Lively Hearing

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About Lively Hearing

Lively Hearing manufactures and sells hearing aids to the public. It offers two models — one rechargeable option and one battery-powered option. It also provides remote audiologist consultations, letting you skip getting an in-person hearing test and fitting. Every purchase comes with a warranty and a 100-day money-back guarantee.

    Pros & Cons

    • 100-day money-back guarantee
    • Ongoing support
    • Free app for adjustments
    • Low-cost options
    • No in-person fittings
    • Only two models available

    About Lively Hearing

    Lively Hearing is an online hearing aid company that uses a research-based, clinically accurate online test to program hearing aids to your unique needs. Once you order your hearing aids, they should arrive within two or three days. Along with your hearing aids, your order comes with a cleaning kit, a wax filter and a charging case, if necessary. You also get a three-year warranty and a free app for quick, easy adjustments.

    Its hearing aids arrive already programmed for your personal needs, and you can work with an audiologist remotely to fine-tune your sound. The hearing aids are designed to reduce unwanted noise and prioritize voices. Lively promises crisp, effortless listening no matter your social setting.

    Lively hearing aid models

    Lively offers a rechargeable model and battery-powered model. Both are discrete at less than an inch long and available in seven different colors.

    Lively Rechargeable featuresLively Battery-Powered features
    116-decibel input dynamic rangeAn asymmetrical fitting strategy
    9.5-kilohertz extended frequency bandwidthTinnitus and nature sound generator
    5-decibel ear-to-ear performance1-gram weight without battery
    DFS Ultra IIDFS Ultra II
    Noise Tracker IINoise Tracker II

    DFS Ultra II cancels feedback, and Noise Tracker II reduces unwanted noise without impairing speech signals. The Rechargeable model’s case holds three full device charges before the case itself needs to be charged. Every three-hour charge allows you to listen for 30 hours. A 30-minute charge gives you eight hours of listening time.

    Lively also offers accessories, including:

    • TV Streamer, which streams audio directly into your hearing aids
    • MultiMic, a discrete and portable microphone that streams sounds to your hearing aids
    • Android Phone Clip+, which streams phone calls and music to your hearing aids from older-model Android phones and other Bluetooth devices

    How much does Lively Hearing aids cost?

    Lively is often more affordable than traditional audiologists. Whereas getting hearing aids the traditional way can cost upwards of $5,000, Lively costs less than half of that. At the time of publishing, the rechargeable model costs $2,000, and the battery-powered model costs $1,450.

    Lively offers payment plans with $0 down and APRs between 0% and 29.99%. Monthly payments can be as low as $65 for the rechargeable model and $47 for the battery-powered model.

    Accessory prices range between $199 and $299. Lively offers free shipping and a 100-day money-back guarantee.

    Lively Hearing FAQ

    Do Lively hearing aids have a free trial?

    Yes, Lively hearing aids have a free, 100-day trial. If you decide you don’t like them, you can receive a full refund. There are no stocking or shipping fees.

    How long does it take to get Lively hearing aids?

    Your Lively hearing aids should arrive about two to three days after you place your order. If you need them sooner, Lively can arrange expedited shipping.

    How many models of hearing aids does Lively offer?

    Lively offers two hearing aid models. One is a rechargeable model, and one is a battery-powered model.

    Does Lively provide customer support for its hearing aids?

    Yes, Lively provides customer support for its hearing aids, such as:

    • Three years of remote care with an audiologist
    • A three-year manufacturer’s warranty
    • Three years of loss-and-damage protection
    • Support from trained specialists

    Are Lively hearing aids any good?

    If you’re looking for an affordable hearing aid option, Lively is a good choice. Its hearing aids come with interesting features and strong customer service. Lively may not be right for all needs, though. Some people prefer in-person testing and fitting, which aren’t available with Lively. Its hearing aids also aren’t always suitable for people with significant hearing loss. Take advantage of the free consultation to see if Lively hearing aids are right for you.

    Lively Hearing Reviews

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      How do I know I can trust these reviews about Lively Hearing?
      • 4,460,028 reviews on ConsumerAffairs are verified.
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      • Our moderators read all reviews to verify quality and helpfulness.
      Page 1 Reviews 0 - 10
      Customer ServiceInstallation & SetupPriceOnline & AppStaff

      Reviewed Sept. 8, 2022

      I had already recently purchased Rexton BiCore hearing aids from Costco but I decided to try getting a pair from Lively because price and features were comparable. Whichever I liked better I would keep, and I would return the losers. I got the top of the line Lively 2 Pro hearing aids because they were the only ones that offered the features I wanted: rechargeable, streaming enabled, and no need to hold my phone to my mouth when on calls because the hearing aids can act as a microphone.

      The overall experience was excellent - Lively communicated via email at every step in the order process and set me up with a Zoom appointment with an audiologist before my new hearing aids even arrived. To get them programmed before shipping, you can either do a hearing test using their excellent iPhone app, or email in your audiogram (which is what I did). The new hearing aids came nicely packaged with a sturdy high quality charger, and lots of accessories including extra ear tips in many sizes and shapes, wax guards, cleaning cloths, etc. Getting them set up and running was easy with the clear and helpful instructions, but that's where I ran into my first problem - the hearing aids squealed and squeaked like crazy. I was able to reach someone at Lively right away but they only suggested resetting the hearing aids and told me that I would have to wait until I "saw" the audiologist to further investigate.

      The Zoom call with the audiologist a few days later went well and she fixed the squealing problem quickly and got everything working. From then the hearing aids worked fine and I was happy with the sound quality and their app was excellent for switching programs and offered lots of adjustments (although any adjustments you make don't "stick" when you power off the hearing aids - permanent adjustments have to be made by the audiologist). But I eventually ran into a problem that caused me to return them. The sound quality when streaming or calling was very tinny, much worse than what I got when streaming and calling from my Rexton BiCore hearing aids. Additionally people on the other end of phone calls said it sounded like I wasn't close enough to the phone (when the hearing aids were supposed to be acting as a microphone).

      I could improve the sound in streaming and calls somewhat by adjusting things in the Lively app, but I had to do it every time I powered them on. I checked with the audiologist via email and got a response within hours, she said that there wasn't any way to make a permanent adjustment specific only to streaming and calling. So ultimately that's why I returned them - the sound when streaming and calling just wasn't up to par. I know I can't expect hearing aids to sound as good as real headphones or earbuds in these situations, but the Rextons did a far better job and so did my several year older KS 8.0 hearing aids. Oh, and returning them was also painless, I just emailed and said I wanted to return them and they immediately sent me a Fedex return label, no hard sell to try to convince me to keep them. Overall because of the pricing and support and the great app, I still highly recommend Lively hearing aids to anyone who doesn't need to stream audio from their phone.

      P.S. Here's my quick comparison between the Lively 2 Pro and the Costco Rexton Bi Core hearing aids:

      Pricing: Comparable if Lively is on sale.
      Sound quality: Comparable except Rexton is better when streaming or calling.
      Programs: Lively has more of them.
      Telecoil: Rexton has this built-in, but with Lively it's an extra cost accessory.
      Charger: Rexton's is smaller but Lively's is more solid and better made.
      App: Lively is easier to use and offers many more adjustments.

      Support: Comparable, Lively does a great job with email and Zoom, Costco is more in-person oriented.

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        Lively Hearing Company Information

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        Lively Hearing

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