CarCovers.com Reviews

Was taken by the “lifetime warranty” claim. What they don’t say is it’s not free. They make you pay about 1/3 of the original cost plus shipping. So you basically pay half of the original cost. Did that once and it already needs to be replaced. So it’s basically trash.

The claims on their website are a bit misleading regarding how their product holds up in the sun. We live in southwest FL. Our car is parked outside. We only use the cover when we are gone for an extended period of line. We have gone thru a number of their covers, each time they disintegrate in the sun and charge us a fee to replace it. Most recently the cover only lasted a year with only periodic use. When I showed them pictures of the disintegrating cover, they did not offer a free replacement but once again wanted to charge me a fee for a replacement. I would highly recommend staying away from purchasing one of their covers. Their website claims are misleading.

The cover fell apart after just one summer of use. The so-called “lifetime warranty” is a scam — they demanded extra money just to replace a defective product. Completely misleading and not worth a penny.

My cover has deteriorated in 2 years. Where I store my vehicle in a carport with open sides... so not directly in the weather. Do not believe their warranty is lifetime.. they want to charge me $85 to replace.

Covers you not hold up. You’ll be lucky to get two years if you’re in an area with decent sun. Mine made it about a year and a half. Be careful to read the fine print, the hundred percent warranty is not 100%. I had to pay about $100 to replace the cover that originally cost under $300.

I only gave this company a 1 star because I had to to be able to leave a review. This company is a fraud. We purchased a car cover for 200$ and it didn't last. Started crumbling and falling apart and when I contacted regarding the lifetime warranty I had to purchase again for $54 to receive. Here we are again 6 months later on the 2nd cover and yet again this company wants me to pay even more $72 to receive a replacement on this so called lifetime warranty. It's fraud. They are selling cheap covers knowing they don't last and then expect you to pay for a replacement. I'm done! DO NOT BUY FROM THIS COMPANY!

I bought a cover for my 2014 Corvette. They sent me a cover that was too big. Kept getting blown off so I purchased a ghost protector and that doesn't fit either so they won't refund the money for the cover and their ad says guaranteed fit and this thing blows off at the slightest Breeze. Stay away. There better companies out there. They're a bunch of Thieves.

Carcovers.com.... I'm so disappointed in their completely false warranties.. Bought an RV cover Jan 2024. Now July 2025 it's tearing repeatedly on the roof. Can't keep up with rips. The warranty when I purchased the cover said: "We will replace the cover FREE of charge if ANYTHING happens to it. Tears, Deterioration from sun, soiled, stained. etc.." Now trying to get a replacement and they want $104. dollars. Half the price I paid 18mo. ago. Warranty policy has been changed, but by law can't be back dated to when I made my purchase. New rule is proration for 1-2 yrs you get 60%, that was just recently changed down from 80%.

I purchased this cover in June of 2024. I have used it approximately 30 weeks total and not in the snow. I only use it when I can’t park in my garage. There are many deteriorating areas like in the picture I provided. Please note there is not a lifetime warranty on the cover. They prorate it. Carcover.com wanted me to pay $55 for a warranty replacement. Is that a lifetime warranty? I would highly recommend you order something else. I decided to throw it away and go with another company. My cover was the Gold 5L, which is supposed to be their best cover. It is also not very soft on the interior lining, they tout on their website that it is super soft, it is not.

Have to agree with all the negative reviews about CarCovers.com. The platinum lifetime warranty is a sham. It will last 5 years at best and they will charge you 50% of the original purchase price to honor THEIR Warranty. The covers DO NOT work well in rain. Overall, they are okay if you expect to get five years of use in sun conditions ONLY.

Wrong cover and after many emails back and forth with CarCovers' customer service they told me they were sending a replacement two separate times but they never actually shipped anything. Do not buy from this company. Their guarantee means nothing.

Stay away from this company. They do not stand behind their warranty. I purchased a cover in October, 2023. They advertise a lifetime warranty. Two and a half years later and it easily tears as you reposition it. Simply moving it and it tears. I of course reached out to them and I was told to send pictures, did that, then a picture of the label, did that as well as the order number which they acknowledged. Then two more pictures of rips I was able to create by just pushing my finger nail into the cover. But to get a replacement, I have to pay $100.00, or take a dirty discarded one for $75.00. I can send the cover back so they can look it over, but I’m sure they will find another roadblock and nothing was said that we’ll send a new cover. I find this company to be completely dishonest and a rip off. My guess is these covers cost them at most $25.00 so all I’d be doing is buy another substandard cover that won’t last three years and they make more money on me.

Purchased Silver Shield for $129. Came with 5 yr warranty. In just 7 mos material is disintegrating. Contacted company. Stated we could get a replacement cover for $35.99. They prorate the warranty, hence the cost. Crazy! Shouldn't disintegrate so fast.

READ THIS BEFORE PURCHASING: I purchased a CarCovers.com platinum cover with gust straps and they failed with the first 20mph wind in my home state of New Jersey only 35 days after purchase. Carcovers.com suggested I purchase gust straps in case of wind, however their warranty does not cover any damage that may occur from such failure of straps. This damage occurred after the 1st lite wind that we received, and the gust straps purchased through carcovers.com failed. The gust straps included bungee cords and alligator clips. The clips broke, and the bungees snapped back. My car paint chipped from this strap failure.

We purchased a top of the line cover. After a year the fabric started to separate. We contacted the company because it stated they had a warranty. They would not send us a replacement cover but acted like they were doing us a favor by sending a patch. I contacted the BBB but apparently a patch is acceptable for warranties. I’m wondering how many patches I will need to use before I get a replacement.

Avoid this company at all costs. The customer service is abysmal, you get lied to all the time about tracking numbers couriers delivery dates. I have no confidence in this company to actually provide a quality product after the experience I’ve had. They’ve been nothing but misleading, and lying about my purchase, which is yet to arrive. They don’t tell the truth about delivery dates the courier they use or much of anything. Even getting a refund is incredibly difficult. Just avoid these guys and go to a reputable company to buy a car cover for your vehicle.

I bought the platinum lifetime warranty cover. $265 they advertise it as the best cover. Two years later the cover is falling apart. The stitching is deteriorating. Call the warranty department and they want me to pay $100 to submit my claim. Save your hard earned money. Don’t buy from this company Carcovers.com. They sell you on false promises and they will not honor the warranty. They won’t reply back to my questions.

Purchased their top-of-the-line car cover in September of 2024, purchased the gusset tie downs, two broke the moment I put them on. Called and they replaced them, October of 24 a month later another clip broke. Average temp at this time is 60 degrees. Called to complain, all they were willing to do was refund me the hold down money of $16, claim it was past the 30 days period to return the cover. Do yourselves a favor, spend your hard-earned money elsewhere.

I purchased a car cover for my 2011 Honda Accord. I never opened the box because I purchased a new CRV. I called and asked if I could exchange it. They said yes but never mentioned the restocking fee. Yes, it was in the small print so my bad. The new SUV cover is too big, even though I purchased the recommended cover, but I am already $200 into this mess. Amazon or someone else for me next time.

I bought a platinum shield cover in April of 2023 for a new car that I had just purchased. At first it did very well and kept the car clean underneath even with sitting outside. Fast forward to today and the material of the cover has deteriorated to paper thin, brittle material that repels little to no water and rips very easily. The car is also consistently filthy underneath when the cover is removed despite being clean as a pin when it is covered. I wouldn’t be as concerned about this normally but this cover was several hundred dollars and is marketed as if it is legitimate competition for other established brands. I did not bother with trying to pursue a warranty claim on this as it would just have resulted in getting the run around as others have noted on this forum.

I recently purchased the top of the line car cover for my 2018 Audi Q3 SUV. I called Carcovers.com after I received it and they talked me out of returning it. Seemed like a hassle to return so I thought how bad can it be. The cover is too large for my car and the very first time there was any wind the cover blew right off. My $200 lesson has been learned as the cover is now in the trash. In my opinion this cover would be overpriced at $50 as it is ANYTHING but custom fit!!!

I paid for next day air, and did not receive my order, for what I paid. I contacted customer service, which actually is not customer service. I received a rude response and that I don't know what NEXT DAY AND WHAT A REFUND WAS. I was also how the was going to make sure I get a restock fee, AND not to order from CAR COVER USA. This company doesn't have any customer service skills and don't deserve the 1 star rating.

I bought this car cover for my 2024 Subaru Crosstrek. So frustrating to put on. They could label it better which is front or back …. Maybe put it on top of cover instead of a hidden label. Not sure what to do with all the accessories. Straps makes no sense. I have had better car covers. No pockets for the mirror. I hope it won’t fly open when wind comes through in Dallas area.

I ordered a cover for a 1975 MB 450SL. CarCovers.com did not ask me to specify if mine was the Euro or US version. It's the US version and has extended bumpers. The cover I was sent doesn't fit. It's too small. They know it's too small because when I reached out to them they asked me to send pics (which I did). That was weeks ago. Since then...Nothing. Email after email goes unanswered. I'm beyond outraged. PLEASE DON'T DO BUSINESS WITH CARCOVERS.COM.

My cover which I used twice after using it for the second time had 2 cuts on the fabric on the folded areas. After trying to use it for a second time it had 2 rips. I can understand if I used it many times but for using it twice it shouldn't have ripped so easily.

Easy to clean and store. Elastic hem and adjustable straps for a secure fit. Lightweight. Buckle fit and elasticized hem. Windproof. Adjustable belt and buckle. Very satisfied. Great quality as always!

The description of the cover explained that it is not waterproof but resistant to reasonable rain though heavy rain will get through and why it is important to have breathable car covers that prevent build-up of moisture etc.

I was sure, I wanted a Cover well, but wasn't sure of the material by just looking at the website, so I called the number on the website to enquire about tougher options. This time I specifically looked for Car well covers,.

Our favorite car covers are the CarCovers.com Platinum Shield, Seal Skin Supreme, Budge RSC-3, Motor Trend Safe Keeper, and the Tour Performance based on material, fit, and ease of use. A high-quality car cover is constructed with breathable materials that don’t trap moisture, fits snugly, and can be secured with tie-down straps in high winds.

Wow!! This is really helpful. I have had a pretty endearing story to find a good car cover myself too. Thankfully I now have a covered parking. You have to be careful with waterproof covers, if there is moisture buildup, due to rains or other reasons, let the car dry by removing the cover.