that transmission issue. Mine started at like 30,000 miles! I would be driving down the freeway, and it would go from 65 to 30 in a matter of seconds. They replaced my transmission then, and it never fixed the problem. I have brought it in countless times, and nobody can solve the problem. Every time, it costs me a fortune.
In addition to this problem, I also have had the mystery leaks as well. I have replaced my water pump 3X, and I am only now at 72K. Once again, I am replacing pumps and flanges and tubes and so forth, and if I go in my records, these are all the parts I have replaced before.
There is a Facebook group about the beetles being lemons and the transmission issue. One of the women filed a lawsuit with a class action attorney. This is a major safety issue, and it is not being addressed. There are thousands of people with this issue. Join the group!
Reviewed Feb. 9, 2012
I purchased my 2000 beetle in 2005. I asked for a car fax, which did not indicate any accidents, major repairs, or needed repairs. About a month or two of purchasing the car, the airbag light and engine light came on. I've spent thousands of dollars trying to have these issues fixed, and it's 2012, and I'm still repairing the same issues. Both VW Springfield and Woodbridge, located in Virginia, have not been able to fix any of the problems. I just spent another $1,800 in repairs for the engine, and other things that they claim came from water getting into the engine coils. The engine light just came back on, after only a few months. Why can't VW mechanics repair VW vehicles?
Reviewed Feb. 5, 2012
In 2007 I purchased a brand new Volkswagen Beetle. Now that the vehicle is paid off and only has 73,000 miles, it is giving me problems. My daughter was driving on the freeway about 60 mph and the rpm went in the red area and the speed went from 60 to 30 mph in seconds. We took the car in to have them check it out and said we need to replace the transmission. They gave us a price which is $5600.00. I explained all the cars I have had in the past never had to replace a transmission especially a vehicle that haven't hit 100,000 miles.
I spoke to Jorge, he is the gentlemen that told me I needed to replace the transmission. He said it was internal problem but because I was past my warranty, I had to pay for it. My husband spoke to Oscar over the phone and Oscar stated they know there is a transmission problem, but it has to go through corporate and there was nothing they can do about it. I asked Jorge, "Isn't this a safety issue?" He couldn't tell me. That's horrible that Volkswagen service department knows there's something wrong with the transmission on almost every model, but no one is doing anything about it! I will never buy a Volkswagen again!
Reviewed Feb. 4, 2012
I'm not exactly dissatisfied of having purchased a Beetle. In my opinion, I don't think that Beetles should cost as much as they do, brand new. I believe that Beetles are overly priced. I also noticed that they had a recall on the windows for some models right around the time my window went out. They should have had a recall on all of the Beetle models. I had a lot of problems with my front window and my car is not old. The dealer refused to pay or at least give me some kind of deal to negotiate. Beetles are fantastic on gas, but they can be better. I wonder if these newer Beetle models will last as long as the older models.
Reviewed Feb. 1, 2012
I bought a 2007 automatic hatchback New Beetle in 2009. I love it and I haven't had any problems with it (except one of the clips broke that hold in the cover to the sunroof control, which I fixed easily with mighty putty). I'm sorry that some people are having trouble, but not everyone is. Mine still looks and drives like new. I do wish it got better gas mileage.
Reviewed Jan. 25, 2012
I own a 2005 Volkswagen Beetle limited convertible. The top was repaired several times a year while under warranty. Now it's not under warranty and does not work. The rear lights kept blowing out and bulbs were very expensive. I finally had it repaired and then the company has a recall after I paid monies to repair the problem monthly, not to get a moving violation ticket. Window regulators were repaired every time the car went in for service about 2x per year. Window regulators not working and I was told by the dealer that the entire window assembly needed to be replaced at $800 a window.
Within one month, I rebuilt the transmission, replaced a coil in the first cylinder and replaced the secondary air injection system including hoses in the tune of over $6000 cash! Every problem is a noted problem and or complaint by another beetle owner on the internet. I am financially committed to the vehicle once again. Had I know this prior to my purchase, I would have never purchased this car. My car looks like a cherry, everyone compliments it, but is actually a lemon! This car has never been 100% since I drove it off the dealer lot.
Volkswagen will not acknowledge the consistent complaints. My dealership is out of business and other dealerships do not honor transfer business. Parts and labor are extremely expensive. I called customer care and received no solution. I have no idea how to handle these issues. What will go wrong next?
Reviewed Jan. 23, 2012
I purchased a 2004 VW new Beetle convertible for my wife. We use it very little, currently at 45,000 miles. I have replaced the rear window regulator on passenger side about two months ago. Yesterday the driver passenger window regulator failed. The interior vinyl door covering is sagging and coming off the doors, the ash tray on the center console will no longer close, and the axle boots have split. VW has convinced me to never buy another car from them. From all of the web site postings I read, window regulators are a big issue with owners. $365.00 to replace a $30.00 item.
Reviewed Dec. 23, 2011
I bought my '98 Volkswagen beetle after working my first job for about 8 months, for my 17th birthday. I soon figured out it was a huge mistake. When I bought the car, the people who sold it to me completely rushed me into buying it and would not take it back . The day after I bought it , I tried to start it and it just wouldn't start. Soon we found out it was the charging system! So to drive it now, I have to charge it every night. Very, very irritating when I come home from a 10-hour day and I have to plug my car in and worry about it not starting all the time. Also the check engine light has been on since I got it. Battery light comes on, off and on and the cooling system light comes on. I recently took it to some to get have it looked at and I was told that would be expensive and most likely I would have to take it to Steven Volkswagen. Wow, what a great 17th birthday present. I just wish the people I bought it from would not have sold it to me. They knew the problems but hid it from us. They charged it before we test drove it so we had no idea it had these problems.
Reviewed Dec. 14, 2011
I own a 2004 1.8 turbo Beetle convertible. I bought it in 2006 with 30,000 miles. I replaced the clutch at 40,000 ($1400.00). I have replaced both rear windows ($390.00 for kit), driver’s side window ($680.00) and window regulator ($300.00). The airbag light on at 55,000 and passenger side seatbelt assembly ($280.00) were also replaced. Now the airbag light is on again. There are problems with convertible top mechanism, convertible flap problems, thermostat light on, oil light and chimes on randomly (antifreeze and oil changed regularly). It ends up being $1000 plus every time it is taken to a shop. I had a Volkswagen years ago but will never buy another Volkswagen.
Reviewed Dec. 12, 2011
My overall experience has been very disappointing. Every single thing that can go wrong has happened to that car. We own a 2004 VW Beetle Turbo convertible. When we got it, we had the transmission problems, problems with the headlight, and with the control module.
Everything is falling, literally. On the backseat, there is a small compartment to put things, it's broken. The glove compartment is broken. The rear view mirror's right side is broken. I already need a new air conditioning compressor. I have also replaced the thermostat and some valves beside the whole transmission.
Now it needs brakes and it is leaking oil. Oh my God! My daughter was driving the car on IH 35 on a very congested area and the vehicle just went crazy. She was afraid that it was just going to speed up until it wouldn't stop! She called me crying and I could actually hear the car when she was calling. She was about to call 911 for help!
Reviewed Dec. 11, 2011
I have a 2006 VW convertible, closed the drivers side door when the window on the drivers side was down, and it spontaneously shattered. This is the second time, this window has shattered, (once previously when it was rolled up), since I have owned this car. The replacement cost is $193. I have read that this is common. VW should be held accountable for this equipment failure and recall, and repair. Loss of money, time, and glass all over my garage.
Reviewed Dec. 6, 2011
I used to love VW for their quality and craftsmanship. That is no longer true. I’m having problem with burnt oil with 60K miles on the car and the transmission shift, like it slips them, finally slams into gear in the morning. VW said there is nothing to be done since it is a sealed transmission. I have other minor problems, such as coolant sensor, O2 sensor, power door lock, lights popping out of socket, crumbling/disintegration of oil dipstick, and yearly replacement of head light bulbs. From the very little to big things, it is just not a good brand anymore. Sorry.
Reviewed Nov. 29, 2011
I am currently paying on a used 2005 Volkswagen Beetle. I am 76 years of age with not a lot experience in mechanics. But, I know when I have paid twice times for the same complaint without results that something is wrong. The problem is that after letting my car sit for a day or more, the battery dies on it. The last time this has happened, shortly after Thanksgiving, my battery began to smoke after one attempt of jumping the battery. I believe the repair people were putting bandaids on the problem instead of fixing it all together.
Reviewed Nov. 28, 2011
My car has given me so many problems and very expensive ones too. I have spent easily $1000 every time and this isn't maintenance. The most recent being headlight lens falling off. I have bought 2 headlight assemblies at $400 with labor for each and the one I replaced a little over a year ago is falling off again. I called up VW customer care and they told me that because it is over a month over a year, the warranty is void and I will have to replace again the second time for the driver side.
The design of the headlight is unbelievable! Who makes it so when it heats up it falls off? The design of the car and it being so compact has cause me many extra hours of labor that other cars don't require. There are so many horrible things with this car and VW in general.
Reviewed Nov. 9, 2011
I purchased a 2004 convertible new Beetle about 6 months ago for $58,000. New transmission and refurbished transmission valve assembly were installed a week prior to my purchase due to lurching. I now have 62,000 miles and the transmission that was supposedly fixed is acting up again.
Reviewed Oct. 27, 2011
I used to be a VW enthusiast, having owned 3 VWs since I got my license at the age of 17. It is safe to say that I will never own another VW again.
I currently own a 2004 Volkswagen New Beetle with just about 79,000 miles. Around 70,000 miles, I noticed some issues with the shifting of my car. The car slipped in and out of gear freely and at a big risk to public safety (The car will chirp and leap forward, even with my foot off the gas pedal, and I almost rear-ended a motorcyclist once.). And when it slipped in to neutral, especially while at a busy intersection, I do fear for my own safety.
After spending hours researching the problem online, I noticed very quickly that the transmission problem is definitely a known issue with VW. I have read hundreds of complaints that mirrored the exact problems I am having and that's not including the people who just pay out-of-pocket for a new transmission and don't bother to post their mechanical issues online!
With such low mileage and the dealer cost of replacing the transmission (since VW dearlerships don't repair transmissions; they only replace them) costing more than the current value of the car, I thought surely VW could offer some sort of assistance. So I utilized VW of America's live chat feature and chatted with Brian **. While he was kind, it went nowhere. He couldn't help. He was sorry, so on and so forth. After mentioning that I am concerned for my safety while in the vehicle, he offered the phone number for Customer Care. So I called the phone number and spoke to Allison. While she was kind as well, she said there was nothing VW would do for me. Apparently, my car was just outside of warranty for a valve body replacement, which has been reported to solve the issue.
Reviewed Oct. 9, 2011
I purchased a 2004 VW Beetle convertible 1.8L turbo new and it has had all kinds of problems from the very beginning. These problems are complicated by the actions of the dealer in my area and my communications with VW directly have been unproductive. I have had numerous problems with the engine light. This time, I was told it was a problem with the thermostat. After replacing the thermostat, I was told the problem was with a sensor. I replaced that and now they say it is the water pump and its plastic impeller.
Mind you, I paid their $98 fee for a "VW computer diagnostic test" that I was assured would "pinpoint the problem". The only thing that VW computer diagnostic testing has done was pinpoint the credit limit on my credit card! Everything breaks on this VW and due to the design, the labor costs for any repair is very high. Just wait until you need to replace the bulb in the headlight or replace the battery and learn that you must go to a mechanic because half the engine has to be removed just to access the part. And this is a car with only 59,000 miles! My first car was a 1969 VW Beetle and I thought this 2004 VW would be my last car. Well, it will be my last VW!
Reviewed Sept. 28, 2011
When is someone going to do something about these 'so called' VW beetles, which are a total piece of junk?
Reviewed Sept. 23, 2011
I purchased a 2005 Beetle in March of 2006. Two years later, roll over bag light came on. There's too much to fix, six months later the top came unattached on the passenger side and 2 months after that the knob fell off of the emergency brake. A week after, the handle to the left seat for back entry broke and now the transmission needs to be replaced right after the 5 years 60,000 mile warranty expired. The car is so cute and I really love it but I can't afford it. Others had told me about Volkswagen but I just didn't listen. Before you go shopping for a new car, read all you can about a Volkswagen.
Reviewed Sept. 23, 2011
Two months after I purchased a new 2003 Beetle convertible, I found myself coming back for a service almost every 2 months. Most were for the blasted check engine light that could, and I quote, "be anyone of a thousand things!" I was under warranty so other than the inconvenience, no money exchanged hands. After 50,000 miles, I was forced to buy the extended warranty because the car was in the shop every other month and I had grown fond of it because it is fun to drive, when I had it.
Problems are and are not limited to: thermostat, cooling system, electrical system, oil dipstick hull cracked, exploding battery, dead battery, all windows failed to work and needed parts that took 2 days to order, airbag sensors malfunctions, flaps malfunction on convertible hinges, liner pulled away from roof 3 times in 2 years, timing off, and many more.
Reviewed Sept. 21, 2011
On 09/06, I took my VW Bug to Gabriels Automotive due to the check engine light on and popping out of gear, tranny problems. They kept my car for 4 days, replaced the 4 spark plugs, and repaired a light bulb, which I did not request. They flushed my engine and charged me $608.00. My check engine light is still on. The car is behaving the exact same way. When I asked why it costs so much for the repair and the car is not fixed, Gabriel stated to me: "You work at the prison. It's not a big deal. You make money.” I said: “What difference does that make? My car is not fixed.” I produced a coupon advertisement from the yellow pages and he refused to accept it. My car is still not repaired.
Reviewed Sept. 19, 2011
I bought a brand new 2003 convertible Beetle. It only has 60,000 miles on it, but needs a new transmission. I am seriously worried about the safety of these vehicles; my car jerks, lurches and gets stuck in first gear. I can't bring passengers in my car because it is embarrassing and it's unsafe. Volkswagen wants to charge me $5500 for repairs, which is more than the car is worth. I have purchased three new Volkswagens and will never do so again unless the company rectifies this. It is unacceptable for a transmission to go bad at 60,000 miles.
Reviewed Sept. 16, 2011
Our 2004 VW Beetle Convertible developed a transmission problem in June of 2010 at approximately 87k miles. We immediately took the car to the VW dealership in Orlando, FL for a diagnosis.
To make a long story short, we spent approximately $1,200 on repairs that were suggested by their service department. This was to further help in diagnosing and eventually correcting the problem of the transmission jerking, slipping, and not shifting properly. It was finally decided by the service department on 7/15 that we needed to replace the transmission's valve body assembly at their quoted cost to us of $2,191. We decided it was not affordable at the time. And we were thinking if we really want to invest this additional $2,200 on top of our initial $1,200 just in order to get our car's transmission to perform properly. We realized we could not trade the car in and receive any fair value. Furthermore, we couldn't think of selling it privately without disclosing its apparent transmission problem and the assessed cost to repair it. As a result, we have been faced with driving the car this past year very sparingly and very cautiously.
My wife refuses to drive it. One day, while she waiting for a light to change, the car lunged forward while her foot was on the brake and tapped into the car in front of her. Luckily, the woman who was hit did not want to make a big issue of it because there was no major damage. She accepted my wife’s apology and they both went on their way.
Moving ahead from that unfortunate set of circumstances to today, surprisingly last month, we learned something through an inquiry we made at the same dealership regarding our convertible top leaking. VW issued an "extended warranty" specifically on the transmission "valve body" for our model/year Beetle. The warranty extension was for 7 years or 100,000 miles, whichever occurs first, from the car's original in-service date. In our case, it was documented on October 25, 2003. Since our transmission valve body was diagnosed as defective by the same VW service dept. in July, 2010, (3 months prior to our 7 yr. in service warranty expiring) we made an inquiry on 8/31/11. We called VW customer care at 1-800-822-8987 at the suggestion of the service dept. adviser.
I spoke initially to one of VW's customer care advocates named Tracy. She confirmed that there was indeed an extended warranty on our model/year for the defective valve body. She also acknowledged that since we were in the VW dealership in July 2010 with having it diagnosed to be replaced, we would most likely be covered by the extended warranty. Tracy stated she needed to research the service department's records, and then pass on all the information onto one of their regional case managers who would contact me back in 24 hrs.
The next day on 9/1/10 at 1:24 p.m, I received a call from a VW case manager named Leslie. Leslie proceeded to explain that our case would not be covered by VW's extended warranty. It was because, first, we elected to not have the $2,191 quoted repair cost performed by the local VW service dept. back in July, 2010. Second, our 7-year warranty expired on 10/25/2010, exactly 7 years from the car's original in-service date. Furthermore, Leslie explained that if we would have elected to pay for the repairs in July 2010, Volkswagen of America, Inc. would have reimbursed us for the full amount of parts and labor totaling $2,291.
At first, it was extremely difficult for me to wrap my somewhat rational and logical mind around Leslie's very confusing explanation and reasoning behind their decision. It made no difference after I explained the facts of the matter that first, we were clearly diagnosed with a defective valve body. Second, we were in effect covered during the time period of their extended warranty by at least 3 months. We elected to not have the part replaced at the tune of $2,200 then. But we should have qualified for this extended warranty repair when it became announced months later. I asked why anyone at the VW dealership service dept. didn’t inform us that there was an extended warranty. Leslie stated the warranty wasn't put into effect until November 2010.
Still bewildered by all this double-talk, I proceeded to ask then if that was the case. It's clear that VW is acknowledging they are responsible for the defective transmission valve body, regardless of whether we did not have it replaced at the time while we were technically still under warranty. Why then are you excluding us from legitimately having this repair covered at all now, now that we have finally found out there was an extended warranty issued? Leslie said their decision was final and there was nothing more that could be done. The claim and case were closed!
Afterwards, I thought how convenient for Volkswagen of America, Inc. to wait so long to finally issue a bogus "extended warranty" on this obvious defective valve body repair seven years plus, after it started to show up on 2003-2005 VW Beetles. I believe VW intentionally and deceptively knew that it could disqualify thousands of other Beetle owners. It could disqualify those who legitimately experienced these same transmission problems, without any recourse from VW. This would happen once their original 7-yr. or 100,000 mile in-service warranties ran out by waiting years to announce this extension.
Much to my added annoyance and disturbance over this decision, I received a VW customer care survey questionnaire the very next day via email. Here is what I wrote as my final response: “If you offer a recall or extended warranty on defective parts that potentially may result in a serious or fatal injury to the owner of a VW vehicle, then I would suggest you take the ethical and moral responsibility of replacing the parts and or correcting the issue without excuse, additional cost, or inconvenience to the vehicle owner. We are appalled and now even more disgruntled by what VW's final decision and reasoning was regarding the extended transmission warranty on our 2004 new Beetle convertible. We will never consider purchasing or leasing a VW or Audi vehicle in the future. And we will not hesitate describing to others what exactly led us to making this decision.
I then decided as a local recourse to write directly to the owner of the VW dealership. Two days later on 9/9 at 2:03 pm, I received a call from the service manager at the local VW dealership. Apparently, my letter was forwarded on to him. He wanted to know what he could do whatever it takes! This was to make amends and resolve the extreme disappointment and disgruntlement my wife and I have had back then, and now over this matter. I suggested to him to simply convince Volkswagen of America, Inc. to stand behind their extended warranty on the valve body and repair our cars transmission as intended. He stated it was more complicated and quite difficult to get them to do that. But he suggested I bring the car in for an inspection to determine what a trade in value would be, and then he would pull out all the stops to get us into a different car. That is your typical mantra from a typical car salesperson/service manager!
Nothing in our lengthy telephone conversation was ever mentioned or even suggested by him as to how to get our vehicle properly repaired. He also informed me that the "extended warranty" was not announced to them until February 2011. Thus, it's giving VW even more time for original in-service 7-year or 100,000 mile warranties to expire.
Since I had nothing better to do at this point, I drove the car to the dealership to meet face to face with the service manager. I handed him the follow-up response letter I requested and recently received from VW customer care. This was from a person named Ross **, who I had no prior direct conversation with throughout all this. After reading the letter, he appeared to be just as confused over VW's convoluted reasoning for their decision to not repair our vehicle as we have been made aware these past few weeks. When asked, he couldn’t even answer me truthfully what he would have done if he received such a non-sensible letter. It became quite clear as I suspected all along. All this service manager wanted to do was get us to purchase another vehicle, whether it was another VW, or Chevrolet, or Toyota from one of their other dealerships.
I was about to leave. I realized that he did not have any interest to repair our vehicle, nor attempt to convince Volkswagen of America, Inc. to repair it. Then, he presented me with a laughable wholesale trade-in value on our car of $4,000, providing we were to consider trading with them. At this juncture, we are not, nor ever will. Also, the fine print of accepting VW's paltry offer of $1,500 (5%) loyalty voucher, offered on another VW as stated in their response letter, is for purchasing a new VW vehicle only. At this juncture, we will not!
We have meticulously maintained this vehicle inside and out. And we would want nothing more than to have it repaired properly and get it back on the road in a safe condition. That didn’t seem to make much of a difference with their insulting trade-in offer, nor their non-interest to simply repair the vehicle and allow us to continue to. "Enjoy the unique driving experience your New Beetle was built to provide" as sarcastically and insultingly stated in their standard form letter response.
Reviewed Sept. 13, 2011
2003 Volkswagen Beetle Transmission
It costs $2700.00 to replace a defective valve body in my recently purchased, used 2003 Beetle. I had it checked over (specifically the transmission) at Joe Pecheles in Greenville, NC which is an authorized dealer/repair center for VW. I was told there was nothing wrong with it. 2000 miles later, it started acting up and now will not shift any higher than 3rd gear. I called VW USA headquarters and they told me, "sorry for the inconvenience, but there was nothing they could do". I have checked on line and there are tons of complaints about the transmission in this vehicle. VW knew they were defective and extended the warranty, but it is only good for 100K or 10 years. Mine expired in May 2010. The vehicle has 92K miles. This is going to be a major hardship for my family. We purchased this vehicle for our niece who is in college, working 2 jobs. She needed good, reliable transportation so we dipped into retirement to buy this $8000.00 dollar lemon. We have not even had it for a full 3 months. Volkswagen doesn’t care.
Reviewed Sept. 8, 2011
The basic description is that I have owned a 2004 VW Beetle for about 3 weeks now. The first week, the car was great. The guy I got it from informed me that the airbag light was a recall so I didn't worry. I took my car to VW and they replaced the recalls (there was actually two) and checked over the car because I told them sometimes when I put it into drive, it didn't go. It came down to I wasn't putting it all the way in drive? Anyways a week later, I left for work and turned on my car, I was looking for a CD and then my car just turned off. I looked on the dash and my battery symbol was on and so I was like "so, my battery died".
What the **. I got a jump and made it home. I pulled in the parking lot and my check engine light came on. I went inside and came back out. I turned the car on and the lights were gone. I drove two hours with no problems. Next day, I got the battery tested and it was fine. Few hours later, I turned on my car and it shut off. I couldn't get into VW for two days so I had to deal with my car starting, then randomly shutting off. I had to drive two hours freaking out to get home, worried that my car was going to randomly shut of.
Next morning, I am leaving to go to Volkswagen and my car keeps shutting off. I have a check engine light on so I went to auto zone and they got a code for a crank shift position sensor. I told VW and they said they are going to look at it. I made it to work and I have it towed there. They had it for four hours and finally told me I have to spend $800 to fix some coils. I also need to fix my thermostat which is another $300. I almost had a heart attack but I had to do it. They fixed it, I left. The next morning, it did it again. I made my car made it to Volkswagen (missing work) and I am pretty ticked at this point. They basically were acting all calm. I found out they didn't even fix the sensor I mentioned, but they ended up fixing a lot for me. It has been a week since then and I didn't have any problems until yesterday. As of today, my car has been at VW for 8 hours with no idea what is wrong with it.
Reviewed Aug. 26, 2011
I just bought the car the past month, a 2006 New Beetle Convertible. The edges of the convertible top have peeled away from the back window. This car has a little over 18K miles on it and a "clean" car fax report.
They wanted me to pay almost $900 in repairs to replace the top. I've only dropped the top a couple of times--too hot in South Florida during summer to do that.
Reviewed Aug. 22, 2011
I went to this dealership, Coral Group Inc, on the last week of june 2011 to try to purchase a vehicle. This gentleman, named Gus, was my sales representative. He showed me the car that I was looking for which was a 2004 Volkswagen Beetle. I fell in love with it. So a week later, I purchased it with a loan I had gotten from a bank. The total for the car was $9000 which included one year warranty on engine, electrical and transmission. About three days after I purchased the car, I noticed that the roof was leaking; pieces were detaching. I took the car back and they said that they would order the pieces and fix the problem.
I drove to Tallahassee to visit my parents. On the first week of July, when I arrived at my parents' house, the car started to act weird and it was not accelerating and the breaks were giving out on me. I called the dealership and they said that the car has a warranty in Miami, FL not Tallahassee, FL.
The car was not driveable so I took it to an advance auto parts and in their diagnosis computer, it stated that there are four sensors wrong with the vehicle. I went to my mechanic in Tallahassee and he showed me that there was a hole on the engine and it was cracked and the dealership had just put black tape electric tape over it. The other hole next to it was broken. My mechanic said to just keep and eye out on the car and that I can make it to Miami.
I went to the dealership when I arrived in Miami on July 6th. Their mechanic told me that it's the weekend and that they don't look or work on cars on Friday, Saturday or Sunday and to come back on Tuesday. The car was in bad shape and as we were driving home, the engine blew up and it did not wanna move.
On the following Tuesday, my mechanic drove it to the dealership and at this point, the car was smoking bad and shaking. As soon as we got there, the car took the last breath it had and died. I left the car to them for about three weeks and a half. When I got my vehicle back, the owner stated that he put in a used engine and that the holes were fixed. We asked for documentation of the used engine but he gave me nothing at all. As I was driving home, the temperature light came on stating that the car was heating up. I barely made it home and the car was acting up again.
On August 5th, I called them and they told me to bring it back in, but the car does not start or nothing at all. I finally was able to start the car, on August 22nd, with the help of my mechanic and today I'm taking it back.
Reviewed Aug. 20, 2011
I am seriously concerned with the safety of people driving Beetles. I have a 2004 Beetle automatic transmission bought in 2006. I bought it when it was around 30K miles and still under warranty. From the very beginning, lights would constantly go out. Windows electronically failed and my airbag malfunctioned. I had to get all of these items fixed around 2008 (at this point, it was maybe 40K miles because I worked from home!). Around 07- 08, I was on a CA Freeway (scary!), just driving along at a highway speed. And all of a sudden, it would grind and almost downshift to a lower gear. I would push my foot on the gas pedal strongly. It would slowdown to almost a stall, then jerk really bad and kick in, and finally go back to acceleration. I was almost killed not just once but several times, when this happened on freeways and side roads. It was very scary.
I took it in to VW soon after. And because I still had my powertrain warranty left, they replaced the transmission with a "refurbished factory transmission". They acted like they had never heard of such a problem. I then looked online and saw hundreds of customers had the same problem. What was even stranger was when they hooked it up to diagnostics, nothing was wrong with my car. They also drove it around the block. And of course, it didn't do for them. But finally, they decided to fix it. I could not begin to understand why the transmission needed to be replaced. The car did not have much wear and tear or miles for that matter. I had worked from home for years and had no commute. Not to mention, I live in a warm climate.
They replaced it. Over a year later, it started doing it again occasionally. It was convenient for them considering I was past the 12 months work guarantee! It started doing the weird thing where you are driving along and it suddenly slows down out of nowhere. Then, you can't get it to go and someone is behind you and almost rear ends you! And then, it jerks and finally kicks in. At this point, I already pushed my hazards and I was panic stricken I'm going to get hit. I took it in to a VW dealer. They did a computer diagnostic and found nothing wrong with my car! Seriously? Yesterday, I was going up a Canyon road in major LA traffic and it did the weird sudden downshift thing again. The guy behind me laid on the horn and almost hit me. I was so scared.
Online, I saw that other customers had received letters regarding the valve body getting replaced. I never got a letter about them replacing a valve for free. I heard this doesn't solve the problem of the transmissions. And I heard that it's probably just a company cover up, so they don't look like they are not taking care of the problem, when the real problem is the whole transmission and everything connected to it. There should be a massive recall. Anyway, I finally got them to give me the valve, but that still did not solve the problem.
The next week, it did the same jerking problem all over again. So, I brought it back in again. They now say it's my wires connected to something or other causing the transmission to jerk. So, I paid for them to do that. And guess what? It's still doing the same problem! Oh, and the best part was when I left the dealer. He said, "Well it's probably a bad transmission, so we are probably going to have to replace it again! It's hilarious - two transmissions in an automatic in 3 years, with hardly any miles added to it. Oh, and ever since I left the dealer, there is some weird fan noise coming on inside my engine area. And now, the check engine light is on! It makes me wonder if they did that to me. At this point, I find them to be the shadiest company I have ever dealt with I guess. Anything is possible.
I just don't get why VW is not addressing this issue. It reminds me of the Ford Pinto. All those people were killed, even though Ford knew there was a defect in the engine that if hit, would cause a fire or explosion. This went on for a while. Several people were killed in the process before Ford got busted. This is very similar, because it is such a serious problem that can occur at a high speed. I am wondering why nobody is doing anything about this. Toyota's recent problems that caused serious accidents were immediately addressed. I could hurt myself or someone else especially on the freeway!
I am going to try to bring it to the dealer again. But honestly, if giving me a brand new transmission didn't fix it, then what on earth will? I'm sure, this time they will tell me I have to pay for it again. Ugh. I can't wait to get rid of this car. I will never buy a VW again. There should be a rule against them continuously misdiagnosing the same problem over and over and not fixing it properly. If they would just be honest and deal with things, then in the long run people will not have a bad image of them. But when they lie and are dishonest, it leaves such a bad taste in everyone's mouth, especially when dealing with major safety issues! What car company ignores such a dangerous issue?
A customer on this Facebook group page filed a class action suit with a lawyer in DC. Anyone who needs info should visit this group page.**
Reviewed Aug. 10, 2011
I bought a 2005 VW New Beetle in November 2010, right before Thanksgiving. I was so happy because it was shiny, clean with leather heated seats and has a sun roof that was awesome. I'd owned a Jetta prior, but lost my job. So, I lost the car, as well. I absolutely loved that car, so when I came across the Beetle (the one I always thought was cool), I jumped at the chance.
I test drove it on the highway about two miles out and back, and everything was fine. When I finished the purchase, my boyfriend, at the time, asked to drive it home since he'd fill it up with gas, so I agreed. When he got home, he said that it seemed as if there was a transmission problem because the tail end was delayed in catching up while braking. I thought he'd drive the standard option wrong, and it would be fine. When I began driving myself, I noticed the same thing. Sudden jerking and shifting from second into third and back down from third to second. This only happened about five minutes after driving it, and until I shut the car off. When I started it again after about five minutes, it would begin jerking me while shifting up and down. I told the salesman about it, and he told me to take it to their mechanic. They gave me the runaround for a month, and then finally settling on getting the transmission replaced after I pay the $200 warranty deductible.
Of course, I was upset. I decided to take it to a real VW mechanic. In the meantime, I noticed that the car was driving rough, and it was guzzling gas. After $89 and three days for diagnostics, I was told that not only does my transmission needed to be replaced, but the Tiptronic switch (which was causing the jerking) ($700), fuel tank (because there was a leak in it and poorly patched) ($1200), two front tires ($120 each plus labor), two front brake pads ($500), driver’s side CV boot (this was covered in my warranty after the $200 deductible, but it costs $200 anyway) and the driver’s side brake, tail light switch ($30 plus labor) needed to be replaced too. The passenger air bag is also faulty, and last week the check engine light came on.
The jerking is worse than ever now, and even if I drive it in the standard, it still will stall in switching gears. The driver’s side automatic window switch is all but fallen out. There's a piece between the seat warmer switched that keeps popping out. The driver’s side door handle is loose, and I swear will rip off any day now. You would never know any of this from the outside, but I'm so embarrassed when it happens.I try not to be first at the light (Laughing Out Loud). I don't allow my three year old to ride with me anymore either. After trying to find out what was wrong with this thing, I've discovered that many people are describing very similar things also.
VW should be ashamed of themselves for producing and allowing such a product to stay on the roads. Families are riding in these vehicles, and they buy them in good faith that VW is supposed to be a reputable company with good quality means of transportation, or so I thought. I for one is very disappointed and sad, that I will never own or allow any member of my family to own a Volkswagen. It's a terrible shame. I feel bad for those Oprah viewers who received the 2012 Beetle. It's only a matter of time that they will be writing a complaint too.
Reviewed July 25, 2011
I bought a 2005 VW special slate gray GLS convertible with all clean records from the carfax from a very trusted dealer here in Nashville,Tn. I bought this ** in the end of September last year. It is July and I have not even had it for a year. I have put about $4,000 into it since then and got into an argument with the morons who work at the VW dealer in ** about the warranty with the ** transmission. The ** convertible top sensor and bolts holding my engine, fell out leaving my engine hanging out of my car. The ** windows that squeal when you roll them up, gets stuck over the convertible top. The ** suspension, not to mention the ** inside squeaks as well. The ** headlights, tail lights, turn signals and backlights, ALL have to be replaced every single month pretty much.
This car is a ** joke. VW is a ** JOKE. There are MILLIONS of complaints just like mine. I guess I should have read them before I got ** in the **
Reviewed June 28, 2011
On February 1st 2011, I purchased a used 2003 Volkswagen Beetle for my teenage daughter. With 80,000 miles on the car, I thought that I was getting a good deal but it really was a nightmare deal. The car transmission started slipping and getting stuck in a gear. The car would lunge forward with no warning and sometimes, it would barely move when starting to move after you have stopped at a red light, etc. The car was in the shop for three weeks and had to get another transmission. I went to pick the car up and the check engine light is on. Please somebody help. These cars should not be allowed to be sold to anyone. By the time we are done paying to keep the car running, she could have a new Kia or something.
Reviewed June 22, 2011
VW has a transmission that is in a variety of VW models but has a ton of them in this particular car. The short of it is that this transmission has known issues and at any speed can go out and in the case of my wife, it was while she was driving and her tires squealed and it threw her forward. Luckily she wasn't hurt but this is not an isolated case. VW knows they have a design flaw in the transmission as acknowledged by their letter to all the affected owners which extended their warranty to 100k. However, they are offering to replace them until your car has too many miles on it (leaving you with a defective transmission).
This particular transmission is one of their most expensive and cost $4900 to rebuild or $6000 to buy a new one. The transmission code is GGZ if you want to Google it. The cheapest used one I could find was $2700 with no warranty and that isn't installed. The more important part is that someone is going to have a seriuos wreck or get rear-ended if their's goes out like my wife's did.
Reviewed June 13, 2011
My 2002 VW Beetle had its seat belt switch need to get replaced. The airbag warning light is still on and I have had to replace the wheel bearings (both rear), windshield wiper motor, and many other things. I would understand this if the car had tons of miles on it, but it actually has 80,000 km. That is not bad. But I have to get the air conditioner engagement clutch replaced and the door latches need to be replaced since it alarms itself.
Reviewed June 4, 2011
I bought a 2001 1.8L Turbo Volkswagen Beetle in 2007 and since the day I bought it, I have had nothing but problems with it. It was the worst investment I've ever made. I'll never buy a Volkswagen again. I bought it at 60,000 miles only to find out that's when they start falling apart. I have had my car for four years. Out of those four years, it has managed to run a total of one. Right after I bought it, I already had it in the shop for a check engine light and an air bag light. I loved how it looked and figured it would be a quick fix and I'd have my pretty little 5 speed back.
The check engine light alone cost me $700.00 to repair an O2 sensor since my car was slurping gas. It has also had the temp-sender, a seal and LX air meter replaced. I didn't' have the air bag light replaced because I am a broke college kid and it was going to cost me another couple hundred for them to remove the seat to fix it. On November of 2008, I didn't even have the car for a year when it hit 92,000 miles. All the sudden, I was driving down the highway and it stopped running. My timing belt had the teeth eaten off of it. My head contacted the pistons and the top half of my motor was destroyed. I had the car fixed. Not even a month later, Volkswagen told me I needed a complete new engine, which is another $3,000 out of my pocket. I've replaced the starter twice, the alternator, the battery three times, my driver side window regulator, the ground cable, my coolant tank and a hose that went to it.
Even after the new engine was in, I've continued to have nothing but trouble. I already had it in the shop for another check engine light. I had the coils and plugs changed. I had them run a fuel injector flush on it because it was also showing on the scan tool there may be something wrong. This was a month ago. Since this just in the last two weeks, my car has not wanted to start. After replacing the starter, alternator and the battery, it's still not starting. It goes into Volkswagen again on Tuesday. It's pretty bad when the people at Volkswagen and Autozone know me by name because I'm in there so much which crap wrong with my car.
Not to mention, when I stuck my key in the ignition 5 mins ago to try to get it to start, the ignition broke. It now spins in circles and doesn't do anything. I've spent 7,000 fixing the piece and I haven't been able to pay off because it keeps breaking down every other week. I drive for my job and this car is a huge stress. I hate it. Don't' buy one. If you don't believe me, you're welcome to buy mine. I should paint my black bug bright yellow because the piece of crap is a lemon!
Not to mention, the inside is falling apart. It's a 5 speed and the button for the e-brake came off, both the automatic window clips have broken on both the passenger and driver side doors and the plastic on the side of the center console pops off all the time. It literally sits more than I get to drive it. The only good thing about it is its light enough for a 110 pound girl to push by herself. I still owe $3,000 on it. The only thing I want is my money back and to never look at it again. I've never hated something so much. The worse part is I don't want to sell it to someone else because I would feel awful that they're stuck with such a piece of junk.
Reviewed May 21, 2011
My 2005 VW Beetle convertible makes me want to cry. I adore my car and in return it is sucking me dry. It has 45k and has required a rear window regulator, broken ashtray (I have never even used it), water pump, timing belt, fan, battery, alternator, finicky convertible retractor, tires and the front driver window does not seal. I want to cry now after thinking that I have put the same amount as I purchased the car for in repairs, only to read that I have a transmission failure to look forward to. I am going to have to sell my baby!
I almost got $4500 in repairs and counting!
Reviewed May 18, 2011
I bought my wife a cyber green 2005 Beetle convertible for her 40th birthday. She loves it, but it has been a nightmare. So many things have gone wrong with the car, it would take me an hour to detail them. We actually filed a lemon law suit against VW of America and lost on a technicality! They spent at least 3 times to proposed settlement in attorney fees because they are arrogant fools. Or are they smart? Depends on your view of customer satisfaction.
Reviewed May 12, 2011
2004 Beetle Convertible had to have transmission rebuilt, back windows do not roll up or down. It seems that many have had a lot of problems with this model. A new transmission costs $5000 and the car is worth only slightly more. I had to rent a car for 2 months because we did not have the money to fix the car. I have been out of work for 2 years and this was a strain on our family.
Reviewed May 11, 2011
I recently purchased a 2005 VW Bug Convertible with 63,000 miles on it. On two occasions, I have started the vehicle and after placing it in gear, it lunges forward four times with my foot on the brake. Has anyone had the same problems? I had the transmission fluid changed and the problem is still occurring.
Reviewed April 24, 2011
I bought my 2005 Volkswagen Convertible Beetle, approximately, 6 years ago. I have every receipt of service done by Danbury Volkswagen in Danbury, Ct. During the first year, while the car was under warranty, I experienced several problems with the car. One issue was the car front window on the driver side, did not drop down as it should when closing the door. Problem supposedly fixed.
Over this past winter, I couldn't close the passenger door because the window wouldn't go down. I had to use my electronic key to make it go down quickly and slam the door shut. I assumed it was the extreme cold. Incorrect, problem existed even as the weather warmed up. It cost me $466.06 last week to fix the same problem that supposedly was fixed before. I called Customer Care, spoke to Rasha (very polite). I asked for her supervisor C.Em (unavailable) and Todd **, Regional Manager (who does not take phone calls). Rasha tried to help me, assigned me a case # 1101-70-360. She looked up the info and found that Danbury Volkswagen, Manager, Greg, had requested Volkswagen pay for this. It was denied.
$466.06 later, Now the problem was found but only after the warranty ran out. While the warranty existed, the car was tested diagnostically and nothing was found. They could not duplicate the problem. Rather than taking the door apart (which costs them money and labor) and the problem would've been fixed back then. Re-occurrences of the same problem means it wasn't fixed in the first place.
Reviewed April 18, 2011
There is a well documented problem with VW transmissions, but VW has chosen to limit their exposure by only covering certain models. When in fact, the design flaw is present in many of their vehicles. The problem is a slipping transmission that puts the occupants at risk of collision due to unexpected loss of drive at unpredictable times. I bought a 2004 VW New Beetle GLS 2.0L for my daughter to drive. I have since taken her out of the car fearing for her safety. The car only has 70K miles on it and is a danger to anyone who drives it. VW will only replace the entire transmission for over $5000 (approx current worth of the car) even though the problem is a faulty valve inside the transmission. VW should be forced to recall any and all cars with this transmission and replace the faulty parts at their expense. What is it going to take? Will someone have to be killed and sue VW? Probably, but they haven't figured out the likelihood of exposure compared to the cost of repairs to the affected vehicles and decided to take their chances. They should not be allowed to place the driving public at risk.
Reviewed March 17, 2011
I purchased a 2003 VW New Beetle with 79,000 miles on it from an individual. I had several issues fixed when I got the auto. I had 85,000 miles checked & asked the mechanic to check the transmission because it was jerking hard when shifting. Making this long story short, I had to replace the entire transmission (cost $6,020.05). This was in July 2010. In Dec. 2010 I rec'd a letter from Volkswagen stating they had had consumer complaints about the transmission jerking & they would extend the warranty & replace out of warranty expenses on the transmission. I sent in all my papers.
In February I received a letter "I'm sorry for your inconvenience but we will not reimburse your money because the warranty is for the valve in the transmission, not the transmission". I have consulted with an attorney & he suggested going online to find class action lawsuit. Well, this is a case for class action since I have read many forums where many other people have had the same problem as I have.
Reviewed March 6, 2011
I have had every window in my 2005 New Beetle break. I was one week over warranty and VW said, "No, sorry. We won't honor fixing it for you." So I fixed it and it cost approximately $300 to fix. Three months later, my back window would not roll up. VW mechanics stated that this is a common problem with Beetles. I called again to VW and they would not help and said that it's not a common issue. That back window has remained broken due to huge cost and my own finances. As I see, many people who have Beetles have the same problems. Shame on VW!
Reviewed Feb. 8, 2011
My wife and I own a VW Beetle 2004 convertible. The transmission shifts hard and sometimes gets stuck an a low gear. This is a problem numerous others have had, which can be seen from Internet forums. I cannot afford to keep making the payment on the car and replace the transmission so I am dealing with a delinquent payment and creditor phone calls.
Reviewed Feb. 3, 2011
I have a 2006 Convertible VW Beetle. Just 3 months after warranty, the rear window broke. I thought it would, at the most, cost $300. Instead, it is $560 for just the part; this does not include the cost of labor. I started doing research and found out that this is a common problem. There needs to be something done about this. The part was obviously not made properly (and cheaply) if this has happened with so many people. I went to a certified VW mechanic and he knew what the problem was without even looking at it, because it happens all the time. When is VW going to step up to the plate and admit that there is a problem!
Reviewed Jan. 2, 2011
The 2004 Volkswagen 'New Beetle' has serious design/OEM-component flaws in the transmission and/or transmission control module. These are creating very dangerous and unpredictable 'stalls' (step on gas, motor revs, but transmission does not engage immediately) in traffic. VW is aware of this because they have sent a 'warranty-extension/replacement offer' letter for the valve-body of the transmission. However, dealer 'computer' says it's not the valve-body, but rather a 'mechanical issue due to an incorrect gear ratio' and offers a complete transmission replacement for $5500. It is not a very helpful solution for a car worth that or less. It would seem there is a control problem with one of their OEM components (ie. transmission control module and/or solenoid-pack) as there are thousands of owners with such problems, across this country.
In my honest opinion, VW needs to recall these cars and fix/replace the transmissions. This is not a 'single-consumer' or 'personal periodic-maintenance issue', and may have grave consequences for someone/some family(ies) if not recalled by VW. Please, help us!
Reviewed Dec. 12, 2010
Purchased my new beetle in 05. Have had numerous repairs both in and out of warranty: window regulators in all four windows, electrical, headlights, turn signals, batteries, rear window, trunk latch, and transmission repair (hard shifting). Volkswagen denied that there was any other owners with same issues and tough luck. I own the cost of repairs.
Today, I received a letter stating that my warranty on the transmission has been extended due to customer complaints. Big deal as it expires in March 2011 and I've already had to repair the transmission. But how about those window regulators and other parts? My driver's window is going out again! Only have 77,000 miles on the car and keep it garaged. Also find the trunk is full of water after every rain. Can't find a leak anywhere! I will never buy another Volkswagen ever and tell everyone that asks don't buy a VW! Heard that the beetles are manufactured in Mexico. The higher end VW models still made in America or Germany? I guess they got us good!
Have had to pay out to repair broken items repeatedly, purchased an extended warranty because I was told that the convertible top was sure to break and that would cost thousands, just can't put myself through that trauma and instead chose not to use the convertible feature out of fear that it will break and I won't have a car to drive while waiting for the repair. Also cannot open driver side window for fear that it too will break and won't go back up. Won't be able to drive and secure the car. Trunk leaks/fills up with water after each rainstorm. Finally, the transmission is starting to have issues. As you drive all of a sudden, there is a loss of power, no gas. The engine is still on but you experience a loss of power.
Reviewed Nov. 20, 2010
Why doesn't someone help us out? It's terrible that VW has sold such shoddy products as the 2004 VW Beetle convertible (mine with a 6 speed automatic transmission). It's been one thing after the other. Windows at approx $1000 per pop, door locks that was approx $1000, tail lights, head lights, blinkers, water pumps at approx $1000, the wings that pop up when the top is let back at approx $650.
Now when the car hit approx 75K miles it starts having transmission problems. The price quoted on that fix is $6742.00. Absolutely ridiculous! They sell these cars, and then won't stand behind their product. If VW were half the company as other car companies they would issue recalls and fix all these shoddy things; instead, they won't do anything and then gouge you again by tripling the prices on the parts and labor to fix the problems that they should be fixing on their own in the first place.
Maybe this is all part of the big plan for them to make more money. Build a shoddy car and reap in the benefits of all these repairs. If so, it's working! Can't someone help us out? Aren't there laws against things like this? These cars are unsafe and my daughter has to drive this. The transmission is horrible. She can be sitting at a red light with her foot on the brake and all of sudden it feels like some other vehicle hits you real hard in the back end and gives the car a big push forward. I'm afraid it's going to push her out into oncoming traffic. Then there are other times that she will be driving along and the car will just quit pulling. Both situations are very dangerous. It's sad to know that with all the complaints on these same things that someone somewhere can't help make them do what's right.
Reviewed Nov. 20, 2010
We bought a new '04 VW convertible beetle for our daughter. It has been nothing but one mechanical problem after another. The turn signals keep messing up. The windows keep messing up. The whole rear ashtray assembly keeps falling out. The air bag light and check engine light keeps coming on and now for the past 10K miles (starting at around 75K miles) it's been having serious transmission problems.
You can be sitting still at a red light with your brakes on not even touching the gas and it feels like another vehicle comes up and crashes into the back end of your car and shoves you forward. Sometimes you can just be putting along and feel the same thing, then other times you can start to take off and it will just start to slip (stall transmission wise) and not go at all and then all of a sudden, pop like someone has hit you and go on.
We have contacted the dealership several times and they say it's not on recall and there's nothing they can do except replace it and we'll have to pay for it at a cost of $6742. It's bad enough that they sold us along with everyone else (as you can read the complaint list) a lemon and won't stand behind their product and fix it but then they try and gouge you on replacing it. Can't someone be held accountable for this shotty product?
I'm concerned about the safety of my daughter. I have it at the shop now during break to have it repaired; however, I think the company should have to reimburse me for this. It's ridiculous that they want more than half what the car is worth to replace something that we've already paid for when we bought the car the first time. Why hasn't someone stepped in and forced them to recall these transmissions?
Reviewed Nov. 5, 2010
I have, or should I say, had a 2006 VW Bug Convertible. I traded a hard top 2001 bug in for this one last year. I had little issues with my other on, but attributed it to age. The electronic pressure control light would come on, but immediately go right back off. It would loose speed as it seemed as the gas was no longer being pressed. Immediately, it would pick back up as take off again. Only once did the car not pick back up. I couldn't get it to start after I turned it off so I had it towed. I got the new beetle as was thrilled for a year or so I had no problems other than the same gas pedal issue of the gas cutting out. I took it into the dealer. I bought it from (not a VW dealer) and they said they couldn't find anything. In August, I noticed a water puddle in the driver's side floor boards.
I thought little about it and within a week, I saw a puddle in the seats, both front and back. I tried to get the radio and CD player to play, but they wouldn't. When we ejected the CD thinking it was the disc itself, there was water standing on it, running off! In the next week, there was water in the glove compartment, again in the seats and in the trunk. There was mildew and mold in the trunk area so I knew there was a serious problem. The airbag light was on, the temperature light kept coming on randomly, and the gas was still cutting in and out. A week later, I was coming home from a 6-hour trip and felt water dripping onto my right foot. I called the dealer and told them I would bring it again. They said they won’t be able to do anything but a water test and may have to send the car to a dealer to be tested.
I was getting gas and when I got back in the car it would not start. I called a tow truck, they jump started it. It was fine; then four days later, it did it again. I was traveling again at the time and got the car towed to the dealer. They had it for 2 days, told me they’ve seen evidence of water leaking but couldn't determine the source. Then they told me to get it to a VW dealer. I had to have it towed home as it wouldn't start, to which they said was the battery. I called around and got a price of $300 for a battery, which is ridiculous. The airbag light was still on, they didn't know why, and they said they wouldn't be able to test it as they didn't have the right plug for the computer diagnostic tool.
I had the tow truck take it to a local mechanic who plugged it into his computer system and gave me two codes, one for the airbag, one for the voltage supply system. I called VW customer care and they were not willing to do anything even though the mileage on the car is only at 53,000, which is a mere 3,000 out of the time frame. I do have an extended warranty, but was told that even though it is a platinum warranty, it would not cover the leaking, or the battery (which was supposedly the problem) nor would it cover the diagnostics to determine the cause unless a repair had been authorized.
I cashed my paycheck, preparing to spend the whole thing on the car, and I was upset about it, but willing to do it to get this fixed. I had the towing company pick it up and take it to their lot and park it there till I got back in town. I had it parked on the towing lot (they are friends), and then on a Thursday night then I drove the car home to take it into the dealer the next morning. It started, but it was sluggish and the airbag light was still on.
The car normally sits by my house like 6 feet away, but there was another car parked there, so I left it parked at the foot of my driveway in a cul-de-sac. The car was locked and left all night. The next morning my kids left for school around 7 am, my husband left for work, and my neighbor returned from taking her son to school around 8 am. I was in the rear area of my home getting ready to drive to the dealership two hours from my house to get the car checked, and was happy I was going to get some resolution when suddenly the neighbor is pounding on my door screaming fire, fire! I opened the door thinking it was her house, but instead a horrible smell and smoke filled the air!
My beloved VW Bug was in flames, and smoking horribly! I panicked, we called 911 and they sent the fire department, who had difficulty getting the fire put out! I stood there in tears, shaking uncontrollably, not really believing this was happening. I had the car towed back to the friend's towing lot, where it is still sitting waiting for the insurance company to arrive and make a determination. The car was my pride and joy, and it has now been reduced to a pile of burned metal. The windshield is blown out in the center, the interior looks like stringy gum, and it is more than likely a total loss. I think VW should have listened to my concerns and offered some assistance in getting this fixed. I am also sure that this will probably be my last VW as the closest dealership is like 2 hours away. I have cried almost nonstop over this, I am also aware that this could have turned out much worse!
Ten minutes or so later and I’d have been behind the wheel driving this car! Or worse my daughter who is 16 could have been behind the wheel. I am anxiously waiting to see what is going to be done! I also forgot to mention that I have replaced the headlights twice in this car. Now that I see others are having the same kinds of problems, I would hope VW would step up and do something!
Reviewed Nov. 4, 2010
I have a 1999 Volkswagen New Beetle and I bought it new in 1999. The car has been good with respect to the engine never failing or breaking down on the freeway. However, the "cosmetic" parts on this car have been a nightmare. I too have had to deal with the window regulator a couple of times. I've also had to deal with the emergency brake switch, the emergency flasher switch, 2 catalytic converters and broken glove box and stereo. The latest nightmare is my turn signals. Those ** signals have gone out on me 3 times in the last year.
Really? A turn signal? My mechanic has blamed it on fuses, but I know there has to be more of an issue there and nobody is able to find out what the problem really is. I am asking, can Volkswagen please think about a recall regarding this issue? I'm so tired of paying for things that have been fixed in recent prior years. I honestly love my Beetle, but if this continues, I may have to seriously consider buying an American car. Go USA!
Reviewed Oct. 21, 2010
I have 2006 New Beetle, 5 Cyl AT, 5k miles. The windows are going haywire. They go up and down on their own. The car leaks oil. The engine codes come on that causes hundreds at the VW dealer to fix. This car is a lemon. I am used to Toyota quality. VW has a long way to go before consumer reports upgrade their reliability rating from a black circle to anything resembling the quality of even a Hyundai.
Reviewed Oct. 17, 2010
Our '05 Beetle Convertible has the same transmission problems that probably thousands of other owners have. The hard down shifting and slipping between gears. It is the Tiptronic 6-speed automatic. I am sick now that it is severe and VW does nothing. How can we ban together, as consumers, stuck with known faulty transmissions to take some kind of action? All I want is a transmission that works.
Reviewed Sept. 15, 2010
We have a 2005 VW Beetle Convertible with all the standard problems listed here in this site, except, knock on wood, the transmission. We change outside lights regularly. We have had both rear window regulators fail. Just had the drivers window regulator fail. Convertible top, the back window fell out. They wanted $4000 to replace but I figured out how to redo that seal. Top is still good. Has anyone figured out how to do a class action suit against VW for the window regulators? It is our first and last VW.
Reviewed Sept. 14, 2010
I own a 2005 VW Beetle convertible which is losing its back window. I have 58,000 miles on the car and an extended warranty. I was informed that the problem was to be dealt with VW who said that I needed a new roof and they would paid for the roof but I was to pay the $600.00 labor fee. Also the insides of my doors are coming loose (the leatherette away from the panel).
VW is not being responsible for manufacturing a shoddy car. I am going to the BBB and further to get this work covered by VW. This is poor car workmanship. Why should I pay for something that is not a normal wear and tear? I seldom put down my top - and they think I should contribute to the cost of this repair. I think there is something wrong with this picture. I am not a complainer, I am a doer and this is not acceptable to me. Poor back window visibility--dangerous to drive.
Reviewed Sept. 13, 2010
This is about a 2006 New Beetle Convert. The right rear window regulator has failed and is stuck in the down position. Shortly after we bought it, the right one failed under warranty. From what I've researched, this is an all too common problem. Also the Tiptronic switch has failed. This too, is a common problem. One web site suggested the best solution would be to buy a Toyota, Honda or Mazda. In addition to the current problems, the headliner came loose from the rear glass, three recalls, and switches with minds of their own (no one can figure that out), cracked emission hoses are the other problems.
Reviewed Sept. 10, 2010
I contacted VW about a design problem that they have with the window regulators for VW beetles. They want no part of it since the warranty ended at four years and yet the mileage has not expired. I asked for assistance by having them provide the parts and I would have them installed. They emphatically stated no. But from what I read online, all the vehicles have this same problem. They told me that if I bought the parts, they would then warranty them for 12,000 miles but I have 28 and they have all gone or are starting to go.
Very upset that a student purchases a car and the manufacturer does not care that they have a design problem and that it is costing consumers a lot of money. They have nowhere to turn. I can't believe that the gov't does not go after VW because it does not cost people their lives. I am upset that the company feels that if no one goes after them and they can just log the complaint and make believe that it doesn't exist.
Reviewed Aug. 30, 2010
The transmission on my 2005 New Beetle GLS TDI failed due to an internal failure of the flywheel that caused the entire transmission to blow apart, even cracking the external case. There were no warnings of the failure (no strange sounds or performance issues) prior to the event. The vehicle has only 86,000 miles on it and is driven almost entirely on the highway.
The repair costs are $6500. Despite numerous complaints from customers over transmission failures on New Beetles, VW will do nothing to help.
Reviewed Aug. 26, 2010
I own a 2004 VW Convertible Beetle. It now sits in my driveway and cannot be driven because the transmission jumps and jerks really hard. The last time I drove, it was so scary that I parked it. It all started a few months back when after stopping at a red light, it would not shift out of 3rd gear. I had to pull to the side of the road, turn off the engine and wait at least 15 minutes. Then I could drive it okay. But this is dangerous for a lone woman to have to sit at the side of the road. Needless to say, I refused to drive it in any traffic. After that it started it's jerking and jumping from 2nd to 3rd and to 4th gear. So you never know if it's going to stick in 3rd gear, besides all the jumping and jerking.
It was taken to the VW dealer and I was told that it needs a new $6000 transmission. From what I gather from reading other complaints is that I'm not alone. I've owned the car 2 years this month and have replaced an 0-2 sensor (after taking it to the dealer for an airbag recall). Both the airbag light and the check engine light came on at exactly the same time 5 days after it was supposedly fixed a the dealer. I have also had to replace the water pump just last month. My back windows are sticking when I roll them up, so I won't use them and my driver window falls down into the door.
We bought the car with early withdrawal retirement money because we needed a reliable car. It now just sits there. I hope something can be done, because Volkswagen should not be allowed to ignore faulty parts. I appreciate anything that can be done. Thank you.
Reviewed Aug. 26, 2010
I own a 2002 VW Beetle. My grandfather paid cash for it and I drove it out of the showroom a proud new owner of a new bug. I now have approximately 131k miles on it. Since the expiration of my 4yr 40k warranty I have spent over 6000 in repairs. I have had both of the window clamps replaced that were made of plastic originally. My car would start and then die. I had it towed into the dealership and was told that the immobilizer was going out and needed to be replaced and that I would also have to pay for a new laser cut key at a total cost of about 600. My timing belt cost 700 to be replaced. My transmission fuel pump cracked because it is made of plastic too.
This caused all of the transmission fluid to leak out, a cost of 650. My car would not come out of park and my epc light was on. Thank god that was covered under warranty. My fuse panel likes to melt fuses, this cost me 120. My driver side seat belt broke and after that my airbag light is on. I replaced the seat belt myself at a cost of 60. Now the passenger side is breaking. My center console completely broke off. Both of my inside door handles have come off in my hands. The window buttons have broken off so now I stick a toothpick in the holes to roll them down. My trunk randomly opens when I push the button as well as the gas cover, which I end up prying open half of the time. Glove box mechanism is broken so I keep it closed with piece of fishing string, and so is my oil dipstick. I had the tracks on my driver seat replaced.
Now my recent nightmare. My check engine light has been going off and on. It would also die randomly while driving it. I had it towed to the dealership only because no one else could hook it up to their computer. They called and told me that the fuel pump relay, a computer part that controls the fuel pump, is melting. Also that my catalytic convertor is bad and needs to be replaced. Also my left CV boot is going bad and needs to be replaced. I had this part replaced about 4 yrs ago. A total cost of 2053.00. When I asked Jullian at the dealership what I could have done to cause these issues, he told me it was just normal wear and tear. If you think that you have issues now, you just wait!
You will begin seeing your car fall apart left and right! The most expensive stuff happens when the computer parts fail. And they will fail! Sorry to be a "Debbie Downer", but I am at my wits end. When I pick up my car today, I will be sure to warn anyone that is looking at buying a beetle to leave as fast as they can. My car is a lemon and so is every one of the VW beetles out there.
Reviewed Aug. 24, 2010
My daughter has a 2004 VW New Beetle convertible. The car only has 48,000 miles on it. On top of other continual issues with the vehicle, not one but both rear windows have failed, one of which failed at 35,000 miles. I could not afford to repair the one until recently. And while waiting for the part to come in, the other one failed. Our mechanic obtained a salvage window. When he installed it, it failed as well! We now have to shell out over $2000.00 to repair both windows.
I went down and saw the parts and could not believe how junky they were. I've seen better materials and craftsmanship on radio operated cars! I cannot believe how many people have had this problem. And further I cannot believe that Volkswagen is not being held responsible and forced to make this issue right! What does it take? I think it is a terrible shame that auto makers can get away with taking our money and then deliver substandard vehicles with cheap parts! As soon as we get this thing fixed, I am selling it! And I will never buy a VW again. I also am telling every soul I know to never buy one. Why buy something from someone who would treat their customers this way? It is just ridiculous that so many people have had this issue and no one is listening. I feel certain it will catch up with them soon enough.
Reviewed Aug. 24, 2010
I had a faulty window regulator on the 2005 New Beetle; I read about the extended 7 yr warranty. They replaced it but did not honor the warranty on my convertible which had 46,000 miles (we all know that the regulators are the same plastic mechanisms in all the VW's). I think this is discrimination but I paid bill anyway. When I get home, I realize the window recently repaired did not "jump back up" and seal. Now, the rain will run in. I called VW again and they said this was a different problem, they say I will have to bring car back in before they can tell me what it will cost. I feel that this mechanism was disturbed when the regulator was replaced. There are so many histories of window regulators going bad. VW needs to be made responsible for this kind of problem.
Reviewed Aug. 23, 2010
My 2004 VW Beetle was having driving issues. Brought it to a VW dealer and they checked a few things, eventually said it needed a new transmission. Mileage was 83,000. VW would do nothing about this. It is clearly a recall on the design of the transmission. Brought it to a Amco garage and they put a new transmission in and redesigned a few things. Many others have similar problems (edmunds.com). VW will do nothing and barely will listen to me when I have called. The car was not safe to drive. It would suddenly go into "neutral," would drive very rough and would not go into "gear" (an automatic). Lots of other specifics but just want to get this complaint registered. Spent about $5,000.
Reviewed Aug. 19, 2010
I own a 2004 VW Beetle Convertible. I purchased it used in October of 2008 used with approx. 43000 miles. LUCKILY I purchased an extended warranty. The repairs I've had made on the car since I've owned it in less than 2 years: New/Rebuilt Transmission ($7000), transmission body($1500), coolant sensors, water pump, regulator, and sensor ($1200) plus I had to have it towed b/c the red coolant light was flashing and car was overheating, and most recently, just a moment ago, my passenger rear window stopped working.
Did the same thing someone else mentioned.. went half way up and then would go back down about 5 times, then I heard a grinding sound and it's stuck at half way. Will need to borrow a car until the dealer looks at it... this is ridiculous! I owned a 2003 Mustang before and had not 1 issue with it and it had over 100,000 miles. My car is at approx 67, 500 miles presently. My extended warranty expires at 72000 miles. I feel so defeated.
Reviewed Aug. 17, 2010
It's a 2004 VW New Beetle Convertible with only 8000 miles on car. It is garaged its whole life. The driver side rear window regulator failed. There are so many people with the same problem, why isn't there a recall on this?
The Rear window is separating from convertible top, 3 times dealer fixed? Obviously didn't fix. So many people has this same problem. Why isn't there a recall? They know the rear window falls out, they know the rear regulators have a design flaw and have improved the replacement regulator. Why are they not responsible for the original parts?
Reviewed Aug. 16, 2010
My 2004 VW Beetle at 44,000 miles had to have the automatic transmission replaced. I allowed the VW dealer to do all the work. The problem that occurs is it jerks and won't shift gears when on the freeway or in other dangerous situations. Over a year later at 54,000 miles, my same car is now doing the same thing on the freeway. This is extremely dangerous and occurring on a so-called "brand new" transmission VW claims to have put in. My parts warranty from a year ago recently expired. A car should not have two automatic transmissions under 54,000 miles! I found several message boards full of the same complaint, same problem in the Beetles from this time period. The transmission jerks on people when they are driving down a highway or road. There are hundreds of these complaints online. I am filing mine with you in hopes that you will start investigating these complaints before someone gets killed driving from them. I have lost thousands of dollars repairing this vehicle.
Reviewed Aug. 12, 2010
I own a 2005 Volkswagen Beetle. On July 10th, 2010 around 1pm while my daughter was making lunch in the kitchen, she heard the sound of a car being started outside. After five minutes the sound didn't stop and she looked out the window to find the source of the sound. She noticed that the starting noise could be coming from her Volkswagen beetle parked on our driveway two feet from the house. She went outside to verify that the sound was indeed coming from the bug and it was. The car was violently shaking on the driveway to the point of the seats moving back and forth. She alerted my wife who called me at work and told me to come home and fix the problem, since she had never seen something like this happen before.
After five more minutes of the car attempting to start itself, the sound stopped and smoke started billowing from the hood. At this point, my daughter called 911 in case a fire started. I came home and opened the hood in order to stop the fire from starting. I had no idea what had gone wrong and couldn't figure out why the smoke had started in the first place. While looking for a solution, the smoke grew thicker and thicker causing me enough alarm to have my wife hold a fire extinguisher at my side, ready for anything.
After a few minutes of struggling to stop the smoke, the engine compartment caught on fire, causing me to use the extinguisher before the fire department arrived at the scene. When they did arrive, they could not believe that such an event had taken place as they hadn't dealt with such a thing before. In order to avoid such a phenomenon from repeating itself, they disconnected the battery and told us to get the car towed.
How can a car that was parked on the driveway for 14 hours suddenly start trying to start itself and then catch itself on fire? Thank goodness my family was home to notice such a freak accident since the car was parked two feet away from the house and two other family cars. If we were not present, we could have lost everything. When we called the Volkswagen Dealership Service Department and notified them of this problem, they did not find it necessary to help us in a timely fashion as the car has been at the dealership, under repairs, for over a month. To this day, they will not tell us the source of the problem or why it happened in the first place. All they say is to wait up to three months since Volkswagen does not have the parts to the car and needs to make them "specifically" for us.
Reviewed Aug. 6, 2010
I have a 2004 Volkswagen New Beetle. I purchased this car used and do have a warranty. The vehicle presently has 76,000 miles. I have read over and over on numerous other sites about complaints related to the transmission jerking when the gears are changed. I have the 6 speed manual transmission. The car jumped when I shifted from first to second gear one afternoon at a gas station and then once I drove down the road, there was a horrible metal scraping sound when I was driving. I drove it immediately to a mechanic and left it and it has not been driven since except for being tested. The transmission is gone.
Now, I have learned that numerous complaints have been filed. Volkswagen must know that there is a problem because there are 3 different manual transmissions used in the 2004 New Beetles. If the company is aware that they have sold you a defective product then the product should be recalled and appropriate repairs made. I have two choices essentially because I cannot afford the average cost of $4,000.00 to fix this issue. I can either make payments on a car I cannot drive or I can let the car go back to the creditor. I simply cannot do both. We are in a recession!
Reviewed July 29, 2010
I have a 2004 convertible bug I have owned for 2-1/2 years and has put 5,000 miles on it. I barely used it. The auto roof broke, the passenger window mechanism broke, the water pump broke, and the engine block broke. I got no help from Lindsay Volkswagen and many, many complaints of similar problems from other owners. I have car payment for 3 more years, and a broken car that will cost over $4,000 to fix.
Reviewed July 28, 2010
I bought a 2004 VW Beetle on April of 2009. I had to take the car to the mechanic several times for the same reason (water pump, timing belt, battery and headlights) every 3 months for the same reasons or sometimes, for other reason I had problems with the passenger window I had fixed already 3 times. I've been reading and other people with the same model of car had experienced the same exact problem. I think the we should be entitled to a lawsuit or do something about it or VW to do a recall on these cars. Many people had the same problem. Please help, it is very stressful. Do I have to take this car to get it fixed? It is not cheap to fix this kind of car. This car is not reliable. I experienced some jerking with this car. I'm scared that it may be the transmission but I'm certain it's going to be the transmission.
I almost got into car accidents because of these problems. It is running fine then all of a sudden, starts going down. For example, I was on the freeway going 65. It started slowing and felt like it got stuck and didn't want to go up. I had to put the emergency lights. It is doing this constantly, causing almost to get into a car accident. Please help. VW should pay for this. This car is a waste of time, money and gives a lot of stress. The worst is, it is a very dangerous car.
Reviewed July 27, 2010
Here is yet another sad story about Volkswagen's rear window regulators. Last year my 4-year old 2005 VW Beetle Convertible hit ~ 76K miles and the driver side rear window regulator mechanism went out. At first I wasn't too worried, thinking it's just a small window and it's probably not a big deal. But when the VW dealer told me the repair might cost $1200, I was shocked! I couldn't believe it! $1200 just to fix a little window? The glass isn't even broken? That's more than I paid for my first car!
The VW dealerships service manager explained that it's a very difficult repair. He said, "There is a lot of labor involved, because the entire rear door panel assembly must be taken apart." Wow! I was extremely disappointed. But, since I desperately needed a functioning rear window, I had no other option but to have it fixed. I shopped around for a 2nd opinion and I ended up paying $973.55 at local "non-dealership" VW repair shop. I figured, well, stuff happens. I guess I must have just had some bad luck.
But then, about 7 weeks and 2K miles later, I was horrified to discover that the other side, the passenger side rear window regulator mechanism also failed. My disgust quickly turned to anger and outrage when I came to the realization my VW convertible beetle was a lemon. I immediately went back to the VW dealership and pleaded my case and asked them if there is anything they can do to help me. I told them I just paid almost $1000 for the driver side rear window and I can't possibly pay another $1000 again one month later for the passenger side rear window! I said, There just has to be some sort of a recall for this defective VW rear window regulator. I said, "This same problem must be happening to VW convertible beetles all across the nation." But the VW service manager said, he hasn't seen this problem before and unfortunately it's just a very unlucky situation.
I asked, "You really haven't seen this problem before? That's amazing! I cant be this unlucky! I then phoned VW customer care and asked them if they could help me. After a number of phone calls back and forth, VW customer care agreed to pay only 25% of the cost of the repair for the 2nd defective window regulator. Once again, I had no choice because I needed to be able to close the rear window. This time, since VW customer care was involved, I had to have the work done at the more expensive VW dealership, so even with the 25% discount, my final bill for this 2nd defective rear window regulator mechanism was $842.23. So within two months, I spent a grand total of $1815.78 for both of my defective rear window regulator mechanisms.
Can you believe I spent $1815.78 this past year to have use of my rear windows? That works out to $151.31 per month. I think its absolutely not worth it. In fact, I think it's a complete rip off. Especially since this whole year Ive hardly used the rear windows. In fact, Ive been terrified to use the windows. God forbid they break again! But that's not all! My story continues.
Just last week, 10.5 months and 15K miles later, just as my now 5-year old VW beetle convertible hit 93K miles, the passenger side rear window mechanism failed again! I couldn't believe it! Am I the unluckiest person on the planet or are these window regulator mechanisms defective? This was the 2nd rear window regulator mechanism that the VW dealerships service department repaired. I immediately went back to the VW service manager and he told me that the good news is this time it's not the whole mechanism but just the motor that went out. This time it will only cost $800 for the repair. Well, I suppose that is good news since $800 for the motor is less than $1200 for then entire regulator mechanism.
And, continuing with my unlucky situation I again phoned VW customer care. This time they were kind enough to tell me they would love to help me, but unfortunately there is nothing they can do. I said, "Please, I know I'm a little over the mileage but its been less than a year. We've maintained the car impeccably. This window regulator is clearly a defective part and the window is not really a mileage related item. I hardly used the windows this past year! The mechanism is clearly a flawed design.
This is absolutely unacceptable. Ive already spent $1815.78 on these defective window regulators. Based on all of these circumstances, and since its been less than one year, can't you please just waive the additional mileage? Cant you please cover this motor repair under the warranty?" "No, there is nothing we can do." You see, the repair of the rear window regulator mechanism only had a 12 months or 12K miles warranty. We've driven 15K since they repaired the window, so, "No, there is nothing we can do." Unfortunately, it's just more bad luck for me.
The customer care person, however, did say he would be happy to send me a $1500 loyalty certificate, good for 6 months, which I could use towards the purchase of a brand new VW. Gee, Golly, Thanks! A 5% discount on a brand new $30,000 VW Beetle Convertible. Its been over a week but I haven't received it yet. But I don't know. I don't have a lot of faith in VW quality anyway. I cant see myself purchasing a brand new VW in light of the shoddy and defective parts I've experienced with my 2005 Beetle.
I was thinking though, wouldn't it make better business sense for VW to treat their customers well so that VW wouldn't have to pay their customers to be loyal customers? For example, instead of telling their customers that they've never seen this rear window problem before (when the internet is replete with stories of VW rear window regulator failures), wouldn't it make better business sense for VW to stand behind their product? I mean, wouldn't it be better business for VW to take care of their loyal customers? I don't understand. How can the service manager at the VW dealership tell me with a straight face that hes never seen this rear window problem before? Doesn't Volkswagen or Volkswagen Customer Care own any computers? If Volkswagen would just treat their customers right they'd be loyal for free.
Anyway, the way I see it, I have 2 options. 1. ) I can either now pay another $800 (for a total of $2600) to operate my rear windows for awhile, (Of course, I can't really say for how long). I guess at least until they fail again, or I can try to open up the side panels, disconnect the wiring, and stick 2X4 pieces of wood under each side window in a way that the rear windows stay up and stay closed at all times. I suppose it wouldn't look very good when the convertible roof is down but I believe the two well-positioned 2X4s would be the cheapest and most reliable solution.
I regret very much not thinking of my 2X4 solution before I spent $1815.78 last year on the rear windows. But who could have known they would fail again so soon? I guess what I really regret the most is buying my 2005 Volkswagen Beetle convertible lemon in the first place
Reviewed July 24, 2010
I have a 2005 Convertible VW Beetle that I bought new. It has only 50,000 miles. I haven't had any major problems with it until this week. I was rolling my window up and the window dropped down to the bottom of the door. The mechanic had to take my back seat out and the back side panel out to get to this window. I am waiting for a new window regulator to come in because it is back-ordered. I am without a car and this window regulator will cost an arm and a leg! I think VW should recall this part and fix this free of charge! If another one of my windows break, I don't know what I will do. Please help.
Reviewed July 22, 2010
I have a 2005 VW New Beetle Convertible with 90k miles. Last year, I paid nearly $800 for a window mechanism replacement. There's currently another (small) window mechanism going bad. And yesterday, a third window mechanism suddenly broke. What is going on with these windows? I use a/c a lot and the windows are up; I rarely put the convertible top down. I'm usually the only person in the car. These windows are not overused/abused!
VW needs to be aware of this problem. I need my windows to roll up and close. This is a basic function! My expectation is reasonable! Local dealership staff have told me they've not heard of a lot of these problems. But I don't think they'd admit it if they did. It is embarrassing to have a vehicle start to fall apart after 5 years. It's ridiculous that I'm paying $1600 to fix three windows in a five year old car. I can't afford these repairs but I have no choice!
Reviewed June 28, 2010
I am just sick with regret after reading all of these complaints about the issue found with my Beetle last week. I got the news of a $6000 transmission replacement when I had the lurching shifting into third gear, just like so many others on here. I filed a complaint on the USDOT Office of Defects website, and now, I am doing the same here. But do I have any other options? I am at a loss.
Reviewed June 22, 2010
I purchased a new 2005 New Beetle GLS. Within a month of buying it, I would notice that sometimes as I was commuting to work (30 miles each way, 5x week), the gas pedal would "lose" power and thought something was wrong with my transmission. I had to take it in to the dealership more than once, because there were no error codes. I finally found a knowledgeable mechanic who told me the problem was in the back brake light and this was a "common" problem or a recall that the back brake light would come on intermittently and was connected somehow to the automatic transmission, causing it to think the brakes were being applied and putting the car in neutral. They changed a brake switch and all was fine. I had no more problems until the warranty ran out.
The next occurrence happened while I was driving down the road and noticed that my interior driver door was on while I was driving. Thinking I hadn't gotten the door closed, I opened and closed it. It did not help. This continued to get worse as my car would light up all the interior lights blinking and the door chime chiming. It felt like I was in the cash cab. Took it to the dealership and found out this is another "common" $450 problem that the driver door switch had failed. I also had problems with headlights burning out about every week. I tried to change them myself, and since the VW is such a well-made car with a plastic lever to get the headlight housing out, wound up breaking both of them off and having them replaced with metal levers.
Then the fun began. Again, the Beetle is such a sturdy car, when I hit a raccoon at 50 mph, it dented the transmission plate and the transmission was stuck in 3rd gear (auto) and I was without my car for 30 days due to the fact that the dealership tried to "fix" my transmission and then a new transmission had to be found and shipped in from Texas, which took another 10 days. Luckily my insurance paid for this.
Then last year I had the old blue temperature light popping on well after the car had warmed up and was put on the computer "$$$ calculator" and I put another $1500 for a new head gasket. Most recently, I was told that the oil plug had been stripped, which is also so common with the Beetle and had a $420 oil change where, lucky me, the mechanic failed to torque the new oil plug and in three weeks the plug had worked its way out enough to drain the oil from my car in the garage over the weekend and I had to have it towed back to them. Of course, they won't pay for the towing unless it was the mechanic's fault and then they will pass the tow bill onto that poor sucker. I'm so glad that the car was parked when the oil came out and that I didn't drive it and have the motor lock up on me, because I'm sure I would have had to get a lawyer on that one.
And that's the story of my lemon/lime (cyber green) 2005 Beetle.
Reviewed June 20, 2010
I purchased a 2005 VW Beetle new in 2005 and in that time, I've had both rear window motors fail, the convertible top never worked right, I always had to raise it manually so I quit using it. Now at 97,700, the transmission went out and they want $7,500 to replace and I was told this is done on purpose so you have to buy a new car. I started looking online and there are thousands of complaints, but it appears that no one is looking into this. I did file a complaint with the NTSB where there are about 28 complaints just on the 2005 and they won't say what they found. I know it doesn't seem like a lot, but not everyone knows about this site yet.
Reviewed June 6, 2010
I have a 2006 VW Beetle (Diesel) and have replaced the headlights and tail lights numerous times, and had the air bag light and seat belt light replaced. Now it's the engine. The car keeps stalling while I'm idling. I took it into the dealership (because no one else seems to be able to work on these things) and was told they checked everything and it all tested "ok." The very next day it stalls out again. Now today I'm on the interstate and suddenly the car won't go over 40mph. luckily I was close to home and managed to turn around but not before it stalled once again. It does eventually start again after stalling, but I still have no confidence in the car. I bought the car brand new and for 3.5 years it was a dream car now it's a nightmare. I'm taking it back to the shop one more time and if they tell me nothing is wrong with it, or worse, the transmission needs to be replaced (I have 57K miles on it) I'm trading it in.
Reviewed May 20, 2010
I too have had problems with my 2004 VW Beetle. Thankfully my son in law is a mechanic and has been able to back me up when dealing with the dealership. When my transmission went out they tried to get me to pay for it and a new fly wheel but when I told them my mechanic wanted to see the bad parts they change their tune and covered it under the warranty. Then my turbo went out 5 months ago and now the EPG valve has gone bad. I have had the leaking problem and the tire problems and the light problems! I am finished fixing it after this valve is replaced I am trading it in.
Reviewed May 19, 2010
Wow, that's all I can say. I thought I was alone in all of this but it seems as though everyone who owns a VW Beetle has the exact same problems as I do. I bought my car in November of 08. The car ran great for about 2 months and it is now May 2010 and guess what I am in the shop every 3 months fixing the same things that have been fixed 1,000 times. The windows, tail lights, transmission, airbag light, engine light, the list goes on and on. I have read and know that there is no reason to explain each and every one of my problems because you all already know exactly what I am talking about so no reason to go into details. I will never purchase a VW ever again in my life and if I ever see or know anyone that wants to or about to buy one I will get on my knees and beg them not to. Because they honestly have no idea what is ahead of them. I hate VW and I think something seriously needs to be done about this. They are a pathetic excuse for a company and obviously have no idea what they are doing and do not care about their customers at all. It’s sad when you pay more every single month in costs for fixing your car than the payment is and it never gets fixed or if it does it will just be broke again in another month. To anyone that reads this and doesn't already know, don’t ever buy a VW!
Reviewed May 17, 2010
I too am a victim. I purchased a 2005 Turbo VW convertible beetle for my daughter. I had to replace the transmission at less than 60K miles, and now, the rear passenger window will not roll down. It made some horrible metal-against-glass sound, and it is now being manually pulled up by someone standing outside the car. The convertible top will not go down, unless the windows can go down an inch or so.
I paid cash for this lemon and wish I had paid for a dependable car. I do not understand how VWoA can say they are customer-oriented when they are out to screw their customers. I can't afford another vehicle for my daughter and am scared, after reading some of these other horror stories about the windows exploding, to let her even drive the thing. What more can all these owners say to VWoA to make them do something? Isn't anyone listening to us?
I lost the $14K I paid for this car and the thousands that I've paid to have repairs made. I also felt mental anguish--I can't let my daughter drive this car for fear she or a rider will be hurt.
Reviewed May 5, 2010
First, I want to start out by saying that I plan on writing to my congress person with copies of all my work orders when I had to take my car in for constant repair on the same problems and I will also send copies of all the correspondence from all the others that share the same problems. I'm also contacting my local police department to find out about the laws of picketing an establishment and plan on picketing on the week-ends. If we hit them in their wallets they might do something.
I bought a 2004 Volkswagen beetle, new in 2004 and had problems ever since. Every one of my windows broke one at a time when they would roll down and not come back up. When I tried to roll them back up they would shatter in the inside of the door panel. I was told that it was a window mechanism that was made of plastic. Now that they are all replaced with ones that are not plastic I thought my problem was over, not! They are doing it again. One window after the other. After fighting with Volkswagen of America (Stefan **) they told me that all they can do is give me a coupon for $250.00. The windows cost me a lot more than that. They told me that Volkswagen of America would not take responsibility anymore for this problem, even though it's an on going problem since day one. They said that there was nothing they can do for me. They are not standing by their product. I feel like once they get their money, screw the customers. I feel that if it is an ongoing problem that can not get resolved before the warranty is up, they should continue to fix it after the warranty is up.
I am also having a problem with my check engine light going on and off. I would take it in and pay a large amount of money for them to tell me that nothing is wrong. My cars headlight and now, the tail lights keep going out. I was just told today that the light on the passenger side back is out. I just can't afford this car anymore and the funny thing is, It's paid off. I am so tired of having to drive over 30 miles to take it in to get the same problems fixed.I also would like to add that I took it in one day for the electrical box (or ashtray) in the back wouldn't close and noticed that 30 miles was put on my car. I was told that they test drove it. Why would they have to test drive it 30 miles because of an ash tray not closing. I must of had stupid written on my forehead that day for them to say that. It is my opinion that they took my car home so they could save on their gas. Some of my friend suggested going to the media. I feel all of us should do this. I'm hoping all of you that are having the same problems write to your congress person and picket the dealership. I had to fight the dealership (Paradise Volkswagen in California) when I bought the car because they promised me things that they were going to fix and didn't follow through. I even had it in writing and they still wouldn't fix my problems. I had to take my car to another Volkswagen dealership.
Do they all attend meetings telling them that once you sell the car don't do anything else for the customer? I am afraid to drive my car now in fear that something else is going to happen. The car also shifts very hard and the airbag light was always on. I was told that the sensor is faulty. My seat belts were installed backwards. A car shouldn't give a person so much grief. Especially a new car. I will never purchase a Volkswagen again and I will go out of my way to tell the people that ask me how I like the car about all that is happening to not only me but all the other people that are writing their complaints on here. I never had this problem with any other car that I bought in the past.
Reviewed April 30, 2010
I am only just finding out that the VW 2006 Beetle Convertible was quite a dog. When mine had about 10,000 miles on it, I found out that I could not drive it in traffic at all or the clutch would burn up and the car would need to be towed. Of course, the dealer blamed me. I was always given lessons on how to drive a 5 speed. I went to other VW dealers and there was a debate about whether I needed to replace my flywheel, at an expense of about $3,000.
As the car was new and VW always was so proud of its 100,000 drive train warranty, which does not include a clutch (try to operate a vehicle without a clutch). I told them to go you know where. That was several years ago. I avoided all traffic congestion, all hills and if indeed I was stuck in traffic I died a thousand deaths. I had never had a VW that was not only unreliable but dangerous as well. Whatever the "issue" was it finally has worked itself out. I couldn't drive it at all yesterday and it was towed to an honest dealer who is looking at it now. Ironically, he is thinking "flywheel and assembly", funny thing about that.
Sadly, I have been unemployed for almost a year and am wondering how to come up with both the towing charge of $145 and the repair of $2,000. He just might have to eat the car. VW should be ashamed of themselves, nothing ironic in the notion that they stopped making 5 speeds after my year. Isn't that something? After I've spent most of my four years on the shoulder of the road they horrify me. I bought VW exclusively for over 30 years. I would ride a bicycle before I bought another one. All of my Germanic ancestors are spinning in their graves. What a horrible, horrible experience!
Reviewed April 27, 2010
Purchased a used 2003 New Beetle convertible 6 months ago. Car had complete service records from VW dealership. Car has 56K miles and jumps and jerks while braking. Needs $2500 in transmission work. Volkswagen, both locally and nationally, doesn't seem to think there is a problem with needing transmission work at 56K miles. This was an impulse buy for a cute convertible. Had I read what other unhappy customers wrote, I never would have purchased this car. First and last VW for me for sure.
Reviewed April 21, 2010
I have had many, many, many problems with my 2004 Volkswagen Beetle. To start off, I bought an extended warranty, which is the best thing I have ever done; otherwise, I would have been forking out hundreds, even thousands of dollars on repairs. I bought my 2004 Beetle used in the Winter of 2007 in Minnesota. It was regularly serviced and had been well-taken care of.
My first problem arose when my father and I were driving to Texas, as that is where I now live. I brought it to the dealership immediately and they informed me that there was a problem with the airbags. Next, common problems arose, like headlights and taillights constantly going out, window sensors not working properly, and much more. The problem that frustrates me the most, would be the transmission going out at 65,800 miles.
My father has a Ford truck with 165,000 and nothing's wrong with his. I brought my car into the dealership in November 2009 for the transmission shifting hard in 2nd gear and for a check up because my warranty was up in 1,000 miles, they told me nothing was wrong. Five months, warranty expired, and 4,000 miles later, the same thing is happening. Now they tell me the transmission is shot and I need to replace it. This is absolutely absurd.
Reviewed April 18, 2010
Wow, let me begin by saying that I am glad I am not the only one experiencing all the problems with my car. It is sad to know that VW makes terrible cars for everyone but at least we are not alone. I got my car brand new. Lucky me (or so I thought). Looking back, I really wish I would have gone for something else but at 16, you don't know these things. First of all, within the first 3 months, I was having trouble with tires and going through them left and right. In the 7 years I have had the car, I have replaced more tires than I care to remember. Thankfully, I still had the financial support of my parents. Then came the last 4 years in which the headlights seem to go out every 3 months, only one of my windows rolls down, my back passenger window is stuck down (my car is constantly rained and or snowed in), the driver window is stuck up, and the back passenger window is now manual - as in push it down pull it up.
The top stopped working 3 years ago, the blinker lights go out every 6 months, when it rains my car doesn't always like to start or keep running, in the summer the car overheats and will stop running, and the check engine light has been on for 3 years and counting (every time I take it in, they "fix" it and by the next day it's right back on). Oh and the power steering? Yeah, that's gone too. All these things didn't happen over years as a result of bad upkeep. No, these things all happened within months of each other and just piled up. I would doll out $600-1000 and everything would be fine for a month then something else would happen.
Due to family circumstances, I have been putting myself through college for the last 4 years. I can't afford an extra $500 a month. I loved this car when I first got her, she was fantastic and you know what? She still runs and I really hope she makes it until I graduate, but I wish that there weren't all these freaking problems every time I turn around. And I wish that VW wouldn't charge thousands of dollars to fix things or make it to where it is nearly impossible to fix by yourself. My advice, don't get a VW unless you can pay for the same repairs to be done every 3 months, repairs that will cost you thousands of dollars. For now, I am stuck in a car that rains on me, overheats, alternates which headlight/blinker is working, is really hard to turn and sometimes jerks when you slow down. But it gets me where I need to be and for that, I am thankful.
Reviewed April 13, 2010
I own a 2005 convertible turbo bug. I had it about 1 month when the check engine light came on the first time. It went into the shop and they claimed to fix the problem, but 2 months later it was on again. It went in several times to the point where I was told they were "aware of the problem and did not have a fix for it". About a year later, they claimed to have it fixed, but I did not even get out of the parking lot before it came back on, I got to the point I just drove with it on cause the frustration over the light and dealing with the dealer was more than I could handle.
When the car was 3 years old the window stopped rolling down/up, which I found out is "common" for this car. They fixed that and turned off the check engine light (yet again) and of course it came back on after some time. The air bag sensor light has come on, I have no idea why but it won't go off, and now of course when it shifts to second gear, it jerks hard.
Took it to the dealership and was told that I needed a new transmission, and that it's a "dealer only" type of work. I have 53,000 miles on the car and have replaced headlights, tail lights, blinkers, batteries (make that 2 of them), and the window mechanism. I did call the customer service line once (about a year after I bought the car) to complain about my frustrations and was told they stand behind their dealers not their customers! The transmission going out, and it's not just my car? Come on there is obviously some serious issues that the company has chosen to bury!
Reviewed April 12, 2010
I have had countless electrical problems with my 2004 Beetle convertible since day one. I had to replace sockets in head and tail lights. I have had window motors and regulators replaced up to 4 times. I have been told "the part was bad" several times. I also had the water pump replaced twice because the first one "was bad". My car has been at the dealer a total of 90 days in the past three years. Here's the best part: it has less than 40,000 miles on it and I have spent close to $7,000 on repairs!
Needless to say these repairs have affected me financially. I have paid to have some of the same parts replaced two and three times. I have spent hours driving back and forth to the dealer (40-minute drive) because the problem wasn't fixed and I had to bring the car back because, wait for it—"the part was bad." I am emotionally drained. This car has caused me stress beyond belief. Speaking to the people to the dealer, mechanics, "customer care", and even writing the CEO, Stefan Jacoby, has gotten me nothing but a headache. I've been told over and over that my warranty is up (aka, they don't care). A lackey for Jacoby offered to give me $1,000 off a new VW. I'm stressed as I write this because the dealer has had my car two weeks and it is still not finished. Thank goodness I have a second car. I don't know how VW can get away with this. I haven't ever spent $7,000 on a car with over 100,000 miles. I can't afford this car, and I can't afford to buy a new one. Help!
Reviewed April 3, 2010
2004 Volkswagen New Beetle convertible.
This is our third New Beetle. We have replaced 7 window regulators on the 3 of them. The bottom pulley for the cable on regulator has a plastic mount (dumb); once it breaks the cable comes loose and your window will cost you between $350-$600 to be able to go up and down again. They paid out a $3.5 million class action suit for this but only to those that knew about it to get on the list. I'm guessing it was cheaper for these crooks to pay $3.5 million rather than do the right thing and do a complete recall.
The consequence is over $5000 spent on a bad design flaw. Never again!
Reviewed March 26, 2010
Let me join the list of disgruntled VW Beetle owners because my 2004 Beetle convertible with only 40,000 miles had its transmission go out. The estimated repair cost is $6,400. Add this to the approximate $3,000 that I have already put in this vehicle for unexpected repairs. Thus, I will never purchase a VW again.
Reviewed March 23, 2010
My wife’s 2004 Beetle convertible started hard shifting and jerking between the first and second gear over the last 4 months. We took it into the dealer to have them look at it, and they said they could not recreate the problem. They did not test the car like I told them to test it. I took it to a transmission shop here to have a look at it, and they could recreate the problem, but they did not have the codes to detect the problem because VW did not release that information for 7 years. I have read lots of complaints about this on the Internet and they all point to a very expensive problem to solve. This is a safety issue that needs to get resolved from VW.
Reviewed March 16, 2010
I recently bought a 2003 convertible Volkswagen beetle with about 50k on it. I had the car for about a month when the check engine light came on. I had it tested at Autozone and was told it was the alternator. My fiance goes through all of the trouble to take the alternator out and bring it to another auto parts store just to make sure that was it before having to buy one. Guess what? It wasn't the alternator. Finally we figured out that the battery was corroded and needed to be replaced; the terminals weren't tightened enough and was causing things to short out.
I would just stall going down the interstate. It was very scary. Now, my back window is literally just laying in there and every time it rains, it pours in my car. My right lower corner of my front window shoots water into my face whenever I'm driving. Something is wrong with the transmission because when it shifts gears, it jerks resulting in near whip-lash. The brakes are sometimes touchy or loose. I am a 20 yr old college student and cannot afford Volkswagen parts. I will never buy a Volkswagen again and when I get rid of this one, I will never ride in one again either. Thanks ,Volkswagen for your piece of ** cars!
Reviewed March 12, 2010
Wow, where to begin? I own a 2005 Volkswagen Bug Convertible. Shortly after my 36,000 passed and warranty had expired I began having big problems with my Bug. First my cigarette lighter popped out the spring broke and I could not put it back. I’m shocked that broke--I don’t even smoke. Next my rear windows do not roll up or down. At around 45,000 miles my air conditioner quit working. When I took it too the dealership they told me the switch from hot to cold air had broke. The cost to replace was $1500 plus another $1000 in labor.
Turns out it’s difficult to get under there to fix it. Next my gears are changing very hard that the car jerks and makes me feel like I am getting whip lash. So I gather it needs a new transmission. My trunk will not work. I've tired replacing the fuses and checked so see if anything is broke--nothing. Another thing my head lights constantly go out. I have replaced a new light three times already. Funny thing is I see other bug owners with the same problem. Very disappointed with this car. I feel like little Herbie driving down the road as my car falls apart. Oh, I also had the problem with leaving something cold in my cup holder and the plastic bubbled up and came off. Cute car but way too many problems and not built to last. $2500 to fix the air conditioner and the rest cost too much to afford.
Reviewed March 10, 2010
The past several months, my 2004 Volkswagen beetle convertible has been shifting hard, causing my vehicle to jerk forward. I took my car to the dealer and was informed that the 2004 beetle convertible needed a new (rebuilt) transmission, costs $7,000 (+/-). I could not afford this. I then took it to a transmission shop and was told that Volkswagen has not released any codes for the transmission (this would allow a transmission to be rebuilt for cheaper costs) and that my transmission was so specific that my only chances would be from a wrecked 2004 beetle convertible (not regular hard top).
This transmission would work, but then it would still pose the same problem as my current transmission, a defective transmission. Currently, my beetle has been at a transmission shop since December. I am anxiously waiting for someone to wreck a beetle convertible, not get hurt and not have damaged the transmission. What is wrong with this picture? Is this anti-trust? Is this not disclosing to a potential buyer that, "Hey, you buy this car, but if you are out of warranty and it needs repairs, you can only get them from Volkswagen!?" Would I have bought this car? No, I don't think so.
Reviewed March 7, 2010
My 2004 VW Beetle Turbo Convertible has been a headache since the beginning. I have replaced many headlights and taillights. Front Window regulators have been replaced and due to this problem the roof had to be replaced. The rear windows have broken at a cost of $800 each. The triconic transmission required the 'valve body' to be replaced at a cost of $3000. The VW dealer advised that they found nothing wrong with the transmission when I brought it in for banging into gear. But the final note was when it caught on fire after leaving work.
As I was preparing to call AAA, smoke poured out of the engine hood. When embers fell to the ground underneath, I proceeded to call 911. Police, Fire Marshall, Fire Dept. and ambulance arrived. Traffic was stopped in both directions. I am now waiting to hear from my insurance co. to assess what my total loss is. This is my first and last Volkswagen.
Reviewed March 6, 2010
Did I fail to mention the brake lights which go out spontaneously?
Now that we are on electrical, let's start with the battery. Lucky for me when my car dies, I'm near the dealership here in Mandeville La so I get my uncle to tow my once more broken car in. "No problem," they say. "Its your battery" and while I'm there, I get the belts replaced, one of which has a good crack. So I pay for the items which were wear and tear items, so it is out of pocket charging. Do I go on my merry way. Not even 48 hrs later, I'm crossing the causeway bridge which is 24 miles long.
The car suddenly loses power and to make matters worse, it is nightfall and my ** car is titanium gray. Needless to say, I have no power, nothing at all, no headlights, tail lights, hazard lights nothing to let the people behind me know that I'm coasting right there in front of them as iI become a rolling speed bump for drivers going at least 65mph plus. I make it alive, to a crossover almost get a ticket and finally we are towed again. It turns out it was the alternator, a bad voltage regulator which the tech said he's seen the problem before. Also a new battery has to be installed which they tried to charge me for.
Now i'm horrified thinking I just bought a lemon but, no way this happens to other people. It turns out, no, it's not a lemon, its a Volkswagen. The confirmation engine light comes on and off at will. That turns up to be low coolant level. Oops, no, the light comes back on. The actual coolant sensor itself is bad. By now, it's late 2009. By now I'm pretty familiar with the staff at the VW money grounds. When my ac stops blowing cold air, of course, the warranty is over, the price is 600 plus dollars. ** that. Well, now chunks of foam are blowing out of my vents.
I stopped cleaning the car because it was constantly flaking out on itself. Now, here is the cherry. About mid-January, I get the friendly reminder that my 100000 mile service is due so the timing belt needs to be replaced and other things checked, blah, blah, blah. I have 91000 miles on it. So, I guess it's German engineered, I'm sure it'll make it to 100000 miles so I can at least start saving for the costly service. Nope, wrong again.
Driving on the aforementioned bridge with cruise control on at 65 coming up to mile marker 12 and the number 4 crossover, a sudden heave, then a rainbow of lights go off. For a second, I thought, dude, happy ** birthday. Almost dying again, it stranded on a two lane bridge with cars screeching their brakes. This is not what one usually wishes for in a birthday present. Again a firm scolding from an officer, another tow charge, more loss of income again. The grand total is $4500 for engine rebuild, $4100 for new engine. The mileage on odometer is 94688. I mean, really come on, so now I have 1 lawn ornament that I'm still paying on by the way. This is total garbage. How does a company get away with all of this? This car is not dependable or economic by any means. I'm going too definitely go back to my straight 6 iron hide jeep. I should've never strayed away from jeep and for that I apologize.
Reviewed Feb. 25, 2010
I purchased a vehicle January 2010 from Hoselton Toyota in East Rochester NY. This vehicle while being cleaned to deliver to me had the sensor go on for the airbag. Hoselton had the car taken to Dorschel Auto who determined that it needed to be replaced. It was ordered January 22, 2010. It is currently March 25th and this part has been given 3 estimated delivery dates since Jan. and the current estimated delivery date of the part is March 8th. I am not sure if I should ever trust future repairs since it takes 2 months for a part to come in from what I heard currently is Mexico. I am very disappointed in the delay of this part and would like to know what Volkswagon is going to do about this unacceptable delay and my time as I spend hours every week trying to find out when I will ever see my car again. I am currently scheduled to make my first payment on this vehicle March 7th that I purchased in January and I have not been able to see or drive it since I test drove it in January 14.
Reviewed Feb. 23, 2010
My 2004 VW Beetle had a water filter melt and head gasket blow at only 35,000 miles! The car needs a new engine and it is at least a $2-$3k job with a refurbished engine. I was devastated that this happened. The car was stuck in the Northeast blizzard the first week of February at which time the engine was working overtime. The car was awful in the snow. On the drive home the engine light started going on for the first time. Later that week the mechanic tested the car and put in a new sensor.
The problem seemed to be solved as the light stopped going on for a day or two but then it came back. I brought the car to the mechanic prior to leaving for another long trip. He stated that if it was driving ok (which it was) it should be fine. I made an appointment for him to re-assess the engine light after my weekend trip. About 85 miles into my trip, the car started smoking bad and stalled. The engine shot at 35,000 miles! An expensive tow home and car-less—I’m not a happy customer. No more bugs. I’m buying a new car. Selling VW Beetle for a fraction of what it should be worth.
Reviewed Feb. 22, 2010
Recently, I bought a 2005 VW beetle with 50,000 miles from a local dealer. While driving it home, the hubcap fell off. Then I discovered the back up light was out. Then I found air conditioning did not work and the driver side window would not roll back up. Driver side windshield wiper fell apart during hard rain. CD player did not work. Driver side headlight fell out while on the interstate and was hanging on by the wiring. I took the first exit and bought duct tape to hold it in until I got home.
So far, it has cost $250 to fix headlight. The biggest consequence is my conviction that this is a car that is not safe to drive. It sheds parts like a molting chicken. I don't know what keeps Volkswagen in business.
Reviewed Feb. 17, 2010
I am the owner of a 2005 VW Convertible Beetle. Last spring of 2009, my car began experiencing jerking and hesitation when changing gears. Not knowing what the problem was, I brought it to my local VW dealership to get inspected. They put the car on the computer for a diagnosis and found nothing to be the problem. I drove the car home and still the problem persisted. I later took it to another VW dealership and at length described the problem to the technician. Once again, the car was put on a computer and they found nothing to be the problem. The technician told me that this was a common problem with this make and model. He suggested that I do a transmission fluid flush and maybe that would help the problem. Not knowing what else to do, I did that, and $700 later, I drove home.
Later that day, the problem still existed, but not as bad or as frequent. Over time, the problem got back to its steady jerking and hesitation between gears. I began looking at posts of other VW Beetle owners and just as the technician said, it is a common problem. I am now faced with having to trade my car in for a better car, or spend $5,000 USD for a new transmission. There were even further posts where owners who spent the $5,000 USD for new transmission eventually had the same problem.
Some posts suggested that the engine’s size is not correct for the size of this car, which causes so many of the same problems for so many people. This sounds like a recall issue to me. I’m a very frustrated VW owner, VW 2005 (Dead) Beetle owner. I filed a complaint about this before and I am still dealing with this frustrating situation. I have to get rid of this car, the real question is do I give VW another chance a buy another car or are you just as bad as Toyota?
Reviewed Feb. 5, 2010
Volkswagen of America. I bought my daughter a 2005 turbo cony beetle in Oct 2008. In Sept 2009, I started experiencing lurching and jumping out of gear, with all gears being highlighted on the dash. I took it to the dealer with less than 60k miles on it and was told it needed a new transmission. They put a rebuilt transmission in and told me the airbag light and engine light that were also on, were sensor issues and would cost approx $400 each to repair. I told them to just replace the transmission because I was getting rid of the car.
I can't believe so many people are complaining about the same dangerous circumstances for the same make and model car, and no one will do anything about it. I am also now having problems with the passenger window not operating properly when the door is opened and then shut again and the back passenger window just quit working completely. What a piece of junk. I will not let my daughter drive her "dream" car because I'm scared something else screwy will happen and she will get hurt.
Reviewed Feb. 4, 2010
On November 12, 2009 we sent a complaint about this company, but have heard nothing from you. This is what happened: I installed a Fram #PH8A oil filter on a rebuilt Volkswagen Beetle engine using a commercially made remote oil filter bracket. The filter was defective, that it failed to bypass the oil to engine after it was in service approximately 1500 miles, causing catastrophic engine failure. The company, Honeywell, refuses to honor their warranty after much correspondence. I have all the parts needed for further inspection and all the letters written and received. The engine was destroyed.
Volkswagen Beetle Company Information
- Company Name:
- Volkswagen Beetle
- Website:
- www.vw.com
