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I began seeking different avenues of furthering my education and it was until I got on the phone with Melina ** @ WGU for our first call, that I felt comfortable with my direction that I was considering. She really made things that felt overwhelming before, more simple. She was very patient and kind, it really made all the difference for me. If I had gotten on the phone with someone who was just eager to push me forward, it wouldn't have worked out.
She met me where I was and in the process of that, we ended up moving through enrollment/admissions quickly. She is a rockstar and I'm confident in WGU because if they have someone like her on board, then I have high standards for the people I work with from this point forward. Thank you Melina for setting the tone for my college experience. Good luck to all those considering furthering their education, I hope you get someone like Melina to assure you along the way.
I looked into this school for an option to earn a Bachelors in Secondary Education. When I put through the initial request for info, I received an email from Kaylyn in enrollment or advising - not sure which one. She asked me to let her know when I was free for a call, so I replied to her with my availability. She never emailed me back, but the next day I got a call from them and missed it. They left me a voicemail asking me to call back and sent me a text with a number to call.
I called back and spoke to someone who informed me they didnt have a degree path that could fit my needs. Okay, no worries. I got an email from Kaylyn right thanking me for my interest and asking me to let her know when I was available to set up a call again. Not the same email, but ridiculously close. I emailed her back and let her know that I already spoke to someone and and they told me WGU didnt have an option for me. No response, but the next day someone called me again asking if I had time to speak to an advisor about my interest in WGU.
I cant comment on their courses or anything else, but just as someone who was considering this place for online school this method of communication is a huge red flag. Felt like no one was listening to me and I was just being passed around like a sales lead. The emails from advisors/enrollment are obviously both automated and unmonitored. I was not impressed.
I was involved in education for about 10 years (substitute, aide, and secretary), so I knew a lot of content already. I had an A.A going in and that helped tremendously. I had a good experience. I missed finishing in a year because of one course and that was on me (never had geometry before). The mentors are good. I actually had 3 over my time there and an acquaintance going through Teacher College had the same one the whole way through. It was a little off putting but things happen. I know that WGU does a lot on quota based calls and communications, maybe why they were very "helpful". I felt prepared to take my pedagogy exams and passed them both on the first try!
I am a certified teacher thanks to WGU and their program. I would recommend it to anyone looking to get into the workforce if they have prior knowledge in the field. Some people were taking it slow and that's okay, that was their experience. With WGU you can make it your own and it's challenging work with real world applications.
Great school that allows you you go at your own pace. Regionally accredited and offers a optimal price level depending on how fast you move through the program. If you are an accelerator, you will not find a better priced college. But even if you are not, the flexibility offered in order to truly take tests of classes on your own time is unbeatable. Not everyone can to night school or take tests at set times. WGU is perfect for those people who need flexibility. Because it's a non profit, staff and mentors are there to support you and don't hold you back if they see you can do the work. Overall 5/5, and I think that the global pandemic will really shift a lot of peoples views on online education, and I am sure WGU will lead the way.
I have been attending for a couple years now. My work and home lives kept me very busy for long periods of time, with opportunities to study coming in 1-2 month bursts, where I would knock out large chunks of content at a time. The hook that a gloried recruiter got me with was 'school at your own pace'. They did not mention that 'your own pace' meant 'we will nag you every chance we get if you don't do it in a consistent pattern.' Thankfully the first mentor I got (who was Umbridge levels of disgustingly over-sweet to the point of condescending) is no longer who I have to deal with.
The content itself is honestly easy, with little thought needing to go into it. That said, the worst part is everything is graded by rubric and 100% on said rubric is expected... meaning they will nitpick anything and everything. Other (non-classroom) departments are like this as well, with everything having to be perfect. The only one I have interacted with that wasn't a pain was the Finances department, so at least the people getting you in debt are competent. All in all it has been a fair headache, and I likely would not recommend WGU to any friends. Maybe someone I hate, but only if I get to watch them deal with the bureaucracy.
I had a bad experience with WGU. Perhaps you will have a better one, but I recommend caution before taking out the loans. First of all, the entire system is built on a shaky premise. To get federal student aid, a university can't be 100% correspondence courses. The problem is that WGU is essentially 100% correspondence courses. They have, "Instructors" in each of the courses, but the instructors don't really do anything. If you email them, they give you a copy/paste answer that makes you question if they even read your email in the first place.
Secondly, they have this weird system where you have a, "mentor." But the mentor would be more appropriately described as a "keeper" or a, "minder." All interaction with the university administration is supposed to go through the mentor. I didn't like this, it felt unreasonably controlling. I'm an adult, I should be able to communicate with the university directly. Finally, my single term was full of errors and miscommunications on behalf of WGU. I found them to be punitive when I made an error, but indifferent when they made an error. The different departments all seemed to be on different pages. You could ask 10 WGU employees the same question and get 10 different answers. This was amplified by the fact that I had to wait for my mentor to respond. Ultimately, I decided to leave WGU and enroll in a community college.
I attended WGU’s Business Management and Leadership graduate program- so I cannot speak to other programs. This is one of the best online schools I’ve attended (and I have tried out a few of them). You can schedule times to talk to your professors (they call you- I don’t know any other online university that does this), there are study groups led by instructors, virtual classes to attend, a tutoring center, class forums, and your mentor if you need help. I will say there is a lot of personal responsibility and accountability that goes into this. And it is a lot of hard work. But the professors in the business school have the credentials and experience to teach. They are all professional and extremely helpful, and I used them more than my mentor.
My last few classes in the program I must have talked to a professor 2-3 times a week! I think I failed one assessment and the instructor called me to see if I needed to talk about the issues I had and to encourage me to take it again. And let’s talk about price— this is place is a steal at $25,0000. Please remember you’re getting a degree- they’re not cheap and master programs are even more expensive. I started a business graduate program at another online school - price tag: $50,000. I did one class and left. They assigned tons of homework with zero interaction or assistance from the instructor. I’m pretty sure they didn’t even read my ten page paper. No handouts, no videos, no lecture— if I wanted to contact them, it was email. So good luck with that.
Is there anything I didn’t like?? Yep. The mentors. I get why they have them at the school. But I am extremely self-motivated and independent. I didn’t get much out of mentor phone calls - that turned to text messages. She didn’t remember our previous conversations and I found her to be rude and condescending at times. I felt like she was overworked, too many students, and had a cardboard answer to everything (it’s why her responses to some of my issues were condescending and didn’t apply). I’m glad people loved their mentors and having them was helpful. But for a person who’s already goal setting and focused, she was a more a hindrance than help.
I also had some issues navigating their student assistance sites and classrooms. The set ups and finding stuff can be a bit confusing. Each class is set up slightly different, so you have to peruse everything or you can easily miss something (guilty!). I have recommended this place at least a dozen times. And will continue to do so. I’ve never been so happy with an online school. I wish they had more degree options, because I would certainly go back.
The Texas Program is utter disgrace and should be a laughing stock. The BSN program does not need to be open for anyone. The school's organization is poor, staff and faculty offer no guidance to these students that are eager and willing to learn the content. Term 1 is a blast, because it mainly consisted of your prerequisites. My issues unfortunately came about during second term, I was struggling a lot with the HESI questions, presumably because I wasn't a nurse at all. I constantly tried to look at many avenues and still couldn't grasp the content.
Let me be brutally honest, the teachers say they want to help you, but it's kinda hard to believe. I spoke with my mentor, got no help, just useless weekly phone calls that were pointless to the matter. The professor would always give me the run around about how I needed to read the book all over again, if I wasn't getting it. The materials were all outdated and they provided no useful resources for students to grasp the content. I had to literally google helpful materials that I thought would help. I've never felt so lost in my life. FYI: If you're not an LVN or RN, please don't patronize this school. They will talk to you like you're incompetent and make you feel worthless for not knowing the material. I had many anxiety attacks just from being worried about failing the exams, and possible dismissal.
Unfortunately, the worst had happened, I was dismissed from the program. When I tried to send the mentor an email about how I felt, I was blatantly ignored. I tried complaining to the school, and they found every excuse in the rules and regulations to blame me. Another awesome part about this was that I was slapped with a 6k bill from them. Moral of the story is that they don't care about the students, this is clearly a business for them. They can care less if you pass or fail. Now I can see why the Texas program was closed in 2017, the school needs to be shut down indefinitely. It's a silly school to attend, not worth it. See link below. **
I did both my undergrad, and am working on my Master's with WGU-both in education. They are an AMAZING university. They will not hold your hand, you are held accountable, and it is completely flexible. You need to have a strong motivation, and ability to hold yourself to a study schedule. It is not easy at all. That being said, my mentors are and have been very helpful! As a non-traditional student, I would have otherwise not been able to achieve what I have without their online platform, support, flexibility. I recommend this University to any adult student who is looking to gain knowledge, and personal experience on top of their degree, and who have the grit to get it. Hope this helps someone else who (like myself in the past) are on the fence about pursuing a degree with WGU.
I enrolled in this school because of the flexibility. I got a veteran scholarship. My mentor Cyndee was phenomenal!!! She was very encouraging and full of positive energy. The classes was very good. I am self motivated so the set up worked for me. I just graduated and now I am going to enroll in the MBA program. This school is great for the self motivated and those who have real live experience. Don’t wait, take charge and do it!
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