Ship A Car, Inc. Reviews

Ship A Car did ship our car and we were very happy with the service on both ends. We had to meet the people who came and got the car at a place where the big rig could park nearby about two miles away. The driver was extremely courteous and went around and observed the car, and then gave us a piece of paper. There were some scratches on the underside that he mentioned. The same fellow, when he came out to California, called and said where we could meet him.

The guy with Ship A Car was fantastic. He explained everything and was very responsive. It was the first time I had shipped a vehicle and was unfamiliar with the process. He helped me understand it. I was pestering the hell out of him and telling them, "I ain't heard anything. When is somebody gonna be here?" Ship A Car said, "We're working on it." Their explanation to me was no drivers wanted to come to the area where the vehicles needed to be picked up which was Reno, Nevada. They finally found somebody, but his price was even still higher. Ship A Car's fee went down even though the total fee went up. It's a brokerage service, which was something that I didn't understand going into it. Ship A Car quoted a price, and that price changed.

I shipped the Lexus SC430 and Ship A Car did an excellent job. Everybody else was lagging behind, but they were very responsive to my calls. The rep I had was extremely good. We did this within one day and the car was being shipped the next day. It was very quick and there was no stress. The pickup was extremely easy, too. Instead of them having to come down my narrow streets, I had them meet me in a public place which was a Harris Teeter, which was in the back. Then we met there with no traffic, I was able to get the car up on the truck, and they were going.

Ship A Car guaranteed me they'd pick up the car at a specific time so I went with them. The rep who helped me was very clear, understandable, and did a great job of communicating all aspects of the shipping of the car. Also, the driver did everything he was supposed to do. He contacted me prior to the delivery of the vehicle and arranged for us to meet and drop the vehicle off. The vehicle was in great shape when it was delivered.

I put a quote online, and Ship A Car, Inc. reached out and they were communicative about helping me out. And when I finally found the time and date, they helped me organize everything and it was smooth. There were only one or two minor hiccups which they helped resolve. During the transport, one of the truck drivers decided they didn't want to pick up the car on Saturday, that they would leave on Friday. So, it wasn't communicated to the team, and they had somebody else pick up the car that was a single trailer. But the single trailer would bring it back to the home base rather than a direct ship and I wasn't aware of that. But I just had to make a few calls. The guy communicated with me throughout the day to find a good time and a good drop-off spot. I live in a busy area, so we tried to meet in the parking lot, but didn't work that well. So, we decided to meet on a big road and the guy was good.

I had a very good experience with Ship A Car. I've shipped several cars in my lifetime and their driver was very careful with the car. So I was happy. The arrival time and the communication were all good. Ship A Car was professional and it was a good value.

Ship A Car brokers shippers. So, I get it. The first one failed but the second one worked. I would use Ship A Car again. The rep, Lisa, took good care of me, and the driver was very polite and a gentleman. The transport was a small trip and it worked out well.

Scheduling was pretty easy. They picked up the car when they said they would. We were really happy with the process. It went well. They didn't damage our car. They showed up when they said they would. They communicated really well. So everything was good.

It was perfect with Ship A Car. The rep was very helpful. The guy had trouble finding the house but that was it. That's easy to happen.

Everything seemed good. The cars got here safely. I paid and the driver was happy. I was happy. When we started this process with those two vehicles, it was supposed to be three days from the time they were ready. But it ended up being about seven days. We were trying to move out of state, so we already emptied both houses and had our stuff in trailers. The trailers were already gone. So, we went almost a week living out of boxes. We couldn't leave yet because we were waiting for the two cars to get picked up. But other than that, everything went smooth.

I bought a golf cart in Florida and I needed to get it to Kentucky. I spoke with Jonathan at Ship a Car and he seemed very knowledgeable in what he was doing. He was very interested in working my schedule because I had a very tight schedule. He knew that I was on time constraint and he was very good at helping me with that. Right off the bat, he said he couldn't promise that he could do anything because of the nature of the business but that he would try to get someone that can do it on my schedule. One of his concerns was it was Easter Week and short notice. He was upfront with me. They picked up the golf cart on Wednesday night and dropped it here on Good Friday. He gave me a follow-up a couple of weeks later to make sure that they did everything to my satisfaction.

The person who helped me at Ship A Car did really well. We had a couple of truckers that accepted the order, then either didn't call Ship A Car or backed out. But he found somebody and got my 1995 Camaro to Oklahoma City when I wanted it, so that worked out. The driver was careful to load the car and made sure I was happy with the way it looked when he left. Also, the final cost was the same as what I was quoted.

My car was transported uncovered. It took maybe three days and it arrived perfectly. The driver contacted me saying that he could deliver the car within an hour. I said I wasn't gonna be around and he said it was not a problem. I could pay him the next day. We ended up doing Venmo to him. It was the easiest thing ever. It was easier than going to McDonald’s Drive Thru. My broker in Miami was unbelievable too. I sent him an email saying that it was the best experience I've ever had in anything. He goes that he appreciates it. I contacted Ship a Car on Thursday afternoon and they picked it up in Minnesota on Friday. It was quick.

The person from Ship A Car, Inc. that I spoke to was direct with me, and that was part of a good experience. They were a little late at the dealer, but I know they couldn't pinpoint exactly. I had my rep with the dealer work with them, and he was happy with the way it was loaded and secured. The delivery team was a little early, which I appreciated. Because it was supposed to be on a Monday and I would have to take some time off work, but they came Sunday early evening, which worked out best for me. We took pictures before the motorcycle was delivered, and it was delivered clean. The price was a little tall, but it was a good experience.

Ship A Car, Inc.'s scheduling fit my scheduling. And price. They had to get into a gated community to pick up as and drop off. As well as their schedule was expedited, which I didn't step away from, but they delivered to my home when I wasn't here. I was in Las Vegas, and I was able to open my garage doors from afar. And they took some photos. I talked to the gentleman who dropped it off. He put the golf cart safely inside the garage, and it was done. He sent me five photos of the golf cart, the battery charger and the cover that goes with it to make sure all the parts were there. The cart was freshly painted and clean when it was picked up. There was road dirt that he encountered along the way. I anticipated that. But everything was good.

I was comfortable with the salesperson I was talking with. We had a nice conversation and exchanged bits of information. When I had a couple of questions, they were right there to answer them for me. There was a little problem or misunderstanding between somebody out there and the lady that I had been speaking with, but she got right on it and straightened it out for me and we kept things rolling. The driver was very good. The final cost was a little more than initially quoted, but the lady I spoke to told me that that was a possibility because the contracted company doesn't have to accept the bid initially. They can put up their own price.

The customer service with Ship A Car was good. Everything was pretty smooth. It was a hassle-free experience. They gave me the quote, what I was getting, and they tailored it well. They came and picked up the vehicle in the morning. Then once they came in here, they notified me before coming in, and delivered right to my hotel.

Everything went smooth. It took a bit longer than I thought, but I was shipping from an out-of-the-way place. So, it's understandable. We didn't hear from the driver until he got within a day's drive. But the car got picked up because I had somebody load the car and they let me know that it was picked up. It was in good shape when it got here. I was glad that using Ship A Car, Inc. saved me time and it would have cost me at least that much to do it myself and I would have been out the time as well.

The rep was really good. He made the transport very painless. It was also less expensive than I thought it was gonna be. The driver also called me and he gave me an approximate time.

The rep with Ship A Car was nice. My daughter didn't feel comfortable using her credit card over the phone, but the rep made the process very smooth. She was trustworthy and gave her number if we had any problems. My daughter had called the driver because she was having problems with her Zelle account. He was giving her another form of payment. We could hardly understand what he was saying, but he was nice about everything. It was a great experience.

Ship A Car's process was cut and dry. I need a quote. I go from point A to point B. There was nothing overly complicated about it. The delivery went well. The guy called me. He said he was like 30 minutes. I thought he would have trouble finding our house because it's a newly built house and I didn't think that it was on a GPS yet, but he had no problem at all. He pulled right up to the house, got the golf cart out of his trailer, and wheeled it into the garage. Everything was great. It was smooth. I'm very happy with Ship A Car. It was a reasonable price. They did what they said. They were on time.

The rep who set up the transport was awesome. He called the dealership and got all that done. I really didn't have to do too much. Also, the driver reached out and coordinated. Everything went pretty good.

I would recommend Ship A Car, 100%, to anybody. We had a very good experience with them. The first day I spoke with our agent, Lisa, she was very impressive. I understood everything and I totally enjoyed talking to her. She was very professional. I was getting into why we were doing this and she made it personable because she always asked about my kids. I have a daughter that is in college also and she always made me feel like she was interested in what was going on too. I enjoyed her as a representative.

Lisa, the woman I worked with at Ship A Car quoted a price that ultimately was higher but they were able to place it with a trucker for less than they originally quoted me. So it was great to work with her. The drivers picked up the car from Boca Raton, Florida on Wednesday and it was delivered to our home in New Jersey on Saturday.

Ship A Car is the best. They have amazingly kind people. They're understanding and cooperative. I wish the cost could have been cheaper though.

I made contact to Ship A Car, and the rates were consistent. I've shipped other things, so I'm familiar with other things. The representative I dealt with did a fantastic job. He was organized, and he stayed on top of things and assisted me through every step. The side by side ATV I purchased was picked up in Jacksonville, Florida on a Wednesday night and dropped off in Jamesville, Wisconsin on a Friday night. The carrier driver was excellent as well. He let us know when he was gonna be there, then we met in the parking lot. After that, we drove the ATV off the back of the truck.

I had a 2008 Toyota 4Runner shipped for about 531 miles from Indianapolis to Charlotte, North Carolina. My sales associate at Ship A Car was named Lisa and she was very sweet. She was very personable and didn't ask me to leave any reviews, but she seemed genuinely interested in me. She didn't try to upsell me and was upfront in letting me know there might be unexpected costs. The costs ended up being a little bit more than what I was quoted for because I had some personal items in the car. But from my understanding, the company couldn't control that and it was up to the transporter who ultimately decides to transport the cars. They're able to not charge you extra for whatever is in your car.

Ship A Car was awesome. They also had the most competitive prices. It was about $1,000 lower than what I was quoted from other companies. My transporter, Kevin, was amazing. The only thing was that after I called to see the best way to go about leaving a review, they were a little more rushed after my trailer was delivered. I felt like the service was a little less. But that wouldn't deter me. I'd use them again and I've already referred a friend to use the service.

Thank you for your good service in getting our car delivered from Las Cruces, NM to Washburn, WI. The driver for Delton Logistics, Ivan ** kept good contact with us on his arrival for pickup and with the destination location for delivery. He was very efficient and on time. The vehicle arrived in good condition and on time. Thank you again for your professionalism in helping a novice with this endeavor. The driver Ivan ** deserves accolades also. Steve **

As far as the customer service, I wasn't happy of the third call when I called back to get some more information. There was a little attitude. They were trying to be nice in the first call, and then after they got my information and business, they treated me differently, which I didn't like.