I love the way they treat their customers with respect and answer all of your questions. My account executive is Fred ** and he has been amazing. I don't feel rushed when asking questions about my account. They are very transparent with their fees. I just left Fisher Liberty because of finding out that they were way overcharging me on fees. They way overcharged me on the coins I purchased. I have learned so much from Fred. I would definitely recommend Monetary Gold to anyone.

I had had a rather bad experience with a company that behaved as if they couldn't care less about me or my investment, although, when I originally signed up with them, they were receiving high praise in the comments section of the Better Business Bureau. I noticed, after a few years, when gold was skyrocketing, my investment was barely moving; I also happened to notice that the positive comments were disappearing from the BBB website and were being replaced by rather severe complaints.

I was interested in possibly exchanging my silver coins for gold bars.. I worked with Charles ** and Johnathan **, account executives for Monetary Gold. They were both so nice and even more important, very patient. It was a big decision for me. I can't recommend them highly enough, I feel like I made a good decision. And a lot of credit goes to these two guys.

I recently switched my precious metals custodial company due to ongoing reliability issues, and Monetary Gold made the entire transition effortless. From the start, they were transparent, supportive, and committed to ensuring my transfer was handled smoothly. Richard, Anna, and Norma each played a key role in the process. Their professionalism, patience, and dedication to my complete satisfaction stood out at every step. They kept me informed, answered every question, and made what could have been a stressful experience feel simple and well‑managed. Thank you.

I had a great experience at Monetary Gold. I purchased a gold bar and the entire process was smooth, professional, and reassuring. David helped me throughout the purchase and did an outstanding job. He took the time to explain everything clearly, answered all of my questions patiently, and made sure I felt confident and comfortable with my decision. His knowledge, honesty, and calm approach really stood out and helped build my trust. If you’re looking to buy gold and want excellent customer service from someone who truly cares, I highly recommend Monetary Gold — Especially if you get the chance to work with David.

Very good service. Patient representatives providing clear explanations and returning calls promptly.

The employees at Monetary Gold were very professional and knowledgeable about their business and their ability to handle the situation and needs of their customers.

I would highly recommend Monetary Gold to anyone, especially if you are not familiar with the process. I transferred my IRA into gold, silver backed IRA. Dean and Charles helped set up the appointments and walked me through the process of my purchase. I couldn't be happier. They were patient, courteous, and very knowledgeable experience.

I had a great experience with Monetary Gold. Mr. ** helped me out and was very professional. I would recommend them if you are into precious Metals. Thank you!

Excellent customer service!! Charles was so helpful in explaining the process and very easy to understand. He was always available for questions.

Due to recent events, I started to look to invest in gold and silver, then found Monetary Gold and it’s been a great experience, they’ve answer all my questions and have been happy customer since talking to Mr David **, he has answer all my questions very professionally and feel confident I made a great choice.

I started looking into buying gold and silver prior to April of 2025 with one precious metals company and was not happy with their help, but when I changed to Monetary Gold that April, I was pleasantly surprised. Brian in their Sales & Marketing helped me better understand the precious metals industry. There are so many companies that are in the industry that one is leery of which one to use. I am convinced that I made the right decision to use MG in my purchased of gold and silver and would honestly state that you will be treated with respect and honestly as well if you use them.

Great experience. Had all my questions answered and learned more about investing on precious metals. Would recommend if you’re looking into different investment resources. Worked with David who was very helpful.

I value the one on one consultation and knowledgeable guidance I received from Monetary Gold staff to help me expand my account. I feel more at ease and confident about my financial future. Thanks to his wisdom and advice on how to make the right choices. I really cherish the time he spent with me.

Monetary Gold offered superior customer service. Scott was extremely responsive and went the extra mile for me. This company handles things in a classy and dignified way, which is too uncommon in this age.

My daughters asked me about investing and I decided to give them a present of some gold and silver coins for them to hold onto. Monetary made my sale very simple and I commend them for that. I wasn't looking for much of a hassle and they respected my decisions.

I have purchased precious metals from various other companies but in all of my experiences, never have I had service as good as Monetary Gold's. I really appreciate how easy everything turned out to be. I usually have quite a hard time.

Gold and platinum were on my bucket list and I ended up getting some Canadian maple leaf coins and some gold. The representatives at this company made this process very easy and it was as faster than I thought it would be.

Monetary was amazing and treated me with the respect I was looking for when deciding to diverse into metals. I haven't always been the best at investing so it was refreshing to have someone sit down and take their time to explain the process to me. Once again, thank you.

I want to retire with something that I can leave for my family so I decided to look into the metals business. On my search I stumbled across Monetary Gold and spoke with Anna when I decided to look into everything. She was patient and honest about the entire sale and for that I am grateful. This company is spectacular.