Western Governors University Reviews

I decided to try WGU again, but I couldn't even get them to provide me academic advice without first, completing an application or making sure FASFA was filled out. All I wanted was advise on the classes I would need to get the program I desire. I even paid money to have my transcripts sent over.

It was a very good experience for me, the mentor and professors were very quick and helpful to emails. It was easy to schedule calls and I felt as though the masters program prepared me well. I really enjoyed the competency based approach where I could work through the work at my own pace, I was able to finish fairly quickly by working many hours a day.

WGU has atrocious mentors! Do not do a Masters degree at WGU! The mentoring department is the worst. Mentors are useless and many are condescending, mean, unprofessional and disrespectful. Avoid WGU, it is a diploma mill!!!

First, I don't work for WGU, I am a recent graduate. WGU was a boon for me, being an older individual with a family and a full-time job; it allowed me to work on a single course at a time, unlike a brick-and-mortar college that would require me to take multiple classes at once. I earned my way through each course, completing certifications, exams, and writing papers.

I requested to look into a masters program at WGU. I was informed that only six credits for medical degree that I have already paid for and earned would be transferred to the new degree. WGU said my current degree was not a degree and then it did not count even though it’s from an accredited college within the United States of America. Don’t waste your time or your money. All they care about is making you poor.

WGU offers a unique self-paced learning environment that can significantly accelerate your degree completion, but success depends entirely on your personal discipline and organization skills. The competency-based format allows you to move quickly through subjects you already understand while spending more time mastering challenging concepts, and the mentor support system genuinely helps with academic planning and stress management. However, you're completely responsible for staying on track with your studies - if you struggle with time management or need regular instructor interaction to stay motivated, this probably isn't the right fit for you.

WGU is not abiding by Federal Law regarding ADA 504 Section. Former/current students, if you have had problems with reasonable uncommon accommodations, submit a complaint to ADA—Office of Civil Rights and Dept of Education. A previous resolution agreement was done and WGU is not in compliance on specific disabilities.

Beware of WGU. I am a veteran and used my benefits to attend WGU. After completing the term, a glitch in their system stated that I stopped attending class just a week before the last date, which left me with a debt. I tried reaching out to dispute this, but I was met with an automated message. My mentor Lisa ** was no help at all. She's just there getting a check. She will not speak on your behalf if you're having issues with the school. WGU is just a scam. I worked so hard for nothing. I will recommend going to a traditional college or university. Do not attend WGU, they are all about money.

If I could give this school a zero stars I would. They were abusive and degrading, all around unhelpful. They wrote me up three times for being deaf. Put me on academic probation. I would not refer anyone to attend this university. It is a horrible waste of money! I transferred schools and graduated with a 3.98 GPA. Save your money and skip WGU!! Andrew ** is the worse.

WGU will let you move through the program as fast as you want, but their finaid department will lie to you, and purposely block you from receiving the full cost of attendance, leaving you unable to pay your housing expenses for several months of your full-time enrollment. Do not recommend - go elsewhere.

I got my MBA from WGU in five months. It is a lot of work and it takes a lot of focus. I wanted my Masters as soon as possible and when I saw there was a possibility I could do it at WGU I chose it. It was the only school I saw that offered that. As to whether WGU is a diploma mill - absolutely not. Most of my professors had doctorates and knew their subject matter. One doctorate said during commencement that WGU was the best school in America. And she’s not wrong - it gives people the opportunity to go to college without the crushing financial obligation. Ignore the noise.

I wish I could give negative stars. WGU has become a diploma mill that will give degrees to anyone. Cheating on writing the "performance assessments" aka papers/tasks is rampant. The papers are a joke and you can find them online before you even start the class. So many students are "earning" degrees in 6 months or less. Is the degree really reputable if you earn a masters or bachelor degree in less than 6 months? The faculty are just checking boxes and calling to "check in" because they are scolded if you are not making progress. POOR QUALITY and outdated material.

I've had issues with being able to log in (took 2 weeks of calling to fix), I wasn't able to sign up for final exams (took over 3 weeks to fix), and now my request to extend my program completion date because of these issues is 3 weeks passed the initial request and no resolution so far. I regret paying for and deciding to get a certificate at WGU.

I would tell any potential student don’t apply to this racist University. Also they don’t keep you informed on anything. Don’t waste time applying! The enrollment people need to be trained and speak to people with respect. They treat ** poorly.

I just started and have 4k loan and I feel I have to drop out. Since I started all I take is assessments, not even of the materials, that I am going to learn. It's non-stop quizzes and assessments. With no reading material or lectures on what I am testing on. I took count, of them to put me in "learning style" at my "pace" I had to take 8 assessments. Started classes. My first course had non-stop quizzes, then pre assessment, then the actual assessment. Well guess what, the actual assessment of my first course, asked me questions that were not even covered in the lectures and book! Book was 650 pages on organizational behaviors!! On my 2nd course and same thing, quiz after quiz, plus pop quiz and the pre-assessments ask questions of things not covered in materials. I read in Reddit that a lot of students have to go outside of school materials to get the knowledge. This school is a joke to be honest. I would steer away from them.

Stand clear of this school, lucky for me they showed their true colors prior to me finishing my enrollment. They are unorganized, unprofessional and give conflicting information and answers, which is why they try to avoid answering questions via email and text.

This is the worst experience. Racist hateful staff. Incompetent staff. Incompetent tech. The staff are insidious and not only despise you and are only there for a paycheck but they will sabotage you at every corner. Worst of all you pay top dollar for this masochistic abuse which you feel stuck 'cause you are in so deep before you discover this truth.

Poor quality material. Most of my course material so far has been links to articles that are available online. Much of the writing is not concise or clear. I often have to research online for clear definitions and understanding of the topics. I'm concerned that earning this degree will not prepare me for the field that I'd like to enter. I'm going to end up with a degree on paper, but little of the knowledge I need to perform in a new career.

I never even started at WGU. I was eager to begin as I had been laid off from work and wanted to begin working towards a new career. Now, I am unsure if it is due to me using my spousal benefits VA, Chapter 39 benefits or what....But NO ONE responded to my numerous emails about why I was not able to get started and everytime I called the "866" (I was not yet assigned a mentor, so no other phone number provided) I was hung up on after I chose all of the options. I tried for 2 months and had enough. I have decided to take up my degree pursuit elsewhere.

The faculty doesn't have any solutions. They pass you on to another department or another person. Most work from home, so when you need help or a solution, you hear dogs barking and people in the background. They want your money and tuition and don't care if you get a degree.

If you can, find other decent university and stay away from WGU. All they care is money, nothing else. There will be no exception at all for student to get educated. All of their program is mainly focused on money making ideas. I was not aware I was registered for next semester by the program mentor and when I came to know, I was late due to my travel. I was withdrawn from the program and asked to pay $4500. I requested them to extend the date by 2 months as they do have program starts every months, I was told no. I was going to pay the full amount. My mentor was away for 1 months, second mentor was also away and I was told to contact other department which was never helpful. Now, I have to pay over $2000 for the course I did not intend to take and I was not aware of. ALL THEY CARE IS YOUR $$$$. No Exception!

I’ve applied to several different positions at this company. Although my education, experience, and background meet and/or exceed the requirements, I continue to receive the following email messages “Thank you for your interest… We’ve decided to move forward with other candidates at this time.” As a former hiring manager, it appears this company post jobs that have already been filled (b/c of legal obligations) and/or are unfairly filtering applications of “specific people”. Thank you to the current and former employees who’ve provided us with their honest opinions about management at WGU. You’ve done us a great favor.

So far it has been amazing. Very helpful! Staff has been amazing. I was coming from a small technical college; this school is much better! Online learning is and will be most of the future. I am thankful to have the opportunity.

I recently completed a certificate course called "Business Leadership Certificate" that consisted of three comprehensive classes: Fundamentals for Success in Business, Values-Based Leadership, and Organizational Leadership. Despite putting in the effort and successfully finishing all the coursework, I discovered that a certificate of completion is not available. This has left me feeling quite confused and a bit deflated. I hope WGU will provide printable certificates in the future.

I am currently enrolled at WGU, and I'm disappointed with my decision to attend this school. First, I want to say this: if you're just looking to check a box at work and are okay with doing a lot of self-directed research, then this school might be for you. However, it’s disheartening that our education system is structured in a way that leads people to spend thousands of dollars just to "check a box." Education should be rewarding, and the process should be seamless.

The enrollment department is lying to prospective students by claiming all tuition is prorated and not specifying that only part time students would be prorated. I have recorded conversations of the enrollment reps saying this and when I filed a formal complaint, WGU said my “complaint is invalid”. The complaints representatives are not interested in actually resolving any complaints. WGU is unprofessional, disorganized, and unethical.

I loved WGU. I want to continue to love WGU, but the ease of taking a test online has been more than challenging. I missed when we could take a test on-site because my past year has been negatively impacted. I am already nervous, imagine taking a test at 8 PM. You planned so that you studied and have the kids taken care of. Imagine, once you sign on there is 1-2 hours of issues trying to take a test. Imagine the anxiety and emotions you have. To top it all off, your sitter didn't anticipate a 4-hour window to be 4 or 5. I'm a single mom with a full-time job, trying to get a better job. I am struggling with time and money. It's hard to have to reschedule, and reschedule, and reschedule a test on the same day.

Don't go to WGU, they price each term by credit units. However, if you need to stop they will charge for the classes you didn't even start. Also everything is self taught, there is not an instructor teaching you. If you have questions you have to set up an appointment with the instructor to get any answers, which might be a day or more.

When I applied to WGU, I was eager to start. However, I did not hear back from them over the course of two weeks. I called, and they informed me that they had not gotten anything from me and that I had another application open for a completely different major when I applied years ago. I attributed it to a simple glitch in the system and promptly submitted everything I needed.

They are an online college that is terrible at anything online. Been trying to take a pretest for 2 weeks, but keep getting errors. I have spent HOURS talking with IT and I still can't take the assessment. Every call I make I have to start off taking to someone that doesn't understand me because they barely speak English. Then I get passed off because they are clueless. Then I get asked the same basic IT questions over and over.... and then they finally admit they don't know what's going on. HOURS of this just to take a freaking pretest!!!! I am falling behind in my classes because I can't take my final because they REQUIRE this pretest to be done first. I won't go into how obtuse and infuriating their classes are. I would avoid this school at all costs. They have no idea what they are doing.