MTD Reviews

I purchased this MTD Yard machine 21" push mower yesterday from Menards. My grass was long and my old mower was falling apart. I took it home and put it together. Added the oil that came in the box and put fresh gas in. After priming, it started right up...and died within 5 seconds. I tried several times and as long as I primed it 3 or more times, it started immediately and promptly died. I called the company, they said "Take it back to the store just as it is right now. It is defective." Luckily I had bought the warranty for $15.

I bought a Remington weed eater made by MTD last year at Northern Tool. It ran great last year, I followed all the directions on storing it through the winter, drained the tank. This year I got it out and it wouldn't start, changed the plug, then discovered it wasn't picking up gas to carb. Bought a new primer and installed, it's doing same thing.

Purchased a small BOLENS gas blower from Lowe's because it was cheap and lightweight but had a 2 year warranty. Less than 6 months later and with little use it stopped running and refuses to start. I always use non-ethanol gas with quality 2-cycle oil and even filter the gas into the unit. After some difficulty locating an approved repair facility and delivering the blower, the repair tech said BOLENS/MTD rarely approves warranty repairs and he didn't think it worth even asking them in my case after he inspected the machine.

February 2016 I purchased a new riding tractor from Sears manufactured by MTD. Within the first ten minutes of cutting grass it threw the drive belt. Sears came out to make repairs. Ten minutes later it threw the belt again. Sears replaced it and delivered another one. Ten to fifteen minutes later it threw the drive belt. Two weeks later Sears came out and repaired it. Ten to fifteen minutes later it threw the drive belt. Sears replaced this one with a different version. This one threw deck belts. Yesterday Sears came out and repaired this one. Today it is working. But I am fed up with paying good money for cheap inferior products. Today I went out and purchased another new yard tractor to replace the Sears/MTD unit. I do not understand a company making poor quality products. I guess I never will.

I bought a new MTD lawn mower in April 2016, using Briggs & Stratton engine. I replaced the oil, used the engine according to guidelines as any normal consumer would, I used the thing 4 or 5 times, each time for 1 or 2 hours... then the engine block (probably connecting rod) exploded... I checked the oil level before this last usage and it was normal. After 1 hour of work the engine exploded. I am lucky not getting the shot from the engine into my leg. Of course, the warranty claim is rejected with default answer "not adequate oiling" of the engine.

I did question to your representative, by phone and had not intention to give info, about start pull cord. He said if I don't see the machine I cannot give info. I was by phone, how he can see this, this is... and attitude was for not get intention to give orientation. It is the worst customer representative I have found from all the companies that have service in spanish.

I purchased a brand new Yard Machines lawnmower in May and it died after only 4-5 cuts. It came pre-assembled from Sears and I followed all of the instructions that came with the lawnmower including adding gas and oil. I even kept it in a shed behind the house so that it was not exposed to the weather. When it stopped working, it had somehow ran out of oil... Maybe it leaked, burned up, I'm not sure but Yard Machines (MDT Products) refused to cover it by the warranty stating that it overheated due to having no oil in it and that could only be caused by customer neglect. I even contacted their head office hoping that they would come to their senses but they refused to help me. Now, I have a lawnmower that has been used for less than 2 hours total that is going to the dump. This was my first AND LAST time buying this brand!

Only got 2 uses out of a Bolens mower and warranty won't cover repair because they say it was bad fuel. I bought a Bolens 21" walk behind lawn mower with large rear wheels from Lowe's in June 2016 because my other mower (Weed Eater from Walmart) had died after 4 years. Heard that Briggs & Stratton engines were good (Weed Eater had one) and thought something from Lowe's would have a good warranty. Liked the big rear wheels -- thought it would push nicely. I am a 64-year-old woman and use a ride-on mower for most of my yard, but need a push mower for the hilly parts and areas between garden beds, and along the road, etc. Although I'd never used it before, I bought a bottle of Sta-Bil additive as recommended by the salesman. Filled up my gas can at 7-11 and added 1/2 bottle of the Sta-Bil. The mower worked beautifully that day and again one week later.

I've got a Remington string trimmer I bought end of season 2015. I used it 2 times in 2015. Ran it completely out of has prior to storing it for a long Wisconsin winter. Spring 2016 came. Put fresh 40:1 mixture gas in it, ran it the first time. Ran great. Second time after weather got warmer. Ran it for about 30 minutes, it shuts off when it gets hot and won't restart till it cools off. Called MTD, they sent me to OK Hardware in Amherst Wisconsin, closest authorized dealer near me. I went there and Dave made an adjustment and cleaned out the carburetor. Said, "Try that".

I bought this weed trimmer at Lowe's one year ago. It is very difficult to start. It will not stay running when. Throttle is advanced. It will run occasionally OK after a 20 minute warm up. The line advance (bump head) broke after 1 month. Adding line is a pain. I sold it at our yard sale.

Bought a yard machine push mower last summer. Won't start for start of season. Fresh gas, changed spark plugs, checked oil, cleaned air filter. That's about the extent of my mechanical ability. Before taking it in to a repair shop, I called for warranty. Won't honor 2-year warranty without proof of purchase. I don't have a receipt for a $250 cash purchase from Home Depot from last summer. My fault for not saving the receipt, but a product that has less than 25 hours of use and won't start is unacceptable.

Purchased the chainsaw (Versa Chainsaw Model RM1635W) from Lowe's. Have used them before and for this time watched YouTube and read all instructions before use, so knew that with initial use adjusting the tightness of the chain would be necessary after use. This needed to be done after about 15 minutes of using it. The next day used it again and the bolts and entire casing fell off (needless to say, the chain came off also). One bolt was lost in the brush and when I went out to find another bolt, they are specialty bolts that Lowe's doesn't carry.

Bought a new MTD Gold lawn tractor after breaking a blade and breaking a spindle because the deck was set up wrong. Had order new parts. That is when I found out the mower was two years old. Then it was needed to replace the battery because it wouldn't hold a charge. That was followed with two spindle bearing failures and two spindle pulleys break off the shafts. Replaced numerous belts - deck wheel fell off last year. Junk! I was a small engine repair instructor and in my late sixties. Never seen equipment this poor.

Developed a small oil leak with the 7000 series motor so was looking to see if this was just me. Guess not but easy repair. I have been buying MTD mowers for many years. Surprised to read so many bad times with them. My new style fab deck 54 inch Zero turn has been perfect. With 230 hrs.. My old 50in had 600 hrs when I sold it with one time replacement on belts. I have several friends that commercial mow and always go back to MTD when time to replace. FYI MTD builds most of today's non-commercial mowers- Sears, Troy Blt, Cubs and many others. Pretty much same mower, diff color. I will continue to use this line.

2013 MTD GOLD 21 HP MODEL #13AX915T004 - Bought this riding mower brand new in 2013. Biggest piece of ** I ever bought ($2,600.00). It has been in the shop (warranty refuses to pay) more than I have used it. It is two years old and barely and I mean barely has 8 hours on it. It had 3 hours on it when we bought it. We were told that was normal for MTD new tractors to have couple of hours on it. The deck belt keeps falling off for no reason. Has to go into the shop continuously. Battery has to be replaced three times already. Avoid MTD like the plague.

MTD Gold Riding Lawn Mower Model SV 620 - My lawn was built May 18, 2012. It is barely three years old. I have maintained it very well. Replacing fuel filter, oil filter and oil, and air filter before every mowing season. After the first year have had nothing but headache. Belt replacements, spindle replacement, and the carburetor issues (which is due to a faulty part they use). Finally, last week I was mowing, and stopped to remove a piece of debris in my yard. I put it in idle, and was off of it for not even a minute when it made a horrible sound. It threw a rod, and blew right through the engine. The engine is only warranted for 2 years. I missed the warranty period by a year. I will never buy another Kohler again.

Sears Craftsman Model C459-36310 Serial Number 1W084KA0625 - Warning, Warning, Warning. Do not buy lawn mowers and other lawn equipment manufactured by MTD Canada. I bought a Sears Craftsman / MD lawn mower in July 2014 used it approx.. 6 times over the summer and stored it in an insulated garage over the winter. I was unable to start it this year and so my horror story began. MTD does not stand behind their 2 year warranty. Having contacted them and Sears several times today it cost me $60 to get my lawn mower from MTD and Sears approved repair shop.

Warning, do not buy a Yard-Man mower or anything with the MTD brand. The Yard-Man I bought less than three years ago came with a bad carburetor. Customer service (a joke) wanted me to take it to their nearest dealer which was 60 miles away. I finally had to pay $95 to have it replaced and had to write a letter to the CEO of MTD to get my refund. Now another problem where they sent me a part that did not fit, promised to call back but never did. Now they want me to take the mower to their service shop and pay for the repairs. Piece of junk, cheaply made, will not hold up to normal use. Customer service and parts department are no help at all.

On May 6th 2015, I went to mtdparts.com to order three simple parts for a mower I purchased at Home Depot. Blade adapter, bolt and blade. $41.72 was the total. I hit the 'place order' button, the page refreshed and a red ERROR banner was across the top of the page stating "the address we have on file does not match this account please call cust service to place your order". At first I thought maybe I entered the info wrong so I redid the form, hit submit again, and again, same error on the refreshed page. IMPORTANT - because this page still had the PLACE ORDER button, I assumed that NOTHING had occurred. I was wrong. IMMEDIATELY, MTD had placed an authorization hold on the order amount. IMMEDIATELY. This happened TWICE it turned out. Each time I hit the place order button.

We bought this mower from Lowe's when we moved in a new home in May of 2010. Before it was a year old, a wheel bracket broke off the deck. The next year a deck belt and steering ball joint assembly broke. In year three I had to fabricate front wheel bushings. Year four required drive and deck belts. This year I have had to order a steering link (the original was wallowed out so much the metal was the thickness of a paper clip), a shoot for the deck (original just fell off) and the local repair shop had to lock the electric carburetor fuel cut off valve open so it will run. I mow .6 acres of yard with a gentle slope. All of these things are a pain in the butt, but the worst thing is the rotten customer service.

I'd not recommend this product ever. All I have to say is that the deck is a waste of time. Fixing one of the spindles ripped off the deck and I had to buy a new one then another one ripped off as well. We ordered a ring to mount it on. Hopefully it will work.

Do not buy anything made by MTD. I bought a cub cadet tractor - worst thing I ever DID. DID not know it was made by MTD until later; would have never bought it if I knew - paid 2100.00 at Home Depot (1050 Cub Cadet 23hp). Before MTD bought out Cub Cadet they were very good before - now are junk. Also their customer service by Bill sucks, he should be fired for lying. My deck started making noise at 52 hours of course - their warranty was 50 hrs. Removed the deck, inspected all three blade bearing - would sloppy and loose. Called Bill with MTD, was rude and told me it was out of warranty. I have been a Ford tech for 30 plus years; all three blade bearings don't go bad at the same time. Asked him if he had seen any problems with them - flat out lied to me - I asked him who was the repair shop my area that they recommended.

24" Snow blower with MTD Engine - Twice this winter this piece of junk snow blower failed to start when it was needed. Only one year old and useless. Carburetor on the MTD-made engine clogs if you sneeze. Now, I have to buy a REAL snow blower or pay someone to plow the driveway this winter. We had an old snow blower that started every winter for at least 10 years like clockwork, but this engine must have been designed by idiots! DO NOT BUY THIS PRODUCT!

I ordered snow thrower parts on Thanksgiving 11/27; really needed replacement belt and shear pins. MTD did not ship the parts until 12/6. Claimed that they were very busy with Black Friday and Cyber Monday sales, but my order was placed before that. Now it's 12/11. I have 10" of snow on the ground with more coming today, and no drive belt or shear pins for the snow thrower. Not happy with MTD. If they'd shipped within a reasonable time I wouldn't be in this fix.

Company claims I improperly installed the handlebars to my push behind lawnmower causing them to slide into the motor. Company also claims that if the pins and handlebars were properly installed then the failure would have never occurred. If what they say is true, the failure would have occurred the first time I turned on the lawnmower or shortly thereafter. Not 3 months down the road. Secondly, WHY would you even allow the ABILITY for the metal poles of the handlebar to slide ANYWHERE NEAR the lawnmower blade! They have been so far lucky, people haven't been seriously injured by this design flaw. Buyer beware! They will not stand behind their product and have flawed product designs!

I bought a 27cc Gas Brushcutter Lawn Trimmer. It suppose to have 2 year limited warranty. I took it back to the store that I got it from. They in turn sent it out to be fixed under warranty but the service person said that we modify it. We didn't - the only thing was that my husband was using it and the bolt fell out in the grass and he couldn't find it so he put another bolt in to hold it. Then it wasn't running right and stop working so they said it was the clutch and it wasn't under warranty. It's been in the shop for 4 weeks now and they said that because my husband put a bolt in and in their warranty book says it not cover so they are not paying the $20.00 part and $100.00 labor to put it in. But in the book online that comes with this model, it doesn't say anything about it not being cover. I have been on the phone for over 2 weeks talking to a answering machine or other warranty people but because they said that it was in their supervisor hand they couldn't help and never getting to talk to the supervisor. I did get a call today telling me that it wasn't cover due to their manual saying it wasn't cover. So confuse and very upset with MTD. We will never buy anything from this company again. It's got 2 year warranty and they don't stand behind it.

I recently purchased a Yard Machine mower, and within a few weeks I called because I could not get it started. I was told to bring it in for service, along with the receipt, and it will be repaired. I did this, and all was fine. After a few weeks, the problem happened again, so I called their customer service. In all my years I have never encountered such an arrogant woman at the other end of the phone. She continually interrupted me, blamed me for not doing this or that, and said the engine was a Briggs and Stratton, so it wasn't their problem, call them, etc. When I said I was going to make a complaint, she said, "Go ahead. I've been here for 18 years, and you won't get anywhere with it. Just google MTD and see." Well I did, and apparently she is right. Unbelievably poor customer service. I would never ever buy anything from MTD again. Buyer beware!!!!

MTD mower is of very poor quality. Hard to start and keep running from day one, even for my 16-yr old grandson! I think I was 'robbed'. I bought this mower Menards in Tinley Park IL 2 yrs ago. I should have gotten a Honda or Toro but had a limited budget. As a senior I am stuck since I can NOT afford another mower. American Products used to be well made years ago. Now much of our products are junk - made to be 'thrown away' after a short time.

I am writing this because this mower treated me well. I bought this riding mower 15 years ago and I changed the oil twice. I replaced the battery once and never Seen the inside of my garage that means left it outside all winter and every winter. Only taken the battery out for winter months. Never sharpened the blade once. Mowed my two acre lawn and graded my driveway with a pic of chain link Fence by dragging it. I smashed into my stone wall last summer and wrecked and Hood and blew tire out and still mowed the lawn for rest of season on a flat. Now upgrading it to a John deer. Hope John deer treats me as well.

Only good thing, it has Briggs Stratton engine, body work poorly made, cutter bearings waste of time. Had to fit own grease nipples. Belts cost fortune and can be easily destroyed by small twig. New batteries on these are allegedly substandard.

I brought a new MTD ride on 38" cut, only 12 months ago. In that time, I have replaced 4 belts, one set of blades, one spring and now it needs a new battery. Not happy at all. I was told when I brought the mower that they were very good for the price, and it's included a 2-year warranty. This is why I brought a new one for $2,100 rather than a second hand one for $1,500. I have spoken to the dealer a few times and have not got much help at all. Every time I go there, I spend more money and don't get much assistance. So far, I would have spent $400 on parts and repairs and now up for a new battery as well. To be fair, I did hit a rock earlier on and this is probably the need for new blades but not for 4 belts, a spring and a battery.

The mower has been giving trouble since it was 2 months old. The 2-yr warranty was a scam. The worst riding mower ever! Do not buy!!

Over the years, I have owned many pieces of home maintenance power equipment, bought under several brand names. Everything worked well, performed as expected, and parts were readily available. Since the acquisition of these popular brand names to MTD, quality has fallen far below sub-par expectations, parts availability is near non-existent and customer support is a joke! If I can no longer purchase equipment that MTD does not have a portion of... I will sell my home, of many years, and live in a hut on the BEACH!!!!

The usual, you spend hard-earned money on a lawnmower and it turns out to be a POS. Used about 3 times and will not start and stay running.

MTD is a holding company for many brands. Among others is the Troy-Bilt brand of lawn mower. On 6-14-2009, I purchased a Troy-Bilt Mustang ZT-50. Within a year, the welds holding the deck to the lift rod assembly broke. This was covered under the warranty and I received what I would describe as excellent service from Rob - who was the MTD service manager for the Kentucky region. This was after an odyssey of trying to discuss the issue with several MTD customer representatives over the phone. (It took a call from the Lowe's Outdoor Equipment manager to get their attention.)

I placed an internet order on a Sunday, assuming the order would be filled Monday. I called on Tuesday and was met by rudeness when the phone was answered, and I refused to spell my name just to make a simple inquiry. I was put on hold for about 5 minutes, then was rudely transferred, and was again on hold for almost 10 minutes. The gentleman was polite, but refused to help me, other than saying I could refuse shipment and they would credit my account some time in the future that he could not tell me. I just wanted to find out if my purchase had shipped, and because of the rudeness, I decided to cancel the order, which they will not let you do. I refuse to ever do business with the people at MTD. They are rude, condescending, and definitely not customer friendly.

I bought an MTD Yard Machine 2 years ago, $1500. Had a two year warranty. After only 20 hours of use both sets of bearings in the two spindles holding the blades broke and the blades fell down from the housing. The warranty had expired two months ago. I sent a message to MTD 10 days ago. No response. Called them today and was told it was a wear item and they would not do anything. After only 20 hours of use! Maybe I got a lemon. Thought I would pass it on. Cost me $250.00 for repairs.

I am more than pleased with my Yard Machine 13bk608g062 purchased on 10/1/2001. I have used it to mow a 1 acre lot once a week for 12 years, and haul hundreds of loads over 150 lbs. I have hit large stones and jarred the deck many times. The mower has never failed to start and has performed excellently. I just bought my third battery in 12 years. I have only replaced the deck belt once in 10 years. I have replaced the spark plug only twice. The drive belts just went last week after 12 years of use. That is how I found my way to this page. I change the oil once a season and check it every time I use it. I also rinse it off after every use. I read my owner’s manual and followed it. I have to believe this is more than dumb luck. Here is a tip, heavy grass clippings and sticks can get caught between the bottom of the mower and the top of the deck damaging deck and drive belts. Check and clean this area frequently.

We have been using the above stated machine in our institute for last 6 months. The box joining the rear wheels that may be carrying the gear system is starting to make noise. I have not found any space for lubrication. Please advise me whether grease or CL oil is required to lubricate it or something else?

I bought a 1997 Model 13as699h062 tractor with a 46" mower deck and 18.5 twin Briggs and Stratton engine. It has been a nightmare. It started with the front wheels. The bushings were out. I had to make them out of hard PVC. The steering secondary gear hole was out of round so bad that I had to fill the hole with weld and drill a new hole, and the original bolt was so soft that it was almost cut in half. So I put a hardened tempered bolt in it. The armature magneto was out - no spark. That cost $55.00 and it went out after 45 minutes and I had to buy another one because all of these so-called mower, tractor and small engine repair shops have a no return policy unless you pay them $300.00 to do the repairs. What a bunch of ripoff artists.