Submitting a claim with Old Republic has been easy. It's easy to open a report. And they usually get service the next day. I'm happy with Old Republic. The rep I worked with was a very nice person. However, I was trying to update my credit card ‘cause I got a new one, and I struggled a little bit trying to update my credit card. But it's been a very good experience. I'm happy that I have home insurance.

I was introduced to Old Republic when I bought my house in 2004 and when I first started, I was paying $75 and I pay $110 now. Everything is going. If you want the service, you gotta pay what you gotta pay. The only thing is, I have been calling customer service to get in my request, and they sent me all the way around the board, and then sent it back to where I started from. But the quality of the people has been good. Old Republic sends reliable people out to do the work, and I don't have any problems with that. There was only one incident when I was very unsatisfied but Old Republic rectified the incident, and everything has been straightened out. If you want your work done right, as long as you keep your bill up, your work is gonna get done right.

We tried to use Old Republic Home to get our HVAC addressed, but that didn't work out well for us. We had just bought our home, and the AC wasn't functioning and needed quite a bit of servicing so we can operate it properly. Something wasn't covered, and we had to pay out of pocket. This is our first time purchasing a home and first time dealing with home warranty. We have not had a good experience so far.

I've been with Old Republic Home Warranty for six months. It came with my house purchase. I submitted a claim online and it was easy. The tech was prepared and capable. He immediately fixed the issue. It has been working well.

I like knowing that if something broke, Old Republic would come and look at it. It was easy to submit a claim, and then they gave me the name of the contractor, the address, and the phone number, and that they would be in contact with me as to when they were coming. I sent in a claim for the pump on our hot tub. We were pushing the button, but it wouldn't come on. It would take four tries for it to come on. When the tech came out, he pressed the button, and it popped right back on. He kept the claim open for 30 days, which was nice, in case we had any other issues. But we just let it go, and we hit it a couple of times until it comes on.

I called for service on my water heater, it needed a pilot assembly and it’s been two weeks and I haven’t received any service. Do not recommend.

When we bought a house, the people that we bought it from gave us the policy with Old Republic as the part of the purchase. I've used them once and they turned out to be the real people. We were happy. They came through and sent the people right on time. The job was done. They could do better communication though. I was just told someone local would reach out to me to see how they could fix the issue. I wasn't sure who was gonna call and had to wait for a couple of days in a limbo. My refrigerator stopped working, and a refrigerator not working in the summer could be a real problem. If the company they use could start responding to people right away, that would be awesome.

My agent recommended Old Republic Home Protection during my home purchase, and the buyer paid for the home warranty as part of our home negotiation. The $100 service fee just for someone to come out and diagnose the issue, and then potentially having to come back if there’s more intensive work needed, turned me away from calling through my package to get things fixed at the house. Just because I know I could get things fixed for cheaper with a local repairman. But I had one of the preseason tune-ups for my AC that was included in my package, and the techs came out. It was easy and efficient to deal with. I would recommend the service if friends or family are looking for something similar.

I have six policies with Old Republic for different properties. It's been five plus more years, and I'm thankful. When I let them know of a problem, they send their contract person in a day. For some houses, I get three problems a year. For some of them, I get more. I haven't had any problems with the different service people for different areas so far. Old Republic is good and I have recommended them to different people.

I did an online claim with Old Republic and the experience was simple. The fan motor on my heat pump went out and their contractor was able to get that taken care of in a timely manner. Old Republic is a good service. Everything works as expected. They are overpriced though.

Having Old Republic Home Protection has been good. I've been with them for seven months. My recent claim was for a water heater. I reached out to them by phone. They replaced the water heater and did a good job.

Old Republic Home Protection fixes what I need when I need it. It's been about four months since I signed up and submitting service requests has been very easy online. The website is very user-friendly. Recently, my air condition went out and it turned out to just be water in the pan, but the service people cleaned all that out and fixed it right up the next day. I'd tell people to get Old Republic.

Old Republic's service is great and we don't have anything to complain about. We submitted a claim on the phone with somebody once. We had troubles with a third party user trying to get them to come out, but nothing on Old Republic's behalf. Their contractor was good. They fixed the issue with the AC unit right away. It was something with low voltage wiring going to the unit that wasn't right, so it wasn't working. We got in contact with Old Republic and got it worked out. We got the house three months ago and Old Republic has been awesome. I'd advise people to go with them.

GQ Appliance Repair was FANTASTIC! ... On time, efficient and had our dishwasher going in no time. Highly recommend them! One of the best repair companies we've ever had through Old Republic over the years.

The people selling my house included a home warranty as part of the sale, which is how I started doing business with Old Republic. I used them for a leaking faucet and filed a claim through their website. They followed up, scheduled an appointment, and sent someone out within a couple of days. Working with Old Republic was straightforward. It was a simple fix I needed and it was fine.

I would recommend Old Republic Home Protection. I've had a few odds and ends, very few calls, but I'm paying 50-some dollars a month. They lived up to the contractual obligations. So, they did what they were supposed to do. They sent some guy out, he fixed our washing machine, and it's fine.

Don't waste your money. This home warranty company is just like every other home warranty company. They will find any reason not to cover the major appliances that go out. I had a twenty year old water heater that went out and they would not cover it. The plumber said there was oil in the gas line which caused the water heater to go out. He determined this without even taking the control unit off the water heater. All he did was pull the gas line off where it connects to the shutoff valve. Worthless.

The process regarding replacing my refrigerator was too lengthy. OHRP should have made every attempt to speed up the process to not severely inconvenience the customer. OHRP should have known that the replacement refrigerator was on backorder when the order was placed instead of leaving the customer waiting. When the replacement option was approved, OHRP should have also informed the customer that they have the option for purchase a refrigerator and receive a reimbursement. OHRP failed to informed the customer of the reimbursement option until after the 10 day timeframe for replacement had elapsed. The communication failure caused for the customer to be without a refrigerator for longer than needed. The total timeframe the customer was without a refrigerator was over 30 days.

When we bought a house, the Realtor got a home warranty through Old Republic Home Protection. However, it was very difficult to communicate with them. Their website has a way to request that they arrange for service, but it didn't work and the phone call left me on hold for an hour. But it all worked out and they did a great job.

Old Republic is on my second home I share with my daughter. I purchased the home last year, and the warranty was included for the first year with the purchase of the home. We noticed it was leaking under the bathroom sink and there was only one bathroom, so we called Old Republic. They hooked us up with a plumber who came out and did something under the sink. We tested it and it wasn’t leaking, and he left. A week or two later, we realized it was leaking again, so we called them back. Over 30 days, they came three times and it was $100 a visit. So, we spent $400.

There was a flyer for Old Republic at the title company where I was closing and they suggested them. They thought highly of Old Republic and were explaining that I could get a home warranty deed. Debbie was my sales rep and I thought very highly of her when I was speaking with her. The repair guys have come out the next day or followed up the next day, and set an appointment with me. Old Republic is very good. I've been happy with the companies they've sent out. I'm an individual living by myself and just knowing that I pay $100 whenever I need it is great.

My AC coil located in the attic of my 2nd floor started leaking and the AC stopped cooling. ORHP blamed a lil dog hair on the condensor coil (locates on the ground) for causing the evaporator coil to leak and declined my claim. Looks like a scam.

The seller had purchased the policy from Old Republic when we bought the house three years ago and we just continued it. Working with them has been wonderful. They’re very quick. The tech was just here a couple of weeks ago for my washer. He treated our home great. I submitted the request online, and the turnaround time was less than 24 hours. People should go ahead and get the policy.

The first two experiences with Old Republic Home Protection were great. The microwave wasn't working. Same day, they got somebody out here, fixed it. I was thrilled. The second issue was the garage door opener. It didn't work. That took two weeks of dealing with Old Republic and the company they chose. That got done. I'm happy about that.

DO NOT GO WITH THIS COMPANY! Worst home warranty experience we’ve ever had. They don’t cover hardly ANYTHING! We paid the $100 deductible both times they sent someone out. The first time for an Air Conditioner repair. Old Republic gave us a quote of over $8k and they only wanted to cover $2k of it and the rest was on us. The final time we just had them come out was for electrical issues and breakers blowing constantly. They sent an electrician who said he was going to recommend upgrading the 40 year old breaker box and breakers. Of course they declined it and won’t pay a dime towards repairs/replacement. Even though we paid our $100 deductible. This company is terrible and should be avoided at all costs.

We bought a house that has Old Republic Home on. Three weeks ago, I did a claim for the attic fan on the homeowners’ portal. It was easy considering I'm 60-plus. Everything went very smoothly and well. Old Republic's probably one of the best home warranty companies I've ever dealt with. I'd recommend them.

The service provider was excellent. The only thing is I wish they had not required is that we wait for 7 days for them to come since our wash was stuck in the washing machine (actually in there 10 days due to having to wait a few days for business hours when we could reach the service provider). I imagine you, Old Republic, could not find a company to help us in our area. So I don't find fault with you. I am totally happy with Old Republic. I tell folks about you all the time! You are the first warranty company we have dealt with who ALWAYS honors your contract with us!!!!

We just purchased a house and the coverage with Old Republic came with it. We’ve had the warranty for about one month and so far, the experience has been good and responsive. Since we first moved in, we’ve used the service for a lock change and to have the AC assessed. When I submitted the repair ticket, I went online. I’m computer savvy and use computers all day, so I was fine with it. The login area was a little confusing because it seemed like the website was trying to do too much and was targeted not only to homeowners but also to real estate agents. I didn’t know if I was logged in or not, but other than that, it was quite easy to submit a request. My husband was there for the key service, and he said the contractor was extremely helpful and great. I was there for the AC contractors, and they truly did a full assessment of the AC unit. Old Republic was easy to deal with and to use.

I was buying a single-family home for the first time in my life, and I wanted to have additional warranty over my insurance. At the time of the home purchase, I enrolled in Old Republic. However, it's been quite a tumultuous nightmare with them. Until I figured out how to request for a service online, the hold times are an average 45 minutes to an hour. It's impossible to ever get a person to talk to, and that's where the nightmare starts.

I have had an ORHP policy for over a year now and have made no claims. A few days ago my tankless water heater went out. One part (which the repair Co isn't even sure will fix it) is on back order for at least one month and ORHP is wanting me to either wait at least one month without hot water or take a cash payment that would not cover a new unit much less the labor to have it installed. How has this company stayed in business with these practices?