Reviewed March 27, 2026
Such a complete and utter scam. Booked with the company about one month before I needed my car transported. They gave me a great quote and “had several drivers in your area.” I was assured multiple times that everything was set to go in the week leading up to the pickup. I received a call from James the morning of the pickup and he told me that the rate had gone from $699 to $1500 due to “you know, gas increase and stuff.” He said this was the only driver he could find. This was booked a month ago. Why was the driver not secured far in advance? The on top is when they changed the pickup date to a later time. They want to charge $200 for the cancellation. This company is very fraudulent.
Reviewed Sept. 6, 2025
They picked up our car and we did not hear anything for weeks. After multiple calls and a lot of leg work it turns out the carrier fell asleep at the the wheel and wrecked. There was extensive damage was done in transport. Our vehicle was a total loss and never made it to it's destination. A claim was initiated but their insurance company pretty quickly denied all claims. Easy Auto Ship closed the claim and says nothing more they can do. I had no choice to file it with my insurance company, which in turn raised my rates. Awful experience.
We have no record of any damage claim in at least the last 3 years that fits this experience. We also have no record of any customer named Ryan who shipped to or from this location. I believe this review may have been left for the wrong company. If not, please reach out to us with an order ID so we can look into the situation.
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Reviewed Feb. 4, 2025
Had a bad experience with this company and the carrier they assigned to transport my car. Damage was done in transport. A claim was initiated at the delivery point before I paid the carrier- at Easy Transports direction- should have never recommended that as I lost all leverage. Two estimates from repair shops- one was $3,300 the other $4,100. Carriers insurance company approved the claim but the carrier had a $2,500 deductible so insurance laid the difference of the lower quote - $875. Carrier went dark and no response on their portion of the claim- 2,500.00. Easy Auto Ship closes the claim and says nothing more they can do, as they are just the broker. Chose them as they advertise fully insured and damage free guarantee- totally not true.
Claims director said they can no longer assist as I wrote a bad review. Then claimed I was trying to commit Fraud- and that some of the repairs were not necessary. Needless to say, slandering a customer and not keeping true to their advertisements has left me in the hole for repairs. They are good as long as you have no damage, but it ends there. Very bad experience- I would never use again and suggest you look elsewhere. Not willing to work to a resolution when in reality the deal after I filed a claim with my own insurance company was $125.000 for my deductible after applying the carriers insurance claim payment. Bad business.
We filed a claim with the carrier’s insurance and they paid the amount minus their deductible — something you were aware of from the very beginning. After that, you asked us to cover your deductible for a claim with your personal insurance. You can't file 2 claims on the same vehicle, the only reason you were able to file another claim was because you didn't tell your insurance company that the carrier's insurance company paid the claim out already. We did our part and filed the claim.
Reviewed Aug. 9, 2023
Shipping my car with Easy Auto Ship could not have been better. The initial customer service person was extremely patient with my questions and described the process thoroughly. Everything worked exactly as described. The gentleman who picked up my car was prompt, efficient, and offered suggestions and helpful information. After working with him on the pickup, I had complete confidence that everything would work smoothly and it did. The car arrived in perfect shape and on time.
Thank you so much for taking the time to leave us a review! We're thrilled to hear that we provided you with excellent care and made the shipping process simple and easy for you. We pride ourselves on providing top-notch service to our customers, and it's great to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (888) 687-3243. We're always here to help!
Reviewed Aug. 8, 2023
Car was picked up on time and delivered on time as promised. Very courteous drivers. Definitely use again! I have used Easy Auto in the past and will continue to do so in the future. I always deal with Lindsey and she is wonderful. She has never failed to make my dealings with Easy Auto simple and efficient.
Greetings! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our customer service team and that your car arrived quickly and safely. We strive to provide excellent service to all our customers, and it means a lot to us to know that we met your expectations.
Reviewed May 12, 2023
Easy Auto Ship was very easy to work with, the people were so nice and the process was extremely affordable, easy and clear from the beginning. When I initially submitted for a quote online, someone called me right away, asked me my needs and completely explained the process to me. I then received a breakdown email. Someone contacted me the day before my car was picked up with a window of time for the following day and then an hour before pick up. Same with drop off. I have never worked with such an attentive company who prioritizes the customer. I couldn’t recommend Easy Auto Ship and its partners more.
Reviewed May 11, 2023
This company truly lives up to its name "Easy Auto", and my experience with them was amazing. I had to transport my car from WV to NC, and despite the time pressure, they made sure to select a high-quality driver. This level of excellence was evident throughout the entire process, from my initial call to get a quote until my car was delivered to my driveway.
The representative of the company demonstrated exceptional customer service skills. Corey ** was both professional and friendly, and took the time to answer all of my questions thoroughly. Even on his day off, the person who assisted me showed that she cared about my needs. Additionally, the company's choice of driver was highly commendable, as the driver was extremely professional. Overall, the pricing for their services was also reasonable.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed May 11, 2023
It was fast delivery and communication was good. Very satisfied with the service front to back. The transport was perfectly handled and no damage to my antique car. Picked up in CT and at my home in NC the very next day. I am pleased with them and now time for a drive. Safety fast...
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed April 17, 2023
The rep with Easy Auto Ship called me. His name was Bill and we discussed what I was looking to have shipped. He was able to find a person to pick it up and deliver it on time. Easy Auto Ship took care of all the logistics until I saw the driver on the delivery day.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed April 16, 2023
The rep was very informative, friendly and efficient. But there was a little variation in the pickup and dropoff dates.The transporter changed them. But even though they couldn't make it, they could make it the next day. The driver was very helpful and everything went smoothly. I would use Easy Auto Ship again.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed April 15, 2023
I was very happy with the agent, Anthony. We schedule one appointment. But then, the driver realized that the size of the car was too big, so he canceled that. I got that information through a message, that's why I wasn't really happy with that because I didn't see that message. The seller was waiting for the transportation because the pickup was confirmed. When I got the message, I didn't let him know that this pickup would not happen that day and he was a little upset with me. Anthony's assistant sent me another message with another confirmation. That driver checked the size of my vehicle, so he said, "Yeah, I'll take it." He showed up the next day, and he picked up the car. I discussed with Anthony that next time if they have to update something, they should call me because sometimes we are busy and don't have a chance to pick up the message all the time. He was okay with that. He said, "You're absolutely right." But everything was great.
But the only thing I was upset with was, I drove from New York, Queens to New Jersey to pick up my car. I had a job that day. The driver said he was gonna be in the location between 8:00 AM and 9:00. So if someone says between 8:00 and 9:00, I'll be in location 8:00. I can wait, because it's my business, my car. I can wait for the driver. But if the driver shows up at 11:15, it's not cool. I was late at work and my boss was upset with me. Except for that, everything was fine. Service was great. The guy was nice as well.
Thank you so much for your kind words, Michal. We really appreciate you taking the time out to share your experience with us.
Best Wishes,
Easy Auto Ship
Reviewed April 14, 2023
I had a great experience shipping a car from New Mexico to Washington State, from the initial conversations over the phone, to setting up the delivery time and the actual delivery of the vehicle. It happened faster than I expected, and the contracted driver was prompt and professional, and no damage to the car during shipment. I would definitely use them again if I had to ship a car.
Thank you so much for your kind words, Geoffrey. We really appreciate you taking the time out to share your experience with us.
Best Wishes,
Easy Auto Ship
Reviewed April 11, 2023
Easy Auto Ship provided great service from the time the order was booked through delivery. Everyone was extremely nice to interact with and the car was delivered as promised. Their prices were significantly lower than the competitors. (A lot of their competitors had terrible reviews so do your own homework on researching). This company was great and I would use them again without a doubt.
Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us.
Best Wishes,
Easy Auto Ship
Reviewed April 10, 2023
Never used a shipping service before.... Was planning to drive the vehicle but opted to ship as the cost of the service was at least equal to the cost of driving, hotels., food,etc. Quote process was easy, pickup was easy, tracked the shipment the whole way, and delivery was flawless. Would highly recommend and use again.
Thank you so much for your kind words, Joan. We really appreciate you taking the time out to share your experience with us.
Best Wishes,
Easy Auto Ship
Reviewed April 10, 2023
The gal that helped me was very prompt in response. I had to give Easy Auto Ship the dimensions because it was five trucks that I was transporting, and she had a transporter for me within an hour. That's very hard to beat, and from day one, day two, they were there to pick up my vehicles. The truck driver called me ahead of time and gave an estimated arrival time. He was very prompt and he did the instructions, where to drop the vehicles and who to see. Everything went very well.
I would highly recommend Easy Auto Ship. They gave me a price per truck, and it was very comparable. I'm with the auto industry, so I know what the cost of transportation is. I have never found a place that has done as good as these people have and I will use them in the future. I have already forwarded all the information to my general manager in the auto industry as well. He uses transporters.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed April 10, 2023
I was impressed with the service, the communication and the driver that was selected by Easy Auto Ship. They gave me the information of who the driver was and when they were gonna do what they were gonna do. I had to solicit a little bit of information but I got it once I initiated. It was supposed to be a pick-up of one to five days. I have tracking devices in my vehicle. I knew when it was picked up and when it wasn't. After seven days, I called. The rep said, "He just called me and said he was picking it up in the morning." I followed him all the way here. It didn't come straight here because he dropped the numerous vehicles off on the way.
Reviewed April 10, 2023
I talked with Gary at Easy Auto Ship, and he was very personable. He explained the whole process and was always willing to talk. At first, I wasn't sure what I wanted do. He said, "I'll keep the rate the same. Just take a day to figure out what you need to do." The transport was scheduled to take three days. But I had to extend it because I wouldn't have been able to pick it up until that Monday. They were very willing to work with me on that. I had a talk with the driver when he got there, and he was able to get it to me on Monday. He was able to come right outside the apartment.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed April 9, 2023
The driver was very good. He drove the car onto the trailer and it was a right-hand drive, manual vehicle. So, I was surprised he knew how to do it. There was no damage to the vehicle on his end. The final price was exactly what I was quoted.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed April 9, 2023
All the interactions were great. Easy Auto Ship did what they said they would. They were factual, friendly, and responded to my comments. Once the car was picked up, it arrived a day early. They brought it within two blocks of my home, but could not bring the transport truck down the street. So, I drove over two blocks to a more major street. It was an outside transport. So, the car had been through a snowstorm and had some dirt on it, but that was expected because it was outside and snowy. The cost was fair and very much in line with other quotes that I received.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!
Reviewed April 9, 2023
The rep sent me an email and a text with all the pertinent information. When I asked when the vehicle would be estimated to arrive, he gave me all the estimates and the price was really competitive. He was really helpful. When I said I wanted to book, he was right on it and got everything arranged. The driver was very friendly and he went over the car with us to make sure there weren't any dents. I was helping my brother relocate to near Buffalo and the driver was from the Buffalo area so it made us feel more comfortable that he was going back home. He kept me up-to-date the whole time. Everything went smoothly for us. Everybody we were in contact with was helpful and understanding. That helped so much.
Thank you so much for the kind words! We value all of our customers and it's great to hear that your experience went smoothly. Please feel free to contact us for any of your future auto transport needs!