Aloe Care Health Reviews

The cost seems reasonable and the quality seems good. We're satisfied.

I got Aloe for my dad. If he fell or hit the button, it would trigger something. It was just there for peace of mind. It was an emergency alert to let the users know that something happened. If they needed an ambulance, they could also use that. The device has a nice design. It looked like a watch and it didn't feel intrusive. It had a great speaker. If you couldn't get to the button, you could shout a certain word and the device would hear it. It would say, “Hey, you need this person?” My mom used the device too and it had a button for my mom to just call me if she couldn’t get to her cell phone. That was cool. There was also a button directly to the care team and there was more than just one person. It got to my sister, my husband, and my daughter. You could put other people on the list and that would go to everybody.

I was scanning through the computer trying to find an appropriate device. Some of the companies were very specific that they were Apple oriented. Aloe Care is Apple oriented but it wasn't put out there specifically so that was a little bit of a disappointment. I have not been able to get the app on my computer or on my phone. But my brothers and sisters have not had that issue, so they were able to make that happen.

I fell and decided to get Aloe Care Health. Customer service was wonderful. Sometimes, I don't even know I have the device on. But I don’t like that I have to charge it every day. That is a real disadvantage. Some other ones you can charge them every five to seven days. Aloe is deducting the money from my account every month like they're supposed to and the price is always the same. The only thing is I dropped the device on the floor one day and it didn't go off.

The Aloe Care Health team is very knowledgeable. They did everything they said and followed up with calls before I even got the product. My mother seems to be more confident in doing things because she has the necklace on. She wears it all the way until she gets in the shower. When I tested the button, their people came on and asked me if I was okay and if I needed help. My only concern is we dropped it and it didn't go off. We didn't know how that works. I read the paperwork and it says, “Does not 100% protect falls.”

The customer support at Aloe Care Health has been excellent. They were courteous and listened to what we kind of wanted out of the machine. Then in turn, they sent me information on the Mobile Companion. It fits the bill of what my mother wanted. My mother who's 94 is very happy to have it. She says it makes her feel more secure. When we had a little trouble with the setup, I had to call and they explained it. We were pleased with the phone calls and the people we talked to. I hope it will continue to be that way.

I set up an Aloe Care system for my 89 year old Mom two years ago. I open my Aloe Care Family Caregiver app every morning to make sure Mom is up to begin her day. Through small sensors strategically placed in her home, the app records her activity as she makes her way from her bedroom, down the hallway, through her living room, and into the kitchen to make her coffee. The family app gives my siblings and me a quick way to check Mom's activity at any time of day without interrupting her routine. And if Mom ever needs help, she can call out "emergency!" or press her CareButton, and the Aloe Care smart hub will be alerted. This is what happened two weeks ago:

Please send return shipping label for the return of the equipment. Should be under Julie ** at **. Had at my mother in-law's and while she was in nursing home sensors keep reading movement. Very inaccurate. Also fell and sensor didn't recognize.

Aloe is probably the lowest price that I had for a button like that, which was why I went with them. Everybody else was outrageously priced. The Aloe healthcare team was awesome. They returned a phone call that they didn’t have to, to tell me the system was back up and running. Aloe Care is my mother’s and I’m the contact. Occasionally, the system goes off and she’s fine. But it goes off anyway to alert me. The button fits great into her lifestyle. I know where she's at so if there's a problem and I think she's not okay, I check on her.

We have ongoing Aloe care for my dad and I have a couple of issues with them. I don't like the fact that I can't go back and see a history of when the service was activated or not activated. It just shows what the current is when I go on my app. If I want to go back and look at the date whenever we had to send the ambulance out because we couldn't get ahold of him, I can't go back and see when that was. I was told I'd be able to look up the history but I have no way of doing that. So that's not quite accurate as to what I was told. There was something about the other day where it showed my dad asked for help. But I never received anything regarding that and then, it was gone and I couldn't figure out what it was talking about. So there's no way for me to go back and try to figure out what's going on.

I went with the whole package from Aloe for my mom but I'm not very excited about it. My mom fell backward with the independent pendant on and hit her head and tailbone. The thing never went off. Aloe is supposed to send me a new one but I have not received that yet.

My mom would fall and then, she wouldn't call anybody. She would wait for my brother to get home from work. The last time she fell before we got the Aloe Care, she sat on the floor for 10 and a half hours because she didn't want anybody to be burdened. So, we got the Aloe Care. That way, the whole family was alerted any time she fell and there was no lapse of her sitting on the floor. The team has been great. The only problem that we have had is the bathroom sensor is so sensitive. My mom has a little wiener dog. Any time she goes into the bathroom, it sets off the sensor. My mom and my brother tried to keep her out of the bathroom. It seems to happen in the middle of the night when she gets out of bed to go potty because her potty pads are in the bathroom. So, my mom will be lying in bed and it’s a false alarm.

This monitor has never failed me. Ordering refill strips is easy and fast. The callback feature of if I forget to do my test is great. The communication if a new device is need is also quick and easy.

This is a company that I had already been familiar with and so I had relatively high expectations. I was not disappointed and can easily recommend it. Easy to use, intuitive, and very helpful. Personally I am not a fan of voice activation in products, but I do recognize that it could be an important feature for some. Quick response and reliability are the key advantages that satisfy me with this one.