Page 2 Reviews 5 - 35
Verified purchase
Staff

Reviewed May 14, 2026

Everyone I have spoken to has always been incredibly helpful, thorough, detailed, patient, and professional. This is the most informed and connected I've ever felt about any investment process. The team make sure you are empowered with education, understanding, and security.

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Lear Capital
Response from Lear Capital

Brittany, thank you for your gracious feedback about our team! We are glad that Brad, Charles and others were helpful and informative for your transaction, and we sincerely appreciate you taking the time to share. Thank you for choosing Lear Capital.

Customer Service Sales & Marketing

Reviewed May 10, 2026

Lear Capital no longer answers their phone. Apparently they have been scamming their customers somehow. I've been trying to contact them through the numbers I have and they just hang up EVERY TIME. I would find another metals dealer just to be safe.

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Lear Capital
Response from Lear Capital

Hi Buck, we're sorry about your frustration of not being able to get through — and we've actually been trying to reach you. Since your review we've called the number we have on file, and Katya, our sales manager, emailed you on 5/11. We've messaged you privately here, but haven't been able to connect. We'd genuinely like to help. You can reach us our customer care at CustomerCare@learcapital.com or 1-800-885-LEAR (5327), and we'd be happy to follow up with you.

Resolution In Progress
Verified purchase
Customer Service

Reviewed May 7, 2026

I highly recommend Lear Capital to anyone looking to invest in precious metals. They make the self directed IRA really simple to navigate and set up. And they always answer the phone when I call for questions or investments. 10/10

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Lear Capital
Response from Lear Capital

Adrian, thank you for the high recommendation of our business! We are pleased that Josh and our team made it easy to transact your metals investment, and we are glad you've received responsive phone support. Thank you for choosing Lear Capital.

Verified purchase
Customer Service Staff

Reviewed May 5, 2026

Shant was very patient and helpful during the whole process. Good customer service skills, courteous. This process is always very difficult for me because it's only done once a year and I sort of forget the steps I need to take. Thank you!

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Lear Capital
Response from Lear Capital

Blanca Rosa, thank you for the encouraging feedback about Shant! We love hearing that you received personable and professional service from our team, and we appreciate you taking the time to share your positive experience with us. Thank you for choosing Lear Capital.

Verified purchase
Staff Honesty & Transparency

Reviewed April 29, 2026

My experience has always been pleasant! Mr. ** is such a lovely man. I can tell he loves what he does. He explained everything to me. I was so comfortable speaking with him. He's experienced. He's thorough. He's honest. He's helpful. He's kind. I appreciate his knowledge about silver and gold.

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Verified purchase

Reviewed April 28, 2026

It is a very pleasant and delightful purchase with Joanne **. She has a lot of knowledge and I really appreciate working with her to make a purchase. She is great and I am out of time, have a Great Day!

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Verified purchase
Staff

Reviewed April 22, 2026

I was very satisfied with my representative who was patient with me as I am new to this line of business. He helped me understand the process of investing in this area. I look forward to the possibility of future investments with Lear Capital.

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Lear Capital
Response from Lear Capital

Harry, thank you for the kind words about our team! We are glad that you received helpful information and satisfying assistance for your investment process, and we are grateful you took the time to share. Thank you for choosing Lear Capital.

Verified purchase
Customer Service Punctuality & Speed Staff

Reviewed April 16, 2026

We had a wonderful experience dealing with Derik **. He is very knowledgeable, professional, and was very patient with us. He's quick to return our calls, and even though our investment isn't huge, he made us feel like we mattered. We couldn't be happier with him handling our future!

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Verified purchase
Customer Service Punctuality & Speed Staff

Reviewed April 10, 2026

Dmitri ** was very prompt and helpful when I reached out to him today! My past experience with him was also great! He was very thorough, answered all questions, and followed up with each transaction that was performed. Highly recommend!

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Verified purchase
Staff Rates

Reviewed April 8, 2026

Very helpful and kind representative, was suggested to me by my father. Explained everything very well and fixed issues we had during the process. If you are interested in investing in silver for your future, and especially at a young age like I am, I HIGHLY recommend Lear Capital. Thank you again!!

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Price Refunds & Payouts Rates

Reviewed April 7, 2026

A while back when I started investing in gold, I went to Lear Capital and talked to the salesman. He recommended I purchase a bunch of numismatic coins that were way over priced. While bullion coins went way up, the coins that Lear recommended took 10 years to reach the price I paid for them. I would not purchase anything from Lear.

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Verified purchase
Staff

Reviewed April 7, 2026

Lear Capital has provided my wife and I excellent service over the many years we have been associated with the company. The professional help and care from Brad ** always ensured we did what was the best.

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Verified purchase
Price Staff

Reviewed March 21, 2026

My experience with Lear Capital was not a good one. I did a partial liquidation of my Silver IRA and Lear purchased the Silver Bullion at about $78/Oz on a day that Silver closed at about $92/Oz. When I asked the account representative about the disparity, I was told something to the effect that the Silver wasn't worth that much. Over the next couple weeks Silver went above $110/Oz. Then to make matters worse, it took Lear 26 working days (36 calendar days) to wire the funds back to my Trust company.

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Verified purchase
Punctuality & Speed

Reviewed March 18, 2026

Thanks to Senior Account Executive, Cal **, for the detailed information and making purchasing metals a quick and trustworthy experience. It was a pleasure working with Lear Capital. They have made the whole process seamless.

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Price Online & App Rates

Reviewed March 17, 2026

I was sold a line that collector coins perform better than the straight gold price, however when I try to cash them out I discover that is NOT the case. In fact they perform much much worse. The Lear Capital website shows the sell value of these coins much high than the actually value. I was sold the following coins for $200k total:
727 - Silver Canadian Grizzly Bear -- 1.5 oz.
376 - Gold UK Royal Mint, Royal Arms 2023 - 1/10 oz

However, when they were placed in the depository, they showed a value of only $122k. They assured me that that was just to assess value, not their worth. Today, they want to give me $276k for all my coins, while their website has the coins listed at a valuation closer to $462k.

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Verified purchase
Staff

Reviewed March 15, 2026

I have always had a great experience with Joanne **...she is amazing! Always knowledgeable, informative and friendly. Joanne has been my personal representative at Lear Capital since 2009! I couldn't ask for anyone better!

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Verified purchase
Customer Service Staff

Reviewed March 11, 2026

Raad was wonderful in helping me with this order. There were problems with the carrier, but he worked very diligently in helping to resolve the matter. Very good customer service, and I will certainly encourage others to deal with Lear Capital.

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Verified purchase

Reviewed March 9, 2026

Sean and his manager were very attentive and walked me through the process. Great service.. I am glad I chose this team. They explained the value each investment to recommend coins as oppose to bars on the retail value.

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Verified purchase
Customer Service Billing

Reviewed March 6, 2026

I was very satisfied with the customer service that Lear Capital provided to me when I purchased an on-line silver order. Lucy answered the questions that I had when I used PLAID (electronic payment system) for the very first time. I also appreciate the information that Kevin D. and Barry C. provide to the YouTube audience.

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Verified purchase
Staff

Reviewed March 5, 2026

My representative was excellent! Ask for Frank ** as you will get excellent service. He really cares about his clients and you can genuinely feel it with every interaction! I sold silver to Lear and everything went as smooth through the whole process.

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Lear Capital
Response from Lear Capital

Gregory, thank you for taking the time to share your positive experience with Frank! We are pleased that you received personalized and professional assistance in your sell, and we love hearing it went smoothly. Thank you for choosing Lear Capital.

Verified purchase
Sales & Marketing Staff

Reviewed March 4, 2026

Excellent service for both the purchase and recent sale of metals. Greatly appreciated the assistance in transfer of metals from Delaware depository. Lear provided addition important professional advice in transfer.

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Lear Capital
Response from Lear Capital

David, thank you for your kind words about our team! We are pleased that your transaction went smoothly and professionally, and we are glad you were given helpful information. Thank you for choosing Lear Capital.

Verified purchase
Customer Service Punctuality & Speed Staff

Reviewed March 4, 2026

Two sources I respect, Judge Napolitano and Redacted recommended Lear for precious metals. I contacted Dimitri and was so impressed with his personal care, information and prompt service. His responsiveness to calls and emails was remarkable.

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Lear Capital
Response from Lear Capital

Pamela, thank you for taking the time to share about your positive experience with us! We are happy that Dmitri provided personable, informative and responsive communication. Thank you for choosing Lear Capital.

Verified purchase
Staff

Reviewed March 3, 2026

Peter G was extremely patient with me as it took me over a month to finally place my order. My wife and I are excited as we plan to pass our nest egg on to our children and Grandchildren! We feel Lear has an exit or rebuy strategy in place if we choose that route at some point as well.

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Lear Capital
Response from Lear Capital

Francis, thank you for your encouraging words about Peter! We are pleased that he provided professional and patient service for your purchase, and we appreciate you taking the time to share. Thank you for choosing Lear Capital.

Verified purchase
Staff

Reviewed Feb. 26, 2026

My experience with Lear Capital was very positive. Their representative assisted me through every step of the process, ensuring I understood what was required at each stage. They patiently provided all necessary forms and documentation and took the time to answer my questions in a friendly and professional manner. Their guidance made the entire experience smooth and straightforward.

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Verified purchase
Customer Service Staff

Reviewed Feb. 24, 2026

I've been dealing with Ron ** at Lear Capital. I was skeptical at first about buying and owning precious metals. Why I even called was a mystery! I have always been inquisitive about everything so I wrangled poor Ron into explaining a few things to me. My questions were not coming from a totally ignorant person so poor Ron was starting to make sense. I can tell he's been in the business a long time. He was so knowledgeable and so easy to understand. When I wasn't understanding he made sure to clarify until I got it clearly. He was truly a very patient man as I kept interrupting him constantly. He never complained. He's a dynamo that Ron! Anyway my questions were answered and at 75 years old and a woman who has not given up on herself I'm a proud investor. You know what? I owe it all to Ron ** excellence in clearing all my skepticism in investing in precious metals.

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Verified purchase
Price

Reviewed Feb. 23, 2026

The purchase using Lear Capital was straightforward. However, Lear Capital did not disclose the total amount, in percentage, I would be charged to purchase precious metals. In addition, I am trying to sell my assets that are in a precious metals IRA so I can transfer the money to another stock and bond IRA and Lear told me they are not accepting, or will not allow me to sell, my assets due to a back up in the industry. That statement makes zero sense that I cannot liquidate my account.

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Staff

Reviewed Feb. 21, 2026

Lear Capital staff explained the purchasing process for all precious metals in a very professional manner, making it easy for even a simple person like me to understand. I think Lear Capital is a really reliable business, and my metals arrived without any problems. Buying silver or other precious metals is more advantageous now than it has ever been.

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Lear Capital
Response from Lear Capital

Thank you for the kind feedback Christinah! We are glad you had a good experience with our team. If there's anything we can do to improve your experience, please don't hesitate to reach out to CustomerCare@learcapital.com or 1-800-885-LEAR(5327). Thank you for choosing Lear Capital.

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Alan increased rating by 4 stars.
Staff
After a positive interaction with Lear Capital, Alan increased their star rating on March 26, 2026.

Updated review: March 26, 2026

Lear Capital LLC completely surprise me they really care about you or the customers they treat you like family and if you listen to the local coin collectors they're going to say bad things so don't listen to them because Lear Capital One above and beyond the call of duty to make me happy so I highly recommend them if you're going to do or buy any silver or gold or precious metals.

I highly recommend Lear Capital and I made a mistake because they completely turned around the situation and made me very happy so God bless them and if you going to do precious metals or buy them buy them from Lear Capital. Thank you very much for treating me like family. My name is Alan **.

Original Review: Feb. 20, 2026

Overrated. They sell things with a 28% mark-up and give you what they want. Not what you want, they seem very polite and knowledgeable so know exactly what you want, I trusted them only to find out they don't seem to really care about the customer the way they should. Be careful with Lear Capital.

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Verified purchase
Staff

Reviewed Feb. 20, 2026

The people at Lear Capital are extremely knowledgeable and helpful. They made the rollover easy and made me feel confident that my retirement is secure. Now I know my retirement is safe from the effects of inflation!

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Verified purchase
Customer Service Staff

Reviewed Feb. 14, 2026

Working with James at Lear Capital has been an absolute pleasure. I heard about Lear Capital on a podcast (Fanfare with Barry **). I finally got the courage to call them as I am new to buying precious metals. James was extremely helpful to answer all of my questions. Whether you are ready to purchase precious metals or just have questions, I highly recommend giving Lear Capital a call. I have recommended Lear to friends and family, and they have been just as thrilled with Lear's customer service that I am.

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Lear Capital
Response from Lear Capital

Chris, thank you for taking the time to share about your positive experience with us! We are glad that James was helpful, personable and knowledgeable in your investment process, and we appreciate your gracious recommendation. Thank you for choosing Lear Capital.