United Wholesale Mortgage

United Wholesale Mortgage Reviews

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Overall Rating1.8 out of 5
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About United Wholesale Mortgage Reviews

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United Wholesale Mortgage (NMLS # 3038) is a wholesale lender that issues loans exclusively through its mortgage broker partners. UWM credits its market share and growth to strong relationships with its broker partners, to which it offers training and support. UWM has established itself as an industry leader among wholesale mortgage brokers.

    Pros & Cons


    • Fast approvals and turn times
    • Direct access to underwriters
    • Up to 365-day rate lock


    • Only issues loans through brokers

    Bottom Line

    United Wholesale Mortgage has earned its reputation as a longstanding industry leader. Obtaining a loan through a mortgage broker partnered with UWM can be a solid choice for the average borrower.

    United Wholesale Mortgage Reviews

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    Page 2 Reviews 10 - 40

    Reviewed Aug. 8, 2022

    We refinanced with United Wholesale Mortgage about about 9 months ago. Since then, we we needed to use our homeowners insurance due to a very large hailstorm that went through the area in May. We immediately contacted our homeowners insurance (USAA) and they explained that the insurance check must be signed by both mortgage and homeowners. We then contacted UWM and we discovered that United Wholesale Mortgage stipulates it will only release $40,000 to do repairs at a time, and the owner is responsible for funding inspections of work at 25% and 75% completion of all of the work. Each inspection costs roughly $300. Our total repairs are estimated at roughly $60,000. We were told during our initial conversation with a UWM rep to supply United Wholesale Mortgage with a letter and estimates explaining why additional funds above $40,000 was needed to be released for immediate funding of these repairs.

    We supplied United Wholesale Mortgage with estimates for fence paint and repair, a new roof, window repair, and solar panel removal and reinstallation. We crafted and included a letter. We have been denied full funding after being lead to believe that this information would be sufficient. It is difficult to speak with anyone associated with funding denial. Reps do not willingly pass clients along to supervisors. Needless to say, it's August, our work is due to begin and we do not have all the necessary funds. Use this as a cautionary tale to double check with your mortgage company on their policies of funding repairs to your home. We would be less bothered by this if several neighbors have not had similar repairs done recently without the hassle of getting funds released from their mortgage companies.

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    Reviewed March 15, 2022

    We started our loan process two months ago. We have OUTSTANDING credit. It was an easy acceptance. It's when it came to their responsibilities that working with them became costly. We have had all the paperwork ready for closing. All but the appraisal. That was ordered two months ago as well. When the company failed to produce the appraisal on the due date, United Wholesale Mortgage waited THREE WEEKS to order another one. By this time our locked in rate ran out so we had to pay $1,500 to extend it.

    THEN when they couldn't find another appraiser within that time, we had to extend it yet again. This time costing us an additional $5,000. to extend it. By broker who was working with them just shrugged his shoulders and said it was out of his control and that the lender said I could just walk away and go with a higher interest rate. They just didn't care that it was their mistake to begin with that cost me all this extra money. This is what happens when you work with a big bank like this. They are making so much money they just don't care. I have had many other mortgages and always worked with small banks. You were a name and person to them. They had skin in the game and worked hard for you. United Wholesale Mortgage is the complete opposite. What do they care if they made a mistake and it cost you?

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    Reviewed July 28, 2021

    We refinanced at 1.99% with this company. I would highly recommend this mortgage lender for several reasons. Their website is clear and concise and runs very smoothly. I can find the information I need (I track my mortgage) in a hurry. The website shows detailed information regarding where your payment dollars go. You can pre-schedule payments which is also nice. Communication thru USPS is also concise and timely. Highly recommend.

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    Reviewed March 8, 2021

    Recently refinanced and UWM is my new lender. I recently visited their website and was pleasantly surprised to find that it is both user friendly and informative. Very easy to navigate which is a real plus in my opinion. So far they seem to have the total package!

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    Reviewed Feb. 21, 2021

    Homies Loan was a broker for UWM. During the process, we were to provide all our documents to UWM. Everything went well during the close. However, once the house was closed, we were not fully communicated how things would work for the UWM. We had to learn how to make an auto draft payment from our bank. Additionally, the website portal was not created to fit our name, which created a deny of service from my bank since the name did not match. I had to make several phone call to fix the problem. Also, I thought I did fix the problem to know later that I did not. The full payment was drafted from my account twice in the same month. The agent I worked with was great though.

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    United Wholesale Mortgage Company Information

    Company Name:
    United Wholesale Mortgage