Paramount Van Lines Reviews

Richard was very professional, thorough, he explained the whole process, everything went on smoothly. The movers called in the morning to give us an estimated time of arrival. They were on time, very friendly. They worked fast and efficient, took care of furniture wrappings and all. We are very satisfied with the service rendered.

Sean at Paramount Van Lines is a very dedicated and caring moving coordinator. He reached out to me several times to assist me with my move. Unfortunately, due to an error on my part, I ended up going with another company. I should have written down her name, but I wasn't focused when he initially called me, and that's on me. However, Sean was still was very helpful trying to ensure that I was getting a good service that I was paying for with another company. He asked for my moving quote and audited it to make sure I was getting a fair shake and admitted that it is comparable to what they would have charged me and wished me the best. Who does that? I'll tell you who does that, somebody who really cares about you and your move! That kind of dedication is rare, and in retrospect, I wish I would have used Paramount Van Lines. This will be my last move, so I won't be able to use Paramount Van Lines, but they definitely have my heart.

I would give them zero stars if I could. I paid the deposit and I decided to cancel within the 3 day period when I’m supposed to get a full refund, and they never gave me my money back. We ended up using other movers, every time I talk to customer service and they say I should get it in the next payment cycle which is 15th and 30th of each month but it’s been over 2 months since I canceled and I’m still out almost $3000. This “business” is a scam.

We had the absolute pleasure of working with Paramount Van Lines for our move. Communication was 10/10. The entire crew was friendly and professional. They arrived on time, worked their asses off, and took great care with our home and our items. Would 100% recommend them to anyone making a move. They really made what could have been a stressful day a breeze.

I had a fantastic experience with Paramount Van Lines! The team was professional, friendly, and incredibly efficient. They arrived on time and completed everything faster than expected without cutting corners. All of my belongings arrived in perfect condition, except for one mirror that unfortunately cracked during the move. But to their credit, they replaced it quickly and without hesitation. Their customer service and care truly stood out. Highly recommend!

I moved my apartment and storage unit contents into a new townhouse, and I honestly thought it would be chaos with two pickup points. (Paramount Van Lines ) handled the timing perfectly, showed up early at both locations, and got everything loaded without delays. They didn’t confuse a single box and even helped with some minor disassembly. Everything was in the right room by the end of the day. I was seriously impressed.

Bottom line we would not have been able to do what these incredible movers did for us. Packing the truck with precision and making sure furniture was wrapped with great care. They are on time, polite and worked every minute. We arrived at our new home and nothing was broken or damaged. We would highly recommend Paramount Van Lines.

I highly recommend Paramount Van Lines. Paul and 2 men came. They came EXACTLY on time for my 9am move. They communicated with me throughout the whole move. They wrapped my furniture skillfully and with care. All of the furniture and boxes in the living room were out of the apartment within 20 minutes. When I got to my storage facility, there were issues with the freight elevator. This was very frustrating and seemed like the move was going to be ruined. However, Paul was set on finding a solution. He went to the other end of the facility and found another small elevator. It was confusing how to operate the elevator, but he kept trying and figured it out.

Easiest move I’ve had. Would recommend it to anyone. Paramount Van Lines is a very friendly and professional company. They walked me through the entire moving process and helped me feel at ease. On moving day, they moved everything over smoothly and properly. Once the job was done, the total was even below the estimate provided. I was stunned. The movers were also friendly and hardworking. I will continue to use their services for future moving!

We highly recommend Paramount Van Lines for your next move. They quickly responded to our request for a quote, and were super communicative throughout the process. They were able to accommodate our fast timeline, and handled our stuff with care. We would definitely use them again!

They helped us move into a new house, which is never an easy task. The way they worked was so organized that everything just fell into place, and my wife and I were actually able to relax. They did a great job and all our things made it to our new house in great condition. Glad we chose them for the job!

Paramount Van Lines is exceptional! They were fast and friendly. We didn't get a big enough POD for our stuff, so they helped us load a truck and took it to a friend's garage then came back to help load the rest. They used every inch of space we had and were so polite!

AVOID AT ALL COSTS! The company is a broker that lures you in with very low estimate and makes you sign a waiver of visual inspection. The contractor company arrives very late in the day and recalculates the price, tripling it. At that point, you are forced to go with it because all your stuff is packed and you have no other solutions but rely on these movers. Then, it gets worse after that.

Avoid this company at all costs — worst moving experience ever. I booked an interstate move through Paramount Van Lines who say they are carrier but broker, and it was a complete disaster from start to finish. What they promised and what actually happened were two completely different things. Unprofessional Movers: The moving crew they sent was late, careless, and did not speak English. Items were packed haphazardly, fragile items were tossed in with no protection, and boxes were crushed poorly taped. The boxes came out of the truck upside down. More of my items are ruined rather than intact. The majority of the furniture arrived damaged or broken. I am not exaggerating when I say all of my items were scratched, dented, irreparable, and/or irreplaceable.

They're Unprofessional, Thieves, and Scammers! Paramount Van Lines moving company said they would deliver in 2 weeks. Although it took two months. Not once did Paramount call back in 2 months they had my property. My brand new $1,000 couch they tore. My grow lights are broken through the box. 3 Brand New Big screen TVs in original boxes stolen. My family photo albums priceless stolen. Coin collection stolen. All my kitchen appliances brand new in the original boxes stolen. Tools stolen. Competition pellet air gun in gun case stolen. And other items stolen. Don't trust them! Run the other way! Called the POLICE, FBI, and the "FMCSA".

Hey everyone, I was moving from Florida to South Dakota since April 2025. Paramount Van Lines came to pick up my things. They never deliver it yet. I have call so many times for delivery. Every time I call customer service tells me the delivery date in the air because they give my things to different companies to deliver it. I been in SD for months now and still can’t get my things. Now I’m going to let the police know wtf going on. I have paid the full amount for delivery but still can’t receive my things.

I was on the phone talking with various moving companies. Paramount Van Lines seemed to have everything I needed, including storage at the destination location, so I signed up. I was speaking with Shane **, who told me that to get the discounts he had quoted to me I would need to pay a substantial deposit right away, $2804. So I did. However, when the slew of email messages arrived, including instructions for packing, etc., I noticed it did not include any mention of the storage costs, which he had said would be cut by a factor of 2.

First contacted Paramount in Nov 2024, after 2-3 calls to Florida from WA state, my wife and I thought we had a "moving company" who would move our items, but they wanted us to do a "virtual" tour of our house to estimate our item/costs. No in-person came to do an onsite estimate, "not needed." The approx. $4000 deposit was taken by credit card then silence until a week before we were to move in January. Then we find out not Paramount but "U-ship Van Lines" (aka: "Rado Moving Co") calls to be the actual mover.

I would like to take the time to acknowledge the impeccable service I received! Not only was he professional, he went above and beyond to make sure my things were delivered without incident! He was courteous and efficient! You guys have a gem on your hands! Thank you so much for all you have done to make my transition a breeze!

We appreciate Adam & team helping to make our relocation as stress-free as possible. Our movers arrived organized and prepared to work. They moved quite quickly and with extreme politeness. Everything we need was provided, and the cost was already taken into account. I would surely hire them again without a doubt.

The consignment made it to TX without a scratch, with the exception of a single image. No complaints here, though; this is par for the course for a transfer of this magnitude. I really value how careful and fast your movers were.

We had to move in phases because our new house wasn’t ready all at once. The movers worked with us over the course of two weeks, moving some items into temporary storage and the rest into our new place, coordinated everything perfectly, making sure the right items went to the correct location each time. Their flexibility and organization made the complicated, drawn-out process stress-free. They helped us retrieve items from storage when we needed them unexpectedly.

This was my first time moving out of my parents' house, and I was really nervous about it. But Smith was awesome. He explained everything in detail and gave me an estimate that was really clear—no hidden fees or surprises. Paul, who handled customer service and dispatch, was fantastic—she coordinated everything perfectly and made sure the movers arrived right on time.

The crew was fantastic, carefully packing up my items and storing them securely. Matthew checked in regularly to make sure everything was going smoothly, and Paula followed up after the renovations to see if I was ready to move back in. This could have been a logistical nightmare, but Matthew and Paula made it so easy.

In my experience with movers, Paramount Van Lines was head and shoulders above the rest. They were really careful not to damage any of my furniture when they moved it. The movers were punctual, kind, and really competent. They were so good that they even managed to get my huge sofa through a tight doorway unscathed! These people have my highest recommendation.

Moving can be a stressful time and Kris did everything to make it a positive experience. He was always friendly and approachable, answering all my questions promptly and with a smile. He helped me find reliable packing supplies at a great price. Kris' customer service made a big difference in my moving experience.

I had a fairly complex move involving a lot of fragile items. Joe ensured the crew used the best packing materials. They were really careful with everything, and nothing broke during the move. They moved our things with care.

I moved during a rainy day, and the movers were fully prepared with floor covers and waterproof wraps for my furniture. They worked quickly yet carefully to avoid any water damage. Thanks to how prepared they were, my things arrived perfectly!

Grayson had no hesitation or push back for us when we called with some pretty specific and unique requirements. His tone was much different than other companies we had researched. He said he had two perfect guys in mind for us and when the guys showed up in their Paramount Van Lines truck they absolutely were perfect.

This is my first time giving any business a negative review but I felt this one was warranted. In January this year, we used Paramount movers to move from Florida to Los Angeles. Though our items were picked up and delivered within the time frame, the unfair business tactics and horrible and rude customer service left us angry and frustrated and cost us more than $1000 from the original contract. I am sharing the tips from my experience below to save you the frustration and agony. You should specifically watch out for the following items: