New Credit America Reviews

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About New Credit America

New Credit America is a licensed lending company that helps individuals restore their financial health. Its customized loan products and debt consolidation services are available across all 50 states, and the company focuses on tailoring solutions to your specific financial situation. It offers fixed interest rates and some flexible payment plans.

Pros
  • Payment flexibility in some cases
  • No late pay or prepayment penalties
  • Fixed interest rates
  • All FICO scores considered
Cons
  • 5% origination fee
  • Up to 29.99% APR
  • Loans capped at $10,000

New Credit America Reviews

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    How do I know I can trust these reviews about New Credit America?
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    Page 2 Reviews 10 - 40
    Loan Process

    Reviewed Dec. 19, 2018

    What does PRE-QUALIFIED mean??? It means they get all your information, turn you down for the loan you were non-qualified for then offer you some crap and a debt settlement offer they have. Do not fall for this bunch of lies!

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    Customer ServiceOnline & AppRates

    Reviewed Oct. 31, 2018

    It is funny how they state on their website "Don't worry, we know your credit situation may not be perfect." SO you send a mailing to people that you think could qualify for the loan after entering in you SS #, routing and account number and password to my back to verify bank account and then deny the person... Seems like they just want your info for whatever reason. You dont need the bank info to run the darn credit report to be able to tell if qualified or not, that should come after. Why would someone with perfect credit apply for a high interest rate loan to begin with, so yes, people that are actually in debt and need the help they deny.

    Plus it only took 2 weeks for a single response in which I was the one who reached out. Plus it puts a HARD INQUIRE on your credit report. Just another high interest rate scam company. Typical company that wants to take take take and screw the customers. PLUS I love how they respond to the complaints with, "I am so sorry for your experience blah blah blah blah." Who really cares if they apologize, fix the issue at the company so no apologies need to be made to the customers that keep your business running to begin with.

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    New Credit America
    Response from New Credit America

    We’re sorry your experience has not been to your satisfaction. We are required by law to verify all credit apps. Obtaining online banking credentials is one of the steps used to verify income. This is a standard online lending practice used only for purposes of taking a one-time, read-only snapshot of income and expenses. We take every precaution to protect all info with bank-level security. Unfortunately, not everyone qualifies for a loan, despite our best efforts to serve as many clients.

    Reviewed July 14, 2018

    I first received a pre approved letter from NCA stating that I was eligible for a loan to take care of my debt. I thought it was a joke. I applied and then I was asked to give them 2 months worth of bank statements. That made me cautious about them. I sent it in anyway and it did take a few weeks as I was told it would. As of today they paid off 12 accounts and the day after, my credit score began rising. I thought it was a joke but it turned out to be the real thing. Thanks NCA.

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    Customer Service

    Reviewed April 5, 2018

    I went online to apply for a personal Loan and was told they needed 2 months of bank statements. I called back and told them to cancel my application. I figured if they wanted my bank statements it was a scam.

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    Customer Service

    Reviewed Aug. 27, 2017

    I am very pleased with the service you provided me and I would recommend your service. Your customer service is great. I was treated with respect. I am a very satisfied customer.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 22, 2017

    I had gotten approval to defer my payment from 8/14/17 to 8/18/17. I received a phone call from Dolly at NCA informing me the approved change had not been handled properly & what the 'fix' would be. My question was about the money that was in my account and that was handled in a way I hadn't thought of. Thank you for the prompt attention and helpfulness to me.

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    Customer ServicePunctuality & SpeedLoan Process

    Reviewed May 31, 2017

    I must say from the first phone call to NCA until now I have experience nothing but first class from NCA. My loan approval went so quick and easy. My Account Executive Marc ** has been there for me from start to finish. Very satisfied with NCA.

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    StaffLoan Process

    Reviewed May 4, 2017

    I would have to say that my experience with New Credit America was all good. When my son became disabled and unable to work, they worked with me to reduce my payments until he got his disability started. All of the representatives that I spoke with were always extremely nice and courteous. They were always helpful and tried their very best to help me in any way possible.

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    Reviewed April 19, 2017

    I was never brought up with financial literacy and to be honest, my concept of money was vague and according to the "social norm". By the time I was 24, I had maxed out 5 credit cards, and wanted to move from Chicago to Los Angeles, so I did what any "normal" person would do, I picked up my bags and left for Los Angeles! Needless to say, after starting a few financial programs to get myself out of debt, I found a debt consolidation program on the way, and this program introduced me to New Credit America to put my credit in good standing. I'm still on my way to better credit, but with the help of New Credit America, I am proud to say I am credit card debt free. This is truly a huge milestone in my life, but I'm thankful for small beginnings!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed April 19, 2017

    What a wonderful loan company to deal with! They have helped me improve my financial situation in a short amount of time. When I have ever needed an answer to a question or information sent to a particular company, etc., it is done without hesitation or questions asked. They are always here for their customers and have gone out of their way for me. Thank you for helping me achieve financial freedom! :)

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    Customer ServiceStaffLoan Process

    Reviewed April 7, 2017

    My experience with this consolidation loan/process was extremely helpful during a scary time of being in debt as a single mother and scholar at the same time. I have learned how important it is to have this kind of support, guidance, and help when it is truly needed! Thank you for being a customer service friendly voice during stressful times.

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    StaffLoan Process

    Reviewed April 7, 2017

    My experience with your company was excellent. All of your staff members were friendly and professional. I wish your location was in the south because in the winter months you experienced harsh weather and could not open.

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    Customer ServiceLoan Process

    Reviewed March 31, 2017

    I am extremely satisfied with New Credit America. The loan helped me start to get my credit score back up. Customer service was always helpful with any questions or concerns I had. And it was super easy to transfer my debt settlement balance, they did everything, all I had to do was make payments.

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    Punctuality & Speed

    Reviewed March 31, 2017

    Everything was perfect from beginning to end. You gave a loan to someone who did not have great credit. You gave me a 2nd chance and I showed you I could pay it off on time. Thanks. As of 3-27-2017 it was still on my credit report. I need it off fast because I will be applying for student loans soon for my son. Any suggestions?

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    Customer ServiceStaff

    Reviewed March 30, 2017

    Overall the experience was good but I misleaded with the fees you charge. When I called back to inquire about the fee the lady I spoke with started to raise her voice with me, to the point where I had to calm her down. She was so rude that if I hadn't already signed papers I would have taken my business some place else.

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    New Credit America
    Response from New Credit America

    Hi Angela. I appreciate you taking the time to speak with our office today and we are so pleased to find out that your issue was not with New Credit America. We hope that you have nothing but a positive experience with us and we are so pleased to be a part of your financial success.

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    Customer ServiceTransparency

    Reviewed March 30, 2017

    I was in a bad spot when I was put in touch with New Credit America. They took the time and explained each option I have and the effects on my credit the options would have. I made the best choice for me. I had to do a couple of 3 way calls with creditors who would not proceed without my permission, it was not hard at all. Once everything was set up all I have to do was sit back and watch my debt diminish. My debt was paid off a couple of months ago and it feels great. I would advise anyone who has gotten in financial trouble to make the call. If you decide not to use their services at least you have been educated on finances, credit scores, and solutions.

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    StaffLoan Process

    Reviewed March 30, 2017

    Thanks for the help and knowledge. Everyone I talked to was always able to assist me and help take care of things. It's a long process to get things settled but after a few years, I was able to get a loan to have all debts paid off and that increased my credit score. Patience is a big thing but it all worked out in the end. Thank you!

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    New Credit America Company Information

    Company Name:
    New Credit America
    Year Founded:
    2013
    Address:
    PO BOX 9125
    City:
    Portland
    State/Province:
    OR
    Postal Code:
    97207
    Website:
    www.newcreditamerica.com